Patient care coordinator jobs in Jonesboro, AR

Job Title: Patient Care Coordinator-Infections Disease Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Qualifications: * Bachelor's Degree Required * 2-4 years of related experience required * Strong understanding of healthcare systems, insurance, and community resources. Job Summary: Discover a rewarding career at Arcare. As a Patient Care Coordinator at Arcare, you will play a vital role in ensuring comprehensive care coordination for HIV/AIDS clients, combining traditional case management with enhanced patient coordination services. The PCC-Infectious Disease will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, communication, behavioral health, coordinated care, and insurance. Key Responsibilities: * Oversee the coordination of patients care while serving as a primary contact for patient and their families. * Assist with scheduling, transportation, and connecting patients to community resources and support programs. * Track patient progress, while identifying and resolving care coordination gaps to enhance patient outcomes. * Participate in ongoing training related to care coordination and quality. Skills & Attributes * Strong organizational and communication skills. * Ability to collaborate effectively across teams. * A commitment to patient advocacy and compliance. Company Paid Benefits: * Health, dental, and vision insurance * Paid time off (sick and vacation, up to 96 hours accrued annually) * Eight (8) paid holidays * One (1) floating holiday * One (1) birthday holiday * Life insurance * Long-term disability * Free Arcare clinic benefits for employees with Arcare health insurance * Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment) * Additional supplemental and family coverage available Application Assistance: If you need assistance with the application process, please email *************************. Equal Opportunity Employer: Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. #ind3

Job Description The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills

Patient Service Representative Classification: Non-Exempt Department: Front Desk Reports To: Physician SUMMARY/OBJECTIVE The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values. ESSENTIAL FUNCTIONS Greet all patients and visitors with a smile Enter and update as needed, patient demographics Complete insurance verifications for all patients Exhibit excellent communication skills over the telephone and in-person Create correspondences, reports, memos and forms as requested by physicians and/or administration Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information Check patients in and out in a timely and professional manner Collect co-payments, deductibles, co-insurance and back balances for all services at check-in Demonstrate excellent customer service skills in all interactions Work as a team with all departments within the company Print new patient documents and forms as-needed Maintain inventory and submit front office supply order to administration Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times Copy medical documents as requested following the proper procedures Distribute mail, faxes and routine correspondences Complete bank deposits as-needed Submit accurate End-of-Day (EOD) When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations Additional job related duties or projects as needed COMPETENCIES Effective communication skills Teamwork oriented Initiative Proficient computer skills Ethical conduct Proficient typing skills SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. WORK ENVIRONMENT This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time. POSITION TYPE AND EXPECTED HOURS This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location. TRAVEL Moderate to frequent travel required based on the company needs and as job duties demand. REQUIRED EDUCATION AND EXPERIENCE High School diploma or equivalent PREFERRED EDUCATION AND EXPERIENCE Two to four years of experience in the health care industry OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity ** Looking to add a positive, outgoing personality to our team! As well as an individual who is reliable, and hard working! ** Competitive pay $18-$21/hr DOE 36-40 hours per week, 2 Saturdays per month. 10:00am-7:00 pm Monday - Friday, 10:00am-4:00pm on Saturdays. Lunch breaks Medical & Bonus potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

* JOB REQUIREMENTS * Education * High school degree or equivalent. * Experience * One year experience in a hospital, or similar medical facility/physician office preferred. Experience with automated systems preferred. Knowledge of third party payors. Typing/basic computer skills. Previous experience as operator or receptionist desired. Must be 18 years of age. Possess good communication skills. Ability to work independently of others and exercise good judgement. * Physical * This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. * Close eye work, vision must be correct to 20/20, hearing of normal soft tone. Frequent sitting, bending, and lifting/carrying up to 50 lbs. Must be able to see with corrective eye wear. Able to use typewriter/computer, printer, copier, fax. * JOB SUMMARY * Responsible for scheduling patient service appointments, calling patients, verifying insurance coverages and getting pre-authorizations as needed. Responsible for registration of patients including patient interviews, typing, verifying insurance, calculates charges, collect payment for services, and handle routine patient inquiries and problems. To maintain communication between nursing personnel, other departments and outside callers.

