Patient care coordinator jobs in Jacksonville, FL - 163 jobs

Requirements What We're Looking For Active Compact LPN license At least 2 years of clinical experience (care coordination preferred) Tech confidence: you're comfortable using EMRs, Microsoft Office, and other digital tools Strong communication and problem-solving skills Schedule & Compensation Full-time, 40 hours/week | Monday-Friday between 8 AM - 6 PM in the patient's time zone Orientation + Training (First 2 Months): $20/hr Monthly Bonus Potential (up to $525) Referral Bonuses: Up to $1,000 Salary Description 20-26.50 Hr

Job Description Join the Team at Mobile Medical - Where Compassionate Care Meets Innovation! At Mobile Medical, we are passionate about bringing high-quality primary care directly to patients in the comfort of their own homes. Our mission is to deliver holistic, patient-centered care that enhances quality of life and helps individuals thrive in their familiar surroundings. Guided by compassion, integrity, and innovation, we are committed to providing care that makes a meaningful and lasting impact. As a growing team of dedicated healthcare professionals, we offer the resources and support needed to help you succeed and grow in your career. Location: This position is based in South Jacksonville, FL. The position is an in-office opportunity, and the schedule is Monday-Friday, 8:30 AM-5:00 PM. Your Role as a Mobile Medical Patient Care Coordinator (Navigator): Assist in patient care by processing provider orders after visits. Coordinate home health services, labs, DME, radiology, and other diagnostic services. Collaborate with the healthcare team and maintain compliance with medical record policies. Complete prior authorizations for patients as needed. Process medication refills and manage home health updates. Qualifications: Some college (required) Medical Assistant certification (preferred) One year of medical office experience (required), including front-of-office doctor's office experience (check-in/check out) Prior authorization experience (specifically through Availity, United Healthcare portal, and CoverMyMeds) Ability to work in a high-call environment eClinicalWorks experience (required) Highly organized and able to multitask Self-motivated with strong attention to detail. Excellent customer service and communication skills Proficiency in Microsoft Office Why Choose Mobile Medical? At Mobile Medical, we value our team members as much as our patients. Whether you're an experienced professional or new to mobile healthcare, you'll find a supportive and rewarding environment here. Professional Development: Ongoing training, mentorship opportunities, and support for career development. Comprehensive Benefits: Enjoy three weeks of PTO and annually increases to four weeks after five years. Earn quarterly bonuses based on individual and team performance. Plan for the future with our 401(k) options . Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses. Health, dental, vision, and HSA options. Mileage reimbursement or company vehicle (per company policy). Data plan reimbursement. Join Mobile Medical and become part of a compassionate, innovative team providing mobile healthcare. Apply today to make a meaningful impact in the lives of our patients! ********************************* Your application for employment may require the successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by Clearinghouse, please visit the FL Clearinghouse website at ********************************* Monday-Friday, 8:30 AM-5:00 PM

