Patient care coordinator jobs in Garland, TX

At Gaea, we help clients around the world manage their mission-critical enterprise project scheduling requirements. And we do it with Oracle Primavera P6 EPPM, the best-in-class scheduling solution for project-intensive industries. As the leading partner in Primavera P6 implementation, we enable clients to leverage Primavera's best-in-class capabilities in industries like engineering and construction, industrial manufacturing, technology, pharmaceuticals, consumer electronics, financial services, and public administration. We are currently recruiting for a mid-to-Senior level Project Scheduler to perform work onsite in the south Dallas, Texas area. (Lancaster) Required experience: 5 years of experience working at mid-to-senior level Scheduling and Project Controls with some prior leadership experience preferred. Proven experience utilizing Primavera P6 with mentoring from a Master or Senior Scheduler preferred. Prior and recent experience working within a Data Center Construction environment. Description This is an excellent opportunity for a Mid- Level Scheduler to work directly in support of the Program Managers and Master Schedulers and move into an L3 or Senior role. Specific projects include but are not limited to: MoFE/OFE Program Scheduler Build product schedules. Understand the trade-offs between onsite needs by date and manufacturing dates to allocate equipment across the program. Advanced knowledge and experience utilizing Oracle Primavera P6. Knowledge and experience with SQL and Data Analytics. Program Commissioning Scheduler Ability to to read single line diagrams (SLD) and build program Cx schedules. Able to understand BMS/Control requirements for commissioning. Able to map out Mechanical Cx plans by understanding mechanical/HVAC drawings. Work with Cx Agents and QA/QC team to build a Cx schedule with minimal supervision. Advanced knowledge and experience with Primavera P6. Program End-to-End Scheduler Knowledge and experience with the End-to-End Data Center Life Cycle. Knowledge and experience in working with Data Center Capacity Planning teams. Experience in leading and collaborating with cross functional teams. Develop schedule templates for various Data Center Portfolios i.e. New Builds, Leased and Retrofits. Monitor progress of End-to-End schedules and communicate effectively to steering committee and Infrastructure leadership. Advanced knowledge of Primavera P6. Develop Training content and conduct “roadshows” for site teams. Minimum Requirements: A Bachelor's or Master's degree in Civil Engineering or Construction Management or a related field preferred; Or equivalent years of work experience. At least 5 years of experience assisting or building P6 schedules. Prior experience scheduling within a Data Center environment is highly desired. Prior experience within an Electric Utility is also highly desired but not required. Prior experience in the Commercial or Civil Construction industry also accepted. Experience in field planning and progression. Education and/or knowledge working in Primavera v6.2+ Understanding of construction management, engineering processes and flowing from engineering design, process mapping and engineering data structures. Basic understanding of 'Critical Path' method and tools used to compute CPM. Understanding of project costing and management concepts. PMI Certification is not required but strongly preferred. Strong analytical skills. More about this role with Gaea Global Technologies: As a professional with Gaea Global, you will be part of the team that will be a key part of a large Enterprise Portfolio and Project Management implementation, training, and project controls using Primavera. You must have a detailed understanding of developing and maintaining project plans in a complex engineering & construction environment. You will analyze impacts to project, Impact Analysis, clarify dependencies, constraints, assumptions, evaluate and administer scope change requests. You will formulate and write detailed functional specifications from customer requirements. You will also recommend, and design solutions based on Oracle Primavera suite, to solve construction and engineering management problems from an owner's perspective. You will be utilizing your knowledge of Construction Management and marrying it up with data analysis to solve problems around Project scheduling, resource, labor and materials management, Risk and Issue mitigation. Finally, you will provide ongoing project management & construction management knowledge to our clients. This is a full-time salaried direct position. Gaea Global provides a complete and comprehensive portfolio of excellent benefits to include: Medical/Dental/Vision/Life Insurances, a company-matched 401(k), paid time off and many others. Please visit our website for more information about our company and service offerings. Employment is contingent upon passing a pre-employment criminal background check.

Akkodis is Seeking a Credentialing Coordinator for location of Farmers Bench TX. This is a 4-month contract Position. Pay Range: $15 - $17/hour; The rate may be negotiable based on experience, education, geographic location, and other factors Job Duties Verifying State Licenses, exclusions lists, DEA's, Board Certifications and Medicaid/Medicare Enrollment Verifications on an ongoing basis to ensure qualified and approved clinicians remain active in the network. Enrolling clinicians in Medicare and Medicaid following state and federal guidelines Applying for state licensure for clinicians S/He will maintain strong cross-departmental relationships with Recruiting, Production, and Education This role will report to our Supervisor of the Credentialing Hub. 💼 Experience & Skills: • - Preferred Experience: 1-3 years • - Credentialing or licensure experience highly preferred • - Top 3 Non-Negotiables: • • Ability to verify licensure and education • • Experience filling out applications • • Strong attention to detail and admin skills 🔐 Compliance: • - Candidate will have access to PHI (Personal Health Information) • - Drug test required due to data sensitivity If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Punit Pathak at ************ or *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Wraparound Care Coordinator is a formal member of the wraparound team whose role is to provide psychosocial/rehabilitative service to persons with serious mental illness in an effort to improve functionality within the community. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, transportation, and continuity of care. Provide on-call coverage rotation coupled with routine hospital admission/discharge planning. The overall goal of this position is to maximize the consumer's potential level of functioning, reduce hospitalization and aid in the successful reintegration of consumers into the community. National Wraparound Initiative ******************* ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to consumers with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Formulate individual recovery plan based on assessment findings on all new admissions. Develop measurable objectives and goals agreed upon by the consumer. Actively assist in obtaining and modifying goals as needed. Document all attempts to involve consumers, service providers, and caregivers (unless opposed by the consumer) in service plan process. Review service plans every six months or as clinically indicated. Participate in daily interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect the course of treatment. Follow-up with assigned consumers who miss a scheduled clinic appointment. Document attempts to contact consumers. Report repeated unsuccessful efforts to contact the treatment team. Oversees and assists assigned consumers' medication adherence. Provides med training, arranges transportation to scheduled office-based appointments, and prompts needed refills. Follow-up within 1 hour with hospital or ER on assigned consumers who accessed emergency services. Report status-disposition to treatment team. Document clinical services by the close of the next business day. Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients or any ACT team client during on call rotation. Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the consumer within 2 days of discharge in the community. Provide individual or group rehabilitation sessions at a frequency of 10 hours per month per assigned client, primarily in vivo. This should be at a minimum of 90% of the individual caseload and team caseload. Evaluate progress of clinical session, solicit feedback from consumer(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Co-facilitating family education workshops. Identify and assist consumers in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed. Participation in a required-on call rotation. If under Clinical Supervision for Board Licensure additional duties may include: Provide a minimum of four hours per week of direct clinical practice, Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions. Engage in and provide treatment methods across the following client types: Individuals Marital Couple Family Group psychotherapy Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication and presentation skills. Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: Bachelor's degree in human services with 1 to 3 years' experience in MH/MR or related field. Preferred: Master's degree with 0 to 2 years' experience in human services. DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to organize workflow and execute clinical services with difficult population. Ability to effectively manage a caseload of 10-12 consumers with varying needs. Ability to problem solve, exercise good judgment, and make sound clinical decisions. Skilled in using tact and diplomacy in interacting with staff and consumers. Ability to work as a team member. Able to maintain work in 95% compliance of standards at all times. Effective written and verbal communication skills. Ability to organize and prioritize tasks. Able to work independently with minimal supervision. Able to work flexible hours. Ability to successfully use an automated clinical record keeping system. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice. The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice. Here is what you need to know about the role, our team and why we could be the right next step in your career. Full time position offers 30-40 hours a week with flexible hours: Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient) Your Responsibilities Patient Care & Front Office Operations Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out. Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes. Maintain accurate patient records, verify insurance information, and support financial discussions as needed. Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication. Handle inbound calls, emails, and digital inquiries in a professional and timely manner. Resolve patient concerns or escalate issues to leadership when appropriate Marketing & Growth Support: Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs. Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement. Track marketing activities, ROI, and lead sources to support data-driven decision-making. Collaborate with the central marketing team on campaigns, promotions, and brand consistency. Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives. Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3-5 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans. ROLE AND RESPONSIBILITIES •Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information. •Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support. •Coordinate delivery of medications to the patient •Facilitate patients to the Pharmacist for all clinical needs. •Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification. •Complete assigned tasks related to medication management services. •Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records. •Obtain refill authorizations from prescribers. •Process and prepare third-party insurance claims. •Maintains accurate patient/client profiles. •Provides medication management services utilizing prescribed workflows. •Comply with established procedures, rules, and regulations. •Completes clear and concise documentation in Care Management programs. •Professionally answer phones and direct customer calls to the appropriate personnel. •Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders. •Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues. •Promoting teamwork, professional services and clear communication. •Recognizes and adheres to the scope / limitations of job requirements. •Performs other related duties as assigned. QUALIFICATIONS AND REQUIREMENTS: •High school diploma or equivalent. •Pharmacy technician license or pharmacy technician trainee license from the Texas State Board. •Strong communication and customer service skills. •Work a flexible schedule, including evenings and weekends. •Ability to read and transcribe pharmaceutical information. •Sit for long periods of time, stand for intermittent periods of time. •Flexibility to work in an office setting and work from home.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

MSW LMSW SW Care Coordinator - (899642) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U. S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThe Social Worker Care Coordinator is a member of the Care Coordination Department (a hospital department) who educates the healthcare team and physicians about psychosocial issues and any identified patient/family problems as well as strategies to address the issues. Applies specialized knowledge and advanced practice skills in assessment, treatment, planning, implementation and evaluation, case management, mediation, counseling, supportive counseling, direct practice, information and referral, supervision, consultation, education, research, advocacy, community organization and developing, implementing and administering policies, programs and activities. This position will not apply specialized clinical knowledge and advanced clinical skills in assessment, diagnosis, and treatment of mental, emotional, and behavioral disorders, conditions and addictions, including severe mental illness and serious emotional disturbances in adults, adolescents, and children. This position integrates national standards for case management scope of services including: Care Coordination- A process whereby screening/identification, assessment, planning, sequencing of care and communication, when effectively integrated, ensure and advance the plan of care to support successful transitions. Compliance- Knowledge related to federal, state, local hospital and accreditation requirements that impact scope of services to include, Centers of Medicare and Medicaid Services (CMS) Condition of Participation. Transition Management- Planning that begins at the time of the initial patient encounter (preadmission, admission, emergency department, etc. ) and is reevaluated and adjusted throughout the patient's hospital stay. Care Coordinators (both SW and RN) will arrange/ensure all elements of the transition plan are implemented and communicated to key stakeholders including, but not limited to, the health care team, patient/family/ caregiver, and post-acute providers. Care Coordinators will convey all necessary information for continuity of care and patient safety, verify receipt and provide a venue for additional questions and/or information requests/needs BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!Work Schedule: Monday-Friday 8am-4:30pmEXPERIENCE AND EDUCATIONRequiredLicenses and Certifications(LMSW) LIC MASTER SOCIAL WORKER licensed in the state of Texas. PreferredExperience2 years hospital experience JOB DUTIESScreens and evaluates high risk patients for discharge planning needs. Consults with attending physicians and members of the healthcare team regarding any identified psychosocial issues and/or care transition barriers. Recognizes that the transiton process is collaborative with the multidisciplinary team to include the patient/family and assists with executing the plans and interventions to facilitate the hospital stay and manage length of stay and reassesses as care needs change. Facilitates patient care conferences as indicated, to include complex cases to proactively assist with establishing a safe and effective discharge plan. Implements the transition of care plan to the next level through appropriate service referrls and assures that the patient is given choice in regards to agencies and services. Assists with adoptions, abuse and neglect cases, including assessment and investigation, intervention and referral as appropriate to local, state, and/or federal agencies, as indicated. Educates and provides information and resources to patients and families regarding the availability of community resources. Interprets patient and family needs and provides information concerning availability and limitation of resources. Maintains open communications with community agencies to appropriately assist in referring and meeting patient needs. Maintains knowledge of payor benefits, hospital and community resources, and regulatory standards to ensure informed decision making, continuity of care, and desired outcomes (i. e. medical, medical cost, quality of life, and patient satisfaction). Maintains chronological notes, clinical charts, statistical data, or case histories for each patient with respect to social problems, adjustments for patient and family involvement, and actions taken or planned. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned. SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51. 215, which authorizes UT Southwestern to obtain criminal history record information. EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 844519 - Care CoordinationSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Nov 26, 2025, 12:06:27 AM

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Westover Hills, Tx. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

About Selah At Selah Health, we believe healthcare should feel human. We build modern solutions in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Nurse Triage to simplify care delivery, keep providers and patients connected, and give care teams real-time insights. Through these solutions, we support care coordination, patient engagement, remote monitoring, and clinical follow-up, helping providers deliver better care with less complexity. Role Overview As a Care Coordinator, you will manage an innovative Chronic Care Management (CCM) program leveraging virtual care and Remote Patient Monitoring (RPM) technology/devices. This role is onsite in Lewisville, TX, where you'll support patients, collaborate with care teams, and ensure smooth digital and in-person care experiences. Key Responsibilities Remotely provide basic patient coaching and care to improve health outcomes. Develop individualized care plans with patients, families/caregivers, and providers. Monitor patient adherence, track outcomes, and facilitate care plan adjustments. Coach and educate patients on chronic condition management, preventive care, and physician directives. Facilitate CCM and RPM program enrollment and patient onboarding. Maintain concise and accurate documentation. Support primary care providers with timely communication, follow-ups, and care plan integration. Partner with the clinical team to launch and scale Virtual RPM/CCM programs. Review patient eligibility and conduct patient intake for Remote Monitoring. Enroll patients into the program at the clinic and explain benefits clearly. Train patients on using at-home monitoring equipment and mobile applications. Manage RPM kit assignment, supply tracking, and off-boarding when needed. Connect with CCM patients monthly via phone or telemedicine. Triage patient problems flagged by RPM technology and escalate as required. Generate reports and clinical notes for review. Work closely with clinicians, care coordinators, product designers, and AI developers to ensure digital interactions are seamless, compassionate, and clinically aligned. Drive client delight: deliver not only resolution but reassurance-creating emotional connection, clarity, and confidence in every message, follow-up, or escalation. Promote program benefits consistently to patients and stakeholders. Qualifications Foreign Medical Graduate (FMG), Medical Assistant (MA), Certified Nurse Assistant (CNA), or Pharmacy Intern - preferred. Bilingual (Spanish) - preferred. Excellent communication and customer service skills. Strong computer proficiency. Understanding of the U.S. healthcare system. Criminal background check required. Requirements Experience Level: 6months to 2 years Knowledge of end-to-end clinical workflows, including patient scheduling, care coordination, ICD-10/CPT coding, and revenue cycle management. Outstanding interpersonal skills, especially when working with elderly patients. Customer-first mindset with the ability to build trust and long-term patient engagement.

Job DescriptionSalary: 22 Join Our Team as a Front Desk Coordinator at McCart Family Dental! Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patient care and a minimum of one year of dental office experience, we invite you to join our valued team! About the Role: As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success. Key Responsibilities: Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal. Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations. Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing. Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing. Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information. Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned. What We're Looking For: Experience: Minimum of 1 year of experience in a dental office setting is required. Customer Service Excellence: A proven track record of providing outstanding customer service. Communication Skills: Excellent verbal and written communication skills. Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment. Technical Skills: Proficiency with dental software and standard office equipment. Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements. Why Join McCart Family Dental? We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including: Competitive Base Salary Potential Bonus Structure Medical Insurance Vision Insurance In-House Employee Dental Plan Paid Time Off + Major Holidays Company Training & Professional Development Career Advancement from Within 401K If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

Here's What You Need High School Diploma or equivalent (required) 2 years Scheduling experience in Healthcare environment (strongly preferred) Check in / Check Out, Referral, and Phone Coverage experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1 Appointment Scheduling Specialist - Texas Center for Joint Replacement Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 6020 West Parker Road, Suite 470, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8\:30am - 5\:00pm Texas Center for Joint Replacement Clinic Highlights: Great Benefits Opportunity for additional training and career growth Caring Staff

Lead Patient Care Coordinator Salaried - Full Time Reports to: Director of Revenue Cycle Management About R3 Wound Care & Hyperbarics R3 Wound Care & Hyperbarics (R3) is an innovative and patient-focused provider of advanced wound care and hyperbaric treatment across the Dallas-Fort Worth (DFW) metroplex, Houston, and San Antonio. As we continue to grow, we are enhancing our clinical delivery platform to improve access, outcomes, and patient experience. Our culture is rooted in collaboration, high standards, and a shared mission of healing. Every team member plays a critical role in ensuring our patients receive exceptional care and support. Position Summary The Lead Patient Care Coordinator (Lead PCC) serves as the senior representative of the Patient Care Coordinator team at the clinic level. This individual supports the daily administrative and patient-facing operations while also mentoring and guiding fellow PCCs. The Lead PCC ensures exceptional service delivery, oversees patient scheduling and referral management workflows, and assists leadership in maintaining efficient front-office operations. This role requires a balance of operational precision, patient service excellence, and team coordination. The Lead PCC will be expected to lead by example, assist with onboarding and training new PCCs, and act as a liaison between clinical and administrative teams. Strong communication, organizational skills, and a passion for leadership are essential. Key Responsibilities Leadership & Coordination Serves as the lead for all Patient Care Coordinators in the company. Mentor, train, and provide real-time support to PCCs to ensure consistency and quality. Act as first-line escalation point for scheduling or patient concerns. Ensure adherence to company protocols and standards across front-office functions. Onboarding, training, and upskilling of all PCCs. Referral & Insurance Management Has oversight for referrals from various channels, ensuring timeliness and accuracy. Assists in the verification of insurance benefits, obtain prior authorizations, and secure PCP referrals as needed. Helps to clearly communicate financial responsibilities and referral details to patients as needed. Administrative Operations Ensures accurate patient registration and updates in the EHR. Verifies documentation in both the EHR and CRM systems. Track referral metrics and assist in preparing reports or dashboards. Collaboration & Continuous Improvement Identify inefficiencies in processes and suggest workflow improvements. Collaborate cross-functionally with clinical and operational teams to streamline care delivery. Champion R3 values and culture in daily operations and team interactions. Performance Annual Review (SME)

We are seeking a detail-oriented and organized Doctor Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our offices. = Essential Duties and Responsibilities: Building and monitoring a constantly evolving doctor schedule for 150+ doctors based off of the forecasted doctor days, while factoring in doctor availability and patient demand, against the varying office floor plans, staffing and available resources, in order to build a productive schedule. Communicating with Doctors to learn any preferences for travel, scheduling and work environment. Staying on top of future schedules and rotations for Providers in order to increase consistency for patient schedules and staffing, and assist inproviding a broader view of actual doctor days. Immediately handling any scheduling issues, including doctor conflicts or changes, office limitations, availability, specialty overlaps, staff shortages, etc. Maintain relationships and stay in constant communication with our doctors, as well as operations, in order to solve any scheduling breakdowns, office inefficiencies and improve doctor relations. Coordinating with the Operations to provide the doctors with accurate travel and schedule-related information. Ability to effectively communicate and build relationships with our doctors and operations team members Identifies issues, develops, coordinates and implements mitigation strategies to re-balance resources to meeting staffing Administer vacation times and coverage for providers Performs all other duties as assigned Qualifications: Experience with workforce scheduling and staffing functions for providers UKG/Kronos experience preferred but not required Spreadsheet and Database Skills Skills and Specifications: Energetic, dynamic and personable with a desire to thrive and advance. Aptitude for independently solving complex problems. Professional polish and strong communication skills to interact and build relationships with our Doctors and Operations Team Attention to detail is a MUST. Strong organizational, management, and negotiation skills. Availability and willingness to work on weekends when needed Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Do you have provider scheduling: 2 years (Required) Do you have UKG/Kronos: 1 year (Preferred) Do you have Spreadsheet and Database Skills : 1 year (Preferred) Work Location: In person

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fort Worth North, TX Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Qualifications Here's What You Need: Education · High School Diploma or Equivalent is required. Experience · 1 Year Healthcare experience including customer relations required. · 2 Years Professional office/healthcare experience preferred. · 1 Year Medical terminology or certification preferred. · 6 Months Call center experience preferred. Certifications & Licenses · CHAA - Certified Healthcare Access Associate Upon Hire preferred. Skills · Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. · Excellent data entry, numeric, typing and computer navigational skills, with attention to details. · Proficient computer skills, medical terminology, Epic, Microsoft Office, and assorted software programs. · Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life-or-death situations. · Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills · Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership. · Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. What You Will Do: · As a compassionate member of the team, coordinates, and schedules procedures for multiple departments, selects appropriate procedure and ICD diagnosis, referral, provider, visit type and or case, insurance network coverage and location to expedite patient access to care. · Verifies medical necessity criteria to ensure documentation is in compliance with applicable payor guidelines. · Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. · Assures orders, H&P and other significant chart content are accurately identified with required indexing elements to ensure chart placement. · Maintains schedule according to process on nursing and anesthesia staff availability, patient needs and physician's block time considering both departments needs and utilization of space, time, and resources. · As a highly reliable organization stays up to date and complies with all applicable regulations with the operating systems, entity and system policies and procedures. · Maintains customer service and/or productivity guidelines set forth by applicable leadership. · Maintains daily Epic work queue and Trace inbound and scheduling worklist. · Accurately gathers complete demographic information to ensure electronic health record integrity. · As appropriate accurately completes estimate and assists patients in understanding financial obligations. · Acts as a liaison between patient, physician, and insurance provider to ensure accurate and complete information to maximum reimbursement for services. · Engaged and willing partner who mentors peers, exhibits flexibility, and adapts easily to change. · Participates in staff meetings, process improvement, special projects and completes other duties as assigned. Additional Perks of Being a Texas Health Employee: Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more. At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THR a great place to work. Texas Health Denton Highlights: Texas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1,100 employees and 450 physicians on our medical staff we're one of Denton County's largest employers. We specialize in Cancer Care, Neck & Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics & Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart & Vascular Services, Women & Infants Care, Interventional Radiology and Wound Care & Hyperbaric Treatment. Texas Health Denton is a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Metabolic & Bariatric Surgery Center of Excellence, and a Magnet designated hospital. Our four-story specialty center for women and infants features 12 labor and delivery beds, 2 C-section suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the city's only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center, outpatient physical therapy, cardiac rehabilitation, and an internal medicine residency program. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here! Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more. Do you still have questions or concerns? Feel free to email your questions to ***************************. Scheduling Specialist Bring your passion to Texas Health So We Are Better + Together Work Location: Texas Health Denton, 3000 N Interstate 35, Denton, TX 76201 Work Hours: Full-Time\: Monday - Friday 10\:00am to 6\:30pm Admissions Department Highlights: Great working environment with plenty of learning opportunities. Opportunity to work in a fast pace multi department environment. Ability to interact and become familiar with all other hospital departments. Friendly family-orientated environment.

Appointment Scheduling Specialist - Sideline Orthopedics & Sports Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 902 Randol Mill Road, Suite 250, Arlington, TX 76012 Work hours\: Full-time, 40 hours weekly, Monday thru Friday, 8\:00am - 5\:00pm Sideline Orthopedics & Sports Clinic Highlights: Team Oriented Sideline opportunities Community Outreach Initiatives Here's What You Need High School Diploma or equivalent (required) 2 years related experience in Healthcare environment (preferred) 6 months Front Desk experience (strongly preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1