Patient care coordinator jobs in Manteca, CA

/ RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.

Joanne Jensen D.D.S. , Inc. AKA Endo Artistry, Walnut Creek, CA, is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice. We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient. Possibility for growth and career advancement if you possess a leadership mindset. Your Responsibilities Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service Monitor schedule flow to maximize provider availability and minimize patient wait times Ensure accurate entry of patient information, insurance verification, and consent forms Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism Collaborate with clinical and leadership teams to align patient coordination with practice goals Maintain a welcoming and organized reception area while upholding front office procedures and service standards Other responsibilities as needed Schedule: Monday - Friday: 8am-5pm- No Weekends! Your Background 3+ years proven experience in a supervisory role with a leadership mindset. Must have dental knowledge/experience Demonstrated ability to lead or mentor team members in a fast-paced environment Strong communication, organizational, and multitasking skills Proficiency with dental practice management software and scheduling systems Knowledge of insurance verification and patient financial processes preferred Commitment to excellent patient service and a supportive team environment High school diploma or equivalent Why You Should Join Our Team A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and more-all focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$32-$35 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members. SUMMARY: You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to prioritize effectively and manage your time. Most importantly, you are here to provide an incredible customer experience. DUTIES & RESPONSIBILITIES: ●New patient experience management ● Answering multi -line inbound phone calls ● Support to the clinical team ● Insurance verifications and treatment estimates ● Patient tours of the office ● Scheduling appointments ● Patient communication via phone calls, texts and emails ● Fulfilling patient requests ●Treatment presentation ● Handling & processing payments & refunds ●Manage communication & practice management software ●Administrative tasks including faxes, scans, etc. ● Maintain cleanliness and organization of the office ● Entering & reporting on office & department statistics ● Performs other duties as assigned by management COMPETENCIES: ● Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce. ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values. ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. ● Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. ● Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values. ● Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. ● Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. ● Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed. Requirements QUALIFICATIONS: ● High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) preferred but not required ● 2+ years of customer service experience ● Computer skills required: knowledgeable in Microsoft Office PHYSICAL DEMANDS AND WORK ENVIRONMENT: ●Continually required to sit ●Frequently required to stand ●Frequently required to walk ●Frequently required to utilize hand and finger dexterity. ●Continually required to talk or hear while performing the duties of this job, the noise level in the work environment is usually moderate SOFTWARE: Open Dental 3rd Party Finances: Care Credit Cherry Sunbit BenefitsFull Benefits: Medical Dental Vision 401K PTO Vacation

Temporary Description Neurology practice in Walnut Creek seeks an experienced Medical Assistant to fill a temporary Care Coordinator position. We are seeking a staff member with EPIC experience to work with our care coordinating team starting asap (January 2026) until September 30, 2026. No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the health and well-being of the men, women, and children who turn to us for care. That`s because all of us are committed to providing the best possible care experience. Join us and put your beliefs into practice. A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must. Qualifications: · Electronic Medical Records programs, (EPIC Preferred) · Customer Service Experience · Multiple Phone Lines/Experience in a fast paced work environment · Medical Terminology, OSHA and HIPAA training · Experience with Medicare, HMO and PPO insurance payers · Excellent verbal and written communication skills required · Proven problem solving, analytical and decision-making skills · Strong computer skills (Microsoft Word, Excel and Outlook) Duties: Perform all administrative and direct patient care tasks in a clinical setting to patients at check out. Obtain Lab/test results from outside as well as sending standing orders to designated labs Processing prior authorizations for various tests MD orders Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment Working closely with providers to coordinate patient care needs Providing patients with referrals for continuing care Educate patients about medical processes and procedures Education/Certification Requirements: High School diploma required Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience: Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred Work Hours: Monday - Friday 8:30 am to 5:00 pm $21.00 - $27.00 - Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Employee discounts Free food & snacks Opportunity for advancement Paid time off Training & development About Us SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection. We are seeking a Patient Care Coordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us. Key Responsibilities Welcome and assist patients in person, by phone, and via text in a warm, professional manner. Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations. Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments. Confidently educate and recommend treatment plans and skincare products aligned with patient goals. Accurately handle financial transactions, membership enrollment, and package tracking. Maintain patient records and consents in EMR/CRM systems. Collaborate with the clinical team to ensure timely and complete patient documentation and communication. Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials. Help plan and support in-office events, promotions, and marketing campaigns. Assist with daily reporting, inventory checks, and other administrative duties. Must be available to work weekends and flexible shifts. Qualifications & Requirements Medical spa or aesthetics industry experience is required. Proven ability in treatment and product sales. Excellent customer service and communication skills. Comfortable with cold-calling, lead conversion, and patient retention strategies. Experience with social media marketing, including basic content creation, captions, and brand-aligned posting. Strong organizational skills and attention to detail. Proficient in basic math/computations for checkouts and invoices. Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace. High level of professionalism, honesty, dependability, and ability to work independently. Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply. Preferred Qualifications Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare. Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media. Understanding of HIPAA regulations and patient confidentiality standards. What We Offer Competitive hourly wage + commission on product sales Generous Staff discounts on treatments and skincare product A supportive and growth-focused work environment Ongoing training and professional development opportunities To Apply: Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!

Job Description The Patient Care Coordinator (MSW) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patient care's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient. ESSENTIAL DUTIES & RESPONSIBILITIES: Care Coordination and Scheduling Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers. Assist in managing patient care and ensuring quality service and satisfaction. Works in partnership with administrative and clinical personnel throughout the agency. Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively. Manage intake and referral processes, including insurance verification and authorization. Coordinates schedules for in-home visits by nurses, therapists, and other care providers. Maintain accurate and up-to-date records in the EHR. Patient and Family Communication Act as the primary point of contact for patients and families regarding care plans and service updates. Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders. Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed. Interdisciplinary Team Collaboration Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patient care. Care Plan Management Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance. Maintain and update individualized care plans for each patient. Monitors patients' progress and ensures timely reassessment and care plan updates. Coordinate with the clinical team to adjust care plans or visit frequency as necessary. Ensure services are delivered in accordance with the physician's orders and agency policy. Patient Follow-Up Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed. Conduct regular follow-up through phone calls to identify any new needs and service satisfaction. Documentation and Records Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work. Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR). Maintains confidentiality and safety of patient clinical records. Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations. Regulatory Compliance Assist the management team in administering, planning, and facilitating in-services. Assist the management in compliance with the required documents required by the state and federal regulations. Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules. Comply with accepted professional standards and principles. Verify that the care delivery matches the physician's orders and authorized frequencies. Assist in managing compliance with the OASIS assessment transmittal to the federal government. Maintain compliance with Medicare, Medicaid, and other payor requirements. Quality Assurance Participate in quality improvements and compliance activities. Conduct audits and review patient charts for completeness. Work with the management team to develop better processes for care coordination. Assist in identifying problems with performance and developing solutions to those problems. Provide input on improving patient satisfaction and outcomes based on feedback and observation. Initiate informal measures to correct performance issues for formal disciplinary actions to the management team. Recommend training needs to improve performance of the administrative and clinical team. Perform other administrative & clinical duties and activities as delegated. Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION / LICENSURE REQUIREMENTS Master of Social Work (MSW), completed Current certification in Basic Life Support (BLS) for Healthcare Providers, including CPR and AED QUALIFICATIONS & SKILLS: Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Required: Data entry, answering telephones, filing administrative & clinical records. Preferred: One (1) year of recent Home Health experience. Preferred: Management experience. Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation. Sufficient computer skills to operate an Electronic Medical Record system. Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment. Powered by JazzHR nr USKIFxX8

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm

The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Job Description Joanne Jensen D.D.S. , Inc. AKA Endo Artistry, Walnut Creek, CA, is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice. We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient. Possibility for growth and career advancement if you possess a leadership mindset. Your Responsibilities Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service Monitor schedule flow to maximize provider availability and minimize patient wait times Ensure accurate entry of patient information, insurance verification, and consent forms Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism Collaborate with clinical and leadership teams to align patient coordination with practice goals Maintain a welcoming and organized reception area while upholding front office procedures and service standards Other responsibilities as needed Schedule: Monday - Friday: 8am-5pm- No Weekends! Your Background 3+ years proven experience in a supervisory role with a leadership mindset. Must have dental knowledge/experience Demonstrated ability to lead or mentor team members in a fast-paced environment Strong communication, organizational, and multitasking skills Proficiency with dental practice management software and scheduling systems Knowledge of insurance verification and patient financial processes preferred Commitment to excellent patient service and a supportive team environment High school diploma or equivalent Why You Should Join Our Team A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and more-all focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$32-$35 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. 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Job DescriptionDescription: Neurology practice in Walnut Creek seeks an experienced Medical Assistant to fill a temporary Care Coordinator position. We are seeking a staff member with EPIC experience to work with our care coordinating team starting asap (January 2026) until September 30, 2026. No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the health and well-being of the men, women, and children who turn to us for care. That`s because all of us are committed to providing the best possible care experience. Join us and put your beliefs into practice. A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must. Qualifications: · Electronic Medical Records programs, (EPIC Preferred) · Customer Service Experience · Multiple Phone Lines/Experience in a fast paced work environment · Medical Terminology, OSHA and HIPAA training · Experience with Medicare, HMO and PPO insurance payers · Excellent verbal and written communication skills required · Proven problem solving, analytical and decision-making skills · Strong computer skills (Microsoft Word, Excel and Outlook) Duties: Perform all administrative and direct patient care tasks in a clinical setting to patients at check out. Obtain Lab/test results from outside as well as sending standing orders to designated labs Processing prior authorizations for various tests MD orders Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment Working closely with providers to coordinate patient care needs Providing patients with referrals for continuing care Educate patients about medical processes and procedures Education/Certification Requirements: High School diploma required Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience: Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred Work Hours: Monday - Friday 8:30 am to 5:00 pm $21.00 - $27.00 - Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance Requirements:

Modern Practice and Professional Team We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members. SUMMARY: You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, you are here to provide and incredible customer experience. You must have the ability to work at least one evening per week until 7pm and two Saturday's per month. DUTIES & RESPONSIBILITIES: ●New patient experience management ● Answering multi -line inbound phone calls ● Support to the clinical team ● Insurance verifications and treatment estimates ● Patient tours of the office ● Scheduling appointments ● Patient communication via phone calls, texts and emails ● Fulfilling patient requests ●Treatment presentation ● Handling & processing payments & refunds ●Manage communication & practice management software ●Administrative tasks including faxes, scans, etc. ● Maintain cleanliness and organization of the office ● Entering & reporting on office & department statistics ● Performs other duties as assigned by management COMPETENCIES: ● Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce. ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values. ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. ● Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. ● Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values. ● Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. ● Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. ● Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed. Requirements QUALIFICATIONS: ● High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) (preferred Not Required) ● 2+ years of customer service experience ● Computer skills required: knowledgeable in Microsoft Office PHYSICAL DEMANDS AND WORK ENVIRONMENT: ●Continually required to sit ●Frequently required to stand ●Frequently required to walk ●Frequently required to utilize hand and finger dexterity. ●Continually required to talk or hear ●While performing the duties of this job, the noise level in the work environment Is usually moderate SOFTWARE: BenefitsFULL BENEFITS: Medical Dental Vision 401K PTO Vacation

The Patient Care Coordinator (MSW) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patient care's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient. ESSENTIAL DUTIES & RESPONSIBILITIES: Care Coordination and Scheduling Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers. Assist in managing patient care and ensuring quality service and satisfaction. Works in partnership with administrative and clinical personnel throughout the agency. Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively. Manage intake and referral processes, including insurance verification and authorization. Coordinates schedules for in-home visits by nurses, therapists, and other care providers. Maintain accurate and up-to-date records in the EHR. Patient and Family Communication Act as the primary point of contact for patients and families regarding care plans and service updates. Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders. Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed. Interdisciplinary Team Collaboration Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patient care. Care Plan Management Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance. Maintain and update individualized care plans for each patient. Monitors patients' progress and ensures timely reassessment and care plan updates. Coordinate with the clinical team to adjust care plans or visit frequency as necessary. Ensure services are delivered in accordance with the physician's orders and agency policy. Patient Follow-Up Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed. Conduct regular follow-up through phone calls to identify any new needs and service satisfaction. Documentation and Records Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work. Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR). Maintains confidentiality and safety of patient clinical records. Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations. Regulatory Compliance Assist the management team in administering, planning, and facilitating in-services. Assist the management in compliance with the required documents required by the state and federal regulations. Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules. Comply with accepted professional standards and principles. Verify that the care delivery matches the physician's orders and authorized frequencies. Assist in managing compliance with the OASIS assessment transmittal to the federal government. Maintain compliance with Medicare, Medicaid, and other payor requirements. Quality Assurance Participate in quality improvements and compliance activities. Conduct audits and review patient charts for completeness. Work with the management team to develop better processes for care coordination. Assist in identifying problems with performance and developing solutions to those problems. Provide input on improving patient satisfaction and outcomes based on feedback and observation. Initiate informal measures to correct performance issues for formal disciplinary actions to the management team. Recommend training needs to improve performance of the administrative and clinical team. Perform other administrative & clinical duties and activities as delegated. Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION / LICENSURE REQUIREMENTS Master of Social Work (MSW), completed Current certification in Basic Life Support (BLS) for Healthcare Providers, including CPR and AED QUALIFICATIONS & SKILLS: Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Required: Data entry, answering telephones, filing administrative & clinical records. Preferred: One (1) year of recent Home Health experience. Preferred: Management experience. Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation. Sufficient computer skills to operate an Electronic Medical Record system. Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment.

Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job Description The Patient Care Coordinator is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patient care's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient. ESSENTIAL DUTIES & RESPONSIBILITIES: Care Coordination and Scheduling Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers. Assist in managing patient care and ensuring quality service and satisfaction. Works in partnership with administrative and clinical personnel throughout the agency. Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively. Manage intake and referral processes, including insurance verification and authorization. Coordinates schedules for in-home visits by nurses, therapists, and other care providers. Maintain accurate and up-to-date records in the EHR. Patient and Family Communication Act as the primary point of contact for patients and families regarding care plans and service updates. Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders. Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed. Interdisciplinary Team Collaboration Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patient care. Care Plan Management Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance. Maintain and update individualized care plans for each patient. Monitors patients' progress and ensures timely reassessment and care plan updates. Coordinate with the clinical team to adjust care plans or visit frequency as necessary. Ensure services are delivered in accordance with the physician's orders and agency policy. Patient Follow-Up Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed. Conduct regular follow-up through phone calls to identify any new needs and service satisfaction. Documentation and Records Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work. Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR). Maintains confidentiality and safety of patient clinical records. Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations. Regulatory Compliance Assist the management team in administering, planning, and facilitating in-services. Assist the management in compliance with the required documents required by the state and federal regulations. Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules. Comply with accepted professional standards and principles. Verify that the care delivery matches the physician's orders and authorized frequencies. Assist in managing compliance with the OASIS assessment transmittal to the federal government. Maintain compliance with Medicare, Medicaid, and other payor requirements. Quality Assurance Participate in quality improvements and compliance activities. Conduct audits and review patient charts for completeness. Work with the management team to develop better processes for care coordination. Assist in identifying problems with performance and developing solutions to those problems. Provide input on improving patient satisfaction and outcomes based on feedback and observation. Initiate informal measures to correct performance issues for formal disciplinary actions to the management team. Recommend training needs to improve performance of the administrative and clinical team. Perform other administrative & clinical duties and activities as delegated. Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION/ LICENSURE REQUIREMENTS: Currently licensed as Physical Therpist (PT), Occupational Therapist (OT) or Speech and Language Pathologist (SLP) in California). Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification. QUALIFICATIONS & SKILLS: Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Required: Data entry, answering telephones, filing administrative & clinical records. Preferred: Two (2) years' of professional rehab experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired. Preferred: One (1) year of recent Home Health experience. Preferred: Management experience. Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation. Sufficient computer skills to operate an Electronic Medical Record system. Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment. Powered by JazzHR l909qR3EYJ

Do you enjoy going above and beyond for patients? Ensure the I are dotted and T's are crossed? Well, we have an exceptional job opening for you. Our dental office is looking for a front office person to add to our team. We have a fun -loving, team environment and we are excited to add to our team. Qualifications: We are looking for someone with a good personality, awesome phone skills, willingness to learn, and attention to detail. We are looking for a person experienced in dental. Will train candidates with the right attitude. Preferred Languages: Bilingual Spanish Business Hours: Rotating Schedule M -Th and Tu -Saturday (2 Saturdays a month required) Hours: M/Tu 9 -6 | W -Sat 8 -5 Must be punctual and arrive 20 Minutes prior to office opening for patients Requirements High School Diploma 4+ Years Experience Familiar with Open Dental Familiar with third party financing: Care Credit, Cherry and Sunbit Benefits Medical Dental 401K PTO Sick Pay

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: * Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol * Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties * Answer incoming phone calls, emails, and requests coming into the center as needed * Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards * Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots * Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: * High school diploma or equivalency required * Minimum of one (1) year of experience working in healthcare required * Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills * Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. * Medical insurance coverage (Medical, Dental, Vision) * Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. * Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! * And additional benefits Salary/Wage base range for this role is $25.12 - $33.11 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $25.12-$33.11 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $25.12 - $33.11 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$25.12-$33.11 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************