Patient Services Associate
Patient care coordinator job in Bellevue, WA
Responsibilities
The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.
Handle high volume incoming calls.
Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
To assist the physicians and/or administrators in all business and patient care responsibilities.
Coordinates office communication flow.
Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.
Greet, direct and assist large numbers of visitors and refers visitors to various areas.
Ensure all patient demographic and insurance information.
Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc... as necessary.
Review patient intake information to verify insurance coverage.
Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.
Responsible for scheduling new and follow up appointments including patient testing.
Acts in a non‐directive, non‐judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.
Brings new ideas, positive attitude and lots of energy.
Responsible for maintaining and recording patient schedule.
Identify and collect co‐pays, deductibles and other payments.
Reconcile patient payments on a daily basis received to cash box and receipt journal.
Prepare billing sheets.
Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc
Direct billing inquiries to appropriate Regional Office.
Ensure the clinical staff submits all outpatient billing sheets daily.
Maintains patient confidentiality.
Qualifications
High School diploma or equivalent required.
Three years recent experience in a related position in a medical office experience preferred.
Ability to prioritize jobs duties and meet deadlines.
Ability to effectively work on many tasks at one time.
Have superior customer service and verbal and written communication skills.
Strong computer knowledge; experience preferred.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.
Must be able to work cooperatively in a team environment.
Ability to handle stressful situations.
Excellent organizational, time management, and attention to detail capabilities.
Must be able to travel to satellite office during the week. Mileage is reimbursable.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
The expected pay for the position ranges from $17.55 ‐ $30.77 per hour. The actual pay range will be computed based on years of relevant experience.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Patient Care Coordinator
Patient care coordinator job in Port Orchard, WA
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Peninsula Psychological Center Counseling Center of Washington, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Silverdale WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.
We work to increase accessibility to private behavioral healthcare, making it affordable and convenient. We strive to provide relief and healing, in therapeutic and convenient settings, facilitated by compassionate and competent counselors.
As a Patient Care Coordinator , you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. You will greet patients entering the center to check in and assist them with checking out at the end of their visit.
Schedule: A 40-hour work week, Monday through Friday 8:30 am to 5:00 pm PST. Schedule will be determined by supervisor upon hire. (may change due to business needs)
Location : Silverdale, WA
Primary Responsibilities:
Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person
Ensure all locations are welcoming and adhere to brand guidelines
Assist patients with the check-in and check-out process; review each patient's chart prior to appointment and ensure consents and insurance verification are complete
Collect and upload insurance cards and identification and perform insurance verification on the date of service
Assist with onboarding new patients, help patient's access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete
Obtain patient signatures for required documents
Answer incoming calls and return voicemails timely, respond to patient questions and triage incoming requests to appropriate departments
Assist in updating and/or schedule existing patient appointments and internal referrals with providers
Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees
Ensure patient inquiries are addressed quickly, including resolving patient insurance eligibility issues
Monitor clinician/admin/OBC inbox and respond accordingly and take necessary steps
Schedule client appointments
Collaborate with Patient Access Center
Assist management of provider onboarding & offboarding
Support provider ticket & claims completion
Scan mail, order supplies, report building & maintenance needs, provide access to technicians/vendors, and assist local staff using business equipment
Secure patient information and maintain patient confidentiality
Follow HIPAA regulations
Meet or exceed the performance measures established by the Practice Management Dept.
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances dues, and maintaining medical records
1+ years of experience working with Microsoft Office (Teams, Outlook, Word, Excel)
Preferred Qualifications:
Experience taking inbound and outbound calls
Knowledge of EMR
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Patient Care Coordinator
Patient care coordinator job in Seattle, WA
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Patient Services Representative
Patient care coordinator job in Kirkland, WA
Shift: Monday-Friday 1:30pm-10:00pm
Compensation: The salary range is $21.24- 29.99/hour. The salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Evergreen Radia is looking for a PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday - Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc.
Come join a great team dedicated to quality imaging and excellent patient care.
Benefits:
A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Educational Assistance
Service bonus
Discretionary annual performance-based bonus
Position Summary:
Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
Qualifications and Requirements
High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
COVID Requirements
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.
About Radia Evergreen Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDTLC
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Bellevue, WA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Access Representative I or II - Call Center
Patient care coordinator job in Renton, WA
Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
* Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling.
* Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures.
* Perform patient pre-registration including accessing and updating patient information as indicated
* Perform data entry and appointment confirmation.
* Maintain schedule accuracy for maximum patient flow.
* Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff.
* Maintain effective communication with back office staff and providers in all of the health centers as needed.
Must have's you'll need to be successful:
* High school diploma or equivalent required.
If you know about the following it's a plus:
* Associates or technical degree/certificate preferred. Bachelor's degree desired.
* One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred.
* Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired.
* Intermediate level of Word, and Outlook required as well as other related scheduling software.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Medical, Dental, and Vision for employees and their families/dependents
* HSA, FSA plans
* Life Insurance, AD&D and Disability Coverage
* Employee Assistance Program
* Wellness Program
* PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
* Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
* 8 holidays and 3 floating holidays
* Compassion Time Away up to 40 hours
* Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
* Retirement Plan with Employer Match
* Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
* Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
* Development and Growth Opportunities
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Patient Care Coordinator - Primary Care
Patient care coordinator job in Sammamish, WA
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year - Experience in medical/healthcare setting or two years in a customer service role.
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred Qualifications:
+ Electronic Medical Records (EMR) experience.
Why Join Providence ?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 400258
Company: Swedish Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3908 PRIMARY CARE WA PINE LAKE
Address: WA Sammamish 22707 SE 29th St
Work Location: Pine Lake Clinic-Sammamish
Workplace Type: On-site
Pay Range: $24.26 - $37.11
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MONDAY- 1PM- 7PM TUESDAY- 11 AM-5PM WEDNESDAY 11AM- 5PM THURSDAY 11AM-5PM FRIDAY 10AM-4PM
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18 - $22
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyIntegrated Planning and Scheduling Specialist
Patient care coordinator job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Bainbridge Island, WA
Job Description 🌟 Join Our Team as a Patient Care Coordinator! 🌟
Help change lives through meaningful work in a supportive, community-focused clinic.
Are you passionate about making a real difference? Do you believe in the power of communication to transform lives?
We're a small, dedicated outpatient Speech Therapy clinic looking for a Patient Care Coordinator who's excited to grow with us long-term. If you've personally experienced the life-changing impact of Speech Therapy-whether as a parent, family member, or advocate-you already understand how vital this work is. Now, imagine being part of that journey every day.
About Our Mission
At our core, we're here to provide exceptional care while building strong, lasting relationships with the families we serve and the providers who trust us with their referrals. As our Patient Care Coordinator, you'll play a key role in growing our presence in the community, strengthening partnerships, and supporting our reputation as a compassionate, high-quality provider.
What You'll Be Doing
This role blends community outreach, light marketing, and clinic support. You'll:
Build and maintain relationships with local referral sources (pediatricians, schools, family practices)
Coordinate and schedule meetings between referral sources and our clinic owner
Prepare and distribute public relations materials and mailings
Collaborate with our graphic designer to create on-brand marketing content
Help develop and distribute surveys to better understand our community's needs
Maintain a database of email contacts and support regular communication
Assist with light administrative work and occasional housekeeping to ensure a welcoming clinic environment
What Success Looks Like
A consistently positive public image across our community and referral network
A steady flow of new referrals who become long-term, satisfied clients
A strong, trusted reputation as a clinic that delivers excellent care and clear communication
Who You Are
We're looking for someone who:
Is a natural connector with strong interpersonal instincts
Communicates easily and confidently with a wide range of people
Is creative and strategic about building relationships
Pays attention to the small details-like handwritten thank-you notes
Is friendly, warm, and genuinely interested in others
Stays patient and positive when facing occasional setbacks
Is organized, dependable, and flexible with shifting priorities
Why You'll Love Working With Us
Purpose-Driven Work: Everything you do contributes to meaningful outcomes for children and families
Supportive Team Culture: We value kindness, integrity, and collaboration
Growth Opportunities: Start part-time and grow with us as our clinic continues to expand
Ready to Apply?
If you're excited about connecting people, supporting a mission that matters, and growing with a team that cares deeply about what we do, we'd love to hear from you.
Patient Care Coordinator
Patient care coordinator job in Silverdale, WA
NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Silverdale, WA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyScheduler - Patient Care Coordinator
Patient care coordinator job in Tacoma, WA
Job Description
Job Title: Patient Care Sales Coordinator
Responsible To: Business Office Manager
Responsible For: Managing and Scheduling Consults/Surgeries
Overtime Status: 40 hour work week - no overtime expected
Job Summary:
Join a leading aesthetic practice in Tacoma and work directly with a Harvard-trained, board-certified plastic surgeon. This role is responsible for handling/vetting all cosmetic plastic surgery inquiries, building relationships with patients to earn their trust, and scheduling viable leads for in person consults to ensure a strong booking rate.
Primary Tasks and Responsibilities:
Strong emphasis on sales. Anticipate between 200 and 400+ patient contacts each week.
Use phone calls, emails and texts to regularly communicate with patients
Manage incoming phone inquiries - elevate confidence in provider and practice emphasizing why Aesthetic Surgery Centre checks all of the boxes
Manage incoming online leads - track based on level of interest/readiness to proceed with procedure
Inquire and understand patient's needs, goals, and time frame expectations. Gain insight into financial readiness for a cosmetic procedure. Move viable candidates into consult slots and those who may not be ready to schedule into a tickler file for future follow up.
Schedule surgical consults.
Day of consult, greets patients in person and prepares them for physician examination. Debrief the physician prior to introductions.
Prepare and present quotes for all cosmetic procedures.
Regularly follow up with patients who presented inquiries but were not ready to schedule.
Maintains patient confidentiality.
Perform other related duties as directed or required.
Education requirements:
College Degree
Experience Requirements:
2+ years sales experience
Previous sales experience with proven results
Performance Requirements:
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Strong sales acumen.
Strong organizational skills
Strong and professional customer service skills
Skill in handling incoming phone calls and sorting according to readiness to proceed with surgery
Skill in written and verbal communication.
Abilities:
Ability to independently manage job duties.
Ability to react calmly and effectively, sometimes handle difficult conversations.
Ability to multitask and prioritize duties.
Ability to flexibly respond to changing demands.
Ability to communicate clearly.
Ability to understand and achieve set growth expectations for practice
Ability to type fast and learn new computer software programs quickly
Patient Care Coordinator - Edmonds, WA
Patient care coordinator job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand
Office: 21727 76th Ave. W Suite A Edmonds, WA 98026
Compensation: $22.00 - $23.00 an hour + Sales Incentive Program!
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator - Edmonds, WA
Patient care coordinator job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand Office: 21727 76th Ave. W Suite A Edmonds, WA 98026 Compensation: $22.00 - $23.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
RN Patient Care Coordinator FLEX
Patient care coordinator job in University Place, WA
Job Summary and Responsibilities As a RN Care Coordinator, you will be a central figure in patient care, seamlessly navigating the healthcare journey to achieve optimal outcomes and an exceptional patient experience. Every day, you will strategically assess, plan, and facilitate comprehensive care across the continuum, expertly advocating for patients while collaborating with physicians, nursing, departments, insurers, and post-acute providers to ensure timely, high-quality transitions.
To be successful in this role, you will possess strong clinical acumen, exceptional communication and advocacy skills, and a strategic mindset, all driven by a passion for optimizing patient care across every touchpoint.
* Evaluates and admits patients to Hospice House service in accordance with established procedures.
* Reviews patient information in the admission packet with the patient and family.
* Evaluates and admits patients to Hospice service in conjunction with the interdisciplinary team.
* Keeps referral source/primary physician informed of patient's admission status.
* Completes admission reports and documentation.
* Implements and revises Hospice Plan of Care taking into consideration physical, psychosocial, spiritual and financial resources.
Job Requirements
Required
* Graduation from an accredited school of nursing and two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities., upon hire and
* Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. and
* Registered Nurse: WA, upon hire and
* Basic Life Support - CPR, upon hire
Preferred
* Bachelors Of Science Nursing, upon hire
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Patient Care Coordinator - Medical
Patient care coordinator job in Sequim, WA
The Jamestown Family Health Clinic is seeking a professional, empathetic, and detail-oriented full-time Patient Care Coordinator (PCC) to join our team. The standard schedule for this position is Monday through Friday, 8:00 AM - 5:00 PM, with occasional Saturdays from 10:00 AM - 3:00 PM.
We're looking for someone with excellent organizational and administrative skills who is compassionate and discrete while being passionate about healthcare excellence.
In this vital role, you will be the front-line support for our patients and providers, ensuring smooth daily operations. To ensure success, you should be confident and professional while offering clear and accurate communication. Top candidates will work comfortably under pressure, multi-task in a fast-paced environment, and effectively react to patient needs, all while providing exceptional customer service.
What You'll Be Doing:
The Patient Care Coordinator is responsible for patient care coordination and outstanding customer service. Your primary job duties will include:
* Patient Interaction: Greet and attend to patients in person and over the phone in a professional and courteous manner.
* Front Office Management: Check patients in and out of the clinic quickly and accurately.
* Scheduling: Scheduling and/or canceling appointments in the correct format for 25+ providers.
* Data Management: Collect, verify, and update patient demographic data and insurance information (including adding and terming insurance coverage) and scan insurance cards into the electronic health record.
* Financial Duties: Accurately collect and post patient co-payments and outstanding balances.
* Communication: Route and manage incoming calls from a multi-line phone system, composing and routing messages efficiently.
* Compliance: Perform all duties within HIPAA regulations and adhere to all clinic policies and procedures.
* Clerical & Administrative Support: Assist patients with general tasks (paperwork, forms, calling a taxi, etc.) and perform other duties integral to the daily operations of the clinic.
* Participate in clinic meetings.
What We're Looking For:
* Education: High School Diploma or equivalent required.
* Experience: Two (2) years of customer service experience required.
* Skills:
* Basic money handling/management and experience with office equipment.
* Excellent time management and computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm.
* Exceptional interpersonal skills, including effective verbal and written communication.
* Excellent organization skills and the ability to prioritize multiple tasks.
What are the Preferred Qualifications for this position?
* Washington State Medical Assistant Certification eligibility for level A. C. E. preferred
* Knowledge of medical terminology and medical billing processes preferred
* Effective time management, decision-making, and problem-solving skills
* American Indian/Alaska Native preferences apply.
Read the full job description here: Patient Care Coordinator
Wound Care Coordinator
Patient care coordinator job in Renton, WA
Wound Care CoordinatorRenton, WA Salary Range: $90K-$110K (Depending Upon Experience) Job Summary:The Wound Care Coordinator will supervise and educate hospital personnel regarding the management of wounds and the prevention of Nosocomial pressure ulcers. Coordinate the investigation on improvement of nursing care and personnel performance and prepare reports.
• Develop treatment plan according to current wound care protocols; explaindressing rationale, institute preventive measures and monitor results of caredelivered; communicate information to Supervisors and Director of QualityManagement• Advise physicians on status of wound patients• Provide demonstrations on dressing techniques to educate and orient in-servicesnurses; give hands-on instruction regarding the principles of asceptic technique• Provide a list of patients with Nosocomial pressure ulcers which includespatient's name, site, state, support surface and dates of evaluation to the Directorof Quality Management• Identify patients requiring debridement procedures and alert attending physician• Identify nutritional deficiencies, coordinate with Health Care personnel to solvenutrition problems and report results to respective supervisors• While performing daily rounds, assist in delivery of patient care to accomplishwound care tasks• Ensure adequate materials are on hand for every patient• attend wound care education programs designed to enhance the benefitspatients can derive from the most recent techniques/procedures available
Requirements:• Current RN license in the state of Washington• Previous experience in Wound Care highly preferred
Benefits:• Medical, Dental, & Vision Insurance• 401(k) • Paid Time Off and Holidays• Company-Paid Long-Term Disability• Health Reimbursement Account/Health Savings Account• Flexible Spending Accounts
Client Care Coordinator
Patient care coordinator job in Seattle, WA
Job Description
Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows! Salary: $21.00 per hour
Who We Are:
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices.
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,000 providers throughout our 16 locations, and we are continuing to grow!
We encourage you to apply if you have had customer service experience in ANY fast-paced industry!
About the Role:
This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team.
Responsibilities:
Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time.
Match new clients with the mental health provider that best suits their needs.
Communicate clearly and effectively.
Demonstrate excellent attention to detail when entering client data.
Meet personal/team qualitative and quantitative goals.
Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources.
Educate clients about insurance, authorizations, provider policies, and payments.
Requirements
Who We Hire:
Customer Service Experience: 2+ years of experience in a fast-paced customer support role.
Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues.
Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities.
Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams.
Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently.
Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained.
Positive Attitude: Maintain a positive and professional attitude, even in challenging situations.
Commitment to Community: Passion for improving access to mental health care in the community.
Schedule: Full-time
Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm.
Rotating weekend shifts 8am-5pm, every 1-3 weeks
5 shifts per week for Full-Time; includes rotating weekends
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time
Salary: $21.00 per hour
Hiring multiple candidates for this position as we grow as a company!
Patient Access Representative (CCR1) - UW Medicine Contact Center
Patient care coordinator job in Seattle, WA
The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
+ _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
+ **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
+ **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.
PRIMARY JOB RESPONSIBILITIES (duties not limited to)
+ High-volume inbound call handling in a fast-paced contact center
+ Appointment scheduling and registration using electronic systems
+ Insurance eligibility verification and data accuracy
+ Routing calls and taking complete, accurate messages
+ Referral coordination and prior authorization entry in Epic
+ Customer service and issue resolution with empathy and professionalism
+ Collaboration with clinics, Financial Counselors, and Interpreter Services
+ Patient portal support and inquiry resolution
+ Documentation and data updates during scheduling
+ Adherence to performance standards, compliance, and confidentiality
REQUIRED QUALIFICATIONS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$22.94 hourly
**Pay Range Maximum:**
$32.81 hourly
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Contact Center
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is proud to be an affirmative action and equal opportunity employer (************************ . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Link Care Coordinator
Patient care coordinator job in Seattle, WA
The Care Coordinator will be responsible developing a long-term relationship with our patients to effectively enroll them in the Link program or refer them to a participating provider. This role will serve as a communication liaison for the Territory Manager, Physician Office and Patient. The expectation is that they will be accountable for ensuring the patient's enrollment is successful and all the supporting documentation is completed in a timely manner to allow the patient to receive supplies.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Job Overview**
At BD, we are the makers of possible, advancing the world of health through our innovative medical technology solutions. We are seeking a dedicated Link Care Coordinator to join our team and contribute to our mission of improving lives. In this role, you will play a vital part in providing exceptional customer service and support to our patients and healthcare professionals.
**Requirements**
+ Articulate the features and benefits of our Home Care product line for Urology, as well as ancillary urology product lines.
+ Complete initial intake and follow-up calls with patients, identifying and resolving concerns within the process or product.
+ Coordinate communication and documentation with patients, Territory Managers, and Physician offices.
+ Maintain departmental call volume requirements, including inbound and outbound calls.
+ Uphold BD Home Care's philosophy of professional excellence, teamwork, and integrity.
**Education**
+ High School Diploma or equivalent; one to two years of related experience and/or training; or an equivalent combination of education and experience.
+ Proficiency in Microsoft Office Applications, Access, or other database software.
+ Ability to learn and utilize call center telecommunications software.
**Certifications**
+ Knowledge of medical supply publications, technical procedures, and training tools.
+ Ability to effectively communicate, both verbally and in writing, with customers and colleagues.
**Compensation**
+ BD offers a competitive compensation package, including a comprehensive benefits program and opportunities for professional growth and development. We value diversity and are committed to creating an inclusive environment where all individuals can thrive.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
\#earlycareer
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**Primary Work Location**
USA FL - Stuart Airport Road
**Additional Locations**
USA CA - San Diego (BDB)
**Work Shift**
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (********************************************* .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
**Salary Range Information**
$24.70 - $38.10 USD Hourly
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.