Plastic Surgery Practice Sales - Patient Care Coordinator
Patient care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Surgical Scheduler
Patient care coordinator job in Lowell, MA
Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA!
Schedule: Mon - Friday 8-4pm EST.
This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager.
Responsibilities
• Maintain surgical and procedure schedule for the facility
• Coordinate all necessary providers and clinical staff for procedures
• Maintain clear communication with patients and/or families throughout scheduling process
• Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff
• Maintain schedule for pre-operative and post-operative patient appointments as necessary
• Assemble pre-surgical packet and operative notes for billing purposes
• Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems
• Liaise with hospital surgical personnel
• Monitor insurance authorization for procedures
• Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office
• Maintain quality standards as it relates to HIPAA regulations
• Cover front desk operations as needed
REQUIRED SKILLS AND EXPERIENCE
1+ years of experience scheduling patient surgeries, hospital scheduling
1+ years of healthcare experience / front desk at a specialty practice
Ability to work ON SITE IN PERSON 5 days a week - this is not remote.
Strong interpersonal skills to be able to coordinate effectively with patients and providers and clinical staff as needed
Experience using EPIC
High school diploma
Patient Service Representative-Bilingual
Patient care coordinator job in Boston, MA
Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
**Must be fluent in Mandarin OR Arabic
*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).
*Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed
Requirements
BA/BS Degree preferred
Bilingual/Fluent in Mandarin or Arabic
1-2 years of administrative or customer service experience ideal
Excellent verbal and written communication skills
Computer skills including the Microsoft Office Suite
Long-term interest in working in a healthcare setting
**Full Job Description will be shared prior to an interview with my client
**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
Urgent Care Position - Boston
Patient care coordinator job in Boston, MA
Position Type: Full-time/part time Schedule: 36 hours per week, including nights and weekends Overview: We are seeking board-certified Physicians with expertise in Internal Medicine/Pediatrics (Med/Ped), Family Medicine (FM), or Emergency Medicine (ER) to join our very busy, high acuity urgent care center.
Our urgent care center serves approximately 600 patients per week, over 30,000 patients/year.
Patients range from new Migrants, Refugees, to well established patients.
We have an extensive ancillary support including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Medical Assistants (MAs).
We have onsite lab and radiology.
Our radiology studies are read by ED based radiologists within the hours.
We also have quick access to specialist for patients requiring expediated referrals.
Responsibilities: Provide high-quality, compassionate care to patients presenting with acute medical conditions.
Manage high acuity patients, including infants and newborns, with confidence and expertise.
Perform common urgent care procedures with skill and efficiency.
Collaborate effectively with multidisciplinary teams to ensure optimal patient outcomes.
Demonstrate strong clinical acumen and decision-making abilities in fast-paced environments.
Maintain accurate and timely medical records using electronic health record systems.
(Dragon and AI capabilities available for charting) Participate in continuous quality improvement initiatives to enhance patient care and safety.
Teaching opportunities for Medical Students and Residents.
Qualifications: Board certification in Internal Medicine/Pediatrics (Med/Ped), Family Medicine (FM), or Emergency Medicine (ER).
Comfortable managing high acuity patients across the lifespan, including newborns.
Proficient in common urgent care procedures and treatments.
Bilingual proficiency is advantageous.
Point-of-care ultrasound (POCUS) training is not required but considered a plus.
Strong interpersonal and communication skills.
Commitment to providing patient-centered care with a focus on excellence and compassion.
Benefits: Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision coverage.
Continuing medical education (CME) opportunities, paid CME Retirement savings plan with employer matching.
Professional development support and mentorship opportunities
Medical Coordinator-- VARDC5697221
Patient care coordinator job in Boston, MA
The Medical Coordinator will support the Residency and Fellowship Program within the Pulmonary department. Responsibilities include coordinating schedules, organizing meetings and luncheons, assisting with onboarding of students and fellows, and managing communication through platforms such as Zoom, Microsoft Teams, MedHub, and Epic. The role requires strong organizational and administrative skills, the ability to manage department needs, and flexibility with scheduling for meetings. Candidates must have prior experience with Epic and onboarding processes
Skills:
Preferred candidates should have experience with:
Zoom meetings
MedHub
Microsoft Teams
Onboarding students and fellows
Epic experience is required.
Responsibilities include scheduling, coordination functions, and planning luncheons.
Scheduling Specialist
Patient care coordinator job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working a varied shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Patient Care Coordinator for an independent Community Pharmacy
Patient care coordinator job in Watertown Town, MA
We're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an enthusiastic, Spanish-speaking individual to join our supportive staff as a Patient Care Coordinator.
Job Responsibilities:
Ensuring accurate and timely delivery of services to our clients.
Strictly adhering to and enforcing professional policies and procedures.
Complying with all State and Federal laws and regulations.
Providing exceptional customer service to patients of all demographics both in-person and via phone.
Working effectively with colleagues in a high-paced team environment.
Job Requirements:
Must be fluent in both Spanish and English.
Must have strong organizational skills and be detail-oriented.
Ability to discuss sensitive and confidential information in a professional and unbiased manner.
While a MA pharmacy technician license is not required upon hiring, it is an advantage.
If you are committed to delivering high-quality customer service and have a passion for helping others, we would love to hear from you. This role requires excellent telephone communication skills and the ability to coordinate deliveries to our patients efficiently.
Join us in our mission to make a genuine difference in people's lives, and be well rewarded for your efforts. We look forward to hearing from you.
Please submit your resume for consideration. We will follow up for an interview in the office.
Auto-ApplyPatient Care Coordinator-Acton, MA
Patient care coordinator job in Acton, MA
True North Hearing, part of AudioNova 525 Main St. Acton, MA 01720 Current pay: $20.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator
Patient care coordinator job in Braintree Town, MA
We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a Patient Care Coordinator!
The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
* Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
* Greets and directs patients, vendors and visitors of the clinic.
* Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
* Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
* Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
* Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
* Assists therapists with faxing patient information to medical offices as requested.
* Maintains a general understanding of insurances, including how to read benefit eligibility.
* Explains benefit details to patients including authorization requirements, copays, and deductibles.
* Initiates appropriate collection activity in accordance with company policies and procedures.
* Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
* Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
* High school diploma or general education degree (GED)
* Two to three years of related experience and/or training
* Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
* We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
Patient Care Coordinator
Patient care coordinator job in Braintree Town, MA
Job Description
We're Hiring
- Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a Patient Care Coordinator!
The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
Clinical Scheduling Specialist - Lymphoma
Patient care coordinator job in Boston, MA
This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
* Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients
* Obtains detailed clinical information by telephone or electronically.
* May provide basic information regarding the need for insurance referral(s).
* Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.
* Performs independent patient and outside provider call triaging
* Serves as a liaison between patient/family/provider.
* Resolves issues directly or ensures appropriate management of call by others.
* Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
* May be required to perform other duties as required by the clinical practice support team.
* May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc.
* Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
* Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.
* Prepares open and close provider schedules and handles daily schedule changes.
* Performs past-pending reconciliations.
* Enters data into patient care related databases.
Qualifications
* A Bachelor's Degree in health administration or related field is strongly preferred.
* A minimum of one year of related health care and/or customer service experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Ability to function as an integral member of a team
* Excellent communication, organizational, time management, and customer service skills
* Strong attention to detail
* Ability to multi-task and problem solve on the spot
* Excellent phone etiquette
* Demonstrated ability to carry out complex scheduling as required
* Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
* PC proficiency
* Ability to work productively in a remote environment
* Knowledge of medical terminology preferred
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$21.88/hr - $26.15/hr
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyPractice Patient Care Coordinator - Cardiac Associates - Full Time - Days
Patient care coordinator job in Concord, NH
Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
Education
High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.
Certification, Registration & Licensure
Experience
Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens.
The noise level in the work environment is usually moderate.
Auto-ApplyHome Care Scheduling Coordinator - Cambridge
Patient care coordinator job in Cambridge, MA
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Auto-ApplyPrincipal Specialist Scheduling, Production Control
Patient care coordinator job in Andover, MA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Confidential
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Advanced Electronics Subassembly (AES) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level.
What You Will Do
* Material Availability Analysis, Tracking, and Reporting
* Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
* Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
* This will be a 1st shift schedule from 630am - 330pm.
* This will be an onsite role in our Andover, MA facility.
Qualifications You Must Have
* Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an advanced degree in a related field
* Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, or relevant project management experience
* Experience with MRP and/or Special program access.
Qualifications We Prefer
* Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations.
* Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
What We Offer
* Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
* Please consider the following role type definition as you apply for this role.
* Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
* Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyBilingual Spanish speaking Care Coordinator
Patient care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyMedical Receptionist-- VARDC5695539
Patient care coordinator job in Wellesley, MA
Job Details:
Medical Receptionist
Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week
Job Type: Contract
We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience.
Key Responsibilities
Greet and check in patients in a courteous and professional manner.
Answer incoming phone calls and assist with inquiries.
Schedule and confirm patient appointments.
Maintain accurate and timely documentation in EPIC.
Provide exceptional customer service to patients, visitors, and staff.
Support front desk administrative tasks as needed.
Required Qualifications
Must live within 30 minutes of Wellesley, MA.
EPIC experience required.
Previous front desk or receptionist experience required.
Experience answering phones and scheduling appointments.
Strong customer service and communication skills.
Preferred Qualifications (if any)
Prior healthcare experience preferred.
PRN Scheduling Specialist
Patient care coordinator job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Patient Care Coordinator, Rehab - Per Diem - Float
Patient care coordinator job in Concord, NH
Covering Rehab offices, per diem bases- Hours we are open are 7am-7pm
The Rehab Patient Care Coordinator works under the direction of the Director and/or Office Manager. They manage the client/patient intake process through effective communication and collection of information and perform a variety of administrative functions in support of outpatient rehab/specialty services. The Patient Care Coordinator is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service. Manages the chart/record throughout the patient's interaction by assuring accurate and timely preparation, charging, scanning, filing, including cross checking of daily work. The Patient Care Coordinator is responsible for performing these functions in a manner that optimizes patient flow, maximizes departmental efficiencies, assures accurate revenue, and promotes patient/client and employer/insurer satisfaction.
Education
High school or equivalent (GED).
Experience
Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Prior experience working in the medical field and/or training.
Responsibilities
Schedules patients in a way that optimizes accurate information and patient flow.
Coordinates the initial evaluation process for all new patients.
Greets and arrives patients while securing appropriate documentation for all visits.
Processes all calls, manages voice mail and forwarding of phones and places daily reminder calls to
patients.
Obtains payment for services rendered.
Performs other duties as assigned (aide duties, management of error reports, supply ordering, etc).
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to hear, and speak. The employee is frequently required to perform activities that require fine motor skills, reach, and sit. The employee is occasionally required to bend, kneel, squat, stand, and walk.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne contaminants, and airborne pathogens.
The noise level in the work environment is usually moderate.
Auto-ApplyPrincipal Specialist Scheduling, Production Control
Patient care coordinator job in Andover, MA
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Confidential
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Advanced Electronics Subassembly (AES) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level.
**What You Will Do**
+ Material Availability Analysis, Tracking, and Reporting
+ Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
+ Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
+ This will be a 1st shift schedule from 630am - 330pm.
+ This will be an onsite role in our Andover, MA facility.
**Qualifications You Must Have**
+ Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an advanced degree in a related field
+ Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, or relevant project management experience
+ Experience with MRP and/or Special program access.
**Qualifications We Prefer**
+ Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations.
+ Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
**Learn More & Apply Now!**
+ **Please consider the following role type definition as you apply for this role.**
+ **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
+ **Clearance Information:** This position requires a security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Home Care Scheduling Coordinator- Marlborough
Patient care coordinator job in Marlborough, MA
The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred!
Submit your resume now for consideration or give our office a call at ************
Responsibilities
1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
3. Enter new Clients in Generations as needed.
4. Provide assistance to team members as needed and respond urgently to last minute call outs.
5. Coordinate communication with caregivers among team members.
6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
8. Act as liaison between clients, direct care workers and management.
9. Manage and grow assigned Client Accounts and participate in Quality Improvement.
10. Work with management to ensure compliance with all company policies and procedures.
11. Problem solving and direct escalated issues to management
12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
13. Maintain and update employee attendance records as needed.
14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
15. Participate in On-call rotation.
16. Cover shifts with clients when needed.
17. Double check schedule accuracy for payroll and billing by deadlines.
18. Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Auto-Apply