Patient care coordinator jobs in Maple Grove, MN - 658 jobs
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Patient Care Coordinator
Patient Access Representative
Patient Service Coordinator
Front Desk Coordinator
Registration Specialist
Health Care Coordinator
Scheduling Specialist
Home Care Coordinator
Scheduling Coordinator
Patient Administration Specialist
Patient Coordinator
Patient Access Financial Specialist
Healthpartners 4.2
Patient care coordinator job in Saint Paul, MN
The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This position interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED). This position manages a high percentage of unexpected and challenging patientcares using problem solving, conflict management, and respectful interactions.
The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly. This position also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, MinnesotaCare, and MNsure.
Work Schedule:
* Weekdays 3:00-11:30 p.m., with every other weekends.
Required Qualifications:
* High school diploma or equivalent.
* One year of customer service experience.
* Previous computer and software experience.
Preferred Qualifications:
* Post-high school degree or certificate.
* Healthcare customer service experience.
* Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic).
Additional Information:
This is a 0.8 FTE (64 hours per pay period) evening shift position, working in Saint Paul, MN. The full salary range for this position is $21.74-$32.62 per hour, based on experience and internal equity, plus shift differentials. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.
$21.7-32.6 hourly Auto-Apply 19d ago
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Patient Care Coordinator - Hugo
Park Dental 4.0
Patient care coordinator job in Lino Lakes, MN
Park Dental Hugo located in is seeking a compassionate, professional PatientCareCoordinator to join our team-oriented practice. As a PatientCareCoordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays 6:30am - 2:15pm
Tuesdays 1:30pm - 8:15pm
Wednesdays Off
Thursdays 6:30am - 2:15pm
Fridays 6:30am - 2:15pm
Saturdays 7:00am - 2:30pm (approx. 7 per year)
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patientcare. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 29d ago
Care Coordinator
Twin Cities Pain Clinic 3.6
Patient care coordinator job in Maple Grove, MN
Patient Services CareCoordinator
Supervisor: Director of Surgical Services
FLSA Status: Non-Exempt
Mission:
To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.
Values:
Patient Experience
Innovation
Integrity
Teamwork
Job Summary:
The Patient Services CareCoordinator is responsible for organizing and managing all aspects of a patient's care at TCPC. They will support the surgery center and provider care teams by delivering administrative and patientcare services. Their goal is to take initiative to improve the patient's care and experience. Essential functions of the Patient Services CareCoordinator position include, but are not limited to:
Direct contact with patients, both in-person and via telephone.
Schedules patient appointments relating to surgery and procedure orders. Acts as direct contact for surgical procedure and injection scheduling.
Communicates with the healthcare team about a patient's treatment plan.
Helps patients complete paperwork.
Makes phone calls.
Coordinates with other departments and outside facilities.
Completes pre-procedure screening and education.
Assists with prescription prior authorization and completion of forms.
Coordinatespatient appointments, including diagnostic tests, physical therapy, and pain psychology, in accordance with the patient's treatment plan.
Assists clinical team with patient tracking.
Updates patient information in EHR including medications, allergies, primary care physician, pharmacy, etc.
Enrolls patients in the patient portal.
Coordinates the transmission and acquisition of necessary patient records.
Manages all anticoagulant hold requests. Facilitates timely completion of the request. Contacts patient, prescriber, and pharmacy as needed.
Cross trains to other departments as needed.
Prepares and sends out information packets to patients prior to surgery.
Communicates with Medical Device Representatives to coordinate in-person device support.
Communicates with Providers and Physicians as needed regarding appointment scheduling and educational materials.
Complies with organizational and HIPAA policies and regulations to ensure patientcare is kept confidential.
Performs miscellaneous job-related duties and tasks as assigned.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Qualifications:
High school diploma/GED plus one year of medical clinic experience.
Associate's or Bachelor's degree (preferred).
Minimum of one year of strong customer service with an exceptional ability to listen and communicate with others required.
Superb communication skills.
