Patient Experience Coordinator (La Crosse)
Patient care coordinator job in La Crosse, WI
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Patient Care Coordinator
Patient care coordinator job in Viroqua, WI
Requirements
Education and Experience
Preferred:
Proficient in dental practice management software
Fluent in dental terminology
Required:
Experience in learning and working with multiple software systems
Expert knowledge of general administrative practices.
Caring at the core, trustworthy, and dedicated to your profession
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Rivertown is an equal opportunity employer and values diversity at every level of our organization. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic. All employment decisions are made based on qualifications, merit, and business needs.
Salary Description $18-$24
Patient Care Coordinator
Patient care coordinator job in Viroqua, WI
As a Patient Care Coordinator at Rivertown Dental, you are the welcoming voice and lasting impression for every patient. You'll help patients feel seen, supported, and confident in their care from the first phone call to the end of their visit. We're looking for individuals with excellent communication and organizational skills, a compassionate, people-first attitude, and a willingness to learn our dental systems and terminology. Reliability, positivity, and teamwork are essential to help our practice run smoothly and provide exceptional patient experiences.
In this role, you'll have the opportunity to grow your confidence and skills through mentorship, hands-on training, and ongoing support. Your contributions are essential in shaping how patients experience care, and your impact will be felt every day. At Rivertown Dental, we value your growth, celebrate your successes, and provide a culture where learning, collaboration, and purpose are at the heart of everything we do.
About Rivertown Dental:
Welcome to Rivertown Dental, a modern, team-first, privately-owned practice on a mission to change the landscape of dentistry. Equipped with the latest technology, we provide not only exceptional care for our patients but also abundant opportunities for our team to learn, grow, and thrive.
Our mission is simple: Creating exceptional dental experiences, every day. Guided by values of alignment, commitment, excellence, inspiration, leadership, and integrity, we work with heart, strive for growth, and always do what's right.
We pride ourselves on a world-class culture that allows our team to focus on self-care, so that they can better serve their team, patients and community!
Performance Objectives (including but not limited to):
Primary focus: offer exceptional care to each person engaging with our office.
Monitors the schedule continuously and ensures all time slots are full at all times and clinicians time use is efficient.
Ensures every patient leaves the office with at least one appointment scheduled.
Greets and welcomes patients by name to the practice.
Prepares and distributes New Patient gifts
Ensure HIPAA protocols are followed.
Performs a “pre-check in” and ‘pre-check out” evaluation on each patient.
Answers the phone the RTD Way, every time.
Assists patients in navigating their financial, scheduling, and treatment questions.
Practices and implements “Start Saying” phrases as well as all Admin training documents.
Provides clear and caring communication to every patient, including following up in a timely manner to emails, texts, and other messages.
Updates patient records and ensures accurate patient information and documentation of recent treatments, procedures, and payments.
Work as a PCC team to ensure the PCC's checklist and rocks for the day are completed by noon.
Understands ledgers and records payments to the patient ledger with accuracy.
Presents treatment plans and offers the RTD financing options.
Coordinates the referral process.
Performs basic insurance related functions including: accurately send claims and all attachments needed, accurately explain a basic insurance break down to a patient, and accurately break down a ledger and know where balances are coming from
Performs general office duties photocopying, filing and faxing.
Organizes, cleans, and maintains patient waiting areas as well as front-desk areas.
Maintains the functioning of Admin area equipment.
Engages in actively learning all new and existing software
To ensure all essential tasks can be accomplished, any additional duty needs clearance from the Office Specialist.
Capabilities/Key Competencies:
Attention to detail
Exceptional telephone etiquette, organizational skills, and customer service skills.
Excellent time management skills
Caring at the core, trustworthy, and dedicated to your profession
Detail oriented, able to multitask and effectively manage time in a fluid daily schedule
Requirements
Education and Experience
Preferred:
Proficient in dental practice management software
Fluent in dental terminology
Required:
Experience in learning and working with multiple software systems
Expert knowledge of general administrative practices.
Caring at the core, trustworthy, and dedicated to your profession
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Rivertown is an equal opportunity employer and values diversity at every level of our organization. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic. All employment decisions are made based on qualifications, merit, and business needs.
Salary Description $18-$24
Registration Rep-LaCrosse
Patient care coordinator job in La Crosse, WI
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone/virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, assisting patients with self registration and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.
**Qualifications**
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor's degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.**
_During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._
**Exemption Status**
Nonexempt
**Compensation Detail**
$20.92 -$27.18 / hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
This is a PM position with hours that may vary based on the departmental need for coverage.
**Weekend Schedule**
This position participates in an every other weekend rotation.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Ronnie Bartz
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Patient Liaison l Full Time, Winona
Patient care coordinator job in Winona, MN
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
40
Join Gundersen Health System as a Patient Liaison - Clinic, Winona
Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Winona Campus, you'll be the welcoming face and steady support for patients throughout their healthcare journey-making every interaction count.
What's Available:
1.0 FTE (40 hours/week)
Shift: Monday-Friday, Days (no weekends!)
Hours: Rotating between 6:00am-5:15pm
Location: Winona, MN
What you will do:
Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
Provide top-tier customer service through phone, in-person, and digital interactions
Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
Be a key part of a team that values empathy, efficiency, and excellence
What you will get:
Starting pay of $17.54/hour with increase based on experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.
What you need:
High School Diploma or equivalency
1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.
Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position, please contact ********************************** or call ************.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Auto-ApplyPatient Coordinator
Patient care coordinator job in Webster, WI
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment. This role will support both our Webster and Grantsburg offices.
Responsibilities
Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing
Qualifications
High school diploma required, a degree or additional education in a business or healthcare discipline preferred
Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
Knowledge of dental insurance and explanation of benefits preferred
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
#IH
Hourly rate$18-$24 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Patient Service Representative
Patient care coordinator job in Onalaska, WI
Valley Dental Center is looking for a Patient Service Representative in Onalaska, Wisconsin, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
Pay: min$22-max$24 per hour
Full time: Monday-Thursday 7:30am-5pm Friday 7am-1pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
1 year experience working in a dental, medical, or other health-care office
Knowledge of insurance plans
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Auto-ApplyReferral Coordinator
Patient care coordinator job in La Crosse, WI
Job Description
Referral Coordinator
Essential Healthcare Solutions is seeking Referral Coordinators in a medical clinic that facilitates the process of sending patients to specialists or for diagnostic services by managing communication, insurance approvals, scheduling, and patient education to ensure continuity of care and a seamless patient experience. They act as a key link between patients, primary care providers, and external healthcare services, handling the administrative and logistical aspects of a referral.
Duties and Responsibilities
Process and track patient referrals from the point they are ordered to the completion of the appointment, ensuring all required steps are followed.
Contact insurance companies to verify benefits, obtain prior authorization for services, and present necessary medical information to justify the referral when needed
Serve as a point of contact for patients, providing information about their referral, answering questions, addressing concerns, and reminding them of appointments.
Collect and send complete patient information, including clinical history, diagnosis, and demographics, to specialists and diagnostic facilities.
Maintain accurate and up-to-date records of all referral-related activities within the patient's medical chart or the clinic's administrative system.
Schedule appointments with specialist providers and coordinate transitions of care between different healthcare settings, ensuring a smooth process.
Facilitate communication between primary care providers, specialists, and other healthcare settings to ensure seamless collaboration and continuity of care.
Proactively identify and resolve issues that arise during the referral process, ensuring the referral is completed successfully. Ensure the facility adheres to all relevant healthcare laws, regulations, and ethical standards, such as HIPAA.
Act as a liaison between staff, patients, families, and administration, ensuring clear communication and effective collaboration.
Responsible for ensuring the integrity and security of all privacy laws
Responds to a variety of inquiries of varying complexity by using knowledge and an understanding of established policies, procedures, and practices for safeguarding information (HIPAA, PHI, PII), including maintaining confidentiality of all company proprietary information.
Proactively multi-tasks on a variety of assignments; provides thorough work while maintaining a sense of urgency based on program needs.
Maintains professionalism, ethical standards, discretion, candor, privacy, and confidentiality of all company proprietary information, meetings, communication, and documents, including implementation of policies and procedures consistent with those of the organization.
Records and maintains patient information in accordance with standard protocols and the Privacy Act.
Thoroughly exercise skill in initiative, judgment, problem-solving, and decision-making daily.
safely performs duties and follows the corporate safety policy.
Performs other duties as assigned in accordance with contract requirements.
Qualifications
High school diploma or GED is the minimum requirement.
Relevant certifications, such as a Medical Administrative Assistant (CMAA) credential.
Previous experience working in a medical or administrative setting, such as a medical receptionist or administrative assistant years' experience in a Director-level position.
CPR/First Aid certification.
Proficiency with computers and common office equipment, as well as with MS Office products required.
Must be able to perform duties in a stressful and high-paced environment without physical limitations.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.
Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
Must be a US citizen or permanent resident, resided in the US for 3 years in the past 5 years.
Must be at least 21 years of age.
Must be able to multitask, be detail-oriented, be organized, and have excellent verbal and communication skills.
Preferred Qualifications
Bilingual (English/Spanish or other relevant languages) preferred.
Experience preferably in correctional, detention, military, or government-contracted healthcare environments.
Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted
Favorable suitability/eligibility and has not had a break in service for more than 24 months.
DHS or ICE detention center experience.
Physical Requirements and Work Conditions
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
Ability to ascend/descend stairs.
Visual acuity required to complete paperwork and computer work.
Work is performed in a secure detention facility.
May require evening, weekend, or on-call hours.
Exposure to emotionally challenging situations.
Work Hours: Shifts (7 am - 4 pm; 4 pm - 12 am; 12 am - 7 am)
Salary: $20/hr.
Essential HealthCare Solutions is an Equal Opportunity Employer -
We are an equal employment and affirmative action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.
Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.
Patient Experience Coordinator (La Crosse)
Patient care coordinator job in La Crosse, WI
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Patient Experience Coordinator (La Crosse)
Patient care coordinator job in La Crosse, WI
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
* Energetic, outgoing, and a team player
* A clear communicator and compassionate listener
* Detail-oriented and organized, even in a busy setting
* Calm under pressure, with the ability to multitask
* Inspired by wellness, movement, and human connection
* Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
* Full-time position with a flexible 4 or 5-day work week
* Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
* Clinics are open Monday-Thursday and Saturday mornings
* Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
* PTO, and holiday pay for select company holidays
* Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
* Complimentary Chiropractic Care for you and your family
* Profit Sharing Incentive Program
* Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
* Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
* Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
* Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
* Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
* Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
* Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Patient Service Representative- Clinic
Patient care coordinator job in Viroqua, WI
Full time position is available for a Patient Service Representative to work primarily at our Hirsch Medical Clinic location Viroqua, WI and other clinic locations as needed. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.
The hours for the Patient Service Representative are weekday shifts (ranging from 7am - 5:30 pm) with rotating Saturday hours. Saturday rotation will occur approximately every 6th Saturday, from 7:45am- 12:15pm.
The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.
Working as a Patient Service Representative in the Hirsch Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.
The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan! Apply on-line today at ************
Human Resources
Vernon Memorial Healthcare
507 South Main Street
Viroqua, WI 54665
**************
**********************
***********
Join Our Team at Vernon Health - Healthcare Careers in Viroqua, WI
Vernon Health, a Critical Access Hospital with Rural Health Clinics in Viroqua, WI, is seeking passionate healthcare professionals who share our mission to provide high-quality, compassionate care and our vision of a healthier community for all. We offer rewarding hospital jobs and healthcare careers where your skills and talent are valued. Join a supportive team that prioritizes teamwork, collaboration, and kindness in every patient interaction.
As an independent, non-profit hospital, Vernon Health has been serving the Viroqua community since 1951. Our campus includes a modern medical office building, family practice clinics, retail pharmacies, and a dedicated Orthopedic and General Surgery center, offering a variety of career opportunities in healthcare.
Located near the Mississippi River, La Crosse, and Madison, WI, Viroqua is a vibrant community with abundant outdoor recreation and excellent public and private schools. Learn more at **************************
Explore careers at Vernon Health and join us in making a difference in our community today!
Equal Opportunity Employer
Easy ApplyInsurance Specialist II
Patient care coordinator job in Winona, MN
Business Services 1.0 FTE, 80 Hours a Pay Period Days, Hours between 7:30 am - 4 pm Weekends: No Holidays: No Telecommute Available: Partial
The Insurance Specialist is responsible for the back-end office processing of insurance claims for Winona Health Services. Responsible for processing claims including but not limited to answering inquiries from insurance companies and patients, rejections, denials, appeals and incorrect payments, follow-up of past due claims, monitor payment/adjustments from contracted insurance payments, and identifying credit/refunds on accounts to keep A/R days within goal range of 35 - 45 days. Responsible for back-end office processing of insurance claims in a designated section of the alphabet and/or payer split as determined by the Director/Supervisor. May also work with nursing home client billing for Medicare Part A billing requirements. Position is responsible for the back-end office processing of claims which may include one or more of the following; checking eligibility and resubmitting insurance claims through clearinghouse according to insurance, state and/or federal regulations.
Essential Duties & Responsibilities:
Investigate technical denials on both regular and cycle encounters collaborating with other departments and management to correct and rebill claims.
Investigate accounts receivable (AR) between 61-90 days in the At-Risk work queue, including checking insurance websites, contacting insurance, and rebilling claims to secure payment.
Research encounters in the EOB Variance Queue, making necessary corrections on the patient account to ensure proper billing of claims.
Resubmit late charges promptly to ensure accurate reimbursement for all billed charges.
Investigate and resolve issues in the Billing Review work queue to ensure claims are processed correctly.
Work with Health Information Management to review and resolve coding issues utilizing the Coding Review Technical Denial.
Document precise notes in the financial system for all transactions and correspondence, with timely follow-up as needed.
Miscellaneous:
Serves as back up to Insurance Specialist I role as needed.
Monitor insurance websites for medical records requests and process timely through the health information management request process.
Identify issues within role duties and recommend process improvements to enhance efficiency and accuracy in claim handling.
Other duties assigned by management.
Supervisory Responsibilities:
No direct reports
Skills and Experience:
Required:
Proficient use of Microsoft Teams, Word, Outlook, & Excel
Strong communication skills both verbal and written, with the ability to handle difficult situations calmly and professionally.
Strong problem-solving skills and detail-orientated with strong organizational skills.
Ability to meet deadlines and performance targets
Advanced time-management and organizational skills to handle multiple priorities with shifting timeframes
Must possess effective customer service oriented communication skills
Professional and respectful attitude, maintaining confidentiality information in compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations, ensuring patient privacy and data security.
Preferred:
Previous billing and/or claims management experience is preferred but not required
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Office and Patient Coordinator OPC
Patient care coordinator job in Waukon, IA
Job DescriptionDescription:
Office and Patient Coordinator
Salary: up to $ 22/ hr
Who we are:
Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day.
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
Competitive Benefits:
Practically Free Vision & Dental
Practically Free Medical Starting As Low As $70/Month
Matching 401k
Furthering Education Assistance
Unmatched Clinical Support:
The PMC Clinical Team is ready to support you every step of the way.
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance.
Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor.
Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals.
Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance.
Skills best suited for an Office & Patient Coordinator (OPC)
Administrative skills
Organizational skills
Interpersonal skills
Time management skills
Team player; able to work within a small interdisciplinary team
Requirements:
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred
Registration Rep-PM-La Crosse
Patient care coordinator job in La Crosse, WI
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone/virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, assisting patients with self registration and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.
**Qualifications**
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor's degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.**
_During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._
**Exemption Status**
Nonexempt
**Compensation Detail**
$20.92 - $27.18/ hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
This is a PM position with hours that may vary based on the departmental need for coverage.
**Weekend Schedule**
This position participates in an every other weekend and holiday rotation which qualifies for shift differential.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Ronnie Bartz
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Patient Liaison l Family Medicine, Sparta
Patient care coordinator job in Sparta, WI
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
40
Join Gundersen Health System as a Patient Liaison - Family Medicine, Sparta
Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our Family Medicine department, you'll be the welcoming face and steady support for patients throughout their healthcare journey-making every interaction count.
What's Available:
1.0 FTE (40 hours/week)
Shift: Monday-Friday, Days (no weekends)
Hours: Must be available to work between 7:45am-5:00pm
Location: Sparta, WI
What you will do:
Deliver LOVE + Medicine by creating exceptional first and last impressions for every patient
Provide top-tier customer service through phone, in-person, and digital interactions
Collaborate with providers, medical staff, and leadership to support patient care and clinic flow.
Be a key part of a team that values empathy, efficiency, and excellence
What you will get:
Starting pay of $17.54/hour + more for experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.
What you need:
High School Diploma or equivalency
1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.
Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communitie
If you need assistance with any portion of the application or have questions about the position, please contact ********************************** or call ************.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Auto-ApplyPatient Service Representative- Clinic
Patient care coordinator job in Viroqua, WI
Job Description
Full time position is available for a Patient Service Representative to work primarily at our Hirsch Medical Clinic location Viroqua, WI and other clinic locations as needed. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.
The hours for the Patient Service Representative are weekday shifts (ranging from 7am - 5:30 pm) with rotating Saturday hours. Saturday rotation will occur approximately every 6th Saturday, from 7:45am- 12:15pm.
The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.
Working as a Patient Service Representative in the Hirsch Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.
The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan! Apply on-line today at ************
Human Resources
Vernon Memorial Healthcare
507 South Main Street
Viroqua, WI 54665
**************
**********************
***********
Join Our Team at Vernon Health - Healthcare Careers in Viroqua, WI
Vernon Health, a Critical Access Hospital with Rural Health Clinics in Viroqua, WI, is seeking passionate healthcare professionals who share our mission to provide high-quality, compassionate care and our vision of a healthier community for all. We offer rewarding hospital jobs and healthcare careers where your skills and talent are valued. Join a supportive team that prioritizes teamwork, collaboration, and kindness in every patient interaction.
As an independent, non-profit hospital, Vernon Health has been serving the Viroqua community since 1951. Our campus includes a modern medical office building, family practice clinics, retail pharmacies, and a dedicated Orthopedic and General Surgery center, offering a variety of career opportunities in healthcare.
Located near the Mississippi River, La Crosse, and Madison, WI, Viroqua is a vibrant community with abundant outdoor recreation and excellent public and private schools. Learn more at **************************
Explore careers at Vernon Health and join us in making a difference in our community today!
Equal Opportunity Employer
Easy ApplyPatient Account Coordinator
Patient care coordinator job in Winona, MN
WSS Business Services Department 1.0 FTE, 80 Hours a Pay Period Days, Hours between 7:30 am - 4 pm Weekends: No Holidays: No Telecommute Available: No
The Patient Account Coordinator is responsible for all resident/patient accounting functions associated with Winona Senior Services which includes skilled nursing, hospice, and assisted living. Responsible for ensuring all billing and financial related billing is completed timely. Duties include validating insurance coverage, submitting, and monitoring all forms of insurance claims, preparing and following up on patient pay bills, answering questions related to Winona Senior Services bills, and other assorted clerical duties.
Essential Duties & Responsibilities:
Provides the highest level of customer service to a wide variety of internal and external customers.
Process resident/patient admissions, including checking eligibility and authorization requirements, obtaining all necessary billing and financial documents. This requires working with internal departments/management and agencies such as the county/state and various other healthcare entities. Balances daily reports to ensure accuracy of patient accounting system.
Perform all private and insurance billing duties for one or more of the following WSS entities: Lake Winona Manor, Winona Area Hospice, Adith Miller Manor, Roger Metz Manor, and Watkins Manor. Keep the patient accounting system update to date with correct billing information including demographic, status and insurance coverage.
Monitor the aging of all WSS accounts receivable and ensure adequate follow-up of past due accounts from either insurance or residents/patients. Communication with insurance companies and residents/patients on follow-up issues as needed, and the methods used may be either written or verbal (phone and/or in person). Processes ACH transfers for residents in timely and accurate manner.
Establish, maintain, and reconcile the Resident Trust Account.
Month end balancing and reconciliation of all senior service departments and adjustments in patient accounting system prior to generation of bills. This may include running special reports as needed.
Ensures compliance with all billing rules and regulations for Medicare, Medicaid, and other insurance companies to maintain appropriate cash flow to sustain Winona Senior Services operations.
In addition to the responsibilities described above, the role may include other duties and responsibilities as assigned, based upon Winona Health's needs or requirements.
Supervisory Responsibilities:
No direct reports
Skills and Experience:
Required:
Associate Degree or equivalent training or experience in a business-related field
Attention to detail and ability to multi-task is essential
Must have good organizational and service excellence skills, and the ability to be flexible
Basic computer skills: Microsoft Word, Excel, Outlook
Preferred:
Previous billing and/or collection experience is preferred
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Office and Patient Coordinator OPC
Patient care coordinator job in Waukon, IA
Requirements
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred
Registration Rep-Supplemental/PRN-Sparta
Patient care coordinator job in Sparta, WI
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Responsibilities**
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone/virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, assisting patients with self registration and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.
**Qualifications**
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor's degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.**
_During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._
**Exemption Status**
Nonexempt
**Compensation Detail**
$20.92 -$27.18 / hour based upon union contract
**Benefits Eligible**
No
**Schedule**
Part Time
**Hours/Pay Period**
Supplemental/PRN
**Schedule Details**
This is a supplemental/PRN position, availability is as needed on an open availability basis.
**Weekend Schedule**
Will work weekends as needed.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Ronnie Bartz
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Scheduling Specialist (Urology, Full-time)
Patient care coordinator job in La Crosse, WI
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
40
Gundersen Health System is looking for an enthusiastic and detail-oriented individual to join our team as a Scheduling Specialist! You'll play a crucial role in ensuring efficient scheduling of appointments for our patients. If you're passionate about providing exceptional patient care and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
What's Available:
Full-time - 1.0 FTE (40 hours a week)
Monday - Friday between 7:30am - 4:30 pm (8-hour shifts)
Department: Urology
Hybrid eligible after training
Location: La Crosse, WI
What You Will Get:
Starting pay of $17.54/hour + more for experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
What You Need:
High school diploma or equivalent
Excellent communication skills and attention to details
Scheduling/coordinating background and medical terminology is a bonus!
Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position, please contact ********************************** or call ************.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Auto-Apply