Patient care coordinator jobs in Indianapolis, IN - 592 jobs
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Patient Care Coordinator (PCC - Charge RN) - Ortho Med/Surg
Ecommunity
Patient care coordinator job in Indianapolis, IN
***Sign-on bonus offered!*** Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The PatientCareCoordinator will provide daily, shift-to-shift leadership to support the operations of the Ortho Med/Surg Unit. As the PatientCareCoordinator, you will exhibit excellence in clinical patientcare, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team.
The Ortho Med/Surg unit at Community Hospital East is an 18-bed unit that cares for orthopedic surgical patients including hip/knee replacements and fractures. In addition to caring for orthopedic patients, you will also gain experience working with surgical patients including, but not limited to: colorectal, urology, OBGYN, laminectomy, and complex medical patients. Physical Therapy and Occupational Therapy staff are housed on this unit with a state-of-the-art PT/OT therapy room.
The ortho team promotes relationship-based care and emphasize the importance of self-care for our team.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
Bachelor of Science in Nursing preferred.
2+ years experience as an RN within the specialty area or related specialty area preferred
Computer skills for documentation and work-related purposes are required.
Demonstrates accountability for own actions with an openness to change and learning.
Demonstrates customer service skills to provide exceptional patient and family experience.
Takes initiative to help others.
CPR certified.
$24k-38k yearly est. 7d ago
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RN,Patient Registrar/Care Representative
Health Advocates Network 4.5
Patient care coordinator job in Indianapolis, IN
Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
$30k-37k yearly est. 7d ago
Scheduling Coordinator
Tendercare Home Health Services, Inc. 3.9
Patient care coordinator job in Indianapolis, IN
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless carecoordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office inIndianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Compensation Range: $22-27/hourly
$22-27 hourly 19h ago
Care Coordinator- Indianapolis Area
Supportive Community Innovations
Patient care coordinator job in Indianapolis, IN
Supportive
Community
Innovations
Supportive
For our clients, families, coworkers, and partnering organizations
Community
Inclusive, team-oriented, naturalistic, interdependent, organic, non-toxic, immersive
Innovations
Progressive, holistic, evidence-based, outcome-driven
Position: Care-Coordinator
Direct report: Area CareCoordinator Manager
Wage: $25-$27/hour
Supportive Community Innovations offers a wide range of services, including ABA therapy, Behavior Support Services, Recreational Therapy, and more, for individuals with Autism, developmental differences and general behavioral and mental health concerns. Our focus is on ever-improving outcomes for those we serve, and we aim to advance the field.
Established in August 2016, we've seen substantial growth and are dedicated to supporting individuals and families. Our progressive team offers diverse opportunities and has decades of combined experience.
We're seeking individuals who share our commitment to making a difference and want to contribute to our mission of advancing services in our communities. We set no limits on the potential of those we serve, each other, or our organization and can provide wide-ranging opportunities for anyone who joins our team.
CareCoordinators play a vital mid-level role in supporting the delivery of specialized, evidence-based therapy for children with autism. They serve as the primary point of contact for a caseload of 10-15 service recipients, their families, and the clinical team. Working under the supervision of the CareCoordination Manager, CareCoordinators are responsible for scheduling and facilitating ongoing collaboration among multiple stakeholders. They work closely with Board Certified Behavior Analysts (BCBAs) to coordinate services for shared clients and families. This position offers competitive compensation, comprehensive benefits, and meaningful opportunities for professional growth and development.
Minimum Requirements:
High School Diploma (enrolled in an undergraduate program preferred).
Valid driver's license and current auto insurance/registration.
Reliable transportation
Ability to pass extensive background checks and drug screenings.
Day and evening availability (weekends may be required).
Experience working with behavioral interventions (experience as an RBT preferred)
Preferred Qualifications:
Soft Skills:
Strong self-awareness, empathy, integrity, and humility.
Efficient time management skills.
Professional communication skills.
Ability to receive and implement feedback accurately and efficiently.
Technical Competency:
Experience as an RBT strongly preferred
Technical writing skills.
Experience or strong interest in working with special needs children and families.
Experience or strong interest in managing challenging behaviors.
Initiative and Problem-Solving:
History of taking initiative.
Solutions-oriented approach to challenging situations.
Ability to brainstorm and contribute to systems and process improvement.
Teamwork and Collaboration:
Compassionate towards others, no exceptions.
Ability to work collaboratively with technicians, clinical and administrative support professionals, individuals, and families.
Reliable attendance and punctuality.
Bonus Qualifications:
Undergraduate degree in a related field is preferred.
High level of enthusiasm and energy.
Position Responsibilities:
Serve as the primary point of contact for service recipients, families, and clinical teams, working closely under BCBA supervision.
Collaborate with BCBAs, direct care team members, and other stakeholders in developing and maintaining therapy schedules across multiple environments.
Provide high-quality direct service to individuals who display challenging behavior on a limited basis.
Take ownership of urgent needs during off-hours as required.
Engage in ongoing collaboration and support across all stakeholders, including community agencies like schools and social services.
Benefits:
Full-time eligibility at 30 hrs/wk
Sign-on Bonus for credentialed RBT's
Mileage Reimbursement (travel to client homes and in the community required)
Comprehensive health/dental/vision, life, and disability (short/long-term) available
Employee recognition and reward system with tangible perks
401K/Roth IRA
Profit sharing opportunities for full-time and part-time employees
Focus on work-life balance
***This job description is not a complete list of all job responsibilities, skills, efforts, or working conditions. The details of this position may change at any time, with or without prior notice.***
$25-27 hourly 32d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Patient care coordinator job in Indianapolis, IN
Advanced MedAesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.
Avelure Med Spa is looking for a PatientCareCoordinator at our Indianapolis location. The PatientCareCoordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The PatientCareCoordinator is responsible for promoting Avelure's products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PatientCareCoordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
KEY RESPONSIBILITIES:
Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals.
Understand the goals of the practice and independently develop and execute plans of action to achieve those goals.
Handle sensitive matters with discretion and maintain strict confidentiality.
Actively support and remain aligned with the vision and goals of the practice.
Qualifications
REQUIREMENTS
Previous medical experience in aesthetics, plastic surgery, or cosmetic dermatology practice.
Strong business acumen with excellent organizational skills.
Proven ability to manage confidential information appropriately.
High school diploma or equivalent required
Open availability
PHYSICAL REQUIREMENTS:
To ensure the safety and well-being of our employees, we have established the following physical requirements.
This position requires knowledge of various aspects of patientcare.
Must possess good organizational skills to balance clerical and clinical duties.
This position requires frequent walking, sitting, standing, and bending.
Frequent talking and listening when giving instructions and explanations.
Frequent use of the phone, computer, and other clinic technologies.
Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
$24k-38k yearly est. 11d ago
Patient Care Coordinator
Francisan Health
Patient care coordinator job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patientcare staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health carein a place that values faith is a special kind of calling. That person is our patientcarecoordinator.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Professional Development Opportunities
* Faith-based, Mission-focused Organization
* A 16-bed unit provides Care to Critical Care Heart Patients
* Patient ratios are 1:2
* A didactic learning experience in a fast-paced environment
* Works closely with the clinical manager in planning, coordinating and evaluating the activities of the patientcare unit.
* Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores.
* Oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patientcare dependent upon staffing needs of the unit
QUALIFICATIONS
* A team-oriented RN willing to be flexible and dynamic in meeting patientcare needs
* Associate Degree from an accredited program is required, obtain BSN within 3 years of promotion to position
* Licensed as a Registered Nurse (RN) with a valid license to practice in the state or as listed in the Nurse Licensure Compact (NLC)
* 3 years of experience
* 1 year in area of practice or related specialty
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$24k-38k yearly est. 46d ago
ADRC Care Coordinator
Cicoa
Patient care coordinator job in Indianapolis, IN
CICOA is a leading non-profit organization dedicated to enhancing the quality of life for older adults and individuals with disabilities in Central Indiana with services such as home modifications, meals, transportation, caregiver support, care management and community health programs. We're on a mission to empower our community and ensure that everyone has the opportunity to live well at home and maintain their independence.