Excellent writing, analytical, and problem-solving skills.
Organized, efficient, and detail oriented.
Friendly and compassionate.
Strong customer service skills.
Ability to prioritize duties.
Ability to follow oral and written instructions.
Ability to work well whether independently or as part of a team.
Ability to work in a fast-paced work environment and efficiently handle daily fluctuation of patient volume.
Strong computer skills.
Medical terminology and insurance payor knowledge preferred.
OR
Skills & Abilities:
Work Environment:
While performing the duties of this job, the employee regularly works in an ambulatory surgery center/clinic setting. This position is 100% in-office due to the nature of the responsibilities. This is not a remote job.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 20 pounds. Employee will be walking or standing for 40% of the time in this role and will be sitting for 60% of the time in this role. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Compensation & Work Schedule:
Full-time: 40 hours/week.
Non-Exempt.
Day Shift: Monday - Friday, 7:30AM - 4:00PM
No evenings or weekends.
A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), PTO time, paid holidays, and HSA plan is offered.
JOB CODE: 1000208
$32k-40k yearly est. 36d ago
Clinic Patient Registration Specialist
Summit Orthopedic 4.4
Patient care coordinator job in Maple Grove, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Carepatients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a part-time, 0.6 FTE (48 hours per pay period) position based at our Maple Grove Campus. Variable weekday schedule. Must be flexible to float to other Summit locations as needed.
Schedule
Monday: 12pm - 4pm
Tuesday: 7:30am - 4pm
Wednesday: 7:30am - 12pm
Thursday: off
Friday: 7:30am - 4pm
* Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
* Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
* Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
* Manage and coordinatepatient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
* Assist with rescheduling patients when providers schedules change
* Responsible for ensuring the patient lobby is accessible, neat and orderly
* Performs various administrative duties and other duties, as needed and assigned
* Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.77 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
$18.8-23.5 hourly 43d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Minneapolis, MN
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$51k-63k yearly est. 1d ago
Patient Care Coordinator - Eden Prairie Ortho
Roseville Pediatrics In Roseville, Minnesota
Patient care coordinator job in Maple Grove, MN
The Dental Specialists Eden Prairie Orthodontics is seeking a compassionate, professional PatientCareCoordinator to join our team-oriented practice. As a PatientCareCoordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays: 7:30-5:15 Eden Prairie
Tuesdays: 7:30-5:15 Maple Grove
Wednesdays: 7:30-5:15 Eden Prairie
Thursdays: Off/7:45-5:00 Eden Prairie
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patientcare. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 30d ago
Dental Patient Care Coordinator
Hudson Valley Dental (Hudson, Wi
Patient care coordinator job in Minneapolis, MN
Job DescriptionPatient CareCoordinator
Hudson, WI
|
Full-Time
We are excited to grow our practice, as we welcome our new doctor in January 2026! Our dental family is growing - and we're looking for an amazing PatientCareCoordinator to help lead the charge!
As we step into this exciting new chapter, we're ready to build our
dental dream team
. If you love creating order out of chaos, building relationships with patients that feel like family, and being the go-to person who keeps the entire office running smoothly - this could be your perfect fit!
Who We Are
We're a small but mighty dental practice focused on comprehensive, quality care. Our patients aren't just numbers - they're neighbors, friends, and family. We believe in a warm, welcoming environment where teamwork matters and every patient leaves smiling (literally and figuratively!).
What You'll Do
As our Dental Office Coordinator, you'll be the heartbeat of the practice - helping us deliver five-star care and seamless patient experiences. You'll:
Manage and optimize the daily schedule to keep the practice flowing smoothly.
Oversee the full A/R life cycle, from treatment planning to insurance aging to collecting date of service.
Present treatment plans with confidence and compassion, helping patients understand their financial options.
Support the doctor and clinical team by keeping systems organized and efficient.
Build long-term relationships with patients and help our community grow.
Bring ideas, energy, and positivity every single day!
What We're Looking For
Previous dental front office or management experience is required.
