Patient care coordinator jobs in Glendale, AZ

Sunlight Dental located in Surprise, AZ is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday: 8:00am-1:pm Tuesday: 8:00am-5:00pm Wednesday: 8:00am-5:00pm Thursday: 8:00am-5:00pm Friday: 8:00-5:00pm Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

About Valle del Sol Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement. Job Description: This individual will provide care coordination to youth and adult patients by supporting patients and families in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This individual is Peer/Family Certified, meaning they can personally identify with accessing supportive behavioral health services for themselves or for personal contacts. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffings to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct annual assessments, screeners, Crisis Plan and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will also facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $20.00/hour Job Qualifications: * Behavioral Health Technician II (BHT II) * 18 Years of age or older; and * Bachelor's or master's degree in behavioral health (B.H.) related field; or * Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or * Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or * Associate degree AND 2 years of BH work experience; or * High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. * Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). * Strong verbal, written, and communications skills * Knowledge of Windows environment and/or Electronic Health Records Systems. * Ability to provide culturally sensitive services * Must have or be able to obtain a valid Fingerprint Clearance Card. * Must possess reliable transportation, valid driver's license, and proof of auto insurance. * Must maintain current BLS certification * TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire * Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella Benefits * 401(k) * 401(k) matching * Medical Insurance * Dental Insurance * Vision Insurance * Paid Life Insurance * Paid Disability Insurance * Paid time off * Employee assistance program * Employee discount * Professional development assistance * Referral program Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at *********************.

AudioNova - a Sonova Brand Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203 Compensation: $23.00 - $24.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

AudioNova - a Sonova Brand Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203 Compensation: $23.00 - $24.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Full-time Description The Patient Care Coordinator (PCC) serves as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center. This role involves scheduling appointments, processing referrals, and maintaining accurate patient records to ensure a smooth clinic experience. We have openings at our North Phoenix and Central Phoenix clinics and our Call Center. Key Responsibilities: Manage patient flow during check-in/check-out when working front office. Schedule appointments using the Athena system, matching provider availability with patient preferences. Process inbound and outbound calls related to referrals and appointment scheduling. Verify and update patient information and maintain accurate records. Collaborate with medical staff to ensure efficient operations and patient care. Collect payments and assist with the overall clinic environment. Requirements Qualifications: Strong customer service and communication skills. Experience with scheduling systems preferred. Ability to multitask in a fast-paced environment. Education & experience: High school diploma or GED. Experience working in a medical practice is desired. Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current driver's license and auto insurance. Traveling may be required between clinics and admin offices. Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Must have a commitment to excellence and high standards. Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to multitask, manage priorities and workflow. Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail. Able to operate computer software with training. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational level and with external customers. Physical Requirements and Work Environment: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate office requirement, including computer and copier equipment. Must be able to sit or stand for long periods of time, with occasional walking. Ability to bend and lift up to 25 pounds. Hearing and vision required required. Salary Description $17-$19.50/hr

