Patient care coordinator jobs in Green Bay, WI - 106 jobs
All
Patient Care Coordinator
Patient Service Representative
Patient Registrar
Patient Access Representative
Patient Service Associate
Scheduler
Customer Care Coordinator
Patient Service Coordinator
Patient Access Associate
Health Care Coordinator
Front Office Coordinator
Surgery Scheduler
Front Desk Coordinator
Credentialing Specialist
Home Care Coordinator
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
Compass Group USA Inc. 4.2
Patient care coordinator job in Green Bay, WI
Morrison Healthcare
We are hiring immediately for full time and part time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions.
Location: HSHS St Mary's Hospital - 1726 Shawand Avenue, Green Bay, WI 54303. Note: online applications accepted only.
Schedule: Full time and part time schedules. 11:00 am to 7:30 pm, days may vary. Rotating weekends are required. More details upon interview.
Requirement: Previous customer service and food service experience preferred but not required.
Perks: Willing to train!
Pay Range: $15.00 per hour to $18.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
$15-18 hourly 7d ago
Looking for a job?
Let Zippia find it for you.
Care Coordinator
Family Services of Northeast Wisconsin 4.0
Patient care coordinator job in Green Bay, WI
Are you ready to work for an employer that truly values your contributions and well-being?
At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking a CareCoordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County.
Key Responsibilities
Assess participants' needs, resources, and supports by utilizing assessments
Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs.
Advocate for participant and family to efficiently obtain needed services.
Collaborate with community and agency resources and maintain positive working relationships.
Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants).
Qualifications
Education:
Required: Bachelor's degree in human services or related field, or equivalent work experience.
Experience:
Required: At least one year experience working with children.
Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge
Skills and Competencies:
Working knowledge of child development.
Ability to establish and maintain effective working relationships.
Ability to provide children with effective direction and supervision.
Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.
Willingness to work some evening hours required.
Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements.
Why Join Us?
Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!
Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.
We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
$41k-48k yearly est. 14d ago
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Green Bay, WI
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$25/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$20-25 hourly Auto-Apply 48d ago
Nuclear Access/FFD Coordinator
Nextera Energy, Inc. 4.2
Patient care coordinator job in Two Rivers, WI
NextEra Energy Resources is one of America's largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!
Position Specific Description
The Site Access Coordinator is a critical position for in-processing personnel at Point Beach. They are usually the first person at the site that a worker has interaction with and plays an important role representing Point Beach. This role requires a significant amount of organizational skills and is required to coordinate many moving pieces at one time. Work hours can extend past 'normal hours' as the AA/FFD Team is available to the Site 24/7/365. Although the job can be demanding and some job requirements less than tasteful, it can also be fun, interesting and rewarding. Many times, each day brings new and exciting challenges that you won't experience in any other job at the site or in the country.
Job Overview
$33k-37k yearly est. 3d ago
Customer Experience Coordinator - Part Time
Marshalls of Ma
Patient care coordinator job in Green Bay, WI
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2280 E Mason St Suite 200
Location:
USA Marshalls Store 1375 Green Bay WIThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14-14.5 hourly 7d ago
Patient Services Representative
The Advent School 3.8
Patient care coordinator job in Appleton, WI
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Appleton, WI with occasional coverage in Green Bay and Plover
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours - no nights or weekends
A culture that values solutions and encourages growth
Schedule: Monday - Friday, 8am-4:30pm
This is a full-time, 32hr flex position
Explore more at: ADVENT Careers Website
ADVENT Careers Page
$32k-36k yearly est. 5d ago
Patient Access Coordinator
Green Bay Oncology
Patient care coordinator job in Green Bay, WI
SUMMARY OF DUTIES: The Patient Access Coordinator I is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator I is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator I is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic.
Verifies and updates patient demographic and insurance information.
Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts.
Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow.
Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs.
Anticipates bottlenecks in patient flow and proactively adjusts as necessary.
Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment.
Assists patients with scheduling and coordinating referrals for other testing and/or services.
Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols.
Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor.
Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better.
Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate.
Willingly accepts additional duties, as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent customer service skills.
Clear, concise verbal and written communication skills.
Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change.
Excellent keyboard skills; able to manage multiple computer applications at one time.
Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task.
Strong organizational skills and ability to prioritize work.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Knowledge of medical terminology.
QUALIFICATIONS AND EXPERIENCE:
High School Diploma, GED or equivalent work experience.
Experience in a customer service setting, preferably in a medical office or health care setting.
Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
This job operates in a health care setting where contact with patients who may have a contagious illness could occur.
Occasionally, exposed to hazardous chemicals
The noise level in the work environment is usually moderate.
Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms.
Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required.
Occasionally climb, balance, stoop, kneel and/or crouch.
Work is generally performed in an office setting; desk/cubicle with chair, computer and phone.
Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required.
Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Job Posted by ApplicantPro
$32k-40k yearly est. 13d ago
Front Desk Coordinator - Appleton, WI
The Joint Chiropractic 4.4
Patient care coordinator job in Appleton, WI
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Healthcare Benefits
Multiple positions open in the Greater Milwaukee area
$16-$18/hr+ BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Benefits Offered
Competitive pay $16-18/hr+ Bonuses
Healthcare Benefits
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly Auto-Apply 60d+ ago
Care Coordinator - Forensics
LSS 4.0
Patient care coordinator job in Green Bay, WI
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic CareCoordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic CareCoordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic CareCoordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
$42k-55k yearly est. 48d ago
Patient Services Representative - Front Desk
Hand To Shoulder Center of Wisconsin
Patient care coordinator job in Appleton, WI
Job Description
Front Desk (Patient Services Team)
ANSWERS TO: Patient Services Team Leader
SUPERVISORY RESPONSIBILITY: None
WORK HOURS: Monday through Friday 8:00 a.m. - 5:00 p.m.
POSITION DESCRIPTION:
We are seeking a full-time Patient Services Representative who will be working at our Front Desk.
REQUIRED EXPERIENCE:
Preferred candidates will have medical office experience, but those with excellent customer service skills and general office experience or training will also be considered.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):
Prepare the clinic for the arrival of the first patient.
Greet patients as they enter the clinic.
Handle check-in duties, including collecting copays, scanning insurance cards, printing encounter forms, and updating registration information as needed.
Schedule appointments.
Maintain a tidy and welcoming reception/waiting area.
Perform other duties as assigned to ensure a cohesive, friendly, and welcoming environment for patients and guests.
SKILLS NEEDED:
Strong customer service skills.
Proficiency in computer use; the role involves extensive computer work.
Medical office experience is advantageous but not mandatory.
Ability to multitask efficiently.
Innovative thinking and problem-solving skills.
REQUIRED EDUCATION:
High school or Equivalent
REQUIRED EXPERIENCE:
1 to 20+ years
$30k-36k yearly est. 13d ago
Patient Access Registrar
Thedacare 4.4
Patient care coordinator job in Shawano, WI
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare.
Job Description:
SCHEDULE:
* Shift: PMs only
KEY ACCOUNTABILITIES:
* Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey.
* Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned.
* Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards.
* Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options.
* Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents.
* Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate.
* Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets.
* Performs other duties as assigned including answering the phones at other facilities.
QUALIFICATIONS:
* High School diploma or GED preferred
* Must be 18 years of age
PHYSICAL DEMANDS:
* Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance
* Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
* Climate controlled office setting with daily movement throughout the facility
* Interaction with department members and other healthcare providers
Position requires compliance with department specific competencies.
Scheduled Weekly Hours:
4
Scheduled FTE:
0.1
Location:
ThedaCare Medical Center - Shawano - Shawano,Wisconsin
Overtime Exempt:
No
$29k-35k yearly est. 60d+ ago
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
Morrison Healthcare 4.6
Patient care coordinator job in Green Bay, WI
Job Description
We are hiring immediately for full time and part time PATIENT DINING ASSOCIATE (DIETARY AIDE) position.
Note: online applications accepted only.
Schedule: Full time and part time schedule. 6:00 am to 2:00 pm, 11:30 am to 7:00 pm, 3:30 pm to 8:00 pm; days may vary. Rotating weekends are required. More details upon interview.
Requirement: Previous customer service and food service experience preferred.
Pay Range: $15.00 per hour to $18.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information.
***************************************************************************************************
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
$15-18 hourly 10d ago
Construction Scheduler
Actalent
Patient care coordinator job in Green Bay, WI
We are seeking a detail-oriented Scheduler to join our team. The role involves completing detailed calculations to verify system design meets code and standard requirements, participating in pre/post project design meetings, and attending customer/site coordination meetings. The Scheduler will develop bills of materials to facilitate construction, support Project Managers to maintain or improve project margins, and manage the development, maintenance, and monitoring of construction CPM Schedules.
Responsibilities
* Verify system design meets code and standard requirements through detailed calculations.
* Participate in pre/post project design meetings and attend customer/site coordination meetings.
* Develop bills of materials to facilitate construction.
* Provide support to Project Managers to maintain or improve project margins.
* Develop, maintain, and monitor construction CPM Schedules.
* Review project documents and specifications to develop baseline schedules including all required dates, activities, and milestones.
* Perform progress schedule updates, including comprehensive reporting and narratives.
* Manage resources and report accordingly.
Essential Skills
* Experience with Primavera P6
* Proficiency in Primavera, Bluebeam, Excel, Navisworks, and CAD
* 5+ years of experience in scheduling
Additional Skills & Qualifications
* Associate or Bachelor's degree in construction management, mechanical, or drafting
Job Type & Location
This is a Contract to Hire position based out of Green Bay, WI.
Pay and Benefits
The pay range for this position is $38.00 - $58.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Green Bay,WI.
Application Deadline
This position is anticipated to close on Feb 6, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$30k-55k yearly est. 3d ago
Patient Service Representative - St. Mary's MOB
Prevea Health 4.1
Patient care coordinator job in Green Bay, WI
This position is full-time, 40-hours per week. It is full-time benefit eligible.
Patient Service Representative
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea.
What you will do
Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea.
Obtain and confirm accurate demographic and insurance coverage information.
Route medical inquiries, complaints & messages to appropriate parties.
Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs.
Collect required payments, including co-payments, outstanding balances, and payments due at the time of service.
Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues
Schedule and confirm patient appointments.
Provide accurate daily batch and/or deposits to appropriate staff for processing.
Education Qualifications
High School Diploma and/or GED Required
Experience Qualifications
1-3 years Experience in customer service, insurance and/or healthcare setting Preferred
Skills and Abilities
Display proficient telephone and computer skills with clear and professional speaking abilities.
Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction.
Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance.
Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes.
Capable of effectively and positively interacting with staff members throughout the company.
Promote teamwork and provide a supportive environment throughout the organization.
Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately.
Able to work independently and think critically using provided information.
Physical Demands
Sit - Constantly
Stand - Rarely
Walk - Rarely
Drive - Rarely
Climb (Stairs/Ladders) - Rarely
Bend (Neck) - Frequently
Gross Manipulation (Hands/Arms) - Rarely
Squat - Rarely
Twist/Turn (Neck) - Occasionally
Lift/Carry 0-10 lbs. - Rarely
Lift/Carry 11-25 lbs. - Rarely
Lift/Carry 26-35 lbs. - Rarely
Push/Pull up to 10 lbs. - Rarely
Push/Pull 11-25 lbs. - Rarely
Push/Pull 26-35 lbs. - Rarely
Reach (Above shoulder level) - Rarely
Reach (Below shoulder level) - Constantly
Simple Grasping (Hands/Arms) - Constantly
Fine Manipulation (Hands/Arms) - Constantly
Gross Manipulation (Hands/Arms) - Constantly
Working Conditions
Noise - Occasionally
Travel Requirements
5%
Hearing Requirements
Hears Whispers < 3 feet - Constantly
Hears Whispers 3-8 feet - Constantly
Vision Requirements
Color Discrimination - Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit ********************
$29k-33k yearly est. 3d ago
Patient Service Representative (PSR) - Clinic
Advocate Health and Hospitals Corporation 4.6
Patient care coordinator job in De Pere, WI
Department:
09122 AMG DePere - Front End Staff
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday, typically between 8am - 5pm but on occasion may start as early as 7am or be as late as 8pm. Schedule may include some nights and weekends.
The schedule is put out approximately 45 days in advance for planning.
Pay Range
$19.80 - $29.70Major Responsibilities:
Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
No experience required.
Knowledge, Skills & Abilities Required:
Excellent customer service skills.
Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
Excellent organizational skills.
Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
Exposed to normal medical office environment, may be exposed to potentially ill patients.
Must be able to sit for extended periods of time.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$19.8-29.7 hourly Auto-Apply 13d ago
Care Coordinator - Forensics
Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7
Patient care coordinator job in Green Bay, WI
About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic CareCoordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
* Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
* Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
* Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
* Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic CareCoordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
* Conduct assessments of client needs using required tools (e.g., functional screen).
* Develop and implement individualized service plans with clients, families, and providers.
* Coordinate and authorize services according to service plans.
* Provide trauma-informed, evidence-based direct services.
* Maintain accurate documentation and electronic client records.
* Testify at legal proceedings and prepare court documents as required.
* Facilitate person- and family-centered team meetings.
* Collaborate with community resources, treatment teams, and supervisors to determine interventions.
* Participate in staff development, supervision, and professional seminars.
* Meet productivity expectations and agency standards.
* Travel daily to community locations; occasional overnight travel may be required.
Qualifications
* Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
* Experience: Prior experience in human services preferred.
* Licenses/Certifications:
* Valid driver's license and reliable transportation.
* Satisfactory driving record per LSS Driver Safety Procedure.