Strong knowledge of insurance, billing, and treatment planning.
Excellent communication and leadership skills - you're a people person who loves helping others succeed.
A proactive, can-do attitude and the ability to juggle multiple priorities.
A passion for patientcare and building something truly special.
Why You'll Love It Here
A chance to be part of a practice on the rise, shaping its future from the ground up.
Support from a doctor who values autonomy, trust, and teamwork.
A caring, loyal patient base that appreciates personalized care.
Competitive pay and a workplace that actually
feels good
to come to every day.
If you're ready to grow, lead, and make this your dental dream team, we can't wait to meet you!
Apply today and help us build something amazing!
Skills:
General Practice
Claims/Appeals
Insurance
Scheduling
Denticon
Benefits:
Dental
401k
PTO
Compensation:
$28-$30/hour
$28-30 hourly 2d ago
Patient Care Coordinator- PsyFi
Healthcare Management Resources 4.0
Patient care coordinator job in Edina, MN
Job Title: PatientCareCoordinator Job Type: Full-Time
We are seeking a dependable, detail-oriented, and patient-focused PatientCareCoordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where you'll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflows-this is a dynamic, high-impact position.
Core Responsibilities:
Front Desk Operations & Patient Check-in
Warmly greet patients and visitors as the first point of contact
Check patients in and out using the clinic's electronic health record (EHR) system
Verify and update patient demographics and insurance information
Collect and process co-pays and outstanding balances
Ensure intake paperwork and consent forms are completed and scanned accurately
Maintain a tidy and organized reception area
Monitor and respond to voicemails, emails, and online appointment requests in a timely manner
Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized
Prepare daily appointment logs and end-of-day reports
Telephone and Communication Management
Answer multi-line phones promptly and professionally
Route calls to appropriate staff members or take detailed messages
Provide patients with information regarding appointments, policies, or carecoordination
Clinical & Administrative Support Duties
Prior Authorizations (PAs)
Complete and track medication and procedure prior authorizations with payers
Follow up on pending authorizations and escalate issues as needed
Communicate PA outcomes to providers and patients
Billing Support
Act as the on-site liaison with our third-party billing company
Help patients understand basic billing questions (copays, deductibles, account balances)
Review insurance issues that arise during check-in or billing inquiries
Credentialing
Maintain credentialing and re-credentialing documentation for all providers
Complete payer applications, CAQH updates, and licensing renewals
Coordinate with credentialing services and insurance companies as needed
Medical Records
Process and fulfill medical records requests according to HIPAA regulations
Scan, file, and organize patient documentation in the EHR
Assist with release of information and chart reviews as necessary
Urine Drug Testing (UDT)
Assist with urine collection in compliance with clinic procedures
Label, document, and handle specimens according to chain-of-custody protocols
Ensure accurate entry of lab orders and coordination with lab services
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum 2 years of healthcare administrative/front desk experience required
Familiarity with insurance plans, billing basics, and clinical workflows
Experience with EHR systems (Athena, eClinicalWorks, etc.)
Detail-oriented, organized, and comfortable managing multiple priorities
Knowledge of HIPAA and patient confidentiality standards
Professional and compassionate communication with patients from diverse backgrounds
Ability to work independently and as part of a collaborative team
Preferred Skills:
Experience with prior authorization portals (CoverMyMeds, Availity, etc.)
Basic knowledge of medical coding and terminology
Familiarity with credentialing databases (CAQH, PECOS)
Comfort handling bodily fluid samples (UDT)
$25k-33k yearly est. 60d+ ago
Patient Care Coordinator-Woodbury, NY
Sonova
Patient care coordinator job in Woodbury, MN
Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr., Suite 101 Woodbury, NY 11797 Pay: $22.00-$24.00 per hour + Sales Incentive Program Clinic Hours: Monday-Friday, 8:30 AM-5:00 PM No nights or weekends! What We Offer
* Medical, Dental, and Vision coverage
* 401(k) with company match
* FREE hearing aids for employees and discounts for qualified family members
* Paid Time Off (PTO) and paid holidays
* 1 floating holiday per year
* LegalShield and Identity Theft Protection
* A supportive, patient-centered team environment
Application Process - Important
Please be sure to click "Take Assessment" during the application process to complete your HireVue Digital Interview.