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Join Arizona's Leader in Minimally-Invasive Pain Care About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices. Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. Employee Benefits We value our employees and offer a comprehensive benefits package, including: Paid Time Off (PTO) Sick Time 401(k) Retirement Plan Medical, Dental, and Vision Insurance Seven Paid Holidays JOB TITLE: ASOP Coordinator FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to VP Administrative Operations SUPERVISION EXERCISED: NONE GENERAL STATEMENT OF DUTIES Responsible for checking patients in and out of their appointments at the Deer Valley location and answering the ASOP line. Answering calls in a pleasant manner aiming towards a one call resolution. Responsible for assisting patients with inquiries and scheduling appointments. ASOP Coordinator is also responsible for maintaining schedules and insurance compliance. Communicating with patients via the various platforms offered and maintaining the various electronic messaging platforms. ESSENTIAL FUNCTIONS Responsible for managing the front desk for the ASOP team in Deer Valley. Checking patients in and out, ensuring appointments are scheduled prior to leaving. Responsible for answering the incoming ASOP line, scheduling all types of appointments, including but not limited to new patients, follow ups, post ops, and assisting with surgical appointments as necessary. Registers new patients ensuring accuracy. Meet metrics as set forth within the department, ensure 100% answer rate. Provides individualized care, which encourages the patient's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being. Assists with obtaining, requesting, and maintaining patient records, and loading referrals in the EMR. Attends to the patient's needs, aiming for a one call resolution. Demonstrates appropriate knowledge and competence of designated skills identified for this position. Fosters a positive and professional procedural environment by interacting with all people in a considerate, helpful, and courteous manner and by participating as a team member. Updates patient demographics, charts and insurances as needed. Responsible for managing ASOP providers' schedules. Responsible for reviewing, processing and following up on orthopedic recalls. Calls on all cancelled and no showed appointments. Assists surgery scheduler in scheduling surgeries, follow up, pre and post op appointments. Assists in processing internal referrals for surgical candidates, including DME, imaging, or other evaluations. Responsible for maintaining and processing all forms of inbound communications, including faxes, emails, imaging CDs and mail. Assists in maintaining the various company methods of communication, including emails, portal requests, text messages and chats. Works in collaboration with the ASOP providers and surgery scheduler to assist patients and schedule them accordingly Ability to communicate with patients and third parties proficiently and professionally. Responsible for answering inbound phone calls in a pleasant manner Maintains HIPAA at all times All other duties as assigned EDUCATION High School Diploma /GED Certificate EXPERIENCE Three to five years' work experience in a medical office setting Previous medical practice/pain management experience 5 or more years' experience with computer and paperless processes 5 years' experience of MS Office products KNOWLEDGE Working knowledge of medical insurances Prior use of practice management and EMR programs Work independently while maintaining a positive attitude SKILLS Skilled communicator and ability to work effectively in resolving problems Strong office and computer skills, experience with paperless workflows Solid organizational skills Exceptional attention to detail. Bilingual - preferred ABILITIES Ability to quickly resolve conflict in a respectful manner Ability to work independently and maintain a positive attitude Ability to interact with management, physicians, and teammates at all levels and effectively. Ability to communicate with teammates and management both in oral and written form. Ability to be able to meet deadlines in a fast-paced, quickly changing environment. Ability to act as gatekeeper and escalate relevant information to leadership as needed. Ability to treat confidential information with appropriate discretion. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Good visual acuity, accurate color vision. Requires sitting and standing associated with a normal office environment. ORGANIZATIONAL REQUIREMENTS This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description Intake Patient Care Coordinator At Aegis Healthcare we are expanding our Intake Patient Care Coordinator team, providing compassionate care to patients in their homes and are seeking a dynamic and experienced individual, for the role of Intake Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Aegis? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of the people we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. Employment Status: Full Time Location: Mesa, AZ Compensation: $20-$22 Highlights of working for Aegis! Support in your Role: Enjoy comprehensive onboarding and continuous training Schedule Flexibility: Build a schedule during the week around your life Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards and Recognition Programs! Great Benefits Package: A generous 22 days of PTO available Medical, Dental, Vision, 401(k) + Matching, Life, accident, and disability insurance options, and referral bonuses! About Aegis Healthcare Our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust. To ensure consistently seamless, high-quality care, we have developed a continuum of patient focused services including Mobile Primary Care, Home Health, Palliative, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we are able to serve the diverse needs of our patients, and support our mission to "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As our Intake Patient Care Coordinator - Home Health Division, you'll be a behind-the-scenes powerhouse, ensuring Aegis patients receive excellent care from the moment of first contact. Your role is essential to Aegis Healthcare's smooth operations and our patient experience. You'll be the first touchpoint for referral sources, responsible for expertly handling phone calls to collect vital information, completing authorizations, and verifying insurance. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on at Aegis. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value. If you're detail-oriented and thrive in a multitasking environment, this role offers a fulfilling opportunity to be an important part of our family-like, supportive work culture that people love. Desired Skills & Qualifications 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test Make a Difference with Aegis! If you're seeking a supportive environment that values your contributions, apply to join Aegis Healthcare today! Aegis Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer, welcoming applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All Aegis Healthcare employees must be able to pass a criminal background check.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday through Friday Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: Mesa 2 gateway- 3035 S Ellsworth rd Mesa AZ 85212 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

TRBHA CARE COORDINATOR CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: CLINICAL REPORTS TO: TRBHA CARE COORDINATOR LEAD STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so. DUTIES AND RESPONSIBILITIES: Manages a caseload of clients/potential clients who would benefit from behavioral health services. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS. Assist and manages the distribution of notices of admit from AHCCCS. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned. Ability to facilitate referral process to assure continuity of care. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: 21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency and the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.

and Purpose The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Duties and Responsibilities The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining complete knowledge of Restaurant's food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and wait list parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at host area Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant Interacting with guests coming in and as they leave, ensuring a positive dining experience Filling to go orders, if applicable Maintaining restrooms throughout shift Supporting waiters and kitchen staff in other duties as required Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy Displaying integrity and honesty in all aspects of your employment Performing other duties as directed Job Knowledge, Skills and Abilities High energy and stamina are required Ability to stay calm and work efficiently under pressure Ability to prioritize job duties and manage time effectively Excellent verbal communication skills required Excellent customer service to treat patrons like family Must be able to read, write, and determine wait time based on Company's procedures The ability to use the company's POS system Requirements This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Required Qualifications Must be 18 years of age or older at the time of application California food handler's card required Previous relevant full-service restaurant service experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Preferred Qualifications and Skills One year of relevant full-service restaurant experience Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required. Assist guests with the check-in process, verify demographic and insurance information, and update as needed. Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality. Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal. Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards. Refers guests with questions regarding financial liability to appropriate resource(s). Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact. Document guest requests to the Care Team through EHR. Work appropriate system reports for assigned provider/provider group. Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group. Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience. Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure. Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer. Adhere to patient service standards. Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere. Complete front desk and/or call center duties with a welcoming spirit and efficiency. Adhere to appropriate workflow processes. Collaborate with team members to deliver an exceptional guest experience. Demonstrate an attention to detail. Cultivate a learning/teaching environment with team members. Support other departments as needed. Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives. Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic. This is voluntary growth opportunity. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. License/Certificates Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic. The is a voluntary growth opportunity. Education/Experience High School graduate or GED preferred. Comfortable with technology. Preferred: Administrative or technical background acquired through completion of 2-3 years of college. Preferred: Minimum one (1) year medical office experience Knowledge, Skills and Abilities Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families. Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team. Demonstrate a positive and professional attitude and dress at all times. Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members. Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities. Ability to effectively multitask under pressure with accuracy in a fast-paced environment. Excellent attendance. Demonstrates intermediate computer skills and knowledge of computer software programs. Treat every interaction as an opportunity to make an impact and deliver excellence. Working Environment Office type environment requiring frequent fluctuations between sitting and standing. PHI/Privacy Level HIPAA1

Job DescriptionBenefits: 401(k) matching Company parties Dental insurance Health insurance Paid time off Outbound Scheduling Specialist Are you a people person with a passion for providing great customer service? We're looking for an energetic and motivated Customer Service Representative to join our team! In this role, your primary responsibility will be making outbound calls to potential and existing customers to offer free tree evaluations. Youll be the first point of contact in helping homeowners understand the value of proper tree care and connect them with our expert arborists for a no-obligation assessment. Key Responsibilities: Make outbound calls to homeowners from a provided list Introduce our tree care services in a friendly and informative way Explain the benefits of a free tree evaluation Schedule appointments for certified arborists to visit and assess customers trees Answer basic questions and handle any initial concerns Maintain accurate records of calls and customer responses What Were Looking For: High school diploma or equivalent Strong communication skills and a confident phone presence Positive attitude and a customer-first mindset Ability to handle rejection professionally and stay motivated Comfortable working with call scripts and customer tracking tools Previous customer service or sales experience is a plus, but not required Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only) Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona Compensation: $19.00 an hour, plus bi-weekly bonus Perks: Paid training Supportive team environment Opportunities for growth and bonuses based on performance Benefits: Medical Insurance Dental Insurance Paid Company Holidays One Week Paid Time Off 401k

