Patient care coordinator jobs in Jacksonville, NC

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1250 Western Blvd Location: USA Marshalls Store 0768 Jacksonville NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Nemours is seeking a Surgical Practice Coordinator to join our Nemours Children's Health team in Wilmington, DE. This position is responsible for providing direct administrative and patient care coordination support for surgeons/physicians and Advanced Practice Providers in the Department of Orthopaedic Surgery. Demonstrate excellent customer service that promotes patient, staff, and customer satisfaction and reflects the Mission, Vision, and Values of Nemours. Skills needed to successfully perform this position are the ability to prioritize, make decisions, handle problems in a calm, responsive manner, and learn quickly and independently. Must work collaboratively, be detail oriented, and use excellent verbal, written, and interpersonal communication skills. The Ortho Surgical Practice Coordinator is responsible for optimizing payment of services by obtaining and processing Elective, Urgent, and Emergent referrals and authorizations for Orthopedic patients with non-participating insurance including but not limited to out-of-state Medicaid plans and commercial insurance plans. The coordinator is also responsible for obtaining referrals and authorizations prior to date of service and notifying family of co-payment responsibilities. During the referral process the coordinator will partner with the Primary Care Practitioner to obtained required referrals. The coordinator will be a leader in working with outside groups to educate around the referral/auth process. During the authorization and notification process, the coordinator will provide the payor with all patient information and requested documentation necessary to obtain admission approval. This role is required to utilize all available resources to verify eligibility, benefit levels, and patient copayment responsibilities. This position collaborates with: Hospital and Physician Authorization departments, non-Nemours physician offices, provider enrollment department, managed care department, Nemours Physicians, and Departmental Administrative Staff to ensure that accurate information is collected and distributed effectively and efficiently. The coordinator utilizes daily reports and work queues to complete follow up on non-approved cases and assure completion prior to appointment or admission date according to department standards. In addition, the coordinator will report weekly on payor issues, barriers impacting workflows, and specific issues that could result in a non-reimbursable visit. The coordinator will have the ability to cover all referral and authorization types and demonstrate effective utilization of EPIC applications as indicated by performance measures. This position will also assist with educating the Orthopedic Surgical Practice Coordinators and other clinical and non-clinical team members on high-level processes and act as a resource for the department. Responsibilities: Coordinate scheduling of patient care activities - surgical procedures, hospital admissions, and other ancillary healthcare services, including coordinating surgical date with physician and patient family, coordinating pre-operative appointments, and direct communication with OR. Answer physician telephone line and Ortho line patient phone calls. Handle matters independently and/or triage to appropriate parties (APN/Physician Assistant). Create letters of medical necessity for medical equipment and supplies, as well as letters/correspondence pertaining to surgery, school, therapy, home care, etc. Manage physician calendar, requiring knowledge of organizational priorities and schedules. Schedule appointments for administrative meetings and family conferences. Coordinate physician clinics, including monitoring clinic schedules, tracking appropriate patients scheduled, checking for overbooks and potential obstacles to clinic flow. Maintain physician time away - submit time away and clinic cancellation requests and maintain payroll. Coordinate tutorials and meetings. Coordinate physician travel and prepare travel reimbursement forms. Process and maintain physician licensure, professional memberships, and medical society dues. Update and maintain physician Curriculum Vitae and Continuing Medical Education credits. Obtain insurance company authorizations for MRI, CT scans, ultrasound, etc. Provide back-up for scheduling line - schedule, modify, and cancel patient appointments. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor. Requirements: High School Diploma or equivalent Experience with MS Office, Excel, Word

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis. Note: This is a full-time, onsite position based in Jacksonville, North Carolina. This role will include light travel to nearby satellite locations. The work you will do: * Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care. * Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters. * Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT. * Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes. The skills and qualifications you need: * Minimum of 2 years previous experience in clinical renal patient care. * A combination of renal transplant, dialysis, or CKD patient care required. * Understanding of diabetes and cardiovascular disease processes preferred. * Strong organizational and communication skills. Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: * We care deeply about the people we serve. * We are better when we work together. * Humility is a source of our strength. * We bring joy to our work. * We deliver on our promises. We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey. Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application! Come join us and help our patients live their best lives. Learn more at ************************ It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