SUMMARY The ADRC CareCoordinator (ACC) serves as an integral member of the Aging and Disability Resource Center (ADRC). ACCs work together to provide community resources support and benefit application navigation to individuals that CICOA serves. The ACCs primary responsibility will be to assist the department with individual-related needs by providing communication and follow up to enhance quality of information and referral services as well as support for navigating Medicaid waiver services. The ACC will work directly with the individual, family, OC and providers, primarily in a community setting, with the intention of creating exceptional experiences for individuals served by CICOA. ACCs will assist and monitor Medicaid application, eligibility, and approval for the individuals served at CICOA.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Deliver information and referral services to community members, using CICOA's resource database for reference. • Assist individuals with all parts of the Medicaid application process, including application, interview, documentation submission, and follow up needs. • Conduct home visits with community members for the purpose of gathering documentation for benefit applications as well as overall Medicaid waiver process navigation. • Collaborate with team members to support the needs of the community members. • Provide phone support to individuals on the Medicaid waiver waitlist as requested. • Apply professional written and verbal communication with team members, supervisory staff, and community members. • Demonstrate CICOA's core values of Integrity, Courage, Accountability, Respect, and Excellence (ICARE) in daily interactions with both staff and community members served. • Participate in pertinent state, local, and agency-level training sessions to maintain compliance. • Work with diverse digital platforms, including Microsoft suite products, state-employed case recording systems, and a community resource database, for the purpose of documentation and community service needs. • Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties listed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or equivalent required; computer experience required; email, Microsoft Office suite and internet. Two years relevant experience in a medical, care management or Medicaid/Medicare setting preferred. Associates Degree in Human Services, Psychology, Nursing, or related field preferred. Healthcare experience preferred. Relatable experience working with older adults highly preferred. Experience working with state agencies and/or with Medicaid approval process preferred.
$31k-43k yearly est. Auto-Apply 17d ago
Palliative Care Coordinator
Empatia
Patient care coordinator job in Indianapolis, IN
We're looking for a Palliative CareCoordinator to join our team.
You will report directly to the Director of Palliative Care. You will be responsible for Coordinating and managing all day to day business affairs and other operational activities related to the administration of the palliative care department by performing the following duties personally, including intake function, billing function, medical record maintenance function, and marketing function.
Process referrals by obtaining sufficient admission and insurance information in order to ensure appropriate and timely admissions of patients
Submit all information from site to Billing Department required for timely billing and collection of charges
Advise Palliative Care Team of patient acceptance of services and provide all relevant information including accurate insurance and admission information in order to ensure appropriate disclosure of rights and responsibilities, financial liabilities and benefit plan details to patients and their family
Establish and maintain professional and productive relationships with all referral sources, including the Gentiva family of companies
About You
High school graduate or equivalent
College graduate preferred
Minimum of three years health care delivery or related business experience required; experience in Part B billing setting preferred
Experience with Computer applications and Electronic Medical Records
Licensed Practical Nurse (preferred)
We Offer
Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
Opportunity to Participate In a Fleet Program
Competitive Salaries
Mileage Reimbursement
Professional Growth and Development Opportunities
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location Empatia Our Company
At Empatia, part of Gentiva, it is our privilege to offer compassionate carein the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careersin a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
$31k-43k yearly est. Auto-Apply 13d ago
Patient Services Representative
Indianapolis Neurosurgical Group Pc 3.8
Patient care coordinator job in Greenwood, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patientcare. This position will have the opportunity to work in multiple GCBS offices.
Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
Detailed maintenance of accurate incoming referral documentation.
Review incoming faxes for completeness and file appropriately according to content
Application of knowledge and judgement based on urgency
Obtain missing items from referral source (physician office, patient, etc.)
Manage and track incomplete faxes on a daily basis
Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
Schedule new patient appointments
Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
Obtain patient information and register in electronic health record (NextGen)
Inform the patient of items or information needed for the visit
Generate and send the required paperwork to the patient before the visit
Notify referral source of appointment scheduled
Answer non-medical questions as needed
Monitor new patient medical records.
File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Knowledge, Skills, and Abilities Required
Dedication to excellent customer service.
Exceptional attention to detail.
Alignment with HIPAA regulations.
Respect for organizational policies, procedures, systems, and objectives.
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers, and patients.
Ability to drive efficiency and accuracy.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system.
Educational and Experience Required
Education: High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
$28k-32k yearly est. Auto-Apply 60d+ ago
Front Office Coordinator
Mortenson Dental 3.7
Patient care coordinator job in Indianapolis, IN
Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.
Qualifications
High school diploma
Have strong communication skills
Have an eagerness to learn and grow
Must pass a background check and drug screen
$28k-35k yearly est. 16d ago
Patient Service Representative
Allergy Partners 4.1
Patient care coordinator job in Greenwood, IN
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
$28k-32k yearly est. 16d ago
Patient Care Coordinator
Beltopia
Patient care coordinator job in Bloomington, IN
PatientCareCoordinator
At Beltone, we deliver premium patientcare by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. This position is for our Bloomington, Indiana location. No remote work available.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patientcare. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
$25k-38k yearly est. Auto-Apply 27d ago
Front Desk Coordinator - Indianapolis, IN
The Joint Chiropractic 4.4
Patient care coordinator job in Indianapolis, IN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic carein the Wellness industry.
Schedule: Part time - includes some weekdays and weekends
Pay: $15 - $17/hr
Bonus Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patientsin to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$15-17 hourly Auto-Apply 60d+ ago
Patient Service Representative (Non-Clinical)
IHC 4.4
Patient care coordinator job in Indianapolis, IN
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
The IHC Corporate team is now recruiting for a Non-Clinical Patient Service Representative (PSR). The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patientcare related questions.
Corporate Hours of Operation
Monday - Friday, 8:00 am - 5:00 pm
IHC's robust benefits and compensation package includes:
* $1000.00 retention bonus paid after one year
* No nights or weekends
* Generous Paid Time Off and Floating Holidays
* Day 1 Insurance benefits eligibility
* 403(b) Retirement Plan matching at one year of employment
* Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
* Flexible Leave of Absence programs
* Personify Health Wellness program with paid incentives for participation
* Employee Assistance Programs with 24/7 access to therapy consultation services
Patient Service Representative role responsibilities include:
* Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
* Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
* Processing appropriate patient paperwork in a timely manner.
* Educating patients regarding documents they will need to provide at the time of service.
* Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
* Communicating with patientscare team as necessary.
Required Skills:
* Demonstrate high detail orientation and accuracy.
* Perform responsibilities accurately, efficiently, and timely.
* Demonstrate knowledge of standard office practices and procedures.
* Able to juggle multiple requests and meet multiple deadlines.
* Follow standard work procedures.
* Participate in process improvement projects as required.
* Demonstrate office equipment and computer skills, including data entry.
* Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.
Requirements
* Graduation from a standard high school, or equivalent.
* One (1) year of prior experience in an office or health related position. Related education can substitute for experience.
Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$16.36 - $18.32 (based on qualifications)
$28k-32k yearly est. 3d ago
Patient Service Representative
Appletree Staffing 3.9
Patient care coordinator job in Indianapolis, IN
TempToFT
Are you seeking office-based, clerical work in the Indianapolis area where you can provide support to the local community?
Join a team of dedicated healthcare workers on their journey to provide relief, support, research, and treatment to patientsin need of specialized care. This role is the first point of contact for patients and is instrumental in providing a comforting experience and keeping appointments organized.
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage.
Daily functions include:
Greeting and directing patients to examination rooms
Scheduling patient appointments and making reminder calls
Informing patients about delays and wait times
Responsibilities
Update and verify patient information at every visit
Assist patients with filling out patient history forms, consent forms and payment contract forms
Receive and process cash and credit card payments for medical services rendered
Review patient accounts, identify delinquent accounts and collect overdue payments
Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member
Requirements and skills
Proven work experience as a Patient Service Representative or similar role
Knowledge of medical terms and practices
Professional manner and appearance
Strong interpersonal and communication skills
Meticulous attention to detail
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
High school diploma or equivalent preferred
Valid drivers license and reliable transportation
If you meet these requirements, apply today or call 317-887-0747! Interviews will begin immediately!
JOB TYPE: FULL TIME
SHIFT: 1st
PAY RATE: $15.90 per hour
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$15.9 hourly 60d+ ago
Recruitment and Scheduling Coordinator
Care United Home Health Care Agency LLC 3.7
Patient care coordinator job in Indianapolis, IN
The Recruiter/Scheduler is a vital part of the agency's operations team, responsible for ensuring that clients receive consistent, high-quality care through effective recruitment, onboarding, and scheduling of qualified caregivers. This role combines human resources, staffing coordination, and client service to maintain full coverage for all active cases while supporting the agency's mission of compassionate, reliable, and professional home health care.
The Recruiter/Scheduler will be responsible for building and maintaining a reliable pool of caregivers by identifying, attracting, and retaining top talent. They will handle all aspects of the hiring process - from job postings and interviews to credential verification and orientation. Once hired, caregivers will be scheduled appropriately to match client needs, ensuring both compliance and continuity of care.
This position requires exceptional organizational skills, attention to detail, and strong interpersonal communication. The ideal candidate thrives in a fast-paced environment, demonstrates sound judgment, and maintains professionalism when managing competing priorities or last-minute staffing challenges.
Key Responsibilities:
Recruitment & Onboarding
Develop and implement creative recruiting strategies to attract qualified caregivers (HHAs, PCAs, CNAs, LPNs, RNs, etc.).
Post job openings on various online platforms, job boards, and community networks.
Conduct phone screenings, in-person or virtual interviews, and reference checks.
Verify licenses, certifications, work eligibility, and background screenings.
Coordinate and facilitate new hire orientation and training sessions.
Maintain an active pipeline of candidates to ensure staffing coverage for new and ongoing cases.
Scheduling & Coordination
Match caregivers to client cases based on skill set, availability, and client preferences.
Manage and update staff schedules daily, ensuring adequate coverage for all shifts.
Communicate schedule changes promptly to caregivers, clients, and supervisors.
Handle call-outs, emergencies, and last-minute scheduling adjustments in a timely manner.
Maintain accurate and up-to-date scheduling records within the agency's scheduling software.
Employee & Client Relations
Build and maintain positive relationships with caregivers to promote retention and engagement.
Address staff concerns, attendance issues, and performance matters professionally and promptly.
Work collaboratively with the clinical and administrative team to ensure quality and continuity of care.
Communicate with clients and families as needed regarding caregiver schedules, replacements, or service updates.
Administrative & Compliance
Ensure all caregiver files and credentials remain current and compliant with state, federal, and agency requirements.
Track and follow up on expiring credentials such as TB tests, CPR certifications, and physicals.
Generate and maintain reports related to staffing, recruitment metrics, and compliance.
Support other HR or operational functions as assigned by management.
Qualifications:
High school diploma or GED required; Associate or Bachelor's degree in Human Resources, Healthcare Administration, or related field preferred.
Minimum 1-2 years of experience in recruitment, scheduling, or staffing - preferably in a home health or healthcare setting.
Knowledge of home care compliance standards, caregiver credentialing, and healthcare scheduling software preferred.
Excellent verbal and written communication skills.
Strong organizational, problem-solving, and multitasking abilities.
Ability to remain calm and professional under pressure and during urgent staffing needs.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms (e.g., Alora, ClearCare, HHAeXchange, etc.).
Core Competencies:
Attention to Detail: Ensures accuracy in all scheduling and documentation.
Team Collaboration: Works effectively with office staff, caregivers, and clients to achieve shared goals.
Adaptability: Handles changes and emergencies with professionalism and efficiency.
Customer Service Orientation: Demonstrates empathy, patience, and responsiveness to client and employee needs.
Time Management: Prioritizes multiple demands and meets deadlines consistently.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
$24k-31k yearly est. Auto-Apply 60d+ ago
Patient Engagement Specialist
Alsos Behavioral Management
Patient care coordinator job in Indianapolis, IN
Schedules:
All shifts
Compensation:
$16-$18
We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams.
Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us.
Summary
The Patient Engagement Specialist (PES) is the main staff point of contact for patientsin early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery.
Responsibilities
Serve as a primary point of daily support and accountability for patientsin treatment
Monitor patient movement and enforce program rules and safety standards
Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups
Facilitate or supervise trips to off-campus 12-step meetings and community events
Support and monitor communal areas, including the courtyard and meal rooms
Mediate and de-escalate patient conflicts using calm, professional communication
Assist with minor cleaning duties and promote a respectful, orderly facility environment
Drive patients to meetings or events as needed (in the absence of a designated driver)
Document observations and communicate with clinical or leadership staff as needed
Model professionalism, accountability, and emotional composure at all times
Participate in team meetings, training, and ongoing development
Qualifications
High School Diploma, GED, or equivalent experience
Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred
Valid, unrestricted driver's license with a clean record (minimum 3 years preferred)
Demonstrated ability to remain calm and professional in high-stress or crisis situations
Ability to de-escalate interpersonal conflict and set consistent boundaries
Physically able to intervene in emergency situations, including lifting or running if necessary
Crisis intervention training strongly preferred
Strong interpersonal skills with the ability to gain patient trust and foster respect
Passion for recovery and commitment to a drug-free lifestyle
Authorization to work in the United States required
We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.
$16-18 hourly 21d ago
Front Desk & Enrollment Coordinator
Carmel Music Academy 4.1
Patient care coordinator job in Carmel, IN
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Free uniforms
Health insurance
This role is perfect for you if
You love talking with people, following through, and helping families confidently take the next step. You enjoy a professional environment where kindness and results matter equally. You take pride in representing a high-quality organization and feel good knowing your work directly supports students and families.
At Carmel Music Academy, the front desk is the Heart Of Our School and were looking for someone who naturally brings warmth, confidence, and reliability to every interaction.
What Youll Do
Welcome families and students with professionalism and genuine care
Answer phone calls, respond to inquiries, and follow up consistently
Confidently guide families through the enrollment process
Schedule lessons and support ongoing student communication
Assist with planning and coordinating recitals, workshops, and events
Maintain accurate records and follow established systems and policies
Youll Thrive Here If You
Enjoy helping people and achieving clear goals
Feel comfortable making phone calls and asking for commitment
Are naturally organized and dependable
Follow through on details without being reminded
Communicate warmly while respecting structure and policies
Take feedback well and want to grow professionally
Ideal Experience & Skills
* Customer service, front desk, or administrative experience
* Sales, enrollment, scheduling, or call-based experience (preferred)
* Strong verbal communication and professional phone presence
* Comfortable using scheduling systems, email, and basic technology
* Ability to multitask in a fast-paced, people-focused environment
Why Youll Love Working Here
* Supportive leadership with clear expectations
* Training, scripts, and systems to help you succeed
* A positive, mission-driven team culture
* Meaningful work that impacts students and families
* Opportunity to grow within a respected music academy
You Are The Right Person If You Often Say:
I love helping people make confident decisions.
I follow through.
I enjoy being part of a professional, organized team.
I take pride in representing something I believe in.
If that sounds like you, wed love to meet you.
Sales experience is helpful, but heart, confidence, and follow-through matter most.
Heres How to Apply
Apply with your resume and a brief paragraph sharing why this role feels like a good fit for you.
Please do not visit or walk in to the Academy inquiring about the position.
We value kindness, integrity, and excellence and we support our staff with training, clear systems, and a positive team culture.
Sales experience is helpful, but heart, confidence, and follow-through matter most.
$28k-33k yearly est. 9d ago
Patient Access Specialist
Aspire Indiana Health 4.4
Patient care coordinator job in Greenfield, IN
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.
Now interviewing for a Patient Access Specialist
Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.
Education/Experience/Requirements
High School Diploma or Equivalent required
Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
Must have intermediate computer skills with Google Suite
Previous insurance billing experience highly preferred
Electronic Health Record (EHR) experience preferred
Knowledge of basic medical terminology preferred
Ability to communicate in American Sign Language (ASL) a plus
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
Not ready to apply? Connect with us for general consideration.
$25k-30k yearly est. Auto-Apply 20d ago
ADRC Care Coordinator
Cicoa Aging & In-Home Solutions
Patient care coordinator job in Indianapolis, IN
CICOA is a leading non-profit organization dedicated to enhancing the quality of life for older adults and individuals with disabilities in Central Indiana with services such as home modifications, meals, transportation, caregiver support, care management and community health programs. We're on a mission to empower our community and ensure that everyone has the opportunity to live well at home and maintain their independence.
SUMMARY The ADRC CareCoordinator (ACC) serves as an integral member of the Aging and Disability Resource Center (ADRC). ACCs work together to provide community resources support and benefit application navigation to individuals that CICOA serves. The ACCs primary responsibility will be to assist the department with individual-related needs by providing communication and follow up to enhance quality of information and referral services as well as support for navigating Medicaid waiver services. The ACC will work directly with the individual, family, OC and providers, primarily in a community setting, with the intention of creating exceptional experiences for individuals served by CICOA. ACCs will assist and monitor Medicaid application, eligibility, and approval for the individuals served at CICOA.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Deliver information and referral services to community members, using CICOA's resource database for reference. • Assist individuals with all parts of the Medicaid application process, including application, interview, documentation submission, and follow up needs. • Conduct home visits with community members for the purpose of gathering documentation for benefit applications as well as overall Medicaid waiver process navigation. • Collaborate with team members to support the needs of the community members. • Provide phone support to individuals on the Medicaid waiver waitlist as requested. • Apply professional written and verbal communication with team members, supervisory staff, and community members. • Demonstrate CICOA's core values of Integrity, Courage, Accountability, Respect, and Excellence (ICARE) in daily interactions with both staff and community members served. • Participate in pertinent state, local, and agency-level training sessions to maintain compliance. • Work with diverse digital platforms, including Microsoft suite products, state-employed case recording systems, and a community resource database, for the purpose of documentation and community service needs. • Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties listed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or equivalent required; computer experience required; email, Microsoft Office suite and internet. Two years relevant experience in a medical, care management or Medicaid/Medicare setting preferred. Associates Degree in Human Services, Psychology, Nursing, or related field preferred. Healthcare experience preferred. Relatable experience working with older adults highly preferred. Experience working with state agencies and/or with Medicaid approval process preferred.
How much does a patient care coordinator earn in Indianapolis, IN?
The average patient care coordinator in Indianapolis, IN earns between $20,000 and $47,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Indianapolis, IN
$31,000
What are the biggest employers of Patient Care Coordinators in Indianapolis, IN?
The biggest employers of Patient Care Coordinators in Indianapolis, IN are: