Patient Care Coordinator
Patient care coordinator job in South San Francisco, CA
💼 Travel Opportunity - Patient Care Coordinator (RN)
📍 South San Francisco, CA
🏥 S. San Francisco Hospital
🕒 Shift: 3:00 PM - 11:30 PM (Evenings)
💰 Bill Rate: up to $65/hr
📄 Contract: 8-hour shifts, 40 hrs/week (approx. 13 weeks)
We're seeking an experienced Registered Nurse with strong care coordination and discharge planning skills to join the Utilization Review/Discharge Planning team in South San Francisco.
Requirements:
✅ Active CA RN License
✅ BLS Certification
✅ Experience in Care Coordination, Discharge Planning, or Utilization Review preferred
Highlights:
✨ Support patient transitions and multidisciplinary care
✨ Collaborate with case managers and clinical teams
✨ Work at one of Northern California's leading hospitals
If you're an RN looking for your next travel assignment in the Bay Area - this role offers a great mix of clinical coordination and patient advocacy.
Credentialing Specialist
Patient care coordinator job in San Francisco, CA
About Grata
Grata is building the first AI-native addiction clinic. We combine virtual medication-assisted treatment (MAT), therapy, and peer support with Luna, our AI sponsor and recovery companion. We're backed by top venture investors and we're scaling nationally.
The Role
We're hiring a Contracting & Credentialing Specialist to help us expand across states and connect our providers with payers. You'll be the backbone of our clinical operations - managing licensure, credentialing, and payer contracting for a fast-moving telehealth startup.
You'll:
Own provider credentialing, enrollment, and contracting across Medicaid and commercial payers
Maintain CAQH, NPPES, and state licensure data for our clinicians
Partner with our clinical and operations teams to ensure we're billing-ready and compliant
Develop scalable processes to accelerate multi-state expansion
Navigate telehealth and MAT regulations with precision and speed
You are:
Experienced (3+ years) in credentialing, contracting, or provider enrollment - ideally in telehealth or behavioral health
Detail-oriented, self-directed, and thrive in high-velocity environments
Excited by the idea of helping build the operational foundation of a national virtual clinic
Why Grata
You'll be joining a small, founder-led team building the next generation of healthcare infrastructure. We move fast, care deeply, and build things that matter.
Location: In-person at our San Francisco office (Mission District)
Compensation: $100K-130K base + equity
Medical Staff Credentialing Specialist
Patient care coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Staff Credentialing Specialist
_____________________________________________
NOTE- THIS IS AN ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Staff Credentialing Specialist (Job Id - # 3007559)
Location: San Francisco CA 94117 (100% ONSITE)
Duration: 6 Months + Contract to Hire
________________________________________________
Job Description:
Key Responsibilities:
Oversee ED Call Schedule and manage committee meetings, including minutes, agendas, and scheduling.
Screen and pre-vet applicants, ensuring all credentialing data is accurate and complete.
Enter and maintain provider data in credentialing systems (Cactus, ECHO).
Audit completed credentialing applications and route files for departmental approval.
Prepare credentialing files for committee review/approval and ensure compliance with bylaws and accreditation standards (TJC, NCQA, CMS, state/federal regulations).
Assist with OPPE/FPPE competency data and track expiring licenses/certifications.
Required Qualifications:
Minimum 3 years of experience in credentialing, compliance, audit, or healthcare administration.
Bachelor's degree in a related field or equivalent experience/training.
Microsoft Office Suite, and data management.
Strong analytical, multitasking, and problem-solving skills with the ability to work under deadlines.
Ability to collaborate across departments and effectively communicate with stakeholders.
Committee/department meeting management
ED call schedule
ECHO and Cactus skills are also desired
Certification Requirement:
Must obtain Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) within 18 months of hire.
Preferred Qualifications:
Experience in a community hospital setting.
Expert knowledge of accreditation and regulatory requirements (TJC, NCQA, CMS, etc.).
