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Patient care coordinator jobs in Lancaster, CA

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  • Scheduler

    D'Leon Consulting Engineers

    Patient care coordinator job in Los Angeles, CA

    D'Leon Consulting Engineers is seeking a Scheduler in Los Angeles, CA Responsibilities Develop project schedules in alignment with established program master schedule execution strategies. Assist in updating and validating the month-to-month program master schedule in collaboration with the Construction Project Team. Review contractor schedules to ensure compliance with contractual requirements and industry standards. Evaluate and report on contractor schedule updates (weekly/monthly), draft narratives, and present indings to management. Assist in reviewing time impact analyses to evaluate schedule changes and their effects on project timelines. Assist in reviewing and evaluating contractors' recovery schedules. Perform Critical Path Method (CPM) and Earned Value Management (EVM) analyses to monitor schedule performance. Prepare and submit monthly Schedule Variance Reports to highlight deviations and support decision-making. Identify scheduling issues during project execution and recommend timely, practical, and innovative solutions. Participate in site visits to monitor construction progress and validate schedule updates. Assist in developing cost-loaded schedules for accurate cash-flow forecasting. Monitor actual costs against the cash-flow forecast to track financial performance and identify variances. Collaborate closely with the Lead Scheduler, Project Manager, and Project Engineers to implement schedule updates. Provide scheduling support to other team members as needed. Qualifications One (1) to three (3) years of experience in program or project scheduling on large construction programs for an Owner or General Contractor, preferably involving multiple educational facilities or public works projects. Advanced proficiency in specific software, including but not limited to Primavera Scheduling Software and Microsoft Office applications (Project, Excel, Word, and PowerPoint). Knowledge of the theories, principles, and practices of cost engineering and scheduling. Excellent oral and written communication skills. Bachelor's degree in Construction Management, Architecture, Engineering, Business Administration, or a related field. Additional qualifying experience beyond the minimum stated above may be substituted for the required education on a year-for-year basis. Flexibility in schedule and transportation to work at multiple sites, based on assigned duties. Ability to work in a fast-paced environment. D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
    $40k-71k yearly est. 3d ago
  • Office Scheduler-247652

    Medix™ 4.5company rating

    Patient care coordinator job in Santa Monica, CA

    Job Title: Medical Office Administrative Assistant Schedule: Full-Time, Monday-Friday, 8:30 AM-4:30 PM Compensation: $21-$24/hr DOE Interview Availability: Thursday & Friday morning (11/6-11/7) Overview We are seeking a highly organized and fast-paced Medical Office Administrative Assistant to support a busy medical practice. This role requires someone who can efficiently manage multiple responsibilities, handle a high volume of tasks, and maintain professionalism in a dynamic, fast-moving environment. If you thrive under pressure, enjoy staying busy, and have strong medical office experience, we want to speak with you. Key Responsibilities Schedule patient appointments and follow-ups Manage calendars and coordinate scheduling needs, including stress test scheduling Answer incoming phone calls and route messages appropriately Provide general office support and administrative tasks as needed Handle a high volume of responsibilities with accuracy and urgency Maintain a positive, professional demeanor while multitasking Selling Points Fast-paced environment with constant activity-perfect for someone who likes to stay busy Opportunity to support a respected medical practice Consistent daytime schedule, Monday-Friday Great role for candidates early in their career who are eager to grow in healthcare administration 3-5 Must-Have Skills & Qualifications: Medical office experience is required Strong multitasking ability and comfort working under pressure Excellent communication and customer service skills Ability to stay organized while handling a high volume of incoming tasks Professional demeanor and reliability Preferred Experience/Qualifications Previous experience in a busy or high-stress medical office setting Ability to absorb and prioritize information quickly Tech-savvy and comfortable learning office systems Candidates early in their career with strong drive and adaptability are encouraged to apply
    $21-24 hourly 1d ago
  • Patient Services Registration Clerk

    Randstad USA 4.6company rating

    Patient care coordinator job in Baldwin Park, CA

    Patient Services Registration Clerk (Hospital Surgery Department) Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role. We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department. Day Shift Monday - Friday 8:30 AM - 5:00 PM Night Shift Monday - Friday, plus every other Sunday 11:00 PM - 7:30 AM Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706 Key Responsibilities This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule. Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department. Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives. Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed. Required Skills and Qualifications We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling. Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential. Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism. Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting. Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus. System Knowledge and Certifications System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required. Certifications: No specific certifications are required for this role.
    $32k-39k yearly est. 20h ago
  • Patient and Donation Experience Advocate II

    Onelegacy Brand 4.1company rating

    Patient care coordinator job in Azusa, CA

    Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. This is the career in medicine that you never knew existed. An exciting and rewarding profession in the field of organ and tissue donation, where you can truly save lives and make a difference every day. Job Type: Full-time, Exempt. Work Hours: Forty-hour workweek. Must be available evenings, weekends and holidays, as required. Work Setting: In-person Location: Azusa, CA Travel: The Patient and Donation Experience Advocate II is occasionally required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The Patient and Donation Experience Advocate II is responsible for reviewing, triaging, and managing all complaints received by OneLegacy, including those from donor families, hospitals, business partners, and OneLegacy staff. This role ensures that each complaint is appropriately assessed for risk, routed for timely resolution, and addressed with professionalism, sensitivity, compassion and integrity. The Patient and Donation Experience Advocate II develop clear and compassionate communications, and partners with internal stakeholders to coordinate investigations and corrective actions. Additionally, this role builds trust and works effectively with cross-functional teams to ensure follow-through on commitments and deadlines while promoting a culture of service excellence. The advocate helps identify and implement opportunities to improve satisfaction, optimize processes, and strengthen relationships across the continuum of patient and donor management. This position requires strong skills in risk management, project management, documentation, organization, attention to detail, and stakeholder engagement to ensure that complaints are managed in a manner that protects organizational integrity, enhances relationships, and improves the donation and transplantation experience. Duties & Responsibilities: Essential Job Functions: 1. Receive and log all complaints from donor families, hospitals, business partners and OneLegacy staff. 2. Assess the nature, urgency, and potential risks of complaints, including legal, regulatory, reputational, or operational impacts. 3. Drawing on ability to empathize and look at situations from a variety of perspectives, creatively and effectively facilitate patient & donor experience while anticipating patient and family needs, taking into account various cultures, religions, and individual needs and balancing OneLegacy organizational operations and need. 4. Triage complaint to appropriate departments for follow-up based on severity and scope. 5. Serve as the initial point of contact and draft communications to respond to complaints in a professional and timely manner. 6. Maintain confidentiality and ensure compliance with HIPAA and all applicable patient privacy regulations. Risk Assessment and Root Cause Analysis 1. Evaluate risks associated with each complaint and advise leadership on recommended actions. 2. Identify systemic risks, track and analyze recurring issues or trends. 3. Collaborate with the Director of Quality and other leaders to determine when immediate intervention is required. 4. Collaborate with internal teams to perform root cause analysis and recommend corrective/actions (CAPA) where needed. 5. Leverage quality tools (e.g., Pareto charts, Ishikawa diagrams, sampling plans) for investigations and reporting. Investigation & Resolution Coordination 1. Develop action plans for complaint investigation and resolution in collaboration with internal teams. 2. Facilitate collaboration across clinical, operational, and administrative teams to ensure timely follow-up and closure. 3. Maintain accountability by monitoring deliverables, deadlines, and status updates. 4. Draft and review response letters, emails, or other correspondence to complainants to ensure accuracy, consistency, and tone alignment with OneLegacy's values. Project and Stakeholder Management 1. Lead project management efforts related to complaint investigations, ensuring milestones and timelines are met. 2. Proactively manages complaint process and supports service recovery program. 3. Identify & manage opportunities to improve satisfaction, optimize processes, and strengthen relationships across the continuum of patient and donor management. 4. Facilitate regular check-ins with stakeholders to track progress and provide updates. 5. Escalate unresolved issues or barriers to leadership as needed. Quality and Process Improvement 1. Maintain documentation of all complaints, investigations, and resolutions in alignment with OneLegacy policies and regulatory requirements. 2. Take an active role in improving patient and donation experience while providing creative solutions to unique challenges. 3. Develop and present metrics and reports on complaint volumes, categories, resolution times, and outcomes for leadership review. 4. Analyze complaint trends to identify opportunities for process improvement and staff training. 5. Partner with internal departments to identify & implement quality improvement opportunities based on complaint trends. 6. Collaborate with the Quality team to conduct targeted review of processes directly related to complaint investigations to ensure compliance and identify areas for improvement. 7. Support and promote a culture of continuous improvement, transparency, and accountability. 8. Additional duties as assigned. Training and Documentation: 1. Support the development and delivery of training related to quality and compliance processes. 2. Using advocacy skills, managing patient and donation expectations and proactively educates and influences expected service behaviors with staff and physicians. 3. Educate staff on best practices for patient-centered communication, service excellence, and empathy in daily interactions. 4. Serve as a subject matter expert, author, or reviewer for policies, SOPs, and quality-related documents. Responsible for developing educational materials and policies that are patient and family centered. 5. Maintain complaint records in the electronic Quality Management System (eQMS). Skills and Abilities: 1. Must have excellent verbal and written communication skills and interpersonal relationship skills including consultative and relationship management skills. 2. Demonstrated problem solving, critical thinking and investigative skills. 3. Must have strong interpersonal skills, including the ability to collaboratively work with all levels of management, staff, hospital personnel, vendors, and community members, on the phone and in person. 4. Ability to establish and maintain effective working relationships with physicians, managers, staff, volunteers, auxiliary member, community and volunteer organizations, media and general public. 5. Must have demonstrated quality skills and experience. 6. Must have demonstrated computer skills, including Microsoft Office applications, including Word, Excel, PowerPoint and Outlook. 7. Must have demonstrated technical writing skills. 8. Must have demonstrated ability to effectively deliver presentations and trainings. 9. Ability to assume responsibility without direct supervision, exercise initiative and judgment, and make decisions within the scope of assigned authority. 10. Must be able to effectively work independently and within a team. 11. Project Management experience with the ability to manage both time and priority constraints and to manage multiple priorities simultaneously. 12. Ability to maintain confidentiality of all information pertinent to donors, OneLegacy personnel matters and OneLegacy finances. 13. Flexibility and willingness to learn new tasks is required. 14. Knowledge of medical terminology. Physical Environment/Working Conditions: Location: The office is in Azusa, CA. The building is a non-smoking facility Travel: The Patient and Donation Experience Advocate II is occasionally required to travel by personal auto or air to meeting sites and other locations Work Hours: Forty-hour workweek. Must be available evenings, weekends and holidays, as required Job Qualifications and Requirements: Education: Bachelor's degree in healthcare administration, risk management, quality improvement, communications, psychology, counseling, human resources/personnel management, or healthcare related field Experience: Minimum 3 years of experience in complaints management, patient experience, quality, risk management, customer service or related role in healthcare. Strong project management and organizational skills, with ability to manage multiple priorities. Preferred experience with quality investigations, audit processes, or corrective action plan management. Familiarity with CMS, UNOS, and regulatory requirements related to organ procurement organizations. Preferred experience in organ donation, transplantation, or healthcare quality improvement. Handling patient or family concerns and conflict resolution in a healthcare environment is strongly preferred. Skills: Excellent written and verbal communication skills, with demonstrated ability to draft professional, empathetic correspondence. Ability to assess and communicate risks effectively to stakeholders at all levels. Proficiency with Microsoft Office Suite and ability to learn complaint-tracking systems. Ability to remain calm under pressure and manage sensitive situations with integrity and professionalism. Certification/License: Must have a valid California driver's license and maintain vehicle insurance that meets California minimum insurance coverage standards (or be able to obtain prior to hire. Preferred Certification in Quality, Risk Management, Patient Experience, or Project Management (e.g., CPHQ, CPPS, PMP). Equipment: Reliable automotive transportation is required. Salary Range: $70,000- $90,000 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness
    $70k-90k yearly 60d+ ago
  • Patient Care Coordinator (LVN/LPN)-Office Position

    Roze Room Hospice

    Patient care coordinator job in Los Angeles, CA

    Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities. Seeking a Full Time Patient Care Coordinator - Licensed Vocational Nurse (LVN) Hospice/End-of-Life experience is a MUST.In-office position - Culver CityMonday-FridaySalary: $35.00-$38.00/hr Spanish speaking a plus, must be computer savvy Earn a competitive compensation commensurate with your experience. Achieve life balance with holiday pay, sick pay and vacation pay Maintain wellness with health insurance including dental and vision Learn for life and stay current through tuition reimbursement Plan for the future with our 401k and life insurance plans Become part of a great team with professionals who value and respect one another Gain self- reliance, recognition and confidence while serving patients and families when they are at their most vulnerable Work for an organization that has been recognized as one of the best places to work POSITION SUMMARY: The Patient Care Coordinator fills a position with both clinical and administrative responsibility and serves as a conduit between the program leadership, clinical staff, patient, families and the community. This is an in-office position. Under the direction of the program's leadership, the Patient Care Coordinator coordinates team functions, including, but not limited, to staffing, visits, admission/discharge, clinical reporting and other functions assigned by leadership/supervisor. Must be able to utilize computers and be comfortable with electronic medical records Qualifications: Graduate of an accredited school of vocational nursing. Current LVN license within the State of California. Certification in Hospice and Palliative Nursing encouraged. At least one year of LVN experience.
    $35-38 hourly 60d+ ago
  • Care Coordinator

    National Council On Alcoholism 3.4company rating

    Patient care coordinator job in Los Angeles, CA

    Job Description Job Title: Care Coordinator - Outpatient SUD Department: Outpatient Services Reports To: Supervisor of Clinical Services Status: Full-Time | Non-Exempt Salary: $25/hr to $30/hr DOE SUMMARY OF POSITION Reporting to the Supervisor of Clinical Services, the Care Coordinator is responsible for linking patients with appropriate health and social services to address specific needs and achieve treatment goals. This patient-centered role complements clinical services, such as counseling, by addressing social determinants of health that may negatively impact treatment success and overall quality of life. The Care Coordinator ensures that patients receive support to increase self-efficacy, self-advocacy, basic life skills, coping strategies, and self-management of biopsychosocial needs. DUTIES AND RESPONSIBILITIES Connection: Establish and maintain high-quality referrals and linkages to community resources, including housing, educational, social, prevocational, vocational, rehabilitative, and other services. Actively assist patients with applications and maintenance of public benefits (e.g., Medi-Cal, Minor Consent Program, General Relief, and County-funded programs). Support patients experiencing homelessness by helping them access the Coordinated Entry System (CES) and completing necessary intake and assessment documentation. Develop relationships and protocols with external service providers to ensure patients have actual access to necessary services rather than just providing resource lists. Ensure benefits are transferred when patients move across counties. Coordination: Facilitate patient transitions between Substance Use Disorder (SUD) Levels of Care (LOCs), including scheduling assessment appointments and coordinating documentation transfers. Coordinate with physical health providers, managed care health plans, community health clinics, and mental health providers to ensure integrated care. Work closely with county and state entities such as DPSS, DCFS, Probation, and Housing Providers to align health services with social services. Follow up with patients post-hospital discharge, emergency room visits, or transitions from residential care to ensure continuity of care. Track referrals until confirmation of patient enrollment in receiving treatment agencies. Communication: Serve as the primary point of contact between SUD care, mental health care, medical care, and social services. Communicate patient updates and treatment progress to service providers, county agencies, courts, and other relevant stakeholders. Advocate for patient needs with healthcare and social service providers, ensuring that patients receive timely and necessary services. Educate patients on their rights and responsibilities related to care access and service coordination. Provide required documentation and correspondence, including letters for legal and social service agencies verifying patient participation in SUD treatment. Special Population Considerations: Address the unique needs of special populations, including individuals experiencing homelessness, persons with co-occurring disorders (CODs), pregnant and parenting women (PPW), youth, LGBTQ+ individuals, and those involved with the criminal justice system. Advocate for patients in school, court, or correctional settings by preparing necessary reports, letters, and in-person representation. Coordinate reentry services for justice-involved individuals, ensuring seamless integration into community services. Documentation and Compliance: Utilize the ASAM CONTINUUM assessment to determine patient needs and develop an individualized care coordination plan. Maintain accurate and timely documentation of Care Coordination activities in Progress Notes and Treatment Plans. Ensure that care coordination services are provided per county, state, and federal regulations, obtaining necessary Release of Information (ROI) documentation. Monitor patient progress and adjust care coordination strategies as needed to align with treatment goals. EXPERIENCE/QUALIFICATIONS Bachelor's degree in social work, psychology, public health, or a related field, preferred (Master's degree preferred). Minimum of 2 years of experience in care coordination, case management, or a related field in behavioral health or social services. Knowledge of SUD treatment, mental health care, and social service systems. Familiarity with Medi-Cal and other public benefit programs. Experience working with vulnerable populations, including individuals experiencing homelessness and justice-involved individuals. Strong interpersonal, organizational, and communication skills. Ability to work collaboratively with multiple stakeholders, including healthcare providers, government agencies, and community organizations. Proficiency in electronic health record (EHR) systems and case documentation. Culturally competent approach to patient care, with a commitment to equity and inclusion. Ability to work independently and handle multiple priorities effectively. Valid driver's license and reliable transportation may be required. REQUIREMENTS Must pass Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) background clearance. Valid California Driver's license. TB clearance. Driving record acceptable for coverage by Gateways insurance carrier. Fire and Safety Training*. First Aid Training Certification*. CPR Certification*. Crisis Prevention Institute Training (CPI) Training in Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBI), ASAM Continuum, Trauma-Informed Care, and Harm Reduction. Productivity must meet a minimum of 50%, which includes providing direct billable services 4 out of 8 hours per working day. Care Coordinators will be eligible for incentive compensation according to the policy if productivity exceeds 62.5%, or 5 hours out of every 8 hour day. PHYSICAL REQUIREMENTS To perform this job, you must be able to carry out all essential functions successfully. Reasonable accommodation may enable qualified individuals with disabilities to perform the job. Approximately 50% of the time is spent sitting while frequently required to walk, stand, and bend. Occasionally required to stoop, kneel, crouch, or crawl. Employees must lift and/or move unassisted up to 20 pounds. #hc207435
    $25 hourly 3d ago
  • Patient Care Coordinator

    Central City Community Health Center 3.8company rating

    Patient care coordinator job in Monterey Park, CA

    CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. ACCOUNTABLE TO: Office Manager JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following: * Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals. * Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed. * Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities. * Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit. * Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services. * Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician. * Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services. * Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues. * Coordinate requested training for their assigned Board & Care Administrators and their staff. * Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider. * Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services. * Coordinate and provide an array of activities for their assigned Board & Care patients. * Track and resolves all issues involving CCCHC that arise in their assigned Board &Care. * Maintain ongoing communication with discharge planners, case managers, and care coordinators at facilities to which patients are periodically admitted. * Ensure all patients are tracked and data entered into systems for follow-up and reporting. * Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. * Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI) * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Must have knowledge of medical terminology/abbreviations. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Ability to use a computerized patient system (EMR) * Must be able to make decisions and perform job duties with minimal supervision. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High school diploma or GED required. * Bilingual in English and Tagalog preferred. * Medical Assistant Certification and prior experience preferred. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $38k-44k yearly est. 60d+ ago
  • Patient Care Coordinator

    Claris Health

    Patient care coordinator job in Los Angeles, CA

    At Claris Health, we believe that every individual is a story worth cherishing - a story of hope, resilience, and the chance for a brighter future. For nearly 50 years, we've stood beside individuals and families during some of the most vulnerable moments of their lives, offering not just medical care but meeting people where they are. We believe that every individual is worthy of love and deserving of whole-person care. Growth at Claris isn't just something we aim for - it's what we do every day. Whether it's our state-of-the-art Inglewood facility, our mobile clinics bringing care directly to underserved communities, or our Reality Check program empowering thousands of students, we're breaking barriers to healthcare access. At Claris, your ideas matter, your work is valued, and your impact is real. Hours: Part-time, Non-Exempt Location: Lynwood (M, W, Th), West LA (Tu, Fri) Reports to: Patient Services Director Salary: $25 per hour General Description: The Patient Care Coordinator is responsible for coordinating the Lynwood clinic operations and will provide advocacy, case management and referral services. Other duties include scheduling appointments, receiving and directing visitors, and maintaining patient records and clinic log books, monitoring donation inventory and uphold accreditation compliance. Qualifications: Agree with and uphold the Claris Health Mission Statement, Core Values, and Policies and Procedures. Possess excellent interpersonal skills, particularly the ability to work successfully with groups and organizations, both internal and external to the corporation. Possess the ability to provide leadership and support to other staff members and volunteers. Preferably hold at least a Bachelor's Degree in counseling or social work and have at least two years relevant work experience in advocacy, patient care and management. Responsibilities: PATIENT CARE Facilitate coaching and advocacy sessions with patients. This includes initial and follow up visits. Work closely with medical staff to ensure proper follow-up with all medical patients. Work with Patient Care Managers, Parenting Program staff and Therapists at each Claris Health Clinic to ensure appropriate referrals and resources. Ensure that patients receive comprehensive and appropriate educational material, relating to their specific needs. ADMINISTRATION Maintain patient records on AdvancedMD and all Lynwood clinic log books. Work with the Community Engagement Director to maintain statistics for grant-related data, appointment demographics and provide content for quarterly Board Reports. QUALITY ASSURANCE Assist with conducting quality assurance evaluations and non-scheduled checks to ensure proper implementation of counseling and administrative policies and procedures. Ensure that all forms and documents are up to date, approved by the board or other appropriate representatives, and in compliance with agency and industry standards. Conduct periodic site evaluations to make sure sites are achieving goals related to numbers of patients and patient demographics. Conduct on-site safety orientations for new staff members. Conduct safety drills for on-site staff members. COMMUNITY RELATIONS Represent Claris Health's counseling and patient services within the local community and at special events, fundraising events, church fairs, mobile clinic tours etc. When called upon, make presentations on topics such as patient advocacy, sharing patient testimonies at fundraising events or church fairs. Interface with other community agencies to build relationships to better serve various client needs. Physical Demands: While performing the duties of this job, the Patient Care Coordinator is regularly required to sit, stand, walk, speak and hear. This position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 20 pounds. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. Travel: The Patient Care Coordinator must be able to travel between Claris Health locations and mobile clinic sites and to attend conferences, training, and other events as required in order to acquire and maintain proficiency in fulfilling the responsibilities of the position. Work Environment: The Claris Health work environments are busy offices. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions of the job. Our Team Culture At Claris, the team's connections to each other run deep. Whether it's sharing a laugh in the break-room or rallying together during a crisis, we genuinely support each other - not because it's required, but because it's who we are. Think of us as family. As part of the family, you'll have the opportunity to offer support to those who need it most. Join us to make a real difference in transforming the lives of those we serve. Benefits At Claris Health, we believe in taking care of our team the way we care for our community. Full-time employees receive comprehensive health benefits, including: Medical, dental, and vision coverage (starting the first of the month after 90 days) Paid holidays, PTO, and sick leave Continuing education assistance Retirement savings through CalSavers Parental leave Mental health support Our Approach to Flexible Work At Claris Health, we believe in the power of collaboration and in-person connection to best serve our patients and communities. While most roles require on-site presence, limited telecommuting options may be considered in rare cases based on specific job responsibilities and business needs. Any flexible work arrangements are determined at the discretion of leadership and HR and are not a standard benefit. Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Claris Health's pay ranges vary based on work location. As part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Our team can share more details during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need. For more information regarding Claris Health's comprehensive benefits, please send an email to *******************. Equal Employment Opportunity (EEO) Statement Claris Health is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military status, or any other protected status under applicable federal, state, or local laws. We are committed to providing a workplace free from discrimination, harassment, and retaliation, where all employees have equal access to opportunities and resources. Privacy Statement At Claris Health, we prioritize the privacy and security of our candidates. Claris Health will never ask applicants to apply for positions through any website other than our official career page or directly through our hiring team. Be cautious of fraudulent job postings on third-party sites requesting personal information. Additionally, we will never ask candidates to pay a recruiting fee or for consulting or coaching services as part of our hiring process. If you have any concerns about the legitimacy of a job posting, please contact us directly.
    $25 hourly Auto-Apply 60d+ ago
  • Dental Patient Care Coordinator

    UMMA Community Clinic

    Patient care coordinator job in Los Angeles, CA

    Job Description FOR 60 DAYS. POSSIBLE PERMANENT POSITION AVAILABLE AFTER 2/9/2026. Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs. Our Mission To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay. Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct. Working at UMMA UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here Benefits and Compensation UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!. Our compensation plan also includes paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!! SUMMARY Responsible for: Ensuring all dental records are set-up and maintained in accordance with standards Promoting a professional health care facility image by the efficient performance of a variety of business and clerical tasks designed to facilitate the smooth flow of patients, clients, and work throughout the organization ESSENTIAL DUTIES Cheerfully greet and register incoming clients, patients and visitors in a prompt and pleasant manner. Present, review, update, process patient registration forms according to guidelines. Complete funding program assessment and assign patients to the correct program. Refers patients to Enrollment Coordinator as appropriate. Verify patient payer insurance eligibility, and any co-pays or share of cost. Collect patient co-pays or share of cost according to policy. Act as patient relations representative by answering patient inquiries either in person or over the phone within the limits of his/her knowledge and clinics medical practice policies. Answering incoming calls and routes them to the appropriate departments, generates Telephone Encounters (TE) to clinician's or other staff as needed and per patients request. Creates New patient records in EMR (eClinical Works) according to guidelines. Review all medical and dental record charts for the following day and ensure all documents are properly filed and present in the patients record. Add and Remove Alerts in patients record as needed Sends letters to patients as directed by clinician. Facilitate completion of program applications/forms (CHDP, Family Pact, EWC/CDP, Medi-cal , HMO, MHLA, Self Pay). Maintain a supply of complete packets for every funding program. Schedule patient appointment, cancel, reschedule. Maintain established office policies and procedures. Maintain an organized and clean work environment at all times Consistent on time arrival and ready to begin work at the start of the day. Does not abuse or take advantage of sick time. Opens and closes clinic as directed by supervisor. Perform other reasonably related duties as assigned by the supervisor. SECONDARY DUTIES Performs related duties as required. SUPERVISORY RESPONSIBILITY The incumbent in this position does not have supervisory responsibility. SERVICE VALUES All employees are expected to provide the very highest level of service to Clinic patients and their families. In addition, their work ethic is expected to reflect the Islamic values and moral principles that inspired its founders. These include the core values that are universally shared and revered by society at large: Service Compassion Human Dignity Social Justice Ethical Conduct ENVIRONMENT The environment for this position is medical clinic that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non- confined setting in which he or she is free to move about at will. The employee may occasionally be exposed to emotional patients/family members. PHYSICAL ACTIVITY In the course of performing this work, the incumbent: Will spend substantial time standing, sitting, speaking and listening Will reach, stoop, bend, kneel, crouch, lift supplies and equipment Must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move patients for which he/she must obtain assistance Must use personal protective supplies/equipment in accordance with policies Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Multiple-line Telephone, fax Computer, printer and related equipment Copy machine Credit Card Machine Computer software may include any or all of the following: EMR-eClinical Works Microsoft Office Microsoft Excel Internet Explorer POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: Working knowledge of medical and dental terminology Working knowledge of standard medical and dental records maintenance policies, practices and laws Basic knowledge of Clinic policies and procedures Strong clerical/administrative skills including use of personal computer, especially medical word processing and spreadsheets Able to handle multiple-phone line Ability to maintain absolute discretion over highly sensitive patient information. Very effective people skills including oral communication skills and customer service skills Ability to work effectively with people of diverse cultures, ages and economic backgrounds Detail and task-oriented Must work well with constant interruptions Bilingual skills in English/Spanish - both written and verbal Follow set routines and be alert to variations and make decisions accordingly Must maintain organized and accurate records Exercise team coordination skills and maintain cooperative relationships with staff members, patients and providers Ability to deal with irate patients and or identify when to call upon supervisor for assistance Healthcare Personnel Requirements for vaccinations and preventative testing: Hep B, Influenza, MMR, TDAP, TB, Covid-19 vaccination and booster. Typically, these skills are the result of completion of one year experience in a dental office, clinic, or other health care facility. High school graduate or equivalent, completion of a recognized medical secretarial program preferred.
    $33k-50k yearly est. 2d ago
  • Surgery Scheduler / Patient Care Coordinator

    The Los Angeles Cancer Network

    Patient care coordinator job in Glendale, CA

    The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Surgery Scheduler / Patient Care Coordinator schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. They will request to schedule procedures from physician offices and schedule the procedure according to established guidelines. They will provide accurate information so that all department may view daily and maintains open communication with hospital department and physician offices regarding schedule changes. They will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the clinic. They will provide coordination of care, continuity, follow-up, and support for the patients and their families. Duties are anticipated to change daily.Essential Functions: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation. Schedules surgery procedures using OncoEMR. Answers the phones in a professional and courteous manner. Completes daily surgical schedule. Assures appropriate coordination with other hospital departments when special surgical needs occur. Publishes an accurate daily call list and forwards to staffing department Surgery Sending Orders to NMS to obtain authorization. Calls patient provides surgery/ pre-op /post-op instructions. Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date. Coordinate and assist the surgeon. Adds to surgery calendar. Calls patient with the date of surgery and schedule their post-op appointment. Patient Care Coordinator Conduct incoming/outgoing calls to patients in response to new patient referrals, in a professional and courteous demeanor. Assist patients with the completion of all necessary intake paperwork. Create new patient charts using the practice management and EMR system. Obtain all necessary demographic and insurance information. Conduct insurance checks prior to scheduling a patient to ensure in-network eligibility. Assign and schedule new patients according to practice referral guidelines. Request and retrieve all records from outside physicians and hospitals that pertain to the first appointment. Maintain accurate daily records of new patient tracking for administrative team. Protect patient privacy by adhering to the HIPAA confidentiality guidelines. Contribute to a team effort by communicating effectively with other departments, as needed. Maintain daily operations of the office by following standard policies and procedures. Assist patients by providing translation services, as required. Radiology Receives the orders from the Provider. Sends to NMS for Auth approval. NMS send back when approved or denied. Fax orders and auth to imaging center. Call patients to provide imaging center information. Competencies: Knowledge of computer/telephone support, preferably in the healthcare industry. Strong customer service background, preferably in a healthcare setting. Excellent written and verbal communication skills. Competence with computer processing functions and other standard office equipment Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations. Ability to manage and prioritize multiple tasks. Ability to resolve customer issues calmly and professionally with diplomacy and tact. Ability to work independently with minimal supervision. Strong organizational skills. Additional Requirements: Great Customer Service Skills. Knowledge of medical terminology specifically in Oncology/Hematology. Previous Oncology/Hematology experience preferred. Able to travel to satellite clinics when necessary. Exact compensation may vary based on skills, education, certifications, experience, and location. Pay Range - $21.00 per hour to $24.00 per hour.
    $21-24 hourly Auto-Apply 23d ago
  • Patient Care Coordinator, Golden Optometric Group

    Essilorluxottica

    Patient care coordinator job in West Covina, CA

    Requisition ID: 907963 Store #: 00T006 TV Golden Optometric West Covina Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 18.24 - 24.21 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Los Angeles Job Segment: Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
    $33k-50k yearly est. Easy Apply 37d ago
  • Patient Care Coordinator

    Sonrava Health

    Patient care coordinator job in San Fernando, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing
    $33k-51k yearly est. Auto-Apply 25d ago
  • Patient Care Coordinator

    Sonrava

    Patient care coordinator job in San Fernando, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing
    $33k-51k yearly est. Auto-Apply 26d ago
  • Patient Care Coordinator-West Covina, CA

    Sonova

    Patient care coordinator job in West Covina, CA

    Connect Hearing, part of AudioNova 2149 E. Garvey Ave. N Suite A3 West Covina, CA 91791 Current pay: $20.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus * Bilingual Spanish speaking preferred Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $20-23 hourly 60d+ ago
  • Patient Care Coordinator-West Covina, CA

    Sonova International

    Patient care coordinator job in West Covina, CA

    Connect Hearing, part of AudioNova 2149 E. Garvey Ave. N Suite A3 West Covina, CA 91791 Current pay: $20.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Bilingual Spanish speaking preferred Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
    $20-23 hourly 60d+ ago
  • Patient Care Coordinator RN

    Healthcare Support Staffing

    Patient care coordinator job in California City, CA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Will coordinate with physicians, staff, providers and facilities regarding patient care. In conjunction with physicians, develops plans of care and discharge plans, monitors all clinical activities, makes recommendations for alternative levels of care, identifies cost-effective protocols, and develops guidelines for care. Qualifications Minimum Education/Qualifications/Licensures: Must have clear and active RN license in CA BSN or equivalent education/experience in nursing or health related field Acute care case management required within a hospital setting (minimum 1 year within the last 3 years) with references to reflect. Previous case management experience and demonstrated experience in utilization management, discharge planning, or transfer coordination Knowledge of Nurse Practice Act, The Joint Commission and other federal/state/local regulations Current BLS (Basic Life Support) required Additional Information Available locations: San Rafael, California Santa Clara, California Antioch, California Contract: 3 months with a possibility of extension based on performance, attendance and client needs. Shift: 8:00am - 4:30 pm , M-F, every other weekend required to work Start: ASAP Pay rate: TBD
    $33k-50k yearly est. 14h ago
  • ECD Care Coordinator

    St. Johns Community Health 3.5company rating

    Patient care coordinator job in Los Angeles, CA

    Job Description This position is responsible for coordinating care and services for children (0-5) with complex medical and developmental needs, including referrals to specialty care and early intervention services. The coordinator will work closely with the Early Child Development (ECD) team to increase access to screenings, interventions, trainings, and linkages for children and families. The coordinator will also serve as a resource for families; work with SJCH's clinic, ECD Team, and the IBH staff to raise caregivers and community awareness of access to early childhood screenings, resources for promoting early literacy and language development, nutrition, physical activity, and socio-emotional health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans growth within Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Knowledge, & Experience: Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously. BA/BS or 2 years related experience. Knowledge of community resources that support families with young children 0-5. Strong communication skills, clear and professional, both verbally and in writing, Ability to advocate for young children and families Solid writing skills and the ability to develop and write professional reports. Self-motivated with a proven track record of taking initiative. Excellent organizational skills with the ability to multi-task and meet deadlines. Ability to work well with diverse groups of clients and staff both independently and as a team. Knowledge of Microsoft Office Suite, see computer skills below. Knowledge of database management knowledge and experience required. Bilingual English/Spanish (read, write, speak) required. Duties and Responsibilities Work with Clinics, Staff, and the ECD Team to develop workflows for early childhood screenings (including screenings for developmental delay) and linkages to appropriate resources. Work with Clinical Staff (e.g., medical assistants) to support parents in completing assessments and screenings in the parent packet prior to their visit with providers (via phone, video chat, or waiting room) Regularly consult with providers and ECD Team regarding care, progress, and outcomes for children and families Follow-up on results of screenings and coordinate services (short term support and comprehensive services) available to children with developmental delays Be familiar with internal and/or external resources to help facilitate linkages Assist families with navigating complex systems of care including scheduling appointments, early intervention treatment, specialized therapies, and/or medical evaluations to promote healthy outcomes for children (0-5) Provide case management services to address health-related or social needs of both children and their care-givers. Coordinate all related activities between children (0-5), families, and partners as required by the grant. Develop and facilitate/co-facilitate weekly parent support groups, educational presentations, training and workshops for children and families in collaboration with IBH Staff or community partners as needed. Together with ECD Champion, provide training for providers and staff related to early childhood development, screenings, assessments, interventions for children with developmental delays, and family-centered care. Coordinate referrals from SJCH staff for education sessions with parents/families. Manage the order and distribution of promotional/educational materials. Document and track inventory and attendance at events. Participate and/or help plan community outreach events to promote awareness of early childhood intervention activities (including screenings and well-child-visits). Participate in all required meetings/trainings as required by the grant Collaborate with IBH/clinic staff and community partners to support and advocate for parents and help address barriers to care for children 0-5. Report on project progress each month. Work with applicable staff to collect and enter data for monthly reports. Complete additional duties as needed or as assigned by the Director of Integrated Behavioral Health Services. St. John's Community Health is an Equal Employment Opportunity Employer
    $33k-42k yearly est. 2d ago
  • Patient Care Coordinator (Outpatient), Part-time, Day Shift

    Mid-Columbia Medical Center 3.9company rating

    Patient care coordinator job in Simi Valley, CA

    Centered in beautiful Southern California, Adventist Health Simi Valley has been one of the area's leading healthcare providers since 1965. We are comprised of a 144-bed hospital, home care services and a vast scope of award-winning services located throughout Ventura County. Simi Valley is a suburban area nestled between an urban oasis and the stunning shores of the Pacific Ocean. Bordering Los Angeles allows hiking in the morning and attending film premieres in the evening. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $34k-42k yearly est. Auto-Apply 2d ago
  • Patient Care Coordinator

    Total Vision

    Patient care coordinator job in West Hollywood, CA

    Job Details TV West Hollywood - West Hollywood, CA Part Time - Hourly High School $19.65 - $20.00 Base+Commission/month NegligibleDescription Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. Major Duties and Responsibilities: Warmly greet incoming patients upon entering the practice and complete the check-in process. Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes. Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Scanning and entering routing slips and other documents into EHR Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system. Pull and prepare charts for all patients scheduled for the following day. Processing sales of contact lens through phone calls or doctor transitions. Responsible for keeping the front desk organized at all times. Opening and closing procedures determined by practice. Required Skills/Knowledge: Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences. Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. Proficiency in utilization of automated equipment and systems standard to the optometry industry. Qualifications: High school diploma, GED or equivalent. Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here. Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
    $19.7-20 hourly 60d+ ago
  • Care Coordinator

    Children's Institute Inc. 4.3company rating

    Patient care coordinator job in Los Angeles, CA

    Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families. Resourceful community liaison, linking families to community resources and services Identifies individual needs providing referrals and coordinating services with other outside providers Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support Advocates on behalf of client with other agencies and government programs to receive needed services Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies Establishes and maintains rapports with children and families, effective working relationships within CII and community resources Passion and commitment to working with children and families Requirements: Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS) 1 year of community based direct service and case management Liaison and linkage to community resources Flexible schedule to respond to crisis events Up to 50% of in field travel required Possess a valid driver's license and state-required auto insurance Spanish/English bilingual preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
    $40k-52k yearly est. Auto-Apply 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Lancaster, CA?

The average patient care coordinator in Lancaster, CA earns between $27,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Lancaster, CA

$41,000
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