* Ability to meet LSS auto insurance requirements.
Skills & Competencies
* Strong communication and documentation skills.
* Knowledge of casework principles, human behavior, and social problems.
* Ability to work collaboratively with diverse teams and clients.
* Proficiency with electronic health records and computer applications.
* Crisis response skills and ability to work in varied community environments.
Benefits & Perks
* Medical, Dental, and Vision Insurance
* Flexible Spending Accounts (Dependent & Health Care)
* Mileage Reimbursement
* Paid Time Off + 10 Paid Holidays
* 403B Retirement Plan with company contribution
* Employee Assistance Program
* Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic CareCoordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
$38k-51k yearly est. 48d ago
Scheduling Specialist / Patient Access Specialist
Neuroscience Group 4.3
Patient care coordinator job in Appleton, WI
Neuroscience Group is currently looking for a full time Scheduling Specialist to join their team. This is a full time M-F 8 hours per day schedule. As an integral member of the Clinical Services Team, the Scheduling Specialist is responsible for scheduling ancillary testing and treatment conducted in the Neuroscience Group office and outside the office setting.
For over thirty years, Neuroscience Group has provided excellent neurologic care for the Fox Valley and Northeast Wisconsin. Ours is the only medical facility in the area that combines neurosurgery, neurology, orthopedic spine surgery, interventional and non-interventional pain management, and physical therapy. Our practice has grown to over 50 providers and serves patients in nine outlying clinics scattered throughout the region. Our mission is to improve lives by providing the very best in brain, spine and pain care and we do that by living our company core values: compassionate care, teamwork, fiscal responsibility, continuous learning, leadership and community involvement.
Requirements
RESPONSIBILITIES:
Obtains, verifies, and enters complete and accurate demographic, insurance, and medical information on all accounts to register patients.
Answers incoming calls and schedules/confirms patient appointments using proper telephone etiquette.
Schedules ancillary tests, treatment and/or surgical procedure(s) conducted in the Neuroscience Group office and outside locations.
Coordinates the related documentation and communication, including education to prepare patients for tests and surgery.
Documents whether authorization is required and routes to pre-authorization patient services representative.
Informs patient of referral status in relationship to ancillary procedures/testing.
Maintains good communication with the patient, physician, clinical services team, reimbursement services team, and surgical and hospital staff.
Maintains timely, complete documentation and recordkeeping to ensure accurate continuity of patientcare.
Regularly attends all team and staff meetings.
Perform other duties as assigned.
QUALIFICATIONS:
One year of Patient Service Representative or Clinical Assistant/Medical Assistant experience in a healthcare setting.
Prior experience with EPIC preferred.
TYPICAL PHYSICAL DEMANDS AND WORKING CONDITIONS:
Requires frequent change in position, including bending, stooping, standing, stretching, and walking and sitting, lifting, pushing, and pulling.
May involve lifting of up to 30-40 pounds.
BENEFITS:
At Neuroscience Group we offer a very competitive salary. In addition to great pay, we also offer the following benefits:
Health Insurance
Health Savings Accounts with a generous employer contribution
Dental Insurance
Vision Insurance
Company paid Long Term Disability and Life Insurance
Voluntary Life and Short-Term Disability Insurance
Voluntary Accident and Critical Illness Insurance
Generous PTO and Short Term Disability Banks
401(k) with guaranteed employer contribution, Profit Sharing, and a Cash Balance Pension Plan
Employee Assistance Program
Timber Rattler tickets
Holiday party, summer picnic, and annual recognition for years of service
Annual Employee Appreciation Day
Salary Description $18 - $21 an hour
$18-21 hourly 12d ago
Patient Service Representative
Womens Health Specialists Sc 3.7
Patient care coordinator job in Appleton, WI
The Patient Service Representative position performs administrative duties that may include patient service activities, including registration and scheduling. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional patient experience.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Interacts and communicates with patients and staff to enhance the patient experience and promote positive, welcoming work environment
Collects and accurately enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless patient experience.
Schedules patients following established policies and procedures to ensure accuracy.
Proactively problem solves access issues that arise when scheduling to meet patient and provider needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs.
Files, retrieves, or delivers patient information or records using current technology to facilitate timely patientcare.
Facilitates the flow of patient forms, patient letters, and data per department needs.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments.
Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary information.
Assist with training and cross-training when assigned
Attends and participates in department meetings
General cleaning/disinfecting of reception areas, work areas and other clinic areas as needed
Travel to additional sites when needed
Assist other members of the organization with tasks as needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
Education and Experience
High School Diploma or equivalent
Strong understanding of health insurance and revenue cycle preferred
1 year of Epic experience preferred
Healthcare customer service experience preferred
Knowledge
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.
HIPAA - Knowledge of HIPAA regulations, clinic policy and the importance of maintaining patient confidentiality, including abiding by the minimum necessary access and disclosure.
Education and Training - Knowledge of principles and methods for training, teaching and instruction for individuals and groups, and the measurement of training effects.
Basic Skills
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work independently in high volume, fast-paced, multi-tasking environment.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Communication - Communication is essential to this position. Communication will occur between all departments and positions to ensure proper patient service. This position requires the ability to understand written sentences and paragraphs in work-related documents, the ability to talk to others to convey information effectively and the ability to effectively in writing as appropriate for the needs of the audience.
Interpersonal skills - including coordination, instructing, negotiation, persuasion, service orientation and social perceptiveness.
Time Management skills- Managing one's own time and the time of others.
Technical Skills
Troubleshooting- Determining causes of operating errors and deciding what to do about it.
Must be able to work standard office equipment; computers, fax machines, copiers, printers, telephones, etc.
Work Context
Communication
This position will require communication between all staff and departments.
Role Relationships
This position plays an integral role supporting all clinic operations.
Responsibility for Others
This position does not have direct reports.
Work Setting
Prolonged periods of sitting at a desk and viewing/using a computer
Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
Climate controlled office.
Work Attire
This position wears scrub pants and polo shirts that are provided.
Closed-toe, professional foot ware required.
A uniform jacket is provided
A name tag is provided and required to be worn during working hours
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
This position requires communication with team members to finalize decisions that could impact the team and/or practice.
Role will have periods of fast paced work as well as periods of slower paced work
Ability to read and view fine print
Ability to reach, stoop, and bend to retrieve files and supplies to complete tasks
Must be able to lift, carry or otherwise move and position objects weighing 10-20lbs at times
Continuous use of the telephone to verbally speak to insurance companies and patients
Must be able to handle high-stress situations with multiple tasks having similar deadlines
Prolonged periods of sitting at a desk and viewing/using a computer
Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
Possible exposure to sharp objects and instruments.
Possible exposure to communicable diseases, hazardous materials, and pharmacological agents.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
$30k-34k yearly est. 11d ago
Patient Services Coordinator
Pt Solutions 3.9
Patient care coordinator job in Appleton, WI
Why Join PT Solutions? At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!
Main Clinic Address (This is a float position- must be willing to float to multiple clinics in the Fox Valley District:
Milky WayN496 Milky WayAppleton, Wisconsin 54915United States
What You Will Get
In addition to the standard benefit offering, you can expect to receive:
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Service Coordinator
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for Insurance Verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
1-2 years of customer service experience (experience with healthcare preferred).
Schedule
Full Time: Clinic hours are from 7am-7pm
Compensation
Pay Range: $17-$21 (
Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position
)
A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let's go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.
We are an equal opportunity employer and welcome all qualified candidates to apply.
$17-21 hourly Auto-Apply 18d ago
Patient Services Representative
Wisconsin ENT
Patient care coordinator job in Oshkosh, WI
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! At ENT Specialists of Wisconsin, we believe in more than just work-we believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special:
Flexible working hours for better work-life balance
Autonomy in your role and the ability to make a real impact
Growth opportunities and on-the-job training
A relaxed, casual environment with supportive, friendly coworkers
Fun company perks and a people-first culture
What You'll Do
Deliver exceptional customer service-every interaction matters!
Confirm online bookings and greet patients with warmth and professionalism
Verify patient demographics and scan insurance cards/documents
Answer incoming calls and assist patients with scheduling appointments
Prep patient charts for upcoming visits
Accurately enter and manage patient data in our EMR system
Collaborate with the team through EMR, email, and Microsoft Teams
What We're Looking For:
A high school diploma or equivalent
At least 1 year of experience in a customer service or office setting
Availability for full-time hours (40/week) M-F
Primary location(s): Oshkosh Clinic
Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
Why You'll Love Working Here:
Generous paid time off (starts accruing immediately!)
Schedule flexibility that fits your life
Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan + year-end profit sharing
Company-paid short- and long-term disability coverage
Paid holidays-including a personal “floating” holiday just for you
If you're looking to join a compassionate, dynamic team where people come first, apply today!
How much does a patient care coordinator earn in Green Bay, WI?
The average patient care coordinator in Green Bay, WI earns between $23,000 and $57,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Green Bay, WI
$36,000
What are the biggest employers of Patient Care Coordinators in Green Bay, WI?
The biggest employers of Patient Care Coordinators in Green Bay, WI are: