Dual Credit Scheduling Specialist
Patient care coordinator job in McAllen, TX
Special Instructions Dear Applicant,
The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
Social Security Number
Date of Birth
Age
Citizenship Status
Gender
Ethnicity/Race
Marital Status
Applicant Photos
* A redaction guide can be found by clicking here.
Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
Department: Dual Credit Scheduling and Enrollment Services
General Statement of Job
The Dual Credit Scheduling Specialist is responsible for supporting the Dual Credit Scheduling and Enrollment Director by providing assistance with all dual credit scheduling and enrollment.
Specific Duties and Responsibilities
Essential Functions:
Assists with the planning and managing of the scheduling for all dual credit sections with the College's high school partners and school districts.
Works with secondary and post-secondary educators and provides assistance to the development of scheduling, the resulting course agreements supporting academic pathways and the processing of new dual credit faculty with the appropriate department chairs.
Provides presentations to faculty and counselors at both secondary and post-secondary institutions on dual credit course scheduling.
Serves as liaison to all academic department chairs and the academic advisory committees.
Monitors and ensures that dual credit faculty have received appropriate approval before entering them on the College's enterprise system.
Creates and enters new dual credit faculty, coding faculty information, dual credit section information, high school codes, and monitors for accuracy.
Maintains the Dual Credit Scheduling Portal and Web System available at all high school sites; requests processes for the proper replacement and creation of new high school Web Operators.
Maintains and distributes to each school a spreadsheet schedule per high school and per program of all dual credit sections, as needed.
Attends departmental and divisional staff meetings, as needed.
Maintains knowledge of academic curriculum and instructional prerequisites needed for the successful delivery of coursework.
Attends and represents the College at local, state, and national conferences and activities, as needed.
Assists with coordination of high school visits to all College campuses.
Maintains knowledge of the College's programs, policies, procedures, academic standards, admissions process, entrance tests, degree plans, and courses.
Travels throughout the college district, as needed.
Performs other duties as assigned.
Required Education and Experience
Bachelor's degree required.
At least two (2) years of experience working with secondary and post-secondary academic institutions, preferred.
Required Knowledge, Skills and Abilities
Excellent oral, written, presentation, and interpersonal communication skills.
Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
Ability to work independently as well as a team player within department and with others.
Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
Demonstrated commitment to achieving the vision and mission of South Texas College.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to inquiries from groups of students, faculty, staff, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Checks, Certificates, Licenses, and Registrations
Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy.
Must have or qualify for a valid Texas driver's license and proof of liability insurance.
Physical Requirements
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Bending the body downward and forward by bending leg and spine.
Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Applying pressure to an object with the fingers and palm.
Perceiving the nature of sounds at normal speaking levels with or without correction.
Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Ability to make rational decisions through sound logic and deductive processes.
Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Sitting and standing particularly for sustained periods of time.
Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Minimum Compensation
$19.00 Hourly
Desired Start Date
November 10, 2025
Posting Close Date
(No Close Date if Blank)
20 October 2025 11:59pm
Auto-ApplyPatient Service Representative
Patient care coordinator job in Weslaco, TX
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Auto-ApplyPatient Service Representative
Patient care coordinator job in Edinburg, TX
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
HSPD-12: Government Badging & Credentialing Specialist (McAllen, TX - REF1813E)**
Patient care coordinator job in McAllen, TX
Duties and Responsibilities: Enrollment Process Management: * Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. * Answering phone calls/email inquiries related to PIV credentials and access control matters.
* Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
* Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
* Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
* Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
* Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
* Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
* Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
* Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
* Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
* Provide excellent customer service to address questions and concerns related to the enrollment process.
* Escalation management involves listening, understanding, and responding to customer needs and expectations.
* De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
* Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
* Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
* Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
* Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Patient Experience Specialists - $17.50 / hour
Patient care coordinator job in Harlingen, TX
Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
This is a Full-time Floater position that will REQUIRE working at both the Harlingen & Brownsville, TX locations as needed. The PES is a full-time position with day-time hours Monday - Friday. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!
POSITION SUMMARY: The Patient Experience Specialist (PES) facilitates the patients' process at the health center from their arrival to their departure and ensures that the organization's commitment to equitable, excellent, non-judgmental care is evident in each patient's experience. Ensures that medical policies and procedures, protocols, as well as affiliate standards and protocols, are followed. As needed, conducts STI/HIV assessments, patient education, testing and referrals for patients. Refers patients to other community agencies and services, as appropriate. The PES treats all patient in a respectful, compassionate, professional manner, and delivers health care in a way that empowers patients to make informed decisions about their bodies, affirms the decisions they do make, and equips them to build healthy lives and futures. ESSENTIAL FUNCTIONS: 1. Greets patients and visitors, on the phone and in person, in a positive, warm, caring, friendly manner to enhance the overall patient experience. 2. Documents patient information in the Electronic Health Record (EHR) in a complete, accurate and efficient manner, where all patient information is entered immediately at the time of the patient visit, and phone calls are documented in a patient case. 3. Complies with the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. 4. Provides clear and easy to understand patient education and responds to queries about health services. All information is offered in a reassuring but neutral way which is factual and non-directive. 5. As assigned, conducts pre/post education for patients who request STI/HIV screening, and maintains accurate statistical information while protecting client identity. 6. Performs in-house tests/measurements including but not limited to rapid HIV, urinalysis, hemoglobin, pregnancy tests, flu, strep, venipuncture, blood pressure, height / weight in a complete, accurate and prompt manner. 7. Collects and processes specimens for external laboratory testing in a complete, accurate and efficient manner, processing as soon as collected. Ensures patient information is entered in the lab log immediately. 8. Runs laboratory controls, documents and takes immediate, appropriate action when discrepancies occur. 9. In collaboration with the Center Manager and Assistant Center Manager, ensures clerical duties including, but not limited to patient visits, closing charts, workflow dashboard, clinical inbox, consents and client logs, as required or assigned are completed in an accurate and prompt manner, according to policy. 10. Complies with Class D Pharmacy regulations when receiving, packaging, labeling, documenting and dispensing medications under the direction of the Pharmacist. Ensure the “Five Rights” are followed to eliminate medication errors. 11. Complies with Daily Cash Management procedures in a complete, accurate and prompt manner and takes immediate, appropriate action when discrepancies occur. 12. Refers patients to other medical and social services agencies as appropriate. 13. In coordination with the Clinician, may follow up on abnormal lab results, high risk clients and STD treatment regimens. 14. Complies with inventory management procedures in a complete, accurate and prompt manner, when requesting and receiving inventory and supplies. 15. Ensures that the health center facility is kept clean, organized and that all supplies and patient literature are adequate for day to day operations to enhance the overall patient experience. 16. Assists the clinician during patient exams, as needed. 17. Participates in health center and affiliate efforts to achieve established goals for productivity. 18. Participates in health center and affiliate efforts to achieve established revenue cycle goals. 19. Adheres to affiliate goals and policies on professionalism, wait times in the health centers and on the phone, and the system for addressing patient complaints. 20. Performs other duties as assigned. 21. Complies with the Workplace & Customer Service Standards, which are a required part of the Organization's orientation, training and performance standards. QUALIFICATIONS: Education: High school diploma or GED is required. Some college preferred. Medical Assistant certification is preferred. Experience: 3-5 years customer service experience is highly desired. At least one year experience as a Medical Assistant or in a health care position preferred. SKILLS & ABILITIES: -Excellent customer service skills with the ability to provide an exceptional patient experience for all!-Excellent communication and interpersonal skills to interact well with all patients, guests, co-workers and supervisor.-Bilingual in Spanish preferred.-Phlebotomy skills.-Fully functional in general computer use, with the demonstrated ability to effectively maintain complete and accurate Electronic Health Records (EHR) is required.-Demonstrate competence and conscientiousness.-Possess good work habits.-Access to personal, reliable transportation required.-Sensitive and competent regarding issues of multiculturalism.-Comfortable with issues of sexual and reproductive health.-Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.-Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.
Planned Parenthood South Texas is an Equal Opportunity EmployerAt Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.
Please visit ******************** to learn more about the important work we are doing at Planned Parenthood.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyEmergency Room Patient Account Registrar -Admitting
Patient care coordinator job in Weslaco, TX
Emergency Room Patient Account Registrar We are seeking a Emergency Room Patient Account Registrar, sometimes referred to as an Admission Representative. Shift's Available: Nights Employment Type: Full Time Hours: 8-hour shifts - 11:00pm to 7:00am
Location: Knapp Medical Center - Weslaco, Texas
Here are some of the benefits of working at Prime Healthcare:
* Health, dental, and vision insurance options
* Paid vacation, sick time and holidays
* Bereavement leave, FMLA and other leave options
* Employer 401K options
* Tuition reimbursement options
* Life, disability, and other insurance options
* Many other amazing benefits
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Knapp Medical Center, a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Knapp Medical Center is an award-winning, not-for-profit hospital in Weslaco, Texas. With 227 beds, the community hospital specializes in emergency care, orthopedics, obstetrics and gynecology, wound care, surgery, cardiology, gastroenterology, critical care, and interventional radiology. Knapp serves as the only acute care hospital in the Mid-Valley area, as well as Weslaco's only Level III Trauma Center, Advanced Primary Stroke Center, and Level II Newborn Nursery. Knapp has been providing quality and compassionate healthcare to Mid-Valley residents for 60 years. More than 300 physicians serve on the hospital's medical staff. Knapp also serves as one of the largest employers in the Mid-Valley, employing more than 450 people. For more information, please call ************ or visit ****************
Responsibilities
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe
Qualifications
Education and Work Experience
Previous hospital experience as an admissions representative preferred. Knowledge of medical terminology preferred. Effective written and verbal communication skills Ability to multi-task, prioritize needs to meet required timelines Analytical and problem-solving skills Customer Services experience required High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Employment Status
Full Time
Shift
Nights
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
Auto-ApplyScheduling Coordinator
Patient care coordinator job in Mission, TX
Job Description
About the Role:
The Scheduling Coordinator plays a crucial role in ensuring the efficient operation of our organization by managing and optimizing schedules for various departments. This position is responsible for coordinating appointments, meetings, and events, ensuring that all stakeholders are informed and prepared. The ideal candidate will utilize scheduling software and tools to streamline processes and enhance communication across teams. By effectively managing time and resources, the Scheduling Coordinator will contribute to increased productivity and improved workflow. Ultimately, this role is vital in supporting the overall mission of the organization by facilitating seamless operations and collaboration.
Minimum Qualifications:
High school diploma or equivalent; associate's or bachelor's degree preferred.
Proven experience in a scheduling or administrative role, demonstrating strong organizational skills.
Bilingual
Preferred Qualifications:
Experience with EMR scheduling applications.
Familiarity with basic insurance principles.
Responsibilities:
Manage and maintain the scheduling for multiple departments, ensuring all appointments and meetings are accurately recorded.
Communicate with team members and external partners to confirm availability and coordinate schedules effectively.
Utilize scheduling software to optimize appointment times and minimize conflicts, adjusting as necessary based on changing priorities.
Monitor and evaluate scheduling processes, providing recommendations for improvements to enhance efficiency and effectiveness.
Directing patients and visitors.
Completing insurance verifications and/or authorizations
Telephone duties
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing multiple schedules and prioritizing tasks effectively. Excellent communication and customer service skills are necessary to liaise with various stakeholders and ensure everyone is on the same page regarding appointments and meetings. Attention to detail is critical, as the Scheduling Coordinator must accurately record and adjust schedules to avoid conflicts. Proficiency in scheduling software will be utilized daily to streamline processes and enhance productivity. Preferred skills, such as familiarity with project management, will aid in understanding the broader context of scheduling within the organization, allowing for more strategic planning.