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life. Location Overview: 6676 Corporate Center Parkway Jacksonville Fl, 32216 Position Summary: The Patient Experience Coordinator engages the patient and caregiver in ongoing meaningful dialogue to establish and maintain a positive and supportive relationship with the goal of ensuring patient & family satisfaction. The coordinator facilitates the referral from all referrals sources by making contact with the patient and family to ensure understanding of home health. The coordinator gets all necessary information to meet insurance guidelines for acceptance into home health. Medicare guidelines being the strictest this position ensure patients have had a face to face, PDGM diagnosis and appropriate clinical orders. The Coordinator facilities an effective safe discharge from the referral source. The Coordinator works hand in hand with Central Intake Department to ensure all demographic, payer information is correct. . The coordinator investigates, resolves, documents and reports concerns and compliments to home health leadership and appropriate team members. The Coordinator follows the patient until the patient is admitted to the home health setting. If the patient is hospitalized during their stay with home health the coordinator follows the patient until home health is reestablished. Job Responsibilities: Represents Brooks mission, vision, and values at all times Adheres to policies regarding attendance, conduct, grooming, and dress code. Complies with professional, regulatory, ethical and legal standards. Adheres to Agency HIPAA compliance and patient confidentiality standards. Maintains a clean and safe environment; identifies and reports hazards. Meets all requirements for mandatory in-services and annual training. Promotes a positive image of Brooks Rehabilitation Home Health to outside agencies and the public. Able to prioritize workload in a meaningful manner and remain organized Participates in performance improvement activities as needed. Exhibits excellent service to patients, visitors, physicians, and co-workers. Communicates in a professional and courteous manner Handles multiple assignments with accuracy and in a timely manner Ability to accept responsibility and direction Presents in a professional way to all case managers and referral sources. Is a resource for patients until they are admitted to home health. Works with referral sources to ensure all demographics, payer information, clinical orders, including all F2F requirements are met for all Medicare and Commercial insurance if it is mandated. Insures all clinical orders outline all necessary supplies needed for the patient to be at home. Markets to community Coordinates work to achieve maximum productivity and efficiency; recognizes and establishes priorities. Demonstrates appropriate judgment, requesting assistance as needed. Is highly accountable for quality, quantity and timeliness of work Maintains a pleasant and professional demeanor at all times ensuring that behavior is consistent with organizational values and policies. Works cooperatively with all staff & departments in support of agency needs and goals. Demonstrates knowledge of home health regulations and standards. Provides back up assistance to the Account Executives as needed. Accepts other duties as assigned willingly and pleasantly. Job Qualifications: Prefer Rn or LPN due to need for ICD10 knowledge and appropriate clinical orders High School Diploma or GED, college degree preferred General knowledge of medical terminology, supply management, central supply

Who We Are: Sleep Care Centers of America provides the highest quality diagnostic and medical treatment procedures for all sleep disorders and all patients. Our staff is experienced in providing testing, care, and treatment for pediatric, adolescent, and adult patients. Who You Are: Our team is searching for a detail-forward individual to assist in patient scheduling and insurance verification. Our ideal candidate has a background in medical scheduling and is familiar with patient tracking softwares. What You'll Do: Verify patients insurance policies. Contact patients if there are any issues or more information is necessary. Manage patient appointment scheduling. Basic office functions, filing, faxing and copying What You Need: High school diploma or equivalent Strong customer service skills. Experience in medical insurance verification Knowledge of patient tracking softwares such as CERNER or Athena is a plus Who is RallyX? RallyX is a management company which owns and operates a suite of businesses in diverse sectors including health care, residential construction, commercial construction, and fleet repair services. As a faith-driven company, we strive for excellence in the quality of our work, the character of our team, and our service to the community. Why RallyX? RallyX, born out of a family business, operates like a family today. We prioritize the well-being of our team members, offering a range of benefits, including: Competitive Pay Health, Dental, and Vision Insurance for Full-Time Employees 401k Plan with Matching Investment We believe in the value of hard work and provide opportunities for professional growth. At RallyX, we foster an environment that encourages candor, creativity, and collaboration, empowering you to contribute meaningfully to the team and your personal development. RallyX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. This commitment extends to all aspects of employment, including hiring, promotion, termination, and other conditions of employment.

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities * Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. * Provide excellent customer service to all patients while also coaching other team members * Respect all team members and report all findings to the appropriate manager. * Administer routine inspections to maintain the accurate inventory of all cannabis products. * Manage and supervise the activities of patient advocate staff * Ensure that all Procedures are updated in store to provide the best practice for staff and patients * Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. * Ensure Key performance Indicators are captured * Manage daily financial reporting requirements and oversee all cash handling procedures. * Develop and maintain a schedule of all patient advocate staff * Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. * Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. * Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. * Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. * Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. * Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. * Ensure traceability of product is maintained from reception to final sale * Receive, check and enter inventory into NAV when shipments arrive * Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office * Close attention to detail * Excellent time management skills * High energy, customer focused, and proactive * Strong customer service skills * Ability to work efficiently with employees, customers, government agencies, and the public * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must be 21 Years of Age * Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions * Able to accommodate scheduling that may include varied shifts, weekends, and some holidays * Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements * The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine * The person in this position must be able to remain in a stationary position when checking in patients or when operating the register * The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry * Frequently communicates with other staff via Walkie Talkie or Headset * Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

JOB TITLE: New Patient Coordinator Our Patient Servece Representatives are integral in the smooth operation of the practice and will: * Greet patients and provide superior patient relations * Receive referrals from physicians and facilities * Answer incoming calls (heavy call volume), verify patient insurance benefits, and administer patient registration * Schedule and confirm patient appointments within EMR * Communicate with referring offices regarding patient appointment statuses REQUIREMENTS: * High school diploma or GED required. * Computer literate * Ability to multitask * Previous Patient Coordinator experience preferred. * Knowledge and understanding of general medical terminology preferred Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. General Duties & Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient's appointment. Review EMA for information that needs to be updated. Updates patients' information and accurately enters it in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check-in/out. Other duties as assigned Qualifications Education: High School Diploma or GED equivalent is required. Qualifications: Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms/CPT, ICD-10. Quality written and verbal communication skills. Quality mathematics skills. Professional in appearance and mannerisms. Able to work efficiently in a fast-paced environment Able to demonstrate compassion and caring when dealing with others, patients, and co-workers. Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice. Experience using EMR systems is a plus. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset: -Driven to climb the company ladder! -Possess a winning attitude! -Have a high school diploma or equivalent (GED). -Complete transactions using point of sale software and ensure all patient accounts are current and accurate -Have strong phone and computer skills. -Have at least one year of previous Sales Experience. -Participate in marketing/sales opportunities to help attract new patients into our clinics -Be able to prioritize and perform multiple tasks. -Educate Patients on wellness offerings and services -Share personal Chiropractic experience and stories -Work cohesively with others in a fun and fast-paced environment. -Have a strong customer service orientation and be able to communicate effectively with members and patients. -Manage the flow of patients through the clinic in an organized manner * This is not an entry level position and marketing experience is preferred * Essential Responsibilities: -Providing excellent services to members and patients. -The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. -Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. -Answering phone calls. -Re-engaging inactive members. -Staying updated on membership options, packages and promotions. -Recognizing and supporting team goals and creating and maintaining positive relationships with team members. -Maintain the cleanliness of the clinic and organization of workspace -Confident in presenting and selling memberships and visit packages -Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Jacksonville, FL, with a Monday-Friday schedule from 8:00AM to 4:30PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

NOW HIRING PATIENT SERVICE COORDINATOR ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Nemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service. * Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. * Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. * Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. * Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. * Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. * Ability to cross cover registration functions to support the Patient Financial Services department as needed. * Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. * Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. * Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. * Check in/check out patients in a timely manner. * Schedule appointments according to office scheduling policies. * All other duties as assigned by supervisor or manager. Job Requirements * High School Diploma required. Specialized (1 year of training beyond high school) * Minimum three (3) months of experience required. * Must have Medical Office or Call Center experience. * Customer Service and Healthcare experience preferred. * Bilingual (English/Spanish) preferred. * EPIC experience preferred.

Job Description We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

A confidential healthcare clinic is seeking a professional and highly organized Front Office Receptionist to be the first point of contact for patients and visitors. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a busy medical setting. Key Responsibilities Greet and welcome patients and visitors with professionalism and courtesy. Manage incoming phone calls, emails, and correspondence, routing them appropriately. Schedule and confirm patient appointments; maintain provider calendars. Collect and verify insurance information during check -in. Assist with administrative tasks such as filing, data entry, and document preparation. Maintain an organized front desk and ensure office supplies are stocked. Collaborate with staff to support smooth clinic operations and patient flow. Protect patient confidentiality and ensure HIPAA compliance at all times. Qualifications High School Diploma or GED required. Prior experience in a medical office or receptionist role preferred. MediClear certification (or equivalent healthcare compliance credential) is required. Strong organizational and time management skills with the ability to multitask effectively. Excellent verbal and written communication skills. Familiarity with customer service practices and administrative support tasks. Ability to maintain professionalism and confidentiality when handling sensitive information.

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? Investment in your career development Empowering you to take control of YOUR own career path within Diamonds Direct Exposure to all other departments within our organization A family-oriented culture unlike any other Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? Always keeping the customer first and providing a top notch, luxurious experience The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) Well organized and a keen eye for detail Ability to multi-task Professional demeanor and appearance A natural talent for customer service Ability to maintain composure in high pressure, fast-paced environment Responsibilities may include: Answer and direct calls of multi-line phone system Assist with inventory counts Store opening and/or closing procedures Type appraisals Prepare outgoing mail Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Excellent oral communication skills Proficient computer skills Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Job Description ATTENTION application to this position requires completion of 3 pre-interview assessments that take about 1 hour to complete. One of them requires a computer and takes about 35 min. Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. Salary: $19.00 - $24.00 per hour base pay We also offer PTO after 90 day probationary period, performance based commission, and bonuses. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments. Responsibilities: ● Answering Phones: * Greet patients and answer incoming calls promptly and professionally. * Provide information about clinic services, appointment availability, and general inquiries. * Direct calls to appropriate staff members or departments as needed. ● Checking Patients In: * Welcome patients warmly as they arrive for their appointments. * Verify patient information and update records as necessary. * Ensure patients complete necessary paperwork and forms accurately and efficiently. ● Checking Patients Out: * Process payments for services rendered, including copays, deductibles, and other fees. * Provide receipts and documentation for patient transactions. * Schedule follow-up appointments as needed and provide appointment reminders. ● Collecting Fees for Services: * Explain billing and payment options to patients and assist with financial arrangements as needed. * Maintain accurate records of payments received and reconcile cash at the end of each day. ● Scheduling Appointments: * Manage appointment scheduling software to book and confirm patient appointments. * Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. * Follow up with patients to reschedule missed appointments and fill cancellations promptly. ● Patient Education and Case Management: * Educate patients and their spouse about their chronic condition with provided tools. * Help patients choose a recommended care plan and determine payment options. * Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. Requirements/Responsibilities Requirements: FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED IF YOU DO NOT leave the voice message and complete the assessments as instructed YOU WILL NOT be considered. * Well spoken and professional appearance. * Ability to handle our scheduling and patient care software systems. * Prior experience in a medical office is highly desirable. * Pre-hire assessments to be completed located here: (may need to cut/paste) ************************************************************************************************ You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. ************** Some of these requirements are designed to demonstrate your ability to follow directions There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser. DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES There is a pre-hire assessment that will need to be filled out here: https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385 There is a Recrutec assessment here: https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385 There is a PSS assessment (requires a computer and 35 min.) here: https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385 Do not forget to leave a VOICE message at ************** Special Instructions Please do not send any emails, resumes, or call directly to our offices. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. URL or Links to all here: ************************************************************************************************ You may need to cut and paste the web URL into your browser. Do not forget to leave a VOICE message at ************** ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life. Location Overview: 6676 Corporate Center Parkway Jacksonville Fl, 32216 Position Summary: The Patient Experience Coordinator engages the patient and caregiver in ongoing meaningful dialogue to establish and maintain a positive and supportive relationship with the goal of ensuring patient & family satisfaction. The coordinator facilitates the referral from all referrals sources by making contact with the patient and family to ensure understanding of home health. The coordinator gets all necessary information to meet insurance guidelines for acceptance into home health. Medicare guidelines being the strictest this position ensure patients have had a face to face, PDGM diagnosis and appropriate clinical orders. The Coordinator facilities an effective safe discharge from the referral source. The Coordinator works hand in hand with Central Intake Department to ensure all demographic, payer information is correct. . The coordinator investigates, resolves, documents and reports concerns and compliments to home health leadership and appropriate team members. The Coordinator follows the patient until the patient is admitted to the home health setting. If the patient is hospitalized during their stay with home health the coordinator follows the patient until home health is reestablished. Job Responsibilities: Represents Brooks mission, vision, and values at all times Adheres to policies regarding attendance, conduct, grooming, and dress code. Complies with professional, regulatory, ethical and legal standards. Adheres to Agency HIPAA compliance and patient confidentiality standards. Maintains a clean and safe environment; identifies and reports hazards. Meets all requirements for mandatory in-services and annual training. Promotes a positive image of Brooks Rehabilitation Home Health to outside agencies and the public. Able to prioritize workload in a meaningful manner and remain organized Participates in performance improvement activities as needed. Exhibits excellent service to patients, visitors, physicians, and co-workers. Communicates in a professional and courteous manner Handles multiple assignments with accuracy and in a timely manner Ability to accept responsibility and direction Presents in a professional way to all case managers and referral sources. Is a resource for patients until they are admitted to home health. Works with referral sources to ensure all demographics, payer information, clinical orders, including all F2F requirements are met for all Medicare and Commercial insurance if it is mandated. Insures all clinical orders outline all necessary supplies needed for the patient to be at home. Markets to community Coordinates work to achieve maximum productivity and efficiency; recognizes and establishes priorities. Demonstrates appropriate judgment, requesting assistance as needed. Is highly accountable for quality, quantity and timeliness of work Maintains a pleasant and professional demeanor at all times ensuring that behavior is consistent with organizational values and policies. Works cooperatively with all staff & departments in support of agency needs and goals. Demonstrates knowledge of home health regulations and standards. Provides back up assistance to the Account Executives as needed. Accepts other duties as assigned willingly and pleasantly. Job Qualifications: Prefer Rn or LPN due to need for ICD10 knowledge and appropriate clinical orders High School Diploma or GED, college degree preferred General knowledge of medical terminology, supply management, central supply

