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Patient care coordinator job description

Updated March 14, 2024
7 min read

A patient care coordinator is a health care professional in charge of managing the schedules and goals of a team taking care of a patient. This includes duties such as working with and training junior staff members, keeping accurate records, and following safety and medical guidelines.

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Example patient care coordinator requirements on a job description

Patient care coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in patient care coordinator job postings.
Sample patient care coordinator requirements
  • Bachelor's degree in health care, nursing, or related field.
  • Current Registered Nurse (RN) or Licensed Practical Nurse (LPN) license.
  • Knowledge of health care regulations and standards.
  • Experience with medical coding and billing.
  • Proficient with Microsoft Office Suite.
Sample required patient care coordinator soft skills
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to multi-task and prioritize tasks.
  • Strong interpersonal skills and the ability to work well with diverse personalities.
  • Ability to work independently and as part of a team.

Patient care coordinator job description example 1

RWJBarnabas Health patient care coordinator job description

Among our many accolades, we have been designated 8 times the only A-Rated for Safety Hospital, awarded M a g n et Recognition for superior nursing, named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty.

Job Description

The Patient Care Coordinator in conjunction with the Nurse Manager, is responsible for the function of the department, ensures that those under his/her supervision adhere to the goals and objectives of the department in accordance with its policies and procedures. Contributes to and supports the mission, vision and values of the department and organizations. Assists with the development of policies and procedures for the department, maintains high visibility on the unit and is a clinical resource person who acts as a role model for the staff on the designated area. The PCC is responsible for maintaining the continuity of patient flow, provides a safe environment for patients, staff and visitors.

Additional Requirements

Graduate of an accredited nursing program. Master s Degree preferred, RN/BSN Degree required. BLS certification and all other required by the department and unit. Must complete a minimum of 8 hours per year of professional development focused hospital wide leadership issues.

We are committed to High Reliability and consistent demonstration of our Safety Together behaviors and tools:

S - Speak up for Safety

A - Accurately communicate

F - Focus on the task

E - Exercise and accept a questioning attitude

T - Thoughtfully interact

Y - You and Me Together

RWJBarnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.

Equal Employment Opportunity

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Patient care coordinator job description example 2

CVS Health patient care coordinator job description

Join the Coram/CVS team as a Lead, Intake Coordinator and you will support the branches with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services.As a Lead Intake Coordinator you will...* Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.* Assess patient needs and document referral requests for coordination of care.* Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.* Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.* Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.*Assist PCCs with training and questions This is a full-time, permanent, benefited position and is NOT through an agency. Typical work hours for this role are Monday - Friday, 8:00AM - 5:00PM, with an opportunity for over-time per business need.Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient's life by supporting new patient referrals and admissions. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.
Required Qualifications

* Minimum two years experience in customer service.* Minimum two years experience in healthcare.* Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Preferred Qualifications

Experience working with healthcare insurance.* Experience with medical terminology.* Experience working in a pharmacy setting.* Ability to work in a team environment.* Ability to work with a sense of urgency.* Strong attention to detail.

Education

High School diploma or GED

Business Overview

At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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Patient care coordinator job description example 3

ProMedica Toledo Hospital patient care coordinator job description

ProMedica Senior Care, formerly HCR ManorCare, provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
Spiritual Care Coordinator - Hospice - PRN (On Call) - Allentown Office



Increased Mileage Reimbursement Rates!!



This position will fulfill On Call shifts after hours and weekends.



Spiritual Care Coordinator Education Requirements:



Bachelor's degree from an accredited school of theology or equivalent, two units of Clinical Pastoral Education(CPE) preferred,



or Master's in Counseling or Master's in Social Work with two units of Clinical Pastoral Education (CPE) required;



or Master's degree in theological studies or equivalent and completion of two units of Clinical Pastoral Education (CPE) preferred. If affiliated or endorsed by a denomination or faith group must be in good standing with said group, as evidenced by a certificate of ordination or certification.



Responsible to provide spiritual support to clients, families, and the hospice staff via phone contact, home visits and referrals to the client/family, local clergy. Assists with memorial services and activities relating to spiritual and religious issues of client, family and interdisciplinary team.



In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.



Location


4674 - ProMedica Hospice - Allentown, PA - Serving Greater Lehigh Valley, Pennsylvania


Educational Requirements


Bachelor's from an accredited school of theology or equivalent, or Master's in Counseling or Master's in Social Work with 2 units of Clinical Pastoral Education (CPE) required; Master's in theological studies or equivalent and completion of 2 units of CPE preferred. If affiliated or endorsed by a denomination or faith group must be in good standing, as evidenced by a certificate.


Position Requirements



Experience in client/family counseling. Demonstrated experience in working with clients and families coping with terminal illness and death. Excellent communication and interpersonal skills.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.