Patient care coordinator jobs in Madera, CA

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification. The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task Essential Duties: Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker. Patient identifier is “Name and date of birth” to assure you are registering the correct patient. Demonstrates ability to maintain confidentiality of patient information. Determine if the patients insurance is contracted with USC. Edit insurance information as appropriate. Resolve all GE Centricity Alerts. Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service - hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices- Obtain patient demographics confirm all are current and correct in both hospital and physician systems. Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient type Ability to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systems In Physician System Utilize appropriate a. FCS b. Alternate Insurance Assuring authorizations are in place as specified by patients carrier Customer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and Physicians Ability to request patient financial liabilities (Co-pay outstanding balances) Follow and adhere dress code attendance policy's provided by Human Resources Assist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisor Balances cash drawer to Batch. Closes out batches. Prepare bank deposit for Physician practice. Performs other duties as assigned. Required Qualifications: Req High school or equivalent Or equivalent evidence in file required. Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Must be comfortable with computers. Req In depth knowledge of Cerner, most insurance types, and basic computer programs. Req Demonstrate excellent customer service behavior. Pref Knowledgeable in medical terminology strongly preferred. Preferred Qualifications: Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related field Pref Knowledgeable in medical terminology strongly preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1200 Commerce Ave Location: USA Marshalls Store 1058 Atwater CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Title:Care Coordinator Reports to: Social Services Director Salary Range: $60,000 $70,000 Annually Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays Classification: Non-exempt, Full-Time Location: Onsite Remote or hybrid work arrangements are not permitted Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs. Job Summary The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues. Essential Duties and Responsibilities Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP. Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources. Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts. Facilitate talking circles and mentoring programs to support survivors and at-risk individuals. Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams. Maintain accurate and confidential case files, referral documentation, and service records. Assist with transportation coordination for individuals in need of access to mental health or victim support services. Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases. Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services. Perform other related duties as required. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal and communication skills, both verbal and written. Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality. Proficiency in Microsoft Office Suite and ability to maintain detailed records. Ability to collaborate with a multidisciplinary team and establish partnerships with service providers. Strong problem-solving skills and ability to manage multiple cases simultaneously. Must possess a valid drivers license and be able to travel as needed. Must pass a pre-employment drug test and background check. MINIMUM QUALIFICATIONS Minimum: High School diploma or GED. Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field. At least one (1) year of experience providing case management, advocacy, or crisis intervention services. Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred. Familiarity with victim advocacy, domestic violence services, and MMIP-related issues. Application Process To apply, please submit the following materials: Completed application form Current resume Documentation of higher education Verification of Tribal enrollment (required if claiming Tribal or Indian Preference) Submission Instructions Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to: Human Resources Department P.O. Box 2226 Oakhurst, CA 93644 In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines. INDIAN PREFERENCE STATEMENT: In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.

Full-time Description About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Compensation: $21-$24/hr base pay, up to $29/hour with differentials Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $22.00 - $24.00/hour

Surgery Scheduler JOB SUMMARY: Schedules inpatient and outpatient orthopedic surgeries with various surgical facilities. Provides a highest level of patient communication and service. EDUCATIONAL REQUIREMENTS: High school diploma- Completion of technical program preferred QUALIFICATIONS AND SKILLS: Strong communication skills with staff, physicians and patients Minimum of 2 years experience scheduling inpatient and outpatient surgeries at various surgical facilities Experience with insurance authorizations High level of organizational skills Ability to prioritize workflow in a fast-paced medical environment Good analytical and problem-solving skills Knowledge of medical terminology and electronic health records Responsibilities include, but are not limited to: Scheduling orthopedics surgeries Organizing and prioritizing a surgical schedule Insurance authorizations EHR documentation Miscellaneous office duties as assigned Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Typical Working Conditions Normal office working environment. Compensation: $21-$30/hr

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Travel Requirements: First week will be in-office at San Ramon, will need hotel accommodations. LCM should start first day at 8:30AM and drive to the San Ramon Office. First Month LCM will have weekly in-office visits every Wednesday. After first month LCM will have in-office visits at least once a month depending on the needs. This is a Monday to Friday 8:30am to 5PM schedule Candidate has to live in Merced County Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Description Pinnacle Claims Management, Inc. (PCMI) is an all-inclusive Third Party Administrator (TPA) that offers competitive, affordable health benefits services to self-funded employers. Unlike other TPAs Pinnacle was born from a member-driven organization (Western Growers) and understands our client's significance as a business partner. We place tremendous value in our relationships by offering TPA, PBM, ACA Compliance, and comprehensive Health Management services all in-house. Compensation: $39,208 - $55,972 with a rich benefits package that includes profit-sharing. Job Description SummaryThe Patient Care Coordinator reports to the Supervisor, Pharmacy Benefits Management (PBM). The Patient Care Coordinator role is an important contributor in the internal and external services our Pharmacy Benefit Manager (PBM) provides to customers. In this role, the incumbent will function as a subject matter expert in our PBM customer service. This role works directly with members and vendors, and indirectly with clients to achieve our goal of an elevated PBM experience. The incumbent will also be responsible for researching and analyzing data to address operational challenges and Customer Service department issues. Qualifications High school diploma and one (1) to three (3) years of experience in Pharmacy Benefit Management or retail pharmacy practice, preferred. Valid Pharmacy Technician Certification Board Certification (PTCB), desirable. Intermediate knowledge of prescription benefits and products, and pharmacy claims. Patient Care oriented with ability to set priorities and meet required turn-around time frames. Excellent written and oral communication skills, as well as interpersonal skills. Good skills for project-based tasks. Ability to work effectively in a fast-paced environment Analytical thinking skills and problem-solving capabilities. Good communication and telephone skills with a very clear and concise speaking voice Ability to adapt to a constantly changing environment. Proficient organizational and time management skills. Fluent in English (oral and written) required. Bilingual in Spanish preferred. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds. Home router with wired Ethernet (wireless connections and hotspots are not permitted). A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.) A functioning smoke detector, fire extinguisher, and first aid kit on site. Duties And ResponsibilitiesCustomer Service Ability to respond to a wide variety of member questions via telephone, e-mail and written correspondence regarding prescription drug benefits in a confidential, professional and ethical manner such as confirming Prior authorization status, verifying patient eligibility & pharmacy benefits, and placing overrides for rejected pharmacy prescription claims. Assist Benefits Coordinator I & II with coordinating intake and processing Prior Authorization Requests between doctors, patients, and pharmacy. Provide support to Benefits Coordinator II with training CSRs to handle customer service inquiries. Assist the Benefits Coordinator II in developing policies and procedures for our customer service agents. Provide assistance to Benefits Coordinator I & II and Supervisor in resolving all escalations in a timely manner to meet our Service Level Agreements. Responsible for the PBM customer service Help Desk for day-to-day tasks. Prior Authorization tickets, after hours voicemails/ emails, customer service e-mails, and direct member reimbursements. Provide the Benefit I coordinator support to develop client-facing reporting and communications. Responsible for implementing “white glove” customer service expectations for the PBM. Operations Achieve service level targets with our e-mail box, Prior Authorization tickets, organizing documents in the H drive, and other areas of pharmacy operations. Utilize creative methods to understand how our customers perceive their interactions with Pinnacle Rx Solutions and the process of getting their medications. Provide suggestions and contribute to workflow improvements. Contribute to team of highly skilled and talented experts who maintain the current reporting environment and work to continually improve it by delivering operational reporting products, including critical metric reporting, performance dashboards, work-in-progress trackers and forecasting. Back-up and assist the Benefits Coordinator I & II in performing process Improvements, reporting and analytics, project management, and quality assurance activities. Other Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering results. Focus efforts on quality and quantity of product deliverables as well as resourcing and project management in a fast paced and challenging environment. Ensure application compliance while creating an environment for innovation and growth. Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit). All other duties as assigned. Physical Demands/Work EnvironmentThe physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to move around the office. The employee is often required to use tools, objects, and controls. This noise level in the work environment is usually moderate. #LI-Remote

Located in a tight-knit community in Kings County, Adventist Health Hanford has been serving the Central Valley since 1965. We are comprised of a 173-bed hospital and many outpatient clinics with primary and specialty care services. Hanford residents are proud of their city's historic charm and family-friendly atmosphere. Within an hour's travel time, Yosemite, Sequoia and Kings Canyon National Parks can be enjoyed. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Job DescriptionSalary: $30-$38.70/hourly Madera Community Hospital Located in the heart of Central California, Madera Community Hospital is a General Acute Care, private, not-for-profit hospital dedicated to improving and maintaining the health and wellness of residents throughout the Central Valley. We are committed to identifying and serving our community's needs with compassion, concern, care and safety for every patient. Madera Community Hospital is a growing acute care facility seeking talented individuals with a drive to provide quality care and dedicated to making a difference in our community. Position Summary: The Patient Liaison is responsible for meeting with patients to ensure a positive experience and address concerns or special needs that may arise during their Hospital stay. The Patient Liaison will work with the clinical team to address any concerns that may arise and solve problems to maintain patient satisfaction. The Patient Liaison will work with patients with varying diseases and disorders. Qualifications: Requires graduated of an accredited LVN Program Five (5) years experience as a Licensed Vocational Nurse (LVN). Strong communication, interpersonal and presentation skills. This position interacts with patients, families, visitors, staff, volunteers, physicians and others on a daily basis. Must be able to handle complaints and out of ordinary events of patients and other individuals with compassion, diplomacy and professionalism. Proven experience in providing exceptional communications and customer service skills. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Maintains documentation in accordance with hospital policies regarding events. Computer Skills including Microsoft: Word, Excel, Outlook. Currently licensed by the State of California Board of Vocational Nursing with Current American Heart Association BCLS certificate. Madera Community Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you looking to join a growing engineering consulting firm that offers valuable solutions to challenges faced by our gas utilities clients? We're actively seeking an experienced Project Scheduler to partner with project stakeholders on the development, design, and maintenance of project schedules for a diverse portfolio of construction/engineering projects. As a Scheduler, you will: + Develop and maintain project schedules in Primavera (P6), supporting project controls, forecasting, cost control, and management. + Conduct resource and cost loading. + Collaborate with project management to update P6 schedules according to project scope, schedule, and budget changes. + Review change orders, update P6 schedules, and manage their impact. + Lead scheduling meetings and inform stakeholders of any schedule constraints or changes. + Analyze project finance trends and provide recommendations to Project Managers. + Prepare and monitor cost plans, ensuring project forecasts are current. + Manage project data flow through various software and record-keeping systems. + Maintain project information (time and expenses) in management software. + Provide cost control and schedule support, including critical analysis, revenue forecasting, profitability, margins, bill rates, utilization, cost reporting, PO and Change Order tracking, invoice tracking, budget comparison, forecasting percentage of completion, and earned value. + Process data from various systems and visualize it in graphs and charts. _This is a hybrid position. Candidates must be located within commuting distance of San Ramon and will travel to project sites as needed._ _We're building a talent pipeline for future opportunities that occur regularly. While there may not be an immediate opening, we're excited to connect with motivated candidates._ **Required Qualifications:** + Bachelor's Degree + 1-3+ years of experience driving project schedules & controls process within the construction, utilities, refinery, engineering (civil, mechanical, electrical), or related space + Experience with Primavera P6 + Experience with resource and cost loading along with project controls + MS Office (Emphasis on Excel) **Preferred Qualifications:** + Proven success in partnering with a diverse pool of stakeholders to help drive projects to completion (on time & on budget) + Proven experience taking ownership of assigned deliverables and successfully achieving results beyond expectations + Ability to work collaboratively with project and program stakeholders and articulate key points to drive discussions and facilitate consensus **Not quite right for you? For a full listing of all our openings, please visit us at:** ******************************* **Who We Are:** ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. **In return for top talent, ENTRUST Solutions Group offers:** + Generous paid time off and benefits + 401(k) retirement program with a company match + Career development programs + Tuition reimbursement + Flexible work schedule **To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:** ****************************************************** **Benefits & Salary:** + This position pays between $100,000 and $130,000 annually and is an exempt position. + Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. + Full time employees are eligible to earn PTO hours. + May be eligible for discretionary bonus as determined by the company. **_ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law._** **_Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group._** **_\#LI-LL1_** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice. Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients. Responsibilities Scheduling patient surgeries Manage New Patient Referrals Qualifications 0-2 years of experience, preferred High School Diploma, GED or equivalent work experience, preferred What is expected of you and others at this level Acquires job skills and learns company policies and procedures to complete standard tasks Works on basic and routine assignments Selects correct processes from prescribed rules or guidelines Work is closely managed and follows detailed instructions Seeks regular guidance and advice from supervisor Anticipated hourly range: $21.00 per hour - $26.56 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 10/25/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Duties and Responsibilities: Enrollment Process Management: * Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. * Answer phone calls/email inquiries related to PIV credentials and access control matters. * Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation. * Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: * Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. * Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: * Verify the authenticity of the provided documents and information to prevent fraudulent enrollment attempts. * Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: * Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. * Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: * Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. * Provide excellent customer service to address questions and concerns related to the enrollment process. * Escalation management involves listening, understanding, and responding to customer needs and expectations. * De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: * Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. * Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: * Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. * Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.

