Patient Services Representative
Patient care coordinator job in Lafayette, IN
$17/hour, growth potential, genuinely welcoming and friendly culture, robust training program, 3 weeks paid time-off accruing from 1st day + 8 paid Holidays. You'll love this job, but don't take our word for it - ask our team! Do you strive to make a positive impact in your community? We live our mission to provide affordable medical, dental, and behavioral health care to Clinton County!
Riggs Community health Center is a Federally Qualified Health Center (FQHC) and Patient-Centered Medical Home (PCMH) Certified non-profit organization. Riggs CHC helps under-served community members gain access to top-quality affordable health care. Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Improving Health, Improving Lives!
Riggs team members enjoy predictable 40 hour work weeks with no nights or overtime, and only limited Saturdays. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
E ssential Duties :
Receives, screens and routes calls to appropriate destination.
Greets public, staff, and others in a professional and courteous manner.
Is a customer service champion.
Makes patient appointments following provider scheduling guidelines
Registers new patients in accordance with policies and procedures
Verifies and updates registration and payer information at every patient visit.
Performs financial intakes on all patients and calculates percent of poverty/eligibility for sliding scale fee.
Verify insurance, Medicaid and Medicare eligibility.
Accepts payments, issues receipts and reconciles cash drawers daily.
Applies eligible patients for presumptive eligibility insurance through the Medicaid Web Interchange and schedules appointments with insurance navigators to complete application
Consistently meets a continuity of care call list goal each month
Cross trained on all front desk positions including lobby, pediatrics, adult, prenatal women's health, behavioral health, and dental.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Kokomo, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes.
Job Summary
The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership.
Job Responsibilities (include but are not limited to):
Patient Advocacy & Care Coordination
Serve as a patient advocate, helping patients navigate the healthcare system
Provide patient education using evidence-based practice and JPCHC-approved resources
Support patient self-care management of disease and behavior modification interventions
Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams
Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit
Manage care transitions for high-risk patients, ensuring timely follow-up appointments
Perform phone triage, medication refills, and prior authorizations within scope of licensure
Document all patient interactions accurately and consistently in the EMR
Quality Improvement & Clinical Support
Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices
Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results
Perform proactive outreach to patients due for preventive screenings
Support pre-visit planning with providers and staff
Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives
Preceptorship & Mentorship
Serve as a nurse preceptor for newly hired clinical staff or nursing students
Required Skills and Qualifications
Current state licensure as a Registered Nurse (RN) required
Graduation from an accredited nursing program required
Basic Life Support (BLS) certification through AHA required
Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred
2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred
1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred
Strong critical thinking, decision-making, and problem-solving skills
Ability to assess patients without face-to-face interaction
Excellent communication and organizational skills
Knowledge of Indiana Nurse Practice Act
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
Patient Services Representative
Patient care coordinator job in Carmel, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices.
Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
Detailed maintenance of accurate incoming referral documentation.
Review incoming faxes for completeness and file appropriately according to content
Application of knowledge and judgement based on urgency
Obtain missing items from referral source (physician office, patient, etc.)
Manage and track incomplete faxes on a daily basis
Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
Schedule new patient appointments
Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
Obtain patient information and register in electronic health record (NextGen)
Inform the patient of items or information needed for the visit
Generate and send the required paperwork to the patient before the visit
Notify referral source of appointment scheduled
Answer non-medical questions as needed
Monitor new patient medical records.
File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Knowledge, Skills, and Abilities Required
Dedication to excellent customer service.
Exceptional attention to detail.
Alignment with HIPAA regulations.
Respect for organizational policies, procedures, systems, and objectives.
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers, and patients.
Ability to drive efficiency and accuracy.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system.
Educational and Experience Required
Education : High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Carmel, IN
Skinfinity Spa is seeking a dedicated and passionate Patient Care Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 13590 N. Meridian Street, Suite 104, Carmel, IN 46032
Patient Services Representative
Patient care coordinator job in Kokomo, IN
The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER:
Starting wage of $14.00 - $15.00 per hour based on previous experience
6.5 paid holidays per year
Approximately 10 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
Greet patients in a friendly, professional manner
Answer phone calls, schedule appointments, assist in patient communications and recalls
Respond to patient inquiries about billing, procedures, policies and available services
Prepare patient chart prior to appointment and complete upon patient arrival
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
Monitor patient flow throughout the office, properly communicating delays
Provide a safe and clean office environment
Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
Work Environment: Professional medical office environment.
Scheduling Coordinator
Patient care coordinator job in Kokomo, IN
Job Description
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patients
Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Front Desk Coordinator - Carmel, IN
Patient care coordinator job in Carmel, IN
Job Description
Chiropractor - Part-Time - includes some weekdays and weekends
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a dedicated and patient-centered Chiropractor to join our clinic team. This part-time role focuses on delivering exceptional patient care in a supportive, streamlined environment, allowing you to focus on what you do best, improving lives through routine chiropractic care.
Key Responsibilities
Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems
Perform manual adjustments to the spine and other joints to correct musculoskeletal conditions
Educate patients on the benefits of routine chiropractic care and recommend treatment plans
Maintain accurate and timely patient records
Arrange for diagnostic imaging when medically necessary and analyze results
Build positive doctor-patient relationships
Support membership sales through care-focused conversations
Qualifications
Doctor of Chiropractic (D.C.) degree from an accredited college
Valid DC license in the applicable state
Passing scores for NBCE Parts I-IV or recent SPEC exam
Eligibility for malpractice insurance
Strong communication and interpersonal skills
Schedule
This role requires availability part-time and includes some weekdays and weekends.
Compensation and Benefits
$15 to $17 per hour, depending on experience
Opportunities for future growth and development
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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Patient Service Rep I
Patient care coordinator job in Carmel, IN
At Axia Women's Health, recognized as a
Great Place to Work
for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Our rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.
We have an opening for a Patient Services Representative (PSR)-Appointment Scheduler at Carmel OBGYN Carmel, IN.
Office hours : Full time M-F 8-4:30
Location: Carmel, IN
Patient Service Representative
The Patient Service Representative I (PSR I) plays a vital role in delivering a seamless and positive experience for all patients at Axia Women's Health. Serving as both the initial and final point of contact for in-office visitors and incoming callers, the PSR I is responsible for providing exceptional customer service while managing a variety of front-desk responsibilities. This includes scheduling and modifying appointments, responding to patient inquiries, and supporting daily administrative workflows. The PSR I ensures that each patient interaction reflects Axia's commitment to quality, compassion, and efficiency.
Essential Functions
Greet patients and visitors in a professional and courteous manner, providing assistance and directing them to the appropriate waiting area.
The majority of the duties will be answering phones and scheduling appointments
Notify appropriate personnel to meet and escort patients to the exam room.
Promptly and professionally route phone calls via direct transfer, paging, voicemail, or redirect as needed.
Retrieve and appropriately route any messages from the answering service.
Courteously screen solicitors for relevance to care center's needs.
Perform registration functions for new or existing patients and activate patient files.
Effectively collect and record copayments as required.
Verify patient insurance eligibility and clearly communicate benefit limitations.
Assist with scheduling patient appointments and follow-up visits.
Ensure accurate and detailed documentation of patient encounters.
Provide additional support to patients and medical staff as needed.
Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations.
Ensure compliance with all Standard Operating Procedures (SOPs) and policies (including HIPAA & OSHA).
Adhere to practice policies, procedures, and protocols.
Participate in team meetings and contribute to quality improvement initiatives.
Demonstrate commitment to the organization's mission, vision, and values by embodying its principles in daily activities. Uphold high standards of ethical behavior, integrity, and professionalism.
Actively contribute to creating a positive work environment that aligns with the organization's goals and objectives.
Other duties as assigned.
Supervisory Responsibilities
N/A
Skills
Excellent customer service skills, including written and verbal communication.
Ability to multitask and work in a fast-paced environment.
Compassionate and empathetic attitude towards patients.
Strong time management skills with the ability to prioritize tasks and patients efficiently.
Proven ability to work collaboratively within a team environment.
Highly adaptable and able to adjust to changing priorities and conditions.
Willingness to work a flexible schedule and provide coverage at satellite locations, as needed.
Experience and Education
High School diploma or equivalent required.
Medical Receptionist/Patient Service Representative experience preferred, but not required.
Full Time Benefits Summary
Full time benefit-eligibility beginning the first of the month after hire
Immediate 401(k) matching contribution with no vesting period
Generous PTO offering with additional time off for volunteering
Choice of multiple medical insurance plans to best meet your needs
Access to Axia providers at little to no cost through Axia's medical insurance
Axia-paid life insurance, short term and long term disability
Free counseling for colleagues and family members, including parents and parents-in-law
Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.
Patient Services Representative
Patient care coordinator job in Carmel, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices.
Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
Detailed maintenance of accurate incoming referral documentation.
Review incoming faxes for completeness and file appropriately according to content
Application of knowledge and judgement based on urgency
Obtain missing items from referral source (physician office, patient, etc.)
Manage and track incomplete faxes on a daily basis
Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
Schedule new patient appointments
Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
Obtain patient information and register in electronic health record (NextGen)
Inform the patient of items or information needed for the visit
Generate and send the required paperwork to the patient before the visit
Notify referral source of appointment scheduled
Answer non-medical questions as needed
Monitor new patient medical records.
File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Knowledge, Skills, and Abilities Required
Dedication to excellent customer service.
Exceptional attention to detail.
Alignment with HIPAA regulations.
Respect for organizational policies, procedures, systems, and objectives.
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers, and patients.
Ability to drive efficiency and accuracy.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system.
Educational and Experience Required
Education : High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
Auto-ApplyPT - In-Patient
Patient care coordinator job in Hoopeston, IL
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Patient Access Rep
Patient care coordinator job in Crawfordsville, IN
Franciscan Health Crawfordsville Campus 1710 Lafayette Rd Crawfordsville, Indiana 47933 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takespride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Hours: M-F 3p-1130p and every other weekend Saturday and Sunday 3p-1130p
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED OR
* Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Experience Coordinator
Patient care coordinator job in Carmel, IN
Job DescriptionSalary: 19 Hourly
The Patient Experience Coordinator serves as a key liaison between the med spa and patients, ensuring a seamless and positive experience from initial contact through post-treatment follow-up. This role focuses on providing exceptional customer service, managing patient inquiries, and enhancing overall satisfaction.
Responsibilities
Patient Relations
Serve as the primary point of contact for patients, addressing inquiries, scheduling appointments, managing patient communication via phone, email, text and in-person interactions, and ensuring a seamless check-in / check-out process.
Cultivate positive relationships with patients, ensuring their comfort, satisfaction, and understanding of available treatments and services.
Appointment Coordination
Schedule and coordinate patient appointments, consultations, and follow-up visits while optimizing providers schedules for efficient patient flow.
Provide detailed information about treatments, pre-appointment instructions, and necessary documentation to patients.
Customer Service and Support
Ensure a welcoming and accommodating environment for patients, managing reception areas, and waiting rooms to create a pleasant experience.
Address patient concerns, resolve issues, and escalate matters when necessary to ensure patient satisfaction.
Administrative Support
Maintain accurate patient records, including personal information, medical history, consent forms, and treatment plans in compliance with clinic policies.
Participate in daily operations activities such as: electronic record keeping, inventory, ordering front office supplies, restocking, and maintaining brand cleanliness standards
Patient Education and Follow up
Educate patients about procedures, treatments, and aftercare instructions, ensuring they have a clear understanding of the process.
Conduct follow-up communications with patients post-treatment to assess satisfaction, address concerns, and maintain ongoing relationships.
Other responsibilities include:
Collaborate with clinical and administrative staff to ensure efficient patient care and seamless operations.
Communicate effectively with team members, providing feedback and suggestions for improving patient experiences.
Qualifications
Previous experience in a customer service or patient coordination role, preferably within a healthcare or aesthetics setting.
Strong interpersonal and communication skills, with a focus on providing exceptional customer service.
Excellent organizational abilities and attention to detail in managing patient schedules and records.
Proficiency in administrative tasks, including using software for appointment scheduling and maintaining patient databases.
Empathy, professionalism, and the ability to maintain confidentiality in patient interactions.
Flexibility to adapt to a dynamic and fast-paced environment.
Front Office Coordinator
Patient care coordinator job in Carmel, IN
Job DescriptionMedical Front Office Coordinator - FreedomDoc Health (Zionsville, IN)
Hospitality meets healthcare. Welcome patients the FreedomDoc way.
Are you passionate about helping people feel seen, heard, and cared for? Do you thrive in fast-paced, high-trust environments where every detail matters? FreedomDoc Health is seeking a warm, organized, and service-minded Medical Front Office Coordinator to be the heartbeat of our front desk and a key player in delivering concierge-style care to our members.
This is a unique opportunity to join a modern, membership-based clinic where patients are known by name-not by billing codes-and your hospitality mindset plays a vital role in building lifelong patient relationships.
About FreedomDoc
FreedomDoc Health is transforming primary care by removing insurance middlemen and replacing rushed visits with meaningful, personalized care. Our clinics operate on a Direct Primary Care (DPC) model, allowing us to deliver fast access, transparent pricing, and high-quality outcomes.
What You'll Do
Be the first impression - Greet members and visitors with warmth and professionalism in person and on the phone.
Coordinate scheduling - Book appointments, manage calendars, and support follow-up workflows across multiple digital platforms.
Support membership - Help patients enroll, update payment methods, and understand the value of their FreedomDoc membership.
Handle daily operations - Manage front-desk duties, maintain patient charts, and ensure accuracy in our EMR systems.
Assist clinically - With training, support light clinical work such as taking vitals, drawing blood, ordering medications, and supporting procedures.
Maintain a clean, welcoming clinic - Ensure exam rooms and patient areas are sanitized, organized, and stocked.
Serve with purpose - Represent the FreedomDoc brand with genuine hospitality and a proactive attitude toward solving problems and serving patients.
What We're Looking For
Warm, people-first attitude and professional communication skills
Strong multitasking abilities and attention to detail
Tech comfort: EMRs, email, scheduling systems, etc.
Willingness to train on basic medical procedures (vitals, phlebotomy, vaccines)
Proven ability to stay calm under pressure and solve problems proactively
Team-first mindset with a desire to contribute to a mission-driven clinic
Preferred Experience
Background in hospitality, medical front desk, or concierge customer service
Knowledge of medical terminology or previous clinical exposure
Experience with electronic health records (EHR/EMR) or scheduling systems
What You'll Love
Slower pace, longer visits, stronger patient relationships
Paid time off and professional development support
A clinic environment that feels more like a boutique than a bureaucracy
A leadership team that values your growth, ideas, and wellbeing
This isn't just front desk-it's the front line of patient transformation.
If you're ready to be part of something different in healthcare, we'd love to meet you.
Apply now to join the FreedomDoc team.
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Front Desk Coordinator
Patient care coordinator job in Frankfort, IN
Front Desk Coordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule (support between both locations)
Monday: 7:45am-5:00pm
Tuesday: 7:45am-5:00pm
Wednesday: 7:45am-5:00pm
Thursday: 7:45am-5:00pm
Friday: 7:45am-4:00pm
Your Role as a Front Desk Coordinator
As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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Auto-ApplySpecialist-Registration
Patient care coordinator job in Carmel, IN
Schedule: 8:00am to 4:30pm Monday to Friday
This role facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Key responsibilities include:
Gathering financial and demographic information to ensure accurate records and optimal reimbursement
Scheduling appointments and interviewing patients for medical information
Explaining department/hospital charges and policies
Validating and entering charges into appropriate systems
Collecting necessary payments
Answering incoming calls and directing patients and visitors appropriately
Qualifications:
High School Diploma or equivalent required
Basic Life Support (BLS) certification through AHA preferred
1-2 years of relevant experience in a healthcare setting preferred
Ability to learn and retain medical coding (ICD-10, CPT) preferred
Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)
Auto-ApplyDENTAL INSURANCE & PATIENT COORDINATOR
Patient care coordinator job in Lafayette, IN
Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling career in non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs dental team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
Essential Duties:
Verifying insurance: Confirming a patient's insurance coverage and benefits
Calculating costs: Estimating fees and documenting them in the patient's record
Processing claims: Handling insurance claims and payments for dental treatment
Coordinating services: Working with the insurance company and patient to coordinate services
Resolving issues: Working with the insurance carrier to resolve coverage or financial issues
Providing customer service: Handling patient inquiries and concerns
Scheduling appointments: Coordinating appointments and procedures with other dental office staff
Preparing reports: Creating reports and spreadsheets. Help train dental team members on best practice and share insurance knowledge.
Dental insurance waivers: help complete pre-visit planning and review monthly waiver report. Actively improve encounters to ensure customer service and improve unpaid claims
Monitoring progress: Tracking a patient's progress through payment plans
Contacting patients: Contacting patients as appropriate to ensure treatment plans are followed and assist with applying for the sliding fee scale program
Track dental cases: maintain records for ongoing denture, crown, and bridge cases to ensure process is followed and patient receives all services in a timely manner.
Sending documentation: Sending supporting documentation to process claims, such as X-rays and doctor's notes
Updating records: Updating a patient's record as appropriate
Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed.
Checks electronic dental record on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early.
Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type. Communicate with patients about changes to treatment plans based on insurance allowances.
Auto-ApplyScheduling Coordinator
Patient care coordinator job in Kokomo, IN
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude and deliver excellent customer service to patients
Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized working space
Coordinate with other team members and doctors as needed for scheduling issues or questions
Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Auto-ApplyFront Desk Coordinator - Carmel, IN
Patient care coordinator job in Carmel, IN
Chiropractor - Part-Time - includes some weekdays and weekends A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a dedicated and patient-centered Chiropractor to join our clinic team. This part-time role focuses on delivering exceptional patient care in a supportive, streamlined environment, allowing you to focus on what you do best, improving lives through routine chiropractic care.
Key Responsibilities
* Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems
* Perform manual adjustments to the spine and other joints to correct musculoskeletal conditions
* Educate patients on the benefits of routine chiropractic care and recommend treatment plans
* Maintain accurate and timely patient records
* Arrange for diagnostic imaging when medically necessary and analyze results
* Build positive doctor-patient relationships
* Support membership sales through care-focused conversations
Qualifications
* Doctor of Chiropractic (D.C.) degree from an accredited college
* Valid DC license in the applicable state
* Passing scores for NBCE Parts I-IV or recent SPEC exam
* Eligibility for malpractice insurance
* Strong communication and interpersonal skills
Schedule
This role requires availability part-time and includes some weekdays and weekends.
Compensation and Benefits
* $15 to $17 per hour, depending on experience
* Opportunities for future growth and development
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Patient Access Rep
Patient care coordinator job in Crawfordsville, IN
Franciscan Health Crawfordsville Campus 1710 Lafayette Rd Crawfordsville, Indiana 47933 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Full time, M-F 7a-330p and every other weekend Saturday and Sunday 630a-3p
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED OR
* Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Coordinator
Patient care coordinator job in Carmel, IN
Skinfinity Spa is seeking a dedicated and passionate Patient Care Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 13590 N. Meridian Street, Suite 104, Carmel, IN 46032