Patient care coordinator jobs in Macon, GA - 43 jobs

Join us at Zebulon Park Health & Rehab - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities Full Time: Pay: $20.25/hour Weekly pay Benefits Offered: Paid time off with ability to cash out 7 paid Holidays Medical Insurance Dental Insurance Vision Insurance Company Paid Life and Disability 401(k) with match Referral Bonus Program ESSENTIAL DUTIES AND RESPONSIBILITIES Required to prepare master nursing time schedule for 24-hour coverage to comply with the state requirements. Director of Nursing Services must approve the master time schedule prior to posting. This is to be done on a monthly basis. Replace call-in's. Prepares daily hourly report based on census. Reviews with Director of Nursing Services those associates who are requiring of counseling related to absenteeism or tardiness. Reviews employment applications, prescreening interviews, reference checks, set up appointments, notification of hiring, scheduling and orientation with in-service director. Does paper work of orientation of new associates. May be required to set up associate personnel file folders. Prepares nursing physical and evaluation due list and notifies Director of Nursing Services of any that are past due. Runs errands to doctor's office and post office. Keeps tickler file of any reported out of the building. Keeps recertification's signed in a timely manner. May be required to start the MRQ forms monthly. May be required to log in-service on individual associate's files as directed by the Director of Nursing/In-service Director. Maintains good communication with all nursing departments and other departments of the center. Attends nursing meetings and keeps written minutes as directed by Director of Nursing. May be required to assist with direct patient care duties, such as bedding, passing nourishment, serving trays and feeding as directed. Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication. Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System. Performs other duties as necessary to ensure the success of the System. SKILLS AND ABILITIES Proficient in using a computer, especially Microsoft Office, Excel and Power Point. Excellent organizational and prioritizing skills required Effective and professional verbal, and written communication skills Communicates well with other associates, patients, family members, and visitors providing warm and friendly greeting and an approachable attitude. Responds to expressed concerns while displaying a helpful, caring demeanor, answers questions when appropriate in a professional manner. MINIMUM QUALIFICATIONS High school diploma or equivalent preferred SUPERVISORY RESPONSIBILITIES None. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several concrete variables in standardized situations. COMPUTER APPLICATION SKILLS This job requires proficiency with the following computer applications: Microsoft Outlook Microsoft Excel Microsoft Word CERTIFICATES, LICENSES, REGISTRATIONS Please see minimum qualifications PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. EEO / M / F / D / V / Drug Free Workplace Zebulon Park Facebook

Job DescriptionPatient Care Coordinator Full-Time (Dublin, GA) Rehab Advantage & Sports Medicine About Us: Rehab Advantage & Sports Medicine is a growing outpatient physical therapy practice committed to helping people live strong and pain-free lives. We are passionate about delivering exceptional care and making a positive impact in the communities we serve. Our core values guide everything we do: Service, Uplift, Collaboration, Creativity, Excellence, Sincerity, and Stewardship. Position Summary We are seeking a dedicated, enthusiastic, and tech-savvy Patient Care Coordinator to join our Dublin, GA team. This role is essential to ensuring smooth front office operations and providing a warm, welcoming patient experience. Key Responsibilities Care Coordination Greet patients with a professional, friendly demeanor Schedule appointments and collect co-pays Ensure patients receive prompt and proper care Patient Flow & Tracking Monitor and manage daily schedules Use tracking systems to reduce cancellations and optimize efficiency Electronic Medical Records (EMR) Navigate EMR systems for accurate patient documentation Billing Support Assist with billing for insurance and Georgia state contracts Ensure compliance with billing guidelines and policies Marketing Support Help organize and execute patient engagement and outreach events Participate in quarterly workshops (one Thursday evening or Saturday morning per quarter) Ideal Candidate Qualities Friendly, outgoing, and professional personality Excellent multitasking and time management skills Strong organizational and leadership capabilities Team-oriented with a positive, forward-thinking attitude Preferred Experience Proficiency in Google Workspace: Sheets, Docs, Calendar, Meet, Zoom Comfort using or learning AI tools such as ChatGPT, Gemini, and related apps Position Details Full-Time Salaried Role Flexible Schedule Options: 4 ten-hour days or 5 eight-hour days Community Involvement: Expected participation in outreach and charitable activities Benefits Competitive Salary Profit Sharing Team Bonuses: Up to 5%10% of annual salary Mini-Game Bonuses 401(k) with Employer Matching 21 Paid Days Off (PDO) Health Reimbursement Arrangement (HRA) Stipend/month toward insurance of your choice Application Instructions To apply, please submit the following: Your Resume Cover Letter Addressed to Lori Wood, Office Manager at ************************* Include the code Diligent in the top left corner Share three reasons why you would excel in this position Loom Video Submission Required Record a video (less than 5 minutes) answering: Introduce yourself Why you're a great fit for this role How you work with patients and teammates How your experience, leadership, and tech skills will help you succeed How to Submit: Create a free Loom account at loom.com Record your video (camera only or camera + screen) Title it and copy the shareable link Include the Loom link in your application email with your resume and cover letter Learn more about us: ************************************ Were excited to find a dynamic individual ready to grow with us and make a meaningful impact. Join a team where your contributions matter, and your professional growth is a priority. We look forward to meeting you!

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. LOCATION: Laurens County- Please note that travel over multiple counties is required! The Community Service Board of Middle Georgia's IC3 department is seeking a qualified individual to serve as a Care Coordinator for the Intensive Customized Care Coordination (IC3) Program! Our Care Coordinators serve youth and families in need of customized, coordinated care to discover the underlying needs of the family by building upon the strengths of the family and their support. The Care Coordinator will also be responsible for engaging with assigned families and their formal and informal support to determine all needs and strengths. Care Coordinators use learned knowledge to create a team to produce innovative strategies to address the identified underlying needs of the individuals served. The Care Coordinator will work with all involved to ensure this team moves in the same direction, everyone stays informed and monitors needs and progress. Responsibilities of the Care Coordinator: Builds effective relationships with individuals of diverse cultural beliefs, lifestyles and backgrounds Maintain a caseload of 10 families at any given time, ensuring they receive the proper care and attention needed that coincides with their treatment plan Develops and delivers case presentations to parents, families and upper management, to ensure that all remain up to date regarding the care of the individual served Analyzes complex information, defining and resolving problems as they appear Partners with family service providers with lived experiences to assist with the care of individuals served Effectively communicate a family's story by understanding and relaying their hope for the future Here are some of the things we require: High School Diploma/GED Equivalent (All Bachelor level and unlicensed care coordinators must be supervised by a licensed mental health professional.) Minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with a history of mental health Valid Georgia Driver's License Effective verbal and written communication skills Strong interpersonal skills and the ability to work effectively with diverse communities Ability to work independently and in collaboration with others Experience with Microsoft 365 Office Products Ability to organize, prioritize and meet deadlines accordingly Here's what would put you over the top: Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.) Previous experience with Direct Care Coordination Benefits of Working with CSB of Middle GA: As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including: Medical, Dental & Vision Plan Options! Generous Paid-Time Off Policy with Flexibility Companywide! 401(k) Plan with Company Match! Short- & Long-Term Disability Plans! Access to our Employee Assistance Program (EAP)! Paid Training Time! Opportunities for Career Growth & Advancement! & So Much More! At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position. ** Final pay rate will be dependent on a combination of qualifications such as experience and education. **

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it . Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title:Referral Coordinator Department:Mercer Medicine College/Division:School Of Medicine Primary Job Posting Location: Macon, GA 31207 Additional Job Posting Locations: (Other locations that this position could be based) Job Details:Mercer Medicine is searching for a Referral Coordinator for the Macon, Georgia clinic. Responsibilities: The Referral Coordinator is responsible for coordinating appointments for patients in need of consultation as requested by a referring physician. The Referral Coordinator will also be responsible for scheduling, tracking, referral case management and obtaining insurance authorizations. The Referral Coordinator will represent the company professionally and positively and always exercising utmost discretion, diplomacy and tact in customer interactions. The Referral Coordinator is under the primary supervision of the Director of Clinical and Billing Services and general supervision of the Medical providers. Qualifications: High school diploma/GED and at least one year of healthcare setting, which must include working with referral and/or insurance authorization is required. Prior experience working with EMR is also required. Knowledge/Skills/Abilities: Knowledge of medical terminology and experience/knowledge of the referral process and obtaining authorizations. Working knowledge of HIPAA as related to release of information. Ability to use multi-line phone system with various features. Computer, typing and clerical experience. Highly organized and able to manage competing priorities and track multiple referrals at once. Detailed oriented, able to take and follow through with delegated tasks and accountability. Effective communication skills. Must focus on obtaining and ensuring information obtained is accurate. Team player. Background Check Contingencies: - Criminal History Document Attachments: - Resume - Cover letter - List of three professional references with contact information About Mercer University Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: ********************************** Scheduled Weekly Hours:40 Job Family:Staff Clinical Services Non-exempt EEO Statement: EEO/Veteran/Disability

