Integrated Care Coordinator
Patient care coordinator job in Winston-Salem, NC
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The primary responsibilities of the Integrated Care Coordinator are to deliver comprehensive, person-centered care by planning, coordinating, and monitoring individualized treatment plans to align with behavioral health goals. They play a pivotal role in closing gaps, tracking progress, and upholding the highest standards of quality and regulatory compliance. Assist the Nurse Practitioner with clinic appointment related documentation and facilitation on site when working in the clinic. Additionally, they support marketing initiatives for new referrals and engage in outreach to integrated care attributed members, providing education on our program, and facilitating enrollment.
Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams.
Provide comprehensive care management, coordination, health promotion, individual and family supports, and referrals to community services.
Complete the Care Management Comprehensive Assessment within designated timeframes and share results with primary care providers and relevant agencies.
Ensure clients receive required physical exams, medication monitoring, and appropriate services.
Maintain medical record compliance and ensure timely documentation of care coordination activities.
Monitor HEDIS gaps and verify client payer and program enrollment status monthly.
Develop individualized, person-centered care plans incorporating assessment results and Division's guidelines, focusing on unmet health needs and Social Determinants of Health (SDOH).
Coordinate follow-up services for recent hospitalizations or life transitions, ensuring smooth transitions of care.
Identify and provide crisis response as necessary, participate in post-crisis debriefing, and be available for on-call support.
Communicate effectively with individuals, providers, and natural supports, providing education on services.
Establish collaborative relationships with care team members and community resources to improve resource linkage and documenting follow-up.
Support transitions between care settings and develop comprehensive discharge or transition plans.
Attend Treatment Team and supervision meetings, integrated care team meetings, and serve as a liaison with other professionals and agencies.
Assist with marketing new client referrals and provide on-call support as needed.
Review data for service appropriateness and compliance issues.
Attend training sessions and comply with agency policies and procedures.
Ensure compliance with all state regulatory requirements.
Responsible to the following when based in a clinic:
Facilitate on-site clinic operations including but not limited to maintaining office clinic schedule, complete clinic reminder calls, taking and documenting client vitals, completing clinic chart documentation, and integrated care services for all clinic clients, especially integrated care clients only in med management program.
Manage and maintain Integrated Care and Clinic Roster for the office including tracking and management of clinic census that matches census in Carelogic.
Provide health education resources to med management clients regarding diagnoses and medications given by Nurse Practitioner.
Qualifications
Qualifications may vary by state due to differing regulations and standards in mental and behavioral health services.
TN:
A Bachelor's Degree in any discipline is required, with a preference for degrees in human services or related fields essential for careers in mental and behavioral health.
Experience working with children and families in case management type/ community resource position.
NC:
Minimum of one of the following qualifications to meet criteria as a Qualified Professional (QP). Per 10A NCAC 27 .0104
a MH/SU license (including associate-level), or are certified by the NC Substance Abuse Board or,
a RN AND have four years of full-time experience working with the MH/SU/IDD population or,
a master's degree in a human service field AND at least one year of full-time experience working with the MH/SU/IDD population or,
a bachelor's degree in a human service field AND at least two years of full-time experience working with the MH/SU/IDD population or,
a bachelor's degree in a non-human service field AND at least four years of full-time experience working with the MH/SU/IDD population.
Two years of experience working directly with individuals with behavioral health conditions (if serving members with behavioral health needs).
*For care managers serving members with LTSS needs: Two years of prior LTSS and /or HCBS coordination, care delivery monitoring, and care management experience, in addition to the required cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, an I/DD, or a TBI, above.)
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in High Point, NC
Our office, Asheboro Oral Surgery - High Point, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work 40 hours a week
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3 years of proven experience in a dental front office role
Oral Surgery insurance experience required
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range
$16 - $28.50 USD
Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Burlington, NC
Job Description
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Patient Care Coordinator
Department - Admin
Reports to - Center Manager
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position: Performs the following functions for the patient: Check-in, registration, completes EMR documentation, collects payments, qualifies patient for sliding fee, collects patient demographics, and provides in-person and telephonic customer service. Additionally, supports the clinical team by assisting with clinical documents.
Work Location: 5270 Union Ridge Road, Burlington, NC 27217
Schedule: Monday, Wednesday, Thursday, 8:00am - 5:00pm ; Tuesday 8:00am - 8:00pm ; Friday 8:00am - 1:00pm
Travel: As needed
Qualifications
Education: Diploma, High school diploma
Required: Excellent communication skills required.
Preferred Experience: One to two years of customer service in health care setting. Bilingual, Spanish-speaking applicants preferred
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $16.43/Hourly - $22.08/Hourly
EEO STATEMENT
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Powered by ExactHire:182247
Patient Care Coordinator
Patient care coordinator job in China Grove, NC
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Service Representative
Patient care coordinator job in High Point, NC
Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support.
Essential Functions and Job Responsibilities:
LEVEL 1 - Patient Service Representative
* Answers calls and emails in timely manner, meeting performance goals
* Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries
* Documents call information per standard operating procedures
* Answers questions about products, services, retail stores, and general service information
* Verifies insurance carriers in database system
* Resolves customer complaints with problem-solving approach
* Maintains working knowledge of current products and services
* Adheres to HIPAA guidelines and maintains patient confidentiality
LEVEL 2 - Patient Service Representative
All Level 1 duties plus:
* Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification
* Processes payments, orders, and returns
* Troubleshoots equipment issues and provides advanced care solutions
* Resolves escalated issues or hands off with clear documentation
* Serves as resource to Level 1 representatives for knowledge sharing and skill development
LEVEL 3 - Lead, Patient Service Representative
All Level 1 and 2 duties plus:
* Serves as subject matter expert and primary resource for team
* Conducts new hire training and mentors team members
* Handles escalated calls and complex issues with appropriate follow-up
* Identifies root causes of service issues and collaborates on process improvements
* Prepares reports for leadership and other departments
* Supports departmental standards and Patient Experience initiatives
* Assists with task coordination and ensures adherence to workflows
* Collaborates with supervisor on performance metrics and service excellence
Competency, Skills and Abilities:
Customer Service & Communication
* Deliver exceptional customer service with empathy, patience, and professionalism
* Demonstrate active listening and clear verbal/written communication skills
* Effectively address patient needs, concerns, and inquiries
Technical Proficiency
* Strong problem-solving and analytical thinking abilities
* High attention to detail in documentation and data verification
* Proficient in computers, Microsoft Office, and database systems
* Excellent multitasking and prioritization in fast-paced environments
Professional Attributes
* High emotional intelligence to handle stressful situations with compassion
* Adaptable and flexible with changing processes and technologies
* Self-motivated with ability to work independently and take initiative
* Strong team collaboration and cooperative work style
* Commitment to continuous learning and professional development
Healthcare Knowledge
* Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred)
* Understanding of healthcare documentation requirements
Compliance & Confidentiality
* Strict adherence to HIPAA regulations and patient confidentiality
* Full compliance with company policies and referral guidelines
Requirements
Education and Experience Requirements:
* High school diploma or equivalent required
* Associate's degree in healthcare administration, Business Administration, or related field preferred
* Previous experience in healthcare, insurance, medical billing, or patient services preferred.
* Knowledge of respiratory therapy or DME services preferred.
* Level I: (Entry Level):
One (1) year of work-related experience
* Level II:
One (1) year of work-related experience plus
Two (2) years exact job experience
* Lead Level:
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:
Physical Requirements
* Ability to sit for extended periods with prolonged computer screen exposure
* Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions
* Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use
* Occasional lifting of 5-10 pounds as needed
* Clear speech, hearing ability, and manual dexterity required
Work Environment
* High-volume call center environment with fluctuating stress levels
* Extended computer and telephone use throughout workday
* Potential exposure to angry or upset customers/patients
* Possible exposure to hazardous materials, loud noise, temperature extremes
* Risk of contact with airborne, bloodborne, or other infectious pathogens
Mental and Communication Demands
* Maintain mental alertness to perform essential job functions
* Demonstrate empathy, compassion, courtesy, and respect for patient privacy
* Effective verbal and written communication skills required
Schedule Requirements
* Flexible scheduling to support business hours and after-hours programs as needed
* Adaptability to varying work levels and office activity fluctuations
Patient Service Representative
Patient care coordinator job in High Point, NC
Department:
13347 Enterprise Revenue Cycle - Arrival: High Point
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
16
Schedule Details/Additional Information:
Variable shifts, with every other weekend and every other holiday required to work.
Pay Range
$20.40 - $30.60
EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient?s out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyLocal Home Daily Greensboro-UP TO 25/HR
Patient care coordinator job in High Point, NC
LOCAL HOME DAILY CDL A DRIVER HOURLY PAY Drivers Start up to $25.00 Per Hour Overtime Safety Bonus Referral Bonus Paid Weekly, Direct Deposit Dry Van, Flatbed, Switchers Needed Flexible Hours Full and Part Time Weekends if you want Benefits for Full Tim Drivers Includes:
Medical and dental insurance
Short and Long-Term Disability
401k
18+ months verifiable CDL truck driving experience within the last 3 years
Good MVR & work history (no job-hopping, please!)
Positive customer service attitude
Reliable transportation to and from the yard
Must have a safe and clean record
Must agree to a full background check
Must be able to drive a manual transmission truck (not automatic)
Patient Services Coordinator Scheduler Home Health LPN
Patient care coordinator job in Lexington, NC
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Licensed Practical Nurse LPN required, licensed in the state of operation
* One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months.
* Demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyHospital Based Patient Advocate
Patient care coordinator job in Clemmons, NC
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Clemmons, NC, with a Monday-Friday schedule from Monday - Friday 8:00AM-4:30PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Front Desk
Patient care coordinator job in Asheboro, NC
Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Health and wellness benefits (medical, dental, vision)
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyFront Desk Coordinator I
Patient care coordinator job in Greensboro, NC
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Office Receptionist
Patient care coordinator job in Greensboro, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
Auto-ApplyTravel/Contract Emergency Room Respiratory Therapy - Days/Nights - Up to $2580/WK!
Patient care coordinator job in Winston-Salem, NC
Winston-Salem, North Carolina - 13.0 weeks
Connected, your partner in Healthcare, Educational, Government, and Direct Hire services, is excited to connect qualified and passionate travel professional like you for a 13-week opportunity located in or near Winston-Salem, North Carolina. Enjoy competitive compensation, exceptional benefits, and the rewarding opportunity to make a meaningful impact.
Job Requirements
Education Requirements: High school diploma or equivalent required; additional respiratory therapy education preferred
Certifications Requirements: RRT (Registered Respiratory Therapist) certification, BLS (Basic Life Support), ACLS (Advanced Cardiac Life Support)
Experience Requirements: Minimum of 2 years of critical care respiratory therapy experience, ideally in a Level 1 trauma center or high-acuity setting
Other Requirements: Valid North Carolina state license, current driver's license, excellent communication skills, ability to work independently and as part of a team
What We Offer
Premium Pay That Values You: Weekly direct deposit (with next-day pay features coming soon!) at rates 13% above market average-we benchmark every assignment to make you feel like a valued member of our team and to ensure we're staying competitive.
Comprehensive Insurance Coverage: Medical/dental/vision eligibility starting the 1st day of the month after your start date, continuing between active assignments-plus disability, life insurance, and sick leave, so you can focus on what you do best without added stress.
Health Benefits Maintained through Winter/Summer Break: For educational services team members who join or extend with us, your medical, dental, and vision coverage continues seamlessly during off-seasons, ensuring no gaps in your coverage so you can recharge without worry.
Investment in Your Growth: 401(k) with competitive match, referral and loyalty bonuses, License + CEU reimbursements, are just some of the ways we invest in our team because you deserve a partner who grows with you.
Support Your Lifestyle: Paid housing or stipends (pet-friendly!) travel/mileage reimbursements; guaranteed hours and cancellation protection; nationwide opportunities spanning from major metros to underserved areas-we manage the details so you can focus on what matters most in your personal and professional life.
Streamlined Compliance & Flexibility: Reimbursed/fast-tracked licenses/certs; user-friendly Portal for seamless onboarding (avg 14 days); shifts customized to your needs; rapid interviews (38 hours typical)-we value your time, making compliance effortless and flexible to fit your unique schedule.
Why Connected Health Care?
We Care About Your Journey: In this demanding field, we start by listening-providing upfront insights on roles, pay, and perks so you feel seen and supported from the first click, aligned with our motto: If we take care of our team, they take care of our partners.
Personalized Job Matches That Fit You: Tell us your story, preferences like specialties, facility size, city/state preferences, or work-life balance needs-we craft opportunities where you shine, with 92% of our candidates extending or referring because we truly prioritize what matters to you.
Unwavering Support Every Step: From 24/7 recruiter access to fast compliance and career guidance, we're your dedicated partner-delivering 13% higher pay than the national average, 92% retention rates, quick turnaround times for interviews/offers, and national placements because we know the toll of shortages and want to ease it for you.
A Genuine Partnership Built on Trust: We're not just a staffing firm; we're your advocate in a competitive world-turning challenges into rewarding paths with empathy, transparency, direct client focus for seamless fits, and a network that feels like family, helping you build the career you deserve.
Job Responsibilities
Assess and monitor adult patients' respiratory status using advanced equipment such as Servo U, Servo Air, and heated high flow devices
Provide critical care interventions for patients in ICU, medical/surgical floors, and trauma units based on department needs
Collaborate with healthcare team members to develop and implement patient-specific respiratory care plans
Document patient assessments, interventions, and responses accurately in EPIC EMR system
Respond promptly to emergency respiratory situations, including code blue interventions and ventilator management
Apply now through Connected Health Care - submit your resume today!
Medical Office Receptionist
Patient care coordinator job in Winston-Salem, NC
Full-time Description
GAP is the longest established gastroenterology practice in the Piedmont Triad area. This independent, physician-owned GI practice is looking for a Receptionist. GAP evaluates new patients, performs consultations and conducts follow-up visits for chronic gastrointestinal conditions. Our offices draw and assess labs, administer injections and monitor medication therapies. We offer on-site infusion services and our clinical staff assist with a variety of in-office procedures. When appropriate, GAP schedules appointments for outpatient screening, diagnostic and/or treatment procedures. Our endoscopy centers are physician-owned outpatient ambulatory surgical centers which specialize in colon cancer screening and prevention as well as a number of other procedures including endoscopy, and Interstim Bowel Control Therapy.
Excellent benefits package includes health insurance, dental, vision, life, long-term and short-term insurance coverage and a robust 401k/profit sharing plan; voluntary benefits including voluntary life and medical bridge plans. Paid time off, paid holidays and a friendly environment where work/life balance is a priority. Exceptional providers and well-trained staff on board. Looking for another strong team member!
The Receptionist is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Greets and assists patients and visitors in in a prompt, courteous, and professional manner. Collects appropriate co-pays, co-insurance or past due balances as needed.
Essential Functions:
Welcomes patients/clients/visitors, determines the purpose of visit and directs them to appropriate person/department.
Phones or pages employees to meet patients/clients/visitors and directs to appropriate waiting area as needed.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all GAP policies on safety and security.
Appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial requirements to the patients or responsible parties and collects copays and coinsurance as required.
Responsible for keeping the reception and patient waiting areas and office area clean and organized.
Gives directions to the office and departmental contact or staff information following practice procedures.
Views and updates insurance card and information in computer system at each visit.
Communicates as needed with Clerical Operations Manager and other staff about any patient concerns or issues.
Reports system problems promptly.
Ensures the privacy and confidentiality of patient information.
Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Schedules follow-up appointments.
Performs other duties as assigned.
Requirements
1. High school diploma or GED.
2. Minimum of one (1) year experience in customer service or reception, preferably in a medical practice setting.
3. Completion of a course in Medical Terminology a plus.
4. Word processing and computer experience.
5. Epic experience strongly preferred.
Group Home Resident Care Coordinator
Patient care coordinator job in Winston-Salem, NC
This position is responsible for working one on one with a person Mental Retardation and/or Developmental Disabilities or dually diagnosed individuals. The services implemented will be specified through each individual's treatment/ service plan, which is designed and overseen by individuals with the appropriate experience, degree and/or certification.
QUALIFICATIONS:
Must have a high school diploma or GED and complete all FPTC training prior to delivery of services. Must be able to demonstrate all relevant competencies with the population being served. Paraprofessional providers must have knowledge, skills and abilities required by the population and age to be served. Must have at least 2 years of supervisory/ management experience in an Adult Care Home or similar setting. Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during duration of employment. Must be able to carry out responsibilities in a proactive manner. Must be supervised by QP or AP and in accordance with 10A NCAC 27 G-0204.
Duties and Responsibilities:
1. Implementing designated goals/interventions and activities identified in each consumer's treatment/service plan.
2. Supporting the individual receiving services in the acquiring of skills that may not have been acquired during the developmental stages of life as defined by treatment/service plan.
3. Ensuring services are accurately documented per established criteria and in accordance with federal, state and local regulations.
4. Reporting any incidents, unusual occurrences or changes in condition of person being supported to immediate supervisor and/or any other designated or mandated personnel.
5. Responsible for attending and completing all mandatory training and updates within established time frames.
6. Submitting semi-monthly timesheets and supporting documentation on the first and sixteenth of each month by 9:00am.
7. Responsible for upholding the right and maintaining confidentiality of the person being supported.
8. CARING FOR CLIENTS EVERYDAY NEEDS
9. Develop supportive relationship with residents, completing case management responsibilities as assigned by supervisor, including ensuring the needs of the clients are being met.
10. Maintain accurate records and reports on a daily basis. Review facility logs and complete regular administrative paperwork.
11. Monitor all contact with family members. Provide information about such to owner.
12. Serve as liaison between program and community resources.
13. Instruct, counsel, train and support care workers in dealing with resident behaviors.
14. Train direct care staff.
15. Supervise and manage direct care staff (performance evaluations, etc.). Ensure that direct care staff is implementing individualized treatment plans. Maintain accurate records of staff performance.
16. Complete residential responsibilities including: monthly staff schedule, unit supplies shopping, budget, areas of concentration,etc.
17. Other duties as assigned by supervisor (guaranteed 80 hours every pay period but will require fill-in or PRN as needed).
View all jobs at this company
Patient Financial Services Coordinator - PT (Weekends)
Patient care coordinator job in Millingport, NC
We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team!
The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process.
This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus.
Education : Associate Degree in Business or equivalent relevant experience.
Experience : 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred.
Key Responsibilities include :
Provide financial counseling and assistance to patients and/or family members as needed.
Explain program costs, payment options, and insurance coverage in a clear and compassionate manner.
Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
Complete all Patient Financial Agreement documents, validating that they are approved.
Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner.
Obtain signatures on all required financial agreement forms.
Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
Maintain detailed, confidential financial records in accordance with company and regulatory standards.
Support weekday Financial Services Coordinator coverage when needed.
When you join the Pavillon team, your Career Experience includes :
Career Growth : Continuous learning and career development
Work-Life Balance : Environment that provides support and skill development
Integrity : We value and respect our employees and patients
Sense of Purpose : Your contributions improve the quality of people's lives
Empowering Positive Culture : Environment that focuses on bringing out the best in people
Trust in Leadership : Managers foster an environment of trust, mentorship and fairness
Encouragement and Recognition : Be recognized, appreciated and rewarded
Involvement and Belonging : We look forward to welcoming you to our team!
All part-time employees are eligible for a benefits package that includes:
outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4%
beautiful 160-acre campus with walking trail
Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer
Auto-ApplyPatient Access Coordinator PRN
Patient care coordinator job in Martinsville, VA
"
Schedule: Sunday-Saturday variable shifts
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .
More about our team
Working in a hospital's Patient Access Department offers a unique blend of administrative, interpersonal, and healthcare-related experiences. It's often the first point of contact for patients, so the role is both impactful and rewarding. Here are some key perks: Gain firsthand experience in the healthcare system, which is valuable for career growth in medical administration or clinical roles. Work closely with nurses, doctors, and other departments, building strong professional relationships. Offer varied shifts (day, evening, overnight), which can suit different lifestyles. Your work helps streamline hospital operations, reducing wait times and improving patient satisfaction.
How you'll contribute
A Patient Access Coordinator II who excels in this role:
· Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
· Distribute forms, documents, and educational handouts to patients and/or family members.
· Meets with patients and or caregivers to exchange necessary information and documentation. Provides explanation of process and address concerns and questions.
· Communicates with admitting physician's office, nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
· Schedules appointments and communicates scheduling changes with appropriate departments and co-workers.
· Verifies insurance benefits and validates authorizations/pre-certifications.
· Review's physician's orders for completeness and compliance requirements, i.e. covered tests, prior authorizations, and ensures forms and record completeness.
· Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
· Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
· Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
· Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
· Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement
What we're looking for
The right person who will serve as the liaison between the physicians; the insurance companies; and the patients. Gathers information from the physicians, patients, and insurance companies and enters into the computer system to create an electronic record. Obtains prior authorizations from insurance companies for procedures, medications, and tests
Applicants must have a High school diploma or equivalent. Additional requirements include:
· Basic knowledge of CPT & ICD10 codes. Knowledge of Medicare, Medicaid and Managed Care Payers, as well as Medical Terminology preferred.
· Must be able to type 30 WPM; with high degree of accuracy.
· Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department. Must be cross trained and willing to work in the Emergency Department.
· One to two years customer service and/or health care experience
EEOC Statement
Sovah Health - Martinsville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
"
Auto-ApplyPatient Access Specialist - Front Desk
Patient care coordinator job in Winston-Salem, NC
Job Details Entry DHS Winston Salem - Winston Salem, NC Undisclosed N/A Full Time High School Undisclosed Undisclosed Day Admin - ClericalDescription
Please visit *********************************** to complete our full application
Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.
Summary
A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.
Qualifications
Skills Needed:
Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain Confidentiality
Requirements Include:
Must have transportation, current NC Driver's License without restrictions and vehicle insurance.
Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.
Team work is required!
Patient Care Coordinator
Patient care coordinator job in China Grove, NC
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator (Bilingual Required)
Patient care coordinator job in Siler City, NC
Job Description
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Patient Care Coordinator (Must be fluent in Spanish)
Department - Operations
Reports to - Center Manager
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service.
Work Location: 224 South 10th Avenue Siler City, NC 27344
Schedule: Monday: 8:00am - 8:00pm, Tuesday-Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 5:00pm, Saturday: (Rotating)
Required Travel: N/A (Subject to change)
Duties/ Responsibilities -
Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records.
Assures completion of the registration process.
Check-out patients and completes necessary close documentation.
Answers center phone calls in a timely, professional and efficient manner.
Demonstrates understanding of HIPAA and release of medical information.
Schedules patient appointments.
Collects office visits payments.
Attends Center staff meetings and other corporate trainings/meetings as necessary.
Performances all others duties as assigned or needed.
Administrative Duties - All other duties as assigned.
Understands all codes and drills.
Qualifications -
Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting.
Required: Bilingual (Spanish/English), Excellent communication skills required.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $16.43/Hourly - $22.08/Hourly
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Powered by ExactHire:164551