The Patient Service Representative enters and verifies confidential personal health information and financial information into computerized systems with a high rate of accuracy. They are also responsible for answering telephones, registering patients, scheduling appointments, collecting payments, and providing excellent customer service. Qualifications Education: * High School Diploma or equivalency; Associate's degree preferred Certifications & Licenses: * None Experience: * 1-3 years of experience in a Medical Front Office preferred. Experience and/or training in billing and charge entry; or equivalent combination of education and experience. Skills: * Experience with Microsoft Suite, Chrome, Internet Explorer. * Experience with Electronic Health Records. * Not required but helpful- bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need. Essential Duties and Responsibilities * Accurately perform front desk, patient enrollment, and patient assistance duties in a multi-department setting with five or more scheduling templates. * Greet all patients and visitors in a professional, friendly manner and provide assistance to those with special needs. * Check in patients, verify demographic and insurance information, collect co-pays and service payments, and maintain accurate daily collection logs. * Assist patients with the Patient Assistance Program and sliding fee scale, including processing applications, renewals, and providing related education. * Retrieve lab specimens from patients and deliver to the lab; support transportation coordination and assist with lifting bags or items when needed. * Monitor lobby areas, assist Security with packages and deliveries, and help facilitate interpretation services when necessary. * Maintain strict confidentiality and adherence to HIPAA regulations and KCHC policies at all times. * Provide clear and courteous communication both in person and over the phone; accurately route calls and take detailed messages. * Support families with health coverage questions, serve as a liaison with insurance programs, and educate on ACA enrollment and plan benefits. * Review and process enrollment applications for completeness and accuracy; follow up with patients and families as needed. * Participate in outreach events, continuing education, and team meetings to improve patient care and operational effectiveness. * Maintain a professional appearance, exhibit sound judgment, and demonstrate respect for individuals of all backgrounds. * Perform all other duties as assigned. Work Environment * Must be able and comfortable working in a variety of settings including, but not limited to, clinical environments and office spaces. * Must be able to work nights and weekends as departmental needs arise. Travel Requirements * None Core Competencies * Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information. * Judgment & Decision-Making: Provides thoughtful input into operational and program decisions. * Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision. * Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community. * Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery. Knowledge, Skills, and Abilities * Delivers high-quality customer service with professionalism and cultural sensitivity. * Actively listens and communicates clearly across diverse populations. * Maintains confidentiality and handles sensitive information with discretion. * Applies knowledge of clinical and administrative standards and institutional policies. * Manages time effectively, prioritizing tasks and meeting deadlines. * Demonstrates community awareness and understanding of the population served. * Projects a professional image and provides leadership when delegating or guiding team efforts. Physical Demands * Occasionally required to sit, walk, reach, and handle materials. * May be required to lift or move items up to 25-50 pounds. * Verbal communication * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Supervisory Responsibilities * None Compliance Responsibilities As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to: * Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws. * Promptly report any known or suspected violations of compliance/safety standards. These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.

Job Description Are you passionate about health and wellness? Do you love creating a warm, welcoming experience for patients? We're looking for a Front Desk Patient Coordinator with at least 1 year of experience to join our patient-centered, integrative dental practice. At our integrative office, we focus not just on treating cavities, but on helping families prevent them through education, airway-focused care, and whole-body wellness. We need someone who aligns with this mission and can help our patients feel at ease from the moment they walk in. What You'll Do: Greet patients and manage check-in/check-out with warmth and professionalism Answer phones, schedule appointments, verify insurance Maintain a clean, calm, and organized front office environment Support a team that believes oral health is integral to overall health What We're Looking For: Minimum 1 year of front desk experience in a dental office with insurance verification Excellent communication and customer service skills Familiarity with dental software (Open Dental) A proactive, health-conscious team player who loves working with people Why Join Us? Supportive, wellness-focused work environment Meaningful work that makes a real difference in patients' lives Opportunity to grow in a forward-thinking, integrative aligned dental practice Ready to be part of a team that's redefining dental care? Apply now with your resume and a brief note about why you'd be a great fit. Job Type: Full-time - Salary based on experience. Starting at $20 per hour. Benefits: 401(k) matching Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Monday to Friday (Friday's half day) Work Location: In person

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Patient Service Representative (2 full-time positions) Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in our Wilmington, DE office. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. Main responsibilities of this position include: Providing excellent customer service to all patients Data entry and preparation of orders Becoming versed and knowledgeable of various insurance company requirements and procedures Obtaining the proper documentation necessary for insurance companies / plans Verifying patient benefits and pre-certifying our services Assuring timely service to patients Ability to quickly learn and navigate all company computer and phone applications Performing other duties as assigned Skills & Requirements: Works independently Uses good judgement Makes sound decisions Communicates professionally Works in a fast-paced environment Records correctly and briefly Handles sensitive information in confidence Meets deadlines and prioritizes Proficient in Microsoft Outlook, Word, Excel Organized and detail-oriented High school graduate Knowledge of anatomy and medical code is a plus Professional conduct Dress appropriately We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.

Job DescriptionSalary: Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Understanding of medical insurance required. Experience with Medical Records Software and practice management software preferred. Front desk medical practice experience required. Must have a working understanding of OSHA & HIPAA compliance. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Reports to:Office Manager and/or Physicians

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The primary responsibilities of the Integrated Care Coordinator are to deliver comprehensive, person-centered care by planning, coordinating, and monitoring individualized treatment plans to align with behavioral health goals. They play a pivotal role in closing gaps, tracking progress, and upholding the highest standards of quality and regulatory compliance. Assist the Nurse Practitioner with clinic appointment related documentation and facilitation on site when working in the clinic. Additionally, they support marketing initiatives for new referrals and engage in outreach to integrated care attributed members, providing education on our program, and facilitating enrollment. Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams. Provide comprehensive care management, coordination, health promotion, individual and family supports, and referrals to community services. Complete the Care Management Comprehensive Assessment within designated timeframes and share results with primary care providers and relevant agencies. Ensure clients receive required physical exams, medication monitoring, and appropriate services. Maintain medical record compliance and ensure timely documentation of care coordination activities. Monitor HEDIS gaps and verify client payer and program enrollment status monthly. Develop individualized, person-centered care plans incorporating assessment results and Division's guidelines, focusing on unmet health needs and Social Determinants of Health (SDOH). Coordinate follow-up services for recent hospitalizations or life transitions, ensuring smooth transitions of care. Identify and provide crisis response as necessary, participate in post-crisis debriefing, and be available for on-call support. Communicate effectively with individuals, providers, and natural supports, providing education on services. Establish collaborative relationships with care team members and community resources to improve resource linkage and documenting follow-up. Support transitions between care settings and develop comprehensive discharge or transition plans. Attend Treatment Team and supervision meetings, integrated care team meetings, and serve as a liaison with other professionals and agencies. Assist with marketing new client referrals and provide on-call support as needed. Review data for service appropriateness and compliance issues. Attend training sessions and comply with agency policies and procedures. Ensure compliance with all state regulatory requirements. Responsible to the following when based in a clinic: Facilitate on-site clinic operations including but not limited to maintaining office clinic schedule, complete clinic reminder calls, taking and documenting client vitals, completing clinic chart documentation, and integrated care services for all clinic clients, especially integrated care clients only in med management program. Manage and maintain Integrated Care and Clinic Roster for the office including tracking and management of clinic census that matches census in Carelogic. Provide health education resources to med management clients regarding diagnoses and medications given by Nurse Practitioner. Qualifications Requirements differ by state due to varying regulations and standards. TN: Bachelor's Degree in any discipline required. Bachelor's Degree in human services related discipline preferred. Experience working with children and families in case management type/ community resource position. NC: Minimum of one of the following qualifications to meet criteria as a Qualified Professional (QP). Per 10A NCAC 27 .0104 a MH/SU license (including associate-level), or are certified by the NC Substance Abuse Board or, a RN AND have four years of full-time experience working with the MH/SU/IDD population or, a master's degree in a human service field AND at least one year of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a human service field AND at least two years of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a non-human service field AND at least four years of full-time experience working with the MH/SU/IDD population. Two years of experience working directly with individuals with behavioral health conditions (if serving members with behavioral health needs). *For care managers serving members with LTSS needs: Two years of prior LTSS and /or HCBS coordination, care delivery monitoring, and care management experience, in addition to the required cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, an I/DD, or a TBI, above.) Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Wilmington, NC, with a Thursday - Monday schedule from 8AM-5PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

CorsoCare Personal Care The Centralized Scheduler will support all Wellness Centralized Schedulers efforts in their administrative role. The Centralized Scheduler will have an assigned centralized team for direct support and will work closely with fellow schedulers. Additionally, Centralized Scheduler will focus on the delivery of a 1440 experience, optimizing performance, and leading employee connections within our communities by building proper training, creating tools, systems, and any special projects for the centralized scheduler position. Required Experience for Centralized Scheduler: Prior experience providing administrative and managerial support to a large staff required. Multi-Site Management Preferred Assisted Living or Memory Care experience is a plus. Proven organizational and communication skills Experienced training skills necessary Advanced computer skills and ability to learn in house systems (e.g. OnShift). Accountabilities for Centralized Scheduler: Utilizes OnShift to ensure productive staffing to guarantee residents receive impeccable care. Completing bill back spreadsheet Conducts monthly audits of all schedules, FTE tool, position control, agency reports, open position management, external tracking. Monitors recruiting ad accuracy, 1440 Orientation, onboarding experience and retention. Works closely with PA to ensure screenings are completed timely. Conducts completion of Section 2 of I-9 Confirms employee licensing and certifications. Manages and processes effective payroll including but not limited to, approving/denying PTO, missed punches, processing bonuses upon review from the Regional. Maintains precise employee roster. Communication with on-site leaders regarding new hires within 24 hours of notice Welcome email communication sent to new hire within 24 hours of offer acceptance. Attend monthly meetings with on-site team. Daily and effective communication with regional leader Frequent and effective communication with Wellness Director Assist with projects to help efficiencies for the wellness coordinator position. At minimum 2 weekly meetings with Centralized Interviewing Team. Ability to have difficult constructive conversations. Assists state in data retrieval. 25% Travel to assist other communities. Other Key Responsibilities for Centralized Scheduler: Leads to and supports our 1440 culture and pillars Provides operational support to the Centralized Schedulers for our communities Develops and maintains positive relationships with wellness community leaders and employees Completes appropriate paperwork and recommends improvements and more efficient ways of operating Organizes, implements, and evaluates training for all new hires and existing staff Assists with tracking budget, income, expenses. Available to work weekends as necessary and assigned. Perform other duties as necessary. #CCPCIND

State of Location: North Carolina Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator - Full-time Wilmington, NC and Leland, NC clinics Coastline Therapy Group, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.

Accomplish Health is a digital obesity medicine clinic providing science based, stigma free care. Wellness is a human right so we've created a person-centric model that expands access to and efficacy of treatment for metabolic conditions like obesity and diabetes. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness. Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We're building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. We're also creating clinical tools that help providers personalize the experience for each patient and maximize the affordability and accessibility of the care each patient needs. We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. We are looking for talented and passionate people to join our team and be part of working towards our mission. The Front Desk Specialist role is a mix of operations, clinical support, data analytics, internal strategy and business planning, all of which are vital to the success of Accomplish Health. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing and become an instrumental part of the team. Key Responsibilities: Front Desk Duties: Communicate with patients via phone, email and portal to prepare them for virtual visits Manage appointment scheduling, confirmations and cancellations Verify insurance and patient eligibility in advance of appointments Collect and process copayments or outstanding balances through secure payment portals Maintain accurate and up-to-date electronic medical records (EMR) Triage messages, route calls, and coordinate follow-up communication Ensure patients have necessary access links, log-in instructions, and tech support if needed Monitor virtual waiting rooms and ensure timely patient flow Clinical Duties: Conduct pre/post visit screenings including reviewing patient history, medications, and symptoms Document patient intake and clinical notes accurately in the EMR Provide patient education and instructions after visits (via phone, email, or secure messaging) Follow up on lab orders, imaging referrals, and prescription refill requests Communicate care plans or results under provider direction Support remote workflows for documentation, quality assurance, and virtual care protocols Your Experience & Skills: Bachelor's degree in related field Prior experience in the Healthcare industry preferred Ability to show empathy and passion for outstanding customer service Excellent verbal and written communication skills Exceptional problem solving and critical thinking skills Compensation, Benefits, Resources Competitive compensation (combination of salary and equity) Health, Vision and Dental insurance coverage Life and AD&D insurance Attractive benefits including health, Access to mentorship opportunities with management, investors, and advisors Who we are: We are a remote-first, progressive, and technology focused workplace We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We care about the well being and growth of our patients, employees, and community

Job Description Job Title: Home Care Coordinator, RN FLSA Status: Exempt Sign-On Bonus: $3,000; no relocation package is currently offered The Home Care Coordinator (RN) is responsible for developing and implementing homecare services for Senior Total Life Care (TLC) participants within a home and community-based model. This includes coordinating Durable Medical Equipment (DME), personal care services, and transitional support. The role operates under the direct supervision of the Center Manager and indirect supervision of the Chief Operating Officer. Key Responsibilities: Assess home care needs of frail elderly participants using the nursing process; develop individualized care plans Conduct initial and periodic assessments every six months, ensuring timely updates before interdisciplinary team meetings Coordinate 24-hour care delivery and personal care services to meet participant needs Authorize and manage all DME and home supplies, including incontinence, diabetic, nutritional, and colostomy items Oversee services such as Life Alerts and electronic medication reminder systems Reconcile invoices for personal care hours and home supply usage Perform acute in-home visits as requested by providers or supervisors Facilitate DME coordination and discharge planning for participants in nursing facilities Collaborate with the Interdisciplinary Team (IDT) to support unified care delivery Participate in care planning using SMART goals and maintain timely documentation Partner with Social Workers to connect participants with community resources Provide nursing triage through on-call rotation Uphold Senior TLC's mission, vision, and values in all interactions Perform other nursing duties as assigned Skills and Competencies: Strong clinical assessment and care planning skills Excellent communication and interpersonal abilities Effective conflict resolution and teamwork capabilities Ability to work independently and collaboratively within an interdisciplinary team Familiarity with geriatric care and home health services Competency in managing medical equipment and supply logistics Proficient in documentation and care coordination systems Minimum Qualifications: Current and valid Registered Nurse (RN) license in North Carolina Graduation from an accredited nursing program Basic Life Support (BLS) certification At least one year of clinical nursing experience, preferably in geriatric or outpatient care Solid understanding of nursing principles, patient care standards, and healthcare regulations Preferred Qualifications: Bachelor of Science in Nursing (BSN) Experience in geriatric or senior-focused clinical settings Advanced certifications (e.g., Geriatric Nursing Certification) Familiarity with electronic health record (EHR) systems Strong communication and interpersonal skills for working with elderly patients and families Health Requirements: Must be medically cleared for communicable diseases and up to date on immunizations Must be able to provide care to adult and geriatric populations

JCMC Sick and Well is looking for a Patient Service Representative (PSR) to work as our referral coordinator and front desk receptionist. This position serves as the first line of communication between a patient and care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. Essential Functions: Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies. Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. Documents patient inquiries in the telephone template of the EHR and assigns tasks to the appropriate individual. Notifies clinical staff when immediate attention is required. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; and reminding the provider or patient of service delays. Contacts specialty offices to make referral appointments. Obtains authorizations from various insurance companies (e.g., Tricare, Medicaid, UHC, etc.) Answers patients' questions and/or concerns about referrals, such as where they are being sent and which offices accept their insurance. Optimizes patient satisfaction by assisting in the transition of care-scheduling specialist appointments and sending appropriate medical records ahead of time. Completes tasks within a desirable time frame to ensure patient satisfaction. Communicates with providers to assist in identifying appropriate specialists and renewing specialty referrals. Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information. Collects patient payments and verifies insurance eligibility. Protects patient rights by maintaining confidentiality of personal, medical, and financial information. Performs additional tasks or assignments as directed by the supervisor. Minimum Qualifications: High School Diploma or General Education Development (GED) 1-year experience working in a medical office setting Referral experience preferred Effective verbal and written communication at all levels, both internally and externally Self-motivated, quick learner, organized, detail-oriented, and able to multi-task Active listener with the ability to respond appropriately and professionally Benefits: 401(k) Health, Dental, and Vision Insurance Employee Assistance Program Accident, Short-Term Disability, Long-Term Disability Paid Time Off

Job Description The Patient Service Representative enters and verifies confidential personal health information and financial information into computerized systems with a high rate of accuracy. They are also responsible for answering telephones, registering patients, scheduling appointments, collecting payments, and providing excellent customer service. Qualifications Education : High School Diploma or equivalency; Associate's degree preferred Certifications & Licenses: None Experience: 1-3 years of experience in a Medical Front Office preferred. Experience and/or training in billing and charge entry; or equivalent combination of education and experience. Skills: Experience with Microsoft Suite, Chrome, Internet Explorer. Experience with Electronic Health Records. Not required but helpful- bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need. Essential Duties and Responsibilities Accurately perform front desk, patient enrollment, and patient assistance duties in a multi-department setting with five or more scheduling templates. Greet all patients and visitors in a professional, friendly manner and provide assistance to those with special needs. Check in patients, verify demographic and insurance information, collect co-pays and service payments, and maintain accurate daily collection logs. Assist patients with the Patient Assistance Program and sliding fee scale, including processing applications, renewals, and providing related education. Retrieve lab specimens from patients and deliver to the lab; support transportation coordination and assist with lifting bags or items when needed. Monitor lobby areas, assist Security with packages and deliveries, and help facilitate interpretation services when necessary. Maintain strict confidentiality and adherence to HIPAA regulations and KCHC policies at all times. Provide clear and courteous communication both in person and over the phone; accurately route calls and take detailed messages. Support families with health coverage questions, serve as a liaison with insurance programs, and educate on ACA enrollment and plan benefits. Review and process enrollment applications for completeness and accuracy; follow up with patients and families as needed. Participate in outreach events, continuing education, and team meetings to improve patient care and operational effectiveness. Maintain a professional appearance, exhibit sound judgment, and demonstrate respect for individuals of all backgrounds. Perform all other duties as assigned. Work Environment Must be able and comfortable working in a variety of settings including, but not limited to, clinical environments and office spaces. Must be able to work nights and weekends as departmental needs arise. Travel Requirements None Core Competencies Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information. Judgment & Decision-Making: Provides thoughtful input into operational and program decisions. Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision. Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community. Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery. Knowledge, Skills, and Abilities Delivers high-quality customer service with professionalism and cultural sensitivity. Actively listens and communicates clearly across diverse populations. Maintains confidentiality and handles sensitive information with discretion. Applies knowledge of clinical and administrative standards and institutional policies. Manages time effectively, prioritizing tasks and meeting deadlines. Demonstrates community awareness and understanding of the population served. Projects a professional image and provides leadership when delegating or guiding team efforts. Physical Demands Occasionally required to sit, walk, reach, and handle materials. May be required to lift or move items up to 25-50 pounds. Verbal communication Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Supervisory Responsibilities None Compliance Responsibilities As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to: Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws. Promptly report any known or suspected violations of compliance/safety standards. These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.

Nemours is seeking a Medical Staff Coordinator to join our team in Wilmington, DE. This position is mainly remote, however our ideal candidate must be located within commutable distance of our Wilmington hospital location for meetings as needed. Primary Functions The Medical Staff Coordinator will facilitate the medical staff's compliance with accreditation and regulatory standards. The coordinator will facilitate review and revision of policies, procedures and other medical staff governance documents as assigned. The coordinator will support the medical staff officers in the fulfillment of their duties. Provides support to medical staff committees as demonstrated by agenda development, meeting facilitation, documentation and follow-up is an integral part of the coordinator's role. The coordinator will be responsible for on-going development and carrying out of new medical staff orientation. The coordinator interacts with members of the medical staff, hospital administration, practice administration and Corporate Management. Maintain confidentiality of highly sensitive practitioner-specific information Maintains accurate and complete data for credentialed providers Perform quality control checks on credentialing files Essential Functions Serve as a resource to the medical staff regarding accreditation and regulatory standards and assures medical staff compliance. Serve as liaison between medical staff members, hospital and practice administration. Coordinate the activities of the medical staff in the areas of policy and procedure development, revision, and distribution. Assists in the preparation and update of all required medical staff documents. Coordinates the activities of the medical staff committees including agenda preparation, meeting planning, meeting facilitation, and documentation of committee proceedings. Provide administrative support to the elected officers of the medical staff in fulfillment of their duties as officers, and biannual medical staff elections. Maintain current, accurate files for all medical staff committee and assigned activity groups. Process requests for references and verification, memos and letters sent to medical staff members, memos and letters sent regarding medical staff committee activities. Maintain the content of the Medical Staff webpage. Coordinate all aspects of planning and carrying out special events for the medical staff such as the semi-annual medical staff meetings, medical staff leadership retreats, medical staff socials, doctors' day, etc. Works independently and able to prioritize work. Additional duties and responsibilities, as assigned by employee's supervisor. Obtain primary source verification of professional credentials for applicants accordance with the credentialing policy and bylaws Collect data and prepare initial and reappointment files for presentation to various committees and physicians Maintain a system for tracking expiring documents Maintain accurate, complete and up to date information in the credentialing software system Respond to queries regarding status of pending applications Requirements Associate's Degree required, 5 year of experience may be substituted in lieu of Associate's Degree CPCS or CPMSM Certification- if not certified, must become certified within two years of employment Minimum of 3 years experience required

Nemours Children's Health is seeking a Point of Care Ultrasound (Pocus) Coordinator to join our team in Wilmington, Delaware. Will also consider a candidate located in Orlando, Florida. The Point of Care Ultrasound (POCUS) Coordinator is responsible for the daily oversight of enterprise POCUS utilization to ensure compliance with POCUS Governance guidelines, the Use of Point of Care Ultrasound (POCUS) Enterprise Policy, Regulatory requirements, quality standards, and credentialing requirements. The POCUS Coordinator will serve as the Enterprise POCUS liaison and will monitor compliance with established enterprise-wide standards, ensure best practice adherence so that POCUS can be safely and effectively utilized by all clinicians whose patients can benefit from its application. The POCUS Coordinator will provide support through POCUS Project Management, Enterprise Operational Oversight, Regulatory Compliance, Quality and Patient Safety and Consultation functions. Quarterly travel is required to Nemours sites in the Delaware Valley, Jacksonville, Pensacola, and Orlando, Florida. The candidate would be expected to live within commuting distance from a Nemours location. Additional training on-site may be required for the first 90 days. Essential Functions: Operational oversight on behalf of POCUS Governance Committee Work with POCUS Governance Leadership to ensure high quality POCUS throughout the system. Serve as enterprise POCUS resource for Departments interested in implementing POCUS. Ensure the System wide POCUS credentialing and competency policies remain current, working with credentialing and MEC when providers request additional POCUS privileges. Maintain POCUS documentation and provide onboarding for new departments performing POCUS. Serve as enterprise Liaison for all things POCUS, materials management, technical, credentialing, quality, Epic build requirements and requests. Coordinate Technical Support for POCUS workflow access requests/issues. Coordinate networking for new POCUS machines. Provide General Support for all POCUS workflow issues. Collect and review monthly infection audit reports. Collect and review department quality assurance program documentation to ensure compliance Job Requirements: Bachelor's Degree required. Minimum of 3 years of experience in one or more of the following areas is required: administrative support role with progressively more responsibility, data analysis, regulatory affairs, or compliance. Experience with Ultrasound technology preferred. Competency comprehending clinical language, and scenarios. Strong organizational, administrative, and project management skills. Demonstrated experience in teaching and training healthcare professionals. Detail-oriented with a focus on quality, documentation, and adherence to policy. Familiarity with data management systems and software including but not limited to Word, Excel, Power Point, Epic, QlikSense and PACS systems. Experience in developing, implementing, and managing programs within a clinical setting, including quality assurance and regulatory compliance. Excellent communication, interpersonal, and collaborative skills to work with diverse teams, including physicians, nurses, and other healthcare professionals. #LI-EP1