Patient care coordinator jobs in Franklin, TN

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Job Title: Patient Care Coordinator Reports to : Patient Care Coordinator Team Lead Job Purpose The Patient Care Coordinator is responsible for managing all skin care service inquiries and patient visits with exceptional professionalism, warmth, and respect, ensuring an outstanding experience and the highest levels of patient and practice satisfaction. Duties and Responsibilities Greet patients and visitors to the office, ensuring guests are comfortable and informed. Orchestrate the entire Check-In/Out process and experience. Determine the type of insurance and verify coverage, co-payment, and benefits. Scan confidential documents. Maintain strictest confidentiality; adhere to all HIPAA guidelines/ regulations. Schedule/scrub appointments. Offer phone support as needed -- answering phones, directing calls, and/or sorting and returning patient voicemails. Process patient payments. File and organize records, invoices, and other important documentation. Oversee incoming and outgoing correspondence, including emails, texts, mail, and packages. Manage tasks associated with patient database, including schedule and updates to vendor loyalty programs (i.e., Alle), when needed. Inform patients about in-house products and promotions. Collaborate (liaise) with nursing staff and providers to create a patient focused medical environment. Work waitlist for providers, throughout the day to ensure patient and provider care. Check for device double books, routinely. Accomplish ancillary tasks and downtime activities, as needed and as assigned. Maintain a clean workspace and waiting area. Organize and maintain storage spaces, sample products, and work areas in accordance with REN Dermatology standards and best practices, ensuring a clean, efficient, and safe environment for both staff and patients. Other duties as assigned. Qualifications Education: High school diploma or equivalent. Experience: 1 year in a medical office setting preferred. 1 year with Electronic Medical Records software (EMA/ModMed, Relatient,etc.) and Outlook, preferred. Knowledge: Dermatological medical terminology and cosmetic procedure verbiage/understanding, preferred. Familiarity with and educated on skincare products, usage, and ingredients, preferred. Skills: Excellent customer service skills. Excellent communication, organizational, and time management skills. Flexibly respond to changing demands. Works well in fast-paced office (answering phones, tending to clients, etc.). Abilities: Work effectively as a team member with other staff. React calmly and effectively in emergency situations. Appropriately interact with patients, families, staff, and others. Plan, organize, and prioritize workload. Communicate clearly.

Results (Ascension - Saint Thomas), a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood West, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: · Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care · Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program · Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog Professional Development Work Life Balance · Flexible Scheduling · Community engagement through volunteering, mission trips, and philanthropy · Team events including Fun Runs, Book clubs and Team Trivia Night · Partnerships with local high school athletic teams Investment from a company that wants you to succeed and thrive!

Job DescriptionDescription: Under supervision, this position performs a variety of skills and functions in support of the Team Operations Center. It receives and dispatches emergency and non-emergency calls, participates in the work of a dispatcher/call taker, and performs other duties as assigned. Requirements: • Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow. • Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients. • Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures. • Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service. • Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. • Answers incoming calls obtains necessary information from callers • Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel. • Maintains the status and location of all EMS personnel and vehicles. • Transmits messages and information to equipment and units responding to calls. • Contacts outside agencies as directed by the Manager on Duty. • Answers routine questions or refers calls to appropriate departments and administration. • Consult with leadership on non-routine matters. • High School Diploma or Equivalent. • Tennessee Advanced EMT License preferred. • Superior Customer Service and Critical Thinking Skills • Strong multi-tasking and time management abilities. • one year of dispatching preferred.

Job DescriptionPatient Care Coordinator at Neuhaus Foot and Ankle Opening available primarily at our office in Mount Juliet, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care. Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures. **Focus on your patients while in clinic** You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups. If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Create a welcoming environment where patients feel confident in the care provided. Check patients in and enter patient demographic information into electronic health record. Learn basic insurance coverage information and run estimates on cost of coverage using software. Explain insurance coverage and estimated out of pocket costs for care. Take payments for patient balances and/or cost of visit. Schedule patients for return appointments During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment. Complete all data entry and patient check in/out accurately and efficiently. Communicate with and develop strong working relationships with all team members. Miscellaneous office duties and projects as assigned. Other responsibilities may include: Traveling to other clinics to cover when needed. Giving high fives to colleagues What would make you a qualified candidate: You are very task oriented. You are a fantastic multitasker. You are positive, empathetic, and a team player. You care about the work you do. You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role. You have great communication skills, both verbal and written You are professional and friendly along with great attention to detail. You have a commitment to customer service with work experience to show for it. We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Ongoing personal and professional development training Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Healthcare setting: Clinic Outpatient Private practice Schedule: 8-hour shift Day shift Monday to Friday No weekends Powered by JazzHR etw6izPMRc

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: · Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care · Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program · Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog Professional Development Work Life Balance · Flexible Scheduling · Community engagement through volunteering, mission trips, and philanthropy · Team events including Fun Runs, Book clubs and Team Trivia Night · Partnerships with local high school athletic teams Investment from a company that wants you to succeed and thrive!

Requirements • Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow. • Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients. • Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures. • Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service. • Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. • Answers incoming calls obtains necessary information from callers • Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel. • Maintains the status and location of all EMS personnel and vehicles. • Transmits messages and information to equipment and units responding to calls. • Contacts outside agencies as directed by the Manager on Duty. • Answers routine questions or refers calls to appropriate departments and administration. • Consult with leadership on non-routine matters. • High School Diploma or Equivalent. • Tennessee Advanced EMT License preferred. • Superior Customer Service and Critical Thinking Skills • Strong multi-tasking and time management abilities. • one year of dispatching preferred.

Job Details Smyrna, TNDescription Job description Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in our Smyrna office, with occasional travel possible for training purposes. Mileage reimbursement is offered for additional travel. The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must! Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off. Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours. Work Location: In person; onsite in Smyrna, TN Job Type: Full-time Pay: From $18.00 per hour Qualifications Essential Skills and Abilities: Excellent customer service and communication skills. Empathetic personality with concern and respect for patient's needs. Strong data entry skills. Ability to multitask with accuracy and attention to detail. Ability to work as a team member. Experience (preferred): Medical office/receptionist Computer skills Loden Vision Centers requires pre-employment background check and drug screening. Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required) Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed

Are you looking for something different in your career? Our passion for client care is second to none and we are currently hiring! Alana offers competitive pay; benefits package including health and welfare benefits, Paid Time Off, 401k retirement plan with generous company match and more. Alana Home Care is currently seeking a Full Time or Part Time Care Coordinator to join our growing team. We have an immediate opportunity to work with our clients in Tennessee. We make no exceptions in trying to hire the best in every position and we hope that next great hire is you! Job Responsibilities Include: Schedules employees as directed by client's care plan established upon intake. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Works with other team members to coordinate various aspects of a client's care. Provide seamless care coordination in person and over the phone to ensure a smooth client experience. Work with clients and their families to address various issues that may arise to ensure they are getting resolution as well as receiving the services needed. Requirements Job Requirements: Must have high school diploma or equivalent. Associate degree preferred but not required. One (1) year of experience in scheduling home care, elder or disability care capacity preferred but not required. Excellent oral and written communication skills and the ability to listen effectively. Ability to work independently, maintain client confidentiality and meet deadlines. Effective interpersonal and good decision-making skills Excellent organization and time management skills Professional appearance and demeanor. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must be able to pass background check and drug test. Must have reliable transportation, valid driver's license and auto insurance to complete job duties.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VIP MS - Hendersonville Job Summary: The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints. . KEY RESPONSIBILITIES TECHNICAL CAPABILITIES Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 2 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals. Job Title: ICC Care Coordinator, Lawrence County Schedule: Mon-Fri, 8a-4:30p Salary: $43,500 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals. RESPONSIBILITIES: Providing quality consumer care Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care. Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are. Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization. Provide side by side approach to consumers in evaluating and addressing barriers to engagement in treatment. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Collaborate with consumers' support system and identify / increase supports when needed. Follow training handouts and policies to ensure consumer care is delivered with utmost quality. Ensure timely and comprehensive documentation as informed by agency policies and procedures. Meet productivity standards as indicated in the policies and procedures. Collaborate with team members and interdepartmentally Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans. Follow up with plans developed in meetings. Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback. Develop and maintain collaborative relationships across departments. Develop and maintain collaborative relationships with community partners. Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required. Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Team Oriented Recovery Focused Interpersonal Skills Initiative and Follow Through Engagement Time Management and Organization THL Measures Effectively Addressed Meets Program Productivity Standards Timely Documentation Flexible Solution Focused Professional BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ensure that all referrals are received in an accurate, detailed manner and are properly handled. Perform various supervisory activities for scheduling appropriate caregivers to clients, Telephony processing and other payroll responsibilities as needed and other office coordination duties. Assist Owner with organizing marketing contacts, inside sales & processes, accurate data entry and maximize our efficiency of our software (ClearCare). Assist Owner in any other projects that benefit Right at Home. Essential Functions Reflect the core values of the organization (d.b.a. an independently owned and operated Right at Home In-Home Care and Assistance franchise) Answer telephone; take inquiries or messages utilizing good telephone technique. Receive and respond to referrals and service inquiries on the programs offered by this company. Interview, screen and test applicants as needed. Supervise, schedule and coordinate day to day activities of the caregivers. Assist with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc as needed. Perform payroll duties including verifying time sheets and/or Telephony processing. Computer input of time sheet/Telephony changes for payroll processing. Maintain documentation of associate work record in ClearCare and ensure current and complete personnel records for all homecare associates as needed. Communicate continually with associates and clients to evaluate service. Respond promptly and courteously to all clients calls. Perform on-call coordinator duties as needed. Assist with sales, marketing and public relations efforts as needed. Supervisory Responsibilities: • This position will be responsible for overseeing all of the functions performed by the field staff. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. This position requires On-Call responsibilities after hours, nights and weekends. After-Hours Coordinator Responsibility As an after-hours coordinator you will be on-call outside the Right at Home office after regular business hours. Your duties and period of availability will be part of the on-call rotation among current office staff. Knowledge, Skills and Abilities: This position must demonstrate excellent oral and written communication skills and the ability to listen effectively This position must have the ability to work independently, maintain confidentiality of information and meet deadlines Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures Ability to organize and prioritize daily, monthly and yearly work Ability to establish good working relationships with colleagues, the franchise owner, clients and the community Ability to sit at a desk and listen effectively for long periods of time on the telephone Ability to present a professional appearance and demeanor Ability to operate office equipment Must be patient and congenial on the telephone Must have computer skills and be proficient in Word and Excel Ability to work evenings or weekends as required Knowledge of the senior-care industry Ability to perform duties in a professional office setting Excellent written and verbal communication skills Ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals Naturally curious and passionate The technical aptitude to master our every day tools Highly self-driven sense of motivation Ability to deal with objections Fanatical attention to detail Willingness and capacity for learning Identifying and implementing efficiency improvements Technical aptitude and understanding the whole business and how it all fits together Ideas are great; collaboration is where company's improve measurably Communication, communication and communication are three keys in our business Additional (non-essential) Functions Other general office and clerical functions. Other duties assigned by the Owner/Operations Manager. Work as a caregiver in case of staffing emergency.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nolensville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job Details Gallatin, TNDescription Job description Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in Gallatin, TN (primarily with a possibility for coverage at Green Hills and Goodlettsville locations). The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must! Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off. Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours. Pay: Starting from $17 an hour Qualifications Essential Skills and Abilities: Excellent customer service and communication skills. Empathetic personality with concern and respect for patient's needs. Strong data entry skills. Ability to multitask with accuracy and attention to detail. Ability to work as a team member. Experience (preferred): Medical office/receptionist Computer skills Loden Vision Centers requires pre-employment background check and drug screening. Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Gallatin, TN 37066: Reliably commute or planning to relocate before starting work (Required) Able to travel between locations (Rivergate/Goodlettsville and Green Hills) as needed

Job DescriptionDo you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Quickly and accurately handles incoming calls providing patients with a exceptional patient experience Ensures seamless scheduling for patients across multiple clinics and providers within our organization Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution Ability to route calls or messages to the appropriate staff/clinic Understands and complies with Provider Scheduling Templates Update patient information into EMR system Follows policies and procedures Qualifications are: Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred Experience working in a podiatric or orthopedic practice is a plus An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner Enjoys working in a team-based environment with active collaboration Must be an effective communicator with excellent grammar and interpersonal skills Strong written communication skills with success in providing notes, updates, and written communications via computer systems Experience working in an EMR is preferred, eClinical Works software is a plus Demonstrated experience as a motivated and dedicated team member with a stable work history We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Powered by JazzHR 7M2ED9i2qI

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those that you serve? Do you value having personal connections with those that you work with? If so, Right at Home has the opportunity for you! We are looking for a SuperStar! We are a home care business that has an exceptional culture and we are looking for great talent that can work in a fast paced environment and has exceptional skills in communication, organization, making decisions and is a people person! The Client Care Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in homecare” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients, timecard processing, where necessary, and monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: High School graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Please submit resume, give us a call at ************ or apply via ***************** Looking to hire as soon as possible!