Back to Search Results Urgent Care - Patient Service Representative I Hospital Macon, GA, United States Shift: Various Job Type: Regular Share: mail

Axis Spine and Pain, a PartnerCare affiliated company, is seeking a full-time Front Desk Coordinator, to join our growing and established practice in Macon, GA. Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners. We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are: Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion. Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism. Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard. Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement. Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance. Success will be the result of the team. Our Front Office Coordinator is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and any additional administrative support necessary for the practice. Primary responsibilities for this role include: welcoming and checking in patients, answering incoming phone calls, checking patients out and scheduling follow-up appointments, training new staff members, scanning documents into patient charts, and providing additional administrative support as needed to ensure smooth daily operations within the practice. Tasks and Responsibilities: Key Responsibilities: Deliver outstanding customer service in person and over the phone to patients, families, staff, vendors, and community members. Welcome and check in patients upon arrival. Collect and verify patient information, including insurance details. Maintain accurate and up-to-date patient records and accounts. Schedule new patient appointments and coordinate follow-up visits. Manage the front desk and reception area, ensuring effective communication by phone and mail to maintain a professional and welcoming environment. Consistently uphold PartnerCare's core values: Compassion, Excellence, Integrity, Teamwork, Accountability, and a Growth Mindset. PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more! Education and Experience: High school diploma. Previous work in medical field preferred. EMR- eClinicalworks preferred. About the Practice: Axis Spine & Pain, founded in 2006, has grown into a leading interventional pain management practice in Middle Georgia. Axis delivers exceptional patient care and offers minimally invasive treatment options for our patients in Macon, Warner Robins, and Dublin, Georgia. Our team of Board-Certified physicians take a multidisciplinary approach to treating chronic pain so patients can choose from nonsurgical treatment options that offer safe and effective relief rather than having to rely on medications or having to resort to surgery. Axis Spine & Pain is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible. PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. Please note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.

Part-time Description If you're inspired by the opportunity to support pediatric patients and create a positive experience for families, we encourage you to apply today! As a Patient Access Representative, you'll be one of the first friendly faces families meet when they visit our practice. From scheduling and registration to insurance verification and financial clearance, you'll ensure patients are ready for care the moment they arrive. Your commitment to accuracy and exceptional service helps keep each patient's record up-to-date, supporting high-quality care and an outstanding front-desk experience. RESPONSIBILITIES: Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously within appropriate area of knowledge. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Captures customer information and document using messaging system to clinic staff and/or providers. Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency while making safe and effective decisions. May include referrals, follow-up on overdue well visits, or overdue vaccinations. Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing, and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations. Demonstrate dedication to the mission, vision, values, and goals of the organization. Regular and reliable attendance including attending monthly staff meetings. Perform other duties as assigned. Requirements High School diploma or GED, required Minimum one (1) year of customer service experience, required Must possess reliable transportation, a valid driver's license and maintain an acceptable driving record in accordance, required Ability to travel between clinic locations to support patient volume and clinic operations, required Healthcare experience, preferred The ability to think critically, solve complex challenges and productively manage conflict Strong verbal and written communication skills, required Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines Must have the aptitude and ability to self-direct work

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Department: 10800 Enterprise Corporate - Medical Staff Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8:00am - 4:30pm Pay Range $19.45 - $29.20 Education: High School diploma or GED equivalent. Experience: Three years experience in Medical Staff Services and credentialing; proficiency in credentialing software systems. Special Training/Skills: Proficient in credentialing software systems and Excel. Ability to develop strong working relationships with medical staff leaders and members, good oral and written communication skills. Understanding of DNV and CMS Medical Staff Standards for Credentialing. Must have outstanding professional, organizational, interpersonal, and communication skills. #INDEED456 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Department: 10422 Enterprise Revenue Cycle - Patient Access Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Variable Days Hours of Operation 8a-8p Pay Range $17.65 - $26.50 Major Responsibilities: * Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards * 1) Greet and Acknowledge all patients and family members in a welcoming and prompt manner. * 2) Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications. * 3) Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service. * 4) Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them. * 5) Hand-patients off to the next area with a clear "thank you." * When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments. * 4) Collecting appropriate out of pocket expenses in accordance with policy. * 1) Uses electronic systems to confirm coverage while patient is present and discussing the findings with the patient. Follow established department policies to resolve issues related to patient's eligiblity for coverage or issues in in-network status for the patient using Advocate's network. * 2) When working uninsured patients, screen for urgent status cases and follow charity procedure. Refer as appropriate for additional financial counseling. Engage leaders to resolve questions on urgent versus non-urgent/elective care. * 3) When assisting walk-in patients, screen orders for compliance with policy. Work with physicians, Care Coordinators, and clinical department leaders to communicate and resolve issues related to order quality and acceptable standards. * Responsible for security authorization and precertification of inpatient and outpatient services. * 5) Notify Financial Counseling, physicians, Care Coordinators, and Utilization Management on cases were patients are found to be uninsured, or where the only insurance is Third Party Liability or Workers Compensation * 1) Maintains knowledge of all stand-alone computer software programs to verify eligibility. * 6) Identify at risk balances related to Medicare co-days, lifetime reserve days and other Medicare coverage limits and communicate to Financial Counseling, UM and physicians * 7) Identify at risk balances relate to Medicaid eligibility rules and communicate to Financial Counseling, UM and physicians * 8) Initiates communication to patient when authorization is not obtained and explain the potential financial impact and the patient responsibility for unauthorized services * 9) Accurately collects and analyzes clinical data in support of prior authorization, and precertification as required by payor guidelines * 10) Acquires and maintains current knowledge of all insurance requirements as it relates to patient/hospital responsibility and hospital billing. * 2) Stays current of all Federal and State regulations regarding billing. * 3) Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage plans. * 4) Informs Financial counseling, physicians, Care Coordinators and Utilization Management of out of network or noncovered service limitations of managed care/commercial insurance where benefits are at risk * Responsible the pre-registration and registration accuracy. * 6) Maintains knowledge of State & Federal regulations governing Medicare, Medicaid and Mental Health registrations. * 1) Ensure accurate entry of patient demographic, insurance information in the ADT system with special attention to carrier code assignment, complete benefit, eligibility record and authorization data * 2) Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units, keeping current with their specialized needs and preparing necessary documents/records when necessary. * 3) During the pre-registration or registration encounter, provide detailed education to the patient the contents of documents and forms requiring patient signature. * 4) Manage incoming and outgoing calls in order to complete pre-registrations with patients * 5) Generates, assembles and processes all required documents for completion of each registration. * Participates in departmental team building activities and in-services and other miscellaneous duties as assigned by leader. * 1) Contributes to the quality initiatives and mission by participating in team projects. * 2) Attends all required departmental in-services to stay current of all job changes and responsibilities. * 3) Assist leader in special assignments as may be needed to fulfill the mission of the department and the organization. Education/Experience Required: * High School Diploma with 2 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry) Intermediate math skills acquired through classroom work or through work experience Knowledge, Skills & Abilities Required: * Typing 25 WPM Basic understanding of web-based systems, proficiency in data entry * N/A Physical Requirements and Working Conditions: * Ability to prioritize and organize workload Sophisticated interviewing, communication and negotiation skills Independent decision making Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays. Ability to work as a team member * Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday. * Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. * Must be able to push/pull up to 50 lbs. with assistance. * Must have functional speech and hearing. * Must be able to use hands with fine motor skills for keyboard data entry. * Exposed to a normal office environment. * Operates all equipment necessary to perform the job. * Must be able to work a flexible schedule to support the needs of the department. Addendum: In addition to the Accountabilities and Job Activities outlined in Sects. I. A. - I. D. of the Position Description for Patient Access Registrar the following accountabilities and job activities are applicable for registrars staffed at offsite imaging centers: E. Performs additional activities that facilitate patient flow and transition from registration to the clinical testing area including: 1. Performs Computerized Provider Order Entry (CPOE) for exams accurately and completely to transcribe written physician orders. Seeks clarification from technician and physician if needed. 2. Performs light duty cleaning of changing areas as needed. 3. Prints patient's results CDs when required and distributes finished exam results CD to patient while complying with application HIPAA considerations. 4. Escorts patients to changing areas as needed. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Patient Access Representative I (Part- Time) Shift Hours: 7a - 3:30pm w/ rotating weekends Classification: Non-Exempt Report to: Manager, Patient Access Summary/Objective: The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Interviews incoming patient or representative and enters information required for admission into health information system. Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties. Enters, records, stores, and maintains information in written and electronic form. Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill. Explains hospital regulations, such as visiting hours and payment of accounts. Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department. Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs. Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department. Records all emergency room patients seen on the electronic ER log related to each account. Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift. Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff. Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice. Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary. Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate. Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing. Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures. Analyze information and evaluate results to choose the best solutions available and solve problems as they arise. Develop constructive and cooperative working relationships with others; ensure flow of communication within department. Interviews, corresponds with, and counsels the patient and/ or patient's family regarding information relative to insurance, employment, and financial ability to pay. Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies. Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner. Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures. Will cross-train other admissions personnel for cross coverage as necessary. Competencies: Financial Management. Ethical Conduct Leadership Technical Capacity Customer/Patient Focus Teamwork Orientation Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Position Type/Expected Hours of Work: This is a part-time position. The employee must be available during the “core” work hours. Occasional overtime may be required as job duties demands. Travel: No travel is expected for this position. Required Education and Experience: High School diploma or GED. Must be efficient with keyboarding and computer applications. One (1) year of experience in healthcare financial counseling. One (1) year of experience in hospital or medical office setting. Additional Eligibility Requirements: Experience with hospital information systems and hospital insurance applications preferred. At Will Statement: Monroe County Hospital is considered at will. “At will” means that you may terminate employment at any time, with or without cause or advance notice. “At will” also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience by providing exceptional customer service. This role involves scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and healthcare providers. Requirements: Patient Service Representative-l Responsibilities Greets patients as they arrive and manages 20-minute wait time. Assists patient with intake processes including copying required documents. Collects co-payments, co-insurance and deductibles and issues receipts. Manages cashier box and daily deposits according to company policies. Processes walk-in patients and visitors. Answers phones and schedules appointments (special focus on physician requested return visits). Schedules referrals as indicated. Assists with patient outreach as applicable (e.g., next-day reminders, AWV support). Manages medical records (maintains, files/scans, prepares for schedule). Ensures all correspondence is scanned and/or filed in timely manner. Performs all other related duties as assigned Education, Experience and Skills High school graduate or GED required. One year of related work experience including data entry. Working knowledge of medical office procedures and medical terminology. Ability to accurately sort and file materials by alphabetic or numeric systems Effective communication and customer service skills required (AIDET). Successful initial competency assessment, following rotational training. Excellent interpersonal skills Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner Must be detail-oriented and highly organized Firm grasp on administrative processes, and organizational policies Knowledge of patient care and examination procedures Must be able to maintain confidentiality at all times Microsoft Office Suite ICD-10 and CPT experience preferred Proficient in patient check in, check out and referral process. Key physical and mental requirements: Ability to lift up to 50 pounds Ability to push or pull heavy objects using up to 50 pounds of force Ability to sit for extended periods of time Ability to stand for extended periods of time Ability to use fine motor skills to operate office equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving Ability to travel to multiple locations to support business needs as required FLSA Classification: Non-exempt Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 12/2024

Job Description Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting. Why You'll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life! Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more Paid Time Off & Holidays: Recharge and take care of yourself 401K with Company Match: Plan for your future Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives Professional Growth: Leadership opportunities & professional development Key Responsibilities: Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued. Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents. Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information. Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs. Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations. Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines. and patient result trackers. Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required. Required Qualifications: Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus Experience: 1+ year of experience in a medical office or healthcare setting preferred Skills: Strong communication, attention to detail, and ability to multitask in a busy environment Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred Flexibility: Ability to work 12-hour shifts, including some weekends and holidays Team Player: A proactive, friendly, and patient-focused approach to service At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR IWMkkx5poQ

Job Description The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. LOCATION: Laurens County- Please note that travel over multiple counties is required! The Community Service Board of Middle Georgia's IC3 department is seeking a qualified individual to serve as a Care Coordinator for the Intensive Customized Care Coordination (IC3) Program! Our Care Coordinators serve youth and families in need of customized, coordinated care to discover the underlying needs of the family by building upon the strengths of the family and their support. The Care Coordinator will also be responsible for engaging with assigned families and their formal and informal support to determine all needs and strengths. Care Coordinators use learned knowledge to create a team to produce innovative strategies to address the identified underlying needs of the individuals served. The Care Coordinator will work with all involved to ensure this team moves in the same direction, everyone stays informed and monitors needs and progress. Responsibilities of the Care Coordinator: Builds effective relationships with individuals of diverse cultural beliefs, lifestyles and backgrounds Maintain a caseload of 10 families at any given time, ensuring they receive the proper care and attention needed that coincides with their treatment plan Develops and delivers case presentations to parents, families and upper management, to ensure that all remain up to date regarding the care of the individual served Analyzes complex information, defining and resolving problems as they appear Partners with family service providers with lived experiences to assist with the care of individuals served Effectively communicate a family's story by understanding and relaying their hope for the future Here are some of the things we require: High School Diploma/GED Equivalent (All Bachelor level and unlicensed care coordinators must be supervised by a licensed mental health professional.) Minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with a history of mental health Valid Georgia Driver's License Effective verbal and written communication skills Strong interpersonal skills and the ability to work effectively with diverse communities Ability to work independently and in collaboration with others Experience with Microsoft 365 Office Products Ability to organize, prioritize and meet deadlines accordingly Here's what would put you over the top: Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.) Previous experience with Direct Care Coordination Benefits of Working with CSB of Middle GA: As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including: Medical, Dental & Vision Plan Options! Generous Paid-Time Off Policy with Flexibility Companywide! 401(k) Plan with Company Match! Short- & Long-Term Disability Plans! Access to our Employee Assistance Program (EAP)! Paid Training Time! Opportunities for Career Growth & Advancement! & So Much More! At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position. ** Final pay rate will be dependent on a combination of qualifications such as experience and education. **

Salary: Patient Access Representative, PRN Classification: Non-Exempt Shift: Rotating Weekend Days (only), 7am - 3:30pm Summary/Objective: The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room. Required Education and Experience: High School diploma or GED. Must be efficient with keyboarding and computer applications. One (1) year of experience in healthcare financial counseling. One (1) year of experience in hospital or medical office setting. Preferred Experience: Experience with hospital information systems and hospital insurance applications preferred. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Interviews incoming patient or representative and enters information required for admission into health information system. Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties. Enters, records, stores, and maintains information in written and electronic form. Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill. Explains hospital regulations, such as visiting hours and payment of accounts. Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department. Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs. Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department. Records all emergency room patients seen on the electronic ER log related to each account. Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift. Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff. Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice. Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary. Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate. Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing. Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures. Analyze information and evaluate results to choose the best solutions available and solve problems as they arise. Develop constructive and cooperative working relationships with others; ensure flow of communication within department. Interviews, corresponds with, and counsels the patient and/ or patients family regarding information relative to insurance, employment, and financial ability to pay. Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies. Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner. Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures. Will cross-train other admissions personnel for cross coverage as necessary. Competencies: Financial Management. Ethical Conduct Leadership Technical Capacity Customer/Patient Focus Teamwork Orientation Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Position Type/Expected Hours of Work: This is a PRN position. This is a 24 hour department and the employee must be available during the core work hours. Occasional overtime may be required as job duties demands. Travel: No travel is expected for this position. Required Education and Experience: High School diploma or GED. Must be efficient with keyboarding and computer applications. One (1) year of experience in healthcare financial counseling. One (1) year of experience in hospital or medical office setting. Additional Eligibility Requirements: Experience with hospital information systems and hospital insurance applications preferred. At Will Statement: Monroe County Hospital is considered at will. At will means that you may terminate employment at any time, with or without cause or advance notice. At will also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications **LPN licensure required** Must be a licensed practical nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * LPN licensure required * Must be a licensed practical nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.