Patient Advocate
Patient care coordinator job in Milton, GA
A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member.
The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders.
Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented.
Duties and Responsibilities:
Follow communication scripts when managing a member's communications.
Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
Adhere to established standards and guidelines with ability to help to recommend improved procedures.
Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information.
Help members understand the program by answering questions and explaining procedures and providing general information.
Call doctors' offices to obtain and maintain members' current prescriptions.
Document member activities, phone call results and communication in our systems/software.
Complete required paperwork adhering to compliance standards.
Maintaining patient confidentiality and compliance regulations such as HIPAA.
Required Skills and Qualifications:
Excellent communication skills, both written and verbal.
Substantial active listening skills.
A patient and empathetic approach and attitude.
Customer focus and highly adaptable to different personality types.
Exceptional interpersonal and rapport building skills.
Vigorous time management, organizational skills and attention to detail.
Phone skills including the ability to incorporate appropriate phone etiquette.
Creative solutions seeking.
Comfortable working in fast paced environments.
Adaptability and flexibility.
Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
Willingness and ability to learn about company's products, services, and processes.
Coachable with a willingness to learn and a desire to succeed.
Process oriented, with a focus on continuous improvement.
Self-Motivated.
Strong data input skills.
Job Experience Preferences:
Experience as a Pharmacy technician is strongly preferred.
Experience in a highly customer service-oriented role.
Experience in a Call Center or Customer Support environment.
Compensation is commensurate with experience.
Patient Care Coordinator
Patient care coordinator job in Atlanta, GA
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: Travel may be required up to 25% locally.
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
Safety-Sensitive Statement:
This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical
will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyPatient Care Coordinator Home Health
Patient care coordinator job in Stockbridge, GA
Become a part of our caring community and help us put health first
As a Patient Care Coordinator, you will:
Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.
Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.
Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
Assist program in timely processing of physician orders as directed.
Use your skills to make an impact
Required Qualifications
RN/LPN/LVN license.
Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
Preferred Qualifications
Bachelors of Science in Nursing preferred.
A minimum of three years clinical experience preferred
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Care Coordinator/Front Desk Associate
Patient care coordinator job in Cumming, GA
Benefits:
401(k)
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Customer Service
· Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.
Front Desk
· Greet every patient with genuine warmth and great energy; offer refreshments; make them glad they decided to come to 4Ever Young.
· Follow 4Ever Young procedures for checking patients in and out. Maintain accurate and complete patient information, including all appropriate consent forms, for all patients.
· Keep the front lobby/waiting area of your center to 4Ever Young standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials.
· Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your role. This includes handling of patient forms and medical records as well as using your judgment to offer patients private space for questions if needed.
· Answer the phone using 4Ever Young phone procedures; make a plan for phone coverage if you must be away from the desk.
Sales
· Learn 4Ever Young credentialing information for your center; familiarize yourself with basic information about all products and services so you can answer questions.
· Be an enthusiastic ambassador for our products and services - find what you love and share your experience with patients!
· Inform patients of promotions, discounts, and membership programs that may save them money or be a great fit for them. Be prepared to talk about the benefits of the membership program. Proactively offer to add patients to our mailing list or send them info about upcoming promotions.
· Follow up on new leads as required; meet weekly and monthly goals for lead conversion and scheduling appointments.
Daily Operations
· Assist as needed with ordering/stocking office supplies, medical supplies, or other center materials.
· Assist as requested with community events or center events/promotions. Track details and guests, order supplies, coordinate with vendors, staff the event, and/or assist in any other capacity as requested by your manager.
Additional Duties
· Perform other duties as requested. Be a strong team player with a positive attitude and do what needs to be done without being asked. Compensation: $15.00 - $20.00 per hour
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Cumming, GA
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cumming,GA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplySpiritual Care Coordinator
Patient care coordinator job in Marietta, GA
Hey, Divine Pathfinder! Your Spiritual Adventure Awaits
Could your spiritual wisdom put an enlightened sage to shame? Can you offer comfort like a warm mug of cocoa on a snowy day? If you're nodding right now, we might have just the calling for you.
Inspire Hospice and Palliative Care is seeking a compassionate, radiant Chaplain and Bereavement Coordinator-a soulful professional ready to bring light and guidance to those navigating end-of-life care. This isn't an office-bound gig. You'll travel to homes, assisted living communities, and skilled nursing facilities, offering spiritual care, emotional support, and heartfelt presence to patients and families during life's most sacred moments.
Who We Are
At Inspire, we're not just a healthcare provider-we're a movement. Recognized as one of Modern Healthcare's Best Places to Work, we've built a vibrant, purpose-driven culture that feels more like a family than a workplace. We cheer each other on, celebrate small wins, and commit to exceptional hospice care-with a touch of joy and a lot of heart.
Why Choose Inspire?
A workplace so supportive and energetic, it puts a carnival to shame
A culture of celebration, connection, and shared purpose
A mission that matters: transforming hospice care with compassion and creativity
Your Spiritual Quest Requires:
A degree in ministry, psychology, theology, or counseling from a recognized institution (Hogwarts grads welcome too!)
At least one unit of Clinical Pastoral Education (CPE)
One year of experience supporting patients and families through death and dying
Experience working with a religious institution or agency
A valid driver's license, reliable transportation, and auto insurance
Experience leading or training volunteers (bonus points for being a role model in socks and sandals)
The ability to show up consistently-we love your energy when you're here!
Your Role on This Journey
Deliver spiritual and bereavement care aligned with hospice philosophy
Support patients and families with presence, prayer, listening, and love
Lead bereavement programs, memorial services, and grief support offerings
Document care and interactions in compliance with company and state standards
Partner with volunteers, interdisciplinary team members, and families to create a holistic circle of care
Position Also Referred to As:
Hospice Chaplain/Bereavement Coordinator, Hospice Chaplain, Spiritual Care Counselor, Bereavement Support Coordinator, Chaplain and Bereavement Counselor, Chaplain of Spiritual Care & Bereavement, Spiritual Advisor - Hospice
Ready to Answer the Call?
If your heart beats for service, your spirit shines with warmth, and you're ready to walk alongside others through life's sacred transitions-send us your resume. Your next meaningful chapter could begin at Inspire Hospice, where every day brings a new opportunity to make a lasting impact.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Atlanta, GA
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: Travel may be required up to 25% locally.
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
Safety-Sensitive Statement:
This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical
will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyFertility Patient Care Coordinator - Sandy Springs
Patient care coordinator job in Atlanta, GA
Job Description
We are seeking a friendly, experienced Patient Care Coordinator - Sandy Springs. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third Party clinical staff.
Hours: 7:30am-4:00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon.
Responsibilities include:
Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
Obtain proper consents for all treatment.
Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
Maintain patient's records, charts and pertinent information.
Manage prescreening checklist maintenance.
Qualifications:
High school diploma required, Bachelor's degree preferred or comparable experience in reproductive medicine
At least 1 year of MEDICAL ADMINISTRATIVE experience required.
Fertility experience is highly preferred.
Customer Service Driven.
Ability to work independently and as part of a multidisciplinary team.
Effective organizational, communication and computer skills are a must.
Why You'll Love Working Here - Our Amazing Benefits:
???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
????️ ????️ ????️ ???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
???? Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
???? Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
???? Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Patient Care Coordinator/ Engager
Patient care coordinator job in Morrow, GA
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Morrow, GA
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Smyrna, GA
JOIN A LEADING HEALTHCARE COMPANY
Do you dream of a great career with a great company - where you can make an impact and help people? We dream of giving you the opportunity to do just this.
Our culture of caring is evident by being recognized as one of Inc. Magazine's “Most Inspiring Companies of the Year” in 2021. Curant Health continues to be one of the Nation's fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our proprietary Medication Care Management program and processes are validated to improve health plan member adherence while reducing overall plan costs for plan members and partners.
Curant Health is searching for a Patient Care Coordinator to join its team in Smyrna Georgia. Monday- Friday 8:30am- 5:30pm.
Responsibilities
With your passion to help patients, your drive to make an impact on those you care for, and your commitment to customer service, you will serve as the primary link between our patients, physicians and pharmacy. We have listed a few or your responsibilities below:
Build relationships and take care of your own assigned pharmacy patients by providing excellent customer service and meeting their healthcare needs and goals.
Communicate clearly and effectively both in person and on the phone to a variety of audiences including patients, doctors, hospitals, pharmacists and staff.
Accurately utilize our pharmacy software system to document patient notes, verify insurance and maintain healthcare records related to your assigned patients.
Work and grow in a collaborative and family-like atmosphere where you are more than just a number.
We truly care about both our patients and our employees!
Qualifications
Must be currently registered in the state of Georgia as a Pharmacy Technician.
Must have a High School Diploma.
Excellent communication skills, both verbal and written.
Knowledge using Microsoft Word, Outlook and Excel.
Able to transcribe information and data accurately.
2 years relevant work experience in a pharmacy preferred.
Experience handing pharmacy insurance rejections and billing preferred.
Experience in a retail pharmacy environment preferred
Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
Fertility Patient Care Coordinator - Piedmont
Patient care coordinator job in Atlanta, GA
We are seeking a friendly, experienced Patient Care Coordinator - Piedmont. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third Party clinical staff.
Hours: 7:30am-4:00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon.
Responsibilities include:
* Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
* Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
* Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
* Obtain proper consents for all treatment.
* Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
* Maintain patient's records, charts and pertinent information.
* Manage prescreening checklist maintenance.
Qualifications:
* High school diploma required, Bachelor's degree preferred or comparable experience in reproductive medicine
* At least 1 year of MEDICAL ADMINISTRATIVE experience required.
* Fertility experience is highly preferred.
* Customer Service Driven
* Ability to work independently and as part of a multidisciplinary team.
* Effective organizational, communication and computer skills are a must.
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Patient Care Coordinator
Patient care coordinator job in Tifton, GA
DEPARTMENT: HOSPICE FACILITY: Hospice of Tift Area WORK TYPE: Full Time SHIFT: Daytime The Patient Care Coordinator is responsible for initial patient services as well as the day to day management and coordination of patient/family care activities and services. Patient Care Coordinator is responsible for supervision of clinical personnel, and works with physicians, hospital personnel, contract personnel, and others as relates to hospice patient care. Responsible for referrals, explanation of services, sign-ups, and initial nursing evaluations. Provides guidance and assistance to RNs, LPNs, non-licensed staff in the hospice setting; is accountable for the caliber of patient care performed by them self and those under their supervision; promotes and coordinates team work with physicians and associates; interfaces effectively with other departments. Assists in ensuring compliance with regulations as established by the State Board of Registered Nursing, the JCAHO, federal and state regulations and reimbursement guidelines, and the policies of the organization, Hospice of Tift Area, and the National Hospice and Palliative Care Organization. Provides customer service to patients, families, visitors, physicians, coworkers, and other medical and non-medical persons.
RESPONSIBILITIES:
* Directs the planning, organizing, training and direction in order to control work flow.
* Demonstrates good judgment by conducting all aspects of supervision in a fair, firm, consistent and objective manner; counsels employees in privacy.
* Delegates tasks by communicating clearly the expectations of team members.
* Assist in developing and growth of department by recommendations based on identifying utilization trends, program goals, departmental objectives, and changes in technology.
* Takes call on an as needed basis to assure coverage 24 hours per day, 7 days a week.
* Coordinates and oversees all direct and indirect patient services provided by clinical personnel.
* Supervises clinical team members in the delivery of patient care and assists with patient care as needed, providing efficient and gentle patient care specific to the standard of care for patient's age and clinical condition.
* Develops and implements a nursing staffing pattern.
* Receives referrals and completes admissions including: accumulating and reviewing patient information related to case to determine appropriateness of referral; explaining hospice services to patient/family/caregiver; assisting patient/family/caregiver in the signing of hospice documents; completing initial nursing evaluation; and preparing initial care plan and patient chart.
* Develops, implements, and documents written policies and procedures to provide nursing staff with practical methods of meeting collective and individual responsibilities as outlined and assigned in the interdisciplinary plan for each patient/family.
* Reports changes/needs/requests to physician and act as liaison between patient/family and physician. Initiates and sustains the implementation of orders for medications, treatments, and laboratory tests as prescribed by the primary care physician.
* Assesses patient's condition and reevaluates needs/changes regularly. Initiates plan of care, re-evaluates and updates as necessary.
* Provides efficient and gentle patient care specific to the standard of care for patient's age and clinical condition.
* Demonstrates ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques, and educates the patient and family regarding pain management.
* Arranges for delivery of needed durable medical equipment (DME) to patient's place of residence.
* Ensures each patient/family/caregiver is visited and assessed by each interdisciplinary team member in compliance with the plan of care, hospice policy and National Hospice and Palliative Care Organization guidelines.
* Fosters cooperative and collaborative efforts among family members/caregivers in sharing responsibility for providing patient care. Provides patient/family/caregiver with information, support and encouragement, lending to empowerment and problem solving.
* Assists the patient with activities of daily living and facilitates the patient's efforts toward self-sufficiency and optimal comfort care, including pain and symptom management.
* Completes, maintains, and submits accurate and relevant clinical notes regarding patient's condition and care given. All documentation is completed within 24 hours of rendering service.
* Cultivates cooperative and collaborative effort among hospice team members, family/caregiver, hospital personnel, and other providers in providing continuity of patient care in a holistic manner.
* Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified.
* Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
* Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
* Offers suggestions on ways to improve operations of department and reduce costs.
* Attends all mandatory education programs.
* Improves self-knowledge through voluntarily attending continuing education/certification classes.
* Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
* Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
* Volunteers/participates on hospital committees, functions, and department projects.
* Manages resources effectively.
* Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
* Makes good use of time so as to not create needless overtime.
EDUCATION:
* Associate's Degree in Nursing
CREDENTIALS:
* REGISTERED NURSE
OTHER INFORMATION:
Must maintain current licensure as a Registered Nurse in the State of Georgia. Must maintain BLS certification. Minimum of five (5) years experience in general nursing, and previous nursing experience in hospice preferred. Management or supervisory experience preferred. Certification as Hospice or Palliative Care nurse preferred.
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Valdosta, GA
The Patient Care Coordinator Registered Nurse job consists of Registered Nurse who assist our doctors. The Registered Nurse in this department monitors patients and diagnosis as well as updates data. The Patient Care Coordinator will collaborate with a multidisciplinary team to improve patient outcomes. Also, the Patient Care Coordinator will serve as a role model by actively participating in the process of continuous professional development, teaching and learning across the healthcare continuum. Within this position, the Registered Nurse will provide specialized nursing care excellent customer service, critical care nursing by motivated, competent, and professional nursing staff.
Patient Care Coordinator Job Requirements:
Current RN License in State of Georgia
CPR required
Charge Nurse experience in related specialty area preferred
Ability to work well individually and as a team leader or member
Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques
Ability to read and interpret policies, standards, and think critically evaluating patient care issues
Strong clinical nursing skills in assessment, planning, intervention and evaluation
POSITION SUMMARY
Ensures the delivery of quality patient care on a shift and provides patient care through implementation of the nursing process of all age groups cared for on the unit.
. Coordinates patient's plan of care with physicians and other disciplines.
. Maintains an atmosphere which ensures South Georgia Medical Center's mission, vision, values, code of conduct, goals, policies and standards are consistently supported and enforced.
Manages shift within established budgetary parameters.
Supervises, manages and actively assists in staff development on assigned shift.
KNOWLEDGE, SKILLS & ABILITIES
. Current RN license in the State of Georgia.
Current Healthcare Provider CPR required.
Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred.
Ability to work well individually and as a team leader or member.
Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication.
. Ability to lead and develop others individually and as a team.
. Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors.
Ability to operate clinical equipment, computer and telecommunications devices.
Demonstrated current knowledge of patient care, leadership, and management principles.
South Georgia Medical Center is a not-for-profit medical system dedicated to be the leader in improving the health, wellness and quality of life in the community. With 418 licensed beds and more than 300 affiliated physicians and 2,600 employees, SGMC, its campuses, and affiliates provide a broad range of high quality healthcare services. SGMC is located in Valdosta, Georgia and serves 380,000 residents across a 15-county service area.
