Patient care coordinator jobs in Maine

Are you interested in and passionate about helping support women in their recovery process? Crossroads is looking for you! We are seeking passionate Residential Support Workers to support women in recovery from substance use disorder in our women's residential treatment program. Qualifications: Valid Drivers License MHRT-1 or CRMA 40 hours Highschool diploma or equivalent CPR/First Aid or the ability to become certified Minimum of 1 year experience within mental health or substance use field Responsibilities include, but not limited to: - Ensuring clients are safe and following program scheduling - Supporting healthy boundaries while maintaining a positive and healthy environment - Facilitating medication observation - Transporting and accompanying clients to regular appointments - Ensuring Crossroads policies and protocols are followed This position works under the supervision of the Program Manager and supports clients and performs routine technical tasks as needed, in accordance with established agency policies and procedures. Crossroads proudly supports professional development and growth for all employees interested in learning more about substance use and co-occurring disorder and addiction rehabilitation. Our competitive compensation package includes: Paid vacation - accruals starting after successful completion of your probationary period Paid personal/sick days - starting day 1 of employment 6 holidays 401K plan with an employer match Health/Dental/Vision Life insurance paid by employer Short term/ long term disability Continuing education and professional development allowances Eligibility for annual merit increase based upon performance If you are looking to join a dedicated group of professionals and are inspired to have a meaningful impact on people's lives, we invite you to apply for this opportunity!

Job Description ESSENTIAL FUNCTIONS Primarily answer incoming phone calls for multiple Primary Care practices. Redirect calls for Specialty Departments when needed Schedule routine and follow-up patient appointments Reschedule or cancel appointments as needed Confirm future appointments Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns Assist patients with prescription refill requests Assist patients with referral requests Provide general practice information for patients as needed Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Acts as a champion of the patient experience by striving for first call resolution with every patient interaction Other responsibilities as directed by supervisor, coordinator, or manager JOB REQUIREMENTS High School Diploma or equivalent required Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls Strong organizational skills Excellent professional judgment, phone skills and decision making ability Proficiency with Windows based computer applications Flexibility and willingness to work as a team member Able to prioritize and handle multiple tasks Active listening skills Ability to proficiently use telephone system Excellent typing and computer ability while simultaneously maintaining a telephone conversation Ability to consistently meet and adhere to performance and quality metrics Ability to demonstrate and uphold InterMed's Values On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience State of Maine residence is required Professional appearance

Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties : Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.

We're looking for an On-Site Specialty Pharmacy Care Coordinator in Portland, ME to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. About the Role As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Portland, ME. What You'll Do Complete prior authorizations Source financial assistance on behalf of patients Process pharmacy claims Coordinate medication dispensing and shipping Improve the patient experience by answering questions and requests Act as a liaison between the patient, their provider and the pharmacist About You You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance You are excited about working in a start-up environment and helping to build workflows and processes from the ground up You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc) You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great You are a creative problem solver interested in positively impacting each patient's pharmacy experience You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state Technician registration or licensure in State of employment, national certification as CPhT is preferred You may have the opportunity to travel to our client sites 10-15% of the time Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out. Expected Hourly Rate: $22/hr - $32/hr This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas-no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives-at home, at work and everywhere in between. In particular, we offer: Paid time off Generous parental leave Comprehensive healthcare, vision and dental benefits Competitive salary and equity stake We're backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

Come join a vibrant, interdisciplinary team serving the complex needs of adults with behavioral health challenges in the greater Portland area. We are looking for a collaborative, engaging, and driven care coordinator (case manager) who has their MHRT/C or is MHRT/C eligible. This position pays $20.00-$26.00 per hour. DUTIES: * Provide intake/assessment when clients are referred and ongoing assessment as required. * Facilitate team meetings and develop a plan of care for the client with input from the team. Plans will include a crisis plan when appropriate. The CCBHC plan will integrate behavioral and physical health needs and goals. * Oversee implementation of care planning, monitor and document progress. * Participate in a team-based approach to care, by working in collaboration with Clinical Team Leader, Peer Partner, Nurse Care Manager, and Psychiatric and Medical Consultants. QUALIFICATIONS: Bachelor's degree preferred. MHRT/C or MHRT/C eligible. Experience in social services preferred. Maintain a current Maine driver's license and a clean driving record as outlined in Spurwink's Driving Policy. Competitive Benefits Package: * Health/Dental/Vision /Pet Insurance * Employer Paid Life Insurance and Short/Long Term Disability * Retirement Account with Matching Contribution (after one year of service) * Scholarships to ME Community Colleges * Tuition Reimbursement * 25% Tuition Reimbursement for UNE Master of Social Work Program * Eligible employer for the Public Service Loan Forgiveness (PSLF) Program * Quality Supervision and Paid Training Opportunities * Career Advancement Opportunities * Flexibility of Schedules * Generous Paid Time Off * Opportunity for Same Day Pay * Health Plan Enrollees - Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More) Spurwink is an Equal Opportunity Employer. #IND3

at Clarvida - Maine Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Care Coordinator As a Care Coordinator, you'll play a vital role in making a positive impact on the lives of children and adults with behavioral or mental health challenges. You'll work closely with clients and their families, meeting them in their homes to understand their strengths and assess their emotional, behavioral, and physical needs. By connecting them to essential community resources, you'll create tailored treatment plans designed for real progress. You'll engage clients and families in their journey through regular check-ins, celebrating milestones and fostering success. Our Care Coordinators work closely with a team of educational, vocational, medical, and behavioral health providers to ensure wraparound support that empowers clients to thrive long-term. Perks: $52,000/year $2,500 Stay on bonus Opportunity for an additional $10,000 annually with incentives Flexible Schedule What we're looking for: Bachelor's degree in any field MHRT/C Required What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address." #TargetedCaseManagement, #BehavioralHealthHome, #BHH, #TCM, #CaseManager, #Liaison, #Advocate, #Treatmentplan, #Patientservice, #MentalHealth

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provide services to patients and referring professionals by scheduling/authorizing appointments. This is a Full-Time position working the day shift. ESSENTIAL DUTIES AND RESPONSIBLITIES: (60%) Scheduling & Insurance Schedules patient examinations according to existing company policy Communicates to team any scheduling changes in order to ensure highest patient satisfaction Pre-certifies/Authorizes all exams with patient's insurance company as required Verifies medical necessity on all exams as required Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate (35%) Registration Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Supports Vascular team in order to ensure highest patient satisfaction Acts as liaison between team and the patients waiting for exams Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up Maintains the supply of patient information sheets (5%) Performs other duties as assigned

