Patient care coordinator jobs in Iowa - 302 jobs

Seasons Center Mission Statement: Guiding Individuals and Families towards a meaningful and fulfilling life. About the Job We are currently seeking multiple Crisis Care Coordinators to provide crisis services over-the-phone, and in-office at our new Crisis Stabilization Center, Alex's Place. Crisis Care Coordinators provide short-term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis and work closely with law enforcement, schools, and other medical providers to stabilize acute or crisis situations and connect individuals with continuing mental and behavioral health services based on their needs, strengths, and preferences. Hours Evening and weekend shifts available, flexible schedule, potential shifts: Friday 12:00am-8:00am (8 hours) Saturday 12:00am-8:00am (8 hours) Saturday 8:00am-8:00pm (12 hours) Saturday 8:00pm-8:00am (12 hours) Sunday 8:00am-8:00pm (12 hours) Sunday 8:00pm-12:00am (4 hours) Covering PTO and Sick days on other weekend and weekday shifts Salary Range $19.00-$25.00 per hour (based on education and experience) Requirements Eligible applicants must have one of the following qualifications: a bachelor's degree in a human services field with 1+ year of experience a certified peer support specialist (or willingness to obtain one) with 1+ year of experience a law enforcement officer with 2+ years of experience an EMT with 2+ years of experience an RN with 1+ year of experience Additional Qualifications 40 hours of crisis response training or a willingness to attain it Frequent travel is a requirement of this position, so a valid driver's license is required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************. Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Seasons Center for Behavioral Health is nationally accredited through COA Accreditation. COA Accreditation means that Seasons Center's programs, services, administration, and management have been rigorously evaluated and meet best practice standards.

The Care Coordinator position plays a crucial role in promoting and maintaining functional independence and ensuring the highest quality of care for the residents. The position is responsible for assessing the residents and planning, implementing, and evaluating restorative care services to enhance residents' physical and overall well-being. The position is responsible for coordinating and overseeing comprehensive care plans tailored to each resident's needs. This position works closely with the MDS nurse to assure timely and accurate assessments of resident conditions. Essential Job Functions: Provide and supervise quality nursing care in accordance with facility policies, professional standards, and state and federal regulations. Supervise, train, evaluate, and support Certified Nursing Assistants; provide clinical guidance and recommend corrective or disciplinary action when needed. Perform comprehensive resident assessments, develop and update care plans, and document resident responses to care. Monitor resident conditions, identify changes or emergencies, and promptly communicate with physicians, families, and facility leadership. Ensure resident safety, infection control, Resident Rights compliance, and adherence to OSHA and facility safety policies. Conduct daily resident rounds and oversee restorative, rehabilitative, continence, fall-prevention, and medication-reduction programs. Coordinate admissions, care conferences, MDS-related assessments, and Medicare documentation within required timelines. Provide direct resident care, including mobility assistance, range-of-motion exercises, and skin integrity monitoring. Collaborate with interdisciplinary teams, including therapy, recreation, social services, and administration. Maintain professional appearance, dependable attendance, and cooperative work behavior. Participate in staff meetings, education programs, committee work, and perform additional duties as assigned. Education Requirements Graduate of an accredited registered nurse or LPN program Licensure/Certification in the state in which the facility is located EOE

Exciting news! We are opening an outpatient imaging center in West Des Moines in early April! Come be part of our team as we continue to grow and care for those in our community. Anticipated start date March 2026. RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. As a Patient Coordinator, you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time position working Monday-Friday from 8:00am-4:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (60%) Scheduling & Insurance 1. Schedule patient examinations according to existing company policy 2. Arranges transportation for patients when appropriate 3. Communicates to team any scheduling changes in order to ensure highest patient satisfaction 4. Pre-certifies/Authorizes all exams with patient's insurance company as required 5. Verifies medical necessity on all exams as required 6. Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines 7. Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate (35%) Registration 1. Greets and checks-in patients scheduled for Imaging services; registers demographic information and process payment plans and copays with patients 2. Answers phones and handles calls in a professional and timely manner 3. Maintains positive interactions at all times with patients, referring offices and staff 4. Supports team in order to ensure highest patient satisfaction 5. Acts as liaison between team and the patients waiting for exams 6. Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up 7. Maintains the supply of patient information sheets (5%) Other tasks and projects as assigned

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Dubuque, IA Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Full-time Patient Access Rep for HMCH registration in the business office/reception area. 80 hours per pay period, 8- hours shifts, primarily 10:30 am - 7 pm, Monday thru Friday and every 4th weekend (7:30 am - 3:30 pm). Rotating holidays. Full-time benefits include: IPERS, Health, Vision, Dental, Life Insurance, and Long Term Disability. PTO accrual begins first day of employment. Patient Access/Registration Job Description This position is 80 hours per pay period, 8-hour shifts, mainly 10:30-7p but other 8 hour scheduled shifts may vary, Monday thru Friday. Rotating Weekending (Every 4th Weekend) 7:30 AM to 3:30 PM. Rotating Holidays. Position Description: A patient access representative processes the information required for admittance, dismissal, and insurance billing. The patient access works closely with the multiple departments including, the Lab department, radiology department, emergency room, and all of the clinics. Essential Duties and Responsibilities of a Patient Access Representative: Greets patients and their caregivers and records pertinent information into a computer database. Records insurance information and obtains copies of the patient's insurance cards and photo ID. Collecting information such as patient details, medical history, billing, and insurance information., etc. Preparing patient admission and discharge documentation Informing patients and their caregivers of hospital procedures, policies, and protocols. Relays information between patients and other staff members and provides them with updates as needed. Keeps paper and electronic medical records, and updates these records as needed. Provides information to insurance companies in order to assist with billing Calculates payment information, accepts funds, and credits accounts accordingly. Dealing with patient questions, concerns, and issues. Performing general administrative tasks Required Knowledge, Skills, and Abilities Listens well and devotes full attention to patient and medical professionals alike Is compassionate and caring, as the job involves dealing with people who are critically ill or injured Has the ability to remain calm, even under the most stressful of situations Communicates well, both orally and in writing Is able to switch priorities based upon patient need Possesses a basic understanding of medical terminology and procedures Is able to maintain High confidentiality Has a professional appearance and demeanor in order to make other feel more at ease. Education and Experience Highschool Diploma At least 6 months experience in a healthcare setting, but willing to train the right individual. Knowledge of medical terminology and insurance plans is beneficial Strong Administrative and organizational skills Excellent communication and interpersonal skills Ability to multitask and maintain strong attention to detail Compassionate and patient. Professional demeanor.

Job Description 1. Communicates professionally and courteously with all patients/customers and members of the work team while completing tasks in an effective, efficient manner to promote the highest quality of customer service, patient safety and support the facilitation of patient care. Performs account creation and registration tasks via face to face, over the telephone or at the bedside patient interview in accordance with established policies to obtain complete and accurate demographic and insurance information. Actively listens to understand what information is being conveyed. Conveys genuine warmth, care and concern to patients, customers and peers through appropriate tone of voice and demeanor. Shows willingness to assist all patients, customers, and peers by seeing needs and following through. Identifies, documents and reports to Manager any exceptions, account creation errors, unresolved complaints/concerns, and critical issues in a timely manner. Mentors new staff members as assigned. Collaborates with an inter-disciplinary team approach, acting as an advocate on behalf of patients and families to ensure patient safety and support the facilitation of patient care, satisfaction and quality of services is carried out in a timely manner. Gathers all data defined in an accurate, efficient and timely manner utilizing appropriate departmental databases. Properly re-identifies patient upon completion of account creation/verification and places armband. 2. Maintains and demonstrates working knowledge to carry out policy and procedure to effectively comply with departmental, organizational, regulatory, and agency needs. Utilizes knowledge and critical thinking to equitably apply policy and procedure to all patients and customers. Promotes secure environment for the procurement of patient's protected health information (PHI). Complies with regulatory requirement such as OSHA, JCAHO, and HIPAA. Understands the concept of the Iowa Trauma System Community Level and Emergency Care Facility Categorization Criteria. Participates in accordance with the Trauma Team Activation Policy/Protocol. Fulfills the roles and responsibilities of a trauma team member. May be asked to perform job duties above and beyond the description (but within of practice/knowledge) in the event of an emergency. 3. Provides exceptional customer service support. Ensures outstanding public relations. Ensures that contacts with the registration area are positively enhanced by serving as a resource for patients, families of patients and hospital management and staff. Provides accurate information to all customers by phone or other communication media. Answers telephone calls and related questions in a professional manner and with patience and maturity. Assists with administrative duties. Communicates effectively with department contacts, patients and management to thoroughly investigate and resolve patient account issues. 4. Performs other duties as assigned.

We are seeking a Patient Access Representative to join our ED Admissions team. This is a full-time, 40-hour-per-week position with alternating shifts. The regular schedule includes Tuesdays, Wednesdays, and Thursdays from 11:30 a.m. to 8:00 p.m.; alternating Mondays and Fridays from 3:00 p.m. to 11:00 p.m.; and every other weekend (Saturday/Sunday) from 3:00 p.m. to 11:00 p.m. This role also requires working alternating holidays. Responsibilities include, but are not limited to, registering patients, prioritizing individuals who require immediate nursing attention, obtaining all required patient information and signatures, and answering and screening incoming calls and cashier duties. The ideal candidate will be able to manage multiple tasks in a fast-paced environment and interact with patients, visitors, and staff in a knowledgeable, courteous, and efficient manner. At Montgomery County Memorial Hospital, we pride ourselves in small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth. MCMH offers competitive pay, IPERS and an attractive benefits package that includes Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more! This institution is an equal opportunity provider and employer.

Join our team as a Part-Time Patient Coordinator! We are a thriving clinic within an international network of health restoration clinics, and we are on the lookout for a passionate Patient Coordinator to join our team! This part-time position offers a dynamic work environment with 15-20 hours per week primarily on weekdays from 8am to 6pm, with occasional weekend and evening shifts. Why Choose Us? Competitive Pay: $15 to $18 per hour Wellness Perks: Free adjustments and consultations at our clinic as well as supplements at a discount. Varied and Exciting Responsibilities: As a Patient Coordinator, your day-to-day will never be dull. From engaging in-person and phone interactions with patients to creating captivating Facebook/Instagram content, you'll be at the forefront of our clinic's mission. Collaborative Environment: Join a rapidly growing clinic where you'll work closely with our clinical staff, The Wellness Way Headquarters team, and doctors worldwide. This role thrives on teamwork, adaptability, and self-management within a dynamic setting. Passion for Alternative Healthcare: We're not just a clinic; we're a movement. If you have a genuine passion for alternative healthcare and love sharing our story, you'll feel right at home here. Responsibilities: First Impressions Matter: Be the welcoming face and voice of our clinic, greeting patients warmly and assisting with phone inquiries. From scheduling appointments and answering minor inquiries to handling shipments, you'll be the first point of contact. Smooth Operations: Manage front desk duties such as checking patients in and out, handling charges and payments, and ensuring patients are directed to the right rooms. Engaging Patient Experience: Create an inviting and engaging environment for our patients at the front desk, making their visit memorable from start to finish. Maintain Organization: Keep our workspaces clean, organized, and efficient, ensuring a seamless experience for patients and staff alike Qualifications Qualifications: Tech Savvy: Proficient in Microsoft Office with previous computer and phone experience. Bubbly Personality: We're looking for someone with great multitasking skills, a friendly demeanor, and a passion for connecting with our patients. Reliable and Adaptable: Dependable, flexible, detail-oriented, and able to thrive in a fast-paced, team-oriented environment. If you are ready to make a difference in people's lives and be part of a vibrant team dedicated to wellness, join us in shaping a healthier future, one patient at a time! Apply now to be a Patient Coordinator and let's embark on this wellness journey together!

**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Join the MercyOne Family! We are looking to hire a Specialist I Purpose: Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization's strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Note: "patients" refers to patients, clients, residents, participants, customers, members Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Work hours: Monday-Friday 08:00-1730 Occasional Weekends (either Saturday or Sunday) Functional Role: Specialist I Must possess a comprehensive knowledge of financial clearance and insurance verification processes with two (2) years of financial clearance experience in an acute care setting. Responsible for all pre-service account's financial clearance and collection prior to the date of service Obtains and verifies accurate insurance information, benefit validation, authorization, and preservice collections. Begins the overall patient experience and initiates the billing process for any services provided by the hospital. Minimum Qualifications: * High School Diploma or equivalent. * Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access. * National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance #hc55130

Job DescriptionSalary: The Juvenile Court Care Coordinator is responsible for facilitating community-based services for juveniles who have been adjudicated delinquent and assigned a Juvenile Court Officer (JCO) or are serving an Informal Adjustment Agreement with the purpose of reducing youth violence, teen pregnancy, school dropouts, truancy, gang activity, and substance abuse. This position is expected to participate as a member of the childs treatment plan and act upon the treatment plan developed by the JCO and the child/family. Travel is required. Service Area Coverage Travel throughout Sioux and OBrien counties as clients are referred by JCOs Essential Job Functions Provides all services in accordance with the policies and procedures of Siouxland Human Investment Partnership, applicable professional code of ethics, and all payor, licensing, and governmental rules Attends and participates in training sessions and related training opportunities as made available, as well as appropriate staff meetings Collaborates with families, schools, family services, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty Addresses legal issues, such as child abuse and discipline, assisting with hearings and providing testimony Consults with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions Conducts curfew checks Arranges, conducts, and records urinalysis drug tests Provides, finds, or arranges for support services, such as mental health, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent problems from developing Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required Provides skill development, and other activities to address the clients risk factors Maintains case files that include documentation of assessments, progress notes, and additional reports Assists with scheduling appointments and arranging transportation to appointments Arranges and monitors community service Interacts with and builds relationships with clients to assist them in gaining insight and developing plans to achieve personal, social, educational, and vocational goals Communication Teamwork Ethics and Integrity Planning and Organization Problem Solving and Decision Making Adaptability and Flexibility Relationship Building Stress tolerance Other duties as assigned Business Hours Regular hours of operation: 8:00am 4:30pm, Monday through Friday Hours may vary based on client case plan, including nights and/or weekends No on-call duty is required beyond regular hours of operation Education Requirements Bachelors degree in Human Services, Psychology, Criminal Justice, Social Work or related field preferred or associates degree with 3 years of relevant experience Experience Requirements 1-3 years of experience working in human services or related field required Experience working with the juvenile court preferred Experience working with families and adolescents preferred Knowledge of mental health required Must have a valid drivers license, reliable transportation and proof of insurance Employee Benefits Generous benefits package including health, dental and vision insurance, IPERS, paid holidays, etc., further details upon request. *SHIP is an equal opportunity employer

Care Coordinator| Location: Iowa City, IA MAKE A DIFFERENCE IN RECOVERY! Are you passionate about guiding individuals through their recovery journey from substance use disorders? We're looking for a Care Coordinator to join our team on a Full-time ABOUT US: Thrive Now Recovery Centers in partnership with Ascension Recovery Services is dedicated to assisting individuals on their path to recovery from substance use disorders and related mental health challenges. Our vision? To provide compassionate care, break down barriers, and empower individuals on their journey to recovery. WHY YOU SHOULD JOIN US: Purpose-Driven Work: Every decision you make directly impacts lives. You're not just managing services; you're offering hope and healing. Innovation: We're open to fresh ideas, creative solutions, and disruptive approaches. We're redefining the landscape with evidence-based practices, holistic care, and personalized solutions. Collaborative Environment: Work alongside passionate professionals who share your commitment to excellence. Compensation and Benefits: We offer a competitive salary and comprehensive health and welfare benefits. Unlimited Potential: As we grow, so will your career. This is your chance to build something lasting. The Care Coordinator plays a pivotal role in supporting the client's treatment journey-from initial intake through discharge planning-ensuring that all aspects of care are well-coordinated, documented, and aligned with individualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily on intake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and support staff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards. ESSENTIAL DUTIES & RESPONSIBILITIES INTAKE & ADMISSION Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions. Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules. Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals. Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR. Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy. CARE COORDINATION Serve as the communication hub between clients, their care team, and external providers. Maintain up-to-date documentation in the client's record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts. Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans. Support clients in developing SMART goals and linkages to appropriate community or aftercare resources. Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance DISCHARGE PLANNING Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan. Collaborate with the client and clinical team to ensure continuity of care post-discharge. Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration. Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements. Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards. CRISIS AND BEHAVIORAL MANAGEMENT Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. · Collaborate with the treatment team to develop individualized behavior plans when needed. · Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events. QUALIFICATIONS AND KNOWLEDGE Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles. Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness. Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements. Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA. Demonstrated ability to manage multiple priorities with professionalism and empathy. EDUCATION AND EXPERIENCE Bachelor's degree in social work, psychology, human services, or related field required; master's degree preferred. Minimum two (2) years of experience in behavioral health or substance use treatment setting. Experience with intake coordination, case management, or discharge planning preferred. Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred. Current CPR and First Aid certification (or ability to obtain within 30 days of hire). KEY COMPETENCIES Client Advocacy: Ensures client voice and choice are central in treatment decisions. Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations. Communication: Maintains clear, compassionate, and professional communication with clients and staff. Documentation: Produces timely, complete, and compliant records aligned with state and Joint Commission standards. Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care. Ethical Conduct: Upholds professional boundaries and confidentiality at all times. WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress. Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs. Regular contact with others through in-person, phone, and electronic communication. May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required. PERFORMANCE EXPECTATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Completes intake and discharge documentation within policy timeframes. Demonstrates consistent adherence to care coordination workflows. Actively participates in interdisciplinary team meetings and clinical reviews. Maintains compliance with agency policies, state regulations, and accreditation standards. Promotes a professional, compassionate environment consistent with trauma-informed principles EQUAL OPPORTUNITY STATEMENT We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.

Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects. Job Description New Year, New Career. Join the Safelite Family! This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance. Qualifications REQUIREMENTS: Must be 16+ years of age High school diploma or equivalent (or actively enrolled) Prior experience in customer service preferred Ability to operate a computer and telephone systems while seated for extended periods of time Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers Additional Information Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

This is a full-time position based on the Emmetsburg Campus with travel to other campuses as needed. Primary responsibilities include assisting the Director of Allied Health Workforce Education with day-to-day processes. Duties include but are not limited to those listed below. The successful candidate must be highly motivated and work with minimal supervision but be able to work closely with others as needed. This position may require some evening and weekend hours, and occasional overnight travel. This position will also include teaching First Aid/CPR classes. Position: Allied Health Coordinator Classification: Professional Support B Department: Continuing Education/Workforce Training Report to: Director of Allied Health Workforce Education ESSENTIAL DUTIES & RESPONSIBILITIES (% OF TIME): Constant (67-100%) * Assist with maintaining frequent contact with acute and long-term health care providers in the five-county area. * Assist with scheduling training, instruction, classes, seminars, and workshops as necessary, to satisfy needs. * Ensure that students are registered appropriately for classes. * Maintain appropriate communications with customers, instructors, administrators, and other college staff. * Assist with data entry of classes and students. * Assist with ensuring proper documentation is maintained to meet regulatory standards. * Schedule and teach First Aid/CPR classes as needed * Assist with inventory and maintaining organization of Allied Health lab spaces. * Answer phone calls and emails and direct these to the appropriate person. * Organize and track records and documents for various classes. Frequent (34-66%) * Assist with locating and arranging facilities for classes. * Assist with maintaining state and college records and reports. * Assist with marketing programs and classes as effectively as possible. * Troubleshoot equipment issues as needed. * Other data entry such as requisitions, room requests etc. as needed Occasional (10-33%) * Serve on selected and voluntary committees of the college when appropriate. * Assist with issuing college certificates for course completion. * Arrange and/or attend instructor meetings when necessary. * Assist in coordinating the annual Lakes Health Conference. * Perform other work duties as assigned and requested. KNOWLEDGE, SKILLS & ABILITIES: * Ability to access, utilize, input, and retrieve information from a computer. * The ability and willingness to learn new software is a must. * Represent the College in a positive manner to employees, students, customers, visitors, and the general public. * Must be enthusiastic and energetic in the performance of assigned duties and responsibilities. * Must develop and maintain a thorough knowledge of office procedures, telephone techniques and appropriate equipment, and utilize correct English, grammar, punctuation, and spelling. * Ability to read and understand written and oral instructions or communications. * Ability to efficiently perform tasks in an environment of frequent interruptions. * Ability to work well with area health care providers. * Ability to assume responsibility; deal effectively with problems and exercise good judgment when making decisions. SPECIAL DEMANDS: Sedentary to light work. Position involves sitting much of the time, exerting up to 20 pounds of force occasionally (10-33%). Stooping, kneeling, crouching, pushing, pulling, and carrying occasionally (10-33%). Walking, lifting, grasping and repetitive motion frequently (34-66%). Talking, hearing, and viewing various types of close visual work constantly (67-100%). Required to travel utilizing personal vehicle. Must complete Bloodborne Pathogens training. Employment with Iowa Lakes Community College is dependent upon successful passage of a criminal background check. Must be legally eligible to work in the United States without Employer Sponsorship. The statements contained herein reflect general details as necessary to describe the essential functions, job duties/responsibilities, and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalency required. Completion of a post-secondary certificate program or degree beneficial. Certified to teach First Aid/CPR or willingness to become certified upon hire required. Background/experience in healthcare field i.e. LPN, Medical Assistant, CNA, Medical Office or other healthcare related fields preferred. Salary: $22.61 per hour Fringe Benefits: Paid sick leave, vacation, and holidays. Employee health, dental, and vision insurance. Partially funded family insurance available. Employee life and disability insurance. Employee retirement plan. APPLICATION PROCESS: The following items must be included in your application packet before it will be considered a complete application: * Employment Application form * Applicant Confidential Information form (This data is used to comply with government required affirmative action record keeping only and is not used for applicant screening purposes.) * A letter addressing your qualifications for the position * A resume * A copy of transcripts, with originals due upon hiring Only complete application packets will be considered for the position vacancy. Position open until filled. Review of applications will begin January 5, 2026.

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Dubuque, IA Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects. Job Description New Year, New Career. Join the Safelite Family! This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance. Qualifications REQUIREMENTS: Must be 16+ years of age High school diploma or equivalent (or actively enrolled) Prior experience in customer service preferred Ability to operate a computer and telephone systems while seated for extended periods of time Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers Additional Information Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.