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Patient care coordinator jobs in Lincoln, NE - 132 jobs

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Patient Care Coordinator
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  • Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry

    Bebright

    Patient care coordinator job in Lincoln, NE

    We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.
    $18 hourly Auto-Apply 13d ago
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  • Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry

    Lincoln Pediatric Dentistry

    Patient care coordinator job in Lincoln, NE

    Job DescriptionWe are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.
    $18 hourly 13d ago
  • Care Coordinator (2071)

    Centerpointe 3.7company rating

    Patient care coordinator job in Lincoln, NE

    THE JOB As a Care Coordinator, you will provide targeted support to individuals receiving services, and assisting individuals and families to navigate community resources. You will follow-up with individuals care during transitions of care and to increase engagement in services. Ensure that coordinated systems of care are responsive to the assessed needs of individuals we service in a timely and comprehensive manner. The position is full-time, Monday through Friday. ABOUT CENTERPOINTE For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery. Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices. With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care. At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future. WHAT WE HAVE FOR YOU - A culture focused on work-life balance, personal and professional growth, inclusion, and engagement - Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities - Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!) - Competitive pay and excellent benefits, including: - Affordable Health, Dental, & Vision insurance - Free Group Life Insurance, AD&D and LTD policies for all full-time employees - 403(b) retirement plan with employer contribution - Discounted memberships with Genesis Health Clubs - Discounted Pet Insurance through Nationwide CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply! Qualifications WHAT YOU HAVE Required: - High school diploma or equivalent - Two or more years of experience working in Behavioral Health - Knowledge of co-occurring disorders and related needs - At least 21 years of age - Valid driver's license with acceptable DMV record (last 7 years) Bonus Points: - Bachelor's Degree in Psychology, Social Work, Counseling, or related field preferred
    $30k-35k yearly est. 15d ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient care coordinator job in Omaha, NE

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $42k-52k yearly est. 3d ago
  • Health Care Coordinator - LPN or RN

    Apace

    Patient care coordinator job in Lincoln, NE

    Part-time Description Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing. Salary Description Starting at $26.53-$30.51/per hour
    $26.5-30.5 hourly 60d+ ago
  • Health Care Coordinator - LPN or RN

    Region v Services

    Patient care coordinator job in Lincoln, NE

    Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing. Salary Description Starting at $26.53-$30.51/per hour
    $26.5-30.5 hourly 60d+ ago
  • Patient Access Specialist

    Children International 4.7company rating

    Patient care coordinator job in Omaha, NE

    Schedules Available: 6p-12a every Friday, with on call from 12a-6a - 6hr 5p-10p, 2x a week, including every 3rd weekend - 10hrs 6a-6p, 2x a week, including every 3rd weekend - 24hrs 6p-6a 2x a week, including every 3rd weekend - 24hrs 7a-7:30p, 2x a week, including every 3rd weekend - 24hrs 7p-7:30a, 2x a week, including every 3rd weekend - 24hrs Hiring Bonus: 20hrs+ up to $500 At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction. Essential Functions Patient Registration Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information. Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards. Collect necessary patient co-pays and other payment information as applicable. Manage additional registration tasks, such as handling In Basket messages and work queues (WQs). Check-In and Check-Out Conduct patient check-ins and check-outs, providing patients with necessary information regarding their appointments, procedures, or admissions. Confirm appointment details, direct patients to appropriate waiting areas, and provide discharge instructions upon check-out. Answer patient questions regarding hospital services, registration processes, and estimated wait times, ensuring a welcoming and informative environment. Point-of-Care Scheduling Handle point-of-care scheduling for follow-up appointments, procedures, or additional services as directed by healthcare providers. Coordinate closely with clinical teams to manage real-time scheduling needs in high-demand areas like the ED, Inpatient units, and Radiology. Provide patients with appointment details and instructions for future visits, ensuring that scheduling aligns with their treatment plans. Customer Service Adhere to Children's Nebraska customer service standards. Ensure a positive and professional demeanor during all patient interactions, resolving scheduling inquiries promptly and courteously. Respond to patient questions regarding available appointment times, provider availability, and service locations, and facilitate follow-up as needed. Departmental Collaboration Act as a liaison between clinical departments, the ED, and Radiology to support patient flow and minimize delays. Collaborate with clinical and administrative staff to optimize check-in, check-out, and scheduling processes, contributing to a seamless patient experience. Assist in managing walk-in patients, coordinating with relevant departments to accommodate immediate care needs. Compliance and Documentation Maintain confidentiality of patient information and adhere to HIPAA and hospital policies regarding data security and patient privacy. Document all registration, check-in, check-out, and scheduling information accurately in the EHR, ensuring records are current and accessible to relevant team members. Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Customer service experience Preferred and Experience in patient registration, healthcare administration, or a similar role within a hospital or clinical setting preferred. Preferred Skills and Abilities Strong customer service and interpersonal skills, with a focus on patient-centered care. Ability to multitask and stay organized in a fast-paced, high-pressure environment. Detail-oriented, with a commitment to accuracy in documentation and patient information. Effective communication skills for interacting with patients, families, and healthcare teams. Licenses and Certifications Primarily on-site in patient-facing areas, such as the ED, Inpatient departments, Radiology, and walk-in clinics. Variable shifts including evenings, weekends, and holidays as needed, especially for ED and Inpatient coverage. Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.
    $30k-34k yearly est. Auto-Apply 7d ago
  • Care Coordinator

