Patient care coordinator jobs in Flint, MI - 278 jobs
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Regional Patient Financial Advocate
Firstsource 4.0
Patient care coordinator job in Royal Oak, MI
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: SUNDAY-WEDNESDAY 9:00AM-7:30PM
**The Regional Patient Advocatewill travelwithin an assigned region to provide additional coverage as needed, and to cover for Representatives who are ill, on vacation, on leave or out of the office for any reason. Must have valid driver's license**
Due to the nature of this position and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Provide information and reports to our client contact(s) to keep them up to date on our progress.
Possibly be assigned a small workload of accounts to resolve.
Cover at facilities within an assigned region when the onsite representatives are out of the office.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identify specific patient needs and assist them with an application for the appropriate agency for assistance.
Introduce the patients to Firstsource services and inform them that we will be contacting them on a regular basis about their progress.
Lay the groundwork for the Patient Advocate Specialist to develop a positive relationship with the patient.
Legibly record all patient information on the designated in-house screening sheet, and log account screening detail in Onsite Reporting Tool.
Document the results of the screening in the hospital computer system.
Inform the designated hospital employee(s) of the availability of assistance for each patient in a timely manner.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Assist with other projects as assigned by management.
Educational/Vocational/Previous Experience Recommendations:
High school diploma or GED is required
1 - 3 years' experience with medical billing, medical coding, eligibility (government or hospital) or other pertinent medical experience is preferred
Must have reliable transportation to travel to multiple local facilities as needed
Basic personal computer skills are required
Ability to effectively work and communicate with coworkers, patients, outside agencies and hospital employees
Ability to present oneself in a professional and courteous manner at all times
Ability to stay on task with little or no supervision
Demonstrate initiative and creativity in fulfilling job responsibilities
Possess excellent organization skills
Ability to prioritize multiple tasks in a busy work environment
Reliability of task completion and follow-up
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Travel to and from multiple facilities
Working on holidays or odd hours may be required at times
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Firstsource Solutions USA, LLC.
$30k-36k yearly est. 5d ago
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Private Practice 4.2
Patient care coordinator job in Saginaw, MI
Private Practice
Full Time Position - Mon - Fri 8 am - 5 pm
Must Have 6 Years Experience
Great Doctor and Staff!
401K, HSA
Sorry NO New Grads!
Please Apply By CV or Resume
$27k-32k yearly est. 9d ago
Patient Care Coordinator
Aeg Vision, LLC 4.6
Patient care coordinator job in Okemos, MI
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$43k-55k yearly est. 3d ago
Integrated Care Coordinator
Cornerstone Care 3.8
Patient care coordinator job in Mount Morris, MI
Work for an employer who loves you back! Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking n Integrated CareCoordinator to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking an Integrated CareCoordinator for our Mt. Morris location. OSITION QUALIFICATIONS: Bachelors degree in Psychology or Social Work; Behavioral Health and/or Medical Clinical Experience. KNOWLEDGE/EXPERIENCE/SKILLS: Must possess knowledge or experience in behavioral health as well as basic medical knowledge. Previous outpatient clinic work experience preferred but not required. DUTIES AND RESPONSIBILITIES: A. PatientCare Assists in the detection of at risk patients who could potentially require further Mental Health and Substance Abuse screening during daily primary care team huddles Performs advanced screening of primary care/ psychiatry / counseling patients for various Mental Health and Substance Abuse Disorders Provides a range of services including screening for social determinants of health, substance abuse, connecting patients with a need to the appropriate services for them, assessing barriers to completing treatment plans; And/or common conditions, assessments and interventions related to chronic disease management. Performs brief behavioral and cognitive interventions and conducts motivational interviewing to develop behavioral strategies aimed at symptom reduction Provides psychoeducation and/or medical education materials for patients and their support systems Triages patients with severe or high-risk behavioral health or substance abuse issues and refers such patients to mental health and substance abuse specialists as appropriate Facilitates and oversees referrals to outpatient and inpatient treatment programs and supports a smooth transition into treatment Performs brief, limited follow-up visits for selected patients and contacts patients post hospitalization when appropriate Assists in preventing relapse or morbidity in conditions that tend to recur over time Assists patients with medication adherence and disease self-management techniques as needed Provides consultation to Primary Care or Behavioral Health Providers both onsite and by phone to enhance understanding of the patient and provide decision support for treatment planning and symptom monitoring Maintains a visible presence in the Community Health Center and participates in clinical staff meetings and Quality Improvement activities as required B. Training: Educates Primary Care Team in recognizing and treating Mental Health and Substance Abuse disorders using basic principles of brief behavioral and cognitive interventions Assists in training the Medical Assistants and Primary Care Providers to feel more comfortable handling crisis situations and possible suicidality Assists in training the Psychiatry and/or Medical Assistants on making referrals for treatment when the Clinical Specialist is not available. Assists in training the Psychiatry and/or Medical Assistants and Primary Care Providers in Mental Health laws and regulations C. Administrative Reports quality improvement measures required for Grants, UDS and Meaningful Use Aids in capturing program evaluation and fidelity measures Participates in the Quality Management Program and Policies and Procedures of the Psychiatry and Counseling Department, maintains performance improvement standards, policies, and procedures that ensure safe and therapeutically effective and preventative mental health care and continuity of that care for patients and their families.
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
$34k-42k yearly est. 50d ago
Patient Care Coordinator-Troy & Greenville, NY
Sonova International
Patient care coordinator job in Troy, MI
Empire Hearing & Audiology, part of AudioNova
763 Hoosick Road Troy, NY 12180
11573 NY-32 Suite 4A Greenville, NY 12083
Current pay: $20.00-23.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
Troy, NY: Monday, Tuesday, Thursday & Friday
Greenville, NY: Wednesday
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$20-23 hourly 60d+ ago
Patient Care Coordinator-Troy & Greenville, NY
Sonova
Patient care coordinator job in Troy, MI
Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $20.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm
Troy, NY: Monday, Tuesday, Thursday & Friday
Greenville, NY: Wednesday
What We Offer:
* Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$20-23 hourly 17d ago
Patient Registration Rep
Apidel Technologies 4.1
Patient care coordinator job in Grand Blanc, MI
Job Description
Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
Advocates on the caller/customer behalf to ensure their needs are met.
Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills:
Required Skills & Experience:
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
Must be willing to be on your feet for long periods and able to instruct others.
Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills & Experience:
EPIC training/experience.
Insurance payor systems experience.
ICD-10 medical terminology experience.
Education:
Required Education:
High School Diploma.
Preferred Education:
N/A
Required Certification & Licensure:
N/A
Preferred Certification & Licensure:
N/A
$29k-34k yearly est. 4d ago
Patient Care Coordinator
Xendella
Patient care coordinator job in Saginaw, MI
Who We Are:
NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at ****************
Job Details
Position: PatientCareCoordinator
Location: Saginaw, MI
Hours: Full Time
Hourly Pay Rate: Starting at $17/hr
Pay Frequency: Weekly - Direct Deposit
What We Offer You:
Generous Compensation & Benefits Package
Health, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Savings Plan
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Various Employee Perks and Rewards
Guest Experience Ambassador Job Summary:
The PatientCareCoordinator/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.
Essential Functions and Key Tasks:
Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
Engages with residents toobtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues.
Check residents diets, likes & dislikes to ensure that such requirements are satisfied.
Assist with set-up/breakdown of all scheduled meal periods.
Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
May wash pots, pans, dishes, utensils, or other cooking equipment.
May assist in supporting culinary staff at numerous stations as directed.
Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
May perform other duties and responsibilities as assigned.
Work Environment:
The Guest Experience Ambassador operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The team member is frequently exposed to heat, steam, fire and noise.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Required Education and Experience:
• High school diploma or equivalent
• Previous experience in food service
• Previous customer service experience
$17 hourly Auto-Apply 60d+ ago
Medical Receptionist/Patient Care Coordinator
ORS Medical Reception
Patient care coordinator job in Okemos, MI
It is the responsibility of the PatientCareCoordinator to WOW patients on their first visit and facilitate patientcare through the accurate and efficient collection of patient information and communication with referral sources and therapists. The PatientCareCoordinator creates a welcoming and caring environment that ensures patients will be compliant and view ORS as their physical therapy choice for life.
Specific duties include (but are not limited to):
Maintain a positive ORS team attitude!
Greet patients with a smile in a pleasant and welcoming manner, using names and making appropriate eye contact.
Answer phones in a timely and friendly manner, routing calls appropriately.
Act as liaison between Physical Therapists and physician offices.
Maintain the privacy of our patients and their treatment while at work and outside of work, following HIPAA guidelines. Ensure that patient information is not easily seen or heard by other patients and visitors.
Input patient demographic and insurance information into the system accurately and efficiently to facilitate treatment and billing.
Check in patients within Systems4PT.
Schedule functional tests in an accurate and timely manner.
Schedule out all prescribed patient visits at the initial evaluation whenever possible as well as upon the receipt of a prescription extension. Always verify that there is a valid prescription/plan of care and authorization (if needed) when scheduling patients. Understand whether a prescription, plan of care and/or authorization is needed.
Attempt to balance therapist schedules both individually and with regard to entire clinical staff to maximize efficient and organized treatment and maintain compliance.
Communicate with therapists and PAS (Patient Account Services) department to ensure there are no disruptions in patient treatment.
Explain verification of benefits forms to patients and direct patients with billing questions to the Patient Accounts Services (PAS) Department.
Maximize capture of visits by contacting and rescheduling patients who have missed appointments and keeping a waiting list. The goal is to maximize patient compliance and assist in positive treatment outcomes.
Collect all copays, coinsurances, and deductible monies from patients at each visit per the guidelines provided by the insurance verification specialists.
Accurately record all payments collected, balance to the DCS and prepare deposits on a daily basis.
Review work lists and communicate with referral sources regarding plans of care (POCs) and re-evaluations that have not been returned in order to facilitate continued care of patients. Communicate with therapists regarding needs for progress notes and discharges.
Collect and scan all documents necessary for patientcare such as referral, insurance card, drivers license, etc.
Other duties as assigned.
Requirements Essential Job Functions
Ability to listen and follow verbal direction.
Ability to communicate with patients, coworkers, and referral sources in both verbal and written form.
Ability to accurately and efficiently input patient information into computer system.
Ability to manage several tasks at the same time.
Physical Requirements
Sit up to 6 hours continuously.
Frequent (33-66% of the day) data entry.
Occasional (1-33% of the day) standing and walking.
Important Skills
Strong attention to detail
Advanced organizational skills
Strong written and verbal communication skills.
Ability to think practically and critically.
Ability to multi-task.
A passion for Orthopaedic Rehab Specialists and the patients we care for.
Ability to manage difficult or demanding patients efficiently.
$22k-38k yearly est. 6d ago
Wraparound Care Coordinator
Saginaw County Community Mental Health Authority
Patient care coordinator job in Saginaw, MI
SCCMHA JOB VACANCY ANNOUNCEMENT
CLASSIFICATION: Wraparound CareCoordinator
Pay Range: $62,726.33 - 77,200.86 annually
$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)
POSITION SUMMARY:
Under general supervision of Mental Health Supervisor (Wraparound Services). Provides wraparound services to consumers referred to the Saginaw County Community Mental Health Authority (SCCMHA) Wraparound program. Acts as the liaison between the Wraparound community team and the Wraparound family team. This position is responsible for the coordination of a strength, needs and cultural discoveries assessment of the child and family. Utilizing a family/person centered planning process the facilitator establishes a wraparound plan that appropriates community resources to benefit families. Is responsible for presenting the assessment and plan to the community team to approve the spending of resources. Ensures plan is implemented correctly and monitors plan for effectiveness and consumer/family satisfaction. Coordinates necessary services, assesses progress, and provides written documentation to support billing. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
1. Completes strength, needs and cultural discoveries assessment of the child and family to assure family voice/choice.
2. Engages with the family/consumer to plan, schedule, develop and implement a family centered wrap around plan to include action steps that define guidelines to meet objectives as defined by the child and family team.
3. Presents the assessment and wraparound plan to the community team for approval to utilize the community resources identified in the plan.
4. Assures that all consumers are offered the opportunity to have an independent facilitator facilitate their person centered planning meeting.
5. Ensures that the plan is implemented as defined by the child and family team and updates the strengths, needs and cultural discoveries at regular intervals.
6. Monitors level and quality of services provided to consumers as well as family/consumer satisfaction and documents that progress.
7. Participates in team meetings and functions as a full team member.
8. Links and coordinates services for consumers to assure ongoing quality of life, monitors the other professional services of the identified consumer and monitors family needs that impact the consumer.
9. Assists consumers in securing inter-agency resources, including individual therapy, respite, behavioral and psychiatric services. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third party coverage and public benefits. Provides information and referral for community resources.
10. Coordinates communication of consumer status with physician's offices, the crisis unit, nurses, therapists, psychiatrists, or other professionals.
11. Keeps family members, and other professionals informed of changes.
12. Trains, coaches and supports families/teams in understanding functional behavioral therapy as it relates to the wraparound intervention.
13. Assists consumers in securing resources, including individual therapy, respite services, psychiatric services, etc.
14. Participates in processes for authorization of internal and external services and supports.
15. Facilitates resolution of problems and other matters as they occur.
16. Meets expectations for billable units/hours of service as established by the organization.
17. Adheres to the mission, vision, core values and operating principles of SCCMHA at all times.
INCIDENTAL DUTIES AND RESPONSIBILITES:
1. Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.
2. Attends meetings, seminars, workshops, and community events related to the public mental health mission.
3. May occasionally transport consumers to and from agencies and community resources in personal automobile.
4. Reacts productively to change and handles other essential tasks as assigned.
(The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.)
REPORTING RELATIONSHIPS:
Reports to: Mental Health Supervisor (Wraparound Services)
Supervises: None
WORKING CONDITIONS/ENVIRONMENT/HOURS OF EMPLOYMENT:
Works in homes of consumers/families and provides services to assigned caseload as a member of a child and family team. Close contact with consumers/families that may be hostile, aggressive and potentially violent. Frequently drives automobile in all kind of weather conditions. The normal workday shall be eight (8) hours. The normal workweek shall consist of five (5) workdays, Monday through Friday, with staff having a high level of flexibility in order to work a variety of daily schedules with different starting and ending shift times in order to schedule home visits and have meetings until 8 pm. in the evening.
QUALIFICATIONS:
Education: Bachelor's degree in human services or related field and must be willing and complete the required Michigan Department Community Health (MDCH) wraparound training.
Experience: A minimum of one (1) year responsible professional post degree mental health experience, specifically with severely emotionally disturbed children. Experience interfacing with special education system and respite programs preferable.
Licenses and Certifications: Valid Michigan Driver's license with a good driving record.
Knowledge, Skills, and Abilities:
1. Knowledge of mental health resources, and/or developmental disability, counseling, psychology.
2. Knowledge of general child development.
3. Knowledge of wraparound principles and ability to facilitate a wraparound process.
4. Demonstrate working knowledge of functional behavioral assessment.
5. Ability to relate to all segments of the community, i.e. juvenile justice system, Department of Health Services (DHS) and educational system(s).
6. Analytical ability.
7. Ability to handle individuals who may be distributive or potentially violent.
8. Excellent communication skills.
9. Computer literate and able to use a word processing program and at least one other software in the agency.
Physical/Mental Requirements:
1. Hearing acuity to converse in person and on telephone.
2. Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices.
3. Ability to walk, stand or sit for extended periods of time.
4. Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
5. Ability to lift and carry files and supplies at least 20 pounds.
6. Strong interpersonal skills to interact with leadership, employees, consumers and the general public.
7. Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.
8. Ability to plan short and long range and to manage and schedule time.
9. Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.
(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)
$62.7k-77.2k yearly Auto-Apply 10d ago
Title and Registration Specialist I
Lithia & Driveway
Patient care coordinator job in Farmington Hills, MI
Dealership:L0642 North Central Finance Center
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Title and Registration Specialist I
Pfaff
Patient care coordinator job in Farmington Hills, MI
-
Suburban Toyota of Farmington Hills, Farmington Hills, MI 48335
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Patient Access Representative
Insight Hospital & Medical Center
Patient care coordinator job in Warren, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is PatientCare Second to None!
Job Summary:
Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patientcare second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Travel position
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and PolicyStat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patientcare and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
Insight is an equal opportunity employer and values workplace diversity!
$29k-37k yearly est. 2d ago
Senior Registrar Emergency Center
Corewell Health
Patient care coordinator job in Royal Oak, MI
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.
Essential Functions
Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services.
Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis.
Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times.
Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process.
May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team.
Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC.
May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients.
Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary.
Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
May assist with scheduling and review of initial time off requests for further management review.
Completes audits and task lists as assigned by the management team.
Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns.
Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate.
Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process.
Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.
Merged Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patients directly as necessary.
Participate with Joint Commission, or other regulatory reviews as needed.
Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process.
Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate.
Maintain or exceed the Corewell Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience customer service role or health care industry
Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).
Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak
Department Name
Patient Registration Royal Oak - Corporate
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
3:30 p.m. to 12:00 a.m.
Days Worked
Sunday to Saturday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$30k-40k yearly est. Auto-Apply 20d ago
IDD Care Coordinator
Easterseals MORC
Patient care coordinator job in Southfield, MI
Easterseals MORC is hiring for an IDD CareCoordinator to help make a difference and become part of something bigger than yourself!
that serves Oakland County.
We are looking for Game Changers
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Paid leave options available
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines
Possess a valid Michigan driver's license
Duties and Responsibilities:
Develop and monitor individual treatment and support plans, including accommodations for communication and choice.
Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding.
Provide counseling, education, and guidance for empowerment, social skills, and relationship building.
Train caregivers to meet needs and wishes
Assist in accessing community services and natural supports.
Help select health care providers and manage financial resources.
Maintain contact with significant family members for input and service satisfaction.
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
$40k-59k yearly est. 60d+ ago
Care Coordinator
Judson Center 3.8
Patient care coordinator job in Warren, MI
POSITION DESCRIPTION Certified Community Behavioral Health Clinic Job Title: CareCoordinator Reports To: Program Manger Status: Full Time FLSA Status: Non-Exempt Our Mission: As a CCHBC, Certified Behavioral Health Clinic, our mission is to provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential. General Acknowledgement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Summary: The Behavioral Health CareCoordinator plays a crucial role in facilitating comprehensive care for individuals with behavioral health needs. This position involves coordinating services, advocating for patients, and collaborating with healthcare teams to ensure optimal treatment outcomes. Primary Duties and Responsibilities: CareCoordination:
Evaluate patients' behavioral health needs, present tailored care plans, and enroll individuals in the State System to access necessary services.
Coordinate services across various providers, including mental health professionals, primary care physicians, and community resources.
Patient Advocacy:
Serve as a liaison between patients, families, and healthcare providers.
Advocate for patients' rights and access to necessary services and resources.
Case Management:
Monitor patient progress and support the adjustment of care plans as needed.
Maintain accurate and up-to-date documentation of patient interactions and treatment plans.
Education and Support:
Offer support and guidance to help patients navigate their care journey.
Work closely with interdisciplinary teams to promote integrated care.
Participate in case reviews and team meetings to discuss patient progress and care strategies.
Crisis Intervention:
Collaborate with emergency services as needed to ensure patient safety.
Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Previous experience in behavioral health carecoordination or case management.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team-oriented environment.
Proficient in electronic health record (EHR) systems.
Education, Certificates, Licenses, Registrations:
To perform this job successfully an individual should have a high school diploma or GED High School Diploma or equivalent,
Bachelor's degree in psychology, social work, nursing, or a related field.
Community Health Worker Training preferred but not required.
Strong communication skills, both written and verbal;
Valid Michigan Driver's License, appropriate insurance and use of own vehicle.
Working Conditions:
Job responsibilities will be performed within an office environment.
To perform this job successfully an individual must have the ability to work in a sitting position at a computer for up to 8 hours per day. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements:
While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard.
Close vision requirements due to computer work.
Regular, predictable attendance is required.
Direct reports: None
$41k-57k yearly est. 60d+ ago
Medical Office Receptionist
Lifestance Health
Patient care coordinator job in Village of Clarkston, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 7300 Dixie Highway Suite 1000 Clarkston, MI 48346
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patientcare and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 60d+ ago
Patient Service Coordinator - Part Time
Blue Cloud Pediatric Surgery Centers
Patient care coordinator job in Madison Heights, MI
NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patientcare environment
* Bi-lingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$28k-37k yearly est. 4d ago
Phone Receptionist - Medical Office
Arcturus Healthcare 4.2
Patient care coordinator job in Troy, MI
Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patientcare. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
Responsibilities:
Answer and direct phone calls in a professional and courteous manner.
Schedule and confirm patient appointments.
Manage patient inquiries and provide information regarding services and office policies.
Update and maintain patient records and databases.
Coordinate with medical staff to ensure smooth office operations.
Address patient concerns and resolve issues promptly.
Perform general administrative duties as needed.
Requirements
Qualifications:
Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting.
Excellent communication and interpersonal skills.
Proficient in computer applications and basic office equipment.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and organizational skills.
Compassionate and patient-focused attitude.
$34k-39k yearly est. 60d+ ago
Front Desk Coordinator I
Smile Doctors
Patient care coordinator job in Livonia, MI
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patientcare with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
How much does a patient care coordinator earn in Flint, MI?
The average patient care coordinator in Flint, MI earns between $17,000 and $48,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Flint, MI