Patient Care Coordinator jobs in Hartford, CT

Employment Type:Full time Shift:Day ShiftDescription: The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff. This position supports an outpatient Adult Medicine specialty office. What you will do: Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner. Schedules patient appointments based on department protocols in order to maximize provider productivity. Minimum Qualifications: High school diploma or equivalent Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required. Position Highlights and Benefits: Day Shift. Hours may vary Great benefits effective day 1! Patient-centric environment Career growth and advancement potential Diverse and inclusive culture We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians (Adult Primary Care) has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. Schedule: Monday-Friday, 8am-5pm EST. Flexibility will be required to start at 7:30am or stay until 5:30pm on a rotational basis. Location: 85 Poheganut Dr. Groton, CT. May be asked to float to local practices in the region for coverage. Primary Responsibilities: Schedule and handle appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Greet patients and conduct check-in process Monitor daily reminder call logs to reschedule appointments as needed Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures Maintain knowledge of current OSHA and ProHealth policies Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of receptionist and/or healthcare experience 1+ years of experience with Microsoft Office Preferred Qualifications: Experience as a receptionist in a healthcare setting Experience working with Epic The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

$1,500 sign-on bonus - first pay out is in your first paycheck! Second payout is after 6 months of successful employment. Providing evidence-based care coordination and management, ICP care coordinators ensure that more people in our communities can benefit from all exceptional health services. Job Expectations: Collaborates with the Enrollee's care team (registered nurse, PCP, PCA, medical director, behavioral health specialists, ACO's, DMH, CBHI, CBHC, medical supply stores, social workers, etc.) Encourages Enrollee to follow treatment recommendations through support, health and wellness education, and advocacy. Links enrollees with resources and encourage them to use them to their advantage. Utilizes recovery strategies such as Motivational Interviewing, Harm Reduction and Strength Based approaches to support enrollees in attaining stated goals. Conducts visits in the home or in other locations in the community to provide guidance, support, education and coaching. Follow-up by telephone as necessary. Accompany/transport enrollees to medical/mental/behavioral health appointments as requested; facilitates effective navigation of the health care system LTSS Care Coordinators work with children ages 3 years old all the way up to adults who are 65 years old. Assists Enrollees in having an annual primary care visit. Completes Enrollee driven assessments, health screeners, Releases of Information and care plans annually. Complete daily activity notes in our electronic medical record. Ensures electronic medical record is up to date. Completes a face-to-face visit every 90 days. Ensures that Enrollee has an annual oral health evaluation. Participates in multi-disciplinary care team meetings. Ensures monthly contact with all enrollee's on caseload. Attends care team meetings, supervisions, Team meetings, MVP meetings, staff meetings, trainings, and various other meetings in regards to health care management. Manage a large caseload Transports enrollees to connect with local community resources and to attend healthcare appointments. Qualifications: Must have a vehicle available for work purposes that is registered and insured Must have a valid and active driver's license Bilingual and Bachelor Degree level applicants are encouraged to apply Pay Range: Starting at $21 to $23.25