    Adapt Chiropractic

    Patient care coordinator job in Papillion, NE

    Job Description Do you light up when patients hit milestones? Are you the steady guide who turns health goals into real results? Want a role where your exercise science brain and people-first heart both matter-every single day? Adapt Chiropractic in Papillion, NE is hiring a full-time Care Coordinator to guide patients through purposeful, life-improving care. You'll combine clinical precision (x-rays, posture analysis, inflammation scans) with goal-driven coaching, so patients not only feel better, but they also get better. Compensation & Perks: $21-$23 an hour, with the potential to move to a salary after 90 days Health care stipend (medical/vision/dental) PTO + 7 paid holidays Free chiropractic care for you immediatley, and for your household after 90 days SIMPLE IRA with 3% match after 1 year Birthday gifts + work anniversary bonuses Team lunches/outings & real growth opportunities If you're serious about helping people restore function and build healthier lives, keep reading! ABOUT THIS ROLE Full-Time Mon, Wed, Thu: 6:40 AM-11:00/12:00 PM → break → 2:00 PM-6:00/7:30 PM (hours vary depending on reports) Plus: Weekend availability 2x/month for screenings/community events (typically 4-hour shifts) While working as our Care Coordinator, each day brings something new! You welcome new and established patients and guide them through exams with warmth and clarity. You perform X-rays, analyze posture, run inflammation scans, and accurately record trauma/patient histories. You introduce exercise protocols, conduct progress exams, and help patients set meaningful health goals-then you celebrate the wins. You also represent Adapt Chiropractic at community events, building trust and awareness across Papillion. OUR CHIROPRACTIC OFFICE Founded in 2021 by Dr. D'Anthony and Lydia Doss, Adapt Chiropractic is a community-centered, family-focused wellness hub in Papillion. We're committed to education, corrective care, and supportive teamwork, so patients and team members alike experience genuine growth. You'll join a tight-knit crew that values professional development, excellent patient care, and real human connection. WHAT WE'RE LOOKING FOR IN A CARE COORDINATOR You're personable, focused, calm under pressure, and relentless in pursuit of patient outcomes. You communicate clearly, stay organized, and love learning. You might be a great fit if you: Have a background or strong interest in exercise science, kinesiology, personal training, or wellness coaching Enjoy clinical workflows and patient-facing care Love goal-setting and tracking progress with patients Thrive in a fast-paced, team-based environment Are excited to represent our mission at community events Requirements: Nebraska X-ray Certification (required within 2 months of hire) Willingness to study outside office hours to obtain certification Study materials provided; employer covers the $400 state exam fee Ability to work the listed schedule and attend 2 weekend events/month Strong communication and customer service skills Ready to build a rewarding career in patient-centered wellness? Apply today using our short initial application and take the first step toward a Care Coordinator role that helps families in Papillion move, feel, and live better. Job Posted by ApplicantPro
    $21-23 hourly 4d ago
  • Front Desk Specialist

    Alivation Health, LLC 3.8company rating

    Patient care coordinator job in Lincoln, NE

    ALIVATION HEALTH, LLC Integrated Health Center | Next Level You Lincoln, NE 68526 A leader in integrated Mental Healthcare for over 20 years with Pharmacy, Primary Care, Aesthetics and Research divisions all in one location, where ideas and opinions are valued and expected, seeks an adaptable and compassionate candidate to join our Patient Experience Team in an innovative culture, putting the patient's health and well-being first. CORE VALUES: Drive | Passion | Humility | Openness | Discipline JOB TITLE: Front Desk Specialist STATUS: Regular Full-Time If you have a passion for the highest standard of patient care, enjoy a fast-paced full-cycle workflow, and possess an innate learning desire that resonates with our core values, we would like to meet you. Ultimately, you will play an important role on our team as a trusted administrative resource to the clinic. TALENT: Eager, determined to achieve success, and committed to making a difference every day Compassionate and care deeply about our patients and their experience Love what you do and where you work Not afraid to ask questions and grow as a professional Ability to have open, honest conversations with patients and team members Self-motivated Believe in integrity in everything you do KEY RESPONSIBILITIES: (Job Description Available Upon Demand) Supports and implements the practice mission and strategic vision within their respective departments. Handles confidential information requiring professional discretion and compliance with protected health information, data integrity and security policies. Welcomes and greets patients and visitors in the reception area in a helpful and friendly manner, creating a pleasant environment. Checks-in patients, schedules appointments, verifies demographic information, ensures accurate check-out. Schedules patient flow to clinic based on appointment policies and clinic expectations. Exercises problem-solving and diplomacy in de-escalating patient frustrations and refers patients to the appropriate designated personnel. Schedules appointments with appropriate provider. Assists with telephone triage of calls from patients. Assists patients with medical records-related task such as medication lists. Other administrative duties as assigned to meet practice needs. QUALIFICATIONS: High School Diploma | Knowledge of HIPAA Compliance Standards | Proficient In Electronic Medical Records (EMR) Systems, Microsoft Platforms & Keyboarding Skills | Fast-Paced Environment Multitasker | Advanced Telephone Skills | Medical Records Experience A Plus EXPERIENCE: Previous Experience In A High-Volume Medical Clinic Setting COMPENSATION: $19 Hour COMPREHENSIVE BENEFITS PACKAGE: Clinic-Owned, Innovative Aesthetic Environment Discounted Primary Care Office Visits for Employees Amazing Team Culture Company Sponsored Events No On-Call Shifts No Nights or Weekends Corporate Employee Discounts Free Parking 91 Hours PTO Seven Paid Holidays Health Insurance (Employee Premium Allotment) Dental Insurance Vision Insurance Short-Term & Long-Term Disability Insurance Paid Life Insurance Policy Employee Assistance Program (EAP) Health Savings Account 401(k) Matching Retirement Plan EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Practice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $19 hourly 60d+ ago
  • Patient Care Coordinator

    Nebraska Cancer Specialists 3.6company rating

    Patient care coordinator job in Omaha, NE

    If you are looking for a rewarding career where you can positively impact the lives of others, this could be the job for you! Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking FT patient focused individuals in our scheduling department. The Patient Care Coordinator will schedule patient appointments, lab, therapies, scans and referrals. Why join the team at Nebraska Cancer Specialists: Monday through Friday, daytime hours Paid time off, with holidays and your birthday off paid by the practice Excellent benefits including AFFORDABLE healthcare and paid Short & Long Term Disability and Life Insurance 401k employer contributions CEU/Conference allowance Educational Assistance Other great perks Comments from some of our new employees! "The thing that motivates me the most is knowing I am part of such an amazing team that cares for our patients as well as their staff. NCS has already showed me in the less than 90 days I have been here they appreciate each and every employee by going above and beyond in so many ways. I honestly believe I work for the best place and am where I am meant to be." "I am excited about being a bright spot in our patients difficult journey. I know that they most definitely do not want to be here but my hope is that the patients find some kind of comfort in us. I'd say I'm worried about finding my footing here but have great people around me to help me with that!" Job functions include: Check in patients as they arrive for their appointment Schedule appointments by reviewing providers' orders in the Q- including scans/consults/test/procedures either with our office or other medical facilities. Welcome and greet patients/families/visitors to clinic in a manner that is helpful and friendly. Handle phone calls in a timely manner and provide detailed messages and much more! Requirements A high school diploma or equivalent Preference will be given to candidates with experience in customer service and/or patient scheduling, reception, secretary work, electronic medical records, and multi-line phones. Ability to work at other locations as needed and for meetings Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.
    $29k-36k yearly est. 16d ago
  • Bilingual (Spanish) Front Office

    Drew Edmond-State Farm Agency

    Patient care coordinator job in Lincoln, NE

    Job Description Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! State Farm Agency, located in Lincoln, NE has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish. Responsibilities include but not limited to: Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems. Be the first point of contact and redirect calls or handle based on customer needs Handle incoming and outgoing mail Update policyholder's contact information such as phone number and email address Print and fax proof of insurance or send proof of insurance to the customer As State Farm Agent Team Member, you will receive... Base Pay plus Bonus and Commission (based on licensing and experience) Opportunity for Quarterly salary raise based on production. Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual Spanish/English Dependable and have a track record of providing excellent customer service to client Quick learner with excellent phone skills/manners Excellent communication skills - written, verbal and listening Must have a dependable vehicle to and from work Property and Casualty (must be able to obtain) Life and Life license (must be able to obtain) Must have a clean criminal background/ Background check will be performed If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $25k-31k yearly est. 6d ago
  • Front Desk Closing Shift Part Time

    Genesis Health Clubs 3.8company rating

    Patient care coordinator job in Lincoln, NE

    Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments - Keeping Towels in Motion - Building relationship with Members
    $24k-30k yearly est. 14d ago
  • Patient Transfer Coordinator II

    Air Methods 4.7company rating

    Patient care coordinator job in Omaha, NE

    Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers. Essential Functions and Responsibilities include the following: Receive physician requests from transferring facilities and coordinate patient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion. Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data Clearly communicate and expedite ground and air transportation requests Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience 2 to 5 years Customer Service experience preferred Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally. Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients. Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital. Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers Typing speed of 30 wpm Skills Medical terminology knowledge, prior dealings with physicians and/or hospital processes Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines Excellent communication and presentation skills, both written and verbal Strong interpersonal skills and a high degree of collaboration at all levels Processes data within already defined procedure Ability to be a team player with a professional attitude and communicate effectively with in small group settings Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers Computer Skills Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook Typing speed of 30 wpm Certificates, Licenses, Registrations None Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33.4k-48.4k yearly Auto-Apply 5d ago
  • Front Desk (FT)

    Nebraska Orthopaedic Center 4.4company rating

    Patient care coordinator job in Lincoln, NE

    Job Title: Front Desk *Typical Schedule: Monday-Friday 6:15am-5pm (8-hour shift) Job Type: Full Time We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination. Essential Job Duties: Greet and register patients in a prompt, pleasant, and helpful manner. Verify patient demographic and insurance information and update in the medical record as needed. Maintain and update current information on physicians' schedules ensuring that patients are scheduled properly. Answer telephone, screen calls, take messages, and provide information. Answer questions regarding patient appointments. Relay necessary messages to staff. Oversee waiting area, coordinate patient movement, report problems and irregularities. Maintain patient confidentiality and follow HIPAA Guidelines. Attend meetings as required. Desired knowledge, skills and/or other abilities: Knowledge of clinic operating policies Ability to effectively examine documents for accuracy and completeness Ability to prepare records with attention to detail Strong verbal and written communication skills A team-player mentality and a willingness to provide support for co-workers Self-motivated with the ability to multi-task while working in a fast pace environment High School Diploma or GED with a minimum of one year experience in a medical office setting is preferred. Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete's downtime so they can complete to the best of their ability. EOE *Schedules can vary depending on department needs. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Free parking Health insurance License reimbursement Life insurance Paid time off Tuition reimbursement Vision insurance
    $24k-29k yearly est. 12d ago
  • Bilingual Medical Office Receptionist

    Bluestem Health 2.9company rating

    Patient care coordinator job in Lincoln, NE

    Full-time Description We are looking for a medical receptionist to join our team of professionals. This is a full-time (40 hours per week), non-exempt position. The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information and performing all clerical duties necessary to prepare patient visits. Essential Duties: Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries. Maintains confidentiality of personal and financial information. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended. Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patients' arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Answers patients questions Maintains the reception and patient waiting areas. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Gathers third party payment information and records charges Establishes that each patient is offered and advised of the Sliding Fee Scale. Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments. Collects and maintains patient registration and utilization data for reports. Work in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care. Performs other necessary duties as required to support the clinic and ensure patient flow. Requirements High School diploma or GED required Fluent in Burmese/Karen One year of medical office experience preferred Strong computer skills, including working knowledge of Microsoft Excel and Word Bilingual preferred, but not required Good oral and written communication skills Highly organized, attentive to detail, quality and accuracy High energy and a positive attitude Strong commitment to customer service and professionalism Ability to interrelate with a wide variety of people and cultures Ability to maintain high level of confidentiality An ability to fulfill their job requirements with minimal supervision Ability to communicate effectively in person and on the telephone with the public, patients, and staff Bluestem Health is an equal opportunity employer. There is no discrimination with regard to hiring, assignments, promotion or other conditions of staff employment because of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference or a disability not pertinent to the assigned job.
    $31k-36k yearly est. 60d+ ago
  • Emergency Admissions Registrar

    York General 3.8company rating

    Patient care coordinator job in York, NE

    Emergency Admission Registrar - As Needed (PRN) Department: Emergency Reports to: Director, Emergency Join Our Award-Winning Team! York General is seeking a PRN Emergency Admission Registrar to support our Emergency Department. If you have a passion for customer service and thrive in fast-paced environments, this is the perfect opportunity to make a meaningful impact. Why Join York General? Service-Oriented - Be the first point of contact, offering comfort and support to patients in critical moments. Best Place to Work - Recognized by Modern Healthcare for 11 consecutive years! Growth & Support - Work in a collaborative setting where your contributions truly matter. What You'll Do: Process emergency admissions with accuracy and efficiency. Obtain medical records and assist with documentation as needed. Work alongside RNs and paramedics to support patient care under RN supervision. What You Bring: High school diploma or equivalent. Strong computer, written, and verbal communication skills. Attention to detail and ability to multitask in a high-energy environment. A commitment to delivering outstanding customer service. Perks & Benefits: Competitive pay with shift differentials. Supportive and team-oriented workplace culture. Opportunity to gain hands-on experience in a dynamic healthcare setting. If you're ready to make a difference in emergency care, apply today!
    $26k-31k yearly est. 60d+ ago
  • Patient Service Coordinator

    Blue Cloud Pediatric Surgery Centers

    Patient care coordinator job in Omaha, NE

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $28k-38k yearly est. 11d ago
  • Patient Access Contact Center Representative-6

    Father Flanagan's Boys' Home

    Patient care coordinator job in Omaha, NE

    Acts as the initial contact person fielding incoming calls to BTNRH, focusing on customer service and the patient experience. Offers timely, courteous and confidential assistance to every caller ensuring first call resolution whenever possible. Collects and maintains accurate information on each patient to facilitate the patient encounter. Duties include the use of automated systems to expedite patient scheduling, insurance verification, call message routing, granting portal access and performing preregistration and other scheduling workflows or duties as assigned.SCHEDULE: Monday-Friday 8a-5pMAJOR RESPONSIBILITIES & DUTIES: Answers incoming calls and respond to patient inquiries in a courteous and professional manner. Determines appropriate actions to be taken which may include: Scheduling of appointment(s), Insurance inquiries, Service Estimates, InBasket messaging to clinical care team as well as call escalation with warm transfer when emergent needs are identified. Schedules appointments for patients and follow up on requested documentation which may include obtaining legal guardian consent, pre-visit paperwork, requesting external medical records, etc. Schedules, reschedules and cancels appointments as requested, communicating with patients, guardians and departments as necessary. Verifies patient insurance information and assist with billing inquiries such as estimated out of pocket liabilities. Coordinates interpretation services as needed for appointments. Provides instruction, driving/parking directions prior to appointment based on service location. Secures and maintains accurate and detailed patient records updating pertinent demographic, guardianship, insurance and emergency contact information at time of scheduling and patient assistance. Addresses patient complaints and escalate issues as needed. Remains current with provider and specialty specific scheduling preferences. Recognizes and responds appropriately to urgent/emergent situations per protocols. Stays up to date on hospital policies and procedures. Reviews daily work queues (WQ's) to assure accuracy of appointment information and completion of needed appointments. Meets quality and productivity standards for scheduling, registration, and phone management events, as defined by department leadership. Notifies appropriate leader, clinic or provider and utilizes incident reporting system if/as service recovery is needed to resolve a customer complaint/concern. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to safeguard the privacy of the medical information in the patient record, maintaining strict confidentiality of the patient's medical and financial records. Ability to communicate clearly and concisely both orally and in writing with all staff, physicians, and patients in all aspects of the job to allow efficiency and promptness for patient care. Demonstrates good judgment and reasoning skills along with high attention to detail. Ability to multitask efficiently and effectively working in a very busy work environment with a high volume of incoming/outgoing calls. Ability to serve as a positive role model, supporting the mission of the organization. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. One year of experience in a Healthcare industry call center, medical office or customer service-related field required. Basic computer skills and experience with electronic medical record software required. PREFERRED QUALIFICATIONS: Associate degree or higher preferred. Previous work with EPIC preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $27k-34k yearly est. Auto-Apply 21d ago
  • Patient Access Representative, Part-Time

    Think Whole Person Healthcare

    Patient care coordinator job in Omaha, NE

    Job Description CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another's diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think's pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. Days/Hours: Tuesday-Friday 4:00 p.m.-8:00 pm Location: Think West 17841 Pierce Plaza Omaha, NE 68130 ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: Highschool Diploma/GED Required. A minimum of one (1) year of customer service experience required and one (1) year medical receptionist experience preferred. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above is a reflection of the general nature of job duties. From time to time, additional duties may be assigned. Think is an Equal Opportunity Employer
    $27k-34k yearly est. 3d ago
  • Patient Access Representative FT and PRN

    Hospital Management Company 4.2company rating

    Patient care coordinator job in Papillion, NE

    Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests. Essential Functions: A: Job Specific Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems Schedule appointments for outpatient clinics and procedures as needed Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed. Educate each patient with pre-exam and if necessary, post-exam requirements within scope Organizes, generates and distributes patient reminders, results, and recall letters Establishes files, maintains information, and scans medical records in a timely and organized manner Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit. Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff Attends and provides feedback for departmental staff meetings Role Models the Principals of Family Hospital Management and Organizational Values. Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients Performs other duties as assigned on department and organizational level. B: Company Specific Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty. Completes annual health, safety, and education requirements. Maintains professional growth and development. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served. Reports to work on time as scheduled; adheres to policies regarding notification of absence. Attends all mandatory in-services and staff meetings. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department. Maintains current licensure/certification for position, if applicable. Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact. Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures. HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately. Compliance: Conducts job responsibilities in accordance with standards set forth in FHMC Code of Conduct, FHMC policy and procedures, applicable federal and state laws, and applicable standards. Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous. Knowledge/Skills/Abilities: Excellent oral and written communication and interpersonal skills. Problem solving abilities Professional and positive demenor Proficiency in Microsoft Office and data entry systems Accuracy and attention to detail Qualifications Qualifications: Education: High School diploma or GED required, associate degree or higher preferred Licenses/Certification: BLS certification required, CHAA or CHAM preferred Experience: 1- year experience in an acute patient care setting preferred
    $27k-30k yearly est. 15d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Lincoln, NE?

The average patient care coordinator in Lincoln, NE earns between $22,000 and $44,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Lincoln, NE

$31,000

What are the biggest employers of Patient Care Coordinators in Lincoln, NE?

The biggest employers of Patient Care Coordinators in Lincoln, NE are:
  1. AEG
  2. CenterPointe Hospital
  3. Bebright
  4. Lincoln Pediatric Dentistry
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