Patient care coordinator jobs in Fishers, IN

Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education : High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday-Friday, 9:00am - 5:30pm with one Saturday shift per month. **This position has the potential to work from home once fully trained/metrics have been met -- typically within 6-12 months** ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Job Description Growing office in Carmel, Indiana is seeking a full time reception/ patient care coordinator to join team. Office uses Dentrix. Practice is patient centered, and is seeking someone who can build relationships with patients. Skills: Claims/Appeals Cross-trained (Front/Back Office) Management Experience Dentrix Benefits: Medical Dental 401k PTO Bonuses Compensation: $20-$27/hour

Supportive Community Innovations Supportive For our clients, families, coworkers, and partnering organizations Community Inclusive, team-oriented, naturalistic, interdependent, organic, non-toxic, immersive Innovations Progressive, holistic, evidence-based, outcome-driven Position: Care-Coordinator Direct report: Area Care Coordinator Manager Wage: $25-$27/hour Supportive Community Innovations offers a wide range of services, including ABA therapy, Behavior Support Services, Recreational Therapy, and more, for individuals with Autism, developmental differences and general behavioral and mental health concerns. Our focus is on ever-improving outcomes for those we serve, and we aim to advance the field. Established in August 2016, we've seen substantial growth and are dedicated to supporting individuals and families. Our progressive team offers diverse opportunities and has decades of combined experience. We're seeking individuals who share our commitment to making a difference and want to contribute to our mission of advancing services in our communities. We set no limits on the potential of those we serve, each other, or our organization and can provide wide-ranging opportunities for anyone who joins our team. Care Coordinators play a vital mid-level role in supporting the delivery of specialized, evidence-based therapy for children with autism. They serve as the primary point of contact for a caseload of 10-15 service recipients, their families, and the clinical team. Working under the supervision of the Care Coordination Manager, Care Coordinators are responsible for scheduling and facilitating ongoing collaboration among multiple stakeholders. They work closely with Board Certified Behavior Analysts (BCBAs) to coordinate services for shared clients and families. This position offers competitive compensation, comprehensive benefits, and meaningful opportunities for professional growth and development. Minimum Requirements: High School Diploma (enrolled in an undergraduate program preferred). Valid driver's license and current auto insurance/registration. Reliable transportation Ability to pass extensive background checks and drug screenings. Day and evening availability (weekends may be required). Experience working with behavioral interventions (experience as an RBT preferred) Preferred Qualifications: Soft Skills: Strong self-awareness, empathy, integrity, and humility. Efficient time management skills. Professional communication skills. Ability to receive and implement feedback accurately and efficiently. Technical Competency: Experience as an RBT strongly preferred Technical writing skills. Experience or strong interest in working with special needs children and families. Experience or strong interest in managing challenging behaviors. Initiative and Problem-Solving: History of taking initiative. Solutions-oriented approach to challenging situations. Ability to brainstorm and contribute to systems and process improvement. Teamwork and Collaboration: Compassionate towards others, no exceptions. Ability to work collaboratively with technicians, clinical and administrative support professionals, individuals, and families. Reliable attendance and punctuality. Bonus Qualifications: Undergraduate degree in a related field is preferred. High level of enthusiasm and energy. Position Responsibilities: Serve as the primary point of contact for service recipients, families, and clinical teams, working closely under BCBA supervision. Collaborate with BCBAs, direct care team members, and other stakeholders in developing and maintaining therapy schedules across multiple environments. Provide high-quality direct service to individuals who display challenging behavior on a limited basis. Take ownership of urgent needs during off-hours as required. Engage in ongoing collaboration and support across all stakeholders, including community agencies like schools and social services. Benefits: Full-time eligibility at 30 hrs/wk Sign-on Bonus for credentialed RBT's Mileage Reimbursement (travel to client homes and in the community required) Comprehensive health/dental/vision, life, and disability (short/long-term) available Employee recognition and reward system with tangible perks 401K/Roth IRA Profit sharing opportunities for full-time and part-time employees Focus on work-life balance ***This job description is not a complete list of all job responsibilities, skills, efforts, or working conditions. The details of this position may change at any time, with or without prior notice.***

Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes. Job Summary The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership. Job Responsibilities (include but are not limited to): Patient Advocacy & Care Coordination Serve as a patient advocate, helping patients navigate the healthcare system Provide patient education using evidence-based practice and JPCHC-approved resources Support patient self-care management of disease and behavior modification interventions Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit Manage care transitions for high-risk patients, ensuring timely follow-up appointments Perform phone triage, medication refills, and prior authorizations within scope of licensure Document all patient interactions accurately and consistently in the EMR Quality Improvement & Clinical Support Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results Perform proactive outreach to patients due for preventive screenings Support pre-visit planning with providers and staff Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives Preceptorship & Mentorship Serve as a nurse preceptor for newly hired clinical staff or nursing students Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) required Graduation from an accredited nursing program required Basic Life Support (BLS) certification through AHA required Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred 2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred 1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred Strong critical thinking, decision-making, and problem-solving skills Ability to assess patients without face-to-face interaction Excellent communication and organizational skills Knowledge of Indiana Nurse Practice Act What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.

This position is responsible for supporting all aspects of the Indy CARES program and fulfilling the program's mission to empower Indianapolis pet owners to responsibly care for their companion animals by connecting individuals with community resources, education, and support. Incumbent in this position will work collaboratively with all areas within ACS as well as community partners to coordinate entry of animals into the shelter and provide pet owners with services needed to prevent animals from entering the shelter unnecessarily. This position will work directly with the public to coordinate intake of animals and/or provide options for shelter diversion. Shift hours are 10:30AM - 7:00 PM on either Tuesday-Saturday or Sunday-Thursday. Agency Summary The purpose and mission of Animal Care Services is advocating animal welfare, adoption, and rescue. The agency does this by protecting and promoting the health, safety, and welfare of pets and livestock in Marion County. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County. Equal Employment Opportunity The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve. Position Responsibilities Provide support to the Indy CARES Coordinator in all aspects of the program Coordinate the entry of animals to the ACS shelter through effective and timely communication and effectively identifying cases with which the Indy CARES program can assist. Triage customer needs and approve or deny requests based on available resources. Communicate effectively and empathetically with pet owners and partners to schedule appointments, procedures, and transportation and to provide support for affected owners Assist in the planning and implementation of on- and off-site events including, but not limited to, microchip and vaccine clinics. Network and build relationships within the community to expand the reach of the Indy CARES program Assist Indy CARES Coordinator in identifying areas for improvement and help implement necessary changes Represent ACS to outside agencies and organizations ranging from local veterinary clinics, rescue groups, and animal outreach groups Ensure that the needs of the program are met and requests for assistance are addressed appropriately and in a timely manner Maintain databases utilizing Microsoft Office products and other designated systems This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. Qualifications High School Diploma or equivalent. Must be compassionate in all areas of the animal welfare. Must have an ability to remain calm and effective during a crisis event in an emotionally charged environment. Must be comfortable being around and interacting with animals of all sizes and breeds. Must have great communications skills both orally and written and be able to adapt to different tones and messaging to meet the needs of different audiences in different settings. Must have excellent people skills and work well as part of a team. Must have the ability to learn multiple computer programs. Preferred Job Requirements and Qualifications Bilingual in Spanish. Ability to identify common animal health conditions, animal behavioral issues, and triage emergencies accordingly.

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patient care staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health care in a place that values faith is a special kind of calling. That person is our patient care coordinator. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Professional Development Opportunities * Faith-based, Mission-focused Organization * A 16-bed unit provides Care to Critical Care Heart Patients * Patient ratios are 1:2 * A didactic learning experience in a fast-paced environment * Works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit. * Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores. * Oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit QUALIFICATIONS * A team-oriented RN willing to be flexible and dynamic in meeting patient care needs * Associate Degree from an accredited program is required, obtain BSN within 3 years of promotion to position * Licensed as a Registered Nurse (RN) with a valid license to practice in the state or as listed in the Nurse Licensure Compact (NLC) * 3 years of experience * 1 year in area of practice or related specialty TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Compensation: $15 - $18/hr + bonus opportunity PTO Offered Some weekends required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR QcUTYiUcZ8

Avon, Indiana Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us, and be the welcoming face of our practice! Why Work with Us? A culture that values collaboration and growth A chance to make a genuine impact on patient experiences Opportunities to be involved in local marketing and community outreach What You'll Do: Greet patients warmly, assist with appointments, and support the Hearing Care Professional Manage schedules, ensure follow-up calls, and track patient appointments Assist in developing new patient referrals and community partnerships Maintain organized, accurate clinic documentation for compliance Handle payment processing, verify eligibility, and keep a welcoming office environment Who You Are: Customer-Focused: You excel at creating memorable patient experiences Team-Oriented: You bring an enthusiastic and positive approach Self-Motivated: You're organized, proactive, and a quick problem-solver Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required Tech-Savvy: Comfortable with MS Office We're an Equal Opportunity Employer and welcome all applicants.

Job Description Avon, Indiana Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us, and be the welcoming face of our practice! Why Work with Us? A culture that values collaboration and growth A chance to make a genuine impact on patient experiences Opportunities to be involved in local marketing and community outreach What You'll Do: Greet patients warmly, assist with appointments, and support the Hearing Care Professional Manage schedules, ensure follow-up calls, and track patient appointments Assist in developing new patient referrals and community partnerships Maintain organized, accurate clinic documentation for compliance Handle payment processing, verify eligibility, and keep a welcoming office environment Who You Are: Customer-Focused: You excel at creating memorable patient experiences Team-Oriented: You bring an enthusiastic and positive approach Self-Motivated: You're organized, proactive, and a quick problem-solver Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required Tech-Savvy: Comfortable with MS Office We're an Equal Opportunity Employer and welcome all applicants.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

TempToFT Join a team of dedicated healthcare workers on their journey to provide relief, support, research, and treatment to patients in need of specialized care in northern Indianapolis. This role is the first point of contact for patients and is instrumental in providing a comforting experience and keeping appointments organized. A Patient Service Rep needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment. Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage. Daily functions include: Greeting and directing patients to examination rooms Scheduling patient appointments and making reminder calls Informing patients about delays and wait times Responsibilities Update and verify patient information at every visit Assist patients with filling out patient history forms, consent forms and payment contract forms Receive and process cash and credit card payments for medical services rendered Review patient accounts, identify delinquent accounts and collect overdue payments Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member Requirements and skills Proven work experience as a Patient Service Representative or similar role Knowledge of medical terms and practices Professional manner and appearance Strong interpersonal and communication skills Meticulous attention to detail Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) High school diploma or equivalent preferred Valid driver's license and reliable transportation If you meet these requirements, apply or call 317-887-0747 today! Interviews will begin immediately! JOB TYPE: Full Time SHIFT: 1st PAY: $19/HR All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Patient Care Specialist I- Residential Full-time (Nights/Weekends) **Shift Differential Available** Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specialist- I of Residential Services (PCS-I RES), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Assist with store run facilitation for patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing facility and room inspections, practicing universal precautions, and reporting or addressing facility concerns. Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. ** Now Hiring Patient Access Specialists -Nights for Aspire's NEW Rely Center in Noblesville, IN ** ** This vacancy is for nights 8pm -8am ** Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Specialist - Rely is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes. The Rely Center is "A Safe Place for Help" which includes a Psychiatric Urgent Care for all ages and an adult 23 hour stabilization unit. The Rely Center team is for individuals who have a passion for and are comfortable working in fast-paced environments, assisting individuals in mental health and/or substance use crises, and collaborating with a multidisciplinary team. Obtains complete and accurate patient information for documentation in electronic health record systems Obtain confirmation of insurance coverage for service through electronic verification systems and websites Refer uninsured individuals for further review and application for financial programs and assistance Collects and scans/uploads the patient's insurance cards and any financial forms into EHR to ensure proper billing Maintain accurate Electronic Health Records; enter confidential patient information into the system, including demographics, insurance information, charity assessments, etc. Collaborate with providers/prescribers and Practice Managers to optimize efficiency in scheduling Provide basic patient education for scheduling, check-in /out processes, and guidelines Interact with staff and clients in a positive, helpful and professional manner via phone, email, video, or in person to effectively handle difficult situations with appropriate tact, respect and resourcefulness Education/Experience High School Diploma or Equivalent required Minimum one (1) year experience in healthcare required Must have intermediate computer skills with Google Suite Previous insurance billing experience highly preferred Electronic Health Record (EHR) experience preferred Knowledge of basic medical terminology preferred Ability to be flexible and work assigned shift for 24/7 coverage Must be able to work evenings, nights, weekends, and holidays Benefits Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees: Group Medical (PPO and HSA Plans) Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics Health Savings Account Group Dental and Vision Plans Prescription coverage, including low copays on all covered medications through select pharmacy locations Employee Wellness Program Group Life, AD&D Insurance Long Term Disability Short Term Disability Paid-Time Off (PTO) Paid Holidays Paid Bereavement Retirement Plan with generous employer match - Up to 6% match Employee Referral Bonus Program Your Money Line Financial Wellness Program *Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees. Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and required to be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer. Not ready to apply? Connect with us for general consideration.

The Recruiter/Scheduler is a vital part of the agency's operations team, responsible for ensuring that clients receive consistent, high-quality care through effective recruitment, onboarding, and scheduling of qualified caregivers. This role combines human resources, staffing coordination, and client service to maintain full coverage for all active cases while supporting the agency's mission of compassionate, reliable, and professional home health care. The Recruiter/Scheduler will be responsible for building and maintaining a reliable pool of caregivers by identifying, attracting, and retaining top talent. They will handle all aspects of the hiring process - from job postings and interviews to credential verification and orientation. Once hired, caregivers will be scheduled appropriately to match client needs, ensuring both compliance and continuity of care. This position requires exceptional organizational skills, attention to detail, and strong interpersonal communication. The ideal candidate thrives in a fast-paced environment, demonstrates sound judgment, and maintains professionalism when managing competing priorities or last-minute staffing challenges. Key Responsibilities: Recruitment & Onboarding Develop and implement creative recruiting strategies to attract qualified caregivers (HHAs, PCAs, CNAs, LPNs, RNs, etc.). Post job openings on various online platforms, job boards, and community networks. Conduct phone screenings, in-person or virtual interviews, and reference checks. Verify licenses, certifications, work eligibility, and background screenings. Coordinate and facilitate new hire orientation and training sessions. Maintain an active pipeline of candidates to ensure staffing coverage for new and ongoing cases. Scheduling & Coordination Match caregivers to client cases based on skill set, availability, and client preferences. Manage and update staff schedules daily, ensuring adequate coverage for all shifts. Communicate schedule changes promptly to caregivers, clients, and supervisors. Handle call-outs, emergencies, and last-minute scheduling adjustments in a timely manner. Maintain accurate and up-to-date scheduling records within the agency's scheduling software. Employee & Client Relations Build and maintain positive relationships with caregivers to promote retention and engagement. Address staff concerns, attendance issues, and performance matters professionally and promptly. Work collaboratively with the clinical and administrative team to ensure quality and continuity of care. Communicate with clients and families as needed regarding caregiver schedules, replacements, or service updates. Administrative & Compliance Ensure all caregiver files and credentials remain current and compliant with state, federal, and agency requirements. Track and follow up on expiring credentials such as TB tests, CPR certifications, and physicals. Generate and maintain reports related to staffing, recruitment metrics, and compliance. Support other HR or operational functions as assigned by management. Qualifications: High school diploma or GED required; Associate or Bachelor's degree in Human Resources, Healthcare Administration, or related field preferred. Minimum 1-2 years of experience in recruitment, scheduling, or staffing - preferably in a home health or healthcare setting. Knowledge of home care compliance standards, caregiver credentialing, and healthcare scheduling software preferred. Excellent verbal and written communication skills. Strong organizational, problem-solving, and multitasking abilities. Ability to remain calm and professional under pressure and during urgent staffing needs. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms (e.g., Alora, ClearCare, HHAeXchange, etc.). Core Competencies: Attention to Detail: Ensures accuracy in all scheduling and documentation. Team Collaboration: Works effectively with office staff, caregivers, and clients to achieve shared goals. Adaptability: Handles changes and emergencies with professionalism and efficiency. Customer Service Orientation: Demonstrates empathy, patience, and responsiveness to client and employee needs. Time Management: Prioritizes multiple demands and meets deadlines consistently. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Description Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Job Description The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Essential Job Function: Schedule, authorize and send pertinent medical records/orders for appointments Maintain a positive and friendly attitude and deliver excellent customer service to patients Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness Be receptive to training and coaching on best practices Maintain an organized working space Coordinate with other team members and doctors as needed for scheduling issues or questions Other duties as required as they relate to the position Knowledge, Skills and Abilities: Understanding of best practices in the industry as it relates to schedule coordination and patient intake Excellent customer service experience Have excellent written and oral communication skills Compassion and high level of service for our patients, parents, and staff Integrity, always doing the right thing Dependable, reliable to be at work when scheduled Attention to detail Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Professional manner and appearance at all times Computer skills: Microsoft office and Web Browser Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience High-School Diploma Required 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.