Patient care coordinator jobs in Frisco, TX

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Enhanced Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Enhanced Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Enhanced Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Enhanced Care Coordinator is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least two times per month; maintaining a caseload of 50 individuals in service Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duesties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Job Description Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice. The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice. Here is what you need to know about the role, our team and why we could be the right next step in your career. Full time position offers 30-40 hours a week with flexible hours: Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient) Your Responsibilities Patient Care & Front Office Operations Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out. Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes. Maintain accurate patient records, verify insurance information, and support financial discussions as needed. Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication. Handle inbound calls, emails, and digital inquiries in a professional and timely manner. Resolve patient concerns or escalate issues to leadership when appropriate Marketing & Growth Support: Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs. Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement. Track marketing activities, ROI, and lead sources to support data-driven decision-making. Collaborate with the central marketing team on campaigns, promotions, and brand consistency. Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives. Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3-5 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans. ROLE AND RESPONSIBILITIES •Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information. •Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support. •Coordinate delivery of medications to the patient •Facilitate patients to the Pharmacist for all clinical needs. •Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification. •Complete assigned tasks related to medication management services. •Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records. •Obtain refill authorizations from prescribers. •Process and prepare third-party insurance claims. •Maintains accurate patient/client profiles. •Provides medication management services utilizing prescribed workflows. •Comply with established procedures, rules, and regulations. •Completes clear and concise documentation in Care Management programs. •Professionally answer phones and direct customer calls to the appropriate personnel. •Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders. •Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues. •Promoting teamwork, professional services and clear communication. •Recognizes and adheres to the scope / limitations of job requirements. •Performs other related duties as assigned. QUALIFICATIONS AND REQUIREMENTS: •High school diploma or equivalent. •Pharmacy technician license or pharmacy technician trainee license from the Texas State Board. •Strong communication and customer service skills. •Work a flexible schedule, including evenings and weekends. •Ability to read and transcribe pharmaceutical information. •Sit for long periods of time, stand for intermittent periods of time. •Flexibility to work in an office setting and work from home.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Garland, TX Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job Description We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job Benefits: Health/Dental/Vision Insurance Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement Whole and Term Life Insurance Tuition Reimbursement Paid Time Off Immediate 401(k) Unparalleled Corporate Support Responsibilities: Prepares and oversees daily schedule for nursing department; Ensures proper coverage for all nursing assignments; Completes daily absences, tardies, and NCNS (no-call, no-show) documentation; Assists in orienting new nursing staff; Completes daily call log documenting time, employee called, and response; Adjusts daily staffing to reflect changes in census; Monitors time sheets to eliminate unscheduled overtime; Monitors Relias compliance for nursing staff; Monitors and assists in ensuring proper KIOSK documentation; Daily Quality Assurance rounds; May temporarily assume duties of CNA as needed; Assist in answering phones and directing phone calls as needed; Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.; Other duties as assigned. Requirements: Ability to record information and perform technical procedures. Good communication skills with excellent self-discipline and patience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Provide distant patient and professional consultations, telephone triage and documentation throughout applications. Speaks on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, scheduling consultations with providers. The goal is to reduce unnecessary visits to the clinic and emergency department and provide information for self-care and symptom management. Job Responsibilities: Always displays a professional behavior (manner, dress, language, treating all patients equally, limiting personal information shared with the patient.) Greets all patients equally in a professional manner, exhibiting friendliness, concern, and courtesy. Reacts in a positive manner to customer/patient concerns (i.e. remains calm and displays empathy). Identifies self by name when answering telephone. Politely asks caller to hold and waits for an affirmative response before placing call on hold. When scheduling a consultation, repeat the contact phone number, time frame of consultation, and reminder of physician call coming from 800 number. When scheduling a consultation, documentation of all PHI will be required. (Height, weight , current & past medications, current & past medical conditions, surgery history & family history) Documentation of patient symptoms and details. Determines the appropriate physician for patient consultations and assigns once accepted by physician. Follows through in a timely manner on patient requests. Records and maintains complete and accurate records of patient and physician communications regarding follow ups &/or prescription assistance. Works with physicians, nurses/medical assistants and patients to resolve questions concerning medications, health education and medical advice within skill level and scope of practice. Works with physicians, nurses/medical assistants and patients to access the urgency of patient problems. Assists the patient by scheduling the appropriate type of consultation, as needed. Records and maintains complete and accurate documentation of all patient and physician encounters. Assists in the development, maintenance, revision and evaluation of service protocols. Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve patient care problems. Informs Patient Care Manager or coordinator when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care/services rendered. Keeps all patient information confidential, including staff and providers who are patients. Maintains patient confidentiality, including staff and providers who are patients, in discussing pertinent information that may be needed by fellow staff members. Maintains discretion in reporting patient information to appropriate staff. Refers unusual circumstances appropriately to manager/supervisor for immediate review. Make an effort to accommodate the customer/patient. Displays awareness and a helpful, can-do attitude when addressing needs of others. Adheres to MyTelemedicine policies as stated in the Employee Handbook regarding working hours, lunch breaks, parking and all other policies. Accepts responsibility for attending Security and HIPAA training. Works independently without direct supervision. Able to recognize when to involve manager/supervisor and readily does so. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Job Requirements: Education: Medical Assistant Certification, Certified Nurse Aid Language: English, Spanish (Required) Previous Experience: Clinical experience is preferred Initial Training: 2 weeks, on-going as needed/required Judgment: Planning, initiative required-must be able to recognize and identify patient's symptoms and use appropriate professional judgment on course of action. Skills: Good history-taking; quick, accurate assessments; accurate and complete documentation; strong computer skills; good organizational skills. Perks: All shifts available - 24 hours Scrub Allowance Benefit Packages available (Medical, Dental, Vision) Opportunity for advancement Job Types: Full-time, Part-time Salary: From $15.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overnight shift Weekend availability Application Question(s): Are you available to work weekends? Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Thanks for checking out our Patient Care Coordinator job post. We are an award-winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas. Check out who we are in the following video: ******************************************* Because we're growing, we are looking for a part-time or full-time Patient Success Coordinator to join our team. In this role you'll be working to follow-up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Google Adwords, Website, Keap, calls, text message), schedule appointments, meet with doctors, field questions, follow-up on inquiries, calling past patients, set up networking opportunities with other businesses, send out information packages, and assist in maintaining the integrity of the company's database. You MUST have previous experience in SUCCESSFULLY SCHEDULING APPOINTMENTS and/or other relevant phone/in-person sales experience. Please ONLY apply if you have been SUCCESSFUL in the role of scheduling appointments and/or phone/in-person sales and prospecting, as the primary outcome of your role is to increase appointments each month. Compensation: $18 - $21 hourly Responsibilities: Work as a team to pick up any task needed (regardless of job description) You will be working with insurance Help the team meet their goals of helping patients stay on their plan of care (meet objections) Help with marketing tasks/calling patients to check on them May require some driving as needed Scheduling appointments Qualifications: Preferred: 1 Year of Customer Service You must be a team player and be good at multitasking This position is multifaceted, and you must be willing to learn new tasks as they come up You must be detail-oriented Available to work 8 am - 5 pm You enjoy being around people and can hold meaningful conversations with patients you may not know for longer than 20 minutes You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client You are alert and aware - you're good at recalling names, faces, and personal details - so that clients always feel welcomed and remembered You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management You follow through on commitments. You live up to verbal and written agreements without constant reminders You have the ability to quickly and proficiently understand and absorb new information You're proactive and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance About Company Benefits of working with Ried Physical Therapy: Work one-on-one with your clients for 60 mins 4-10 Hour Shifts Work with a great team of Therapists who value quality care Get Manual Therapy and Craniofacial Certified Competitive payment packages with full health benefits 401(k) matching Autonomy: Give patients what they need rather than having your care dictated by insurance Web-based documentation In-house CEUs Mentoring and mentorship opportunities PTO Opportunity for growth CEU package Therapist Owned- No Corporate BS Opportunity to participate in community outreach/ education No Double Bookings Time to create meaningful relationships with clients Have a significant role in a rapidly growing company Great Company Culture

Job DescriptionSalary: 22 Join Our Team as a Front Desk Coordinator at McCart Family Dental! Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patient care and a minimum of one year of dental office experience, we invite you to join our valued team! About the Role: As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success. Key Responsibilities: Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal. Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations. Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing. Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing. Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information. Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned. What We're Looking For: Experience: Minimum of 1 year of experience in a dental office setting is required. Customer Service Excellence: A proven track record of providing outstanding customer service. Communication Skills: Excellent verbal and written communication skills. Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment. Technical Skills: Proficiency with dental software and standard office equipment. Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements. Why Join McCart Family Dental? We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including: Competitive Base Salary Potential Bonus Structure Medical Insurance Vision Insurance In-House Employee Dental Plan Paid Time Off + Major Holidays Company Training & Professional Development Career Advancement from Within 401K If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

We are seeking a detail-oriented and organized Doctor Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our offices. = Essential Duties and Responsibilities: Building and monitoring a constantly evolving doctor schedule for 150+ doctors based off of the forecasted doctor days, while factoring in doctor availability and patient demand, against the varying office floor plans, staffing and available resources, in order to build a productive schedule. Communicating with Doctors to learn any preferences for travel, scheduling and work environment. Staying on top of future schedules and rotations for Providers in order to increase consistency for patient schedules and staffing, and assist inproviding a broader view of actual doctor days. Immediately handling any scheduling issues, including doctor conflicts or changes, office limitations, availability, specialty overlaps, staff shortages, etc. Maintain relationships and stay in constant communication with our doctors, as well as operations, in order to solve any scheduling breakdowns, office inefficiencies and improve doctor relations. Coordinating with the Operations to provide the doctors with accurate travel and schedule-related information. Ability to effectively communicate and build relationships with our doctors and operations team members Identifies issues, develops, coordinates and implements mitigation strategies to re-balance resources to meeting staffing Administer vacation times and coverage for providers Performs all other duties as assigned Qualifications: Experience with workforce scheduling and staffing functions for providers UKG/Kronos experience preferred but not required Spreadsheet and Database Skills Skills and Specifications: Energetic, dynamic and personable with a desire to thrive and advance. Aptitude for independently solving complex problems. Professional polish and strong communication skills to interact and build relationships with our Doctors and Operations Team Attention to detail is a MUST. Strong organizational, management, and negotiation skills. Availability and willingness to work on weekends when needed Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Do you have provider scheduling: 2 years (Required) Do you have UKG/Kronos: 1 year (Preferred) Do you have Spreadsheet and Database Skills : 1 year (Preferred) Work Location: In person

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice. The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice. Here is what you need to know about the role, our team and why we could be the right next step in your career. Full time position offers 30-40 hours a week with flexible hours: Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient) Your Responsibilities Patient Care & Front Office Operations Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out. Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes. Maintain accurate patient records, verify insurance information, and support financial discussions as needed. Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication. Handle inbound calls, emails, and digital inquiries in a professional and timely manner. Resolve patient concerns or escalate issues to leadership when appropriate Marketing & Growth Support: Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs. Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement. Track marketing activities, ROI, and lead sources to support data-driven decision-making. Collaborate with the central marketing team on campaigns, promotions, and brand consistency. Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives. Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3-5 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range $20 - $29 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Provide distant patient and professional consultations, telephone triage and documentation throughout applications. Speaks on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, scheduling consultations with providers. The goal is to reduce unnecessary visits to the clinic and emergency department and provide information for self-care and symptom management. Job Responsibilities: Always displays a professional behavior (manner, dress, language, treating all patients equally, limiting personal information shared with the patient.) Greets all patients equally in a professional manner, exhibiting friendliness, concern, and courtesy. Reacts in a positive manner to customer/patient concerns (i.e. remains calm and displays empathy). Identifies self by name when answering telephone. Politely asks caller to hold and waits for an affirmative response before placing call on hold. When scheduling a consultation, repeat the contact phone number, time frame of consultation, and reminder of physician call coming from 800 number. When scheduling a consultation, documentation of all PHI will be required. (Height, weight , current & past medications, current & past medical conditions, surgery history & family history) Documentation of patient symptoms and details. Determines the appropriate physician for patient consultations and assigns once accepted by physician. Follows through in a timely manner on patient requests. Records and maintains complete and accurate records of patient and physician communications regarding follow ups &/or prescription assistance. Works with physicians, nurses/medical assistants and patients to resolve questions concerning medications, health education and medical advice within skill level and scope of practice. Works with physicians, nurses/medical assistants and patients to access the urgency of patient problems. Assists the patient by scheduling the appropriate type of consultation, as needed. Records and maintains complete and accurate documentation of all patient and physician encounters. Assists in the development, maintenance, revision and evaluation of service protocols. Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve patient care problems. Informs Patient Care Manager or coordinator when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care/services rendered. Keeps all patient information confidential, including staff and providers who are patients. Maintains patient confidentiality, including staff and providers who are patients, in discussing pertinent information that may be needed by fellow staff members. Maintains discretion in reporting patient information to appropriate staff. Refers unusual circumstances appropriately to manager/supervisor for immediate review. Make an effort to accommodate the customer/patient. Displays awareness and a helpful, can-do attitude when addressing needs of others. Adheres to MyTelemedicine policies as stated in the Employee Handbook regarding working hours, lunch breaks, parking and all other policies. Accepts responsibility for attending Security and HIPAA training. Works independently without direct supervision. Able to recognize when to involve manager/supervisor and readily does so. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Job Requirements: Education: Medical Assistant Certification, Certified Nurse Aid Language: English, Spanish (Required) Previous Experience: Clinical experience is preferred Initial Training: 2 weeks, on-going as needed/required Judgment: Planning, initiative required-must be able to recognize and identify patient's symptoms and use appropriate professional judgment on course of action. Skills: Good history-taking; quick, accurate assessments; accurate and complete documentation; strong computer skills; good organizational skills. Perks: All shifts available - 24 hours Scrub Allowance Benefit Packages available (Medical, Dental, Vision) Opportunity for advancement Job Types: Full-time, Part-time Salary: From $15.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overnight shift Weekend availability Application Question(s): Are you available to work weekends? Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Princeton, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved