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Become A Patient Care Coordinator

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Working As A Patient Care Coordinator

  • Assisting and Caring for Others
  • Documenting/Recording Information
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Make Decisions

  • $52,000

    Average Salary

What Does A Patient Care Coordinator Do At Western Dental/Brident

* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

What Does A Patient Care Coordinator Do At New England Cancer Specialists

* Obtain records relevant to an urgent visit, or new consult.
* Schedule any necessary outpatient appointments (i.e. transfusions, labs, procedures, etc.)
* Get prior authorizations for procedures.
* Scan documents into patient charts.
* Answers multi-line phone, triage calls, resolve issues and answer questions, redirects callers if necessary, takes detailed messages and/or forwards calls to appropriate persons.
* Manages and resolves appointment conflicts proactively.
* Maintain confidentiality, meet deadlines, and able to problem solve.
* Demonstrate superior customer service skills and ability to be an effective team player.
* Travel: Rare

What Does A Patient Care Coordinator Do At Catholic Health Initiatives

* Delivers and coordinates patient care in accordance with established protocols.
* Completes and communicates accurate and timely documentation of pertinent patient information.
* Implements and revises patient Plan of Care, taking into consideration physical, psychosocial, spiritual and financial resources.
* Provides education to patient/caregiver and participates in staff/community education activities.
* Cultural Sensitivity and Competence: Demonstrates proper use of communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services.
* Patient Population Served: Demonstrates knowledge and proper skills associated with the department’s defined specific populations served.
* Qualifications

What Does A Patient Care Coordinator Do At HCR Manorcare

* Scheduling patients for therapy visits and working with therapy clinicians on the scheduling process, working with the divisional business office on supplies and accounts payable / receivable process, providing customer service and marketing visits to new and existing customers, courteously greeting visitors and directing visitors appropriately, efficiently processing incoming and outgoing calls, filing and copying documents as needed, typing correspondence, written communication and reports from hard copy as needed.
* A minimum of a bachelor s degree in a health related profession is required and prior front office management is preferred.
* In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow.
* Be a part of the team leading the nation in healthcare.
* Heartland Rehabilitation Services of PA
* Lehigh Valley
* Proficient PC skills.
* Working knowledge of copier, fax machine, and printers.
* Ability to operate switchboard, previous experience with multi-line system.
* Excellent communication skills.
* Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner.
* Ability to work independently.
* Equal Opportunity

What Does A Patient Care Coordinator Do At Texas Workforce Commission

* 1. Prepares and over-sees daily schedule for nursing department.
* Ensures proper coverage for all nursing assignments 3.
* Complete daily absences, tardy and NCNS documentation 4.
* Assist in orientating new CNA's and complete new hire/annual proficiencies.
* Complete daily call log documenting time, employee called and response.
* Adjusts daily staffing to reflect changes in census 7.
* Monitor time sheets to eliminate unscheduled overtime.
* Monitor Relias compliance for nursing staff 9.
* Monitor and assist in ensuring proper KIOSK documentation 10.
* Daily Quality Assurance rounds 11.
* May temporarily assume duties of CNA as needed 12.
* Assist in answering phones and directing phone calls as needed 13.
* Communicate with DON concerning any staffing issues: short staff, over-time, repeat absenteeism, tardiness, etc.
* Other duties as assigned

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How To Become A Patient Care Coordinator

Registered nurses usually take one of three education paths: a Bachelor of Science degree in nursing (BSN), an associate’s degree in nursing (ADN), or a diploma from an approved nursing program. Registered nurses also must be licensed.


In all nursing education programs, students take courses in anatomy, physiology, microbiology, chemistry, nutrition, psychology, and other social and behavioral sciences, as well as in liberal arts. BSN programs typically take 4 years to complete; ADN and diploma programs usually take 2 to 3 years to complete. All programs include supervised clinical experience.

Bachelor’s degree programs usually include additional education in the physical and social sciences, communication, leadership, and critical thinking. These programs also offer more clinical experience in nonhospital settings. A bachelor’s degree or higher is often necessary for administrative positions, research, consulting, and teaching.

Generally, licensed graduates of any of the three types of education programs (bachelor’s, associate’s, or diploma) qualify for entry-level positions as a staff nurse. However, employers—particularly those in hospitals—may require a bachelor’s degree.

Many registered nurses with an ADN or diploma choose to go back to school to earn a bachelor’s degree through an RN-to-BSN program. There are also master’s degree programs in nursing, combined bachelor’s and master’s programs, and accelerated programs for those who wish to enter the nursing profession and already hold a bachelor’s degree in another field. Some employers offer tuition reimbursement.

Clinical nurse specialists (CNSs) must earn a master’s degree in nursing and typically already have 1 or more years of work experience as an RN or in a related field. CNSs who conduct research typically need a doctoral degree.

Licenses, Certifications, and Registrations

In all states, the District of Columbia, and U.S. territories, registered nurses must have a nursing license. To become licensed, nurses must graduate from an approved nursing program and pass the National Council Licensure Examination (NCLEX-RN).

Other requirements for licensing vary by state. Each state’s board of nursing can give details. For more information on the NCLEX-RN and a list of state boards of nursing, visit the National Council of State Boards of Nursing.

Nurses may become certified through professional associations in specific areas, such as ambulatory care, gerontology, and pediatrics, among others. Although certification is usually voluntary, it demonstrates adherence to a higher standard, and some employers require it.

CNSs must satisfy additional state licensing requirements, such as earning specialty certifications. Contact state boards of nursing for specific requirements.

Important Qualities

Critical-thinking skills. Registered nurses must be able to assess changes in the health status of patients, including determining when to take corrective action and when to make referrals.

Communication skills. Registered nurses must be able to communicate effectively with patients in order to understand their concerns and assess their health conditions. Nurses need to explain instructions, such as how to take medication, clearly. They must be able to work in teams with other health professionals and communicate the patients’ needs.

Compassion. Registered nurses should be caring and empathetic when caring for patients.

Detail oriented. Registered nurses must be responsible and detail oriented because they must make sure that patients get the correct treatments and medicines at the right time.

Emotional stability. Registered nurses need emotional resilience and the ability to manage their emotions to cope with human suffering, emergencies, and other stresses.

Organizational skills. Nurses often work with multiple patients with various health needs. Organizational skills are critical to ensure that each patient is given appropriate care.

Physical stamina. Nurses should be comfortable performing physical tasks, such as moving patients. They may be on their feet for most of their shift.


Most registered nurses begin as staff nurses in hospitals or community health settings. With experience, good performance, and continuous education, they can move to other settings or be promoted to positions with more responsibility.

In management, nurses can advance from assistant clinical nurse manager, charge nurse, or head nurse to more senior-level administrative roles, such as assistant director or director of nursing, vice president of nursing, or chief nursing officer. Increasingly, management-level nursing positions are requiring a graduate degree in nursing or health services administration. Administrative positions require leadership, communication skills, negotiation skills, and good judgment.

Some nurses move into the business side of healthcare. Their nursing expertise and experience on a healthcare team equip them to manage ambulatory, acute, home-based, and chronic care businesses. Employers—including hospitals, insurance companies, pharmaceutical manufacturers, and managed care organizations, among others—need registered nurses for jobs in health planning and development, marketing, consulting, policy development, and quality assurance.

Some RNs choose to become nurse anesthetists, nurse midwives, or nurse practitioners, which, along with clinical nurse specialists, are types of advanced practice registered nurses (APRNs). APRNs may provide primary and specialty care, and in many states they may prescribe medications.

Other nurses work as postsecondary teachers in colleges and universities.

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Patient Care Coordinator jobs

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Patient Care Coordinator Career Paths

Patient Care Coordinator
Patient Access Representative Accounts Receivable Specialist Controller
Assistant General Manager
5 Yearsyrs
Office Administrator Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Nurse Manager Nursing Director Case Manager
Career Manager
6 Yearsyrs
Career Coordinator Therapist Clinical Supervisor
Clinical Manager
8 Yearsyrs
Career Coordinator Program Manager Clinical Director
Clinical Services Director
11 Yearsyrs
Nursing Director Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Scheduler Licensed Practical Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Practice Manager Program Director Career Manager
Managed Care Director
8 Yearsyrs
Nurse Practitioner Assistant Professor Clinical Pharmacist
Manager Of Clinical Services
9 Yearsyrs
Clinical Manager Nursing Director Clinical Coordinator
Nurse Manager
9 Yearsyrs
Nurse Manager Case Manager Registered Nurse Case Manager
Nursing Director
9 Yearsyrs
Patient Coordinator Registered Nurse Staff Nurse
Patient Care Manager
9 Yearsyrs
Intake Coordinator Social Worker Service Supervisor
Patient Services Manager
8 Yearsyrs
Clinical Manager Practice Manager
Practice Administrator
10 Yearsyrs
Office Administrator Bookkeeper Billing Specialist
Practice Manager
9 Yearsyrs
Nursing Director Clinical Coordinator Nurse Manager
Registered Nurse Case Manager
8 Yearsyrs
Patient Access Representative Registered Nurse Staff Nurse
Registered Nurse Supervisor
7 Yearsyrs
Intake Coordinator Therapist Occupational Therapist
Rehab Director
7 Yearsyrs
Scheduling Coordinator Front Desk Coordinator Licensed Practical Nurse
Resident Services Director
6 Yearsyrs
Scheduling Coordinator Billing Specialist Licensed Practical Nurse
Wellness Director
7 Yearsyrs
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Patient Care Coordinator Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • German

  • Arabic

  • Vietnamese

  • Armenian

  • Mandarin

  • Korean

  • Tagalog

  • Portuguese

  • Urdu

  • Hindi

  • Russian

  • Italian

  • Cantonese

  • Filipino

  • Greek

  • Japanese

  • Polish

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Patient Care Coordinator

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Patient Care Coordinator Education

Patient Care Coordinator

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Real Patient Care Coordinator Salaries

Job Title Company Location Start Date Salary
Patient Care and Staffing Coordinator Abundant Home Health LLC Arlington, TX Oct 01, 2012 $63,500
Patient Care Coordinator Our Planet Management Institute, Ltd New York, NY Sep 22, 2015 $54,262
Public Health Consultant/Patient Care Coordinator Coastal Plain Rural Health Network Manning, SC Jan 01, 2012 $52,811
Public Health Consultant/Patient Care Coordinator Coastal Plain Health Network Manning, SC Jan 01, 2012 $52,811
Public Health Consultant/Patient Care Coordinator Coastal Plain Rural Health Network Manning, SC Jun 30, 2011 $52,000
Geriatric Patient Care Coordinator Okeechobee Health Care Facility Okeechobee, FL Oct 01, 2009 $48,001
Geriatric Patient Care Coordinator Okeechobee Health Care Facility Okeechobee, FL Sep 01, 2009 $48,001
Patient Care Coordinator Omni Home Care, Inc. Plymouth, MI Sep 26, 2013 $42,000
Patient Care Coordinator Domestic Services LLC Lenox, MA May 01, 2014 $41,740

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Top Skills for A Patient Care Coordinator


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Top Patient Care Coordinator Skills

  1. Direct Patient Care
  2. Customer Service
  3. Electronic Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Provided direct patient care to patients with various clinical needs, including IV therapy, wound care, case management/team collaboration.
  • Exemplified customer service in all daily interactions with staff, physicians, patients, the public and other services partners.
  • Maintain and update electronic medical records.
  • Registered Nurse patient care coordinator for long term and assisted living unit.
  • Assisted primarily geriatric clients with intake forms, insurance information, and appointment scheduling.

Top Patient Care Coordinator Employers