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/17/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionSalary: Care Dental Center is seeking a talented and enthusiastic Front Desk/Patient Care Coordinator to join our dynamic team. We offer an incredible opportunity to work in a state-of-the-art dental practice, where your skills will be recognized and rewarded. Why Choose Care Dental Center: 1. Sign-On Bonus: We believe in appreciating our new team members right from the start! Receive a generous sign-on bonus as a warm welcome to our family. 2. Comprehensive Benefits Package: We care about our employees' well-being. Enjoy a full benefits package, including health, dental, and vision insurance, to ensure you and your family are covered. 3. Paid Time Off: We understand the importance of work-life balance. Our team members receive paid time off to relax, recharge, and spend quality time with loved ones. 4. 401(k) Retirement Plan: We believe in securing your future. Our 401(k) plan helps you save and prepare for a comfortable retirement. 5. Monthly Performance Bonus: Your hard work and dedication won't go unnoticed. Earn monthly bonuses based on your outstanding performance and contributions to the team. 6. Continuing Education Opportunities: At Care Dental Center, we believe in constant growth. We provide ample opportunities for continuing education to enhance your skills and stay up-to-date with the latest advancements in the dental field. 7. Supportive Team Environment: Join a team of compassionate professionals who work together to provide the highest standard of care to our patients. We foster a friendly and collaborative work environment that values open communication and mutual respect. 8. State-of-the-Art Facility: Work in a modern and well-equipped dental center with cutting-edge technology, allowing you to provide top-notch care to our valued patients. Key Responsibilities: As a Front Desk/Patient Care Coordinator at Care Dental Center, you will play a vital role in ensuring our patients have a seamless and positive experience. Your responsibilities will include: Warmly welcoming patients and visitors, creating a friendly and inviting atmosphere. Scheduling appointments and coordinating the dental team's daily schedule. Handling patient inquiries, providing information, and addressing concerns with a caring attitude. Managing patient records and ensuring accurate and confidential documentation. Assisting with insurance claims and billing processes, ensuring a smooth administrative process for patients. Requirements: Previous experience in a dental or medical office is preferred but not required. We value a positive attitude and a willingness to learn. Excellent communication and interpersonal skills, with a strong focus on patient care. Proficiency in office software and scheduling systems. Ability to multitask and thrive in a fast-paced environment. A genuine passion for providing exceptional patient care. Are you ready to embark on a fulfilling career with Care Dental Center? Join us in creating beautiful smiles and making a positive impact on our patients' lives. Apply now to be part of a team that values your skills, encourages your growth, and rewards your dedication.

Medical Receptionist / Patient Advocate - PART-TIME - TUES thru SAT Part-Time Hours available at Hartford GYN Center, a state licensed family planning clinic located In Bloomington, CT has specialized in high quality gynecology and abortion care for over 40 years. We are active members of the Abortion Care Network and accredited by the National Abortion Federation. Responsibilities include (Experience in one or more preferred): • Performing patient check-in • Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients • Reconciling deposits and completing all required tracking paperwork Our team welcomes committed, experienced individuals with a strong work ethic, sense of humor and a desire to be a part of a team. The right candidates want to work with a diverse patient population, can multi-task and appreciate being challenged by a fast-paced work environment. The right candidates also have a strong commitment to the full range of reproductive health care, the desire to advocate for all our patients in a friendly, professional and compassionate manner and to provide accurate information in an empathetic, non-judgmental manner. The ideal candidate has: • Effective verbal and written communication skills • Strong computer skills (Electronic Health Record experience a plus!) • Previous cash-handling / bookkeeping / medical office billing experience • Ability to multitask, strong attention to detail and excellent time management skills • Bilingual Spanish/English candidates encouraged, other languages considered. Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. New graduates are welcome to apply, some patient care / customer service experience is required Part-Time hours Tuesday through Saturday - no nights - no holidays - no call Benefits: $17-$21 per hour, 401k with employer match.

Job Details Hamden, CT Full Time 4 Year Degree $23.08 - $25.27 Hourly Up to 25% Day Nonprofit - Social ServicesDescription EMPLOYER INFORMATION: Clifford Beers is a mental health clinic serving children and families Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities PURPOSE: The Care Coordinator will provide a blend of services to families The Care Coordinator will provide direct coordination in serving as an advocate, service worker, and liaison on behalf of the client and his/her family utilizing a family-driven, strength- and community-based approach As a member of an interdisciplinary team, the Care Coordinator will assist the family in developing solutions, identifying community resources and supports based on the family's needs and help promote permanent connections that support the family within the community KEY RESPONSIBILITIES: The essential functions of this position, include, but are not limited to: -Interpersonal communication -Establishing rapport with family members, schools and providers -Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family's success -Tailor interactions to fit the tone, volume, and appropriate language for the client's age and environment -Collaboration and teamwork -Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic's larger team -Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic -Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration -Facilitating and monitoring implementation of each Plan of Care developed by the family's team -Care planning & coordination -Engage families in the community and regularly conduct home visits -Linking multiple services, healthcare providers, and community resources to meet families' needs -Ensuring flow and exchange of information among family members, the team, and linked providers/supports -Screening & assessment -Processing and determining appropriate eligibility -Maintenance of accurate electronic clinical records -Perform related and appropriate duties as assigned Qualifications EDUCATION AND EXPERIENCE: -Bachelor's level degree in a behavioral health field preferred -Or 5 years' experience SKILLS: ` Must be able to demonstrate: Family Engagement: Knowledge of person centered care Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs Technical: Knowledge of basic group skills Basic negotiation skills Ability to delegate tasks, responsibilities, etc. Excellent time management skills Bilingual REQUIREMENTS: Valid driver's license and reliable transportation. TRAVEL: This role may require travel throughout the Greater New Haven area each day. PHYSICAL ABILITIES: 20 % of the time is spent making repetitive motions 50 % of the time spent sitting 10 % walking, bending, standing, stooping, crouching or kneeling 20 % of the time is spent using hands to type, write, or use controls Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions ENVIRONMENTAL CONDITIONS Indoors, Environmentally controlled with occasional exposure to outdoor weather Close physical proximity to coworkers and clients COMPETENCIES: Must demonstrate the following competencies: Diversity and Inclusion: Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers. Employees must make every effort to: Treat others with respect Practice cultural humility Elicit and welcome different points of view Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related workgroups. Integrity: Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to: Be accountable for his or her own actions Make decisions based on what is better for the families and employees Build and maintain trust among co-workers and our families Uphold honesty in all actions Excellence: Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners. Employees must make every effort to: Utilize data and research to provide the highest quality of care Regularly participate in professional development to stay abreast of most recent and progressive practices Promote continuous quality assessment and improvement Communication: The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others. Employees must make every effort to: Oral Communication Speak clearly and in an organized manner that can be easily understood Express ideas concisely and respectfully Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance Written Communication Write clear and concise sentences devoid of grammatical and spelling errors Tailor writing style to the audience of the message Write in a respectful and tactful manner As an organization committed to Anti-Racist practice, we strongly encourage people of color, LGBTQ+, veterans, parents, and individuals with disabilities to apply. In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.) If you need reasonable accommodations at any point during the interview process, please let us know. We are an equal opportunity employer who will welcome everyone to our team

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Rushford Center, one of Connecticut's leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services. Job Summary To provide support to families with children that are faced with complex behavioral, emotional and mental health needs by utilizing a family-driven strength and community based approach to sustain them in their homes and own environment through their vision, goals and needs. Job Responsibilities Engage, educate and empower families utilizing the Wraparound process (a culturally competent, strength based and family driven approach that will help the family reach their vision). Create Plans of Care and Safety/Crisis Plans in partnership with families and other family-identified team members. Facilitate monthly Child and Family Team meetings to celebrate and transition the family to sustainable care and supports. Complete all required assessments with assigned families upon enrollment and disenrollment. Maintain weekly contact with families, up-to-date family records and related communication with team members. Support the continued development of local Collaboratives by participating in local and statewide meetings. Attend and participate in WrapCT and relevant trainings. Provide supportive direction at resolving problems related to accessing services needed to live successfully in the community. Provide uniform standards of care and conduct regardless of any client's race, ancestry, color, age, sex, religion, marital status, handicap, national origin, mental disorder, or sexual orientation. Maintain the case load specified by grant requirements. Follow confidentiality guidelines and mandated child abuse reporting. All other related assigned tasks. Bachelor's degree in a human service or related field (e.g., social work, child development, or psychology) 1 year of prior case management or human services experience Experience as a care coordinator is preferred CT driver's license and car insurance. Needs to complete and pass a DCF and criminal background check Excellent oral and written communication skills Ability to work on a team and variable work schedule Must have own transportation Maturity, flexibility, compassion and ability to work well with people in crisis Strong relationship development skills with problem-solving techniques Ability to focus on child-centered services, with the needs of the child and family dictating types and mix of services to be provided As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of: Medical and dental benefits 401(k) plan with employer match Generous paid time off with accrual starting on the date of hire, including seven paid holidays Additional voluntary benefits as well as employee discount programs With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Job DescriptionAPP full-time Employed for Urgent Care state-of-the-art center * Experience in FM, UC or EM * Very busy, high volume seeing 30 plus patients per day * Should have good working knowledge including clinical presentation, evaluation, and disease states, across all age groups (0-100plus) *Proficient with skills and procedures required in an Urgent Care setting*Sharing in some weekend and evening hours will be required, resulting in 32 hours one week, and 44 hours the next *Substantial compensation and benefits plan.

High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred 1 Year customer service experience in a fast-paced medical office Epic experience preferred. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Job Summary Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards. Delivers exceptional customer service with the HHC brand experience. Welcomes patients in person or on the telephone and takes detailed messages as needed. Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits. Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients' records. Manages high call volumes. Follows Standard Work to ensure efficient patient experience. Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations. Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.). Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained. Collects co-payments and office charges as needed and explains office payment billing policies to patients.

Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly. Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office. Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford. We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month. Job Summary: The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment. Essential Responsibilities: Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility. Collect pre-payments from patients for non-covered procedures and self-pay appointments Interact with patients to collect correct insurance/demographic information via email, or phone. Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs. Add Insurance company/plans, employers, referrals and provider information Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate. Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships. Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes. Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes Skills and Abilities: Ability to multi-task and prioritize workload Ability to manage high call volume Strong attention to detail Knowledgeable in appending modifiers to office visits and office procedures. Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules. Excellent communication skills both verbal and written Demonstrate proficiency in Microsoft Office Suite, including Word and Excel Experience/Educational requirements: EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set

Job description Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our dynamic team and make a difference in the lives of seniors while gaining opportunities for career growth! Schedule: M-F 8am-5pm Location: Springfield, MA Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off Powered by JazzHR If4tnwidQn

Job Description We are seeking Patient Access Representatives (Front Desk) to join our Dynamic Team! The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services. Duties and responsibilities The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to: Epic task: Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient’s Electronic Health Record (EHR) Payment Management: Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements Patient Schedule: Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information Qualifications High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred. Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred. Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary What we offer: Major medical, dental and vision Voluntary benefits (AFLAC plane, STD, LTD & Life Insurance) Paid Holidays Generous Paid Time Off (PTO) Tuition reimbursement And much more… About Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .” For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR JEIJC7rN6W

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary The Patient Access Services Coordinator, Rehab is responsible for performing various duties involved in scheduling and registering Rehabilitation Services patients at all Cooley Dickinson Rehab locations. Responsibilities include the procurement of all pre-certifications and referrals, collection of co-payments and transaction reconciliation, patient reception, answering phones, accountability of Medical Records as well as resolution of admission, billing, or other problems related to the collection of an account balance, and maintaining Rehabilitation Services Department records and statistics. This position reports to the Manager, Central Scheduling and operates within established organizational and departmental policies and procedures. Qualifications * High school diploma or equivalent required * One (1) to three (3) years of administrative and in-person customer service experience required * Rehab office coordinators, front desk doctor's office, and patient access services experience preferred * Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred; previous cashiering experience preferred * Demonstrated typing proficiency, personal computer, and CRT experience required * Tempus One Scheduler experience andnmedical terminology preferred * Demonstrated interpersonal, oral, and written communication skills required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: * Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreement's form, HIPAA forms, and cancellation policy. * Work productively with all members of the Rehab Services Team. Develop, accept, and contribute to all goals and objectives established by the department. * Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly. * Perform scheduling duties. Receive referral information from patients, their representatives, visiting nurse associations, physician's office support personnel, and therapists. Schedule patients according to current systems and keep all systems and involved parties up to date throughout the process. Track cancellations and no-shows. * Interact effectively with patients and doctors' offices in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated, for both the patient and the hospital. Follow manual procedures when computer system is not functioning properly. * Schedule all patients' appointments via the Scheduling System. Notify physician's offices and insurance companies if a prior authorization is required. Educate patients and their representatives about insurance authorizations as needed. Follow insurance guidelines and keep up to date with all insurance requirements and stipulations in order to obtain reimbursement. Keep all clinicians informed of their patient's appointments and insurance information. * Call patients at home to verify information prior to admission as needed and call physician's office if a patient has not arrived for their therapy visit. * Stay current with new outpatient therapy regulations of the many public and private insurance companies that patients carry, such as Medicare, Blue Cross HMOs, Health New England, Tufts, Worker's Comp, and Liability - pre-authorization approval guidelines. Utilize Eligibility checkers such as Emdeon, MediFax, NEHEN and various websites. Follow guidelines in order to attain the appropriately benefit, eligibility, and co-payment information and update the hospital-based computer system accordingly. * Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the hospital at a financial risk. Determine which insurance plan is to be billed as primary or secondary. Receive correct guarantor information. * Explain, over the phone and in person, hospital and insurance regulations relating to therapy, such as co-payment amounts, deductibles, and other related issues to patients as necessary, keeping as transparent as possible. Listen to complaints and concerns of patients and the public, assisting to solve problems. * Transmit required information to appropriate departments. Use auto-attendant phone system, page physicians, therapists, supervisors, department head, and technologists and park calls as needed. * Provide patient information in accordance with regulations governing divulgence of information (HIPAA). * Distribute federal and state-mandated information to patients. * Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome. * Maintain confidentiality of all patients' records and data. Interface with medical records and billing department as required based on department, hospital, and patient care needs. * Requisition office supplies and forms when necessary. * Cross train and work a flexible schedule as needed, working in other satellite facilities such as Amherst, Southampton, Northampton, South Deerfield, Hatfield, and Worthington. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Remote Type Onsite Work Location 8 Atwood Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Southeast Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning organization, and a leading provider of substance use disorder and behavioral health treatment that recognizes our employees as our biggest asset. Join us to find a supportive community dedicated to helping you achieve your fullest potential and you'll have an opportunity to make a significant and positive impact on the quality of lives and the community. We currently have an exceptional career opportunity for a Central Access Coordinator to join our team in Norwich, CT to provide clinical leadership and oversight to central access staff in managing referrals and bed availability for SCADD programs ensuring that individuals seeking treatment receive proper screening and referrals to appropriate levels of care. Responsibilities include: Directly supervise Central Access Navigators managing all referrals for admission. Network with referral sources to advise on SCADD continuum of care and provide guidance for proper treatment placement and planning. Orient and train staff on program expectations, approaches, standards of work and new initiatives. Assist in orienting new staff to electronic health record (EHR) Microsoft Teams and other hardware, software and equipment used to perform essential duties. Ensures that each client is assessed for benefit eligibility and/or determine source of financial support. Ensures completion of benefit applications as needed. Ensures that insurance verification is completed timely and prior to admission. Ensures accuracy of EHR data including accurate payor information. Review all documentation to determine client placement in appropriate level of care according to ASAM criteria and as well as any extenuating issues. Ensures the objectivity of screening processes. Fields crisis calls to respond urgently or emergently as needed. Provide guidance to Central Access Navigators on challenging referrals and case reviews. Ensures timely submission of data on referrals, occupancy and daily census to all stakeholders. Facilitate weekly team meetings to maintain productive communication. Sustain interdepartmental collaboration across the SCADD continuum of care. Develop and maintain networking relationships with referral sources to sustain capacity across the organization. Manages team dynamics to foster a positive and collaborative work environment Qualifications Master's degree in human services field, license preferred. Experience with ASAM criteria preferred. Minimum of 2 years of related experience required. We offer a competitive benefit package so you can further invest in yourself and your future. Full-time positions offer (prorated for part-time positions): Multiple Medical Plans to choose from to best fit your needs and budget Dental & Vision Insurance 403(b) Retirement Plan with 10% employer match at 1 year Vacation and Sick accruals 11 paid Holidays 40 hours of paid Education/Training hours Paid Licensure Reimbursement SCADD is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Patient Care Coordinator (PCC) facilitates an excellent patient experience and supports clinic operations for the assigned prosthetics and/or orthotics medical practice. Primary responsibilities include greeting and registering patients, compiling complete chart documentation, and supporting clinical and technical staff.Essential Functions Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by clinical personnel. Schedules appointments, verifies and updates patient demographics, referral source and insurance information in the Electronic Medical Record (EMR). Obtains copies of insurance cards, drivers' licenses and other documentation from referral sources and scans relevant items into the EMR. Maintains complete patient records in the EMR per company policies. Initiates documentation requests from physicians and other healthcare providers and ensures information is included as part of the patient's medical record prior to product delivery and claim submission. Verifies patient insurance benefits, relays information on relevant payment and billing/collection policies and collects patient responsibility payments. Maintains a clean, orderly and safe environment for patients and visitors. Follows infection control/safety procedures by adhering to applicable guidelines. Takes patient height, weight and reviews relevant medical history with patient. Prepares treatment rooms and patient care areas. Provides administrative support to the practice as needed. Strives for a paperless work environment and full-utilization of technology‐based processes to drive operational efficiencies. Assists in marketing efforts to build relationships with local referral sources. Maintains professional relationships with patients, referral sources, clinical and non-clinical employees. Maintains product and administrative technical knowledge by actively participating in ongoing training and development courses. Performs other duties as assigned. Competencies Ethical Conduct Problem Solving/Analysis Communication Proficiency Computer Proficiency Demonstrates excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed and service‐oriented manner. Detailed oriented. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandThe employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach/pull with hands and arms, bend and squat.Qualifications High school diploma or GED equivalent is required. 1-2 years of medical office experience preferred using EMR systems or equivalent skill set. Experience working in the healthcare industry preferred. ForMotion is a global network of Orthotic & Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo yee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.

The Patient Care Coordinator (PCC) facilitates an excellent patient experience and supports clinic operations for the assigned prosthetics and/or orthotics medical practice. Primary responsibilities include greeting and registering patients, compiling complete chart documentation, and supporting clinical and technical staff.Essential Functions Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by clinical personnel. Schedules appointments, verifies and updates patient demographics, referral source and insurance information in the Electronic Medical Record (EMR). Obtains copies of insurance cards, drivers' licenses and other documentation from referral sources and scans relevant items into the EMR. Maintains complete patient records in the EMR per company policies. Initiates documentation requests from physicians and other healthcare providers and ensures information is included as part of the patient's medical record prior to product delivery and claim submission. Verifies patient insurance benefits, relays information on relevant payment and billing/collection policies and collects patient responsibility payments. Maintains a clean, orderly and safe environment for patients and visitors. Follows infection control/safety procedures by adhering to applicable guidelines. Takes patient height, weight and reviews relevant medical history with patient. Prepares treatment rooms and patient care areas. Provides administrative support to the practice as needed. Strives for a paperless work environment and full-utilization of technology‐based processes to drive operational efficiencies. Assists in marketing efforts to build relationships with local referral sources. Maintains professional relationships with patients, referral sources, clinical and non-clinical employees. Maintains product and administrative technical knowledge by actively participating in ongoing training and development courses. Performs other duties as assigned. Competencies Ethical Conduct Problem Solving/Analysis Communication Proficiency Computer Proficiency Demonstrates excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed and service‐oriented manner. Detailed oriented. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandThe employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach/pull with hands and arms, bend and squat.Qualifications High school diploma or GED equivalent is required. 1-2 years of medical office experience preferred using EMR systems or equivalent skill set. Experience working in the healthcare industry preferred. ForMotion is a global network of Orthotic & Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo yee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.