* The assessment link will be sent to your email and phone
* Applications cannot be considered without completing this step
This is your opportunity to shine, move your application forward quickly, and get an inside look at the Hearing CareCoordinator role and what makes AudioNova a great place to grow, belong, and make a meaningful impact.
About the Role
The Hearing CareCoordinator (HCC) plays a vital role in delivering an exceptional patient experience. Working closely with our Hearing Care Professionals and clinical staff, the HCC ensures smooth day-to-day clinic operations while providing outstanding service to patients and referring physicians. This role blends patientcare, administrative support, and light sales responsibilities in a fast-paced healthcare setting.
What You'll Do
As a Hearing CareCoordinator, you will:
* Greet patients with a friendly, professional, and welcoming attitude
* Schedule, confirm, and manage patient appointments
* Place outbound calls to current and former patients to schedule follow-up hearing tests, consultations, and annual evaluations
* Collect patient intake forms and maintain accurate patient records and notes
* Verify insurance benefits, complete benefit checks, and obtain authorizations
* Provide first-level patient support, answer questions, check patients in/out, and collect/process payments
* Assist with hearing aid repairs under the supervision of a licensed Hearing Care Professional
* Process patient orders, receive shipments, verify pickups, and enter information into the system
* Maintain inventory, order supplies, and monitor stock levels
* Prepare bank deposits and submit daily financial reports
* Maintain cleanliness of the clinic, equipment, and instruments
* Submit equipment and facility requests as needed
* Assist with planning and logistics for at least one community outreach event per month
* Perform general office and administrative duties as needed
Education
* High School Diploma or equivalent (required)
* Associate's degree (preferred)
Experience & Knowledge
* 2+ years of experience in a healthcare environment (preferred)
* Previous customer service experience (required)
* Prior experience or knowledge of hearing aids is a plus
Skills & Abilities
* Professional verbal and written communication skills
* Strong relationship-building skills with patients, physicians, and clinical staff
* Proficiency in Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* Experience with EMR/EHR systems (preferred)
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$22-24 hourly 14d ago
Patient Care Coordinator-Woodbury, NY
Sonova International
Patient care coordinator job in Woodbury, MN
Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr., Suite 101 Woodbury, NY 11797
Pay: $22.00-$24.00 per hour + Sales Incentive Program Clinic Hours: Monday-Friday, 8:30 AM-5:00 PM No nights or weekends!
What We Offer
Medical, Dental, and Vision coverage
401(k) with company match
FREE hearing aids for employees and discounts for qualified family members
Paid Time Off (PTO) and paid holidays
1 floating holiday per year
LegalShield and Identity Theft Protection
A supportive, patient-centered team environment
Application Process - Important
Please be sure to click “Take Assessment” during the application process to complete your HireVue Digital Interview.
The assessment link will be sent to your email and phone
Applications cannot be considered without completing this step
This is your opportunity to shine, move your application forward quickly, and get an inside look at the Hearing CareCoordinator role and what makes AudioNova a great place to grow, belong, and make a meaningful impact.
About the Role
The Hearing CareCoordinator (HCC) plays a vital role in delivering an exceptional patient experience. Working closely with our Hearing Care Professionals and clinical staff, the HCC ensures smooth day-to-day clinic operations while providing outstanding service to patients and referring physicians. This role blends patientcare, administrative support, and light sales responsibilities in a fast-paced healthcare setting.
