Patient Care Coordinator Jobs in Carver, MA

Job Description Summary: The Behavioral Health Community Partner (BHCP) Care Coordinator provides CP supports and activities to Assigned Enrollees. Why Work for SMOC? Flexible schedule, work/life balance and a 35-hour work week. Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment. Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer. Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer EyeMed Vision Insurance 403(B) Retirement Plan with a company match on day one. Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each Engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed. Work with Engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan. Meet Expectations related to supporting the programmatically required number of Enrollees which may vary over time, this number may be lower than other Care Coordinator case loads. Strictly adhere to all HIPPA regulations and maintain confidentiality at all times. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care. Identify community resources and develop natural supports for client. Attend and actively participate in all required training. Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them. Provide support to Care Coordinators through mentoring and training. Develop knowledge about all focus populations. Complete all required documentation/notes/reporting in a timely manner. Attends and actively participates in supervision and staff meetings. Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Provide on-call coverage, as needed. Ensure that all clients are treated with dignity and respect in accordance with BHPMW’s Human Rights Policy. Perform all duties in accordance with the agency’s policies and procedures. Strictly follow all agency Performance Standards. Other duties as assigned. Knowledge and Skill Requirements: Experience as a Care Coordinator in a Behavioral Health Community Partner Program. BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries Excellent verbal and written communications skills. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong Computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Knowledge regarding psychiatric rehab and/or substance use and understanding of recovery model. Must be able to perform each essential duty satisfactorily. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport members. Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. Physical Requirements: Must be able to stand for extended periods of time. Must be able to lift 50 pounds. Working Conditions: As part of the responsibilities of this position, the Care Coordinator will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Monday-Friday ; 9am - 5pm 35

Job Description 40hrs per week (Hybrid) BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction. We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include: Generous Time Off Package up to 4 weeks combined vacation, personal and cultural holiday 12 paid holidays up to 2 weeks Sick Time Highly Specialized Paid Trainings including opportunity to earn CEUs Health and Dental Insurance Life, Short Term and Long Term Disability Insurance 403B plan with discretionary match Wellness Activities Employee Assistance Program Career Development Opportunities *Available benefits are based on position and scheduled hours. General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports. Responsibilities: 1. Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services. 2. Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment. 3. Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee’s functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment. 4. Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process. 5. Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible. 6. Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs. 7. Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee. 8. Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval. 9. Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan. 10. Participate in Enrollee’s care team meetings to ensure effective communication among all disciplines involved in individual’s care. 11. Provide health and wellness coaching as directed by the Engaged Enrollee’s care team and as indicated in the Enrollee’s LTSS Person Centered Treatment Plan. 12. Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings. 13. Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee’s inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting. 14. Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee’s emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed 15. Contacting the Enrollee’s providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable. Qualifications: · BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate’s degree and at least one year professional experience in the field OR at least three years of relevant professional experience. · Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred. · Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues. · Ability to use Electronic Health Records (EHR) Systems to document and coordinate services. · Must be able to perform each essential duty satisfactorily. · Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing. · Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills. · Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. · Commitment to MCCN values and mission. · Ability to travel on a regular basis; Must have valid driver’s license and access to an automobile. · Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred. · Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc. · Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. · Knowledge regarding psychiatric rehab and understanding of recovery model. · Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. · Must be able to perform each essential duty satisfactorily. · Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport members. · Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment. We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries. 40hrs per week - Hybrid 40

Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract. Hiring ASAP!! About Us: Since our inception in 2019, Legacy Care Group has become a leader in Nurse Staffing Solutions and community-based healthcare operations in Massachusetts. As a nurse-led organization, we have established a reputation for our highly personalized and collaborative approach. Our expertise has enabled us to fulfill some of the largest emergent staffing requests in the state, creating a vast network of local nurse contacts and becoming a vital resource for healthcare institutions. We pride ourselves on our close partnerships with major organizations, delivering both emergent and non-emergent healthcare staffing needs with precision and care. Position: Full-time Scheduling Coordinator, Care Planning Schedule: Day shift, 8 hours/day; 40 hours/week. Rate: $30/hr Job Description: Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators. The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment. The Scheduling Coordinator also provides administrative support to Care Planning Operations and works closely with nurse assessors to enable them to meet with members in the most efficient way possible. Individuals in this role must be exceptional in their ability to connect with members virtually, successfully engaging scheduling an appointment for an office or in-home meeting with a nurse who will assess member needs and create a plan for member services, and must have analytic and common sense ability to schedule geographically efficient visits. This role has a focus on community-health and providing support to individuals in under-served populations. Your experience and expertise can contribute to improving healthcare outcomes for our communities. Key Responsibilities: Places or answers a prescribed number of calls per day to make or confirm home or office visit appointments. Meets successful appointment expectations in addition to call volume expectations. Works with Member Services to arrange for member transportation when needed. Communicates with CPU nurses regarding schedule, cancellations and important information regarding special conditions or directions needed to meet members. Handles incoming and outgoing calls in a courteous manner while communicating the importance of the care planning visit. Accurately documents call attempts and scheduling information. Becomes familiar with Massachusetts town geography to create daily schedules for care planning nurses that minimize travel time. Works with Scheduling Team to achieve maximum results connecting with members and achieving team goals for successful appointments. During scheduled periods, provides administrative support to the Care Planning operation by preparing outreach packets, scanning documents into medical records, and updating member information in databases. Maintains member confidentiality at all times. Conduct test calls via telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments Additional duties as requested by supervisor, the CPU Operations Manager Expectations for All Employees Demonstrate integrity by working with passion, commitment, and honesty, acting in the best interests of colleagues and members. Approach work in a collaborating and caring manner interacting with insight, sincerity, and compassion. Demonstrate accountability by delivering on commitments, owning mistakes as well as successes, and contributing to an empowering environment where the focus is on solving problems and learning from errors. Recognize and respect diversity in all forms. Strive for excellence in the fulfillment of CCA's mission through quality, innovation, and continuous learning. Demonstrate initiative, flexibility, and openness to change. Represent CCA and its clinical affiliates with professionalism. Keep current and proficient with necessary skills and knowledge. Self-identify training and development needs relevant to work area and responsibilities. Adhere to all applicable compliance requirements including but not limited to: Complete required compliance training in a timely manner Review Code of Conduct at least annually and promote and enforce CCA's Code of Conduct Promote and enforce CCA's compliance program Adhere to CCA's Policy & Procedures Promptly, in good faith, report any instances of suspected fraud, waste and abuse; suspected privacy and/or security incidents; or any compliance concerns identified Ensure confidentiality of member and company proprietary information is maintained Job Requirements Education: Associate's Degree or equivalent experience. Bachelor's Degree preferred. Experience: Required Two years work experience Prior customer service work experience required Preferred Experience in a health care environment preferred Customer service experience is preferably in a contact/call center environment; retail/sales experience acceptable Experience with electronic medical record strongly preferred (eCW a plus) Skills: Strong communication, interpersonal and team skills Ability to exercise judgment in dealing with sensitive, confidential information Ability to learn new information and processes rapidly High level of comfort working with an ethnically diverse group of people with disabilities Ability to exercise judgment in dealing with sensitive, confidential information Detail-oriented with the ability to enter information accurately into electronic systems Ability to handle a high volume of calls and switch between multiple tasks and systems Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate. Languages Required English Preferred Bilingual in Spanish, Vietnamese, Portuguese or Russian very desirable We are an equal opportunity employer and welcome applications from all qualified individuals.

Job DescriptionSurgical Coordinator Our busy comprehensive eye care center has a full time Surgical Coordinator position available. The surgical coordinator is responsible for scheduling patients at surgical centers as well as providing instructions to patients in regards to surgery. Applicants must have strong attention to detail, time management skills, and be a team player. Benefits (full time): Health Insurance Dental Insurance SIMPLE Retirement Savings (Dollar for dollar match up to 3%) Bi-Weekly pay 10 Annual Paid Holidays Long term disability Personal/Sick time Paid Lunch Responsibilities/Duties: Prepares all pre-procedure paperwork Sends information to patients prior to their evaluation Communicates with Surgery centers and trasmits all required forms, consets, exam notes, PCP clearance physicals, and PCP referrals Communicates with PCP offics to obtain clearance physicals and referrals Works with Billing Office to ensure Insurance is active and procedure is covered Ensures prior authorizations are approved and up to date Counsels patients by providing information regarding treatment Calls and speaks with patients and doctors in preparation for procedures and confirms procedures, as well as post surgery checks Reviews Medications with patients and Eprescribes to pharmacies Is an ambassador for laser vision correction and cataract surgery Books follow up appointments Clearly follows guidelines established by providers Other front desk or scribing duties as assigned Attention to detail Confirms work is error free. Qualifications: 2 years experience as a surgical coordinator, surgical scheduler, or surgery coordinator High School Diploma or equivalent Excellent phone etiquette Ability to learn spreadsheets and word processing programs Benefit Conditions: Only full-time employees eligible Hours per week: 30-39 Work Remotely No