SGMC was established to care for the sick and injured, regardless of sex, race, creed, color, nationality, handicap or disability. As a self-supporting medical system, SGMC proudly provides care for the sick and injured with no local tax support. Because SGMC is publicly owned and operated, any earnings are reinvested back into the system's facilities and services. This also allows SGMC to fund valuable outreach and education programs that benefit local students, seniors, the uninsured and many others.
Required Skills
KNOWLEDGE, SKILLS & ABILITIES
1. Current RN license in the State of Georgia.
2. Current Healthcare Provider CPR required.
3. Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred.
4. Ability to work well individually and as a team leader or member.
5. Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication.
6. Ability to lead and develop others individually and as a team.
7. Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors.
8. Ability to operate clinical equipment, computer and telecommunications devices.
9. Demonstrated current knowledge of patient care, leadership, and management principles.
JOB CODE: 27212311
Scheduling Specialist
Patient care coordinator job in Dalton, GA
Job Description
Transforming The Way Construction Owners Use Technology & Data
Are you a proactive planner with deep expertise in data center scheduling and phased delivery? Do you enjoy working with innovative teams and delivering complex construction schedules with precision? If so, the Scheduling Specialist role at Avicado offers the opportunity to drive impact in high-performance, client-facing environments.
You will love this job if…
You are a high performer, self-starter, and love to learn.
You take ownership of projects and drive impact.
You connect and grow both inside and outside the organization.
You thrive in a fast-paced, dynamic environment while staying authentic and having fun.
What you'll do…
Create detailed project schedules during planning and design phases, incorporating critical elements such as design milestones, permitting timelines, and long-lead procurement.
Baseline & Strategic Scheduling: Establish and maintain baseline schedules that align with the delivery strategy, including phased commissioning and fast-track execution models.
Risk & Impact Analysis: Perform schedule risk assessments to identify delays along the critical path and propose mitigation strategies. Conduct what-if scenarios to forecast impacts of design changes, procurement delays, or field issues.
Cross-Functional Coordination: Collaborate closely with design, cost, and procurement teams to ensure realistic integration of timelines and resource dependencies.
Ongoing Schedule Management: Maintain live project schedules throughout execution. Reflect real-time progress, manage updates, and track changes to provide accurate and actionable schedule insights.
Critical Path Monitoring: Track and analyze critical and near-critical activities, proactively identifying delays and recommending recovery plans.
Commissioning Schedule Management: Develop and manage commissioning plans in alignment with mechanical, electrical, and IT system turnovers, including parallel commissioning strategies.
Tool & Process Optimization: Leverage existing tools such as Procore and MS Project to drive schedule efficiency. Identify gaps and recommend new systems or tools to enhance performance and alignment with client needs.
Client Engagement & Business Reviews: Lead Quarterly Business Reviews (QBRs) with client's sponsor team and Avicado executives to review scheduling performance, realign goals, address emerging challenges, and define next-phase priorities.
You should have...
Advanced proficiency in scheduling software. Expert level of MS Project is required along with general working knowledge and ability with P6.
Mastery of schedule development, including work breakdown structures (WBS), logic sequencing, resource loading, and schedule baselining.
5+ years of data center construction scheduling and/or project management expertise.
Familiarity with phased delivery models and early equipment procurement specific to data center environments.
Knowledge of how scheduling interfaces with cost, procurement, risk, and change management systems.
Ability to develop integrated schedules and maintain alignment across multiple trades and stakeholders.
Strategic thinking to identify risk scenarios, assess mitigation options, and proactively advise on recovery strategies.
Ability to interface effectively with design teams, contractors, commissioning agents, and other project stakeholders.
Facilitation skills to lead schedule review meetings, coordination sessions, and recovery planning workshops.
Hands-on understanding of field construction activities and constraints to ensure realistic and executable schedules.
Flexibility to dynamically update and re-sequence schedules in response to design evolution, procurement delays, or field conditions.
High attention to detail, especially in meeting client-specific requirements for large-scale or hyperscale programs.
A proactive, self-starting mindset with a high degree of ownership and accountability.
Preferred Qualifications
5+ years of data center or mission critical experience.
Demonstrated success managing complex, phased scheduling strategies in high-performance projects.
Characteristics of an ideal candidate
Responsive; Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external
Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas
Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients
Empowered; bring solutions instead of problems
Performance Driven & Accountable; sets goals and challenges our high-performance culture
Even-tempered; handles pressure and thrives in a fast-paced environment
Coachable; recognizes strengths & weakness and open to guidance
Why Avicado
Competitive compensation
Health insurance
401k with employer match
Flexible PTO
Remote work
Philanthropic Matching Gift Program And more…
About Avicado
Avicado, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team.
We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously.
Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more.
Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry.
These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team.
If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us!
EOE
Lead Surgery Scheduling Specialist
Patient care coordinator job in Atlanta, GA
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
The role will function as a lead for the surgery scheduler team. Will supervise surgery schedulers and provide practice leadership and oversite for the surgery scheduling role. Help to develop relationships and partnerships as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires specific knowledge of all clinical service lines for the operating rooms at all Northside surgical locations or any affiliated Outpatient Surgery Center. Additional skills required include typing, experience using computerized documentation systems, strong customer service and problem solving.
Qualifications
REQUIRED:
1. Associate's degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years previous medical related clerical experience.
2. Demonstrates high level proficiency in the following software packages or equivalent:
3. Microsoft Office (Word, Excel, PowerPoint, Access)
4. Highly developed interpersonal, facilitation, verbal communication, and written communication skills.
5. Must possess problem solving skills
6. Must possess excellent communication, organization, and interpersonal skills.
7. Ability to plan time effectively, balance multiple tasks, and execute projects to completion.
8. Demonstrated knowledge of Medical terminology
9. Ability to type 40 words per minute
PREFERRED:
1. Bachelor's degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field
2. Clinical certification in Athletic Training, Medical Assistant, or equivalent; or 3 years' experience in surgery scheduling and precertification.
3. Required experience with surgery scheduling and insurance authorization.
4. Previous experience in hospital/medical office scheduling environment.
5. Demonstrated knowledge and skill in the use of a computerized scheduling system
6. Experience interfacing with physician offices, other organization departments, and third party payers.
7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
8. Ability to work independently.
Work Hours: 8-4:30
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Tucker, GA
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tucker Northlake Square, GA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator - GA
Patient care coordinator job in Smyrna, GA
JOIN A LEADING HEALTHCARE COMPANY
You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this.
What helps set Curant Health apart?! FULL TIME POSITIONS, NO NIGHTS, NO WEEKENDS, PAID HOLIDAYS AND EMPLOYEE BENEFITS! Yes, that's correct. We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do.
Our culture of caring is evident by being recognized as one of Inc.'s fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our medication management programs and processes are proven to improve outcomes while reducing overall healthcare costs for our patients.
Curant Health is searching for a Patient Care Coordinator to join its team in Smyrna, GA
Responsibilities
With your passion to help patients, your drive to make an impact on those you care for, and your commitment to customer service, you will serve as the primary link between our patients, physicians and pharmacy. We have listed a few or your responsibilities below:
Build relationships and take care of your own assigned pharmacy patients by providing excellent customer service and meeting their healthcare needs and goals.
Communicate clearly and effectively both in person and on the phone to a variety of audiences including patients, doctors, hospitals, pharmacists and staff.
Accurately utilize our pharmacy software system to document patient notes, verify insurance and maintain healthcare records related to your assigned patients.
Work and grow in a collaborative and family-like atmosphere where you are more than just a number.
We truly care about both our patients and our employees!
Qualifications
Must be currently registered in the state of Georgia as a Pharmacy Technician.
Must have a High School Diploma.
Excellent communication skills, both verbal and written.
Knowledge using Microsoft Word, Outlook and Excel.
Able to transcribe information and data accurately.
2 years relevant work experience in a pharmacy preferred.
Experience handing pharmacy insurance rejections and billing preferred.
Experience in a retail pharmacy environment preferred
Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
Patient Care Coordinator/ Engager
Patient care coordinator job in Albany, GA
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Albany, GA
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Pooler, GA
Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pooler, GA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Care Coordinator
Patient care coordinator job in Richmond Hill, GA
Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Richmond Hill, GA!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
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