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Job Description Position Summary: The Care Team Patient Services Representative works collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. Answers all Care Team Phone Calls within established quality metrics. Supports various other Care Teams by answering their phones (as necessary) to meet quality standards. Responsible for Queue Management, including phone messaging, appointment cancellations and rescheduling. Screens, provides information on and directs calls to appropriate department or staff to expedite patient care. Supports and facilitates communications related to labs, scripts, messaging, etc. Performs Telephone Triage per established protocols. Assists with patient service related administrative tasks to ensure patient requests are met. Key Outcomes: * Handles all PSR Desktop Management activities * Schedules, reschedules and cancels patient appointments * Provides phone support to internal and external customers within established quality metrics. * Coordinates New Patient Management (distributes packets, maintains records, initial screenings, etc.) * Follows Standard Processes and Protocols related to clinical activities (med refills, order follow through/tracking lab reporting) * Responsible for Lab results reporting as delegated * Responds to patient requests via incoming phone call, portal or written request * With Clinical Support, tracks and follows up patient issues * Issues pre-appointment lab and health maintenance reminders * Manages Web portal communications and patient related portal requests/questions * Depending on practice organizational structure, may also handle referrals and serve as subject matter expert on referrals. * Completes barcoding/faxing documents to athena (document management), ensuring timely and accurate document classification and filing of documents in patients health record. * Participates in process improvement activities * Conduct patient check-in and check-out activities as appropriate. * Collects copays and outstanding balances * Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes * Reviews missing slips and creates claims to ensure appropriate billing * At some sites will document and refill medications following the guidance given by Patient Knowledge Coupler (PKC) Education/Experience: * HS Diploma or equivalent * 3+ years experience working in an administrative and/or customer service oriented environment. * Experience in a medical environment with patient registration, billing, insurance processing or appointment scheduling preferred. Skills/Knowledge/Competencies (Behaviors): * Ability to function independently and professionally * Knowledge of medical terminology preferred * Basic knowledge of current healthcare benefits and managed care insurance plans, preferred * Windows Based Computer skills: data entry and word processing ability * Demonstrated telephone etiquette and positive interpersonal skills * Ability to handle difficult conversations with patients and internal customers * Ability to multitask among phone and face to face despite frequent interruptions * Excellent organizational skills * Ability to analyze and problem solve * Detailed oriented and excellent follow through skills * Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers Must be able to work flexible hours which may include weekends, evenings and holidays This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Apply Description Are you a customer service star? We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Full-time Description Empower Lives, Elevate Your Career: Join AWS as a BHH Care Coordinator - Sign On Bonus $2,250! (Portland FT Only) Do you want a career that's both meaningful and fulfilling? At Alternative Wellness Services (AWS), we're more than just an employer; we're a collaborative force of passionate professionals committed to improving the lives of individuals and families in Maine. We believe that empowering our team is essential to providing exceptional care. That's why we create a work environment where your unique perspective is valued, your ideas are actively sought and implemented to drive positive change within your department and across the agency. As a BHH Care Coordinator (case manager), you'll play a vital role in supporting individuals facing diverse behavioral health challenges, guiding them toward self-sufficiency, and connecting them with essential resources. You'll be part of a supportive, multidisciplinary team where consistent weekly supervision is provided to help you excel and grow in your role. AWS empowers you with the autonomy and flexibility to effectively manage your client caseload, ensuring you have the tools and support to help your clients succeed. Why Choose a Career with AWS: Client-Centered & Accessible Services: Our core mission drives everything we do. You'll be at the forefront of providing timely, high-quality support, taking responsibility for helping clients access the resources they need when they need them. Empowered Collaboration: You'll be part of a close-knit team where experienced care coordinators and supervisors are readily available to provide guidance, share expertise, and support your success. We foster a culture of collaboration so we can collectively deliver the best possible care. Your Voice, Your Impact: We value open communication, actively seek out your ideas, and offer opportunities to see your contributions make a real difference. Your insights are crucial to our growth as an agency and our ability to adapt services for greater client accessibility. Clear Career Trajectory & Growth: We prioritize your professional growth, offering clear paths for advancement and ongoing training. Many care coordinators progress to clinical and supervisory roles within AWS, reflecting our commitment to your continuous development and our agency's overall growth. Stability & Recognition: Join a stable, growing agency that values its employees and demonstrates that commitment through multi-year recognition as one of Maine's Best Places to Work. We take responsibility for fostering a supportive and rewarding environment. Competitive & Transparent Rewards: Enjoy a competitive salary scale based on education and experience, a comprehensive benefits package, and performance-based incentives. Work-Life Harmony: Flexible scheduling options (compressed work week or transitional hours), generous paid time off, and our Employee Assistance Program (EAP) support your well-being. We are dedicated to creating a diverse, equitable, and inclusive workplace and service environment. Comprehensive Benefits & Unique Perks: Take advantage of a FREE health insurance option for full-time employees, Long-Term Disability, Short-Term Disability, EAP, Life insurance, dental, vision, accident insurance, 401k, mileage reimbursement, and our unique Employee of the Year award with an all-expenses-paid trip to Florida! Your Career, Your Impact: Drive Client-Centered Care at AWS! If you're ready to thrive in a role that empowers both you and your clients, and you're passionate about client-centered, collaborative, responsible care that fosters growth, apply to AWS! Requirements MHRT-C or MHRT-C Provisional Certification: Current certification or eligibility for MHRT-C/p, with paid training available for qualified candidates. Independent Decision-Making: Strong ability to think independently and make sound decisions. Transportation: Reliable transportation for community visits. Background Checks: Must pass background checks and not be listed on any state or federal suspension or debarment lists.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.25 - 21.25/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 11 Baxter Blvd 2nd Floor, Portland, ME 04101 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community. And we're growing!! Schedule : Office hours are Monday-Friday 7:45am-4:15pm *This position is not eligible for a hybrid or fully remote schedule. Requirements: High school diploma or GED equivalent is required. Level 3 English is required. Experience working in a medical office is highly desired. Generous Benefits Package: Organization-wide incentive bonus of up to 5% of annual base salary Competitive compensation with shift differentials for some positions Health, Dental, Vision Insurance (Employer - Employee shared) Health Savings Accounts with employer contributions ($1,500 and $2,500/yr) Flexible Spending Accounts Employer paid Life insurance, Short-term and Long-term Disability 403(b) employer match up to 3% Generous PTO package, including paid personal days and holidays Paid Volunteerism Day Bereavement and Military Leave Paid Parental Leave (1 week) Non-CME training reimbursement up to $300 for full-time (32 hour) employees Tuition assistance up to $1,500 for full-time (32 hour) employees Gym membership reimbursement up to $300

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: * Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. * Acts as first point of contact for matters pertaining to our patient care and schedule. * Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. * Is a welcoming and helpful presence to patients, both in-person and on the phone. * Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. * Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. * Accurately schedules appointments following protocol and guidelines provided. * Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. * Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: * Federally Qualified Health Center offering integrated Medical Home Model * Collegial professional atmosphere with informed leadership * Competitive compensation and generous benefits * PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: * High school diploma or equivalent preferred * Completion of Medical Terminology course preferred * Two years of experience in medical office setting preferred * Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Full-time Description Do you have a passion for working with senior citizens and a collaborative mindset that values teamwork? Are you an exceptional nurse who brings a touch of empathy to healthcare while approaching your day-to day work with joy, creativity and a commitment to making a difference in residents' lives? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals! Hiring immediately! Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment. What you will do as a RN-Resident Health and Care Services Coordinator: Conduct daily rounds to monitor staff compliance with standards, regulations and the company's policies and procedures related to the provision of resident health and personal care services. Develops and implements an annual training calendar based on identified needs to promote increased competency in direct care personnel. Participates in the pre-admission/admission/re-admission process as assigned by the Executive Director. Monitors for and immediately reports unsafe/hazardous conditions/equipment in accordance with established facility policies and procedures. The benefits to join the team: Weekend and night shift differentials to thank you for being flexible with your schedule Vacation and holiday pay because you deserve time to relax and recharge Referral bonus to show our appreciation for seeking new team members Tuition assistance because we believe in the investment of your growth and success Health, dental, vision and supplemental benefits to support your health 401(k) savings and investment plan to prepare for your future Requirements What you'll bring to the role: Must possess an active, unencumbered license to practice as a Registered Nurse in Maine. Must be 18 years of age Must provide proof of immunization/immunity to MMR, Varicella and Influenza. Strong command of the English language with the ability to follow oral and written instructions with precision. Salary Description $35-$42 per hour

Job Description Patient Advocate Specialist Northern Light Eastern Maine Medical Center, Bangor, ME ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job DescriptionBenefits: Weekend Shift Differential $1 $2 Pick Up Shift Incentive Bonus based on performance Flexible schedule 401(k) matching Competitive salary Paid time off Company car Join Our Caregiving Team! POSITION: CNA, PSS, DSW, and Caregivers EMPLOYER TYPE: Non-Medical Home Care Agency JOB TYPE: Part-Time PAY: Weekly via Direct Deposit AREAS SERVED: Androscoggin, York & Cumberland Counties (within a 60-mile radius) *********************************************************************************************** About Aging Kingdom Homecare Aging Kingdom Homecare is a faith-based, non-medical in-home care agency dedicated to maintaining Quality Life through Quality Care. We provide personal care, light housekeeping, transportation and errands, medication reminders, companionship, spiritual care, and much more. Our mission is simple: to add value to the lives of our clients and those who love them and that starts with valuing our caregivers just as much. Office: 415 Congress St. Portland, Maine Website: agingkingdomhomecare.com Facebook: facebook.com/AgingKingdomHomecare What Youll Do Our caregivers serve individuals in their homes and communities who need extra support due to aging, illness, or disability. Youll help clients remain safe, comfortable, and independent at home. Responsibilities include: Assisting with personal hygiene and daily living activities Helping clients take prescribed medication Preparing meals and assisting with mobility Providing companionship and emotional support Running errands and light housekeeping Reporting changes or concerns promptly Responding responsibly in emergencies Other duties as assigned Qualifications High School Diploma or GED At least 1 year of full-time experience in personal care, facility, or home care setting Kind, dependable, and respectful attitude toward the elderly and disabled Good communication and documentation skills Able to lift 50+ lbs, bend, stand, and perform physical tasks as needed Reliable transportation Must pass a criminal background check Physical & Work Requirements Ability to lift, bend, and stand for extended periods (average 6 hours/day) Drive up to 50 miles/day Work weekends or flexible shifts based on client schedules Ability to handle stress and maintain professionalism in all situations Schedule Example Sunday through Saturday, depending on client needs (Current openings include Monday, Wednesday & Friday daytime shifts; weekends available) Questions? Call us at ************** were happy to help!