Patient care coordinator jobs in Illinois

2-3 years customer service or medical office experience required. Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance. Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call. Epic experience not required but preferred. Education: High School Diploma About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal Job ID: 25-54076 Recruiter Name: Muskan Contact: **************

Senior Mechanical Construction Scheduler & Claims Avoidance Specialist We are seeking a skilled Senior Mechanical Construction Scheduler & Claims Avoidance Specialist to join our team. This position is crucial for ensuring that mechanical construction projects are completed on time and within budget while proactively preventing claims. The ideal candidate will have extensive experience in scheduling and a strong background in mechanical systems, particularly in piping, plumbing, and HVAC. Key Responsibilities Develop and maintain detailed construction schedules for mechanical projects including piping, plumbing, and HVAC systems. Analyze project plans and specifications to establish scheduling parameters and milestones. Coordinate with project managers, engineers, and subcontractors to gather scheduling input and ensure alignment across all teams. Identify potential scheduling conflicts and proactively implement solutions to avoid claims. Monitor project progress and update schedules regularly to reflect current status and forecasts. Prepare and present scheduling reports to stakeholders, highlighting critical path activities and any deviations from the plan. Facilitate scheduling meetings and discussions to ensure clear communication and understanding among all team members. Qualifications Bachelor's degree in Mechanical Engineering, Construction Management, or related field. Minimum of 7 years of experience in construction scheduling, with a focus on mechanical scopes. Proficient in scheduling software such as Primavera P6 or Microsoft Project. Strong understanding of mechanical construction processes, particularly in piping, plumbing, and HVAC. Excellent analytical and problem-solving skills to effectively manage scheduling conflicts. Proven ability to work collaboratively in a team environment and communicate effectively with various stakeholders. Benefits Salary Range: $115,000 - $140,000 401K plan with matching contributions Health, Vision, and Dental Insurance Paid Time Off Company annual bonus program Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts Health Wellness Programs Ongoing education stipend for AACE/ASTM certifications Possibility of hybrid work environment (3 days onsite, 2 days remote Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: carson.kirk@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1856574 -- in the email subject line for your application to be considered.*** Carson Kirk - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. Position Title: HFW Care Coordinator Location: Park Forest, IL Hourly Rate: -$21.63 SUMMARY Under the direct supervision of the CCS Supervisor , the HFW Care Coordinator serves as a liaison between patients, families, and the healthcare system to ensure the coordination of primary care and behavioral health services. This role supports patients through high-fidelity wraparound services, ensuring access to care, consistency in treatment, and connection to community resources. The HFW Care Coordinator provides exceptional customer service, ensures a safe and efficient environment of care, and demonstrates the ability to manage multiple priorities while maintaining accuracy, professionalism, and compassion in all interactions. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain patient confidentiality and adhere to ethical and professional standards at all times. Deliver outstanding customer service in accordance with the AIDET model, exceeding expectations to ensure the best possible outcomes. Manage a high-fidelity wraparound caseload, ensuring behavioral health needs are consistently addressed and coordinated. Schedule and track medical, dental, and behavioral health appointments for patients. Conduct required in-person and telephonic contacts with patients and families, including monthly family team meetings. Develop individualized care plans in collaboration with patients, families, and interdisciplinary care teams. Maintain accurate and timely data entry across various databases and electronic portals. Serve as a liaison between behavioral health and primary care teams by attending case consultations, care team meetings, and clinical huddles. Apply knowledge of medical and mental health conditions to support patient care planning and intervention. Complete evidence-based assessments, including tools such as SBIRT, PHQ-2/PHQ-9, GAD-7, and Vanderbilt. Provide case management and advocacy, connecting patients to internal and external mental health, substance use, and community support services. Collaborate with health plans, hospitals, specialists, and providers to ensure comprehensive, coordinated care. Attend required trainings and meetings, and complete all Core Curriculum courses related to this position. Perform all other duties as assigned. KEY COMPETENCIES Dependable and reliable, with a strong commitment to quality and service. Demonstrates initiative and problem-solving skills. Effective multitasking and time management abilities. Makes data-driven decisions and exercises sound judgment. Works both independently and collaboratively within a team. Strong verbal, written, and organizational skills. Maintains attention to detail and program compliance while meeting deadlines. QUALIFICATIONS Education and/or Experience Master's degree (MA) in Social Work, Psychology, or a related field with at least 3 years of experience in behavioral health or a related field preferred . Strong proficiency in Microsoft Office and database management required; must be adept at data entry and recordkeeping. Other Qualifications Current driver's license and auto insurance required. Ability to work flexible hours, including evenings, weekends, and scheduled holidays as needed. BENEFITS Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more