What You'll Do
As a Hearing CareCoordinator, you will:
Greet patients with a friendly, professional, and welcoming attitude
Schedule, confirm, and manage patient appointments
Place outbound calls to current and former patients to schedule follow-up hearing tests, consultations, and annual evaluations
Collect patient intake forms and maintain accurate patient records and notes
Verify insurance benefits, complete benefit checks, and obtain authorizations
Provide first-level patient support, answer questions, check patients in/out, and collect/process payments
Assist with hearing aid repairs under the supervision of a licensed Hearing Care Professional
Process patient orders, receive shipments, verify pickups, and enter information into the system
Maintain inventory, order supplies, and monitor stock levels
Prepare bank deposits and submit daily financial reports
Maintain cleanliness of the clinic, equipment, and instruments
Submit equipment and facility requests as needed
Assist with planning and logistics for at least one community outreach event per month
Perform general office and administrative duties as needed
Education
High School Diploma or equivalent (required)
Associate's degree (preferred)
Experience & Knowledge
2+ years of experience in a healthcare environment (preferred)
Previous customer service experience (required)
Prior experience or knowledge of hearing aids is a plus
Skills & Abilities
Professional verbal and written communication skills
Strong relationship-building skills with patients, physicians, and clinical staff
Proficiency in Microsoft Office and Outlook
Knowledge of HIPAA regulations
Experience with EMR/EHR systems (preferred)
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$22-24 hourly 11d ago
Patient Care Coordinator-MPDA North Oaks
Bebright
Patient care coordinator job in Saint Paul, MN
Metropolitan Pediatric Dental Associates - North Oaks
Join Our Team as a PatientCareCoordinator!
We're excited to welcome a motivated PatientCareCoordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
$30k-45k yearly est. Auto-Apply 23d ago
Patient Care Coordinator
Healthcare Support Staffing
Patient care coordinator job in Saint Paul, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Qualifications
Previous Surgery Scheduling experience
Epic experience -Preferred not required
Check in/registration training or background.
Previous clerical experience in a medical or customer service setting.
Previous computer entry experience
Typing Skills 35 wpm.
Good communication and customer service skills.
Good prioritization, data entry skills, dependable and team player.
Flexible with assignments and able to perform a wide variety of front desk functions.
Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.
Additional Information
Are you an experienced PatientCoordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Job Description
Metropolitan Pediatric Dental Associates - North Oaks
Join Our Team as a PatientCareCoordinator!
We're excited to welcome a motivated PatientCareCoordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
$32k-39k yearly est. 22d ago
Patient Care Coordinator
Sunnydays Therapy Incorporated
Patient care coordinator job in Minnetonka, MN
Job Description
About SunnyDays Therapy:
The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve.
Why Join Our Team:
Unique work environment where each team member is valued and supported to do their best work
We promote flexibility and embrace work/life balance
We are expanding fast with many opportunities for professional growth
Our amazing company culture - team members genuinely care about each other and have fun together!
Our clients love us
Our Locations:
We have clinics in Chanhassen, Edina, Maple Grove, Minnetonka, Monticello, St. Michael/Albertville and Waconia. We are hiring for our Minnetonka clinic.
Schedule:
8-hour shift, Monday through Friday. We can be flexible and will work with you to determine a schedule that best meets your needs and the clinic's needs!
PatientCareCoordinator Position Summary:
As a PatientCareCoordinator, you will be the first point of contact for families seeking pediatric therapy services and play a vital role in supporting clients and therapists through efficient, compassionate communication. The majority of your day will focus on phone and text outreach to manage scheduling, fill therapist caseloads, and ensure that every child receives the care they need promptly. You will also handle incoming referral calls, follow-ups, and client inquiries, making sure that families feel supported from their very first interaction with SunnyDays Therapy. This is an ideal role for someone who:
Enjoys connecting with people and creating a welcoming experience.
Finds satisfaction in keeping operations organized and running smoothly.
Thrives in a fast-paced environment where attention to detail matters.
Has a calm, caring phone presence and communicates clearly.
Wants to make a meaningful difference for children and families.
Likes working independently but also enjoys being part of a close-knit, mission-driven team.
Key Responsibilities:
Serve as the primary contact for client scheduling, ensuring therapists' schedules remain full and balanced.