Job Description Seeking Dental Front Office in Norwood, MA! Our well-established private dental practice in Norwood, MA, is seeking a dental front office team member! We offer competitive pay, a supportive work environment, and opportunities for professional growth. We’d love to hear from you! Schedule: Part Time Compensation Package: Competitive pay Retirement with match In-house dental for self and family, PTO Dental Front Office Duties and Responsibilities: Greetings to all patients with a warm and welcoming smile Checking in and checking outpatients Answering the phones in a timely and friendly manner Presenting treatment plans and making financial arrangements with patients Submitting claims electronically to insurance companies for reimbursement Please Apply Today! Skills: General Practice Dentrix Benefits: Dental 401k PTO Compensation: $24-$27/hour

Job description Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Help us hit the ground running in our newest market in the South Shore! Schedule: M-F 8am-5pm Location: Quincy, MA Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off Powered by JazzHR oSxUzt19j4

Job Description FSRI is always looking for candidates that want to make a positive impact on the community we serve in! Responsible for providing case coordination to clients, families and collaterals. Advocates for client and family in navigating human service and similar department, agencies, and services. Collaborates on cases with a multitude of providers such as DCYF, schools, medical providers, and other service provider’s to ensure appropriate delivery of services to clients and families. Monitor residential program with maintain Trauma Systems Therapy (TST) in the milieu setting. Qualifications: Bachelor’s Degree in social work-related field or significant residential/childcare experience required. Willingness and capability to work flexible hours including evenings and weekends as scheduled. Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues. Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint. Excellent communication skills. Requires current driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of automobile insurance. Bilingual skills are compensated by an additional 6%, above base pay. Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to: Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators. Ability to lift up to 20lbs. Ability to communicate by voice, use sight and hearing. Ability to push or pull 10 lbs or more. Ability to pick up 10 lbs or more. Ability to be trained in and implement de-escalation techniques utilizing Handle with Care when necessary. Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state. We are passionate about our mission to advance equity, opportunity and hope across ALL communities – we succeed by lifting others. FSRI’s diverse and inclusive teams – working across Health, Healing, Home and Hope pillars, are experts in their fields – every day designing and delivering cutting edge strategies to save and improve lives. We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability. Powered by JazzHR 6HJpRIVLGx

Job Title: Patient Service Coordinator Facility: Massachusetts General Hospital(MGH) Contract: 13 weeks (Contract To Perm) Shift: 09:00 AM - 05:30 PM Pay Rate: $27/hr on W2 Job Description The Patient Services Coordinator II, under general supervision of the Practice Manager, provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, and enhance the quality of service to patients. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs all check-in and check-out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Maintains confidentiality and privacy, that are consistent with HIPAA guidelines. Provides support and information to providers to problem solve and manage complex administrative patient issues. Triages and manages complex telephone calls, utilizing courteous customer service skills. Maintains confidentiality and privacy, that are consistent with HIPAA guidelines. Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection, cash management, encounter form reconcilement, etc. Schedules patient appointments and schedules procedures using the Epic systems, Cadence and Epic Clinical programs. Manages Epic In Baskets & Epic Workqueues Coordinates and tracks appointments via Epic Follow Up Work Queue Lists Assists with training and orientation of new staff, where applicable. Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients. Other duties as directed. QUALIFICATIONS: High School Diploma or GED required; Associate's Degree in Business/Secretarial Science or Secretarial Certificate Program desirable 3 years secretarial experience or equivalent in a medical or health care related setting preferred SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Good command of the English language, including medical terminology Knowledge of EPIC Excellent interpersonal and verbal/written communication skills Exceptional organizational skills, flexibility to manage multiple tasks and accurate attention to detail Ability to work independently and within a team environment Ability to solve problems and resolve complex issues on behalf of providers and patients Knowledge of computer applications necessary to function in administrative role; including but not limited to Outlook, MSOffice WORKING CONDITIONS: General office setting. Walking to and from patient exam rooms can be expected.

Job DescriptionBenefits: Opportunity for advancement Profit sharing Training & development Health insurance Paid time off BEFORE You Apply... Do You Qualify? Do you have at least 1 year of office experience? Are you extremely detail oriented? Are you innovative and take initiative? Do you enjoy being on the phone and meeting and communicating with a diverse group of people? Do you have excellent communication skills as well as a positive, professional outlook? Do you have a valid D.L. & can dependably commute to Lexington, MA daily? Are you looking to grow and advance your career? If so, we are in immediate need of a Staffing Coordinator for a growing Home Care business. Why choose us? We have been recognized for 4 years by Home Care Pulse as both an Employer and Provider of Choice in the Boston area. We have a strong, intimate, multi-disciplinary office team that offers an opportunity to work closely with and learn about all areas of a home care business. Looking to grow? We offer various opportunities to advance within our agency, where hard work and dedication are rewarded! This is the perfect opportunity for a CNA or HHA to take their career to the next level! About this Position: This is an exciting opportunity to play a key role in a growing company, and help raise the level of Home Care in the Boston area. You will be proud to help us grant seniors their #1 wish--to continue to live independently in their homes during retirement. This role is responsible for scheduling and maintaining both caregiver and client schedules to ensure the highest quality of care. This will require a high level of communication and detail. Must be comfortable making and receiving phone calls. This position will answer our phones and be the first, welcoming voice or callers hear each day. The Staffing Coordinator will also provide a supportive role to our HR team including recruitment initiatives, on-boarding administrative support and maintaining the accuracy of Caregiver compliance/records, and providing our caregivers a rich experience through support over the phone. Desired Schedule: 40hours/week. Proposed schedule: Thursday-Monday Compensation includes: competitive hourly rate, health and dental benefits, paid vacation and sick time, and performance incentives as we meet our goals. Join a small team of dedicated people with a potential to grow and thrive within the agency! Apply NOW - this role will be filled quickly with the right candidate! ==> Schedule your Discover call with us today: ************************************************************** * or * ==> Call our Hiring Manager, Zach, today: ************ ** Our Values: Integrity Dependability Compassion Initiative Innovation Job Type: Full Time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: Flexible schedule Paid time off Referral Program Ability to Relocate: Lexington, MA: Relocate before starting work (Required) Work Location: In person

Job Description Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We’re committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient Manages the office phone system: answering calls, transferring calls, answers patients’ questions Scheduling patient appointments Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment Assist with any miscellaneous task to ensure the practice is presentable to incoming patients Requirements: Strong customer service skills and communication expected High School Diploma or equivalent required One to three years as a medical secretary preferred Experience with EMR strongly preferred. (Athena a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We’re committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), HSA with company contribution, Dental, Vision, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Job DescriptionDescription: Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Please be advised that this position will be located at our South End location at 142 Berkley Street until sometime between (or by) July - Aug 2024, at which time our operations, including all staff at the South End location, will be moved to our headquarters at 1340 Boylston Street. We expect that the essential job duties and the scope of this position will remain unchanged. Representative Duties: Provide excellent customer service Greet each client with a smile and welcoming, professional manner Answer each phone call in a cheerful and professional manner Log information on calls received, where required and maintains detailed and accurate records Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries) Schedule appointments according to established procedure Refer unusual or difficult situations to supervisor At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position Be discrete when obtaining sensitive information from clients Establish and maintain effective working relationships with co-workers, supervisors and the general public Perform reception duties in an efficient, professional and courteous manner Accurately perform registration process for new and existing patients Accurately register and enter new patient demographic data and insurance information in the system Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received Collect co-payments and agreed fees at check-in Collection of daily cash and audit procedures Collect client payments and record in a timely and accurate manner Verify all transactions at the end of the day and report all discrepancies Run daily reports in a timely manner and according to written guidelines Performs other related job duties as required Requirements: Minimum of high school graduate or equivalent. Computer experience Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others Calm, patient, flexible, and understanding manner Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued. Preferred Qualifications: Successful customer service background Previous experience in healthcare or medical office administration Bilingual Spanish/English Knowledge of business procedures Experience working with an ethnically, culturally, and racially diverse work staff We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job DescriptionBenefits: Simple IRA matching Simple IRA Paid time off We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services. Key Responsibilities: Greet patients warmly and professionally, checking them in and out of appointments Answer phone calls, responding to patient inquiries and scheduling appointments Manage patient records including updating treatment plans Coordinate and schedule appointments with dentists and hygienists Verify patient insurance coverage and benefits, preparing necessary paperwork and claims Handle billing and payment processing, resolving any discrepancies or issues Maintain a clean and organized front office environment, ensuring a professional atmosphere Provide general administrative support to the dental team, as needed Develop and maintain relationships with patients, fostering a positive and welcoming experience Requirements: Dental Front office experience required; dental assisting experience preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities Proficiency in dental software and electronic health records (EHRs) Experience with dental insurance billing required; medical billing experience helpful Basic math skills and attention to detail for accurate billing and payment processing Ability to maintain confidentiality and handle sensitive patient information Basic knowledge of dental terminology and procedures Work Environment: Our dental office is a busy, modern facility with a friendly and supportive team The front desk is the hub of our office, requiring strong organizational and communication skills Office Schedule: Monday: 8:00-5:00 Tuesday: 10:00-7:00 Wednesday: 9:00-5:00 Thursday: 8:00-5:00 3rd Saturday of every month: 8:45-4:15 *ending times may vary depending on end of day responsibilities **office hours change to 9:00-5:00 during summer hours If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!

Job Description Are you passionate about making a difference in people's lives through healthcare? Join New England Wellness Solutions in Hanover, MA, as a Care Coordinator. We will train you from A through Z to succeed with us. We offer a competitive pay range of $19.5 - $21.5 hourly. At our acupuncture center, you'll be part of a supportive team dedicated to providing top-notch care to our patients. Your role will involve coordinating patient care plans, ensuring seamless communication between healthcare providers and patients, and delivering exceptional customer service. If you thrive in a fast-paced environment, have excellent organizational skills, and a compassionate heart, we welcome you to apply and be a part of our mission to promote wellness and healing. Application Process: Apply by submitting your resume, academic transcripts, and a cover letter to include a personal statement outlining your interests and career goals. Applicants will be evaluated based on their academic record, and demonstrated interest in acupuncture, primary care, oncology, orthopedics, mental health, and integrative medicine. Compensation: $19.50 - $21.50 hourly Responsibilities: The Clinical Philosophy: We pride ourselves in staying up with the latest and greatest Acupuncture procedures along with integrative approaches that are both safe and effective. Our clinic is guided by the following five values: 1) We Inspire Hope 2) We Instill Joy 3) We Are Committed 4) We Provide Compassion 5) We Actively Help the Community What is the WORK experience Like: You get to work with a positive, community oriented, compassionate team of providers ready to deliver the best care and results to patients. We give back to the community throughout the year in meaningful ways. We facilitate an Annual Fundraising Event to support pediatric Medical care in the South Shore area. In the year 2023, we helped the NICU purchase two phototherapy beds for the premature babies and one of our patients who participated in the fundraising efforts ended up using the bed for her baby boy who was born an entire month early. You’ll get to Learn on your Journey with US!: You’ll be working directly with Doctor, Director, & Teacher Jimmy Chung learn about biochemical mechanisms assist in acupuncture treatments/assessments network with other health professionals develop interpersonal skills serve as a patient care liaison learn the importance of being a well rounded medical provider scribe for Acupuncture Doctors during patient visits Responsibilities include, but are not limited: PATIENT CARE Is our #1 Priority and how we Shine- Prepare and manage scheduling hubs according to patient and clinic needs. Prepare treatment rooms and equipment both between patients and at end-of-day. Manage inventory of medical supplies and equip treatment rooms with appropriate supplies. Escort patients to treatment rooms according to the scheduling hub and prepare them for treatment. Assist practitioners with medical treatments, procedures, and exams. Remove treatments and release patients following treatment. Record and chart patient health history and individual treatments / SOAP NOTES for Doc review & signature. Create and disseminate superbills and charts (exam tables) as necessary. Maintain productivity by delegating and communicating patient and clinic needs to practitioners. Anticipate practitioner and patient needs. Pre Requirements: Be highly professional and passionate about helping people. If the above fits you, You Are the one we are looking for! Qualifications: ARE YOU LOOKING TO HELP HEAL THE COMMUNITY? HAVE YOU BEEN CALLED TO MAKE A DIFFERENCE? ARE YOU THE HEALTH NUT IN YOUR TRIBE? We have been searching for you! Come join our wellness VIBE! Who You Are: Compassionate, Committed, Joyful, Community Service Oriented, Hopeful, Solution Focused, You Embody Comfort, You Make Your Environment Cozier, You are dependable, you enjoy Natural Medicine, and You are Healthy Living! No Experience Necessary. Must be coachable, quick learner, and fit in with our values Be comfortable working with the computer Need to have a High School Diploma and GED equivalent Be a great team player and jump in where the team needs most About Company Our Mission: We are here to make a difference in our patients' lives every SINGLE Day. It’s more than just a job! One of the things that you’ll experience is the joy of witnessing healing. You will witness patients being able to dance again, play again, and Adventure again! Ultimately being able to LIVE again. We are on a mission to have our Acupuncture and Integrative Medicine clinic adjacent to every hospital in Massachusetts providing a hopeful and effective solution for those who are no longer benefiting from medication and surgery. The Clinical Philosophy: Our clinic is guided by the following five values 1) We Inspire Hope 2) We Instill Joy 3) We Are Committed 4) We Provide Compassion and 5) We Actively Help the Community We Choose "Points Over Pills"

