Patient care coordinator jobs in Lynwood, CA - 968 jobs
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient care coordinator job in Beverly Hills, CA
Beverly Hills, California world-class plastic surgery practice is seeking a sales superstar for the position of PatientCareCoordinator (PCC) living within 30 minutes of the office for a patientcarecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship-trained plastic and reconstructive surgeon, and caters to an elite clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patientcare and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales positionwith administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $60-$75,000, plus incentives results in most PatientCareCoordinators earning a total compensation in year one in the $90-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
We appreciate your time and consideration.
$33k-50k yearly est. 1d ago
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Patient Service Rep - Internal Medicine (Playa Vista)
Cedars-Sinai 4.8
Patient care coordinator job in Los Angeles, CA
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patientcare flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patientcare, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 12992
**Working Title** : Patient Service Rep - Internal Medicine (Playa Vista)
**Department** : IM - Playa Vista
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $24 - $33
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$24-33 hourly 8d ago
Patient Registration Representative
Talentburst, An Inc. 5000 Company 4.0
Patient care coordinator job in Irvine, CA
Representative, Patient Registry
Duration: 6+ months contract with high possibilities of extension/conversion
The main function of a patient registry representative is to gather patient data for entry and perform verification of entered data
Key responsibilities:
• Sort and organize incoming mail by date
• Prepare data records for entry in system
• Collect missing information from external customers including hospital staff and doctor offices
• Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
• Perform data entry of implant patient registry (IPR) data
• Perform verification of IPR data
• Respond and answer basic patient registry questions
• Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review
Additional Skills:
• Ability to type 55 wpm accurately
• Good computer skills including usage of MS Office Suite
• Good written and verbal communication and interpersonal relationship skills
• Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
• Good problem-solving skills
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with internal customers
• Ability to work in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams
• Ability to provide feedback in a professional, direct, and tactful manner
Education and Experience:
• Associate's Degree or equivalent in related field
• 2-4 years of experience required
$35k-41k yearly est. 4d ago
Patient Access Representative
Insight Global
Patient care coordinator job in Los Angeles, CA
Day To Day:
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
MUST HAVES:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
PLUSES:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
$33k-42k yearly est. 2d ago
Patient Service Representative
Premier Infusion and Healthcare Services, Inc. 4.0
Patient care coordinator job in Torrance, CA
Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
Intake Department Assistant responsibility is to provide support to the Intake Department through the referral coordination process.
Reporting Relationship
Intake Supervisor
Scope of Supervision
None
Responsibilities include the following:
1. Responsible for transcribing all applicable information from the Intake Referral Form and patient information received from the referral source into the computer system correctly.
2. Handles all faxes incoming to Intake Department and distributes appropriately.
3. Calls referral sources to acknowledge receipt of faxes as applicable.
4. Logs all new referrals according to the current process.
5. Re-verification of insurance and demographics on restart patients as requested.
6. Manages the Intake Department Referral Board which gives visibility of the daily productivity as needed.
7. Enters patients info in CPR+
8. Processes simple referrals as requested such as Picc care orders, Hydrations, Inhalation Solutions, Injectable and basic referrals coming from Home Health.
9. Creates invoices and charges credit cards as applicable.
10. Makes outbound calls to follow up on a patient discharge, follow up on any missing information needed to process a referral such as an H&P, H&W, and address or obtain orders from a hospital or MDs office.
11. Back-up and follows-up on insurance authorizations when necessary.
12. Participate in surveys conducted by authorized inspection agencies.
13. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
14. Participate in pharmacy committees when requested.
15. Participate in in-service education programs provided by the pharmacy.
16. Report any misconduct, suspicious or unethical activities to the Compliance Officer.
17. Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
1. Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
2. Prior experience in a pharmacy or home health company is of benefit.
3. Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
$32k-38k yearly est. 4d ago
Scheduler
D'Leon Consulting Engineers
Patient care coordinator job in Los Angeles, CA
D'Leon Consulting Engineers is seeking a Scheduler in Los Angeles, CA
Responsibilities
Develop project schedules in alignment with established program master schedule execution strategies.
Assist in updating and validating the month-to-month program master schedule in collaboration with the Construction Project Team.
Review contractor schedules to ensure compliance with contractual requirements and industry standards.
Evaluate and report on contractor schedule updates (weekly/monthly), draft narratives, and present indings to management.
Assist in reviewing time impact analyses to evaluate schedule changes and their effects on project timelines.
Assist in reviewing and evaluating contractors' recovery schedules.
Perform Critical Path Method (CPM) and Earned Value Management (EVM) analyses to monitor schedule performance.
Prepare and submit monthly Schedule Variance Reports to highlight deviations and support decision-making.
Identify scheduling issues during project execution and recommend timely, practical, and innovative solutions.
Participate in site visits to monitor construction progress and validate schedule updates.
Assist in developing cost-loaded schedules for accurate cash-flow forecasting.
Monitor actual costs against the cash-flow forecast to track financial performance and identify variances.
Collaborate closely with the Lead Scheduler, Project Manager, and Project Engineers to implement schedule updates.
Provide scheduling support to other team members as needed.
Qualifications
One (1) to three (3) years of experience in program or project scheduling on large construction programs for an Owner or General Contractor, preferably involving multiple educational facilities or public works projects.
Advanced proficiency in specific software, including but not limited to Primavera Scheduling Software and Microsoft Office applications (Project, Excel, Word, and PowerPoint).
Knowledge of the theories, principles, and practices of cost engineering and scheduling.
Excellent oral and written communication skills.
Bachelor's degree in Construction Management, Architecture, Engineering, Business Administration, or a related field. Additional qualifying experience beyond the minimum stated above may be substituted for the required education on a year-for-year basis.
Flexibility in schedule and transportation to work at multiple sites, based on assigned duties.
Ability to work in a fast-paced environment.
D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$40k-71k yearly est. 5d ago
Front Office Coordinator
Partners Professional
Patient care coordinator job in Santa Ana, CA
Job Title: Office Coordinator
Position Type: Full-Time, 100% Onsite, M-F 7am-4pm
Pay: $20.00 - $22.00/hr. D.O.E.
Seeking an experienced Office Coordinator to provide general office support with a variety of clerical activities and related tasks. This person will be the face of the company, greeting
visitors and ensuring smooth communication both internally and externally.
Essential Job Functions:
Answer and route incoming calls; greet and direct visitors
Handle mail, packages, and office supply management
Maintain a clean, organized, and efficient office environment
Support general clerical duties (copying, filing, faxing, etc.)
Process cash/credit transactions and prepare basic reports
Supervise and assist front desk staff as needed
Serve as liaison for maintenance, shipping, and vendor needs
Perform other duties and work overtime as required
Qualifications:
3+years minimum of previous office, receptionist, or customer service experience
Proficient in Microsoft Office (Excel, Word, Outlook)
Strong communication, organization, and multitasking skills
Dependable, professional, and able to work independently
High School diploma or GED required
$20-22 hourly 1d ago
Patient Access Representative
Teksystems 4.4
Patient care coordinator job in Los Angeles, CA
Patient Access Representative (On-site) - Medical Center *Location:* Tarzana, Los Angeles, CA 91356 *Placement Type:* Contract (W2) | *Duration:* 3 months (with potential for longer for performance and attendance) *Openings:* 2 | *Workplace Type:* On-site
*Target Start Date:* Monday, January 26, 2026
*Compensation:* $24.00-$25.00 per hour (W2)
*Hiring through:* TEKsystems, Inc.
*About the Role* A well-known hospital is seeking Patient Access Representatives to support Main Admitting and Labor & Delivery. This is a hands-on, patient-facing role focused on intake, registration, and insurance verification, with frequent movement between departments.
Schedule (On-site / full-time):
* Main Admitting: 11:00 a.m. - 5:00 p.m.
* Labor & Delivery: 5:00 p.m. - 7:30 p.m.
* Candidates must be comfortable walking between departments throughout the shift.
*Key Responsibilities*
* Perform patient intake and registration in accordance with hospital policies and HIPAA.
* Conduct insurance verification for HMO, PPO, TRICARE, Medi-Cal, and Medicaid plans.
* Accurately capture patient demographics, medical terminology, and coverage details; collect co-pays when applicable.
* Support patient transports to/from departments as needed.
* Execute high-volume data entry with speed and accuracy; maintain queue productivity standards.
* Provide customer service and administrative support; assist with appointment scheduling when required.
* Collaborate with clinical staff, case management, and admitting leadership to resolve registration or coverage issues.
*Must-Have Qualifications*
* Patient Access / Patient Registration experience in a hospital or acute care setting.
* Strong medical terminology knowledge.
* Proven insurance verification skills, including familiarity with HMO, PPO, Medi-Cal, and Medicaid.
* High attention to detail and accuracy in data entry.
* Excellent communication and customer service skills.
* Ability to work on-site and comfortably walk between departments for the entire shift.
*Nice-to-Have*
* Epic EHR experience (highly preferred).
*Benefits (W2 through TEKsystems)* Eligibility requirements apply and may vary by classification and length of employment. If eligible, benefits may include:
* Medical, Dental & Vision
* Critical Illness, Accident, and Hospital Plans
* 401(k) Retirement Plan (pre-tax & Roth)
* Voluntary Life & AD&D (employee & dependents)
* Short- and Long-Term Disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program (EAP)
* Time Off/Leave (Sick Leave)
*Work Environment*
* Hospital setting; on-site in Main Admitting and Labor & Delivery.
* Fast-paced, patient-facing role with cross-department collaboration.
*Job Type & Location*This is a Contract position based out of Los Angeles, CA.
*Pay and Benefits*The pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Los Angeles,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-25 hourly 2d ago
Medical Receptionist
Ent Surgical Associates 3.3
Patient care coordinator job in Glendale, CA
We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
· Greet patients and visitors in a warm, professional manner.
· Answer, screen, and route incoming phone calls.
· Schedule, confirm, and update patient appointments.
· Check patients in and out, ensuring all necessary forms and information are collected.
· Verify and update patient demographics.
· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
· Collect co-pays, payments, and provide receipts.
· Coordinate with the back office staff for timely and effective patientcare.
· Maintain the front desk area in a clean and organized manner.
· Assist with patient inquiries regarding office procedures, policies, and services.
· Communicate effectively with medical staff to ensure smooth patient flow.
· Handle sensitive patient information in compliance with HIPAA regulations.
· Perform general office duties including scanning, faxing, filing, and data entry.
· Maintain a clean, stocked, and safe clinical environment
· Other tasks as assigned
Qualifications:
· High school diploma or equivalent (required)
· Bachelor's degree (preferred)
· Minimum of 1 year experience in a clinical setting (preferred)
· Bilingual proficiency in English and Armenian or Spanish (preferred)
· Strong interpersonal, communication, and organizational skills
· Proficient typing and basic computer application skills
Compensation:
· Competitive hourly pay based on experience and skills.
· $21-$25/hr
$21-25 hourly 2d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Patient care coordinator job in Costa Mesa, CA
The PatientCareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patientcare systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 60d+ ago
Escrow Insurance Specialist
Cathay Bank-Headquarters 4.4
Patient care coordinator job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies.
ESSENTIAL FUNCTIONS
Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration.
Reviews Insurance Expiration Tracking reports daily.
Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage.
Reviews insurance policies for accuracy and adequate coverage.
Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate.
Works with insurance vendor for ordering and cancelling force place insurance.
Set up force place fee in our core system for proper billing.
Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly.
For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy.
Processes incoming new insurance loss requests by properly obtaining appropriate claim
information and provide claim package and follow through to completion of the repairs.
Properly document all claim activity to support the outcome of the claim and save documents to the imaging center.
Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors.
Ensures all insurance related documents and correspondence are uploaded to the imaging system.
QUALIFICATIONS
Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping.
Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties.
Skills/Ability:
Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills.
Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills.
Possess good written and verbal communication skills.
Knowledge of basic accounting.
Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe.
OTHER DETAILS
$23.07 - $26.44 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$23.1-26.4 hourly 5d ago
Scheduling Specialist
Alignment Healthcare 4.7
Patient care coordinator job in Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes.
Job Duties/Responsibilities:
1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries.
2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience.
4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor
5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data
6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required
7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
8. Other duties as assigned.
Job Requirements:
Experience:
• Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations.
• Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Education:
• Required: High School Diploma or GED.
• Preferred: College courses
Training:
• Required:
• Preferred:
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills. typing 40+ words per minute.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean
Licensure:
• Required: None
Other:
• Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,600.00 - $57,600.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.6k-57.6k yearly Auto-Apply 7d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Patient care coordinator job in Orange, CA
The PatientCareCoordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The PatientCareCoordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patientcarecoordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and carecoordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
$32k-48k yearly est. 60d+ ago
Patient Care Coordinator | CSSIFM
Nanthealth 4.5
Patient care coordinator job in El Segundo, CA
Location: El SegundoEmployment Type: Full-time Our practice is seeking a compassionate and organized PatientCareCoordinator/Front Desk Admin to join our care team. This role patient involves all handling aspects of front desk tasks, ensuring a seamless and supportive experience for individuals undergoing cancer treatment. The ideal candidate is a strong communicator who thrives in a multidisciplinary environment and values both clinical excellence and patient-centered service.
Key Responsibilities
PatientCareCoordination Duties:
Serve as a point of contact for patients regarding appointments, treatment schedules, and care plans.
Collaborate with the clinical team to ensure timely follow-up on diagnostic tests, referrals, and authorizations.
Maintain accurate and confidential patient records within the electronic health record (EHR) system.
Facilitate communication between oncology providers and other care specialists to support integrated care.
Assist the front desk with answering phones, filing, creating charts as needed.
Downloads intake forms
Uploads records to SharePoint
Requests and receives medical records for our Medical Review Team, responds to inquiries from the Medical Review Team
Open and disperse mail weekly
Download, file, distribute medical records as needed.
Verify insurance of patient's scheduled
Collect copays/balances at check in
Print and mails invoices monthly to patients
Qualifications
Demonstrated organizational skills with attention to detail and an empathetic, patient-focused demeanor.
Proficiency with EHR systems and basic medical office software, Microsoft suite including, but not limited to Outlook, MS Word and MS Excel.
3 years of experience in an office customer service role, medical office preferred but not required
Schedule and Compensation
Monday through Friday, 8 am - 5 pm on site - no remote options
Competitive salary commensurate with experience.
Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Pay Range:
$20.00 to $34.00 per hour
$20-34 hourly 6d ago
Patient Care & Experience Coordinator
Apidel Technologies 4.1
Patient care coordinator job in Newport Beach, CA
Job Description
The PatientCare and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patientcare and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patientcare, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions.
Job Responsibilities:
Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls.
Use the app, telephone, and email to perform proactive patient reach outs regarding their care.
Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members.
Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity.
Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments.
Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall.
Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice.
Follows all clinical care guidelines and related healthcare laws
Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests.
Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores.
Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience.
Is positive and professional providing exceptional customer service.
Assist practicewide pilots and enhancement initiatives.
Performs other duties as assigned.
Skills:
Required:
Three plus (3) + years in health care, carecoordination, patient experience, and/or member concierge.
Five plus (5) + years of patientcare, customer service, or related experience in a fastpaced environment.
Experience with digital healthcare programs and technology
Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson.
Excellent verbal communication skills, with a clear and pleasant phone voice.
Strong listening skills and the ability to empathize with customers\' concerns.
Exceptional problemsolving abilities, with a focus on finding creative and effective solutions.
Attention to detail with a knack for organization and clarity
Flexibility: things change often, and we need someone who can adapt quickly.
Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows.
Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members.
Preferred:
Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required.
Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility.
Education:
Required Education:
High School diploma.
Bachelors degree or equivalent work experience in a healthcare environment.
Preferred Education:
Business Administration Degree (BA) in any business specialty.
Required Certifications & Licensure:
N/A
Preferred Certifications & Licensure:
Medical certification or advanced training.
$32k-40k yearly est. 10d ago
Patient Care Coordinator
Central City Community Health Center 3.8
Patient care coordinator job in Monterey Park, CA
CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues.
ACCOUNTABLE TO: Office Manager
JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following:
* Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals.
* Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed.
* Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities.
* Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit.
* Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services.
* Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician.
* Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services.
* Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues.
* Coordinate requested training for their assigned Board & Care Administrators and their staff.
* Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider.
* Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services.
* Coordinate and provide an array of activities for their assigned Board & Carepatients.
* Track and resolves all issues involving CCCHC that arise in their assigned Board &Care.
* Maintain ongoing communication with discharge planners, case managers, and carecoordinators at facilities to which patients are periodically admitted.
* Ensure all patients are tracked and data entered into systems for follow-up and reporting.
* Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.
* Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI)
* Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients.
* All other duties as assigned.
* Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
Special Knowledge, Skills, Abilities and Attributes:
* Demonstrated ability to exercise sound judgment.
* Ability to communicate clearly and concisely.
* Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative.
* Ability to work effectively with both employees and managers.
* Ability to convey a positive and professional image to patients and employees.
* Must have knowledge of medical terminology/abbreviations.
* Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices.
* Ability to use a computerized patient system (EMR)
* Must be able to make decisions and perform job duties with minimal supervision.
* Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.
Education and Experience Requirements
* High school diploma or GED required.
* Bilingual in English and Tagalog preferred.
* Medical Assistant Certification and prior experience preferred.
Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$38k-44k yearly est. 34d ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Patient care coordinator job in Laguna Hills, CA
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patientcarecoordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
• Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
• Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
• Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
• Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
• Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an “as needed” basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
• Must be articulate, personable and possess excellent communication skills.
• Enjoy working with people and have experience in a consultative sales environment.
• A love for the Medical aesthetics field and its services
• Sound listening and customer service skills.
• Ability to comprehend and analyze data and metrics.
• Computer skills.
• Must be a team player with a positive attitude.
• Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
· 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
· At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 7d ago
Patient Care Coordinator
Healthcare Support Staffing
Patient care coordinator job in Irvine, CA
Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Essential Duties and Responsibilities may include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned.
1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties.
2. Assists in faxing and/or calling physician office's regarding refill requests.
3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office.
4. Review of HIPAA standards.
5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment.
6. Document in the appropriate system all needed information, indicating correct ship date and shipping address.
7. Reviews for accuracy. (Addresses, Medication Shipping, Refills on file, Authorization on file, Collection of Patient's co-pay.)
8. Notifies RPh/Rn with any patient side effect and/or request from the customer.
9. Completes “variances” when indicated and report to the PCC manager with appropriate documentation.
10. Confirm form of payment information (Credit Card, Debit Card, Etc.)
11. Charges credit card/debit card as needed for all Major Medical and Self Pay patients.
12. Sends “Status Updates” to physician office's when appropriate and informs the Nursing and Sales Associate teams of the issue at hand.
13. Tracking Packages with UPS and ensuring patient receives medication in a timely manner and stability is intact.
14. Solves issues that arise in a timely manner; documenting all relevant information on the patient's record.
15. Liaison between other departments within the company and the patients.
16. Other responsibilities as assigned by management.
Qualifications
• High School Diploma or GED, or a combination of education and work experience of no less than 2 years.
• One to two years related experience in pharmacy/medical office dealing with customer service
• Must be able to multitask and work well with others under time constraints
• Must possess excellent verbal & written communication skills
• Must be able to multi-task efficiently
• Must be able to work well with other departments
Additional Information
• Competitive salary $19.00 - $23.00 per hr
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
• Growth potential
• Fun and positive work environment
$19-23 hourly 1d ago
Specialty at Retail Patient Care Coordinator
Axium Healthcare Pharmacy 3.1
Patient care coordinator job in Irvine, CA
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patientcare team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patientcarecoordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
Position Summary:
The Specialty at Retail (SAR) PatientCareCoordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's
medication. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential job functions.
Essential Job Functions:
May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned.
1. Provides customer service to the internal and external
customer by making and receiving inbound and outbound calls for delivery of
medications. Must be able to sit for long periods of time to perform duties.
2. Assists in faxing and/or calling physician office's
regarding refill requests.
3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient
and physician office.
4. Review of HIPAA standards.
5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment.
6. Document in the appropriate system all needed information, indicating correct ship date and shipping address.
7. Document in the appropriate system all needed information and email appropriate parties when
required.
8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties.
9. Assists in faxing and/or calling physician office's regarding refill requests.
10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient
and physician office.
11. Review of HIPAA standards.
12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment.
13. Document in the appropriate system all needed information, indicating correct ship date and shipping address.
Qualifications
Minimum Position Qualifications:
3-5 Years of Customer Care experience
High School Degree
College Degree a plus
Desired Previous Job Experience
Operating in a call center / contact center environment
Specialty Pharmacy experience a plus
Medical industry a plus
Additional Information
OTHER SKILLS THAT APPLY:
Diplomacy
Professionalism
Filing
Organizing
Planning
Multi-tasking
Prioritizing
Proof Reading
Problem-Solving
Mail Merge
Reporting
Confidentiality
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
24/hour Patient Service Representative (Nightshift)
Teksystems 4.4
Patient care coordinator job in Mission Viejo, CA
Registration Clerk (PM Shifts) Well-Known Hospital Job Category: Registrar / Patient Service Representative Placement Type: Contract-to-Hire Pay Rate: $24/hr. About the Role: We are seeking a compassionate, serviceoriented Registration Clerks to support the Emergency Department (PM). These clerks serve as the first point of contact for patients and visitors, ensuring a smooth and professional registration experience in a fastpaced hospital environment. If you are empathetic, punctual, eager to learn, and committed to patientcare, this is an excellent opportunity to grow your healthcare career.
Emergency Department - Night Shift (2 openings)
* Start times: 7:00 PM / 7:30 PM / 8:00 PM
Key Responsibilities
* Register patients quickly and accurately upon arrival
* Collect and verify demographics, insurance information, consent forms, and authorizations
* Provide empathetic, professional customer service to patients in distress
* Collaborate closely with nurses, physicians, EMTs, and administrative teams
* Push and maneuver a computeronwheels workstation throughout the ER
* Run required reports, complete selfpay processes, and audit accounts for insurance and copay accuracy
* Follow department workflows based on insurance type, outofstate needs, and special circumstances
* Maintain accuracy, confidentiality, and compliance with hospital policies
* Adapt to a dynamic, fastpaced, and often chaotic ER environment
Required Skills (MustHaves)
* Strong customer service with genuine empathy
* Professional, punctual, reliable, and composed
* Teamoriented and confident communicator
* Ability to multitask in a busy, highvolume environment
* Comfortable working around trauma situations, blood, critical injuries, and behavioral health cases
* Comfortable being on your feet and moving equipment
Preferred Skills (NicetoHaves)
* Previous hospital or clinical experience
* Familiarity with EMR systems, insurance verification, or patient registration
* Medical Assistant or Nursing education helpful
* Strong attention to detail and dataentry accuracy
Work Environment
* Fastpaced ER and outpatient areas
* High patient volume with varied, often urgent needs
* Collaborative team environment alongside RNs, physicians, EMTs, transport staff, and firefighters
* Must be comfortable with traumacenter exposure, including critical incidents and diverse patient populations
What Makes This Opportunity Unique
* Highly structured training with dedicated support
* Careeradvancing entry into hospital operations and patient access
* Meaningful, handson experience serving patients in vulnerable moments
* Opportunity for longterm growth within the healthcare system
*Job Type & Location*This is a Contract to Hire position based out of Mission Viejo, CA.
*Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Mission Viejo,CA.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a patient care coordinator earn in Lynwood, CA?
The average patient care coordinator in Lynwood, CA earns between $27,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Lynwood, CA
$41,000
What are the biggest employers of Patient Care Coordinators in Lynwood, CA?
The biggest employers of Patient Care Coordinators in Lynwood, CA are: