Patient care coordinator jobs in Lakewood, OH

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care. Key Responsibilities: Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone. Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow. Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality. Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks. Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients. Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams. Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders. Requirements: A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage) 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred Excellent communication and customer service skills Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus Strong organizational and multitasking skills with the ability to work in a fast pace environment Proficiency in computer and data entry skills Ability to work independently and as part of a team Ability to lift up to 25 lbs Must be willing to work in all our locations High School Diploma or equivilant

Job DescriptionBenefits: Training & development Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays Full-time employment with a regular schedule (Monday to Friday) Patient Care Coordinator Front Office Staff Position Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays & PTO; Part-time or full-time employment with a regular schedule (Monday to Friday)

Business : Scheduling Coordinator II Division : Pharma/Healthcare Pay : Negotiable Contract : 12 Months Work Schedule : Monday - Friday 8:00am - 5:00pm, 40 hours Qualifications This Human Resources position is responsible for managing the logistics of the interview process for all locations and practices across the U.S. Responsibilities · Serve as liaison between the Recruiter and Hiring Manager for candidate processing · Using Outlook calendar, coordinate interview dates and times for identified interview team with the candidate's availability · Communicate with candidates regarding availability for office interviews · Schedule concise interview times with identified interview team members, including specific time, location, position, and candidate's name · Troubleshoot when scheduling conflicts arise · Compose candidate communications providing specific details in connection with upcoming interviews · Using Outlook calendar, schedule pre-interview strategy discussion and debrief discussion with interview team and others as necessary · Prepare internal transfer letters and distribute relevant data to appropriate parties. · Meet all deadlines · Maintain Scheduling Center workflow spreadsheets for self · Update Daily Log for project management tracking on timely basis · Assist other Scheduling Center team members as necessary · Track and obtain expense receipts for candidate expenses and ensure timely processing · Work on special projects as required Qualifications · Working knowledge of Microsoft Word, Excel and Outlook · Willingness and ability to work independently and on a team · Must be accustomed to a fast paced, high volume environment with deadlines and last minute requests · Project management skills · Self-starter and quick learner · Ability to prioritize requests and duties · Excellent communication skills, both verbal and written · Must be responsive to requests, either by phone, voicemail or email in a timely and efficient manner · Must be detail oriented · Ability to multitask · Work well under pressure · Must be flexible and have the ability to readily adapt to change If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *****************

Become a part of our caring community and help us put health first As a Patient Care Coordinator, you will: * Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. * Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. * Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. * Assist program in timely processing of physician orders as directed. Use your skills to make an impact Required Experience/Skills: * RN/LPN/LVN license. * Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. * Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. Preferred Experience/Skills: * Bachelor's of Science in Nursing preferred. * A minimum of three years clinical experience preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $57,700 - $79,500 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

At Brumbaugh Law Firm, we're more than just legal advisors; we're advocates for positive change. As a Care Coordinator, you'll be at the forefront of ensuring clients and their families are supported every step of the way. You'll collaborate with our dedicated legal team, acting as the vital link between our firm, care facilities, and the clients we serve. Your role is pivotal in empowering families with the knowledge and guidance they need to navigate elder care with confidence and compassion. Join us if you're passionate about making a difference and thrive on having meaningful conversations. Your ability to handle emotionally charged situations with empathy will be invaluable. We believe in fostering a collaborative environment where every team member contributes to delivering exceptional service. In return, we offer flexible working conditions, competitive pay, and opportunities for professional growth. Let's work together to create a better future for our clients and the community. Facilitating and assuring the quality of all aspects of elder law services by working with life care planning clients and families. Provide care coordination to guide the client and family through facility placement and/or transfer. Guide families on advocacy on behalf of the client to facilities and staff. Research community resources to ensure all firm information on facilities, resources, and materials is up to date to assist clients engaged in life care planning. Work closely with marketing staff to provide guidance and assistance with the promotion of the law firm and its affiliated services throughout the service area, including but not limited to presenting seminars, engagements, speaking at events, and relationship building with existing and potential referral sources. Represent the law firm to facilities and the health care community by visiting regularly, creating positive relationships with management and staff, and attending networking meetings. Attend appointments with the attorneys and long-term care planners to interact with clients and referral sources during appointments. Work to make client satisfaction a top priority, finding quick resolution to client complaints and concerns under the guidance of the legal team. Maintain confidentiality of all client and personnel information in accordance with Brumbaugh policies. Alerting the Executive Director or Partners to potential threats to the success of the firm. Perform any other duties assigned by the supervisor. Assist with the Medicaid application process to including gathering, organizing, and analyzing data for Medicaid compliance. Supervisory Responsibilities: This position does not have any supervisory responsibilities. Skill Set and Abilities: Language Skills Must have good communication skills and communicate clearly and effectively in both written and spoken English. Ability to effectively present information in various situations. Computer Skills Has advanced knowledge of computer operation, internet software, spreadsheet software, and word processing software; the use of Microsoft products is preferred. Has the ability to type and operate office equipment. Reasoning Ability Uses the utmost discretion regarding sensitive company and personnel information. Must be able to coordinate resources and responsibilities, and be able to get along well with others. Must be able to develop a strong rapport with various personnel inside and outside the organization, earning trust and respect. Education and Experience Bachelor's degree in health care, related social work, or human services, or another related field. 2-4 years of experience in geriatrics. Prior experience in care management, hospital, or nursing home setting, or related field is preferred. Work Environment This position operates in a professional office environment and in the community by visiting clients' homes or long-term care facilities. This role routinely uses standard office equipment such as computers, phones, scanners, photocopiers, and filing cabinets. Work Hours Work hours are Monday - Friday, 8:30 a.m. to 5:00 p.m., with a half-hour lunch without pay. Travel to clients' homes and/or long-term care facilities is required within the firm's service area.

DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture! SUMMARY: The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance. ESSENTIAL FUNCTIONS: Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence. Prepares orders for timely and accurate billing. Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information. Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations. Other duties as assigned by the branch office manager. Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100

Job Description About the Role: The Patient Access II PRN position at Wooster Community Hospital plays a critical role in ensuring a seamless and positive experience for patients as they enter the healthcare system. This role is responsible for accurately registering patients, verifying insurance information, and collecting necessary documentation to facilitate timely and efficient access to medical services. The position requires a strong attention to detail and the ability to handle sensitive patient information with confidentiality and professionalism. Working primarily during the 6 a.m. to 6 p.m. timeframe, the Patient Access II will collaborate closely with clinical and administrative teams to support patient flow and optimize operational efficiency. Ultimately, this role contributes significantly to patient satisfaction and the hospital's ability to deliver high-quality healthcare services. Minimum Qualifications: High school diploma or equivalent required. Previous experience in patient registration, medical billing, or a related healthcare administrative role. Basic knowledge of medical terminology and healthcare insurance processes. Proficiency with electronic health record (EHR) systems and standard office software. Strong communication skills and the ability to handle sensitive information confidentially. Preferred Qualifications: Associate degree or higher in healthcare administration or related field. Experience working in a hospital or large healthcare facility environment. Familiarity with insurance verification software and patient financial services. Certification in patient access or healthcare administration (e.g., Certified Patient Access Representative). Bilingual abilities to support diverse patient populations. Responsibilities: Register patients accurately and efficiently, ensuring all demographic and insurance information is complete and up to date. Verify patient insurance eligibility and benefits prior to service delivery to minimize billing issues. Collect co-pays, deductibles, and other payments as required, following hospital policies and procedures. Maintain patient confidentiality and comply with HIPAA regulations in all interactions and documentation. Communicate effectively with patients, families, and healthcare team members to resolve registration or insurance issues. Assist in managing patient wait times and flow by coordinating with clinical departments and scheduling staff. Document all patient interactions and transactions accurately in the hospital's electronic health record system. Skills: The required skills enable the Patient Access II to accurately and efficiently register patients, verify insurance coverage, and collect payments, which are essential for smooth patient intake and financial operations. Strong communication skills are used daily to interact compassionately and clearly with patients and healthcare team members, ensuring understanding and resolution of any issues. Proficiency with electronic health records and insurance verification tools allows the candidate to manage patient data securely and streamline administrative workflows. Attention to detail is critical in maintaining accurate records and compliance with healthcare regulations such as HIPAA. Preferred skills, such as bilingual communication and advanced certifications, enhance the ability to serve a diverse patient population and contribute to continuous improvement in patient access services. 8 hr shifts between 6a-630p PRN- no set hours per week.

Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out “Bellefaire JCB: Join Our Team” on Vimeo! POSITION SUMMARY: We are growing with a new program - OhioRise! We need Moderate and Intensive Care Coordinators to work in Lorain County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. RESPONSIBILITIES INCLUDE: Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan. Maintain required caseload of 1:20 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days. Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan. Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports. Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary. Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed. Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family. QUALIFICATIONS: Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred. Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training Ability to perform job responsibilities with a high degree of initiative and independent judgment Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities A valid driver's license with approved driving record(less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency. BENEFITS The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education, experience and licensure. At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care #LIBJCB #BJCB-CME-1 Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

The Care Coordinator/Receptionist is currently located in Beechwood, Ohio and is responsible for coordinating and scheduling appointments for clients, providing excellent customer service, and collaborating closely with other scheduling staff. The Receptionist/Care Coordinator will be responsible for answering telephones, scheduling client services, performing insurance verification, confirming and rescheduling client appointments, greeting and assisting client during check-in, and obtaining client documentation. Duties and Responsibilities Welcomes and greets all clients as they arrive and notifies providers of client arrival. Checks client in for appointment and scans all client-completed paperwork/updates to the electronic health record. Verifies client insurance and collecting co-pay during time of arrival and when scheduling via phone. Schedules new clients for intake appointments; provides explanation to client of what to bring, what to expect at first appointment, and collects payment/insurance information. Orients client to the space and providing company information such as patient rights information, privacy information, and other required notifications. Answers all incoming calls in an efficient, pleasant, and professional manner and answer inquiries related to appointments, services, and general information. Confirms client's appointment and information to update systems to reflect any changes such as phone number, address, insurance, and other pertinent file information. Schedules client's return appointment and checks client out at end of visit and send client satisfaction survey after visit. Works with clients to address concerns promptly and professionally. Also, work with client and billing to resolve any client insurance issues that impacts client's ability to receive treatment. Assists in gathering client information to assist billing department in the event of a coding denial. Maintains professional relationship with clients and vendors as the face of Anew Behavioral Health for the client's care experiences. Maintains medical records and correspondence files by recording cancellations, rescheduling, and appointments. Manages correspondence delivered to worksite. Attends all required company education seminars/trainings and participates in team/company meetings. Other duties as assigned.

The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for faciliating care coordination services for NEON patients who need wellness and preventive care. The PCMH Care Coordinator will assist with the management of the computerized data repository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care. Education High School Diploma or GED is required. Bachelor's degree in Health or Social Sciences, Business, Health Care Administration, Public Health or Health Education is preferred, or related work experience. Minimum Qualifications Excellent verbal and written communication skills as well as good listening skills: Knowledge of health disparities and chronic disease management treatment resources; Strong organizational skills, attention to detail and timely documentation required; Proven critical thinking and problem solving skills; Knowledge of Ohio Medicaid Managed Plans; 1-2 years at a hospital, outpatient clinic or insurance plan, preferably including navigating specialty referral process. Technical Skills Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook. Ability to become proficient in the use of NextGen software.

Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Registration Specialist - Orthopedics Department Schedule: Monday-Friday, 7:00 AM - 3:30 PM (No weekends or holidays) About the Role We are seeking a detail-oriented and customer-focused Registration Specialist to join our Orthopedics Department at West Hospital. This role is essential in ensuring a smooth patient experience from check-in to check-out while supporting clinical and administrative operations. Key Responsibilities Greet and check-in/out patients in a professional and timely manner Manage patient scheduling and rescheduling Work the walk-in clinic and assist with patient flow Acknowledge patients for radiology and coordinate appointments Monitor and manage work queues Answer incoming calls and direct patients and visitors appropriately Collect and validate demographic, financial, and insurance information Explain charges, policies, and assist with payment collection Enter charges accurately into appropriate systems Cerner experience is a plus Qualifications Education: High School Diploma or GED required Experience: Previous medical office or healthcare setting experience highly preferred Ability to learn and retain medical coding (ICD-10, CPT) Knowledge of insurance processes and medical terminology preferred Basic proficiency in MS Office Suite (Word, Excel, PowerPoint)

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour Location: 6802 West Snowville Road Ste B Brecksville, OH 44141 DUTIES & RESPONSIBILITIES Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI- SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100