Manage incoming and outgoing calls, texts, and emails related to client scheduling, referrals, and reschedules.
Proactively reach out to families to confirm or reschedule sessions and fill open time slots.
Handle new client inquiries with warmth, professionalism, and efficiency.
Collaborate with therapy and administrative teams to optimize scheduling processes.
Maintain accurate and timely documentation in scheduling and communication systems.
Protect client confidentiality and uphold all HIPAA standards.
Salary and Benefits:
We offer a starting base salary of $18.00 to $20.00 per hour with additional monthly individual and team bonuses and annual performance-based increases. We also offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Short Term Disability
Retirement Plan
Paid Holidays
PTO
Referral Program
Qualifications:
Excellent phone, text, and verbal communication skills - you love connecting with people!
Strong computer skills, including proficiency with Microsoft Office.
Ability to stay organized, calm, and professional under pressure.
Customer service experience required; experience in healthcare or scheduling preferred.
Sales or customer engagement experience a plus.
Associate degree or higher preferred.
Familiarity with medical terminology preferred.
Physical Requirements:
This job operates in a professional office environment and regularly spends long periods sitting and using office equipment and computers. Tasks are repetitive using hands, fingers, and arms, headphones, speaking clearly and listening actively, occasionally lifting 5-10 pounds.
Visit Our Careers Page to Learn More and Apply: ********************************************
SunnyDays Therapy is an Equal Opportunity Employer.
$18-20 hourly 25d ago
Patient Care Management Coordinator
Fairview Health Services 4.2
Patient care coordinator job in Minneapolis, MN
This .8 RNCC position supports NICU and Mom/Baby at Masonic Children's Hospital. They provide comprehensive carecoordination of patients as assigned. The carecoordinator assesses the patient's plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient's health care needs. The intensity of carecoordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patientcare. This position has responsibility to determine how to best accomplish functions within established procedures, consulting with leader on any unusual situations. Internal customers include all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External customers include physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.
Responsibilities
* Manages patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
* Acts as one point of contact for patients, physicians, and care providers throughout the patient's hospitalization.
* Initiates/implements transition functions and activities for patients communicating with patients, families, and the health care team to ensure seamless transitions.
* Assesses patient admissions and continued stay utilizing evidence-based criteria.
* Contributes to the development and implementation of individualized patientcare plans.
* Collaborates with health care team partners and patients/family to manage the patient discharge plan.
* Effectively communicates the plan across the continuum of care.
* Assist in the development and implementation of process improvement activities to achieve optimal clinical, financial and satisfaction outcomes.
* Enables efficiency in care by identifying and reducing delays, ensuring appropriate level of care, facilitating length of stay reductions, and identifying resources to promote a safe and effective discharge.
* Collects data and other information required by payers to fulfill utilization and regulatory requirements.
* Identify and communicate, to appropriate leader, all issues related to case escalation.
* Establishes a collaborative relationship with physicians, medical directors, nurses and other unit staff, and payers.
* Demonstrates effective communication by being a critical link with attending and consulting physicians and all health care team members and payers. Facilitates resolution to any identified issues.
* Mentors internal members of the health care team on case management and managed care concepts.
* Understands and focuses on key performance indicators.
* Actively tracks outcomes and participates in quality planning.
* Facilitates integration of concepts into daily practice.
Required Qualifications
* Bachelors Degree in Nursing
* 1 year RN experience
* Registered Nurse
Preferred Qualifications
* Case Management Nurse
* Basic Life Support (American Heart Assoc, Red Cross or MTN)
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$30k-36k yearly est. Auto-Apply 15d ago
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Farmington, MN
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Can Be Flexible, Mon-Thurs
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17-$20/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-20 hourly Auto-Apply 16d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Patient care coordinator job in Brooklyn Park, MN
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper carecoordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 20d ago
Patient Care Coordinator
CLD-Robbinsdale Mn LLC
Patient care coordinator job in Minneapolis, MN
Job DescriptionDescription:PatientCareCoordinatorRobbinsdale, MN
Clear Lakes Dental provides exceptional care in preventative, restorative and other dental services in the Twin Cities and Western Wisconsin. Started in 2017, we currently have two office locations - Robbinsdale & East St Paul - with more offices to open during 2023.
What We Are Looking For
Enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full-time PatientCareCoordinator. PCCs will enjoy the excitement of a high quality, fast paced practice. We have a strong team. Best of all, there is NO prior dental office experience needed and we provide 100% fully paid training!
What We Offer
Competitive hourly rate starting at $16.00. Incremental raises based on performance (not time) up to $18.50. Plus, we have a bonus program that is unlimited.
We offer a competitive benefit package that includes:
Health & Dental coverage
Paid Time Off
Paid Holidays
401K
Free snacks
Work/Life Balance. NO WEEKENDS!
Clear Lakes Dental's Commitment to Our Team
We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!
Typically, our high performing team members get promoted to the next level within 3-6 months.
Responsibilities
Answer incoming calls
Schedule appointments appropriately
Verify all insurance as needed via online or phone
Contact patients as necessary for follow up appointments
These are the main responsibilities, but there will be other duties as well. All of this is completed in a team environment! CLD team members are patient and organized so that they smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Qualifications
Comfortable working with computers
Energetic engaging personality
Can do attitude and willingness to learn
Enjoy working with people
Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
$16 hourly 13d ago
Patient Access Specialist I - Site Based (Burnsville Clinic)
Gillette Children's 4.7
Patient care coordinator job in Burnsville, MN
The Patient Access Specialist is a full-time role (1.0 FTE or 40 hours/week) based out of the Burnsville Clinic location. The schedule is Monday - Friday, 8 hours/day, business hours, Monday-Thursday, 9:30-6:00pm and Friday, 8:45am-5:15pm.
This site-based position provides exceptional patient experience and access for patients and families within Gillette clinic settings Promotes and maintains excellent and positive patient and family experience as the first impression of the organization.
Patient Check-In: Primary point of contact for patients and families arriving to Gillette clinics. Obtains, updates and verifies all patient demographic and financial information. Obtains required signatures on consent and other intake forms.
Appointment Scheduling: Schedules appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan.
Patient Experience: Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience.
Patient Engagement: Promotes and enrolls patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care. Thoroughly explains functionalities available.
Benefits & Compensation:
The hourly wage for this opportunity is $20.18/hour to $30.27/hour, with a median wage of $25.22/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above.
Primary Job Responsibilities:
Greets patients and families upon arrival to check-in area
Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information
Knowledge of insurance plans to verify insurance coverage and eligibility
Obtains signatures on required consent forms
Consults with clinical teams as needed to resolve patient needs
Completion of a wide variety of administrative tasks
Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience
Consistently promotes the MyGillette patient portal
Support for all inpatient admission and registration needs (Burnsville Clinic Only)
Qualifications:
Required:
High School Diploma/GED
1 year experience with customer service, administrative, or healthcare setting
Preferred:
Advanced education (Associate or Bachelor's)
Knowledge, Skills and Abilities:
Advanced education (Associates or Bachelors Degree)
Knowledge & understanding of medical terminology
Knowledge & understanding of commercial insurance carriers and standard insurance forms
Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook)
Demonstrated strength in customer service, organization, attention to detail and the ability to work independently
Demonstrated strong teamwork skills
Demonstrated ability to multi-task and respond quickly/reprioritize changing needs
At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential.
Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.
Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.
To learn more about working at Gillette Children's, please visit ******************************************
Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.
How much does a patient care coordinator earn in Maple Grove, MN?
The average patient care coordinator in Maple Grove, MN earns between $25,000 and $55,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Maple Grove, MN
$37,000
What are the biggest employers of Patient Care Coordinators in Maple Grove, MN?
The biggest employers of Patient Care Coordinators in Maple Grove, MN are: