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Patient care coordinator jobs in Guaynabo, PR

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Patient Care Coordinator
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  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient care coordinator job in San Juan, PR

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 8d ago
  • Patient Liaison - (Patient Recruitment)

    Alcanza Clinical Research

    Patient care coordinator job in San Juan, PR

    Department Operations Employment Type Full Time Location FDI Clinical Research - San Juan Workplace type Onsite Reporting To Michelle Echeandia Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life. Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined. Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
    $25k-34k yearly est. 56d ago
  • PATIENT REGISTRY ASSOCIATE

    Alivia Health

    Patient care coordinator job in Guaynabo, PR

    Job Description Will perform tasks to process the documentation received and registration of patients and doctors for the process of admission of patients. The goal is to have quick and efficient registry process that reduces overall time to process the Patient's prescription. Specific functions include: i.Receive and identify the documents to the patient's account and index the receipt of the same through the fax (or the mechanism designed by AliviaSpecialty Management); ii.Review documentation and validate information related to the Patient's demographic data, the Prescriber (Doctor) for completeness andcorrectness; iii.Contact the Reference Source by phone if the information is incomplete, or perform any reasonable effort to complete said data; iv.Assign the documentation to the patient's record and guarantee the accuracy and completeness of the data entered into the System. v.Ensure that all work data is processed according to the requirements and policies of the pharmacy's operational procedures. vi.Meet production standards set forth by Alivia Specialty Management, whether quantitative or qualitative. vii.Document in the progress note all activity carried out in the case, communications and all correspondence received. Other Duties: Perform other assigned related duties. Participate in meetings, specific knowledge workshops related to new developments, requirements and policies. Comply with quality schedules and requirements. Minimum requirements: High School Diploma required, Data entry experience preferred; Exemplary customer service and skills to build customer relationships Attention to details to achieve accuracy in the work done Demonstrate organizational skills. Demonstrate understanding of health protocols for customer privacy. Excellent skills in Microsoft office software, excel and outlook in windows format. ***EEOC F/M/D/V***
    $25k-35k yearly est. 13d ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient care coordinator job in Caguas, PR

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $34k-49k yearly est. 16d ago
  • Surgical Coordinator 1 PR

    Lifelink Careers 3.4company rating

    Patient care coordinator job in Guaynabo, PR

    Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. In accordance with established LifeLink Foundation, OPO, and Tissue Bank as well as any applicable State, Federal and other regulating agency laws, regulations and requirements, the primary responsibility of this position is to assist the Vascular Transplant Coordinator with assigned clinical and non-clinical organ/tissue recovery procedures. This on-call position participates in a call rotation schedule and is available as a resource for Hospital Development and Public Education programs as directed by the Director of Recovery Services and the Executive Director. Key Responsibilities: Clinical Duties and Responsibilities: Assist Primary Vascular Coordinator Pre-operative Obtain appropriate chart copies for LifeLink and Extra-renal teams one hour prior to surgery; Brief surgical staff; Bring LifeLink supplies; Assist with donor transportation. Must be able to understand and complete all sheets that comprise the LifeLink Deceased Donor Information Form. Intra-operative Circulating Duties Ensure that anesthesia personnel have appropriate supplies and paperwork necessary. (Vascular staff should brief anesthesia.) Ensure visiting teams have appropriate paperwork and specimens required. Ensure that circulating nurse has the names of all recovery personnel. Assist circulating nurse with general duties. Gather specific sterile supplies for each organ to be recovered. Use proper technique when opening sterile supplies. Obtain appropriate blood specimens needed for organ/tissue recovery. Prepare appropriate amount of solution and sterile ice for preservation and packaging of abdominal organs to be recovered. Setup and run aortic and portal preservation. Setup and run cardiac and pulmonary preservation. Arrange appropriate transportation for recovery teams. Perform the above duties on local donors, as well as import recoveries. Scrubbing Duties Use proper sterile technique for scrubbing, gowning and gloving; Setup back table; Package organs according to protocol; Procure heart valves and package according to protocol; Procure organs for research and package according to protocol Perform extra-renal fly-outs. Post-Op Duties Assist OR staff with donor's post-mortem care and room clean-up. Complete intra-operative donor information sheets. Package organs for transportation per UNOS/LifeLink policies. Ensure that any assigned post-donor follow-up is completed. Accurate and timely documentation. Non-clinical Duties: Uphold and reflect LifeLink's Mission Statement, policies and protocols and serve as a role model for the same. Participate in basic professional education in-services. Participate in public education programs. Attend staff and other meetings as required. Perform other duties as appropriate at the direction of the Administrator-on-call / Director and Executive Director. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program or its equivalent. A minimum of two years of experience in any of these fields. Advanced technical, organizational, communication, interpersonal, and problem-solving skills Current valid State Driver License with good driving record. Respond to cases when scheduled. Response to calls within 15 minutes is required. Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes to two (2) hours of the OR time is required. Work requires extended hours during peak procurement periods. Traveling during all hours may be expected. Able to perform in various operating room settings. High stress level due to emotional and physical nature of position. Long periods of standing. Some lifting. Participation in 7/24 on-call schedule rotation; extended working hours while on-call. A collaborator who thrives in a mission-first environment Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.
    $22k-25k yearly est. 17d ago
  • Construction Scheduler - PR