Job DescriptionWhat You’ll Be Doing You will provide home-based services to families who have members coping with physical, emotional, socioeconomic, and/or social difficulties. The Clinical Care Coordinator works with a licensed clinician to identify family needs and implement appropriate therapeutic interventions and community services in order to promote and maintain the family’s wellbeing. You will also coordinate with a Community Health Worker (CHW) to collaborate on providing additional family support to best meet the families’ needs. Your Main Priorities While additional responsibilities are likely to arise on the job, you will primarily: • Utilize an in-home strengths-based model to provide a wide range of assistance and resources to families working to avoid a child’s removal from the home, or in the process of reunifying a child back to the family. • Complete interviews with clients assessing their situations, needs, and goals to determine the services required; connect families with resources throughout the state. • Implement individualized service plans developed by the families and the FSP team; examples include goals of connecting families to resources for basic needs and supporting improvement of communication and bonding among family members. • Consult with parents, teachers, doctors, and other individuals involved with the family to develop and implement a team plan to address the family’s identified needs. • Provide training and support to parents and caregivers (i.e., assists caregivers in development of formal and informal support systems, help provide parenting education appropriate to the developmental level of the family members, assist caregivers in navigating the housing system, etc.). • Provide support and guidance to individuals and families managing crises, and be part of an on-call crisis support phone rotation • Engage with families who provide kinship/foster care support to youth involved in the child welfare system. • Write progress notes in the Electronic Health Record (EHR) system in accordance with expected requirements and due dates. Who You Are Requirements, Skills & Abilities: • Bachelor’s degree in social work of related field required. • Minimum 1 year experience in a similar role required. • Experience working in child welfare, parent education, or home-based services required; knowledge of child and adolescent development, family dynamics, substance abuse, and/or crisis intervention preferred. • Bilingual in Spanish preferred. • Strong organizational, critical thinking and time-management skills. • Basic computer skills required; knowledge of Microsoft Office 365. • Ability to communicate and effectively interact with a diverse population. • Collaboration and teamwork. • Must have a valid driver’s license, proof of auto insurance and car registration. • Must authorize Child & Family to complete a motor vehicle records check. • The ideal candidate will be required to meet all background checks and medical clearances required for the position. Physical Requirements Direct Service Staff (Travel as part of position): This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues. Travel Requirements Statewide travel required. Equal Employment Opportunity Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies: • Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. • Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others. • Demonstrate the ability to successfully deliver culturally responsive services. Affirmative Action Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve. Culturally and Linguistically Appropriate Services In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies: • Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. • Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others. o Demonstrate the ability to successfully deliver culturally responsive services. Powered by JazzHR 3bOHQ4A9Np

Job Description At Care at Home, we are more than just a home care agency-we are a family. Our mission is to provide exceptional and personalized home care that enriches the lives of our clients and brings peace of mind to their families. As an award-winning, five-star agency, we are looking for compassionate Certified Nursing Assistants (CNAs) to join our team and make a meaningful difference in the lives of others. Why Join Care at Home? Immediate CNA Positions Available: Part-time and full-time shifts to fit your schedule. Competitive Pay & Benefits: Weekly pay, on-demand pay options, overtime, holiday pay, and a $1,100 sign-on bonus! Comprehensive Benefits: Medical, Aflac plans, 401K retirement, and paid sick time. Career Growth: Access to professional development, career advancement, and on-call support. Recognition & Appreciation: Enjoy our Caregiver of the Month program, weekly appreciation gifts, and team events like summer picnics. What You'll Do as a CNA at Care at Home: As a CNA, you will have a direct impact on the well-being of our clients. Your daily tasks will include: Personal Care: Assisting with bathing, dressing, and grooming to help clients maintain their independence. Medication Reminders: Ensuring clients take their medications on time. Companionship: Engaging clients in meaningful conversations, going on outings, and accompanying them to appointments. Household Assistance: Helping with light housekeeping, meal preparation, and laundry to keep clients' homes comfortable. Your role is essential in providing not only quality care but also comfort and connection. For many clients, you will be the key to turning a day of loneliness into a day filled with warmth. Flexible Shifts to Fit Your Life: At Care at Home, we understand the importance of work-life balance. That's why we offer immediate shifts with flexible scheduling, including full-time and part-time opportunities. You can enjoy competitive weekly pay along with overtime and holiday pay, and the option for on-demand pay to ensure you feel valued for the work you do. Grow Your Career with Care at Home: We're committed to caring not just for our clients but also for our caregivers. We offer medical benefits, Aflac plans, paid sick time, and a 401K retirement plan to support your well-being. Our culture of recognition includes Caregiver of the Month awards, appreciation gifts, surprise giveaways, and company events to celebrate our team. Apply Today: If you are a caring and dedicated CNA ready to make a difference, we want to hear from you! Apply today and take the next step in your career with Care at Home, where your work is more than just a job-it's a calling. ID: 0924-011 #HP123 Tags: CNA, Certified Nursing Assistant Job Posted by ApplicantPro

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job description Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our team and make a difference in the lives of seniors! Schedule: M-F 8am-5pm Location: Lynnfield Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off Powered by JazzHR YSixu6ZhUb

Job Description About Revere Medical: At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, answers patients’ questions. Scheduling patient appointments Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (Athena a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We’re committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Job DescriptionDescription: Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service Greet each client with a smile and welcoming, professional manner Answer each phone call in a cheerful and professional manner Log information on calls received, where required and maintains detailed and accurate records Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries) Schedule appointments according to established procedure Refer unusual or difficult situations to supervisor At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position Be discrete when obtaining sensitive information from clients Establish and maintain effective working relationships with co-workers, supervisors and the general public Perform reception duties in an efficient, professional and courteous manner Accurately perform registration process for new and existing patients Accurately register and enter new patient demographic data and insurance information in the system Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received Collect co-payments and agreed fees at check-in Collection of daily cash and audit procedures Collect client payments and record in a timely and accurate manner Verify all transactions at the end of the day and report all discrepancies Run daily reports in a timely manner and according to written guidelines Performs other related job duties as required Requirements: Minimum of high school graduate or equivalent. Computer experience Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others Calm, patient, flexible, and understanding manner Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued. Preferred Qualifications: Successful customer service background Previous experience in healthcare or medical office administration Bilingual Spanish/English Knowledge of business procedures Experience working with an ethnically, culturally, and racially diverse work staff This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.