Proficiency in Cactus and ECHO credentialing systems
_______________________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Care Coordinator - WRA
Patient care coordinator job in San Mateo, CA
WRA's individualized and integrated clinical services are designed to address the complexity of women's needs. The clinical program is the core of every treatment plan for women in the residential, perinatal residential, outpatient, and continuing care program.
Key Responsibilities
Individual Treatment Responsibilities:
Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Pro actively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.
Treatment Setting Responsibilities:
Facilitates educational groups related to substance abuse, community meetings and supports with independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client monies, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to off site appointments. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed.
Documentation Responsibilities:
Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Education and Knowledge, Skills and Abilities
Registration and Certification with Drug and Alcohol Certification recognized by DHCS.
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Tag: IND100.
Auto-ApplyHome Health Patient Care Coordinator - San Jose
Patient care coordinator job in San Jose, CA
Job Details LHSJ - San Jose, CADescription
Who We Are:
Lorian Health is an established home health agency that has been enhancing the quality of life in patients homes for over 20 years! Lorian is currently looking for a Full Time Patient Care Coordinator to provide support to all department functions in reception and intake of new hospice referrals in:
What We Offer
We offer a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision, 401K with company match
Competitive pay
Paid vacation, holidays, and sick leave
Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan with 4% match, as well as annual accrual of 10 vacation days, 10 sick days, 9 holidays.
Join our innovative team to help patients empower themselves to improve self-care.
Patient Care Coordinator
What You Will Be Doing:
The Patient Care Coordinator position supports all department functions in reception and intake of new referrals, as well as maintaining all clinical field staff schedules for admissions, discharges, resumption of cares, recertification visits, and routine follow up visits as needed. The Patient Care Coordinator position will also assist in answering the phone.
Responsibilities
Completes department functions, duties, and activities for Intake of new referrals and maintain all clinical field staff schedules.
Assists in the smooth processing of referrals, and acts as a liaison between LORIAN and referral sources.
Manages all aspects of the clinical field staff schedules, while ensuring admitted patients are seen as ordered by the referring physicians within 48 hours.
Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements, when patients are referred to LORIAN by referral sources.
Regularly collaborate with the sales and clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency.
Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, F2F, surgical reports, etc.) obtained upon referral into patient charts.
Follow-up on hospital holds from current episodes status to hold status, and from hold status to current status.
May perform other duties as assigned.
Work Environment
Normal office environment.
Equipment Used
Standard office equipment such as computer, phone, fax, and copier.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
EOE
Job Qualifications Title
What We Are Looking For:
Job Qualifications
Required Education and Experience:
High School Diploma or Equivalent.
One (1) to two (2) years of experience in health care, Home Health preferred.
Additional Qualifications:
Working knowledge of Medical terminology.
Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, etc.) and with an EMR system, HCHB is preferred.
Must have professional and customer-service-driven phone and communication skills.
Ability to communicate effectively and tactfully with management, clinical staff and office staff in a constructive, goal directed, and professional manner.
Ability to communicate effectively and tactfully with patients, doctors, and all customers of Lorian Health (LORIAN) in a productive, constructive, and professional manner.
Strong ability to organize and prioritize workload on a regular basis based on the quantity of incoming referrals.
Ability to be flexible and to follow verbal and written instruction in a fast-paced team-oriented environment.
Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed.
Outstanding interpersonal relationship building.
Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws.
Physical Requirements
Ability to sit at a desk for long periods of time.
Ability to use a phone either by handset or by headset for long periods of time.
Ability to deal effectively with high levels of stress.
Patient Care Coordinator
Patient care coordinator job in Redwood City, CA
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Oakland, CA
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Los Altos, CA
Job DescriptionSalary:
The Image Consultant is the primary liaison between patients and the practice, responsible for guiding patients through their cosmetic journey. This role focuses on patient education, consultation support, treatment plan presentation, cosmetic procedure sales, retail product sales, and membership program enrollment. The coordinator ensures a seamless and positive patient experience while driving revenue growth for the practice
Full-time 40hrs
Pay 30.00/hr Plus Monthly Bonus based on KPI's
Key Responsibilities:
Serve as the main point of contact for new and existing patients interested in cosmetic treatments, products, and services.
Conduct consultations and provide detailed information on cosmetic procedures, packages, memberships, and recommended skincare products.
Present treatment plans, pricing options, and financing solutions to support patient decision-making.
Drive cosmetic and product sales by confidently recommending services and skincare solutions aligned with patient goals and concerns.
Enroll and manage patients in the practices membership and loyalty programs.
Educate patients on product use and benefits to enhance treatment outcomes and long-term satisfaction.
Maintain ongoing communication with patients to support follow-ups, treatment scheduling, and retention.
Track patient leads, conversions, product sales, and membership sales using the practices CRM or EMR system.
Collaborate with providers and clinical staff to ensure accurate and consistent treatment and product information is shared.
Monitor sales goals and performance metrics, reporting results to management.
Provide exceptional customer service and foster long-term relationships that encourage repeat business and referrals.
Qualifications:
Previous experience in cosmetic medicine, medical aesthetics, plastic surgery, or a related sales role preferred.
Strong sales and consultation skills with a proven track record of meeting or exceeding targets (services, memberships, and product sales).
Excellent interpersonal, communication, and presentation abilities.
Knowledge of cosmetic services, injectables, skincare products, and membership programs strongly desired.
Ability to multitask, stay organized, and manage patient pipelines effectively.
Professional appearance and demeanor, with a patient-centered, service-oriented attitude.
Proficiency with EMR/CRM systems and Microsoft Office Suite.
Performance Metrics:
Patient consultation-to-treatment conversion rate.
Membership enrollments and renewals.
Retail product sales and upsell success.
Revenue growth from cosmetic services and products.
Patient satisfaction and retention rates.
Compensation & Benefits:
Competitive wage plus commission/bonus structure for cosmetic, product, and membership sales.
Health insurance, Life insurance
401(k), 401(k) matching,
Dental insurance
Vision insurance
Employee discount
Flexible spending account
Paid time off
Parental leave
Retirement plan
Dental Patient Care & Office Coordinator - Organized. Compassionate. Tech-Savvy. If that's you, let'
Patient care coordinator job in Los Altos, CA
Job Description
Dental Patient Care & Operations Coordinator
“Organized. Compassionate. Tech-Savvy. If that's you, let's grow together.”
Are you a self-starter with a love for patient care, a knack for technology, and a passion for organization? We're looking for an exceptional Patient Care & Operations Coordinator to join our tight-knit dental team in Los Altos, CA!
If you thrive in a collaborative environment, can move seamlessly between front office and back office duties, and are excited about making a difference in patients' lives - we want to meet you.
???? Why Join Los Altos Family Smiles?
We're more than a dental office-we're a team driven by purpose, compassion, and continuous growth. We value curiosity, positivity, and innovation, and we believe in investing in our people as much as our patients.
Our Core Beliefs:
The best teams are built on kindness, communication, and collaboration.
Technology should simplify, not complicate-so we embrace tools that make your job easier.
Growth is intentional-personally, professionally, and as a practice.
???? The Role: What You'll Be Doing
As our Patient Care & Operations Coordinator, you'll wear multiple hats-treatment planning, patient communication, occasional clinical support, and much more.
You'll be key in creating a smooth, supportive, and efficient experience for every patient, from the first phone call to follow-up care.
Your Responsibilities Will Include:
Greeting patients as they come in and communicating with back office team when a patient is ready to proceed.
Presenting and reviewing treatment plans with patients as well as consents upon arrival.
Scheduling appointments and coordinating referrals
Insurance verification, billing, and pre-authorizations
Maintaining accurate digital records in Open Dental - including gathering photos upon arrival
Supporting back office needs when needed (sterilization, charting, x-rays, assisting, etc.)
Assisting with social media presence and community outreach
Collaborating with our team to build and maintain office protocols
✅ We're Looking for Someone Who Is:
Organized and attentive to detail-you'll be handling treatment plans, scheduling, and billing with precision.
Tech-Savvy and adaptable-we're a fully digital office and love implementing efficient new tools.
Compassionate and patient-centered-able to build trust and guide patients through their dental journey.
Flexible and team-oriented-willing to jump between front office and back office to keep things running smoothly.
Growth-minded-you're always looking to learn and improve.
????️ Your Background Might Include:
2+ years experience as a Dental Treatment Coordinator, Billing/Scheduling Specialist, Front Office Administrator, or similar (bonus if you have worked as a dental assistant in the back and know how to scan!)
Familiarity with dental software (Open Dental preferred)
Experience with patient engagement tools like Weave or Dental Intel (a plus!)
Strong communication skills and confidence discussing financial options
Knowledge of dental terminology and insurance processes
???? What We Offer:
Full-time, Mon-Thurs schedule (approximately 8 AM - 5 PM, some flexibility)
Growth opportunities within the practice
Comprehensive benefits: Dental coverage, health insurance, retirement plan, vacation & sick pay
Supportive culture that values your input, celebrates your wins, and encourages learning
???? How to Apply:
Please respond with the following:
Your resume
A brief questionnaire including your compensation requirements
Your favorite ice cream flavor (this is your subject line-we're serious!)
Patient Care & Sales Coordinator
Patient care coordinator job in Pleasanton, CA
Benefits:
401(k) matching
Bonus based on performance
Employee discounts
Training & development
Are you outgoing with great communication skills and a knack for developing relationships with patients?
Are you performance driven with a successful record in sales?
Are you detail oriented with a passion for process improvement?
If any of this describes you, then you just might be the person were looking for.
Gameday Mens Health Pleasanton is growing and we are looking for a Patient Care Coordinator to help our patients feel their best!
Gameday Mens Health Overview
Gameday is an innovative men's health center specializing in testosterone replacement therapy, erectile dysfunction, weight management, and PRP. (*************************** Over 40% of men have Low T by age 40, and over 60% will experience ED at some point in their life.
Gameday was created for one simple reason: To give men a world-class experience to feel their best. Set in a man-cave environment - plush with flat screen TV's, leather chairs, hardwood floors, and sports memorabilia - Gameday is revolutionizing the way men receive effective treatment. We have an in-house lab and do all patient testing on-site. Men want fast appointments and efficient care, and we deliver on both.
Role Overview
The Patient Care & Sales Coordinator at Gameday Mens Health is a critical role for the business. You will be on the front lines of the clinic driving impeccable customer service for every patient that walks through the door. You will be directly responsible for selling comprehensive suite treatments to new and existing patients while running the operations of the front office. Success in this role is measured by achieving sales targets, 5 star reviews, and ensuring we have a consistent flow of patients coming through the door.
Responsibilities include:
Uncover and deliver on patients needs, adding significant value through the patient journey
Drive revenue across new and existing patient accounts simultaneously, each at different stages of the sales cycle
Setting appointments, generating referrals, networking, and conducting marketing planning to develop and maintain your pipeline
Provide status of leads and opportunities on a weekly basis to ensure response times and report on lead quality to marketing team to assist with lead source optimization
Provide patient education, coordination, and scheduling for procedures
Assist physicians and medical staff in coordinating patient care
Function as primary liaison between patients, staff, and physicians
Provide a raving fan experience to every prospect and patient, every day
Proactively improve performance through coaching and feedback provided by management
Ability to roll up your sleeves and help other Medical Assistants and Clinic Director with a can-do attitude and the willingness to do whatever it takes to help the business succeed, even if its outside of your job description
Requirements
Who you are:
Demonstrated success in a fast-paced, consultative medspa or aesthetic sales environment.
Passion to hunt, educate, and sell to men who are looking to get back into the game
Strong ability to identify a business challenge and provide solutions
Outstanding verbal communicator and active listener with strong emotional acumen
Experience managing accounts with an online CRM
Team-oriented with the desire to develop lasting professional relationships
Have the ability to learn and apply new concepts quickly
Excellent verbal and written communication skills no fear of the phone, conflict resolution, Zoom, or live meetings, or writing emails
-Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
-Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
-Medical Assistant Certification
-BLS certification
-Experience with blood draws, taking vitals and medial assisting
-Strong knowledge of Excel and google sheets
Compensation
This role comes with a base hourly rate, plus commission
The role is part time
Patient Care Coordinator (Medspa Experience Required)
Patient care coordinator job in Lafayette, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
About Us
SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection.
We are seeking a Patient Care Coordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us.
Key Responsibilities
Welcome and assist patients in person, by phone, and via text in a warm, professional manner.
Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations.
Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments.
Confidently educate and recommend treatment plans and skincare products aligned with patient goals.
Accurately handle financial transactions, membership enrollment, and package tracking.
Maintain patient records and consents in EMR/CRM systems.
Collaborate with the clinical team to ensure timely and complete patient documentation and communication.
Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials.
Help plan and support in-office events, promotions, and marketing campaigns.
Assist with daily reporting, inventory checks, and other administrative duties.
Must be available to work weekends and flexible shifts.
Qualifications & Requirements
Medical spa or aesthetics industry experience is required.
Proven ability in treatment and product sales.
Excellent customer service and communication skills.
Comfortable with cold-calling, lead conversion, and patient retention strategies.
Experience with social media marketing, including basic content creation, captions, and brand-aligned posting.
Strong organizational skills and attention to detail.
Proficient in basic math/computations for checkouts and invoices.
Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace.
High level of professionalism, honesty, dependability, and ability to work independently.
Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply.
Preferred Qualifications
Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare.
Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media.
Understanding of HIPAA regulations and patient confidentiality standards.
What We Offer
Competitive hourly wage + commission on product sales
Generous Staff discounts on treatments and skincare product
A supportive and growth-focused work environment
Ongoing training and professional development opportunities
To Apply:
Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!
Patient Care Coordinator
Patient care coordinator job in San Francisco, CA
Job Description
Our office, Union Square Endodontic, is growing, and we're on the lookout for a friendly, organized, and detail-oriented Patient Care Coordinator to be the welcoming face of our office! In this role, you'll handle front office and administrative responsibilities while ensuring every patient and visitor enjoys an exceptional experience from start to finish.
We're proud to offer competitive benefits, including a 401(k), a Monday-Friday schedule (no weekends!), and monthly bonus opportunities.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Monday - Friday, no weekends
Monthly bonus opportunities
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If you're ready to join a supportive, upbeat team that values growth, professionalism, and patient-centered care, this could be the perfect next step in your career!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
Monthly bonus opportunities
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$21.50-$27 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Patient Care Coordinator / Aesthetician for Plastic Surgery
Patient care coordinator job in San Francisco, CA
We are a plastic surgery office located in vibrant San Francisco and specialize in exceptional cosmetic and surgical procedures as well as advanced non-surgical treatments. With a commitment to excellence and personalized patient care, we aim to help our patients achieve their aesthetic goals with confidence and satisfaction.
Position Overview:
We seek a dynamic and motivated Sales and Patient Care Coordinator to join our team. In this role, you will guide patients through their aesthetic journey, from initial consultation to post-procedure care. You will play a crucial role in educating patients about our services, assisting them in making informed decisions and ensuring a seamless and positive experience throughout their treatment process. Ideal candidates will be focused on selling through a consultative approach, following up on patient inquiries, creating monthly marketing plans, and other sales-related functions.
The practice provides the highest standards of patient care and customer service. The successful candidate reflects the high quality of the practice in terms of professional appearance, demeanor, and education. Kindness and empathy are essential; candidates must have outstanding leadership, organizational, and relationship-building skills.
Key Responsibilities but not limited to:
Conduct the sales process by presenting treatment options and guiding patients through decision-making.
Meet or exceed monthly sales goals and achieve required metrics for patient satisfaction.
Act as the primary point of contact for prospective and existing patients, both in-person and over the phone.
Provide impeccable patient liaison services to patients.
Schedule and coordinate patient consultations, surgeries, and follow-up appointments.
Provide detailed information about our services, procedures, pricing, and financing options.
Conduct thorough consultations to understand patients' aesthetic concerns and goals.
Collaborate with our surgical team to develop customized treatment plans for each patient.
Manage patient inquiries, concerns, and requests with professionalism and empathy.
Maintain accurate patient records and documentation in compliance with healthcare regulations.
As needed, coordinate with external vendors, such as medical suppliers and insurance providers.
Assist with marketing initiatives and promotional events to attract new patients and enhance brand visibility.
Qualifications:
Knowledge of cosmetic surgery procedures and aesthetics.
Prior experience in sales, customer service, or patient care within the healthcare or cosmetic industry is highly desirable.
Excellent communication, interpersonal, and customer service skills.
Strong organizational abilities with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
Compassionate, empathetic, and patient-focused attitude.
A bachelor's degree in business administration, marketing, healthcare management, or a related field is preferred.
Benefits:
Competitive salary commensurate with experience.
Competitive package.
Join our team and become part of a dynamic and rewarding work environment dedicated to enhancing the lives of our patients through exceptional care and transformative results. If you are looking for a long term career and are passionate for aesthetics and driven to succeed in a sales and patient care role, we want to hear from you!
Patient Care Coordinator-Pleasanton, CA
Patient care coordinator job in Pleasanton, CA
Connect Hearing, part of AudioNova 4460 Black Ave. Suite F Pleasanton, CA 94566 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Keep an eye on your inbox or phone-soon, you'll receive a link to complete your HireVue Digital Interview. This is your chance to shine and move your application forward quickly and effortlessly! Plus, you'll get an exclusive look at the position and what makes AudioNova such an incredible place to grow, belong, and make an impact. Congratulations on taking the first step toward joining the AudioNova Team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)
Patient care coordinator job in San Mateo, CA
San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Part-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
Duties for this position may include, but are not limited to, the following:
* Tracking patient financials to be sure they are correctly entered.
* Scheduling patients in the procedure clinic.
* Updating the pre-op process sheet and clinic schedule in the computer.
* Entering data into the operative database.
* Interfacing between the Operating Room and Surgeon.
* Ability to schedule patients using the OR manager program.
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Knowledge of:
* Medical terminology as related to patient services support work.
* Policies and procedures related to patient services office support and hospital or clinic business office activities.
* Office administrative practices and procedures, including filing and the operation of standard office equipment.
* Basic business data processing principles and the use of word processing or computing equipment.
* Proper form for typed materials.
* Business arithmetic, including percentages and decimals.
* Correct English usage, including spelling, grammar and punctuation.
* Record keeping principles and procedures.
Skill/Ability to:
* Perform technical, specialized, complex or difficult patient services office support work.
* Organize, prioritize and coordinate work activities.
* Read, interpret and apply rules, policies and procedures.
* Organize, research and maintain patient and general office files.
* Establish and maintain effective working relationships with those contacted in the course of the work.
* Compose routine correspondence from brief instructions.
* Make arithmetic calculations with speed and accuracy.
* Use initiative and sound independent judgment within established guidelines.
* Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.
Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
One year of journey level office support experience in a patient services setting.
If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
* Cover letter with responses to Supplemental Questions (maximum of 2 pages)
* Resume
Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
Vicky Magana, Clinical Services Manager I - Nursing
****************
Supplemental Questions:
1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms.
2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Debbie Kong (04232025) (Posting Only - E414)
Easy ApplyPatient Care Coordinator
Patient care coordinator job in Corte Madera, CA
Pacific Skin Dermatology is seeking an enthusiastic, professional, and customer service orientated Front Desk Medical Assistant for our growing general and cosmetic dermatology office in Cote Madera. We are looking for someone who is passionate about helping people, inquisitive about medicine and leading with excellence. Someone who cares enough to go the extra mile to make sure the office is stocked, presentable, and busy all while making sure each patient gets next level service.
Job Responsibilities:
Oversight of patient schedule, including maintaining a full patient schedule and identifying schedule conflicts. Efficient patient scheduling
Greet and check-in/outpatients with a smile.
Answer telephones in a cheerful and professional manner by the second ring.
Convert client interest calls/internet leads to booked appointments and services.
Take messages and document for patients using electronic medical records.
Successfully address common patient concerns and information requests.
Collect proper health insurance information including patient demographics, insurance card info, and copays.
Confirm patient insurance authorizations, referrals, active coverage prior to appointment.
Discuss products and services with excitement and confidence
Manage provider and management meeting calendars as needed.
Coordinate with vendors and representatives in a professional manner.
Oversee patient flow from front to back office for timely visits, excellent patient experience, and high performing teamwork.
Beautifying the office (opening shipments in a timely manner to prevent build up, ordering fresh flowers when needed, rotating flyers etc.)
Receive inventory and shipments
Qualifications:
Bachelor's degree in prehealth field
1 year of medical office or front desk experience desired, but we will train the right fit
Computer proficiency: Microsoft Office, Web-based email programs, Spreadsheet programs, Constant Contact, Square.
Requires ability to read, write, and speak professionally to colleagues, referring practitioners, vendors, laboratories
Excellent communication and problem-solving skills.
Responsible money handling practices.
Strong time management skills and rational reasoning to prioritize tasks is key.
Must be able to demonstrate accurate data entry and the ability to work unsupervised, interdependently.
Compensation:
Medical, vision and dental benefits after 90 days
401k
PTO
Complimentary and discounted services after training period
Hours:
THIS IS A FULL TIME POSITION! 40 hours a week with some Saturdays
Visit us at pacificskin.com or @pacificskinderm on Instagram!
Dispatch/Scheduling Specialist
Patient care coordinator job in San Jose, CA
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
Medical Office Coordinator
Patient care coordinator job in Oakland, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Office Coordinator (Job Id - # 3070265)
Location: Oakland CA 94608
Duration: 6 Months + Strong Possibility of Extension
______________________________________________________
The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
The PC is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times.
The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities.
This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency.
Communicates Medical Center administrative and financial policies clearly to patients, answering patient account questions and knowing when to refer patients to financial counseling, billing agents, patient relations or other support departments for additional help.
Works with patients and staff to confirm availability and accuracy of medical information within APeX and to ensure compliance with all hospital policies and procedures.
Understands how to identify and interpret a patient's insurance benefit package, including pharmacy and mental health carve outs. Utilizes this information to direct authorization requests and to coordinate these services for patients.
Understands the concept of managed care and is knowledgeable about the resources available to the staff in regards to knowing the specific requirements of individual managed care plans. Assists patients to understand the concept of managed care.
Reviews all upcoming visits to determine patient eligibility and assists with transitioning patients who are no longer eligible to new primary care practices through collaboration with the practice Social Worker and clinical teams.
________________________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
Patient Care Coordinator
Patient care coordinator job in San Jose, CA
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator-Ashland, OH
Patient care coordinator job in Ashland, CA
Ohio Hearing & Audiology, part of AudioNova 2212 Mifflin Ave. Ashland, OH 44805 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Keep an eye on your inbox or phone-soon you'll receive a link to complete your HireVue Digital Interview. This is your chance to shine and move your application forward quickly and effortlessly! Plus, you'll get an exclusive look at the Hearing Care Coordinator role and what makes AudioNova such an incredible place to grow, belong, and make an impact. Congratulations on taking the first step toward joining the AudioNova Team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.