To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day's activity. Responsibilities Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer. Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis. Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts. Enter data into GPMS database as needed. Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc. Complete forms for clinic and patients on an as needed basis. Performs related responsibilities as required or assigned. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required High School education helpful with on the job training and knowledge of front office protocols. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis. Preferred/Desired Licensure Minimum Required Preferred/Desired

CDM Smith is seeking a Forensic Accounting Specialist with expertise in disaster fraud claims. This role is critical in evaluating and analyzing financial data related to disaster-related claims, including property damage, business interruption, and other loss categories. The specialist will conduct thorough forensic investigations to identify discrepancies, detect potential fraud, and ensure the integrity and fairness of claim settlements. By applying advanced accounting, auditing, and investigative techniques, this individual will play a key role in supporting accurate and just outcomes for all stakeholders. Successful final candidate could also be asked to work in Las Vegas, NM or Mora, NM. - Claim Assessment and Quantification: Analyze financial records and supporting documentation to determine the validity and value of disaster-related claims. This may involve reviewing income statements, balance sheets, production reports, payroll records, and supplier contracts to calculate losses accurately. - Business Interruption Analysis: Assess the extent of business interruption and estimate lost profits, continuing expenses, and extra costs incurred during the recovery period. - Investigating Fraudulent Claims: Detect red flags, investigate suspicious transactions, and differentiate legitimate losses from inflated or fabricated claims. - Documentation and Evidence Gathering: Collect and organize all necessary documentation to support claim amounts. This includes gathering invoices, receipts, contracts, photographs, and statements. - Damage Estimation: Using financial modeling and industry benchmarks, estimate the total financial impact of the disaster on the applicant's assets, inventory, and operations. - Expert Testimony and Litigation Support: In cases of disputes or litigation, Specialist may be required to present their findings in court, provide expert testimony, and assist attorneys in building their cases. - Performs other duties as assigned. \#LI-LP2 **Job Title:** FEMA Disaster Management Accountant **Group:** WAF Field Mod Fringe **Employment Type:** Temporary **Minimum Qualifications:** - 15 years of in-field experience or 10 years of in-field of expertise with a bachelor's degree. - HS Diploma or equivalent. - Domestic travel is required. **Preferred Qualifications:** - Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CFF (Certified in Financial Forensics). **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 100% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position. - Demonstrates good organizational skills to balance and prioritize work. - Strong attention to detail. - Strong written and oral communication skills. - Ability to work with multiple stakeholders and process a large volume of requests. - Ability to adapt to change quickly and remain flexible. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $59.85 **Pay Range Maximum:** $126.00 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Successful candidate will be required to work in office and field locations as needed. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Seeking candidates for a potential future opportunity!:** We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Qualifications Education Requirements High school education or equivalent Experience Requirements Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements Exceptional organizational, customer service, communication, and decision making skills required. Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day's activity. Responsibilities Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer. Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis. Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts. Enter data into GPMS database as needed. Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc. Complete forms for clinic and patients on an as needed basis. Performs related responsibilities as required or assigned. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required High School education helpful with on the job training and knowledge of front office protocols. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis. Preferred/Desired Licensure Minimum Required Preferred/Desired

Job Description Job Purpose The Care Coordinator Supervisor is responsible for providing on-going clinical supervision to Care Coordinators. Qualifications Master's degree in a human services field; OR Anyone meeting the qualifications of a Qualified Mental Health Professional (QMHP) (without a master's degree in a human service field) and three years of experience providing community support services to individuals with mental illness and/or substance use disorders in accordance with the community support key service functions specified in 9 CSR 30-3.157 Community Support in CSTAR and 9 CSR 10-4.047 Community Support in CPR. Experience is specific to the adult or child/youth/adolescent population the individual will supervise. See below for qualifications of QMHP. A QMHP is an individual with a master's or bachelor's degree in a human services field (non-licensed) from a college or university included in the U.S. Dept. Of Education's database of accredited schools and/or is certified/credentialed to provide services within their scope of practice, including-Behavior Analyst; Community Support Specialist; Community Support Supervisor; Occupational Therapist; Physical Therapist; Psychiatric Pharmacist; Psychosocial Rehabilitation (PSR) Supervisor; Qualified Addiction Professional (QAP); Registered Nurse; and Youth Behavioral Health Liaison. Core Job Duties Complete comprehensive assessments, treatment plans, quarterly functional assessment update, crisis intervention. Use management strategies that focus on person(s)-served outcomes, care coordination, collaboration and communication with other service providers both within and external to FCC Behavioral Health Provide training/supervising of staff, guidance and feedback, field mentoring and oversight of services. Monitor and review services, interventions and contacts with person(s)-served; evaluate effectiveness of services. Be proactive in identifying program issues and work collaboratively with program leadership to develop solutions. Assist the team in providing coverage (in any area of operation in which they are qualified to do so) to ensure the program functions effectively and without disruptions. Adherence to all applicable evidence-based practice models. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures Other job duties and special projects as assigned.

Full-time Monday - Friday 8 am to 4:30 pm Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments Scheduling appointments for patient consultations, procedures and visits with medical personnel Liaise and coordinate with health care professionals about schedules, patients and any changes Responsible for assuring medical necessity is met for all outpatient procedures, using appropriate tools. Responsible for obtaining and verifying all demographic, clinical and financial information. Responsible for entering all information into the scheduling system. Responsible for obtaining pre-certification on test as required. Resolve scheduling conflicts as they occur Requirements High School or equivalent 2+ years similar experience in a clinic. Intermediate computer skills

Job Purpose The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness. Qualifications A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR Qualified Addiction Professional (QAP), OR Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health. Bachelor's degree unrelated to human services field with two years of qualifying experience; OR Four years of qualifying experience Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following: Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports; Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community; Assisting individuals to achieve the goals and objectives on their individualized treatment plan. Core Job Duties Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder. Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate. Link person(s)-served with community resources and help them to develop natural support. Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills. Complete required documentation in a timely manner. Adherence to all applicable evidence-based practice models. Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures. Other job duties and special projects as assigned.

1. Education: High school diploma or equivalent required. Computer proficiency required, with a work record that demonstrates: Knowledge of hospital and access management processes Leadership in the core values of the organization Clear, effective communication skills A mature approach to problem-solving for all types of issues Skills in using mainframe and PC computers Knowledge of medical terminology Detail orientation 2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications. Previous experience in hospital admissions, business office and/or physician's office preferred. 3. Job Knowledge: After training, must pass internal examinations to demonstrate understanding of Patient Access Services overall competencies. 4.Safety Sensitive: NO In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position. DESCRIPTION: The Patient Access Coordinator is the management level of the Patient Access Services (PAS) career path. The Patient Access Coordinator performs all Patient Access Services functions as outlined below. The Patient Access Coordinator supervises the operations and staff of Patient Access Services areas. Prioritizes and coordinates patient call flow in the Pre-Encounter Unit. Ensures the smooth operation of date of service “Express Check-in” functions. Assists in the development of policies and procedures for patient information, way-finding, office management, call distribution, patient pre-registration, registration, financial screening and patient check-in processes. Performs and supervises quality assurance and process improvement activities. Manages employee performance to meet or exceed quality and productivity standards. Performs performance evaluations and disciplinary actions. Maintains excellent working relationships with interdepartmental peers, clinical departments, community providers and staff. The Patient Access Coordinator is highly skilled and works at a cross-functional level. The Patient Access Coordinator must be proficient and knowledgeable in all functional areas of Patient Access including: Guest Services Outpatient Scheduling Outpatient Pre-Registration Outpatient Registration Inpatient Pre-Registration Point of Service Collections Outpatient Surgery & Special Procedure Pre-Registration Insurance Verification Customer Service/Express Check-In Desk Pre-Encounter Collections Emergency Department Registration Physical Effort: Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the work day. Mental Effort: To be successful in this position, the individual must demonstrate: Strong verbal and written communication skills Detail Orientation Good deductive reasoning Good with public; empathy for patients Collaborates with others; team builder Accepts authority and follows instructions well Ability to delegate

The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3 rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills JOB CODE: Center Nurse/Patient Care Coordinator

* JOB REQUIREMENTS * Education * High school degree or equivalent. * Experience * The ideal candidate will have strong experience in surgical and clinic scheduling, insurance verification, and prior authorization workflows for a specialty clinic. Prior experience in reviewing clinic charges, in-clinic collection review, and/or deposit collection workflows is strongly preferred. Candidates must demonstrate a high level of accuracy, organization, and professionalism with excellent communication skills and working knowledge of EMR and billing systems. Ability to work independently of others and exercise good judgement. * Physical * This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. * Close eye work, vision must be correct to 20/20, hearing of normal soft tone. Frequent sitting, bending, and lifting/carrying up to 50 lbs. Must be able to see with corrective eye wear. Able to use typewriter/computer, printer, copier, fax. * JOB SUMMARY * Responsible for scheduling patient service appointments, calling patients, verifying insurance coverages and getting pre-authorizations for clinic and hospital procedures. Responsible for registration of patients including patient interviews, typing, verifying insurance, calculates charges, collect payment for services, Billing review and handle routine patient inquiries and problems. To maintain communication between nursing personnel, other departments and outside callers.

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! * employee wellness programs * flexibility for true work-life balance * holidays & paid time off * continuing education & career growth opportunities * company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Education and Experience Education Requirements * High school education or equivalent Experience Requirements * Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements * Exceptional organizational, customer service, communication, and decision making skills required. * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: *************************** Elite Home Health a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

Job Purpose The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness. Qualifications A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR Qualified Addiction Professional (QAP), OR Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health. Bachelor's degree unrelated to human services field with two years of qualifying experience; OR Four years of qualifying experience Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following: Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports; Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community; Assisting individuals to achieve the goals and objectives on their individualized treatment plan. Core Job Duties Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder. Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate. Link person(s)-served with community resources and help them to develop natural support. Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills. Complete required documentation in a timely manner. Adherence to all applicable evidence-based practice models. Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures. Other job duties and special projects as assigned.

* JOB REQUIREMENTS * Education * High school diploma or GED required. * Experience * Required: * Active Pharmacy Technician License/Registration in Arkansas, or obtained within 90 days of hire * Certified Pharmacy Technician (CPhT) or eligible within 6 months of hire * 2+ years of experience in a hospital, retail, specialty pharmacy, or health system setting * Excellent communication, organizational, and customer service skills * Proficient with Microsoft Office and pharmacy software systems Preferred: * Strong understanding of insurance benefits, prior authorizations, and financial assistance programs * Experience with specialty pharmacy workflows or patient assistance navigation. * Familiarity with 340B programs, EMRs, and pharmacy billing platforms. * Physical * This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. * Work is conducted in a normal hospital environment, and involves close eye work and hearing within normal range. Operations will be performed on the computer and multiple other types of technology. Lifting and carrying up to 45 pounds of weight is possible. Pushing/pulling up to 100 pounds may be encountered. Expect frequent standing, walking, bending, stooping, and reaching. * JOB SUMMARY * The Medication Access Coordinator is responsible for ensuring patients receive their medications by navigating insurance, prior authorizations, and financial assistance programs. The ideal candidate will have the strong communication skills necessary to collaborate with patients, healthcare providers, and payors to remove barriers to treatment, conduct benefits investigations, and identify cost-saving solutions. The position focuses on identifying financial barriers, coordinating patient assistance programs, and maintaining ongoing communication to support program compliance and continuity of care.

Job Description Job Purpose The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness. Qualifications A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR Qualified Addiction Professional (QAP), OR Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health. Bachelor's degree unrelated to human services field with two years of qualifying experience; OR Four years of qualifying experience Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following: Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports; Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community; Assisting individuals to achieve the goals and objectives on their individualized treatment plan. Core Job Duties Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder. Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate. Link person(s)-served with community resources and help them to develop natural support. Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills. Complete required documentation in a timely manner. Adherence to all applicable evidence-based practice models. Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures. Other job duties and special projects as assigned.