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Patient care coordinator jobs in Little Rock, AR - 173 jobs

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  • HSPD-12: Government Badging & Credentialing Specialist (Little Rock - REF1683R)

    Citizant 4.5company rating

    Patient care coordinator job in Little Rock, AR

    Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Salary Range: $32,700 - $38,700 (depending on experience). Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Clearance Requirement: US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one. Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $32.7k-38.7k yearly 4d ago
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  • Patient Care Coordinator (Registered Nurse) RN

    Arkansas Hospice, Inc. 3.3company rating

    Patient care coordinator job in Hot Springs, AR

    Job Description Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate. POSITION SUMMARY The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader. QUALIFICATIONS Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred. Licensure: Licensed as a Registered Nurse (RN) in Arkansas Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred. Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours. PRIMARY RESPONSIBILITIES Supervises assigned team members and coordinates their daily activities. Completes performance evaluations for all assigned staff members on a timely basis. Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains. Ensures Supervisory Aide Visits are made at least every 14 days by an RN. Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed. Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence. Assists in the coordination, development and revision of the patient's Plan of Care as needed. Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs. Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families. Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur. Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care. Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed. Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned. Coordinates medical/nursing student's rotation through Arkansas Hospice, Inc . Serves as a point of contact for university instructors as assigned. Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy. Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with Arkansas Hospice, Inc. policies and procedures. Serves on clinical committees as assigned or requested. Participates in community programs for the purpose of providing education and information about Arkansas Hospice, Inc. services to the community. Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff. Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office. Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee. Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff. Implements a system of ongoing evaluation of staff and patient care. Ensures adequate staffing is maintained: Participates in the selection and assignment of staff. Conducts interviews for clinical staff positions as needed. Recommends hiring, retention, and termination of personnel to the Area Manager Maintains strict confidentiality at all times. 26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation. 27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision. 28. Adheres to all organizational and departmental policies and procedures. 29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. 30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate. 31. Performs other duties as assigned. OFF SITE LOCATIONS: Coordinates referrals and admissions Maintains referral log COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology. 2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families. 3. Knowledge and acceptance of hospice philosophy and principles of care. 4. Skill in organizing and prioritizing workloads to meet deadlines. 5. Ability to recognize both positive and negative aspects of death and grief. 6. Ability to effectively supervise the work of assigned staff. 7. Ability to communicate effectively both orally and in writing. 8. Ability to communicate effectively with co-workers and other customers. 9. Ability to follow basic safety policies and procedures. 10. Ability to use good judgment and to maintain confidentiality of information. 11. Ability to work as a team player. 12. Ability to demonstrate tact, resourcefulness, patience and dedication. 13. Ability to accept direction and adhere to policies and procedures. 14. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine #IND123
    $37k-70k yearly est. 23d ago
  • Patient Care Coordinator (PCC)

    Healthy Connections, Inc. 3.0company rating

    Patient care coordinator job in Little Rock, AR

    Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door. As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential. Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here. Key Qualities for Success: * You lead with empathy and kindness, especially in stressful situations. * You communicate clearly and professionally with patients of all backgrounds. * You can juggle multiple tasks without losing attention to detail. * You're solution-oriented and know how to create a calm environment even when it's busy. Qualifications: * High school diploma or equivalent. * Two years of experience in a medical office or similar customer-facing role. * Strong communication and organizational skills. * Familiarity with Microsoft Office and electronic medical records systems. * Ability to travel to multiple locations, as needed. * Preferred: Bilingual (English/Spanish). Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Growth Opportunities: Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration. Benefits: * Competitive salary * Medical and dental insurance * 401(k) with company match * Paid vacation and sick leave * Four-day workweek * Additional employee wellness and support programs About Healthy Connections Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone. Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
    $24k-31k yearly est. 60d+ ago
  • Mobile Screening Van Driver & Patient Services Representative

    University of Arkansas for Medical Sciences 4.8company rating

    Patient care coordinator job in Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 03/31/2026 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:CI | Mammovan Department's Website: Summary of Job Duties:All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible. The Van Driver & Patient Representative will be responsible driving the screening vehicle and ensuring all required maintenance is performed. Also responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. This position requires travel with occasional overnight stays that are scheduled well in advance to allow for personal arrangements. Sometimes trip schedules include departures/arrivals after hours or on weekends, e.g., departure on a Sunday afternoon or returning on a Friday evening. The position also requires obtaining a commercial driver's license (CDL) and keeping it current/active. Qualifications: Minimum Qualifications: High School, GED or formal educational equivalent Teo (2) years of customer service experience-facing healthcare, medical office, registration, outreach, or community services setting Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Excellent customer service skills Valid AR CDL within 3 months of hire date Additional Information: Responsibilities: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service Schedules, reschedules, and coordinates appointments in EPIC. Conducts pre-registration as needed, inputs and/or updates accurate patient information. Processes walk-ins, creates new patient charts, accesses systems for orders as appropriate. Assists with referrals to other facilities for patient follow-up care as needed. Requests outside records and gathers outside medical records from referrals then enters in patient charts/PACS as needed. Operates the vehicle in a safe manner and maintains a valid commercial driver's license. Assists with setting up equipment/van and assists in all preparations for the screening event. Completes Pre- and Post-Trip checklist and reports any issues with van. Performs monthly, quarterly and annual maintenance reviews and maintains log of all maintenance events. Maintains inventory, orders and stocks supplies, cleans and maintains equipment. Ensures the van is clean, stocked with all items essential for events and patient care. Attends required training, in-services and departmental meetings. Participates in the orientation and/or training of new staff. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. May perform other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Driving, Hearing, Repetitive Motion, Sitting Frequent Physical Activity:Lifting, Standing, Walking Occasional Physical Activity:Climbing, Crouching, Feeling, Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping Benefits Eligible:Yes
    $33k-38k yearly est. Auto-Apply 22d ago
  • Mobile Screening Van Driver & Patient Services Representative

    University of Arkansas System 4.1company rating

    Patient care coordinator job in Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 04/06/2026 Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: CI | Mammovan Department's Website: Summary of Job Duties: POSITION SUMMARY - All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible. The Van Driver & Patient Representative will be responsible driving the screening vehicle and ensuring all required maintenance is performed. Also responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. This position requires travel with occasional overnight stays that are scheduled well in advance to allow for personal arrangements. Sometimes trip schedules include departures/arrivals after hours or on weekends, e.g., departure on a Sunday afternoon or returning on a Friday evening. The position also requires obtaining a commercial driver's license (CDL) and keeping it current/active. Qualifications: Minimum Qualifications: * High School Diploma plus two (2) years of customer-facing healthcare, medical office, registration, outreach, or community services setting * Valid AR CDL within 3 months of hire date. * Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. * Excellent customer service skills. Additional Information: Responsibilities: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service Schedules, reschedules, and coordinates appointments in EPIC. Conducts pre-registration as needed, inputs and/or updates accurate patient information. Processes walk-ins, creates new patient charts, accesses systems for orders as appropriate. Assists with referrals to other facilities for patient follow-up care as needed. Requests outside records and gathers outside medical records from referrals then enters in patient charts/PACS as needed. Operates the vehicle in a safe manner and maintains a valid commercial driver's license. Assists with setting up equipment/van and assists in all preparations for the screening event. Prepares van for departure and return trips and docking at shelter location. Completes Pre- and Post-Trip checklist and reports any issues with van. Performs monthly, quarterly and annual maintenance reviews and maintains log of all maintenance events. Responsible for facilitating the maintenance and repairs for all vans. Maintains inventory, orders and stocks supplies, cleans and maintains equipment. Ensures the van is clean, stocked with all items essential for events and patient care. Attends required training, in-services and departmental meetings. Participates in the orientation and/or training of new staff. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. May perform other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Driving, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Standing, Walking Frequent Physical Activity: Driving Occasional Physical Activity: Standing, Walking Benefits Eligible: Yes
    $28k-32k yearly est. Auto-Apply 15d ago
  • Patient Care Coordinator-Infectious Disease

    Arcare 2.9company rating

    Patient care coordinator job in Little Rock, AR

    Job Title: Patient Care Coordinator-Infections Disease Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Qualifications: * Bachelor's Degree Required * 2-4 years of related experience required * Strong understanding of healthcare systems, insurance, and community resources. Job Summary: Discover a rewarding career at Arcare. As a Patient Care Coordinator at Arcare, you will play a vital role in ensuring comprehensive care coordination for HIV/AIDS clients, combining traditional case management with enhanced patient coordination services. The PCC-Infectious Disease will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, communication, behavioral health, coordinated care, and insurance. Key Responsibilities: * Oversee the coordination of patients care while serving as a primary contact for patient and their families. * Assist with scheduling, transportation, and connecting patients to community resources and support programs. * Track patient progress, while identifying and resolving care coordination gaps to enhance patient outcomes. * Participate in ongoing training related to care coordination and quality. Skills & Attributes * Strong organizational and communication skills. * Ability to collaborate effectively across teams. * A commitment to patient advocacy and compliance. Company Paid Benefits: * Health, dental, and vision insurance * Paid time off (sick and vacation, up to 96 hours accrued annually) * Eight (8) paid holidays * One (1) floating holiday * One (1) birthday holiday * Life insurance * Long-term disability * Free Arcare clinic benefits for employees with Arcare health insurance * Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment) * Additional supplemental and family coverage available Application Assistance: If you need assistance with the application process, please email *************************. Equal Opportunity Employer: Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. #ind3
    $21k-29k yearly est. 1d ago
  • Patient Care Coordinator Cardiac/Tele/Med Surg