at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect all team members and report all findings to the appropriate manager. Administer routine inspections to maintain the accurate inventory of all cannabis products. Manage and supervise the activities of patient advocate staff Ensure that all Procedures are updated in store to provide the best practice for staff and patients Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. Ensure Key performance Indicators are captured Manage daily financial reporting requirements and oversee all cash handling procedures. Develop and maintain a schedule of all patient advocate staff Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. Ensure traceability of product is maintained from reception to final sale Receive, check and enter inventory into NAV when shipments arrive Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office Close attention to detail Excellent time management skills High energy, customer focused, and proactive Strong customer service skills Ability to work efficiently with employees, customers, government agencies, and the public Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must be 21 Years of Age Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions Able to accommodate scheduling that may include varied shifts, weekends, and some holidays Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine The person in this position must be able to remain in a stationary position when checking in patients or when operating the register The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry Frequently communicates with other staff via Walkie Talkie or Headset Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

JOB TITLE: New Patient Coordinator Our Patient Servece Representatives are integral in the smooth operation of the practice and will: Greet patients and provide superior patient relations Receive referrals from physicians and facilities Answer incoming calls (heavy call volume), verify patient insurance benefits, and administer patient registration Schedule and confirm patient appointments within EMR Communicate with referring offices regarding patient appointment statuses REQUIREMENTS: High school diploma or GED required. Computer literate Ability to multitask Previous Patient Coordinator experience preferred. Knowledge and understanding of general medical terminology preferred Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Job Description We are seeking a Supervisor, Care Coordinators (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Supervisor, Care Coordinators (IDD) plays a pivotal role in overseeing and guiding a team of care coordinators who support individuals with intellectual and developmental disabilities (IDD). This position ensures that care coordination services are delivered effectively, compassionately, and in alignment with regulatory standards and organizational goals. The supervisor is responsible for fostering a collaborative team environment that promotes professional growth, high-quality service delivery, and positive outcomes for members. By monitoring case management activities, providing training, and facilitating communication between care coordinators and other healthcare professionals, the supervisor enhances the overall care experience for individuals served. Ultimately, this role drives continuous improvement in care coordination processes to support the health, safety, and well-being of people with IDD. Minimum Qualifications: Bachelor's degree in social work, nursing, psychology, or a related health care field. Minimum of three years of experience in care coordination or case management, preferably working with individuals with intellectual and developmental disabilities. At least one year of supervisory or team leadership experience in healthcare or social services setting. Strong knowledge of IDD-related services, community resources, and relevant regulatory requirements. Proficiency in documentation, reporting, and use of electronic health records or case management software. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, healthcare administration, or a related discipline. Certification in case management or care coordination (e.g., CCM, ACM). Experience working within Medicaid waiver programs or other public health initiatives serving individuals with IDD. Demonstrated success in quality improvement initiatives or program development. Bilingual abilities or experience working with diverse populations. Responsibilities: Lead, mentor, and supervise a team of care coordinators specializing in intellectual and developmental disabilities to ensure high-quality service delivery. Monitor and evaluate care coordination activities to ensure compliance with organizational policies, state and federal regulations, and best practices. Facilitate regular team meetings, training sessions, and professional development opportunities to enhance staff skills and knowledge. Collaborate with healthcare providers, families, and community resources to develop and implement individualized care plans that meet member needs. Manage caseload distribution, performance evaluations, and address any operational challenges to maintain efficient and effective care coordination.