Job Title: Patient Care Coordinator Position Type: Full-Time Reports To: Front Desk Manager or Practice Manager Clarity Clinic is a leading interdisciplinary private practice offering psychiatric, psychological, and therapeutic services through a holistic, team-based approach. Our mission is to thoughtfully guide each individual on their journey toward clarity and mental wellness by delivering exceptional, comprehensive care. Our team includes Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists who work collaboratively to support our patients' personal and professional balance. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. In this role, you will: We are seeking a dedicated and compassionate Patient Care Coordinator (PCC) to join our growing team. As the first point of contact for patients, the PCC plays a vital role in ensuring a seamless and positive experience through every stage of care. This full-time, onsite-only position blends administrative healthcare operations with high-touch, empathetic service. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. Schedules: Candidates will rotate the following shift schedule(s). Must be available to work any of the following shifts (below). Shift I - 7:30 am - 4:00 pm Shift II - 8:00 am - 4:30 pm or 9:00 am - 5:30 pm. Shift III - 12:00pm - 8:30 pm Saturday - 7:45am - 5:00 pm (rotating) Key Responsibilities: Patient Communication & Support Provide exceptional customer service via phone, email, SMS, and patient portal. Serve as the welcoming, professional first point of contact for new and returning patients. Address inquiries, appointment scheduling, medication requests, and care coordination. Assist with patient emergencies or admissions in a calm, supportive manner. Electronic Medical Records (EMR) & Patient Management Accurately maintain and update patient records. Support communication of provider messages, appointment reminders, and follow-ups. Generate and review reports to ensure smooth, efficient patient care. Medication Coordination Facilitate medication refill requests and coordinate with pharmacies and providers. Support patients with clear communication regarding medication policies and timelines. Insurance Navigation & Billing Explain coverage, co-pays, deductibles, and prior authorizations in patient-friendly terms. Verify insurance coverage and collect payments professionally and compassionately. Ensure accurate billing and reconcile daily payment batches. Clinical Operations Greet, check in, and check out patients in a friendly and timely manner. Support provider scheduling and maximize appointment slot utilization. Assist with clinic operations and leadership initiatives as needed. Qualifications Associate's degree or five years of related experience in lieu of a degree. Minimum of 1 year experience in a healthcare or customer service role. Strong communication skills with a warm, empathetic approach to patient care. Detail-oriented with strong organizational and problem-solving abilities. Ability to work across multiple locations if needed. Proficiency in healthcare technology and EMR systems. Perks & Benefits: Compensation: $20.00-$24.00 per hour (Full-time) Full comprehensive benefits package including health, dental vision, EAP services and more. Monthly Wellness Services Reimbursement 401k match up to 4%. Opportunities for growth and professional development. Accrued PTO and sick/wellness days. We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals to apply!

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care. As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth. Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Chicago Job Segment: Patient Care, Nursing, Social Media, Ophthalmic, Optometry, Healthcare, Marketing

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: Department: Clinical Support Work Schedule: Monday - Friday (8:00am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager. Assist the RN with new patient appointments and provide support to the nursing staff. Initiate checklist and chart audit and provide to RN once patient plan is established. Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs. Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete. Send abnormal labs/preconceptual labs to RN for physician review. Maintain patient charts during ART meeting review. Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated. Review and verify all IVF/FET Care plans are completed. Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol. Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations. Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations. Monitor out-of-town patient lab work and results. Coordinate with nursing team to ensure lab work/results are recorded in chart. Monitor IVF treatment process and ensure timely patient flow. Assist Nurse Manager with situations and patient issues as needed. Other duties as assigned. What You Bring: High School Diploma or equivalent required. Medical Assistant Certification or equivalent preferred. Experience in reproductive medicine or Women's health preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. Travel is required to our other Chicago ENT practices. This position is a Monday-Friday role that requires a 20-hour week minimum. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments. Ensure appropriate and accurate data entry of patient information. Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance. Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system. Courteously collect outstanding balances and copayments in advance of patient appointments. Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems. Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner. Assist with group administrative tasks including: o Sorting faxes o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe o Monitoring tasks assigned internally to “User, Scheduler” and “User, Front Desk” as assigned by the Scheduling Lead o Responding to voicemail messages and Glacial inquiries. o Reviewing provider schedules for accuracy and rescheduling as needed. o Monitoring the ******************* general email box. o Registering patients referred to the practice. o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices. Other duties as individually assigned. REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR High school diploma or equivalent required Ability to work within an EMR database and navigate through a Windows environment required Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR None. WAGE of the PATIENT CARE COORDINATOR $18-22.00 ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Northbrook, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Min USD $35.92/Hr. Max USD $57.47/Hr. The Patient Care Coordinator is accountable for care coordination from admission to discharge for a group of patients on an assigned nursing unit. For each assigned patient, the PCC functions in concert with the interdisciplinary care team and physician to ensure the development and implementation of a disease specific plan of care, daily (or more frequent) review and revision of the plan of care based on patient progress, and ongoing communication with the patient and family regarding expected outcomes of care. The PCC is accountable for identifying and removing barriers that will prevent and/or delay a patient from reaching his/her outcome goals in a timely manner and for the development and execution of an appropriate discharge plan to address the patient's post-acute care needs. The PCC supports the collection and analysis of data related to patient outcomes and the effective use and access to resources to support patient outcomes. In partnership with the Unit Nurse Manager, the PCC shares ongoing responsibility for the outcomes of care for patients throughout their stay on a designated unit. Qualifications Education: * Associate degree in Nursing required. * Bachelor's and Master's degree in Nursing preferred. Licensure/Certification/Registry: * Current RN licensure in the State of Illinois required. Experience: * Minimum of 2 years of recent acute care nursing experience required. Other Knowledge/Skills/Abilities: * Understanding of healthcare reimbursement mechanisms preferred. * Strong oral and written communication skills. * Understanding of principles of performance improvement, team collaboration, and conflict resolution. * Understanding for the principles of care coordination, care transitions, discharge planning, and utilization review. * Evidence of continuing professional development. * Customer service skills are necessary. Responsibilities Care Coordination: Leads efforts with the interdisciplinary care team to develop, implement, and evaluate an individualized plan of care to achieve optimal patient outcomes for each assigned patient. Ensures that patient safety risks are assessed and prevention measure are implemented and communicated to all members of the interdisciplinary care team. Routinely reviews the plan of care with the patient and family to assist them in understanding goals of care and movement toward these goals. Assures timely communication of patient's response to care, clinical data, and diagnostic test results to appropriate physicians, care team members, and patient/ family. Ensure patient education needs are being met on a regular basis. Makes referrals to other disciplines as necessary to meet patient care needs (social work, therapy, etc.) Conducts daily huddles with care team to ensure plan of care is being implemented and progress toward established goals is being achieved. Provides timely communication of changes in the plan of care to all care team members and patient/ family. Leads patient/ family care conferences on appropriate patients based on LOS and complexity of care. Collaborates with physicians and Utilization Management staff to ensure resource utilization remain within covered benefits. Monitors each patient's treatment plan for testing/treatment not related to current hospitalization and interfaces with physician to identify alternatives to address needs. Discharge Planning: Writes, plan for post discharge services and collaborates with Discharge planner to ensure services are scheduled with appropriate entities, which could include: home health, home infusion, hospice care, durable medical equipment, medical supplies, and outpatient services. Validates appropriate discharge education is provided to patient/ family / caregiver. Interacts with patient/ family/ caregiver to ensure discharge plan meets patient needs Collaborates with Discharge planner to updates patient/ family and interdisciplinary care team of changes in the discharge plan. Quality Management: Ensures care provided to assigned patients is consistent with national quality guidelines and appropriately documented in the patient's medical record. Identifies problems and opportunities for improvement in clinical outcomes, patient safety, and or resource utilization. Leads effort to resolve ongoing patient and or systems problems. Participates in unit goal setting, program development, clinical and system process improvement, and achievement of desired unit outcomes. Implements strategies to reduce resource utilization and length of stay for assigned patients. Assists with collection, analysis, and reporting of clinical outcome and resource utilization data. Leadership: Participates in local and national professional nursing organizations. Identifies areas for professional growth and demonstrates ongoing activities necessary to meeting professional goals and changing needs of organization. Promotes implementation of evidence based nursing practice. Participates in nursing scholarship and research activities. Partners with Unit Nurse Manager to ensure unit clinical outcomes goals are achieved. Performs other related work as required or requested.

Connect Hearing, part of AudioNova 18210 S. La Grange Rd. Suite 103 Tinley Park, IL 60487 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month * Remote support for our Suffolk, VA clinic Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE) The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule. Opportunities for Security Officers P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect: High-rise commercial buildings Residential Manufacturing Retail Campus Cannabis dispensaries and grow operations Event venues We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through: Customer service and front desk reception Routine patrols and incident response Monitoring access and maintaining site integrity We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you. Opportunities for Active or Retired Law Enforcement P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois. Our clients include: Executive Protection Campus HOA's Patrol Programs Higher Ed Private clubs Healthcare Retail The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority. Job Skills / Requirements RESPONSIBILITIES: Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime. Receive and respond to call offs from Security Officers to effectively manage coverage for client sites. Meet or exceed financial and operational goals while providing quality customer service. Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate. Assist Operations Managers in addressing Security Officer attendance and/or performance issues. QUALIFICATIONS 3 years experience in a heavy volume call/dispatch/scheduling. Required experience with a scheduling system. Preferred: WinTeam experience. 3 years prior customer service experience required. Contract security experience preferred. Valid PERC card and 20 Hour Security Training Certificate. KNOWLEDGE, SKILLS & ABILITIES Proficiency with Microsoft Office software and scheduling software. Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings. Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment. Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines. Great written, verbal, and interpersonal communication skills. Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude. Education Requirements (All) GED or High School Diploma Certification Requirements (All) PERC Card 20 hour Security Training Certificate Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the William Jefferson This is a Full-Time position 1st Shift, Weekends, On Call. Travel is not required Number of Openings for this position: 1

Job Description About Us: We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships. Position Summary: We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission. Key Responsibilities: Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams. Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery. Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations. Educate referral sources about hospice services, company philosophy, eligibility criteria. Assist with marketing/promotional initiatives and in-services to referral partners and community contacts. Participate as needed in evening/weekend/after-hours admission calls and on-call coverage. Qualifications: Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable. 1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach. Excellent verbal and written communication and relationship-building skills. Ability to work independently and with a team Knowledge of hospice care processes, eligibility, and home care environment preferred. Comfort with CRM systems, tracking metrics, and generating growth reports. Valid driver's license and reliable transportation (role includes field visits). Opportunities for Growth: This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth. Compensation & Benefits: Competitive base salary plus performance bonus tied to referral/admission growth metrics. Full benefits: medical/dental/vision, PTO, 401(k) matching, etc. Supportive, mission-driven culture with meaningful work. Job Posted by ApplicantPro

Work Schedule: 100% FTE, Day shift. Monday thru Friday 830-5pm, rotating Saturday from 8-noon every 4-6 weeks. You will work at 2550 Charles St in Rockford, IL. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate's Degree with an emphasis on healthcare. Preferred Work Experience 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred 2 years of Customer Service experience. Required Previous computer experience. Required Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job DescriptionUW Northern Illinois benefits

Full-time Description Be the Frontline of Amazing Patient Experiences - Join Us as a Patient Care Coordinator at AFD Crest Hill! At Advanced Family Dental & Orthodontics in Crest Hill, we provide full-service dental and orthodontic care in a warm, family-focused environment. Our dedicated team delivers compassionate care across general, cosmetic, restorative, implant, periodontic, and emergency services?. We're seeking a motivated Patient Care Coordinator who excels in building relationships, guiding patients through their care journey, and helping maintain a smooth, patient-centered front desk. If you're passionate about ensuring every patient feels welcome and supported from check-in to check-out, Crest Hill offers a friendly team atmosphere and a true culture of service Pay: $20 - $23/hour (commensurate with experience) + Monthly Office-Level Bonuses = Earning potential well over $50,000/year! Schedule: M-W 9-5 Th 9-6 F 9-3 Competitive hourly wage plus bonus opportunities, making your annual earning well above $50k/year Health, Vision & Dental Insurance, including paid maternity leave 8 Paid Holidays + PTO (with additional gifted hours) Scrub Allowance 401(k) Retirement Plan Ongoing Training & Career Growth from the best in the industry Fun team outings & a strong sense of camaraderie; We don't just work together-we celebrate together. Whether it's team lunches, outings, or daily support, you'll be part of a positive, energetic, and driven group that genuinely enjoys coming to work. What You'll Do as a Patient Care Coordinator: Be the first friendly face our patients see and make them feel at home Manage appointment scheduling and front desk operations Present treatment plans and help patients understand their options Maintain accurate patient records and ensure smooth workflow Work closely with the dental team to provide exceptional patient care Answer inquiries and deliver top-tier customer service Keep the front desk and treatment areas clean and organized What We're Looking For 1+ year of dental experience 1+ year of treatment presentation experience (a plus) Strong communication and organizational skills Ability to thrive in a fast-paced, team-oriented environment Detail-oriented and adaptable-because no two days are the same Bonus Points: Experience as a Treatment Coordinator is a big plus. If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for. Apply today and let's chat. #INDDENTAL Requirements What we're looking for: Atleast 1 year of dental experience Strong communication and organizational skills Ability to thrive in a fast-paced, team-oriented environment Detail-oriented and adaptable-because no two days are the same Bonus Points: Experience as a Treatment Coordinator is a big plus. If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for. Apply today and let's chat. Salary Description Up to $24.00/hour base, plus bonus

Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits

Job Description Job Title: Patient Care Coordinator Position Type: Full-Time Reports To: Practice Manager Clarity Clinic is a leading interdisciplinary private practice offering psychiatric, psychological, and therapeutic services through a holistic, team-based approach. Our mission is to thoughtfully guide each individual on their journey toward clarity and mental wellness by delivering exceptional, comprehensive care. Our team includes Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists who work collaboratively to support our patients' personal and professional balance. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. In this role, you will: We are seeking a dedicated and compassionate Patient Care Coordinator (PCC) to join our growing team. As the first point of contact for patients, the PCC plays a vital role in ensuring a seamless and positive experience through every stage of care. This full-time, onsite-only position blends administrative healthcare operations with high-touch, empathetic service. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. Schedules: Candidates will rotate the following shift schedule(s). Must be available to work any of the following shifts (below). Shift I - 7:30 am - 4:00 pm Shift II - 8:00 am - 4:30 pm or 9:00 am - 5:30 pm. Shift III - 12:00pm - 8:30 pm Saturday - 7:45am - 5:00 pm (rotating) Key Responsibilities: Patient Communication & Support Provide exceptional customer service via phone, email, SMS, and patient portal. Serve as the welcoming, professional first point of contact for new and returning patients. Address inquiries, appointment scheduling, medication requests, and care coordination. Assist with patient emergencies or admissions in a calm, supportive manner. Electronic Medical Records (EMR) & Patient Management Accurately maintain and update patient records. Support communication of provider messages, appointment reminders, and follow-ups. Generate and review reports to ensure smooth, efficient patient care. Medication Coordination Facilitate medication refill requests and coordinate with pharmacies and providers. Support patients with clear communication regarding medication policies and timelines. Insurance Navigation & Billing Explain coverage, co-pays, deductibles, and prior authorizations in patient-friendly terms. Verify insurance coverage and collect payments professionally and compassionately. Ensure accurate billing and reconcile daily payment batches. Clinical Operations Greet, check in, and check out patients in a friendly and timely manner. Support provider scheduling and maximize appointment slot utilization. Assist with clinic operations and leadership initiatives as needed. Qualifications Associate degree (Bachelor's preferred). Minimum of 1 year experience in a healthcare or customer service role. Strong communication skills with a warm, empathetic approach to patient care. Detail-oriented with strong organizational and problem-solving abilities. Ability to work across multiple locations if needed. Proficiency in healthcare technology and EMR systems. Perks & Benefits: Compensation: $20.00-$24.00 per hour (Full-time) Full comprehensive benefits package including health, dental vision, EAP services and more. Monthly Wellness Services Reimbursement 401k match up to 4%. Opportunities for growth and professional development. Accrued PTO and sick/wellness days. We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals to apply!

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. Orders have been approved (when needed). Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). Completes orders with proper documentation on where patient is scheduled and how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. Enters all Inpatient and Outpatient elective procedures in HITS tool. Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. Participates in Super Huddle and provides updates on high priority patients referrals. Addresses referral based phone calls for Primary Care Physicians panel. Completes and addresses phone messages within 24 hours of call. Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) Retrieves consultation notes from the consult tracking tool. Follows up on all Home Health and DME orders to ensure patient receives services ordered. Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed Medical team members) at all times. Utilization of patient messaging tools. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software Ability and willingness to travel locally within the market up to 10% of the time Spoken and written fluency in English; Bilingual a plus PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Requisition ID: 911338 Store #: 00T073 Rosin Eyecare Naperville Position:Full-TimeTotal Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care. As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth. Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent Minimum of one year strong customer service skills (internal/ external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Experience in healthcare Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 17.45 - 23.16 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Naperville Nearest Secondary Market: Chicago Job Segment: Ophthalmic, Optometry, Patient Care, Nursing, Social Media, Healthcare, Marketing

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.