Patient care coordinator jobs in District of Columbia

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Join our dynamic Global Mobility & Migration team and play a key role in supporting top-tier corporate clients with their international immigration needs. As a Global Visa Coordinator, you will manage the end-to-end process for work permits, residence permits, visas, and document legalizations/authentications across Europe, the Middle East, Africa, Asia, Latin America, and Canada. You'll collaborate with experienced attorneys, clients, and local partners, gaining valuable exposure to immigration matters worldwide. If you thrive in a fast-paced, multicultural environment and are passionate about making a real impact, we want to hear from you! Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Document Clerks department in our Chicago, Palo Alto, or Washington, D.C., office, as a Coordinator: Practice Support. Responsibilities Essential Functions: Assist with consular application services, including completing and coordinating visa applications and document legalization/authentication requirements and communicating with multiple stakeholders regarding application process and timelines under attorney instruction and supervision Under the supervision of an attorney, assist with coordinating global immigration matters with our network of local counsel and consultants, including reviewing, tracking, and updating reports and databases with large volumes of case data, coordinating visa matters throughout their full lifecycle Communicate clearly and effectively, based on attorney advice, to corporate clients and their employees about immigration benefits, government procedures, and case processing time lines Assist multiple attorneys with meticulously tracking and reporting visa expiration dates and filing deadlines Maintain a high sense of urgency and commitment to meet deadlines while meeting client requirements Adhere to strict delivery schedules and timelines to ensure timely delivery of services and work product, working overtime when necessary Coordinate the work of the Department Assistant - Global Mobility During absences, act as back-up to other practice professionals for specific case projects or matters Other duties as requested by attorneys and manager Qualifications Education/ Training/ Certifications Bachelor's degree with solid academic credentials and 5+ years of global (non-US jurisdictions) immigration experience required Professional Experience Experience managing various priorities simultaneously in a high-volume and fast-paced environment preferred Experience delivering client services in accordance with SLAs preferred Experience with client-facing or customer-facing service preferred Technical Skills Proficiency in Microsoft Office products, including Excel, required Proficiency working with case management or docketing systems or developing docket or tracking reports preferred Proficiency in legal terminology and immigration database software preferred Performance Traits: Strong written and verbal communication skills: ability to communicate effectively in a professional manner with all levels of the Firm and outside parties such as filing vendors and personnel in foreign jurisdictions where work permit/visa applications are filed Must possess an attention to detail, along with the responsiveness, accuracy, and discretion necessary to get the task done well Must be inspired to perform well by the completion of tasks Must possess a desire to work in a fast-paced and high-volume environment, strong organizational skills and enjoy providing top quality customer service skills to assist our growing GMM team in managing the mobility needs of our diverse, Fortune 500 client base Must possess a curiosity to learn new areas of the law and think creatively, as we seek to provide all team members with a diverse portfolio of immigration and mobility matters Ability to work in a diverse team environment and effectively support the demanding needs of the Firm and practice Must be a self-starter with a high level of initiative Ability to anticipate needs of lawyers and practice professionals Maintains confidentiality and exercises discretion Exercise solid strategic thinking and problem-solving skills Strong sense of accountability for responsiveness and professional work product Physical Requirements: May require occasional lifting of up to 20 lbs. The typical pay scale for this position in Chicago is between $83,700 and $110,600, in Palo Alto between $97,100 and $128,500, and in Washington, D.C. between $84,000 and $111,100, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified. The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-HYBRID #LI-AS1

About Us The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable. Role Overview We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient Care Coordinator (non-exempt). As an integral part of the Care Coordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinic's Managers of Care Coordination. The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing. The Bilingual Patient Care Coordinator is responsible for the following duties: * Answering the clinic phones and providing non-judgmental support and accurate information to all callers * Explaining our services to callers over the phone and answering questions * Scheduling patient appointments in our electronic medical record system * Inputting lab work orders with LabCorp * Taking deposits with online payment platforms * Checking and responding to voicemail daily * Checking and responding to online appointment requests * Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller * Providing referrals to other clinics * Providing referrals to funding and practical support organizations as needed * Coordinating with referring providers to ensure we have all necessary labs and records for referred patients * Other duties as assigned Qualifications * Required: * Bilingual fluency in Spanish * Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position * Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy * Resides in DC, Maryland, or Virginia * Ability to commute to all-staff meetings/trainings * Excellent phone customer service skills * Prior experience in healthcare * Highly detail-oriented, able to work on multiple tasks in an organized fashion * Ability to communicate clearly and collaborate with team members * Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.) * Vaccinated for Covid-19, subject to accommodation * Preferred: * Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) * Medical assistant experience or experience working in medical settings * Prior experience collaborating with abortion funds and/or practical support organizations * Previous experience in abortion care or reproductive health (strongly preferred) * Knowledge of the political landscape involving abortion care * Experience in counseling, social work, and/or mental health/substance abuse programs Work Environment: * Hybrid-remote * Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required * Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset * Fast-paced, multicultural, collaborative work environment Benefits: * Medical Insurance * Dental Insurance * 401k with a company contribution starting after 6 months * Periodic bonuses * Paid time off and 10 paid holidays. * DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing. DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.

INTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination. Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services. Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care. Identifies and track patients discharged from the inpatient service or the emergency department. Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods. Identifies which appointments may be made for patients before leaving the clinic and strive to coordinate care before they leave (e.g., mammogram and/or specialists). Identifies opportunities to close gaps in care. Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care. Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes. Participates in interdisciplinary case conferences and team meetings. Provides culturally appropriate health education. Provides cultural mediation between communities and health and human needs. Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing care coordination and care management services. Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource. With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan. Adheres to Unity's HIPAA guidelines and ensures the appropriate handling of sensitive information. Performs other duties as assigned within the scope of position expectations. Internal & Family Medicine Specific Duties: Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients. Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system. Supports the development and implementation of care coordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff. Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits. Provides care coordination and navigation of services for patients following ER visits and hospitalization. Performs home visits to recruit and maintain relationships with patients in need of coordinates care; complete community and home-based follow-up visits as needed. Perform community-based outreach activities and working with referring providers in a clinical setting. Builds positive rapport with staff on care teams. Mentors site-based Care Coordinators to improve quality of services delivered to patients. MINIMUM QUALIFICATIONS High school diploma or GED. College coursework in business or health-related field is preferred. Two (2) years of experience providing care coordination service. Experience in a hospital and/or community/outpatient setting is preferred. Experience working as a part of an inter-professional team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of medical terminology, ICD10 and procedural codes. Familiarity with community health, discharge planning, chronic disease management. Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment. Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets. Must have the ability to analyze data. Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR). Requires the ability to travel to multiple office locations. SUPERVISORY CONTROLS The position reports directly to the Health Center Director. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage. May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Refer to the attached ADA check list. RISKS The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr. General Summary of Position The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $59,092.00 to $62,487.00 and may be commensurate with experience. Position Description: The Mental Health Care Coordinator provides comprehensive assistance and care-coordination support for residents of the Jordan House and Mary Claire House programs. This role supports the clinical treatment process for individuals receiving crisis-stabilization services, ensuring continuity of care from initial screening and admission through discharge. The coordinator works closely with clinical staff, residents, and community partners to facilitate access to services, monitor progress, and promote a safe, supportive, recovery-oriented environment. Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients. Schedule: Monday, Wednesday, Friday 8:00 am 4:30 pm; Tuesday and Thursday 11:00 am - 7:00 pm; Saturday or Sunday coverage as assigned (remote), up to 46 hours to complete authorizations as needed based on census and referral volume. Required: Master's Degree; 1-2 years of experience in Mental Health treatment services. Driver's License Required License/Certification: LGSW, LGPC, LICSW, or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License Expected Contributions: Care Coordination * Monitor medications and assist clients with medication self-management training * Lead discharge and aftercare planning, ensuring warm handoffs and continuity of care * Coordinate with internal staff, external providers, payers, and referral sources to support resident care * Assist in arranging day programs, volunteer opportunities, and external provider linkages with clients * Conduct screenings, intake assessments, and risk evaluations for new admissions * Develop, implement, and update individualized treatment plans and recovery plans * Assist with transitions of care, including follow-up contacts and referrals to community supports. * Participate in interdisciplinary team meetings and provide clinical input on resident progress and needs Expected Contributions: Clinical Treatment Services * Provide clinical support and brief interventions as needed or assigned * Facilitate or design structured groups for Behavioral Health Technicians (BHTs) to lead * Complete authorizations and requests for extensions of treatment and care in Comagine system * Provide emergency crisis support to clients, as needed * Support evidence-based, trauma-informed practices in treatment planning and service delivery * Monitor residents' response to treatment and adjust care recommendations accordingly * Provide mentorship and learning opportunities for interns and practicum students * Engage in ongoing supervision and professional development to advance clinical skills * Collaborate with the Program Manager and Program Director to strengthen service delivery and to ensure trauma-informed principles and upheld * Foster a recovery-oriented collaborative team culture Program Operations: * Maintain accurate and timely documentation in compliance with licensing, billing and program standards * Organize structured group activities and transport clients to meetings or outings, as needed * Facilitate house meetings * Support program compliance activities and contribute to process improvement and outcome tracking * Order groceries and supplies * Coordinate with volunteer groups and coordinate community activity celebrations * Manage insurance authorizations, including initial requests, concurrent reviews, and reauthorizations * Assist with daily program operations to ensure smooth functioning of services * Track admissions, discharges, and authorizations for quality improvement and reporting * Uphold safety and program procedures, including emergency response as required * Provide cross-program coverage as needed across both Jordan House and Mary Claire House * Maintain accurate and timely clinical documentation that meets care and billable standards Knowledge, Skills, and Abilities: * Knowledge of mental health issues and substance use disorders * Organized with an attention to detail * Ability to communicate with diverse populations * Time management skills * Ability to multitask, despite competing priorities * Demonstrates good judgment to assist with client issues * Conflict resolution skills * Ability to set professional boundaries * Mission-oriented * Excellent verbal communication skills * Customer service skills to build a rapport with clients Reports To: Program Director, Jordan/Mary Claire House Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Closing Date: Open Until Filled To Apply: Go to our career page at

Job Description SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $59,092.00 to $62,487.00 and may be commensurate with experience. Position Description: The Mental Health Care Coordinator provides comprehensive assistance and care-coordination support for residents of the Jordan House and Mary Claire House programs. This role supports the clinical treatment process for individuals receiving crisis-stabilization services, ensuring continuity of care from initial screening and admission through discharge. The coordinator works closely with clinical staff, residents, and community partners to facilitate access to services, monitor progress, and promote a safe, supportive, recovery-oriented environment. Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients. Schedule: Monday, Wednesday, Friday 8:00 am 4:30 pm; Tuesday and Thursday 11:00 am - 7:00 pm; Saturday or Sunday coverage as assigned (remote), up to 4-6 hours to complete authorizations as needed based on census and referral volume. Required: Master's Degree; 1-2 years of experience in Mental Health treatment services. Driver's License Required License/Certification: LGSW, LGPC, LICSW, or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License Expected Contributions: Care Coordination Monitor medications and assist clients with medication self-management training Lead discharge and aftercare planning, ensuring warm handoffs and continuity of care Coordinate with internal staff, external providers, payers, and referral sources to support resident care Assist in arranging day programs, volunteer opportunities, and external provider linkages with clients Conduct screenings, intake assessments, and risk evaluations for new admissions Develop, implement, and update individualized treatment plans and recovery plans Assist with transitions of care, including follow-up contacts and referrals to community supports. Participate in interdisciplinary team meetings and provide clinical input on resident progress and needs Expected Contributions: Clinical Treatment Services Provide clinical support and brief interventions as needed or assigned Facilitate or design structured groups for Behavioral Health Technicians (BHTs) to lead Complete authorizations and requests for extensions of treatment and care in Comagine system Provide emergency crisis support to clients, as needed Support evidence-based, trauma-informed practices in treatment planning and service delivery Monitor residents' response to treatment and adjust care recommendations accordingly Provide mentorship and learning opportunities for interns and practicum students Engage in ongoing supervision and professional development to advance clinical skills Collaborate with the Program Manager and Program Director to strengthen service delivery and to ensure trauma-informed principles and upheld Foster a recovery-oriented collaborative team culture Program Operations: Maintain accurate and timely documentation in compliance with licensing, billing and program standards Organize structured group activities and transport clients to meetings or outings, as needed Facilitate house meetings Support program compliance activities and contribute to process improvement and outcome tracking Order groceries and supplies Coordinate with volunteer groups and coordinate community activity celebrations Manage insurance authorizations, including initial requests, concurrent reviews, and reauthorizations Assist with daily program operations to ensure smooth functioning of services Track admissions, discharges, and authorizations for quality improvement and reporting Uphold safety and program procedures, including emergency response as required Provide cross-program coverage as needed across both Jordan House and Mary Claire House Maintain accurate and timely clinical documentation that meets care and billable standards Knowledge, Skills, and Abilities: Knowledge of mental health issues and substance use disorders Organized with an attention to detail Ability to communicate with diverse populations Time management skills Ability to multitask, despite competing priorities Demonstrates good judgment to assist with client issues Conflict resolution skills Ability to set professional boundaries Mission-oriented Excellent verbal communication skills Customer service skills to build a rapport with clients Reports To: Program Director, Jordan/Mary Claire House Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Closing Date: Open Until Filled To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

Job Description Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up. This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy. If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you. What You'll Do: Be the warm and welcoming face of the studio from the moment a patient arrives Own the full check-in and check-out process with professionalism and kindness Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions Use sound judgment and Tend tools to resolve patient concerns in real time Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals Keep patient information organized and updated, helping the team stay one step ahead Coordinate referrals and follow-ups with other Tend studios or specialists Maintain a tidy, safe, and compliant studio environment Support studio goals by preparing for upcoming schedules and case completions Respond to inquiries with accuracy and warmth - no matter how big or small the question Contribute to a team culture that's positive, respectful, and always patient-first What You Have: 1-2 years of experience in healthcare (dental experience strongly preferred) Comfortable discussing procedures, timelines, and insurance coverage with patients Confident in presenting treatment plans and securing case acceptance Experience with Dentrix or similar dental software is a plus Knowledge of insurance claims, benefits coordination, and billing practices Highly organized, detail-oriented, and polished in presentation A calm, clear communicator - both written and verbal Team-oriented, adaptable, and thrives in a fast-paced environment Self-starter with a strong sense of ownership and follow-through Passion for delivering thoughtful, human-centered service What We Offer: Compensation: Competitive pay and opportunity to grow Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included Financial Benefits: 401(k) with company match, HSA/FSA options Paid Time Off: Generous PTO that grows with your tenure + paid holidays Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection Resources: Access to our Employee Assistance Program and additional discounts Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day. Pay Range$20-$28 USD The Tend Difference The highest standard of care, anywhere. At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier - it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here - just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful - and surrounded by people who care. Tend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Job Details Washington, D.C. - Washington, D.C., MD Full Time High School $22.50 - $23.00 Hourly Negligible DayDescription JOB TITLE: PHYSICAL THERAPY FRONT OFFICE COORDINATOR/TECHNICIAN **4 Day Work Week, Free Parking** **COVID Vaccination Required** GENERAL SUMMARY OF DUTIES: Performs administrative duties and office maintenance tasks including scheduling appointments, verifying insurance information, verifying active insurance, obtaining pre-authorizations, co-payments, co-insurances and deductible amounts, mailing, and data entry. Prepares patients and equipment for treatment as directed by the physical therapists/physical therapist assistants and in accordance with department standards and the State of Maryland Board of Physical Therapy Examiners or the DC Board of Physical Therapy. SUPERVISION RECEIVED: Reports directly to the Director of Rehabilitation SUPERVISION EXERCISED: None TYPICAL PHYSICAL DEMANDS: Work may require sitting for long periods of time. There is occasional stooping, bending and stretching for files and supplies and occasional lifting of files or paper weighing up to 50 pounds. Requires eye-hand coordination and manual dexterity to operate a computer keyboard, telephone, copier, fax machine, calculator and postage meter. Vision must be within normal limits and hearing must be in the normal range for telephone work. Must be able to problem solve. Must be able to perform multiple tasks at one time as well as handle interruptions. Computer work comprises part of the day. Must be able to function well in a fast-paced and busy environment. Appropriate dress for office setting is required. TYPICAL WORKING CONDITIONS: Work is performed in the business / reception area of clinical office space, and the patient volume and office pace can be varied. Frequent interaction with patients, their families or caregivers, insurance companies, physicians, and vendors is typical. Exposure to diseases and other conditions common in a clinic environment. EXAMPLES OF DUTIES: (this list may not include all of the duties assigned) Answers telephone, screens calls, records messages and provides information in a timely fashion. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, prints fee tickets as needed, verifies and updates necessary information in the medical record as well as collecting the appropriate co-pay, deductible or balance, completes transaction log. Assists or directs patients with ambulatory difficulties to an appropriate staff member. EXAMPLES OF DUTIES: Continued Maintains the appointment schedule and follows office scheduling policies. Maintains the referral and wait lists. Follows-up on no-show patient appointments. Assesses clinic needs and orders supplies and equipment. Sends out new patient packets to newly scheduled patients or directs them to company website to print. Enters new patient demographics and medical history in the computer system. Duplicates forms that are used in the reception and clinical areas. Screens visitors and responds to routine requests for information. Maintains work and reception area in a neat and orderly manner. Attends meetings as required and participates in committees as requested. Washing, drying and folding laundry, such as towels and pillow cases. Performs related work as required. Provides new patient with new patient forms package including registration demographic, welcome letter, financial policy, pain questionnaire, internet form, Medicare letter (if necessary), authorization to leave messages form, and HIPAA forms. Keeps a total of all the fee tickets for the day on a daily log. Delivers or sends deposit to the business office at the end of the day. Follows-up on “no-shows” and cancellations and re-schedules appointments. Straightens and maintains waiting room area (i.e: magazines, information sheets). Checks incoming mail; stamps and sends outgoing mail. Completes inquiries and demands secondary claims. Delivers copied initial evaluations and discharge evaluations to doctors as needed. Works with other support staff (rehabilitation aides) to ensure that all administrative tasks are completed within a timely fashion. Scans information into patient's electronic chart within 48 hours Maintains HIPAA guidelines, including patient confidentiality, minimum necessary disclosure, and all Federal and insurance policies and guidelines. Bring patients back after check-in for therapy. Assist patients with their therapeutic exercises. Break down and clean workstation. Supervise patients and manage patient flow throughout the clinic. Creates productivity number grids to hand to therapists on each Monday 33.Other Duties as Assigned : The assignment of duties to employees is not limited to the content of this job description. Other tasks and assignments may be related to the work usually assigned to the employee, but in some circumstances may be completely unrelated. WEEKLY DUTIES Order supplies Clean and disinfect the entire clinic and all equipment. MONTHLY DUTIES Clean the hydrocollator. Other duties/projects as assigned by the Director/Assistant Director of Rehabilitation Purge old/discharge charts and return them to the individual therapists' inboxes EXAMPLES OF DUTIES: Continued YEARLY DUTIES 1. Perform internal audits of policies and practices as directed by the Director of Rehabilitation, or the Executive Director of Rehabilitation PERFORMANCE REQUIREMENTS: Knowledge, Skills and Abilities Clear written and oral communication skills. Ability to examine documents for accuracy and completeness. Ability to work effectively with patients and co-workers. Basic computer knowledge and skills. Knowledge of patient insurance verification procedures. Knowledge of the State of Maryland PT Aide regulations (Title 10.38.04) defining the role of the PT Aide and the Guidelines Summary for PT Aides (DC regulations when appropriate - Title 17.67.12). Knowledge of basic medical terminology Knowledge of medical equipment and instruments Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in establishing and maintaining effective working relationships with patients, other staff and the public. COMPLIANCE: Follows compliance requirements mandated by HFCA, Medicare and all other ARA contracted carriers. This should include a working knowledge of how others are accountable within the practice as well. Knowledge of financial and coding practices necessary to ensure the accurate submission of charges for services rendered in accordance with all federal, state and local regulations. Knowledge of all applicable regulations regarding collection activities. Follows guidelines for maintaining patient confidentiality. Demonstrates a strong commitment to honest and responsible corporate conduct. Identifies, reports and/or prevents any fraudulent or unethical behavior. Initiates notification to management if inappropriate behavior is observed within the organization. HIPAA-Minimum Necessary Access to PHI The responsibilities associated with this position allow access to the computer “role” of Clinical Receptionist only. We are committed to enforcing minimum necessary access to our patients' PHI by limiting the uses and disclosures of this information within our practice. In order for this HIPAA-Minimum Necessary Access to PHI - Continued employee to carry out his/her job (carry out TPO) in a manner that best serves our patients, the employee needs access to aforementioned computer “role”. Role descriptions are explicitly defined in our HIPAA manual. Access to computer information is password protected. Upon termination of an employee, his/her password will be deleted from the system. EDUCATION High School Diploma or GED. EXPERIENCE Experience is preferred, but on the job training available. DISCLAIMER: The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend) - (250001SW) Description The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed. Qualifications Minimum EducationHigh School Diploma or GED (Required) A. A. Post High School certification or AA degree (Preferred) Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds. Ability to translate written instructions and numeric formula into special diet products and / or infant formula. Ability to comprehend verbal and written instructions with minimal explanation. Ability to perform basic information technology data entry and print functions. Ability to independently solve problem and communicate solution or action to team members. Able to perform duties independently with minimal supervision Functional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. ProfessionalismAdhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: DietaryOrganization: Patient ServicesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Every other weekend variable shifts Job Posting: Nov 19, 2025, 8:59:05 PMFull-Time Salary Range: 39062. 4 - 76502. 4

N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at ********************** Quality Expectations Practices reflect N Street Village's vision, mission and values. Interactions are timely, responsive, and courteous. Actively engages in problem solving. Seeks resolution of conflicts shows respect and sensitivity for each person's individuality and preferences and the cultural/ethnic diversity of the people we serve. Promotes and/or protects each person's rights, privacy, and confidentiality. Works collaboratively with others to accomplish goals/tasks. Provides support to staff and the people receiving services and in accomplishing personal goals. Demonstrates a commitment to high goals. Pursues activities to enhance personal and professional growth for self and others, demonstrating a commitment to learning and improvement. Meets productivity standards. Is organized, efficient and effective. Is responsive, flexible, and dependable. Offers and accepts constructive feedback; encourages and supports others. Position Summary The front desk receptionist performs reception responsibilities and provides administrative support. The receptionist requires the use of independent judgement in problem solving, knowing and understanding internal organizational policies and procedures, and the general workflow in carrying out a variety of difficult to complex office supportive duties. Specific Job Duties/Responsibilities Enhance the client environment by creating a hospitable and customer oriented organization. Respond to requests for information from clients, providers, vendors, and other members of the community. Prepare information packets for visitors and tours. Provide office administrative and clerical support that includes telephone coverage, checking voicemail messages, scheduling of administrative meeting rooms, and managing multiple meeting room calendars. Orders office supplies for all N Street Village locations. Maintain reception area and restock supply rooms, conference rooms, admin suite kitchen. Adheres to N Street Village COVID-19 protocols and screening platforms visitors. Assist as needed on special projects. Receive and distribute mail.

About Us The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable. Role Overview We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient Care Coordinator (non-exempt). As an integral part of the Care Coordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinic's Managers of Care Coordination. The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing. The Bilingual Patient Care Coordinator is responsible for the following duties: Answering the clinic phones and providing non-judgmental support and accurate information to all callers Explaining our services to callers over the phone and answering questions Scheduling patient appointments in our electronic medical record system Inputting lab work orders with LabCorp Taking deposits with online payment platforms Checking and responding to voicemail daily Checking and responding to online appointment requests Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller Providing referrals to other clinics Providing referrals to funding and practical support organizations as needed Coordinating with referring providers to ensure we have all necessary labs and records for referred patients Other duties as assigned Qualifications Required: Bilingual fluency in Spanish Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy Resides in DC, Maryland, or Virginia Ability to commute to all-staff meetings/trainings Excellent phone customer service skills Prior experience in healthcare Highly detail-oriented, able to work on multiple tasks in an organized fashion Ability to communicate clearly and collaborate with team members Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.) Vaccinated for Covid-19, subject to accommodation Preferred: Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) Medical assistant experience or experience working in medical settings Prior experience collaborating with abortion funds and/or practical support organizations Previous experience in abortion care or reproductive health (strongly preferred) Knowledge of the political landscape involving abortion care Experience in counseling, social work, and/or mental health/substance abuse programs Work Environment: Hybrid-remote Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset Fast-paced, multicultural, collaborative work environment Benefits: Medical Insurance Dental Insurance 401k with a company contribution starting after 6 months Periodic bonuses Paid time off and 10 paid holidays. DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing. DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.

INTRODUCTION Under the supervision of the Director of Behavioral Health, the Behavioral Health Coordinator is responsible for assuring patients with chronic and or acute behavioral health needs are connected with appropriate health care and social services upon returning to the community. This position is co-located within DC Department of Corrections, as well as in one or more of Unity's Health Care Clinics within the Community. MAJOR DUTIES/ESSENTIAL FUNCTIONS Liaises with the Psychiatric, Mental Health and OTP/SUD teams within DC Corrections to identify patients with chronic or acute behavioral health needs requiring intensive discharge planning services. Conducts a discharge planning interview with each patient prior to release based on the patient release list generated daily. Liaises with Unity Health Care clinics to admit patients for services including medical-psychiatric-social services following release from DC Corrections. Conducts a needs interview of each patient referred and establishes a brief action plan. Assists and applies for Identification cards, health insurance, ADAP (when appropriate), and other emergency assistance programs for the patient at the time of release. In collaboration with the DBH liaisons at DOC, links patients in need of Psychiatric services with one of the Core Services Agencies operating under DC Department of Behavioral Health. Links patients in need of Substance Abuse Services with a Unity MAT clinic or other Provider within the DBH provider network. Maintains electronic copy of services when provided. Tracks and maintains statistical data on the population served as required. Participates in monthly team meetings and supervision as required. Liaises with DBH liaisons co-located within the Department of Corrections (CDF and CTF) as well as staff at the READY Center, and interagency resource center hosted by DOC. Performs full range of MHC duties at DOC approximately 20% of the time, including covering intakes, assessing suicide risk, conducting safe cell follow-ups, and responding to sick call requests. QUALIFICATIONS Minimum of 3-5 years of prior experience in Case Management. Minimum of 3-5 years staff in a mental health, shelter, or supportive housing work environment Minimum of 3-5 years of work experience within the DBH provider network (i.e., either at DBH itself in the forensic or crisis services division, at a DBH-certified Core Services Agency, or at one of the contract MH Crisis Residential Programs operated for DBH), work environment KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Extensive knowledge of the District of Columbia's public behavioral health system General knowledge of interviewing skills and needs assessment. General knowledge of data keeping & tracking. Proficient computer skills. Expert knowledge of Cultural Competency practices. SUPERVISORY CONTROLS This position reports to Director of Behavioral Health within the DC Corrections Health Care Delivery System. GUIDELINES The BH Coordinator abides by all rules and regulations set forth by applicable licensing and regulatory bodies; and the UHC policies and procedures. PERSONAL CONTACTS The position of BH Coordinator requires contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual. PHYSICAL DEMANDS Some walking, standing, bending, and carrying of light items such as books and paper is required. WORK ENVIRONMENT The Behavioral Health Coordinator works involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training room, and other UHC Health Care and DOC Sites. The work area is adequately lit, heated, and ventilated. Must be physically able to sit, stand, and walk for long periods of time. Must be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage. May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business and decisions, be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. OTHER SIGNIFICANT FACTS Although the position is assigned to a specific shift, this position may be assigned alternate shifts to address the needs of Unity Health Care. RISKS The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care and DOC Sites. The work area is adequately lit, heated, and ventilated. The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a MMR, PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.Participates in meetings and on committees as needed or assigned.Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.33 - USD $31.61 /Hr. General Summary of Position Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.33 - USD $31.61 /Hr.