Patient care coordinator jobs in Carson City, NV

*** Salary Grade Range as of 7/1/25 *** *** $24.30 - $35.25 per hour *** *** One year of relevant front office receptionist experience *** The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed. Qualifications Education: ● High school diploma or GED preferred Experience: ● One year of relevant front office receptionist experience ● Patient Centered Medical Home experience preferred Knowledge/Skills/Abilities: ● Typing and computer literacy ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. ● Contact with patients and guests under a wide variety of circumstances ● Regularly exposed to the risk of bloodborne diseases ● Exposure to infections and contagious disease ● Exposed to hazardous anesthetic agents, body fluids and waste. ● Subject to hazards of flammable and explosive gases ● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication is always professional and friendly. Serves as a liaison between the patient and other care team members as needed. 3. Checks patients in upon arrival and informs clinical staff in a timely manner. Updates demographic information and ensures completion of required forms. Reviews eligibility response history and makes changes as needed. Verifies PCP and takes action to correct with payor or instructs patients on next steps. 4. Enters new patient accounts in the computer ensuring patient information is accurate and data entry is complete. 5. Screens patient for eligibility in available financial programs as needed. Assists with program enrollment if determined eligible. 6. Answers telephones, routes callers appropriately, takes messages and provides routine information to callers. Returns phone calls in a timely manner. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner. Does not give medical advice. 7. Collects, compiles, and distributes information regarding patient's personal insurance and financial status providing appropriate information entered into EPIC including scanning insurance cards and photo ID into EPIC. 8. Patient Records a. Reviews records ensuring its completeness and availability for the clinical staff. b. Scans all forms into the EMR according to approved naming convention. c. Documents “no shows”, cancellations and rescheduled appointments in patient record. Documents outreach to patient regarding No Show in the medical record and assists with mailing of no show letters. Processes recall letters as directed by provider. Schedules and coordinates patient appointments according to clinic guidelines for timing and all information collected is accurate and complete. This includes scheduling and completing patient appointments with specific insurance requirements. Determines patients need for Language access and if needed arrange for an interpreter. 9. Performs initial billing paperwork and cashiering duties, ensuring that all is complete and accurate. a. Ensures the accuracy of registration by working built in registration work queues. b. Explains financial requirements to the patients and collects balances, deposits, co-pays or deductibles as applicable. c. Balances cash drawers, prepares cash and payment receipt logs. d. Performs opening and closing procedures as assigned. 10. Performs assigned clerical duties in an accurate and timely manner. a. Maintains records and reports and files as required b. Faxing c. Photocopying d. Scanning e. Computer - Data entry & retrieval f. Refills forms as needed. 11. Sorts mail, ensuring that urgent correspondence and time-dated materials are prioritized. Manages UPS/FedEx pickup and deliveries appropriately. Covers paper patient requests to electronic requests for accuracy and tracking. 12. Maintains office equipment and supplies. Operates and performs job related duties in a safe manner. Ensures proper functioning of equipment and follows procedure when equipment malfunctions. 13. Processes in basket messages timely and documents outcomes in the EMR. 14. Cleans and straightens patient waiting areas 15. Follows protocol for controlled substance pick up and documents accordingly. 16. Works rescheduling report timely. 17. Has working knowledge of all professional, licensing and regulatory standards that apply to department activities. 18. Responds to the needs of the department by performing other duties, as necessary, if trained and within scope. .

Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Salary Description $20-$22/hr

This is a full time position. Care Coordinators must have open availability to work any shift (days/nights/weekends/holidays). This position is responsible for supporting and coordinating our One Call Solution, a seamless delivery of care for the region's non-emergent transports, by working with various departments, agencies, and resources. This position is accountable for the following functions: Receive, process, coordinate and schedule non-emergent medical transports and long-distance transports. Accurately and efficiently input information into Computer Aided Dispatch (CAD) system. Maintain accurate and true records in all electronic and non-electronic platforms. Transfer calls to appropriate agencies as needed; answer calls from other agencies and take appropriate action as needed. Read and remain current on pertinent Agency and Clinical Communications Center policies, procedures, rules, and regulations. Gathers and documents required medical necessity and billing payment information. Works with multiple departments, agencies, hospitals, and other entities to provide seamless transportation services. Receive and complete requests for services which are non-call related from management and other individuals in a courteous and professional manner. Identifies resources to facilitate alternative transport options. Identifies and coordinates the appropriate transportation resource, either internally or using external contacts to provide the appropriate level and mode of transportation based on standardized protocols and criteria for medical patients and customers. Completes associated administrative tasks including transport summaries, reports, reconciliation, etc. Completes follow-up regarding issues with ongoing transports related to problems and concerns from providers and patients. Maintain professional and respectful relationships with all co-workers, within and outside of the Clinical Communications Center, customers, patients, and management. Provide professional, considerate, and courteous service to all customers regardless of who they are. Promote high quality professional service to all personnel by setting examples of good work ethic, attitude, and accuracy. Mentor new/ potential employees or public observers as needed. Develop understanding with EOC, MCI, Aircraft incident, Hazmat, Disaster plans and assist during any incident. Participates in related process improvement activities. Utilize and employ the principles of STAR CARE, support and promote the organization's mission, vision, and values. Participation in all required drills. Attendance for all required company training and certifications. Maintain AHA Healthcare Provider CPR Overtime may be required. Performs other functions and duties as assigned. Qualifications/Experience Requirements Ability to build and establish collaborative partnerships, foster teamwork, be resourceful, and solve problems in a high-paced environment. Writing, prioritization, and organizational skills are required. Ability to type 30 wpm is required. Basic computer knowledge is required to navigate internet websites for healthcare insurance verification and preauthorization of transports. The individual must have the ability actively listen and process verbal or written feedback, while utilizing sophisticated electronic platforms (e.g. mapping software, CAD system, email, paging system, radio system), while taking in additional audio or visual stimuli. Attentive to detail in various mediums and forms - must be able to translate audio or spoken information from callers, and accurately process, provide, share, and input into various electronic systems. Accuracy and efficiency are imperative. Must have or gain knowledge of the history, organization, operation, policies and procedures of REMSA Health. EMS is a 24-hour, 7-day a week community service, which includes holidays, weekends and during disasters. It is imperative that the individual has the ability to work, nights, days, weekends, weekdays, holidays, extended hours, including mandatory additional shifts or mandatory holdover. Shifts are assigned by system need, seniority and performance, and have the potential to be changed. Knowledge of medical terminology or medical insurance billing is preferred. Required within 6 months of employment: Obtain an AHA healthcare provider CPR card. Obtain a thorough knowledge of all REMSA Care Coordinator, and Emergency Operations policies and procedures relevant to Care Coordinator. Obtain proficiency with transport protocols, programs, and system operational requirements. Develop computer literacy in multiple systems and programs (i.e. CAD system, MS Office, phone system, mapping System, external website navigation). Pay & Benefits: Pay is commensurate with your experience level. Many companies claim to have a great benefit package, but how many will offer you the following? Company matched 401K retirement plan Employee Bonus Plan & Holiday Bonus Scheduled Pay Increase Company paid Short & Long Term Disability coverage Tuition Reimbursement & an Education Center onsite AD&D, Life & Critical Illness insurance HSA with company contribution Pet Insurance 11 company recognized holidays that includes an employee designated holiday High bank limit PTO plan with a self-directed cash out provision with an additional 3 contingency days for new employees within first year. Gym Membership reimbursement Employee Assistance & PTO Donation programs And more…

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). Job Summary The Supervisor, Eligibility is a working supervisor role responsible for performing daily eligibility screening duties at a primary site, while also providing oversight and leadership of the Eligibility team across additional assigned facilities. This role combines hands-on responsibilities with supervisory functions, ensuring smooth operations and exceptional service delivery to our client(s). In addition to performing core duties, the Supervisor oversees team management, daily workflows, monitors performance, and provides feedback to drive improvement. You will collaborate with senior leadership to develop and execute strategies to enhance patient eligibility processes, acting as an escalation point for complex cases. Regular travel to support colleagues at multiple facilities and build strong relationships with hospital leadership and external stakeholders will be required. Successful candidates will have a strong background in leadership and eligibility healthcare operations, with excellent problem-solving skills, the ability to coach and develop colleagues, and a strong commitment to delivering exceptional service to our client across multiple facilities. Work Schedule and Location: Work Hours: Full Time, non-exempt hourly position. Core work hours will be between 8:00 am - 4:30pm with flexibility and occasional overtime hours required to meet business needs. Primary Hospital Locations: The primary location is the designated onsite location for the Supervisor's own eligibility screening responsibilities. While daily work is completed here, supervisory oversight and support extend to colleagues at the other assigned onsite facilities (below). Renown - South Meadows Medical Center - 10101 Double R Blvd, Reno NV 89521 Oversite of Additional Facilities: Renown - Vista Urgent Care - 910 Vista Blvd, Sparks, NV 89434 Renown - Los Altos Urgent Care- 202 Los Altos Pkwy, Sparks, NV 89436 Renown - Ryland Urgent Care - 975 Ryland St, Ste 100, Reno NV 89502-1669 Renown - Healthcare Center - 21 Locust St., Reno NV 89502-1316 Renown - Regional Medical Center - 1155 Mill St., Reno NV 89502 Prime Healthcare - St. Mary's Regional Medical Center - 235 W 6th St., Reno, NV. 89503 Key Responsibilities Conduct eligibility screening in-person, including bedside visits, to assess financial assistance eligibility and provide compassionate guidance on available programs. Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation. Lead, manage, and develop a team of Eligibility Specialists, ensuring alignment with organizational goals and standards. Oversee daily operations of the team, including workload distribution, optimization, and meeting service-level agreements with the Client. Monitor team and individual performance and quality metrics, providing regular feedback and implement corrective action and performance improvement plans as necessary. Create and deliver training programs, ensuring colleagues are equipped with knowledge and skills to succeed in their roles. Collaborate with senior leadership to develop and execute strategies for improving patient eligibility processes and outcomes. Act as an escalation point for complex cases, working with internal and external stakeholders to resolve issues promptly. Partner with hospital leadership, government agencies, and other departments to ensure seamless processes and patient care. Maintain accurate and confidential records in compliance with HIPAA and organizational policies. Efficiently use multiple systems and databases to gather, track, and report on patient data. Complete special projects, as assigned. Qualifications & Competencies: Required: Bachelors Degree in healthcare administration, business, other related field or equivalent experience. Bilingual Spanish Required At least 5 years of experience in healthcare eligibility, revenue cycle, or financial counseling roles, with successful demonstration of leadership or mentor experience. Proven ability to lead and motivate teams, fostering a culture of collaboration and accountability. Strong ability to balance hands-on responsibilities with supervisory duties. Excellent problem-solving skills, with ability to de-escalate and/or resolve complex patient or operational issues. Flexibility to provide support to multiple hospital locations within assigned market, as based on operational needs. Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail. Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically. Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients. Capability to work in a fast-paced environment with changing priorities and patient needs. Demonstrate genuine care for patients' needs and concerns, building trust and rapport. Work effectively with colleagues, hospital staff, and external agencies to achieve shared goals. Ensure all documentation is accurate, complete, and submitted on time. Reliable transportation, a valid driver's license, and ability to travel within assigned service area. Travel: 50% Preferred: Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability. Experience with multiple EHR systems: Epic, Cerner, Meditech, etc. Knowledge of medical terminology and healthcare accounts receivable processes. Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $26.00 to $29.00 However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills. SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice

This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequence * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc. 1. Adopts a philosophy consistent with the Renown Health Values and models them. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by The Joint Commission and HIPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible and adapt to different Admitting department locations. This includes the ability to prioritize/multitask in a fast pace environment. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or GED preferred. Experience: Requires six months of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. One year preferred. Experience with Windows Operating systems, SMS InVision, Internet and SMS IMS Document Imaging is also preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

The Patient Access Scheduling Specialist ensures that patients can obtain appointments for medical care, supportive services, handling incoming calls and arrange transportation when needed. Patient Access Scheduling Specialists are integral to the Integrative Healthcare Model at NNHOPES, ensuring that patients are scheduled for services, and that providers and supportive staff team members have manageable and appropriate patient panels. Serving as a vital liaison between patients and services, Patient Access Scheduling Specialists ensure maximum capacity utilization through collaborative work with providers and medical assistants. Through leveraging and analyzing the schedule to find openings for patients and optimize the overall schedule, Patient Service Specialists assist NNHOPES in serving a larger number of patients in receiving health care in an efficient, effective manner while optimizing resource utilization. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program

Hunt Electric, Inc. seeking a highly organized and detail-oriented Construction Project Scheduling Coordinator to join our team for our Data Center project in Sparks, Nevada. This is a 2 year project starting in November 2025. We offer hourly pay with per diem and potential of over time. The ideal candidate will be responsible for managing and coordinating the project schedule and Capacity Overview ensuring timely completion of tasks and milestones across all phases of the construction project. The Construction Project Scheduling Coordinator will collaborate with Superintendents, Foremen, Project Managers, Subcontractors, and other stakeholders to ensure the project schedule stays updated and the project stays on track. This is a key position in ensuring the smooth execution of construction projects from start to finish. Major Duties: Develop and maintain project schedules by creating, updating, and managing the overall project schedule ensuring alignment with project goals and timelines. Coordinate with project teams & work closely with Superintendents, Foremen, Project Managers, Subcontractors, and vendors to ensure that work is completed on time and that project milestones are met. Monitor progress with the ability to track project activities and progress, identifying potential delays or issues that may affect the schedule. Cleary communicate and document changes with Project Team. Coordinate schedule changes due to scope modifications or unforeseen events. Update project timelines and communicate changes to all relevant stakeholders. Identify, document, and communicate delays and their impact on project deadlines. Provide regular progress reports to senior management and stakeholders. Work closely with the project teams to ensure the project schedule stays updated based the General Contractor's schedule and actual on-site conditions. Maintain accurate and up-to-date records of project schedules, Capacity Overview, change management, and timely team notification. Actively contributes to a positive team environment. Demonstrates dependability with regular attendance and compliance to scheduled work hours. Ability to travel to onsite locations for extended periods of time. Other duties or locations as assigned by Manager. Minimum Qualifications: Bachelor's degree in Construction Management, or a related field (preferred but not required). Minimum of 2 years of experience in construction scheduling or project coordination, preferably in a construction or contracting environment. Proficiency in scheduling software (e.g., Microsoft Project, Primavera P6, Procore, or similar). Strong understanding of construction processes and terminology. Excellent organizational, time-management, and multitasking abilities. Ability to work effectively with diverse teams and communicate clearly. Problem-solving skills and ability to manage challenges proactively. Certifications: PMP (Project Management Professional) or related certification (preferred but not required). This full-time Construction Project Scheduling Coordinator position receives a competitive salary commensurate with experience and position responsibilities. As a full-time Electrical Project Manager, you would also be eligible for an excellent benefits package, including medical, dental, life insurance, short-term and long-term disability, a 401(k) plan, and paid personal time (PTO). Hunt Electric, Inc. is a full-service electrical, technology, and infrastructure contractor with wide-reaching services available to all types of markets. With licenses in eight states and offices in Salt Lake City, St. George, Boise and Denver, we have continued to lead the industry across the Inter-mountain West since 1986. Our turn-key services range from design-build engineering to construction and maintenance. With eight in-house divisions, an on-site prefabrication department, in-house licensed engineers, a fully trained and specialized workforce, and 24-hour on-call service, Hunt Electric ensures our clients' projects are successful from start to finish - and beyond. As a thriving Utah-based business, we're looking for enthusiastic, positive people to come on board with us and build successful, long-term careers. We believe in making an investment in each employee's strengths. Hunt Electric is a place where you will learn, grow, contribute, and lead. That's why we offer competitive pay and fantastic benefits. Work Schedule: This is a full-time position Monday - Friday from 6am - 4:30 pm Sat 6am - 2:30 pm.

Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions. Job Description Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning. Qualifications Computer skills Excel spread sheet Google documents and google sheets Customer service skills professionalism Cleanliness and organizational skills Social media experience including tik tok Forbes experience is a bonus Additional Information All your information will be kept confidential according to EEO guidelines.

Hours: Monday - Friday 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Greets and registers patients. Assists patients with insurance paperwork Answers telephones. Checks out patients upon completion of office visits. Assists with office opening and closing procedures. Qualifications 1 year dental or medical office experience MS-Office Two year degree Additional Information "Providing exceptionally friendly service and dental care to scared Dental patients everyday".

at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices The Registration Coordinator receives and registers orders and initiates transportation and logistics process for household goods relocation services. Primary Objectives * Timely, accurate, and complete order registration within required timeframes. * Registration processes initiated according to contract standards and customer requirements. * Effective communication and collaboration with internal and external customers. Duties and Responsibilities * Perform routine data entry including, but not limited to, entering new orders and shipment information into computerized tracking systems, tracing shipments with steamship lines, trucking vendors, railroads, and other suppliers, and updating information into various systems. * Answer incoming customer phone calls and take appropriate action for each call. * Monitor and promptly respond to incoming customer communications. Escalate internal and external concerns for expedited resolution and ensure customer satisfaction at all times. * Maintain accurate, timely, and thorough records in proprietary database. * Review database for errors. Research and resolve exceptions and respond to escalation of service requests. * Maintain department KPIs and customer satisfaction ratings as defined by the department. * Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required. * Scan and separate documents in Document Management System. * Provide input to leadership and management teams on departmental initiatives and process improvements projects. * Update schedule, logs, and tasks daily. * Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education * High school diploma or equivalent (HSED) required * Associate degree or related college coursework preferred Work Experience * 2 + years of related experience with an emphasis on the importing and exporting of goods required * Domestic and/or international transportation and logistics experience preferred Required Knowledge, Skills and Abilities * Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel, Word, Outlook: Basic level of skill * Proficiency with ten key by touch and typing speed of 40 WPM. * Ability to communicate clearly with excellent verbal, written, and listening skills. * Ability to work as an individual contributor and as a valued participant in a team based environment. * Demonstrated ability to maintain confidentiality with tact and discretion. * Excellent customer service skills with the ability to develop effective professional relationships. * Strong attention to detail with a high degree of accuracy with data entry. Competencies * Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance. * Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations. * Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems. * Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often * Walk/travel within office environment, crouch/bend to access floor-level storage - Often * Use hands/fingers to operate office equipment, type/complete data input, write - Often * Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly * Sight sufficient to read instructions, documents, and screen-based information - Often * Use hands/fingers to manipulate and file documents, folders, small objects - Regularly Working Environment This role requires work that may involve the following environmental conditions: * Corporate office environment Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

*** One year of relevant front office receptionist experience *** The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed. Qualifications Education: ● High school diploma or GED preferred Experience: ● One year of relevant front office receptionist experience ● Patient Centered Medical Home experience preferred Knowledge/Skills/Abilities: ● Typing and computer literacy ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. ● Contact with patients and guests under a wide variety of circumstances ● Regularly exposed to the risk of bloodborne diseases ● Exposure to infections and contagious disease ● Exposed to hazardous anesthetic agents, body fluids and waste. ● Subject to hazards of flammable and explosive gases ● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication is always professional and friendly. Serves as a liaison between the patient and other care team members as needed. 3. Checks patients in upon arrival and informs clinical staff in a timely manner. Updates demographic information and ensures completion of required forms. Reviews eligibility response history and makes changes as needed. Verifies PCP and takes action to correct with payor or instructs patients on next steps. 4. Enters new patient accounts in the computer ensuring patient information is accurate and data entry is complete. 5. Screens patient for eligibility in available financial programs as needed. Assists with program enrollment if determined eligible. 6. Answers telephones, routes callers appropriately, takes messages and provides routine information to callers. Returns phone calls in a timely manner. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner. Does not give medical advice. 7. Collects, compiles, and distributes information regarding patient's personal insurance and financial status providing appropriate information entered into EPIC including scanning insurance cards and photo ID into EPIC. 8. Patient Records a. Reviews records ensuring its completeness and availability for the clinical staff. b. Scans all forms into the EMR according to approved naming convention. c. Documents “no shows”, cancellations and rescheduled appointments in patient record. Documents outreach to patient regarding No Show in the medical record and assists with mailing of no show letters. Processes recall letters as directed by provider. Schedules and coordinates patient appointments according to clinic guidelines for timing and all information collected is accurate and complete. This includes scheduling and completing patient appointments with specific insurance requirements. Determines patients need for Language access and if needed arrange for an interpreter. 9. Performs initial billing paperwork and cashiering duties, ensuring that all is complete and accurate. a. Ensures the accuracy of registration by working built in registration work queues. b. Explains financial requirements to the patients and collects balances, deposits, co-pays or deductibles as applicable. c. Balances cash drawers, prepares cash and payment receipt logs. d. Performs opening and closing procedures as assigned. 10. Performs assigned clerical duties in an accurate and timely manner. a. Maintains records and reports and files as required b. Faxing c. Photocopying d. Scanning e. Computer - Data entry & retrieval f. Refills forms as needed. 11. Sorts mail, ensuring that urgent correspondence and time-dated materials are prioritized. Manages UPS/FedEx pickup and deliveries appropriately. Covers paper patient requests to electronic requests for accuracy and tracking. 12. Maintains office equipment and supplies. Operates and performs job related duties in a safe manner. Ensures proper functioning of equipment and follows procedure when equipment malfunctions. 13. Processes in basket messages timely and documents outcomes in the EMR. 14. Cleans and straightens patient waiting areas 15. Follows protocol for controlled substance pick up and documents accordingly. 16. Works rescheduling report timely. 17. Has working knowledge of all professional, licensing and regulatory standards that apply to department activities. 18. Responds to the needs of the department by performing other duties, as necessary, if trained and within scope. .

The Patient Access Representative is the first face and voice for Northern Nevada HOPES. Patient Access Representatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The Patient Access Representative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The Patient Access Representative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program Click HERE to view a full list of benefits

Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions. Job Description Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning. Qualifications Computer skills Excel spread sheet Google documents and google sheets Customer service skills professionalism Cleanliness and organizational skills Social media experience including tik tok Forbes experience is a bonus Additional Information All your information will be kept confidential according to EEO guidelines.

This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequence * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc. 1. Adopts a philosophy consistent with the Renown Health Values and models them. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by The Joint Commission and HIPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible and adapt to different Admitting department locations. This includes the ability to prioritize/multitask in a fast pace environment. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or GED preferred. Experience: Requires six months of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. One year preferred. Experience with Windows Operating systems, SMS InVision, Internet and SMS IMS Document Imaging is also preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

* 5 days a week - 8 hour shifts * The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed. Qualifications Education: ● High school diploma or GED preferred Experience: ● One year of relevant front office receptionist experience ● Patient Centered Medical Home experience preferred Knowledge/Skills/Abilities: ● Typing and computer literacy ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. ● Contact with patients and guests under a wide variety of circumstances ● Regularly exposed to the risk of bloodborne diseases ● Exposure to infections and contagious disease ● Exposed to hazardous anesthetic agents, body fluids and waste. ● Subject to hazards of flammable and explosive gases ● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication is always professional and friendly. Serves as a liaison between the patient and other care team members as needed. 3. Checks patients in upon arrival and informs clinical staff in a timely manner. Updates demographic information and ensures completion of required forms. Reviews eligibility response history and makes changes as needed. Verifies PCP and takes action to correct with payor or instructs patients on next steps. 4. Enters new patient accounts in the computer ensuring patient information is accurate and data entry is complete. 5. Screens patient for eligibility in available financial programs as needed. Assists with program enrollment if determined eligible. 6. Answers telephones, routes callers appropriately, takes messages and provides routine information to callers. Returns phone calls in a timely manner. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner. Does not give medical advice. 7. Collects, compiles, and distributes information regarding patient's personal insurance and financial status providing appropriate information entered into EPIC including scanning insurance cards and photo ID into EPIC. 8. Patient Records a. Reviews records ensuring its completeness and availability for the clinical staff. b. Scans all forms into the EMR according to approved naming convention. c. Documents "no shows", cancellations and rescheduled appointments in patient record. Documents outreach to patient regarding No Show in the medical record and assists with mailing of no show letters. Processes recall letters as directed by provider. Schedules and coordinates patient appointments according to clinic guidelines for timing and all information collected is accurate and complete. This includes scheduling and completing patient appointments with specific insurance requirements. Determines patients need for Language access and if needed arrange for an interpreter. 9. Performs initial billing paperwork and cashiering duties, ensuring that all is complete and accurate. a. Ensures the accuracy of registration by working built in registration work queues. b. Explains financial requirements to the patients and collects balances, deposits, co-pays or deductibles as applicable. c. Balances cash drawers, prepares cash and payment receipt logs. d. Performs opening and closing procedures as assigned. 10. Performs assigned clerical duties in an accurate and timely manner. a. Maintains records and reports and files as required b. Faxing c. Photocopying d. Scanning e. Computer - Data entry & retrieval f. Refills forms as needed. 11. Sorts mail, ensuring that urgent correspondence and time-dated materials are prioritized. Manages UPS/FedEx pickup and deliveries appropriately. Covers paper patient requests to electronic requests for accuracy and tracking. 12. Maintains office equipment and supplies. Operates and performs job related duties in a safe manner. Ensures proper functioning of equipment and follows procedure when equipment malfunctions. 13. Processes in basket messages timely and documents outcomes in the EMR. 14. Cleans and straightens patient waiting areas 15. Follows protocol for controlled substance pick up and documents accordingly. 16. Works rescheduling report timely. 17. Has working knowledge of all professional, licensing and regulatory standards that apply to department activities. 18. Responds to the needs of the department by performing other duties, as necessary, if trained and within scope. .

This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success. Nature and Scope This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families. The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions. This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community. For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346) KNOWLEDGE, SKILLS & ABILITIES: 1. Knowledge of social work skills, theories, and intervention 2. Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients 3. Ability to complete a thorough discharge planning assessment, determine appropriate level of care for post-acute needs, determine length of stay related to patient's condition, and coordinate the implementation of the discharge plan. Requires knowledge and understanding of medical terms. 4. Ability to function in crisis situations, apply independent and mature judgment, and establish priorities 5. Ability to work as a member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community. 6. Ability to interact effectively with persons of differing ethnic and socio-economic backgrounds 7. Demonstrate the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient served- infant to geriatric. 8. Skills to assist patients and families in coping with crisis situations 9. Skills and ability to handle responsibilities to the ED and general hospital. 10. Knowledge of community resources available to meet the psychosocial needs of patients. 11. Ability to perform initial assessments on referred patients (primarily psychosocial barriers to discharge within 24 hours of referral This position may provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Master's degree in social work required. Experience: Requires minimum two years' experience in the social service field. Applicants with experience in health care settings will be given preference. License(s): Ability to obtain and maintain State of Nevada Social Work licensure. Requires valid Nevada license as an LSW, LISW, LMSW, LCSW, or LASW. Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.