Receptionist Front Office Type: Public Job ID: 131746 County: East Maricopa Contact Information: Queen Creek Unified School District 20217 E Chandler Heights Rd Queen Creek, AZ 85142 District Website Contact: QCUSD Recruitment Team Phone: ************** Fax: District Email : JobID 5836 Location: Crismon High School JOB GOAL: To act as confidential receptionist to school office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous handling of all inquiries and visitors. QUALIFICATIONS: * High School diploma or equivalent. * General clerical skills. * Exceptional public relations skills. * Ability to handle front office environment. * Must pass fingerprint and background clearance. * Ability to lift up to 25 lbs., be able to exert 25 -30 lbs. of force frequently, push, pull or otherwise move objects. * AAbility to walk, reach, climb or balance, stoop or kneel, and to sit for long periods of time. * Must obtain an Arizona IVP Fingerprint Clearance Card TERM OF EMPLOYMENT: 228 days; 11 months REPORTS TO: Principal HOURS: 40 hours per week - Monday-Friday 6:30 a.m.-3 p.m. CLASSIFICATION: Non - Exempt PERFORMANCE RESPONSIBILITIES Responsibilities shall include, but not be limited to, the following: * Open and close the front office daily * Place and receive telephone calls and record messages * Assist with Subsitutes and assigning classroom coverage * Assist in office with appointments, calls, etc * Welcome visitors and arrange for their comfort, and screen unexpected callers in accordance with pre-determined procedures * Process and distribute incoming/outgoing mail * Maintain a high level of confidentiality in all aspects of school business. * Serve as liaison to school offices in emergencies * Operate and monitor all office equipment; Maintain a regular filing system, as well as a set of locked confidential files, and process correspondence as instructed * Assist as back up to attendance as needed; Perform other duties as assigned Other: COMPENSATION: Per QCUSD salary schedule for applicable position BENEFITS: As per QCUSD District policy PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to use hands and arms, stand, bend or stoop. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Notice of Nondiscrimination Queen Creek Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. Queen Creek Unified School District also does not discriminate in its hiring or employment practices. The following employees have been designated to handle inquiries regarding the nondiscrimination policies: Director of Student Services, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************ and Compliance Officer for Section 504/ADA, Director of Special Education, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************. El Districto Escolar Unificado de Queen Creek no discrimina en base a su raza, color, religión, origen nacional, sexo, discapacidad, edad, o la orientación sexual para la admisión y su acceso a sus programas, servicios, actividades, o en cualquier aspecto de sus operaciones y proporciona un acceso igualitario a los Boys Scouts y otro grupos de jóvenes designados. El Districto Escolar Unificado de Queen Creek tampoco discrimina en sus prácticas de empleo y contratación. Los siguientes empleados han sido designados para manejar las preguntas en cuanto a las pólizas de no discriminación: Director de Servicios Estudiantiles, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************ and Funcionario de Cumplimiento para la Sección 504/ADA, Director de Educación Especial, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************.

Job Description State Farm Agency, located in Surprise Arizona, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Keep records of customer interactions, process customer accounts and file documents You will receive: Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Strong phone contact handling skills and active listening Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.

TRBHA CARE COORDINATOR CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: CLINICAL REPORTS TO: TRBHA CARE COORDINATOR LEAD STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so. DUTIES AND RESPONSIBILITIES: Manages a caseload of clients/potential clients who would benefit from behavioral health services. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS. Assist and manages the distribution of notices of admit from AHCCCS. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned. Ability to facilitate referral process to assure continuity of care. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: 21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency and the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.