    Slsco 3.9company rating

    Patient care coordinator job in San Juan, PR

    Job Description The construction scheduler develops, maintains, and updates project timelines to ensure projects are completed on schedule. Key duties include creating detailed project schedules using software like Primavera P6 or Microsoft Project, coordinating with project managers and contractors, monitoring progress, identifying potential delays, and reporting on schedule performance. The main goal in this position is to keep projects on track, within budget, and on time. Essential Duties and Responsibilities: Schedule creation and management: Develop and maintain detailed project schedules from start to finish using scheduling software. Coordination: Work with project managers, contractors, subcontractors, and suppliers to align timelines and resources. Progress monitoring: Track project progress against the schedule and adjust plans as needed to avoid delays. Risk identification: Identify potential scheduling conflicts and risks and develop mitigation strategies. Reporting: Prepare and present reports on schedule performance to stakeholders and leadership teams. Resource allocation: Ensure the proper allocation of labor, materials, and equipment. Communication: Maintain clear and consistent communication with all project teams regarding schedule updates and changes. Compliance: Ensure compliance with safety regulations and project standards. Other administrative duties as assigned. Position Requirements: Proficiency with scheduling software like Primavera P6 and Microsoft Project. Strong knowledge of construction processes. Familiarity with scheduling methods like the Critical Path Method (CPM) and Gantt charts. Excellent organizational, analytical, and problem-solving skills. Strong communication and collaboration skills. Desired Skills: Experience in construction management or a related field is often preferred. Physical Demands: Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 40 pounds). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Affirmative Action/EEO Statement SLS Caribe LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
    $27k-56k yearly est. 4d ago
  • Patient Partner

    Montefiore 4.5company rating

    Patient care coordinator job in Puerto Rico

    The Patient Partner at Montefiore Medical Center will serve as a vital link between the hospital and its patient community, providing valuable insights and feedback to help enhance patient care and improve the hospital's quality improvement efforts. In this role, the patient partner will work with other patient partners under the Senior Director for Community Healthcare Improvement & Strategy to actively work on performance improvement projects within the portfolio of the Network Performance Group, and bring patient representation to hospital-wide quality committees. Patient partners will attend team meetings with the Senior Director for Community Healthcare Improvement & Strategy team to provide active and valuable input to make quality improvement patient-centered, help design and implement quality improvement projects, and help to interpret results and plan next steps. Key Responsibilities: Work intimately on a vibrant collaborative team with other patient partners, healthcare providers, staff, and project managers to provide input on clinical projects that focus on improving care for Montefiore's patients Provide active and routine feedback to help to shape the agenda for NPG initiatives that redesign patient care at Montefiore Medical Center Promote community members and needs in planning meetings to redesign how care is delivered Act as liaison with Bronx community boards to include community members in Montefiore health equity initiatives Sit on hospital-wide committees as a team member that can provide patient-centered input on discussions to improve care Ensure that feedback is constructive, respectful, and aimed at improving hospital services. Ensure that professionalism and confidentiality is employed in all components of this role Requirements: Must be a patient or family member of a patient who has received care at Montefiore Medical Center Cannot be currently working at or have previously worked at Montefiore Health System or any other hospital system in the NYC Metro area and surrounding counties Strong oral and written e-mail communication skills Ability to provide honest but constructive feedback Willingness to collaborate with healthcare providers A commitment to confidentiality and the ability to handle sensitive information discreetly No specific educational requirements, but previous participation in patient advisory roles or community groups is a plus. Department: Network Performance Group Bargaining Unit: Non Union Campus: MOSES Employment Status: Per Diem Address: 6 Executive Plaza, Yonkers Shift: Day Scheduled Hours: PER DIEM Req ID: 224962 Salary Range/Pay Rate: - $22.00 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. To learn more about the “Montefiore Difference” - who we are at Montefiore and all that we have to offer our associates, please click here. Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. N/A; #LI-AA1; #LI-TM1; #LI-VK1
    $22 hourly 60d+ ago
  • Medicare Authorized Representative - TSS Arecibo

    Triple-S Management Corp 4.4company rating

    Patient care coordinator job in Hatillo, PR

    Medicare Authorized Representative Arecibo, PR ABOUT US At Grupo Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results. When you join Grupo Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses. Let's build healthier communities together, join now! ABOUT THE ROLE Responsible for effectively promoting our managed care products designed for persons eligible for Medicare. The Medicare Authorized Representative will grow membership through various sales and marketing initiatives; including conducting face-to-face sales enrollment meetings, communities and providers education sessions to existing and potential members. The Medicare Authorized Representative will be required to follow all company and CMS rules and regulations, and will be monitored regarding volume, quality, accuracy, and demeanor. WHAT YOU'LL DO * Responsible for managing an assigned territory to promote and sell TSA products. * Maintain and establish positive relationships with providers and organizations in the community. * Follow procedures and timeliness when submitting daily in-home visits reports to Sales Coordinator. * Report daily production as agreed with Supervisor and Manager. * Responsible for ensuring the completeness, quality and eligibility criteria of member's application to meet Enrollment Requirements. * Contact or follow up on current members in order to obtain customer satisfaction. * Responsible for effectively communicate benefits and enrollment information to potential members; especially those members with special needs due to physical and/and or mental disabilities. * Ensure all completed applications are submitted within required time frames; complete administrative paperwork to maintain smooth operations and log activities. * Identify groups, social services agencies and any other community organization to promote products and services. * Acts as liaison with community advocacy groups that impacts our target population. WHAT YOU'LL BRING Bachelor's degree in Business Administration and/or Health, preferable, with 1 to 3 years of related experience preferable in the Health Insurance Industry, or associates Degree (60-64 college credits) with 3 to 5 years of related experience preferable in the Health Insurance Industry. Or at least 5 years of this work experience in lieu of. DOI - Health and Disability License (or ability to request one within first 15 days of employment). It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company. Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees. We encourage Veterans and Disabled to Apply
    $36k-41k yearly est. 23d ago
  • Care Coordinator - Proactive Care

    Intermountain Health 3.9company rating

    Patient care coordinator job in San Juan, PR

    The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $25k-29k yearly est. 4d ago
  • Workforce Scheduler - San Juan, PR

    Unitedhealth Group 4.6company rating

    Patient care coordinator job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s). **Primary Responsibilities:** + Update Agent schedules as needed based on hiring, terminations, and shift bids + Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met + Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC + Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process + Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level + Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator + Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail + Other duties may apply **ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 2+ years Workforce Management experience + 1+ years of experience in a scheduling role + Experience in call center setting + Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports) + Experience working with NICE IEX WFM or similar WFM scheduling tool + Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm + Bilingual Spanish / English + You will be asked to perform this role in an office setting or other company location **Preferred Qualification:** + Background in reporting and data reconciliation _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ _\#PRLinkedIn_
    $32k-36k yearly est. 52d ago
  • Pre-Arrival Coordinator - Caribe Hilton

    Hilton Worldwide 4.5company rating

    Patient care coordinator job in San Juan, PR

    The famous Caribe Hilton is looking for a Pre-Arrival Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot. The ideal candidate has a minimum of 1 year in Pre-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and is able to communicate in Spanish and English and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week including weekends and holidays. Pay Rate: $14.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and paternity leave as per Hilton policy * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Assist the Front Office Manager with daily Front Office operations * Provide prompt service and actively seek opportunities to drive Guest satisfaction * Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments * Manage, resolve or escalate any and all Guest complaints quickly * Work with room assignments for reservations prior guest arrival * Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events * Advise team of any special events or VIP Guests in the hotel for events or for general accommodations * Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule * Attend all Front Office meetings * Act in accordance with fire, health and safety regulations and follow the correct procedures when required * Serve your role and Team in an environmentally-conscience manner What are we looking for? Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows: * Previous customer service experience within the hotel/leisure/retail sector * Excellent interpersonal and communication skills * Bilingual: English & Spanish * Commitment to delivering a high level of customer service * Ability to work under pressure * Excellent grooming standards * Flexibility to respond to a variety of work situations * It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $14 hourly 17d ago
  • Healthcare Coordinator

