Patient care coordinator jobs in Lincoln, NE - 117 jobs
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Patient Care Coordinator
Patient Access Representative
Health Care Coordinator
Front Desk Coordinator
Emergency Room Registrar
Patient Service Coordinator
Patient Coordinator
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Lincoln, NE
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$41k-52k yearly est. 14h ago
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Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry
Lincoln Pediatric Dentistry
Patient care coordinator job in Lincoln, NE
Job DescriptionWe are looking to hire a PatientCareCoordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill.
WHO WE ARE:
Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other.
Visit our Website: **************************************
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinatepatientcare and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages.
Lincoln Pediatric Dentistry participates in E-Verify.
$18 hourly 16d ago
Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry
Bebright
Patient care coordinator job in Lincoln, NE
We are looking to hire a PatientCareCoordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill.
WHO WE ARE:
Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other.
Visit our Website: **************************************
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinatepatientcare and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages.
Lincoln Pediatric Dentistry participates in E-Verify.
$18 hourly Auto-Apply 17d ago
Care Coordinator (2071)
Centerpointe 3.7
Patient care coordinator job in Lincoln, NE
THE JOB As a CareCoordinator, you will provide targeted support to individuals receiving services, and assisting individuals and families to navigate community resources. You will follow-up with individuals care during transitions of care and to increase engagement in services. Ensure that coordinated systems of care are responsive to the assessed needs of individuals we service in a timely and comprehensive manner. The position is full-time, Monday through Friday.
ABOUT CENTERPOINTE
For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery.
Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices.
With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care.
At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future.
WHAT WE HAVE FOR YOU
- A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
- Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
- Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!)
- Competitive pay and excellent benefits, including:
- Affordable Health, Dental, & Vision insurance
- Free Group Life Insurance, AD&D and LTD policies for all full-time employees
- 403(b) retirement plan with employer contribution
- Discounted memberships with Genesis Health Clubs
- Discounted Pet Insurance through Nationwide
CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply!
Qualifications
WHAT YOU HAVE
Required:
- High school diploma or equivalent
- Two or more years of experience working in Behavioral Health
- Knowledge of co-occurring disorders and related needs
- At least 21 years of age
- Valid driver's license with acceptable DMV record (last 7 years)
Bonus Points:
- Bachelor's Degree in Psychology, Social Work, Counseling, or related field preferred
$30k-35k yearly est. 19d ago
Health Care Coordinator - LPN or RN
Region v Services
Patient care coordinator job in Lincoln, NE
Under the direct supervision of the Director of Nursing Education, the Health CareCoordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health CareCoordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education.
The hourly rate for this position is based on experience and level of licensure.
ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE
SCHEDULE
This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies.
ESSENTIAL FUNCTIONS
Medication Aid Training:
Conducts Medication Aid training and certification offered to direct care staff as assigned.
Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap.
Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration.
CPR Training:
Conducts CPR training for new staff within two weeks of their hire date.
Offers recertification/renewals of CPR training as needed.
Additional Approved Activities Training:
Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education.
Complete annual additional activities training recertifications as required and scheduled.
Determines competency of medication aides to perform additional activities.
Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education.
Record Keeping:
Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered.
Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties.
Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis.
Performs Direct Care & Nursing Activities:
As assigned or as required by the Director of Nursing Education the Health CareCoordinator will provide direct care services to individuals supported by Apace.
Responds to additional requests for specialized knowledge of a Licensed Health Care Professional.
Provides Support, Education, Training, and Services to Assigned Management Teams:
Health CareCoordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported.
Acts as a member of the Nursing Education Team:
Health CareCoordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported.
Maintains licenses and certifications required to perform duties:
Maintains licenses and certifications as required by the state of Nebraska.
Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification.
Must obtain certification to instruct CPR training within one month of hire.
Performs other duties as assigned by Apace.
Knowledge, Skill, and Abilities
Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities.
Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records.
Ability to communicate effectively with others.
Working knowledge of State regulations regarding medication administration and additional activities.
Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.
Requirements
Qualifying Education, Training, and Experience
Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN)
The hourly rate for this position is based on experience and level of licensure.
Special Requirements
Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation.
Performs duties “on-call” to attend to issues regarding medication administration and additional activities.
Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.
Salary Description Starting at $26.53-$30.51/per hour
$26.5-30.5 hourly 60d+ ago
Patient Access Specialist
Children International 4.7
Patient care coordinator job in Omaha, NE
Schedules Available:
6p-12a every Friday, with on call from 12a-6a - 6hr
5p-10p, 2x a week, including every 3rd weekend - 10hrs
6a-6p, 2x a week, including every 3rd weekend - 24hrs
6p-6a 2x a week, including every 3rd weekend - 24hrs
7a-7:30p, 2x a week, including every 3rd weekend - 24hrs
7p-7:30a, 2x a week, including every 3rd weekend - 24hrs
Hiring Bonus: 20hrs+ up to $500
At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most.
A Brief Overview
The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction.
Essential Functions
Patient Registration
Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information.
Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards.
Collect necessary patient co-pays and other payment information as applicable.
Manage additional registration tasks, such as handling In Basket messages and work queues (WQs).
Check-In and Check-Out
Conduct patient check-ins and check-outs, providing patients with necessary information regarding their appointments, procedures, or admissions.
Confirm appointment details, direct patients to appropriate waiting areas, and provide discharge instructions upon check-out.
Answer patient questions regarding hospital services, registration processes, and estimated wait times, ensuring a welcoming and informative environment.
Point-of-Care Scheduling
Handle point-of-care scheduling for follow-up appointments, procedures, or additional services as directed by healthcare providers.
Coordinate closely with clinical teams to manage real-time scheduling needs in high-demand areas like the ED, Inpatient units, and Radiology.
Provide patients with appointment details and instructions for future visits, ensuring that scheduling aligns with their treatment plans.
Customer Service
Adhere to Children's Nebraska customer service standards.
Ensure a positive and professional demeanor during all patient interactions, resolving scheduling inquiries promptly and courteously.
Respond to patient questions regarding available appointment times, provider availability, and service locations, and facilitate follow-up as needed.
Departmental Collaboration
Act as a liaison between clinical departments, the ED, and Radiology to support patient flow and minimize delays.
Collaborate with clinical and administrative staff to optimize check-in, check-out, and scheduling processes, contributing to a seamless patient experience.
Assist in managing walk-in patients, coordinating with relevant departments to accommodate immediate care needs.
Compliance and Documentation
Maintain confidentiality of patient information and adhere to HIPAA and hospital policies regarding data security and patient privacy.
Document all registration, check-in, check-out, and scheduling information accurately in the EHR, ensuring records are current and accessible to relevant team members.
Education Qualifications
High School Diploma or GED equivalent Preferred
Experience Qualifications
Customer service experience Preferred and
Experience in patient registration, healthcare administration, or a similar role within a hospital or clinical setting preferred. Preferred
Skills and Abilities
Strong customer service and interpersonal skills, with a focus on patient-centered care.
Ability to multitask and stay organized in a fast-paced, high-pressure environment.
Detail-oriented, with a commitment to accuracy in documentation and patient information.
Effective communication skills for interacting with patients, families, and healthcare teams.
Licenses and Certifications
Primarily on-site in patient-facing areas, such as the ED, Inpatient departments, Radiology, and walk-in clinics.
Variable shifts including evenings, weekends, and holidays as needed, especially for ED and Inpatient coverage.
Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7
Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred
Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.
$30k-34k yearly est. Auto-Apply 11d ago
Care Coordinator
Adapt Chiropractic
Patient care coordinator job in Papillion, NE
Job Description
Do you light up when patients hit milestones?
Are you the steady guide who turns health goals into real results?
Want a role where your exercise science brain and people-first heart both matter-every single day?
Adapt Chiropractic in Papillion, NE is hiring a full-time CareCoordinator to guide patients through purposeful, life-improving care. You'll combine clinical precision (x-rays, posture analysis, inflammation scans) with goal-driven coaching, so patients not only feel better, but they also get better.
Compensation & Perks:
$21-$23 an hour, with the potential to move to a salary after 90 days
Health care stipend (medical/vision/dental)
PTO + 7 paid holidays
Free chiropractic care for you immediatley, and for your household after 90 days
SIMPLE IRA with 3% match after 1 year
Birthday gifts + work anniversary bonuses
Team lunches/outings & real growth opportunities
If you're serious about helping people restore function and build healthier lives, keep reading!
ABOUT THIS ROLE
Full-Time Mon, Wed, Thu: 6:40 AM-11:00/12:00 PM → break → 2:00 PM-6:00/7:30 PM (hours vary depending on reports)
Plus: Weekend availability 2x/month for screenings/community events (typically 4-hour shifts)
While working as our CareCoordinator, each day brings something new! You welcome new and established patients and guide them through exams with warmth and clarity. You perform X-rays, analyze posture, run inflammation scans, and accurately record trauma/patient histories. You introduce exercise protocols, conduct progress exams, and help patients set meaningful health goals-then you celebrate the wins. You also represent Adapt Chiropractic at community events, building trust and awareness across Papillion.
OUR CHIROPRACTIC OFFICE
Founded in 2021 by Dr. D'Anthony and Lydia Doss, Adapt Chiropractic is a community-centered, family-focused wellness hub in Papillion. We're committed to education, corrective care, and supportive teamwork, so patients and team members alike experience genuine growth. You'll join a tight-knit crew that values professional development, excellent patientcare, and real human connection.
WHAT WE'RE LOOKING FOR IN A CARECOORDINATOR
You're personable, focused, calm under pressure, and relentless in pursuit of patient outcomes. You communicate clearly, stay organized, and love learning.
You might be a great fit if you:
Have a background or strong interest in exercise science, kinesiology, personal training, or wellness coaching
Enjoy clinical workflows and patient-facing care
Love goal-setting and tracking progress with patients
Thrive in a fast-paced, team-based environment
Are excited to represent our mission at community events
Requirements:
Nebraska X-ray Certification (required within 2 months of hire)
Willingness to study outside office hours to obtain certification
Study materials provided; employer covers the $400 state exam fee
Ability to work the listed schedule and attend 2 weekend events/month
Strong communication and customer service skills
Ready to build a rewarding career in patient-centered wellness? Apply today using our short initial application and take the first step toward a CareCoordinator role that helps families in Papillion move, feel, and live better.
Job Posted by ApplicantPro
$21-23 hourly 7d ago
Patient Care Coordinator
Aegis Healthcare Nebraska
Patient care coordinator job in Omaha, NE
Are you ready to put your healthcare skills to work in a rewarding and fun environment? Join Aegis Home Health and Hospice in Omaha, NE, as a Full-Time PatientCareCoordinator (PCC) and make a difference every day! This onsite position allows you to connect with patients and their families in a non face to face atmosphere, ensuring they receive the quality care they deserve.
You'll collaborate with a fantastic team of dedicated professionals, all while enjoying a work environment that promotes a healthy work-life balance. If you love problem-solving and are passionate about customer-centric care, this is the place for you! Bring your empathetic nature and enjoy a workplace where your contributions truly matter.
You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Dive into a role that values character, trust, and integrity-apply today and jumpstart your fulfilling career in home health and hospice!
Who are we? An Introduction
Aegis Home Health and Hospice is growing our PCC Team! If you value: Compassionate Caregiving, Helping Patients Heal at Home, A Supportive TEAM Culture, Professional and Personal Respect, Excellent Benefit Package.
WHY DO PEOPLE LOVE WORKING AT AEGIS HEALTHCARE?
Character: We do the right thing, even when no one is watching. Experience: We leave a positive lasting impression always. Trust: We do what we say we will do and are 100% accountable.
Competitive Pay and opportunity for advancement Paid Training & Ongoing Professional Development
Aegis Experience Rewards for company paid, life changing EXPERIENCES and Recognition Programs!
Career Longevity (Our average tenure is 5 years)!
Growing Benefits Packages: 22 days of PTO earned your 1st Year, Medical, Dental, Vision, 401(K) + Matching (after 6 month), Voluntary Benefits such as Life, Accident, Critical Illness, Short Term, Long Term disability options, and potential professional development and/or tuition reimbursement.
Generous referral bonuses!
What would you do as a PatientCareCoordinator
As our Intake Coordinator, you'll be the unsung hero behind the curtain at Aegis Healthcare, ensuring our patients receive exceptional care right from their first interaction. Your role is paramount to our seamless operations and enhancing the patient experience. Acting as the vital touchpoint for referral sources, you'll expertly manage phone calls to collect essential information, navigate authorizations, and verify insurance-all while embracing a detail-oriented approach.
Although this position doesn't involve direct patient contact, your diligent efforts lay the groundwork for the personalized, quality care we are known for. By adhering to strict privacy standards, you'll foster an atmosphere of trust and compassion that our patients cherish. If you thrive in a multitasking environment and are eager to contribute to a supportive, family-like work culture, this opportunity is just for you!
What matters most
To excel as our Intake Coordinator at Aegis Healthcare, you'll need a blend of essential skills that pave the way for success in this dynamic role. With 1-2 years of medical office experience under your belt, you'll bring a service-oriented mindset and a compassionate attitude to effectively relate to staff and other professionals. Your communication skills-both verbal and written-will shine as you interact with referral sources and manage vital information. Time management is key; you'll juggle multiple tasks with ease while maintaining attention to detail. In addition, a valid driver's license, proof of current insurance, and reliable transportation are necessary to navigate the community.
We'll also require a clean criminal background check, current CPR certification, and proof of a negative TB test. If you're ready to bring your expertise and passion for patientcare to our fun and supportive team, we'd love to hear from you!
Knowledge and skills required for the position are:
Desired Skills & Qualifications
1-2 years medical office experience preferred
Ability to relate well to staff and other professionals
Service oriented mindset & Compassionate and caring attitude.
Effective verbal & written communication & time management skills
Valid Driver's License with proof of current insurance & reliable transportation.
Ability to pass Criminal Background Check
Current CPR Certification & Proof of Negative TB Test
Ready to join our team?
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
Aegis Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All PCHHC Healthcare employees must be able to pass a criminal background check.
$26k-38k yearly est. 4d ago
Health Care Coordinator - LPN or RN
Apace
Patient care coordinator job in Lincoln, NE
Job DescriptionDescription:
Under the direct supervision of the Director of Nursing Education, the Health CareCoordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health CareCoordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education.
The hourly rate for this position is based on experience and level of licensure.
ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE
SCHEDULE
This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies.
ESSENTIAL FUNCTIONS
Medication Aid Training:
Conducts Medication Aid training and certification offered to direct care staff as assigned.
Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap.
Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration.
CPR Training:
Conducts CPR training for new staff within two weeks of their hire date.
Offers recertification/renewals of CPR training as needed.
Additional Approved Activities Training:
Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education.
Complete annual additional activities training recertifications as required and scheduled.
Determines competency of medication aides to perform additional activities.
Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education.
Record Keeping:
Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered.
Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties.
Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis.
Performs Direct Care & Nursing Activities:
As assigned or as required by the Director of Nursing Education the Health CareCoordinator will provide direct care services to individuals supported by Apace.
Responds to additional requests for specialized knowledge of a Licensed Health Care Professional.
Provides Support, Education, Training, and Services to Assigned Management Teams:
Health CareCoordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported.
Acts as a member of the Nursing Education Team:
Health CareCoordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported.
Maintains licenses and certifications required to perform duties:
Maintains licenses and certifications as required by the state of Nebraska.
Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification.
Must obtain certification to instruct CPR training within one month of hire.
Performs other duties as assigned by Apace.
Knowledge, Skill, and Abilities
Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities.
Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records.
Ability to communicate effectively with others.
Working knowledge of State regulations regarding medication administration and additional activities.
Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.
Requirements:
Qualifying Education, Training, and Experience
Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN)
The hourly rate for this position is based on experience and level of licensure.
Special Requirements
Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation.
Performs duties “on-call” to attend to issues regarding medication administration and additional activities.
Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.
$33k-45k yearly est. 17d ago
Patient Care Coordinator
Nebraska Cancer Specialists 3.6
Patient care coordinator job in Omaha, NE
If you are looking for a rewarding career where you can positively impact the lives of others, this could be the job for you!
Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking FT patient focused individuals in our scheduling department. The PatientCareCoordinator will schedule patient appointments, lab, therapies, scans and referrals.
Why join the team at Nebraska Cancer Specialists:
Monday through Friday, daytime hours
Paid time off, with holidays and your birthday off paid by the practice
Excellent benefits including AFFORDABLE healthcare and paid Short & Long Term Disability and Life Insurance
401k employer contributions
CEU/Conference allowance
Educational Assistance
Other great perks
Comments from some of our new employees!
"The thing that motivates me the most is knowing I am part of such an amazing team that cares for our patients as well as their staff. NCS has already showed me in the less than 90 days I have been here they appreciate each and every employee by going above and beyond in so many ways. I honestly believe I work for the best place and am where I am meant to be."
"I am excited about being a bright spot in our patients difficult journey. I know that they most definitely do not want to be here but my hope is that the patients find some kind of comfort in us. I'd say I'm worried about finding my footing here but have great people around me to help me with that!"
Job functions include:
Check in patients as they arrive for their appointment
Schedule appointments by reviewing providers' orders in the Q- including scans/consults/test/procedures either with our office or other medical facilities.
Welcome and greet patients/families/visitors to clinic in a manner that is helpful and friendly.
Handle phone calls in a timely manner and provide detailed messages and much more!
Requirements
A high school diploma or equivalent
Preference will be given to candidates with experience in customer service and/or patient scheduling, reception, secretary work, electronic medical records, and multi-line phones.
Ability to work at other locations as needed and for meetings
Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.
$29k-36k yearly est. 20d ago
Front Desk Closing Shift Part Time
Genesis Health Clubs 3.8
Patient care coordinator job in Lincoln, NE
Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments
- Keeping Towels in Motion
- Building relationship with Members
$24k-30k yearly est. 17d ago
Patient Transfer Coordinator II
Air Methods 4.7
Patient care coordinator job in Omaha, NE
Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers.
Essential Functions and Responsibilities include the following:
Receive physician requests from transferring facilities and coordinatepatient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion.
Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use
Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data
Clearly communicate and expedite ground and air transportation requests
Other duties as assigned
Additional Job Requirements
Regular scheduled attendance
Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience
2 to 5 years Customer Service experience preferred
Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally.
Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients.
Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital.
Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers
Typing speed of 30 wpm
Skills
Medical terminology knowledge, prior dealings with physicians and/or hospital processes
Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines
Excellent communication and presentation skills, both written and verbal
Strong interpersonal skills and a high degree of collaboration at all levels
Processes data within already defined procedure
Ability to be a team player with a professional attitude and communicate effectively with in small group settings
Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers
Computer Skills
Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
Typing speed of 30 wpm
Certificates, Licenses, Registrations
None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$33.4k-48.4k yearly Auto-Apply 8d ago
Bilingual Medical Office Receptionist
Bluestem Health 2.9
Patient care coordinator job in Lincoln, NE
Full-time Description
We are looking for a medical receptionist to join our team of professionals. This is a full-time (40 hours per week), non-exempt position.
The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information and performing all clerical duties necessary to prepare patient visits.
Essential Duties:
Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
Maintains confidentiality of personal and financial information.
Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended.
Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patients' arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Answers patients questions
Maintains the reception and patient waiting areas.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Gathers third party payment information and records charges
Establishes that each patient is offered and advised of the Sliding Fee Scale.
Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments.
Collects and maintains patient registration and utilization data for reports.
Work in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
Performs other necessary duties as required to support the clinic and ensure patient flow.
Requirements
High School diploma or GED required
Fluent in Burmese/Karen
One year of medical office experience preferred
Strong computer skills, including working knowledge of Microsoft Excel and Word
Bilingual preferred, but not required
Good oral and written communication skills
Highly organized, attentive to detail, quality and accuracy
High energy and a positive attitude
Strong commitment to customer service and professionalism
Ability to interrelate with a wide variety of people and cultures
Ability to maintain high level of confidentiality
An ability to fulfill their job requirements with minimal supervision
Ability to communicate effectively in person and on the telephone with the public, patients, and staff
Bluestem Health is an equal opportunity employer. There is no discrimination with regard to hiring, assignments, promotion or other conditions of staff employment because of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference or a disability not pertinent to the assigned job.
$31k-36k yearly est. 60d+ ago
Emergency Admissions Registrar
York General 3.8
Patient care coordinator job in York, NE
Emergency Admission Registrar - As Needed (PRN) Department: Emergency Reports to: Director, Emergency
Join Our Award-Winning Team!
York General is seeking a PRN Emergency Admission Registrar to support our Emergency Department. If you have a passion for customer service and thrive in fast-paced environments, this is the perfect opportunity to make a meaningful impact.
Why Join York General?
Service-Oriented - Be the first point of contact, offering comfort and support to patients in critical moments.
Best Place to Work - Recognized by
Modern Healthcare
for 11 consecutive years!
Growth & Support - Work in a collaborative setting where your contributions truly matter.
What You'll Do:
Process emergency admissions with accuracy and efficiency.
Obtain medical records and assist with documentation as needed.
Work alongside RNs and paramedics to support patientcare under RN supervision.
What You Bring:
High school diploma or equivalent.
Strong computer, written, and verbal communication skills.
Attention to detail and ability to multitask in a high-energy environment.
A commitment to delivering outstanding customer service.
Perks & Benefits:
Competitive pay with shift differentials.
Supportive and team-oriented workplace culture.
Opportunity to gain hands-on experience in a dynamic healthcare setting.
If you're ready to make a difference in emergency care, apply today!
$26k-31k yearly est. 60d+ ago
Patient Service Coordinator
Blue Cloud Pediatric Surgery Centers
Patient care coordinator job in Omaha, NE
NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patientcare environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$28k-38k yearly est. 14d ago
Patient Access Specialist- Full Time
Father Flanagan's Boys' Home
Patient care coordinator job in Omaha, NE
Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.Availabile Shifts:
Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:30a-4:30p
Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:15a-4:15p
Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 8:15a-5:15p
MAJOR RESPONSIBILITIES & DUTIES:
Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified.
Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference.
Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place.
Follows established protocols and procedures for verification and collection of pertinent demographics.
Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation.
Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit.
Monitors patientcare waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH.
Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed.
Assists in coordinating and scheduling interpretive services as identified needed.
Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed.
Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed.
Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals,
Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to apply knowledge of electronic medical records, charts and medical terminology.
Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology.
Ability to maintain petty cash funds, make change and process credit cards.
Ability to give attention to detail and follow established standards and procedures.
Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes.
Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families.
Knowledge of telephone etiquette required.
Ability to handle multiple tasks at a time.
REQUIRED QUALIFICATIONS:
High school diploma or equivalent required.
Basic Life Support (BLS) certification within 120 days of transfer or hire required.
PREFERRED QUALIFICATIONS:
Minimum of 3 years' experience working in a clinic and/or hospital setting preferred.
Knowledge of Explanation of Benefits (EOB) preferred.
Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.
Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
$27k-34k yearly est. Auto-Apply 9d ago
Patient Access Representative, Part-Time
Think Whole Person Healthcare
Patient care coordinator job in Omaha, NE
Job Description
CORE VALUE COMMITMENT:
In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another's diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration.
JOB SUMMARY:
The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think's pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems.
Days/Hours:
Tuesday-Friday
4:00 p.m.-8:00 pm
Location:
Think West
17841 Pierce Plaza
Omaha, NE 68130
ESSENTIAL JOB FUNCTIONS:
Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions.
Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances.
Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible.
Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed.
Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications.
Acquire signature for patient release and schedule future appointments in appropriate systems.
Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate.
Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience.
KNOWLEDGE, SKILLS & ABILITIES:
Basic knowledge of medical insurance processes and workflows.
Knowledge of HIPAA and privacy rules.
Skill at communicating in a professional manner, both verbally and in writing.
Skill in using a computer and a variety of software, including, Word and Outlook.
Skill in attention to detail and accuracy.
Ability to communicate effectively, both verbally and in writing.
Ability to deliver excellent customer service and patient education.
Ability to work independently and in a team environment.
Ability to be a good representative of Think.
EDUCATION & EXPERIENCE:
Highschool Diploma/GED Required. A minimum of one (1) year of customer service experience required and one (1) year medical receptionist experience preferred.
WORKING CONDITIONS AND PHYSICAL EFFORT:
This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort.
Must be able to:
Sit/Stand 80% or longer of a workday.
Walk 20% of a workday.
Requires ability to lift up to 25 pounds without assistance.
Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally.
Requires repetitive use of hands for: simple grasping, fine manipulation, computer use.
Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range.
NOTE: The information above is a reflection of the general nature of job duties. From time to time, additional duties may be assigned.
Think is an Equal Opportunity Employer
Job Description
OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today!
Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments.
Position details
Status
Full-Time
Shift
Days
FTE / Hours
1.0 / 40
Schedule
Mon - Fri: 8:00a - 4:30pm
Position Requirements
Education: High School diploma or equivalent required.
Licensure: N/A
Certification: N/A
Experience:
2+ years of customer service-related experience, required.
2+ years prior healthcare experience, preferred.
2+ years experience working in a fast-paced environment preferred.
Required Knowledge/Skills/Abilities
Understanding the revenue cycle is preferred.
Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace.
Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility.
Essential Job Functions
Always provide exceptional customer service by placing the patients' needs above all else.
Utilization of multiple computer software programs, simultaneously.
Preregistration of patient charts, prior to service
Insurance verification for eligibility
Collect copayments and patient balance payments, in a professional manner.
Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately
Check in patient in an efficient, complete, and personalized manner.
Schedule appointments accurately with patient convenience as a priority.
Leave a lasting impression that differentiates OrthoNebraska from other organizations.
Assist patients with wayfinding within our campus.
Assist patients with paperwork, when necessary.
Maintain confidentiality and demonstrate respect for patient rights.
Regularly attend and actively participate in team meetings, which may be held outside of normal business hours.
Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission.
Team member is responsible for all other duties as assigned.
Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.
$26k-31k yearly est. 22d ago
Patient Access Representative FT and PRN
Hospital Management Company 4.2
Patient care coordinator job in Papillion, NE
Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests.
Essential Functions:
A: Job Specific
Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required
Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party
Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person
Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems
Schedule appointments for outpatient clinics and procedures as needed
Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed.
Educate each patient with pre-exam and if necessary, post-exam requirements within scope
Organizes, generates and distributes patient reminders, results, and recall letters
Establishes files, maintains information, and scans medical records in a timely and organized manner
Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit.
Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff
Attends and provides feedback for departmental staff meetings
Role Models the Principals of Family Hospital Management and Organizational Values.
Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients
Performs other duties as assigned on department and organizational level.
B: Company Specific
Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
Completes annual health, safety, and education requirements. Maintains professional growth and development.
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served.
Reports to work on time as scheduled; adheres to policies regarding notification of absence.
Attends all mandatory in-services and staff meetings.
Represents the organization in a positive and professional manner.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
Maintains current licensure/certification for position, if applicable.
Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
Compliance: Conducts job responsibilities in accordance with standards set forth in FHMC Code of Conduct, FHMC policy and procedures, applicable federal and state laws, and applicable standards.
Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous.
Knowledge/Skills/Abilities:
Excellent oral and written communication and interpersonal skills.
Problem solving abilities
Professional and positive demenor
Proficiency in Microsoft Office and data entry systems
Accuracy and attention to detail
Qualifications
Qualifications:
Education: High School diploma or GED required, associate degree or higher preferred
Licenses/Certification: BLS certification required, CHAA or CHAM preferred
Experience: 1- year experience in an acute patientcare setting preferred
$27k-30k yearly est. 19d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Omaha, NE
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
How much does a patient care coordinator earn in Lincoln, NE?
The average patient care coordinator in Lincoln, NE earns between $22,000 and $44,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Lincoln, NE
$31,000
What are the biggest employers of Patient Care Coordinators in Lincoln, NE?
The biggest employers of Patient Care Coordinators in Lincoln, NE are: