Patient care coordinator jobs in Burnsville, MN

TWS (Tivoli Workload Scheduler 10) Advanced- TDWC- Master Domain Manager- Backup MDM- JSC (Job Scheduling Console) Advanced- Agent Management (Fault Tolerant, Extended, etc.)- WebSphere- Excellent UNIX skills- Shell Scripting abilities Familiar with database technologies - DB2 Good Networking skills- IBM Tivoli Certification Experience with ServiceNow application ITIL Certification Troubleshooting experience. MS Windows experience. UNIX experience. Roles & Responsibilities Hands on experience in design, configuration of TWS platform Build and maintain IWS Platform with high availability in AWS Build and maintain Dynamic Workload Console Maintain & Support DR and Swing in AWS Migration of Tivoli Workload Scheduler (TWS) To AWS Assess the current state architecture of TWS installation in AWS Migrating the platform from AIX to Linux Establish an appropriate DR strategy in AWS Installing of TWS in AWS• DB2 migration Managed TWS Platform Support - L1/L2 support resources Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization Expert in all phases of “Scheduling” and “Support” Roles listed above. Keeps up with current Tivoli products to include new product offerings and patch releases. Makes recommendations to management for upgrades and patch levels for all TWS products Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.) Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel. Provides on call support for Tech Batch Scheduling Tivoli Provide platform administration support liaising with product vendor (upgrades/ Security patches) Managing scheduling objects Configuring Alerts

HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. ACCOUNTABILITIES: Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. CURRENT DIMENSION: Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. REQUIRED QUALIFICATIONS: Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge Demonstrated effective, independent professional judgment and skills Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry Demonstrated flexibility, organization, and appropriate decision-making under challenging situations MnCHOICES Assessor Certification in place or within 3 months of hire date Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills CHALLENGES: Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. DECISION-MAKING: Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes.

Park Dental Eden Prairie is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 Per Hour #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday & Tuesday: 630am - 215pm Wednesday & Thursday: 130pm - 815pm Fridays: 630a-215pm (every 3rd month until 4:15pm) 10 Saturdays per year Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

The Dental Specialists Edina Orthodontics is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice. Starting Salary: $23.50 - $26.50 per hour #TDS Responsibilities Preferred Qualifications - Proficient with Microsoft Office, typing and data entry skills - Ability to multi-task in a fast-pace work environment - Professional customer service - Effective communicator and team player - Dental insurance knowledge is a plus Work Schedule Mondays: 7:30-5:15 rotate between Burnsville/Edina Tuesday: 7:30-5:15 Edina Wednedays: 7:30-5:15 Burnsville Thursdays: 7:30-5:15 Edina Fridays: 7:45-12 Edina Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.

Job Description CorVel is seeking a full time Patient Care Coordinator. The Patient Care Coordinator provides support staff support services. Primary duties include efficiently facilitating, processing, and accurately entering referral data into our system. This is a hybrid position. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Proactively monitors and processes case management referrals using proprietary web-based applications. Provides telephonic and written customer support services Ensures files are complete with all appropriate documentation Requires regular and consistent attendance Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP) Additional duties as required KNOWLEDGE & SKILLS: Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment Excellent written and verbal communication skills Ability to meet designated deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel Strong interpersonal, time management and organizational skills Ability to work both independently and within a team environment EDUCATION/EXPERIENCE: College degree Clinical background preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $18.80 - $30.34 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. About CorVel CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Hybrid

Job Title: Patient Care Coordinator Job Type: Full-Time We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where you'll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflows-this is a dynamic, high-impact position. Core Responsibilities: Front Desk Operations & Patient Check-in Warmly greet patients and visitors as the first point of contact Check patients in and out using the clinic's electronic health record (EHR) system Verify and update patient demographics and insurance information Collect and process co-pays and outstanding balances Ensure intake paperwork and consent forms are completed and scanned accurately Maintain a tidy and organized reception area Monitor and respond to voicemails, emails, and online appointment requests in a timely manner Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized Prepare daily appointment logs and end-of-day reports Telephone and Communication Management Answer multi-line phones promptly and professionally Route calls to appropriate staff members or take detailed messages Provide patients with information regarding appointments, policies, or care coordination Clinical & Administrative Support Duties Prior Authorizations (PAs) Complete and track medication and procedure prior authorizations with payers Follow up on pending authorizations and escalate issues as needed Communicate PA outcomes to providers and patients Billing Support Act as the on-site liaison with our third-party billing company Help patients understand basic billing questions (copays, deductibles, account balances) Review insurance issues that arise during check-in or billing inquiries Credentialing Maintain credentialing and re-credentialing documentation for all providers Complete payer applications, CAQH updates, and licensing renewals Coordinate with credentialing services and insurance companies as needed Medical Records Process and fulfill medical records requests according to HIPAA regulations Scan, file, and organize patient documentation in the EHR Assist with release of information and chart reviews as necessary Urine Drug Testing (UDT) Assist with urine collection in compliance with clinic procedures Label, document, and handle specimens according to chain-of-custody protocols Ensure accurate entry of lab orders and coordination with lab services Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of healthcare administrative/front desk experience required Familiarity with insurance plans, billing basics, and clinical workflows Experience with EHR systems (Athena, eClinicalWorks, etc.) Detail-oriented, organized, and comfortable managing multiple priorities Knowledge of HIPAA and patient confidentiality standards Professional and compassionate communication with patients from diverse backgrounds Ability to work independently and as part of a collaborative team Preferred Skills: Experience with prior authorization portals (CoverMyMeds, Availity, etc.) Basic knowledge of medical coding and terminology Familiarity with credentialing databases (CAQH, PECOS) Comfort handling bodily fluid samples (UDT)

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday-Wednesday 7-4:30 (Thursdays optional) Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr. Suite 101 Woodbury, NY 11797 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr. Suite 101 Woodbury, NY 11797 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Metropolitan Pediatric Dental Associates - North Oaks Join Our Team as a Patient Care Coordinator! We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day. Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965. Job Responsibilities: Greet patients and families warmly upon arrival Check in and check out patients Provide child-friendly and family-oriented customer service Answer phone calls and respond to inquiries about services, appointments, and billing Schedule, reschedule, and confirm appointments (via phone, email, or text) Manage daily appointment calendar to optimize flow for pediatric patients Handle emergency or walk-in appointments efficiently Verify dental insurance eligibility and coverage for pediatric services Collect and process co-pays and payments Prepare and submit insurance claims Follow up on unpaid claims and balances Explain treatment costs and insurance coverage to parents/guardians Follow HIPAA regulations and protect patient privacy Maintain communication with the dental team about patient needs or changes in schedule Coordinate referrals or specialist appointments as needed. We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! MPDA participates in E-Verify.

Job DescriptionSalary: DOE Job Title: Patient Care Coordinator Job Type: Full-Time We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where youll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflowsthis is a dynamic, high-impact position. Core Responsibilities: Front Desk Operations & Patient Check-in Warmly greet patients and visitors as the first point of contact Check patients in and out using the clinics electronic health record (EHR) system Verify and update patient demographics and insurance information Collect and process co-pays and outstanding balances Ensure intake paperwork and consent forms are completed and scanned accurately Maintain a tidy and organized reception area Monitor and respond to voicemails, emails, and online appointment requests in a timely manner Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized Prepare daily appointment logs and end-of-day reports Telephone and Communication Management Answer multi-line phones promptly and professionally Route calls to appropriate staff members or take detailed messages Provide patients with information regarding appointments, policies, or care coordination Clinical & Administrative Support Duties Prior Authorizations (PAs) Complete and track medication and procedure prior authorizations with payers Follow up on pending authorizations and escalate issues as needed Communicate PA outcomes to providers and patients Billing Support Act as the on-site liaison with our third-party billing company Help patients understand basic billing questions (copays, deductibles, account balances) Review insurance issues that arise during check-in or billing inquiries Credentialing Maintain credentialing and re-credentialing documentation for all providers Complete payer applications, CAQH updates, and licensing renewals Coordinate with credentialing services and insurance companies as needed Medical Records Process and fulfill medical records requests according to HIPAA regulations Scan, file, and organize patient documentation in the EHR Assist with release of information and chart reviews as necessary Urine Drug Testing (UDT) Assist with urine collection in compliance with clinic procedures Label, document, and handle specimens according to chain-of-custody protocols Ensure accurate entry of lab orders and coordination with lab services Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of healthcare administrative/front desk experience required Familiarity with insurance plans, billing basics, and clinical workflows Experience with EHR systems (Athena, eClinicalWorks, etc.) Detail-oriented, organized, and comfortable managing multiple priorities Knowledge of HIPAA and patient confidentiality standards Professional and compassionate communication with patients from diverse backgrounds Ability to work independently and as part of a collaborative team Preferred Skills: Experience with prior authorization portals (CoverMyMeds, Availity, etc.) Basic knowledge of medical coding and terminology Familiarity with credentialing databases (CAQH, PECOS) Comfort handling bodily fluid samples (UDT)

Job DescriptionDescription: At Waterford Dental, we are clinician-founded and clinician-led, dedicated to providing high-quality dental care. Our patient-centered culture drives everything we do, and our vision is to be the premier provider of dental services under one roof. We aim to be the first choice for patients, dentists, and staff by fostering growth, innovation, and a supportive environment. Why You'll Love Working Here Competitive Pay & Benefits A culture of growth with opportunities to promote from within A clearly defined long-term career path Opportunity to work in a beautiful high-tech office that nurtures your talent and acknowledges and rewards your hard work Work-life balance with a commitment to leaving the office on time Paid training onsite to set you up for success A fun, supportive environment where your career goals are valued Opportunity to work weekend if desired but not required in the future. Responsibilities As a Patient Care Coordinator, you will play a key role in ensuring our patients feel welcomed and their visits run smoothly. You will be the first point of contact for our patients, managing their schedules, assisting with inquiries, and helping to maintain a positive and organized environment. Greet patients and visitors warmly, both in person and over the phone, addressing inquiries or directing them to the appropriate team member Schedule appointments efficiently to maximize patient satisfaction and provider availability Prepare daily schedules for providers and organize patient files for examination or treatment Ger accurate insurance verification and breakdowns. Ensure smooth patient flow by keeping providers informed of any schedule delays Administrative Support: Keep patient records accurate and up-to-date, answer calls and emails, transfer records and manage additional tasks to ensure an efficient office flow. Maintain a clean and organized reception area Support patients with insurance paperwork and billing questions. Help in billing questions , collect payments and send invoices for balances. Send claims and post EOBs. Insurance Coordination: Assist patients in navigating their insurance benefits for seamless financial coordination. Manage office mail, including sorting and sending outgoing mail Communication: Maintain open, effective communication with patients, dental staff, and partners to foster a coordinated, holistic approach to patient care. Make patient phone calls to confirm appointments, reschedule appointments, resolve patient issues Why Join Waterford Dental? Our culture is built around taking care of patients in a kind and respectful manner within a fun, team-oriented work environment. At Waterford Dental: We believe in same-day treatments when it works for both the patient and providers. Productivity and teamwork are key, with a focus on creating a positive productive day. Staff members are valued, respected, and rewarded for their dedication. Insurance experience is a plus. Requirements: Qualifications: High school diploma or equivalent required Prior experience in an administrative or customer service role preferred, prior dental office experience is a plus Warm and professional demeanor, ability to make others feel welcome Effective communicator, ability to be clear in all verbal and written communications Strong organizational skills and attention to detail A commitment to punctuality, teamwork, and cross-functional duties Have a positive, caring attitude and be a great team player Benefits: PT0 Paid Holidays 401k 401k match Health insurance Employee dental benefits Professional development assistance Physical Requirements: Ability to sit, lean, stand, bend for prolonged periods Must be able to lift up to 15 pounds occasionally

Job Description Metropolitan Pediatric Dental Associates - North Oaks Join Our Team as a Patient Care Coordinator! We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day. Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965. Job Responsibilities: Greet patients and families warmly upon arrival Check in and check out patients Provide child-friendly and family-oriented customer service Answer phone calls and respond to inquiries about services, appointments, and billing Schedule, reschedule, and confirm appointments (via phone, email, or text) Manage daily appointment calendar to optimize flow for pediatric patients Handle emergency or walk-in appointments efficiently Verify dental insurance eligibility and coverage for pediatric services Collect and process co-pays and payments Prepare and submit insurance claims Follow up on unpaid claims and balances Explain treatment costs and insurance coverage to parents/guardians Follow HIPAA regulations and protect patient privacy Maintain communication with the dental team about patient needs or changes in schedule Coordinate referrals or specialist appointments as needed. We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! MPDA participates in E-Verify.

Job Description About SunnyDays Therapy: The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve. Why Join Our Team: Unique work environment where each team member is valued and supported to do their best work We promote flexibility and embrace work/life balance We are expanding fast with many opportunities for professional growth Our amazing company culture - team members genuinely care about each other and have fun together! Our clients love us Our Locations: We have clinics in Chanhassen, Edina, Maple Grove, Minnetonka, Monticello, St. Michael/Albertville and Waconia. We are hiring for our Minnetonka clinic. Schedule: 8-hour shift, Monday through Friday. We can be flexible and will work with you to determine a schedule that best meets your needs and the clinic's needs! Patient Care Coordinator Position Summary: As a Patient Care Coordinator, you will be the first point of contact for families seeking pediatric therapy services and play a vital role in supporting clients and therapists through efficient, compassionate communication. The majority of your day will focus on phone and text outreach to manage scheduling, fill therapist caseloads, and ensure that every child receives the care they need promptly. You will also handle incoming referral calls, follow-ups, and client inquiries, making sure that families feel supported from their very first interaction with SunnyDays Therapy. This is an ideal role for someone who: Enjoys connecting with people and creating a welcoming experience. Finds satisfaction in keeping operations organized and running smoothly. Thrives in a fast-paced environment where attention to detail matters. Has a calm, caring phone presence and communicates clearly. Wants to make a meaningful difference for children and families. Likes working independently but also enjoys being part of a close-knit, mission-driven team. Key Responsibilities: Serve as the primary contact for client scheduling, ensuring therapists' schedules remain full and balanced. Manage incoming and outgoing calls, texts, and emails related to client scheduling, referrals, and reschedules. Proactively reach out to families to confirm or reschedule sessions and fill open time slots. Handle new client inquiries with warmth, professionalism, and efficiency. Collaborate with therapy and administrative teams to optimize scheduling processes. Maintain accurate and timely documentation in scheduling and communication systems. Protect client confidentiality and uphold all HIPAA standards. Salary and Benefits: We offer a starting base salary of $18.00 to $20.00 per hour with additional monthly individual and team bonuses and annual performance-based increases. We also offer a competitive benefits package including: Health Insurance Dental Insurance Vision Insurance Health Savings Account Short Term Disability Retirement Plan Paid Holidays PTO Referral Program Qualifications: Excellent phone, text, and verbal communication skills - you love connecting with people! Strong computer skills, including proficiency with Microsoft Office. Ability to stay organized, calm, and professional under pressure. Customer service experience required; experience in healthcare or scheduling preferred. Sales or customer engagement experience a plus. Associate degree or higher preferred. Familiarity with medical terminology preferred. Physical Requirements: This job operates in a professional office environment and regularly spends long periods sitting and using office equipment and computers. Tasks are repetitive using hands, fingers, and arms, headphones, speaking clearly and listening actively, occasionally lifting 5-10 pounds. Visit Our Careers Page to Learn More and Apply: ******************************************** SunnyDays Therapy is an Equal Opportunity Employer.

Job DescriptionDescription:Patient Care CoordinatorRobbinsdale, MN Clear Lakes Dental provides exceptional care in preventative, restorative and other dental services in the Twin Cities and Western Wisconsin. Started in 2017, we currently have two office locations - Robbinsdale & East St Paul - with more offices to open during 2023. What We Are Looking For Enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full-time Patient Care Coordinator. PCCs will enjoy the excitement of a high quality, fast paced practice. We have a strong team. Best of all, there is NO prior dental office experience needed and we provide 100% fully paid training! What We Offer Competitive hourly rate starting at $16.00. Incremental raises based on performance (not time) up to $18.50. Plus, we have a bonus program that is unlimited. We offer a competitive benefit package that includes: Health & Dental coverage Paid Time Off Paid Holidays 401K Free snacks Work/Life Balance. NO WEEKENDS! Clear Lakes Dental's Commitment to Our Team We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members! Typically, our high performing team members get promoted to the next level within 3-6 months. Responsibilities Answer incoming calls Schedule appointments appropriately Verify all insurance as needed via online or phone Contact patients as necessary for follow up appointments These are the main responsibilities, but there will be other duties as well. All of this is completed in a team environment! CLD team members are patient and organized so that they smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself! Qualifications Comfortable working with computers Energetic engaging personality Can do attitude and willingness to learn Enjoy working with people Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements:

Park Dental Hugo located in is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Mondays 6:30am - 2:15pm Tuesdays 1:30pm - 8:15pm Wednesdays Off Thursdays 6:30am - 2:15pm Fridays 6:30am - 2:15pm Saturdays 7:00am - 2:30pm (approx. 7 per year) Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

The Dental Specialists Chaska South Endodontics Specialty is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour #TDS Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday: 7:30 - 3:30pm Tuesday: 7:30 - 3:30pm Wednesday 7:30 - 4pm Thursday: 7:30 - 3:30pm Friday: 8 - 1pm Company Information Continuing Education: The Dental Specialists offers a wide range of continuing education courses throughout the year for team members including required courses such as CPR, and OSHA Annual Retraining. Dental Assistants that attend all the courses offered throughout the year are able to fulfill their biannual requirements for 25 hours of continuing education. From endodontics, orthodontics and periodontics to prosthodontics, pediatric dental and oral surgery, we provide treatment solutions for all your dental needs. We appreciate your interest in our practice. Working together we can assist your entire family in maintaining healthy, beautiful smiles for years to come!

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Can Be Flexible, Mon-Thurs Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $17-$20/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday-Tuesday 6:30am-2:15pm Wednesday- Off Thursday 1:30pm-8:15pm Friday 8:30am-4:15pm Saturday 8x per year Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.