    Bio-Nuclear of Puerto Rico

    Patient care coordinator job in San Juan, PR

    Job Description: GENERAL JOB INFORMATION JOB TITLE: Coordinator - Hospital DivisionDEPARTMENT: Hospital DivisionIMMEDIATE SUPERVISOR: Manager - Hospital DivisionCLASSIFICATION: Non-Exempt Coordinate all service requests received via phone calls or emails, following established procedures, maximizing Division resources, and ensuring a high level of customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle daily customer communications (e. g. , phone calls, text messages, and emails) requesting service for hospital equipment, in order to:a. Prepare and send a service quotation to the client when there is no active contract. b. Verify whether the service is covered under warranty. c. Forward the approved quotation to the Credit and Accounts Receivable unit to arrange payment. d. Create the service call in Salesforce. e. Assign the call to the appropriate Technician based on availability, training, and location relative to the client. Obtain complete information about the equipment issue by contacting the client as needed, ensuring accurate documentation of the call in Salesforce. Verify that the Technician has completed the service closure process in Salesforce. Invoice clients for completed services through Acumatica, ensuring accuracy (including sales tax) and sending the invoice via email. Create and maintain an updated list of equipment in Salesforce, including:a. Entering sold equipment information once the Customer Service department sends the notification email. b. Inputting data under the ASSET tab. c. Creating service records in Salesforce for customer-owned equipment not purchased from Bionuclear. Maintain an Excel spreadsheet listing all installed equipment and their required maintenance frequency as indicated by the manufacturer. Coordinate preventive maintenance (PM) with clients and schedule them in Salesforce, assigning appropriate personnel and ensuring full compliance with each equipment's maintenance calendar. Prepare quotations for parts, services, and maintenance outside contract scope, as requested by the Technician and/or client. Assist Division personnel (Service Technicians, Sales Consultants, Applications Specialists, and the Manager) with the necessary arrangements to complete customer services, including but not limited to: parts requests and availability, demos, services, client training certificates, and customer communications. Create contract information in Acumatica to process monthly billing on the first day of the month and send it to both the client and the Credit and Accounts Receivable Supervisor. Manage multimeter certifications as follows:a. National Standard:i. Assign the instrument pickup to the Service Technician. ii. Record the certification expiration date in Salesforce once picked up. iii. Create an Outlook alert, copying the Senior Service Technician and the Division Manager, indicating the next calibration date. b. Southeastern Biomedical:i. Request certification cost quotation from the supplier. ii. Send the quotation to the Division Manager for approval. iii. Forward the approved quotation to the Purchasing Department to generate the Purchase Order (P. O. ) and prepare shipment once approval is confirmed. iv. Enter calibration expiration information in Salesforce upon instrument return. v. Create an Outlook alert copying the Senior Service Technician and the Division Manager. Identify and assign Technicians for customer site visits and installation or demo project setup. Create new customer records in Salesforce:a. Verify if the customer exists in the database; if not, send the “New Customer HC” form. b. Enter customer data upon receipt of the completed form. c. Notify Customer Service to request the customer number (HC). d. Prepare a quotation based on customer requirements. e. Send the quotation to the client and, once approved, generate the service order. Coordinate equipment pickup, transfer, or relocation (including demos or loaners) by:a. Contacting the client to confirm details and availability. b. Assigning the appropriate Technician. c. Creating the service in Salesforce. d. Closing the service cycle in Acumatica. e. Issuing the invoice as applicable. Manage warranty claims with suppliers (parts and/or services):a. Receive specifications from the Technician for the claim. b. Enter the claim in the supplier portal. c. Notify the supplier via email of the claim submission. d. Create the service call and assign the Technician once the part is received. e. Prepare part orders and sales requests as follows:i. Compile a detailed list of required parts in Excel. ii. Request quotations from external suppliers as needed. iii. Send the list to the Division Manager for approval. iv. Forward approved requests to the Purchasing Department (“Purchasing” group). v. Follow up with Purchasing until all purchase orders are received. vi. Generate service invoices and send them to clients via email or physical document. vii. Send the final invoice to the Finance Department's Credit and Accounts Receivable unit based on the true equipment cost. Ensure strict adherence to the Division's instructions, guidelines, and specifications when executing coordination tasks. Process equipment sales as follows:a. Verify the supplier's installed base list (Excel) to check if the client is registered in the PEGA portal. b. If not, provide supplier with client name, employer ID, address, and phone, along with W9 and Merchant Registration. c. Once confirmed, email GE's “Installed Base” group the equipment serial number and the Technician's report (SA from Salesforce). Create new parts in the Acumatica platform. Notify clients when the supplier issues an equipment recall:a. Send the client the authorization document to process the recall. b. Assign the appropriate Technician to perform the recall service. c. Send the supplier the Technician's SA report and client authorization to confirm closure. d. Process a zero-dollar invoice for the recall in Acumatica. Perform administrative tasks for the department, including but not limited to: answering and making calls, taking and relaying messages, copying, scanning, filing, distributing correspondence, and other related duties. Coordinate participation of Hospital Division staff in conventions, including:a. Creating a checklist of all requirements. b. Sending the checklist to the Project Management Department with all relevant details. c. Organizing promotional material quantities for distribution. d. Requesting placement of materials in warehouse aisle “S. ”e. Invoicing convention equipment in Acumatica to record movement. f. Verifying placement with the Project Messenger. g. Upon completion, confirming return and counting promotional materials. h. Sending a final checklist to Project Management confirming returns and status. i. Removing the invoice in Acumatica to reflect equipment return to inventory. Actively contribute to maintaining the company's mission and achieving its vision, exemplifying Bionuclear's culture of efficiency, values, and commitment to superior internal and external customer service. INCIDENTAL DUTIES AND RESPONSIBILITIES Identify misplaced equipment, parts, or documents and follow up with relevant personnel to maintain organization within the Hospital Division. Cover Receptionist duties during lunch breaks or as needed to support the Administration Department. Participate in cycle and/or annual inventories by counting warehouse parts (009) and entering results in Acumatica, in coordination with the Inventory Coordinator. Coordinate participation of Division personnel in trainings and development activities (e. g. , flight reservations, car rentals, lodging, expenses). Attend and/or coordinate meetings, trainings, and professional development activities as required. Coordinate, receive, and host visitors, including assisting with equipment transfer and installation between company facilities in coordination with other departments. Handle customer calls regarding complaints or improvement opportunities and refer them appropriately for resolution. Seek continuous improvement in daily tasks and assigned projects in alignment with Lean work principles. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS High school diploma and at least two years of college education or completion of a technical course. PROFESSIONAL EXPERIENCE Minimum of one (1) year providing customer service. JOB COMPETENCIESKNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED Strong command of Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact effectively with individuals at all organizational levels Strong prioritization and attention-to-detail skills Ability to identify and correct errors or omissions Ability to perform precise and effective coordination, ensuring timely synchronization in dynamic environments Excellent customer service skills and professional demeanor Ability to work collaboratively in a team environment Ability to work under pressure Availability for irregular hours and overtime Ability to multitask and meet expected results Capacity to complete tasks and goals with minimal supervision Strong emotional self-management and interpersonal skills DISCLAIMER CLAUSE The information contained herein summarizes the general nature and complexity of the functions, competencies, and responsibilities of the position. It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities. Other tasks may be added, or existing ones modified, as determined by the company We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities _____________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO Título del Puesto: Coordinador de la División HospitalariaDepartamento: HospitalariaSupervisor(a) Inmediato(a): Gerente de la División HospitalariaClasificación: No-exento Naturaleza del Puesto Coordinar todas las solicitudes de servicios que se generen a través de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos de la División y garantizando un alto nivel de satisfacción en el servicio al cliente. Deberes y Responsabilidades Esenciales del PuestoAtender diariamente las comunicaciones de los clientes, tales como llamadas telefónicas, mensajes de texto y correos electrónicos que soliciten servicio para equipos hospitalarios, con el fin de: a. Preparar y enviar al cliente una cotización del servicio, de no tener un contrato. b. Verificar si el servicio corresponde o no a garantía. c. Referir la cotización aprobada por el cliente a la unidad de Crédito y Cuentas por Cobrar para acordar y concretizar el pago. d. Crear la llamada en Salesforce. e. Asignar la llamada al técnico correspondiente, según la disponibilidad, los adiestramientos del personal y la distancia entre el técnico y el cliente. Obtener la información completa sobre el problema del equipo, según sea necesario, mediante llamada al cliente tras el recibo de la requisición, para documentar correctamente la información en Salesforce. Verificar que el técnico haya completado el ciclo de cierre del servicio en Salesforce. Facturar al cliente el servicio realizado mediante Acumatica, asegurando que la factura esté correcta, incluyendo el IVU, y enviarla por correo electrónico. Crear y mantener actualizada en Salesforce la lista de equipos, lo que incluye: a. Incluir la información del equipo vendido una vez el personal de Atención al Cliente envíe el correo correspondiente. b. Entrar la información en la pestaña denominada “Asset”. c. Crear los servicios solicitados por clientes para equipos que no fueron comprados a través de Bionuclear. Crear y mantener actualizada una tabla en Excel con todos los equipos instalados y la frecuencia de mantenimientos según las indicaciones del manufacturero. Coordinar los mantenimientos preventivos (PM) con los clientes, agendarlos en Salesforce y asignar al personal correspondiente, asegurando el cumplimiento del calendario establecido. Preparar cotizaciones de piezas, servicios y mantenimientos fuera de contratos según lo solicitado por el técnico o el cliente. Atender las requisiciones del personal de la División (técnicos, consultores de ventas, especialistas de aplicaciones y gerente) y coordinar las gestiones necesarias para completar los servicios. Esto incluye requisiciones y disponibilidad de piezas, demos, servicios, certificados de adiestramiento, llamadas y visitas a clientes. Crear en Acumatica la información de los contratos para facturarlos el primer día del mes y enviarla al cliente y a la Supervisora de Crédito y Cuentas por Cobrar. Gestionar la información de los multímetros con los suplidores correspondientes (National Standard y Southeastern Biomedical), incluyendo la asignación de recogido, solicitudes de cotización, creación de alertas y registro de fechas de calibración en Salesforce y Outlook. Identificar y asignar al técnico correspondiente para realizar visitas a clientes y gestiones relacionadas con proyectos de instalación de equipos o demos. Crear nuevos clientes en Salesforce, verificando primero si ya existen en la base de datos; de no ser así, enviar el formulario “Cliente nuevo HC”, recibir la información completada, solicitar el número de cliente, crear la cotización, enviarla al cliente y generar el servicio una vez aprobada. Coordinar el recogido, movimiento o mudanza de equipos, demos o loaners, lo que incluye llamar al cliente, asignar el trabajo al técnico, crear el servicio en Salesforce, cerrar el ciclo en Acumatica y facturar según corresponda. Gestionar reclamaciones bajo garantía con suplidores, tanto de piezas como de servicios, registrando la información en los portales de suplidores, notificando por correo electrónico, coordinando con técnicos y preparando las órdenes de piezas y solicitudes de ventas, siguiendo el proceso establecido. Asegurar el cumplimiento de las instrucciones, guías y especificaciones provistas por el personal de la División en la ejecución de las tareas de coordinación. Procesar las ventas de equipos verificando la base instalada del suplidor, registrando al cliente en el portal “PEGA” cuando sea necesario, y comunicando la información correspondiente al suplidor y al grupo “Base Instalada” de GE. Crear piezas nuevas en la plataforma de Acumatica. Notificar a los clientes sobre “recalls” de equipos, coordinar el trabajo del técnico, enviar la
    $40k-47k yearly est. 9d ago
  • Coordinador Ventas/ Servicio

    Fastsigns 4.1company rating

    Patient care coordinator job in Guaynabo, PR

    Benefits: Health insurance Training & development Coordinador(a) de Ventas y Servicio al Cliente FASTSIGNS PUERTO RICO Eres proactivo(a), organizado(a) y te encanta comunicarte con la gente? En FASTSIGNS buscamos talento como el tuyo para crecer junto a nosotros. Responsabilidades: Atender y asesorar clientes por teléfono, correo, redes o en persona Dar seguimiento a prospectos y cerrar ventas Coordinar proyectos de rótulos de principio a fin Apoyar el mercadeo digital y mantener actualizada la base de datos Preparar estimados y reportes de ventas Requisitos: Bachillerato (preferiblemente en Administración o Mercadeo) Dominio de Google Workspace Bilingüe (inglés y español) Excelentes destrezas de comunicación y manejo de múltiples tareas Beneficios: Salario competitivo con oportunidad de crecimiento Ambiente creativo y dinámico Capacitación continua en ventas, diseño y tecnología ¡Únete a FASTSIGNS y sé parte de un equipo innovador con futuro! Compensación: $12.00 - $14.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $12-14 hourly Auto-Apply 60d+ ago
  • UR COORDINATOR

    Universal Health Services 4.4company rating

    Patient care coordinator job in Guaynabo, PR

    Responsibilities The Utilization Review Coordinator (URC) is responsible for initial clinical review. URC may approve requests for admissions, procedures, and services that meet clinical review criteria, but must refer requests that do not meet clinical review criteria to peer clinical review for certification or non-certification. Responsibilities and essential duties: * Visits the hospital facilities or receives the documentation via fax and perform the initial review of the clinical information. * Discuss the cases with the psychiatrists, psychologists, or social workers as appropriate to discuss medical necessity criteria for authorizations. * Maintains the daily census of the assigned facilities. * Responsible for making sure that the peer-to-peer discussion takes place. * Issues the services authorizations after the review is completed. * Maintains updated utilization review documentation in the platforms. * Documents and reports in the system the ineligible cases. * Provides the daily utilization data of the facilities assigned. * Maintains a registry of all cases by facility/providers and account in the UMP platform. * Participate in the departmental meetings. * Keeps the specialization license and professional association membership effective. * Complies with the continuing education hours that correspond to the specialization. * Participates in the mandatory training courses, such as: the annual compliance plan, and updated clinical criteria. * Inform the supervisor or human resources of any sanction or revocation of the license that affects the practice of the profession. * Comly with standards of Service Excellence Program. * Available to travel throughout Puerto Rico. * Conduct prospective, concurrent, retrospective review and discharge planning. * Responsible to evaluate the quality, medical necessity and services provided. * Provide guidance to the non-clinical staff as needed. * URC must provide written notices to the members and providers via fax, mail and/or secure email. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ************** Qualifications * Education: Masters in Social Work, Psychology, Psychological Counseling, Counseling, Psychiatric Nursing, or Bachelor in Nursing. * Licenses: Unrestricted valid and current active license for Social Work, Psychology, Counseling Psychology, Psychiatric Nursing, or bachelor's in nursing to practice in the Commonwealth of Puerto Rico * Professional associating membership (colegiación): Valid membership for Social Work and Nursing. * Relevant Work Experience: Two or more years of experience in the health field * Kowledge in Microsoft Office * Preferable fully bilingual
    $43k-59k yearly est. 43d ago
  • Per Diem Surgical Coordinator - Tissue

    Lifelink Careers 3.4company rating

    Patient care coordinator job in Guaynabo, PR

    Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Per Diem Surgical Coordinator - Tissue, you will directly contribute to LifeLink's life-saving mission. Responsible for activities associated with tissue recovery. Works with general guidelines and in coordination with LifeLink staff and Logistics Support Personnel. Apply principles of sterile technique and surgical expertise in the recovery of a variety of cadaveric tissues for transplant. Participates in a rotating per-diem schedule for bone and tissue recoveries and maintains and open line of communication with the Tissue Primary Coordinator and Director of Recovery Services. Key Responsibilities: Participates in the surgical recovery of human tissue for transplantation. Demonstrates thorough knowledge and comprehension of aseptic technique. Demonstrates ability to circulate in an operating room setting. Inspect and monitor equipment, supplies, and instrumentation being used for procurement. Observes environmental conditions and takes corrective measures as necessary. Reports deficiencies to supervisor. Assist in the preparation of all sterile work areas and supplies needed for various stages of procurement. Consults with supervisors as it relates to accepted performances of various responsibilities. Adheres to established protocols set forth in the LifeLink Foundation Tissue Bank Standards and Procedures Manual. Perform any other duties deemed necessary by the tissue manager or primary coordinator. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Surgical Technician or Operating Room Technician Certification and a minimum of two years of experience in any one of these fields. A minimum of one year of experience in sterile tissue recovery. Job performance and responsibilities require: Ability to stand for ninety percent of the work time; Interpersonal skills to interact with fellow staff members, hospital staff, coordinators, supervisors and management; Visual acuity and moral dexterity necessary to prepare tissue for clinical use and procure tissue in an aseptic manner; Respond to calls immediately and within 15 minutes of the call; Arrive at the office or location instructed within one hour of their being activated or within the timeframe established according logistics. Consistent tardiness is not acceptable. Work requires extended hours in the performance of tissue recovery activities. Travel to hospitals around Puerto Rico and US Virgin Islands. Candidates must be available to provide Per Diem services from Sunday to Friday. A collaborator who thrives in a mission-first environment Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.
    $22k-25k yearly est. 60d+ ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient care coordinator job in Guaynabo, PR

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $34k-49k yearly est. 16d ago
  • Workforce Scheduler - San Juan, PR

    Unitedhealth Group Inc. 4.6company rating

    Patient care coordinator job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s). Primary Responsibilities: * Update Agent schedules as needed based on hiring, terminations, and shift bids * Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met * Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC * Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process * Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level * Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator * Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail * Other duties may apply ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 2+ years Workforce Management experience * 1+ years of experience in a scheduling role * Experience in call center setting * Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports) * Experience working with NICE IEX WFM or similar WFM scheduling tool * Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm * Bilingual Spanish / English * You will be asked to perform this role in an office setting or other company location Preferred Qualification: * Background in reporting and data reconciliation At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #PRLinkedIn
    $32k-36k yearly est. 43d ago
  • Pre-Arrival Coordinator - Caribe Hilton

    Hilton 4.5company rating

    Patient care coordinator job in San Juan, PR

    The famous **Caribe Hilton** is looking for a Pre\-Arrival Coordinatorto join their Front Office team\. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot\. The ideal candidate has a minimum of 1 year in Pre\-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and isable to communicate in Spanish and English and understand the language\. **Shift Pattern:** Full Availability\. Candidate will work rotating shifts throughout the week including weekends and holidays\. **Pay Rate:** $14\.00 per hour **What are the benefits of working for Hilton?\*** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\! + Maternity and paternity leave as per Hilton policy + Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care + Mental health resources including free counseling through our Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + 401K plan and company match to help save for your retirement \*Available benefits may vary depending upon property\-specific terms and conditions of employment **What** **will I be doing?** As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience\. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: + Assist the Front Office Manager with daily Front Office operations + Provide prompt service and actively seek opportunities to drive Guest satisfaction + Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments + Manage, resolve or escalate any and all Guest complaints quickly + Work with room assignments for reservations prior guest arrival + Work with all facilities and services provided within the hotel and identify opportunities for up\-selling and promoting new or ongoing events + Advise team of any special events or VIP Guests in the hotel for events or for general accommodations + Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule + Attend all Front Office meetings + Act in accordance with fire, health and safety regulations and follow the correct procedures when required + Serve your role and Team in an environmentally\-conscience manner **What are we looking for?** Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows: + Previous customer service experience within the hotel/leisure/retail sector + Excellent interpersonal and communication skills + Bilingual: English & Spanish + Commitment to delivering a high level of customer service + Ability to work under pressure + Excellent grooming standards + Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + High level of IT proficiency **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Pre\-Arrival Coordinator \- Caribe Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C4PW_ **EOE/AA/Disabled/Veterans**
    $14 hourly 17d ago
  • Credentialing Specialist

    Intermountain Health 3.9company rating

    Patient care coordinator job in San Juan, PR

    The Credentialing Specialist (CS) is responsible for facilitating Intermountain Health's centralized verification office (CVO) program and will serve as the primary credentialing liaison for hospitals, providers and/or network participating providers regarding credentialing services. **Shift: M-F 8:00am-5:00pm. No weekends or holidays** **Essential Functions** + The CS will facilitate all aspects of Primary Source Verification program with accuracy and attention to detail. Including but not limited to written verification of applicants education and/or training, experience, + They will review and ensure accuracy of provider information in credentialing software + directly with the source for all applications. + The CS processes initial credentialing and re-credentialing applications capturing primary source documentation in computer databases, prepares and keeps reports of credentialing activities like accreditation, membership, or facility privileges and makes sure the applications comply with applicable laws, regulations, procedures and policies. + The CS needs to stay current on credentialing guidelines and make sure all records and applications are up to date and ready to be reviewed by the Hospital Medical Staff Office and Medical Staff Committees + The CS will have frequent contact with system-wide medical staff services professionals, administrators and practitioners. + The CS must keep the Central Verification Office (CVO) Leaders apprised of problems or concerns and perform other work-related duties as assigned. + Incorporate accreditation and regulatory standards requirements into medical staff activities + Work on maintenance of provider records including expirable items and other necessary documents. **Skills** + Medical Staff Credentialing + Communication + Organizing + Health Insurance Portability & Accountability Act (HIPAA) + Hospitals + Health Care + Data Entry + Customer Service + Critical Thinking + Multi-Tasking **Minimum Qualifications** + Requires effective verbal and written communication skills and the ability to work well with a team. + This position will utilize computer technology to perform job functions. Must have intermediate level experience with Word, Excel, Adobe and OneNote, and must be comfortable learning a sophisticated data base program. + The incumbent must be able to work with a variety of health care professionals, able to function with minimal supervision, be self-motivated, keep confidences, have ability to adapt to frequent interruptions, have ability to solve problems and make decisions and possess organization and good communication skills. + Working knowledge of TJC, NCQA standards as well as state and federal guidelines and requirements + Graduation from High School or equivalent, required + Knowledge of medical terminology required **Preferred Qualifications** + Bachelor's Degree from an accredited institution. Degree will be verified. + Certified Provider Credentialing Specialist (CPCS) by the National Association of Medical Staff Services (NAMSS) or + Certified Professional Medical Services Management (CPMSM) by the National Association of Medical Staff Services (NAMSS) + Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) within five (5) years of employment. + Minimum of one year experience in administrative work. + Experience as a medical staff coordinator, medical staff credentials specialist or privileging coordinator. + One year experience in healthcare, legal or insurance environment. **Physical Requirements:** **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Nevada Central Office **Work City:** Las Vegas **Work State:** Nevada **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $27k-36k yearly est. 3d ago
  • COORDINADOR(A) DE PARCIAL-BAYAMON

    Universal Health Services 4.4company rating

    Patient care coordinator job in Bayamn, PR

    Responsibilities Ubicacion: Bayamon * The program Coordinator is responsible for managing the day to day operations and marketing of the Partial Hospital. Responsible for the daily census, quality of the program and personnel matters. * Overall administration of the partial hospital that includes direction staffing, supervision, organization, policies and procedures, and standards of practice of the Partial * Monitors the quality and appropriateness of patient care services offered through the development of an ongoing quality assurance plan. Qualifications * Masters in Clinical in Social Work. * Five (5) or more years experience in managing an organization including responsibilities for marketing, budgeting and personnel. * Bilingual (English and Spanish) First Hospital Panamericano, es un centro de salud de primer nivel que ofrece tratamiento individualizado de salud mental y de adicción para adultos en un entorno seguro y privado. Nuestros servicios para individuos incluyen programas especializados. FIRST HOSPITAL PANAMERICANO indudablemente promueve la innovación y excelencia en la Salud Mental en Puerto Rico. Nuestro sistema ofrece acceso a la mayoría de los niveles de cuidado de salud mental y está disponible para proveerte servicios de alta calidad cerca de ti en las áreas geográficas de la isla. Visite nuestro sitio web para obtener más información sobre nuestro hospital y nuestros servicios: **************************** EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
    $43k-59k yearly est. 4d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Guaynabo, PR?

The average patient care coordinator in Guaynabo, PR earns between $18,000 and $51,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Guaynabo, PR

$31,000
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