Patient care coordinator jobs in Louisville, KY - 141 jobs

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

Job Description Patient Care Coordinator At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities Administrative Support: Perform a range of office tasks efficiently. Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. Communication: Handle incoming calls and follow up with patients professionally. Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. Office Environment: Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required. Preferred: 2 years' experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

Patient Care Coordinator At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities Administrative Support: Perform a range of office tasks efficiently. Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. Communication: Handle incoming calls and follow up with patients professionally. Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. Office Environment: Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required. Preferred: 2 years' experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

The Role: In this pivotal role, you will play a key part in our continued success. You will be responsible for a variety of essential duties. This is to ensure the best client, family, caregiver match and customer service experience possible. This role works closely with clients and families daily, to be able to learn and have a deep understanding of what they need and want. This role with work closely with our Scheduler position to ensure we are providing Premier quality service to each of our clients. Responsibilities: Ensure the best client, family, caregiver match and customer service experience possible. Work in system technology platforms for communicating and scheduling with clients and caregivers, i.e., Outlook, iPhone App, WellSky (formerly ClearCare) and others. Provide timely and supportive response to caregiver and client questions and concerns Input daily, schedules, notes and follow ups in Software System that runs the business Manage Client Care Plans, satisfaction surveys and visits Participate in initial client calls, assessments and introductions Participate in TB testing/screening for employees Participate in after hours on call 5 weekdays per month and 1 weekend per month Benefits: - Annual Salary between $40,000 to $50,000 - Rotating Friday off every 4-6 weeks - 3% match IRA after 90 days - Share in monthly Incentive program after 90 days - Accrued PTO at 6 hours/month - Company paid Life Insurance, $25,000

Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Louisville, KY. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications. You will be responsible to coordinate medication deliveries and payment of the order. You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. I n addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication. Qualifications HS diploma 1-2 years' experience in a high volume retail or specialty pharmacy Must be able to provide compassionate, superior customer service in a timely manner over the phone Strong written and verbal communications skills Proficient with computers Clear background and valid education Additional Information Are you an experienced Customer Service Specialist looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you! For immediate consideration send your resume Hannah Barreta or call 321-710-4797

Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately. Ensures all insurance is verified and communicated to clinical staff and patients. Ensures all financial obligations are communicated with the patient and properly noted for each procedure. Ensures all accounts are properly credited when payment is received. Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists. Actively participates in recall program to ensure goals are achieved. Qualifications High school diploma Have strong communication skills Have an eagerness to learn and grow Must pass a background check and drug screen

Hours: Monday-Friday 3:30pm-12:00am Pay Range: Up to $20 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. ESSENTIAL JOB FUNCTIONS: The Care Coordinator will work with Care Center of Excellence, Physician Management Resources (PMR), market leaders, external clients and HMO to establish, maintain and support outpatient utilization management in PMR and delegated utilization management in ChenMed Medical Centers. **Primary Duties and Responsibilities** + Daily review of approved and pended outpatient requests for PMR clients and ChenMed Markets. + Provide insights to the PMR team and Network Director and work with them to take action. + Facilitate a daily process to help redirect poorly supported requests by: + Providing feedback to Humana, Careplus, Wellcare and Coventry and working through daily authorization requests when information is missing. + Create process for managing requests when patients need to see the primary care provider by coordinating with primary care provider and Market leaders. + Enable a member of PMR network or clinical team to reach out to authorization requester when deemed necessary. **_Other responsibilities may include:_** + Drive the current delegated/non-delegated utilization management model to a sustainable and reproducible one dependent on market needs. + Travel as needed to PMR & ChenMed markets for training and support. KNOWLEDGE, SKILLS AND ABILITIES: + Excellent analytical skills in order to solve the complex and logistical problems. + Strong communication and interpersonal skills, both written and verbal, as well as delivery skills for presentations and training. + Excellent organizational skills with ability to effectively manage multiple tasks and responsibilities. + Ability to deliver efficient, high quality results within tight deadlines. + Works well independently and within a team. + Excellent influencing and negotiation skills. + Ability to explain complicated financial terms and utilization data to physicians/staff. + Ability to understand, interpret and communicate all types of provider, regulatory contracts and utilization management data. + Fluent in English. EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS: + Bachelor's degree. + 3+ years Utilization Management and/or Provider Relations or Healthcare Analyst experience or similar background. + Advanced MS Word and Excel. + The ability to establish credibility quickly and the willingness to take a strong approach to leadership. + An understanding of the communities that ChenMed and PMR serves, including the complexities of Medicare programs to patients in the current healthcare marketplace. **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job Description Join Our Team at Vitality Living as an Engagement Coordinator at our Vitality Living Springdale Community! Are you looking for a job where you can make a real difference? A career that allows you to positively impact the lives of others every single day? If so, we want YOU to be part of our mission to make the world a better place. At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! As a Vitality Living Engagement Coordinator, you will impact lives as you: Participate in the planning, implementation, and promotion of activities to enhance the quality of life for all residents Safely transport residents in community bus or another vehicle according to schedule Facilitate engagement programs that promote a vibrant lifestyle; model appropriate and successful engagement of residents Create engagement for residents based on their preferences, experiences, and lifelong interests as reported in the resident life journal Coordinate outings, special events, and partnerships with the greater community to enhance overall engagement experience for residents Perform other duties as assigned by the Executive Director, Engagement Director, or Memory Care Director Join us today if you meet the following requirements: Ability to facilitate dignified, purposeful, and individualized programming to meet the needs of residents, family, and team members Effectively communicate with and engage individuals with Alzheimer's disease or related dementia in a manner that promotes their success and quality of life Computer skills Must have a valid driver's license Some of our benefits include: Monthly and quarterly perfect attendance bonuses 401k Job Details: Part-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Job Description Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications High school graduate or GED Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred Sound knowledge of the framework, organization, and function of home care including eligibility requirements Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills Professional appearance and demeanor

Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Schedule: Mon-Fri 7:20am - 5:00pm ; Once a month 6pm Travel Required: Yes - Throughout Louisville Metro The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please Complete Survey to be Considered: ************************************** M7SYDhF/102127

​Patient Recovery Coordinator Nights and weekends We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Patient Recovery Coordinator, you will be responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. The Patient Recovery Coordinator will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. This role must understand and have respect for everyone's unique path to recovery. The Patient Recovery Coordinator will coordinate care with referral sources to assist patients in maintaining recovery. Requirements:   High school diploma or equivalent. Peer Support Certification required by the state in which the facility operates CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Valid Driver's license and ability to travel up to 10% locally Successfully complete, maintain, and submit to the department documentation of a minimum of six (6) hours of related training or education in each subsequent year Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities:  Assist patients in overcoming barriers to treatment. Patient Recovery Coordinator supports recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community, through group facilitation. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Provide education to patients around wellness management and recovery skills. Document in EMR, as necessary. Documents in patients record timely, accurately, and appropriately. Complete all general shift reports and documentation for your shift prior to the end of the shift, ensuring all documentation is signed. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized Supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Search patients for contraband and manage the patient's valuables and belongings. Perform periodic inspections of patient rooms and the transitional living facility. Working with the facility leadership team to develop corrective action plans to address problems/concerns as needed. Perform random drug screens as needed. Assist with AMA identification and interventions. Arrange referrals to other agencies and resources in the community when appropriate, updating aftercare plan in coordination with Discharge Coordinator. Provide support to clients as challenges arise from everyday activities. Conducts new orientation programming as scheduled, educating patients around community and natural supports, and how to utilize these in the recovery process. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Benefits:  18 days PTO (Paid Time Off)  401k with company match  Company-sponsored ongoing training and certification opportunities.  Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.  Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)  Discounted tuition and scholarships through Capella University.  Join our team. Join our mission.

**Become a part of our caring community and help us put health first** The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

The Pharmacy Care Coordinator acts as an extension of the ambulatory clinic team to support patient access to high touch, complex medication therapies. Works in collaboration with insurance companies, nursing, social workers, and pharmacy to obtain appropriate authorization for medications including registration with drug specific manufacturer programs when applicable. Performs tasks related to prescription billing including completing benefits investigations, assisting with the prior authorization process, and locating copay assistance options for patients to ensure affordability of specialty medications. The Pharmacy Care Coordinator escalates clinical support needs and questions to the pharmacist. Assists with clinic intervention outcomes tracking to monitor value of services. Coordinates patient outreach during clinic visits or via telephonic follow up to ensure continuity of care. Job Description: Baptist Health is searching for a Pharmacy Care Coordinator to join our team at the new Central Pharmacy, 1051 New Moody Lane, LaGrange, KY!, Louisville, KY vicinity. Completes benefit investigations to verify patient eligibility for prescribed specialty medications. Assesses requirements for authorization of medications and maintain knowledge of payer formularies and reimbursement. Supports third party prior authorization process and obtain appropriate overrides for new patients. Maintains accurate insurance information and monitor for prior authorization renewal needs to avoid gaps in medication therapy. Identifies financial assistance options to maximize copay savings and increase therapy adherence. Serves as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide administrative support and communicate changes in medication-related coverage. Utilizes the Electronic Health Record (HER) to maintain communication between departments and ensure accurate documentation in patient electronic charts. Performs phone functions professionally and in a timely manner, including answering phones, returning calls, and checking voice mail. Coordinates patient scheduling for initial and follow-up appointments. Triages patient clinical questions and third-party insurance denials to the pharmacist for intervention as appropriate. Facilitates adherence to medications by coordinating face-to-face or telephonic patient outreach for timely refills. Maintains a record of activities to support data collection, analysis, and ongoing reporting to leadership related to patient metrics and financial performance. Acts as a contact person for all non-clinical patient/customer questions. Minimum Qualifications High school diploma or equivalent. Current or eligible for Kentucky pharmacy technician registration (if not already registered with KY Board of Pharmacy, registration requires only an application and fee). National Pharmacy Technician Certification preferred. 2+ years pharmacy technician experience preferred. Prior experience with third party billing, financial counseling, or medical terminology and coding preferred. Prior experience with Epic EMR preferred. Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred. Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient advocate preferred. Benefits Tuition Assistance reimbursement program 40 hours of Paid Time Off available for use upon hire Company paid Maternity and Paternity Leave Bereavement Leave (includes pets) Employee Assistance Program Retirement plans with company match Company paid Basic Life Insurance & Long-Term Disability Health Insurance, Pharmacy, Dental, Vision and much more! Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job DescriptionDescription: Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Louisville, KY. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements: Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications. You will be responsible to coordinate medication deliveries and payment of the order. You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication. Qualifications HS diploma 1-2 years' experience in a high volume retail or specialty pharmacy Must be able to provide compassionate, superior customer service in a timely manner over the phone Strong written and verbal communications skills Proficient with computers Clear background and valid education Additional Information Are you an experienced Customer Service Specialist looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you! For immediate consideration send your resume Hannah Barreta or call 321-710-4797

Patient Care Coordinator At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities Administrative Support: Perform a range of office tasks efficiently. Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. Communication: Handle incoming calls and follow up with patients professionally. Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. Office Environment: Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required. Preferred: 2 years' experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

Job DescriptionDescription: Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Schedule: Mon-Fri 7:20am - 5:00pm ; Once a month 6pm Travel Required: Yes - Throughout Louisville Metro Position Summary The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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