    Conway Regional Medical Center 4.6company rating

    Patient care coordinator job in Conway, AR

    The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * Registered Nurse with current, active Arkansas license * BSN preferred. * Certification preferred. * At least 2 years of medical surgical nursing, or middle management, experience preferred. * Proof of high school or equivalent or higher education * Basic keyboarding skills preferred.
    $24k-35k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator II

    Centene Corporation 4.5company rating

    Patient care coordinator job in Little Rock, AR

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. + Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate + Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed + Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan + Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service + May support performing service assessments/screenings for members and documenting the member's care needs + Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed + Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards + Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager + Provide education on benefits and resources available + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Requires a High School diploma or GED. Requires 1 - 2 years of related experience **License/Certification:** + For Arkansas Total Care plan - Bachelor's degree in social science/health-related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. This position is designated as safety sensitive in Arkansas and requires a driver's license, child and adult maltreatment check (before hire and recurring), and a drug screen (at time of hire and recurring). Must reside in AR or border city. Travel: 30%. required This is a field role. Candidate must reside in White county with additional coverage in Lonoke and Prairie counties. Pay Range: $17.50 - $27.50 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $17.5-27.5 hourly 60d+ ago
  • Front Desk Coordinator - Bryant, AR

    The Joint 4.4company rating

    Patient care coordinator job in Little Rock, AR

    Job Title: Wellness Coordinator - Full Time Pay Range: $15 - $18 per hour (depending on experience) + BONUS Potential PTO & Holiday Pay Lucrative bonus structure 4-5 days per week, including some Saturdays. Close to 40 hours per week. * About The Joint Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Key Responsibilities: * Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. * Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. * Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. * Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. * Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: * Bilingual preferred. * Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. * High school diploma or equivalent (Associate's degree or higher preferred). * Positive, upbeat attitude with a passion for helping others and driving sales. * Strong sales abilities, confident in presenting and closing memberships and service packages. * Willingness to learn, grow, and contribute to a high-performing sales culture. * Ability to work weekends and evenings as needed. * Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. * Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. * Ability to lift up to 50 pounds. * Previous office management or marketing experience a plus. Why Join Us? * Competitive pay with performance-based incentives. * Work in a positive, team-oriented environment focused on wellness and customer satisfaction. * Opportunities for career advancement and growth. * Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
    $15-18 hourly 32d ago
  • Patient Services Representative

    Health Advocates Network 4.5company rating

    Patient care coordinator job in Little Rock, AR

    Health Advocates Network is currently seeking a **Patient Services Representative** to work at a facility in **Little Rock, AR.** These are _registry_ positions with our company. **Pay Rate:** $17 / hour *W2 Description ========= Job Summary: DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care. Job Responsibilites: -Customer Service; acknowledge, smile and greet patients upon arrival/dismissal. -Respond to patient questions and or concerns according to DCA Policies. -Answering Telephones. -Scheduling Appointments. -Maintaining Appointment Book. -Confirming Appointments. -Follow up on no shows/cancellation of Appointments. -Register Patients on sign in sheet. -Post charges and payments to patient accounts. -Checking voicemail on a daily basis. -Maintain a clean and friendly waiting area for patients. Skills ==== Required Skills & Experience: -Experience answering telephones. -Must have exceptional customer service skills. Preferred Skills & Experience: -Experience working in a dental, medical, or other health-care office. -Knowledge of insurance plans (HMO/PPO). Education ======== Required Education: -High school diploma or GED. Preferred Education: -N/A Required Certifications & Licensure: -N/A Preferred Certifications & Licensure: -N/A If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at **(800) 928-5561** and ask to speak with **Chandler ** (Monday-Friday 8:30 AM-5:00 PM PST). Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
    $17 hourly 60d+ ago
  • Medical Front Office

    Apex Staffing

    Patient care coordinator job in Little Rock, AR

    Medical Front Desk Representative (Full-Time) Specialty Clinic | In-Office | High-Volume Environment A busy specialty clinic in Little Rock is hiring an experienced Medical Front Desk Representative to support daily front office operations. This position is best suited for someone who already understands medical office workflows and can manage patient interactions, scheduling, and insurance verification without hand-holding. Compensation Starting at $17 per hour, with higher pay based on experience Schedule Monday-Friday | 8:30 AM - 5:00 PM In-office role | No nights or weekends What You'll Be Responsible For Managing patient check-in and check-out with accuracy and professionalism Scheduling and maintaining appointments in a high-volume clinic Verifying insurance and ensuring patient information is complete and accurate Collecting co-pays and posting payments correctly Maintaining patient flow while supporting clinical staff Upholding HIPAA standards and protecting patient confidentiality Must-Have Experience Previous experience in a medical front desk or medical office role Hands-on experience with insurance verification and patient registration Comfortable handling payments and front office transactions Ability to multitask and stay organized in a fast-paced specialty clinic Strong communication skills and a professional, patient-focused demeanor Reliable attendance and punctuality This role requires prior medical office experience. Applicants without relevant experience will not be considered. #IND
    $17 hourly 5d ago
  • Patient Access Representative I- Bilingual Preferred

    Arkansas Children Hospital 4.2company rating

    Patient care coordinator job in Little Rock, AR

    ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Full time Department: CC017116 Access Primary Care ClinicSummary:Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Salary: Most new hires start between $16.30-$20.30 per hour, depending on experience and qualifications.Additional Information:Required Education:No education requirements Recommended Education:High school diploma or GED or equivalent Required Work Experience:Entry Level - Experience not Required.Recommended Work Experience:Required Certifications:Recommended Certifications:Description 1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
    $16.3-20.3 hourly Auto-Apply 60d+ ago
  • Schedule Specialist

    Unitedhealth Group Inc. 4.6company rating

    Patient care coordinator job in Bryant, AR

    Explore opportunities with Saline Memorial Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Primary Responsibilities: * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Required Qualifications: * High school education or equivalent experience Preferred Qualifications: * 1+ years of scheduling experience in a health care setting using an online scheduling system * Exceptional organizational, customer service, communication, and decision-making skills * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $14-28.8 hourly 6d ago
  • Patient Access Lead Rep, 5AM-1:30M - CHI St Vincent Infirmary

    Conifer Health Solutions 4.7company rating

    Patient care coordinator job in Little Rock, AR

    Demonstrates knowledge of departmental financial clearance and displays Patient Access leadership skills to lead a wide range of duties in support of departmental efficiencies which may include but not limited to arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports , drive team performance accountability , leads shift Patient Access Operations, collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also schedule diagnostic and/or surgical procedures, conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications. Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, completes departmental operational reports based on team performance accountability, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm High level working knowledge of all Software, programs and equipment, including PCs Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Advanced Understanding of Third Party Payor requirements preferred Advanced Understanding of Compliance standards preferred Advanced Patient Liability Collection performance and high achievement in productivity Must be crossed trained in all Patient Access service areas Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy Identifies opportunities to improve patient relations and shorten the time it takes to handle registration processes Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 2-4 year college degree in Business, Accounting, Medical Administration or related area preferred 2 - 4 years experience in medical facility, health insurance, or related area 3- 5 years experience in Patient Access preferred 1 - 2 years in supervisory or lead role preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Must be available for on-call scheduling support when required. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
    $27k-30k yearly est. Auto-Apply 9d ago
  • Patient Access Rep II - Days, CHI St Vincent Hospital

    Tenet Healthcare Corporation 4.5company rating

    Patient care coordinator job in Hot Springs, AR

    Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********
    $29k-33k yearly est. 60d+ ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient care coordinator job in Little Rock, AR

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $33k-45k yearly est. 25d ago
  • Patient Engagement Specialist

    Alsos Behavioral Management

    Patient care coordinator job in Morrilton, AR

    Schedules: 2nd shift M-Th and every other weekend 3pm-11:30pm 3rd shift F-M 11pm-7:30am Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.
    $16-18 hourly 14d ago
  • CENTRALIZED SCHEDULER - FT-DAYS

    Jefferson Regional Med Ctr 4.4company rating

    Patient care coordinator job in Pine Bluff, AR

    ******************************************************************************** What You Should Know About the Centralized Scheduler : Monday- Friday: Typical hours 8:00 a.m. - 4:30 p.m. is based within Jefferson Regional Patient Access Department Job Summary: The Centralized Scheduler is responsible for scheduling all outpatient diagnostic testing. This role is responsible for patient appointments across multiple departments within the hospital. They ensure efficient and effective scheduling to maximize patient satisfaction, optimize resource utilization, and support clinical staff. Centralized Scheduler Qualifications: High School diploma or equivalent required. Associate's Degree in Healthcare Administration or other related field preferred. Minimum Requirements: Minimum 1 year of medical office or hospital clerical experience. Must have proficient computer skills. Must be able to communicate with patients and physicians offices in a pleasant and professional manner at all times. Must be able to work under pressure with time constraints and must be able to coordinate multiple office duties at the same time. Strong organizational and multitasking abilities Preferred Requirements: Some knowledge of medical terminology and scheduling experience preferred. Proficiency in using electronic health record (EHR) systems and scheduling software is a plus. Benefits & Perks: your health and happiness matters! We offer: Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Career growth And much, much, more! Jefferson Regional complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
    $23k-28k yearly est. Auto-Apply 5d ago
  • Front Desk Checkout

    Engagemed

    Patient care coordinator job in North Little Rock, AR

    Receptionist A receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to coworkers, sorting and delivering mail to coworkers, and greeting visitors when they arrive. A receptionist helps create an environment and culture that enables a company to fulfill their mission to provide excellent client service. They are enthusiastic professionals serving as the first impression of a company. A receptionist is detail-orientated and a personable multitasker. They bring resourcefulness, organization, and exceptional communication skills to the front desk. A receptionist greets visitors and maintains visitor logs, including issuing visitor passes. They respond to internal and external inquiries and distribute accurate information. A receptionist performs some administrative tasks. Supervisory Responsibilities: None Duties/Responsibilities: Keep a safe and clean reception area Assist with simple administrative tasks Handle filing and data entry as requested Lock / Unlock doors during business hours Greet visitors in a professional and friendly manner Answer and direct phone calls / manage switchboard Receive deliveries; notify appropriate coworkers of deliveries Maintain professionalism and confidentiality with all materials Provide general support to visitor; including but not limited to: Direct visitors Notify appropriate coworkers of visitors Maintain security by monitoring logbook and issuing visitor badges Required Skills/Abilities: High school diploma or equivalent Two or more years in similar role OTHER KEY SKILLS: Friendliness Adaptability Dependability Attention to detail Ability to multitask and manage time wisely Working knowledge of Microsoft Office products (Outlook, Word, etc.) Organization skills to keep accurate records and find important information quickly Good verbal and written communication skills to interact with clients, visitors, vendors, and coworkers
    $23k-29k yearly est. 7d ago
  • Insurance Authorization Specialist

    Lifeline Vascular Care

    Patient care coordinator job in North Little Rock, AR

    Part Time Insurance Authorization Specialist At Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health care professionals who know how to provide excellent patient care and customer service. We look for people who have a strong work ethic with a positive outlook and team-work attitude with the skills to match. We are seeking a qualified Insurance Authorization Specialist for immediate placement in our Vascular Access Center, located in Little Rock, Arkansas . The ideal candidate will have 1 year experience in a healthcare setting. The Insurance Authorization Specialist will verify patient insurance coverage, obtain pre-authorizations and Primary Care Provider referrals, schedule patient appointments, coordinate the patient intake process and provide administrative support to the center. This is a challenging, fast-pace job with Monday to Friday schedule, NO nights and weekend shifts. Access Center hours Monday - Friday, 7 am to 4 pm. Our employees enjoy a great work/life balance and a highly supportive team environment. We offer competitive pay commensurate with experience and an excellent benefits package including the following: Health, Dental and Vision Insurance Basic Life and Disability Insurance Whole Life, Group Accident and Hospital Indemnity Flexible Spending Account or HSA available 401(k) with Employer match Paid Holidays and a generous Paid Time Off Plan Employment at Lifeline Vascular Care is contingent on successful completion of pre-employment screening and background check. Responsibilities and Duties: Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system. Correctly selects appropriate insurance payors in the patient's electronic chard and prioritizes accurately for billing. Works closely with the ROPS department on billing. Verifies and enters accurate patient demographic information into the scheduling system. Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures. Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician. Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing Participates in community education activities and programs Other duties as assigned. Monitor and maintain adequate inventory of medical supplies Assist in scheduling patients for vascular access procedures and provide assistance in transporting patients within the center Participate in community education activities regarding the Access Center Experience: Insurance Authorizations : 1 years (Preferred) Lifeline provides equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lifeline Vascular Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please submit resume on our online application site.
    $25k-36k yearly est. 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Little Rock, AR?

The average patient care coordinator in Little Rock, AR earns between $21,000 and $43,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Little Rock, AR

$30,000

What are the biggest employers of Patient Care Coordinators in Little Rock, AR?

The biggest employers of Patient Care Coordinators in Little Rock, AR are:
  1. ARcare
  2. University of Arkansas
  3. Healthy Connection
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