Bilingual Referral Coordinator
Patient care coordinator job in McAllen, TX
Become a part of our caring community and help us put health first The Bilingual Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Bilingual Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
Experience with Payor Portals
Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
Proficient with medical terminology
Experience with Electronic Medical Records
Excellent professional communication abilities, at all levels within the organization and with patients, at all times
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Bilingual English/Spanish
Knowledge of ICD 10 and CPT coding
Referral experience
Medical Assistant or Professional State Certifications related to healthcare
Work Schedule: Full Time / 40 Hours / M-F / 8a-5p
Job Type: Referral Coordinator
Specialty: Primary Care for Seniors
Position Type: Clinic / On-site
Additional Information
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyCredentialing Specialists
Patient care coordinator job in McAllen, TX
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
PATIENT SERVICES REPRESENTATIVE I (UT Health RGV - Orthopedics & Sports Medicine)
Patient care coordinator job in Weslaco, TX
Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required.
Description of Duties
* Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV's mission, values, and promoting service lines.
* Accurately and completely registers patients by obtaining patient demographic information, while maintaining patient confidentiality in according with HIPAA guidelines.
* Responsible for scheduling, rescheduling, and cancelling all patient appointments as needed and when appropriate to maximize patient flow and clinic efficiency.
* Responsible for answering incoming calls in a professional, timely manner, ensuring caller's needs are met and accurate information is relayed and obtained.
* Completes reminder calls as needed; greets incoming patients and visitors in person or on the telephone and promotes active listenings responsively to patient concerns or complaints and provides or seeks appropriate remedies while promoting quality care.
* Check's in and check's out patients through the appropriate appointment workflows, including verifying patient insurance eligibility, scanning all necessary identification into the EMR system, and ensuring completion and accuracy of patient registration forms.
* Performs all necessary daily check-in and checkout tasks as required for reconciliation purposes, including next day preparation of charts, deposit reconciliation, and charge entry.
* Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.
* Verifies patient insurance eligibility and benefits through various payers, including commercial insurances, Medicaid, and Medicare.
* Obtains the necessary prior authorizations, referrals, and other insurance documentation needed for all visits as required by the insurance carrier.
* Performs all Time-of-Service collections including collecting copays, deductibles, and outstanding balances due on the account.
* Educates the patient/responsible parties regarding billing processes, financial responsibilities, third party benefit information and, provides estimates of out-of-pocket costs to patients.
* Establishes payment plans for outstanding balances and prepayment plans for future services; refers patients to Financial Counselors and screens for charity programs when appropriate.
* Answers frequently asked questions regarding clinic services and appointment related information and is seen as a source of knowledge to both internal and external customers and knows when to escalate questions and concerns.
* Demonstrates respectful, courteous, professional, and appropriate behavior that represents the core values of UT Health RGV and supports the image, mission, and goals of the clinical enterprise.
* May be required to provide coverage at various clinical sites as needed.
* Performs other administrative duties as assigned.
Supervision Received
General supervision from assigned supervisor.
Supervision Given
May supervise assigned support staff.
Required Education
High School Diploma or equivalent.
Preferred Education
Bi-lingual (English/Spanish)
Licenses/Certifications
Preferred: Completion of Medical Office Specialist certificate program or Medical Administrative Assistant or closely related.
Required Experience
Six (6) months of medical front-office, and/or receptionist experience in patient registration, scheduling, providing customer service, and/or insurance verification and eligibility experience or two (2) years of direct customer service.
Preferred Experience
Previous experience with insurance verification and eligibility with scheduling in a high-volume environment. Experience obtained in healthcare setting.
Equipment
Use of standard office equipment. Exceptional computer experience and skills required. Intermediate level skill in Microsoft Office Suite, and ability to navigate an EMR system.
Working Conditions
Needs to be able to successfully perform all required duties. Office/Clinical Environment; some travel and weekend work may be required. May be exposed to airborne illnesses when encountering patients. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to sit for long periods of time. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.
Other
Tact, diplomacy, discretion, and confidentiality of medical information required in all matters.
Physical Capabilities
N/A
Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 01/05/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date
Clinical Patient Navigator- Medical Office Coordinator
Patient care coordinator job in Edinburg, TX
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
Think you are a great fit? Learn more about this role here:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. This individual serves in a dual administrative/clinical role to streamline workflow in providing effective and exceptional patient care.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities:
Administrative Functions:
Coordinates with Center leadership to maximize daily patient census.
Actively participates in staff meetings to support key functions within the Center.
Greets patients and other visitors, answers and routes calls to appropriate staff.
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
Collects and enters patient charges in databases.
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
Coordinates/schedules ancillary testing with other hospital departments.
Arranges for patient transportation, as needed.
Maintains office equipment and supplies as needed, and medical supplies as directed.
Clinical Functions:
Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary
May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies
May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency
May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable)
Gathers patient information.
Gathers necessary equipment and supplies for the RN or provider.
Reports quality of care issues to Clinical Nurse Manager
Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care.
May function as a Documentation Assistant (scribe) in accordance with Healogics policy
Performs other duties as required.
Required Education, Experience and Credentials:
High School Diploma or General Education Development (GED); Associate's degree preferred
Graduate from a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA) program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES).
Current CMA, CNA or EMT Certification licensed in the state of employment - to be maintained throughout the duration of employment in the position
Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit.
Prior medical coding experience preferred
Required Knowledge, Skills and Abilities:
Demonstrated competency in BLS (Basic Life Support)
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in fast paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment
Clinical Patient Navigator- Medical Office Coordinator
Physical Demands:
Being in a stationary position for extended periods of time (4 hours or more)
Viewing computer screen for extended periods of time (4 hours or more)
Keying frequently on a computer for 4 hours or more
Reading
Lifting/moving items up to 75 pounds with equipment assistance
Pushing/pulling
Bending/stooping
Communicating
Writing
Close, distance and peripheral vision
Reaching/grasping/touching with hands
Detecting sounds by ear
Repetitive motions
Work Environment:
Primarily indoors environment
Patient care environment
Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
Exposure to mechanical equipment
Proximity to moving objects
Clinical Patient Navigator- Medical Office Coordinator
The hourly rate for this position generally ranges between $19.07-$25.13 Per Hour
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Auto-ApplyPatient Service Coordinator
Patient care coordinator job in McAllen, TX
The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support the Medical and Radiation Oncology Departments at our 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week is Monday through Friday, 7:30a - 4:30p or 8:00a - 5:00p (to be determined).
This position can be either a level 1, 2 or Sr based on relevant work experience.
As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
What does the Patient Services Coordinator do? (including but not limited to)
The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities
The essential duties and responsibilities (including but not limited to):
* Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
* Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
* Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
* Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
* Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
* Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
* Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.
* Other duties as requested or assigned. May type memos and forms. No more than five high level duties.
Qualifications
The ideal candidate for the Patient Services Coordinator will have the following background and experience:
Level 1
* High school diploma or equivalent required.
* Some receptionist or office experience preferred.
* Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
* Must successfully complete required e-learning courses within 90 days of occupying position.
Level 2 (including Level 1 requirements)
* At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.
* Knowledge of this practice's personnel, daily routines, and scheduling a plus.
Level Sr (including Level 1 and 2 requirements)
* At least 5 years front medical office receptionist experience with insurance forms and scheduling software required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.
Patient Intake Coordinator - Medical Office Specialist
Patient care coordinator job in McAllen, TX
South Texas' most reputable pain management clinic is looking for a key player in making our patients feel welcome and confident about their treatments. The ideal candidate is someone who takes pride in providing the best possible patient experience.
As the first point of contact, our Patient Intake Coordinators - Medical Office Specialists play a pivotal role in shaping our patients' experience. You will be responsible for greeting patients with warmth and professionalism, managing phone communications, scheduling appointments, and providing vital information about our services.
KEY RESPONSIBILITIES:
Warmly greeting patients and visitors, in person and over the phone.
Scheduling and confirming appointments using our electronic health record system.
Handling patient inquiries and providing information about our services and procedures.
Managing patient records and ensuring confidentiality and accuracy.
Assisting with billing and insurance verification.
Facilitating a smooth flow of communication between patients and healthcare professionals.
REQUIREMENTS:
Bilingual: English and Spanish.
High school diploma; Associate degree or above preferred.
7+ Experience working in clinical or surgical office setting
Fluent communication skills: in-person, written, and by phone.
Strong people and building relationships skills.
Experience with high volume of patients.
Advanced with EMR/EHR, Microsoft Office, Google Docs.
Attention to details - data entry speed and accuracy a must. Be able to type at least 60 words per minute.
WHAT WE OFFER:
A highly competitive base salary.
Attractive performance bonuses.
The opportunity to be at the forefront of transforming patient communication in healthcare.
A dynamic work environment where your contributions have a direct impact on our growth and patient satisfaction.
If you are looking to be appreciated for your efforts, in a teamwork environment, we are excited to meet you and welcome you to apply for this great opportunity.
All applicants MUST complete the following survey with their application: ****************************************************
Applications without the completed survey will not be considered.
Front Office Coordinator
Patient care coordinator job in McAllen, TX
Job Description
Nature of the job: As part of our patient services division, you must be able to adapt to a fast-paced environment. You will be in charge of greeting patients, efficiently answering phones, effectively scheduling appointments, dealing face to face with patients, confirming patient treatment sessions, receiving payments. Professional appearance is a must.
Who we are: Xcell Orthopaedics Physical Therapy is an outpatient orthopedic physical therapy center. We help treat patients with any and all musculoskeletal dysfunctions and pain and patients range in age from 4 to 99 yrs old. Additionally, we have small population of neurological patients and a niche program for vestibular rehab.
What we do: We perform outpatient orthopedic physical therapy services which consists of aquatic physical therapy, fall prevention/balance center, and an orthopedic rehab center.
Where are we going: We are planning multiple expansion projects into surrounding cities of the RGV. Our goal is to provide our patients with a unique experience for their physical therapy needs and education on preventative care to improve and maintain patient health. Currently we have locations in McAllen, Mission, Weslaco & Rio Grande City if you are willing to relocate or commute.
Why you should consider joining our team: We are patient care and customer service focused, we believe the staff are our greatest assets and keys to our successes, we offer benefits, everyone works very hard and loves to accomplish set goals, career advancement and growth opportunities available. Please visit our website: *************
*Please attach full resume for consideration.
Job Type: Part-time
Salary: $12.00/Hour
-We accept Work permits/Visas
Patient Service Representative
Patient care coordinator job in Weslaco, TX
Job Description
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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rKhcKI4MUM
Bilingual Referral Coordinator
Patient care coordinator job in McAllen, TX
Become a part of our caring community and help us put health first The Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Job Functions
Prepares and processes all managed care referral paperwork.
Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
Contacts various offices/facilities to obtain necessary appointments for completing referrals.
Maintains referral records and files documentation.
Responds to patient inquiries regarding health plan referrals.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Use your skills to make an impact
Required Qualifications
2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
Experience with Payor Portals
Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
Proficient with medical terminology
Experience with Electronic Medical Records
Excellent professional communication abilities, at all levels within the organization and with patients, at all times
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Bilingual English/Spanish
Knowledge of ICD 10 and CPT coding
Referral experience
Medical Assistant or Professional State Certifications related to healthcare
Work Schedule: Full Time / 40 Hours / M-F / 8a-5p
Job Type: Referral Coordinator
Specialty: Primary Care for Seniors
Position Type: Clinic / On-site
Additional Information
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyHSPD-12: Government Badging & Credentialing Specialist (McAllen, TX - REF1813E)**
Patient care coordinator job in McAllen, TX
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answering phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential
Education:
High School diploma, GED certification.
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$35,500 - $39,000 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer:
Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
PATIENT SERVICES REPRESENTATIVE I (UT Health RGV Multispecialty - McAllen)
Patient care coordinator job in McAllen, TX
Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required.
Description of Duties
* Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV's mission, values, and promoting service lines.
* Accurately and completely registers patients by obtaining patient demographic information, while maintaining patient confidentiality in according with HIPAA guidelines.
* Responsible for scheduling, rescheduling, and cancelling all patient appointments as needed and when appropriate to maximize patient flow and clinic efficiency.
* Responsible for answering incoming calls in a professional, timely manner, ensuring caller's needs are met and accurate information is relayed and obtained.
* Completes reminder calls as needed; greets incoming patients and visitors in person or on the telephone and promotes active listenings responsively to patient concerns or complaints and provides or seeks appropriate remedies while promoting quality care.
* Check's in and check's out patients through the appropriate appointment workflows, including verifying patient insurance eligibility, scanning all necessary identification into the EMR system, and ensuring completion and accuracy of patient registration forms.
* Performs all necessary daily check-in and checkout tasks as required for reconciliation purposes, including next day preparation of charts, deposit reconciliation, and charge entry.
* Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.
* Verifies patient insurance eligibility and benefits through various payers, including commercial insurances, Medicaid, and Medicare.
* Obtains the necessary prior authorizations, referrals, and other insurance documentation needed for all visits as required by the insurance carrier.
* Performs all Time-of-Service collections including collecting copays, deductibles, and outstanding balances due on the account.
* Educates the patient/responsible parties regarding billing processes, financial responsibilities, third party benefit information and, provides estimates of out-of-pocket costs to patients.
* Establishes payment plans for outstanding balances and prepayment plans for future services; refers patients to Financial Counselors and screens for charity programs when appropriate.
* Answers frequently asked questions regarding clinic services and appointment related information and is seen as a source of knowledge to both internal and external customers and knows when to escalate questions and concerns.
* Demonstrates respectful, courteous, professional, and appropriate behavior that represents the core values of UT Health RGV and supports the image, mission, and goals of the clinical enterprise.
* May be required to provide coverage at various clinical sites as needed.
* Performs other administrative duties as assigned.
Supervision Received
General supervision from assigned supervisor.
Supervision Given
May supervise assigned support staff.
Required Education
High School Diploma or equivalent.
Preferred Education
Bi-lingual (English/Spanish)
Licenses/Certifications
Preferred: Completion of Medical Office Specialist certificate program or Medical Administrative Assistant or closely related.
Required Experience
Six (6) months of medical front-office, and/or receptionist experience in patient registration, scheduling, providing customer service, and/or insurance verification and eligibility experience or two (2) years of direct customer service.
Preferred Experience
Previous experience with insurance verification and eligibility with scheduling in a high-volume environment. Experience obtained in healthcare setting.
Equipment
Use of standard office equipment. Exceptional computer experience and skills required. Intermediate level skill in Microsoft Office Suite, and ability to navigate an EMR system.
Working Conditions
Needs to be able to successfully perform all required duties. Office/Clinical Environment; some travel and weekend work may be required. May be exposed to airborne illnesses when encountering patients. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to sit for long periods of time. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.
Other
Tact, diplomacy, discretion, and confidentiality of medical information required in all matters.
Physical Capabilities
N/A
Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 12/01/2025 Grant Funded Position No If Yes, Provide Grant Expiration Date
Patient Service Representative
Patient care coordinator job in Brownsville, TX
Job Description
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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Bilingual Referral Coordinator
Patient care coordinator job in McAllen, TX
**Become a part of our caring community and help us put health first** The Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
**Job Functions**
+ Prepares and processes all managed care referral paperwork.
+ Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
+ Contacts various offices/facilities to obtain necessary appointments for completing referrals.
+ Maintains referral records and files documentation.
+ Responds to patient inquiries regarding health plan referrals.
+ Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
**Use your skills to make an impact**
**Required Qualifications**
+ 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
+ Experience with Payor Portals
+ Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
+ Proficient with medical terminology
+ Experience with Electronic Medical Records
+ Excellent professional communication abilities, at all levels within the organization and with patients, at all times
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Bilingual English/Spanish
+ Knowledge of ICD 10 and CPT coding
+ Referral experience
+ Medical Assistant or Professional State Certifications related to healthcare
**Work Schedule:** Full Time / 40 Hours / M-F / 8a-5p
**Job Type** : Referral Coordinator
**Specialty** : Primary Care for Seniors
**Position Type:** Clinic / On-site
**Additional Information**
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Benefits** : Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
+ Health benefits effective day 1
+ Paid time off, holidays, volunteer time and jury duty pay
+ Recognition pay
+ 401(k) retirement savings plan with employer match
+ Tuition assistance
+ Scholarships for eligible dependents
+ Parental and caregiver leave
+ Employee charity matching program
+ Network Resource Groups (NRGs)
+ Career development opportunities
**Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
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