We are so glad you are interested in joining Sutter Health! Organization: MHLB-Memorial Hospital Los Banos Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. Job Description: EDUCATION: HS Diploma or General Education Diploma (GED) TYPICAL EXPERIENCE: 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: General knowledge of patient access, financial counseling, functions in acute, and non-acute settings. Working knowledge and understanding of insurance and medical terminology. Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge. Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems. Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. Possess verbal and written communication and active listening skills. Accuracy and attentiveness to detail. Decision making and problem-solving skills. Must be able to work concurrently on a variety of tasks/projects in diverse environment. Ability to meet or exceed targeted customer service, productivity and quality standards. Computer proficiency skills. Requires the ability to work with and maintain confidential information. Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every Weekend Benefits: No Unions: No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $24.32 to $30.40 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Job Description Regional Hand Center is growing and has a new opportunity for an evening Surgery Scheduler/Receptionist - This at-will, full-time position is a part of a supportive, interactive team. The selected candidate will be responsible for scheduling emergent and routine surgeries. Working to maximize the efficiency of the ambulatory surgery center staffing and resources while ensuring superior quality of care for patients, families, and internal customers. RESPONSIBILITIES include, but not limited to: Scheduling Surgeries Scheduling pre and post-operative Appointments Scheduling Post-Operative Appointments Interfacing with patients, surgeons, staff, referring providers, departments, adjusters, vendors, etc. Obtaining insurance Authorizations or Pre-Certifications Prior Experience/Qualifications: Prior experience with insurance verification, preauthorization, Familiar with medical clearances as they relate to surgical patients. Familiar with referrals, authorization, pre-certifications, and eligibility. Experience with patient financial counseling and collecting out-of-pocket expenses from patients and families. Demonstrated excellent organizational, customer service, professional written and verbal communication skills. Bilingual - English/Spanish REQUIRED QUALIFICATIONS: High School Graduate or equivalent Job Type: Job Type: Full-time (M-F) 12-8:30 pm RHC is a California at-will, equal opportunity employer offering a friendly, engaged work environment and competitive benefits.

Job Description Join a thriving healthcare network in the San Joaquin Valley, offering a balanced 50/50 OB and GYN practice with the flexibility to enhance your career and enjoy life outside of work. As part of this opportunity, you'll benefit from robotics, a generous compensation package, and strong support from an experienced team. This position promises excellent earning potential, a manageable call schedule, and a collaborative work environment that includes APP support. Position Highlights: 50/50 OB and GYN with ample GYN surgeries Laborist position available as alternative employment Robotics available and support for 30+ patients per day $450,000+ Guaranteed Salary in Year 1 4 shifts/month 15-20 deliveries per month 8 bed Level II NICU, 3 C-Section rooms, and 24/7 Anesthesia EPIC EMR with Dictation and AI integration Full benefits, including medical, dental, vision, and a flexible time off plan As the fifth-largest city in California, this city in the San Joaquin Valley offers a unique blend of urban convenience and outdoor adventure. With an affordable cost of living, excellent schools, and proximity to three national parks, this s a great place to work and raise a family. The city is also recognized for its diversity and has a thriving culinary scene, making it a fantastic place to explore, work, and live. Community Highlights: 1,000,000+ residents, 9th most racially diverse large city in the U.S. Cost of living: New homes for $200/sq ft Highly rated schools, including top charter schools and a Blue-Ribbon district Known as “California's Best Kept Foodie City Secret” Under 90 minutes to Yosemite, Sequoia, and Kings Canyon National Parks 7 higher learning institutions, including a DO medical school and several universities Take advantage of this rare opportunity to make an impact in a dynamic community while enjoying a fulfilling career in OBGYN.

The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing

The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing

Hours: Sat- Mon 7:00am-3:30pm; Tues-Wed 3pm-11:30pm Pay Range: $20 - $22 hourly Join our team and make a difference! The Bilingual Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Pediatrics-Orthodontics Referral Specialist Summary:We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for accessing eligibility reports, call parents, educating parents on orthodontic evaluations, greeting patients in pediatric clinics, and scheduling patients for their orthodontic consultation. The ideal candidate will have ha strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations. Pay Range: $18.00-$22.00/hr (Based on experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. PEDO ORTHO SPECIALIST INITIATIVES Coordinating both pediatric and orthodontic patients Obtain reports and analyze patient data Promote our dental practices by directly engaging with patients and referral partners in the communities in which we serve to increase community awareness of our services and generate new patient leads. As a Pedo Ortho Specialist, exemplify and embody CHOICE standards. Develop knowledge and understanding of underserved community health and dental health issues in target populations. Seek and engage families and individuals to educate and inform them on the importance of orthodontic dental care at Children's CHOICE Healthcare Services. Respond to requests for information about our company, services, and basic dental information to engage, educate and empower patients to schedule appointments at our clinics. Complete ad hoc projects per needs of management and team. Support orthodontic growth goals for new patient appointments by: Obtaining data from reports to identify qualified patients Greeting qualified patients at their pediatric appointment and schedule orthodontic consultations Engage with parents via phone and in person to educate on the importance of orthodontia care and to schedule complimentary orthodontic exams. Scheduling pediatric patients for orthodontic exams. Follow up with patients who are not ready to schedule, or have postponed scheduling their orthodontic exam. Directly engaging potential new orthodontic patients and scheduling consultation appointments or gathering information for follow-up. Ensuring that monthly appointment goals are met as set by Ortho Manager to support operational growth targets. Collaborate with both the pediatric and orthodontic teams to provide comprehensive care to patients. Maintain accurate patient records and schedules Attend both pediatric and orthodontic huddles Understand and comply with ethical, legal and regulatory requirements applicable to industry. Collaborate with clinic teams for existing and new patient conversion efforts. Ensure high customer satisfaction by providing quality service to customers while upholding and demonstrating company values. Qualifications Education and/or Experience: High school diploma or equivalent Demonstrated experience and success in customer service. Bilingual in Spanish is required