Patient care coordinator jobs in Medford, OR

Bonaventure of Medford is Seeking a Motivated Memory Care Coordinator! From $50,000 Are you dedicated to making a difference? We are seeking a motivated Memory Care Coordinator to positively impact our residents' daily lives and guide families through the memory care process. This role is crucial in ensuring our residents receive the highest quality of care, service, and safety. Additionally, the role involves training care staff to provide exceptional care and become future leaders. If you have strong leadership skills and are passionate about making a difference, we want to hear from you! Top reasons to work at Bonaventure High Starting Wage - From $50,000 Health Benefits - Medical and dental coverage with a minimum of 30 hours worked per week. Flexible Spending Account - For Healthcare and Day Care expenses. Retirement - Generous 401k matching program. Professional Growth - We provide on the job paid training. In addition, we provide paid education assistance and career advancement thru promotions to qualified individuals. Paid Time Off - To have fun, take care of yourself and your family. 6 Paid Holidays What Will You Be Doing? This position oversees the operations of the community's memory care program, aligning resident needs, state regulations, and company policies and procedures to provide exceptional care to residents. In this role, you will be responsible for the following tasks: Hire, train, supervise, and schedule care staff members. Coordinate and monitor all services relating to resident care needs through service plans. Update care and services to residents as needed through communication logs and service plans; meet with residents and family members to review service plans and charges. Provide hands-on training and support to medication aide and caregiving staff. Alert the Registered Nurse Consultant when a resident has a change of condition. Conduct timely audits of the medication administration program to ensure accuracy and completeness. Address resident and family concerns in a timely and appropriate manner. Model leadership and maturity to staff; present professionally to residents and family members. Qualifications Have or obtain state certifications and licenses. Demonstrated experience supervising team members and providing training and support. Understand and follow State regulations as well as company policies and guidelines. Must be able to comply with state vaccine requirements. English language required. CPR Certification (preferred). Must pass a criminal background check and drug test. Bonaventure of Medford Our state-of-the-art senior living communities offer assisted living, residential care, memory care, and independent living. We provide in-home health care services to residents in our communities. Immediate job opportunities are available, so apply today! Why Work for Bonaventure Senior Living Not all senior living communities are the same. At Bonaventure, one of our main guiding principles is, "You can never go wrong when you are doing the right thing." This philosophy embodies our commitment to caring for our residents and team members, and we strive to uphold it. Bonaventure is also committed to providing an exceptional senior lifestyle, ensuring our residents and staff remain happy and engaged. Our employees enjoy a lively work environment, thorough training and support, and take pride in working for a company that provides exceptional service. Our culture is based on respect, appreciation, and empowerment. If you are a friendly, driven individual with a passion for helping others, Bonaventure Senior Living is the perfect fit for you!

Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in the following clinics: Medford, Butte Falls, and White City. We have an opening for a float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients' needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: * Opportunity for 4 or 5-day Work Week * Mental Health Paid Time Off - Up To 10-Hours Per Quarter * Generous PTO Accrual Annually * Medical, Dental, Vision, and Partially Paid Family Coverage * No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability * Holiday Pay (in addition to PTO) * To be considered benefit-eligible, must work 20 hours per week or more. * Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient's care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient's financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state, and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. No phone calls please Due to the number of applications received, we are not able to reply to every applicant.

Benefits include: Family medical, dental, long-term disability, 403(b) plan with 6% match, and more. Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus, 11 paid holidays annually. Position may be eligible for loan repayment program - visit ********************************************************************************************* Bilingual skills a plus; Options pays a premium for employees who can conduct business in Spanish and provide certification of a language proficiency test approved by the Oregon Health Authority that meets a proficiency level of “High Intermediate”. Schedule: Monday-Friday 4-10's or 5-8's schedule available Overview The Wraparound Facilitator/Care Coordinator works with families and youth to identify and articulate their primary needs and vision, and determine who they want to help them achieve their goals. Helps the family engage the team of people who are providing services and provide support for the family. Manages the team process to ensure the team mission and goals address the family's priority needs. Must be outgoing and able to engage youth and families, and at the same time be an effective listener. Coordinates between families, treatment agencies and community partners. Responsibilities Organizes, schedules and facilitates Child and Family Team meetings. Develops, writes and updates Care Coordination plans. Documents all services for billing and tracking purposes. Accurately completes and timely submits required documentation. Coordinates services offered by multiple agencies. Collaborates with families and all child serving agencies in the County to coordinate the provision of services. Collaborates with local treatment providers to coordinate care and transitions to and from this level of care. Provides consultation to all child-serving agencies and to the general public about services at all levels. Seeks out resources for families other than those provided by the mental health system. Helps youth and family strengthen and expand their natural and social support system Provides consultation to other local mental health practitioners, including Options staff, in regards to the Wraparound/ICTS process. Qualifications Bachelor's (BA/BS) Degree in a human services field OR three years of experience providing services in a similar setting with individuals who have emotional and/or mental disabilities, OR a combination of education and experience that provides the incumbent with the desired skills, knowledge, and abilities required to perform the job. Completion of Oregon Health Authority approved Wraparound foundational training within 90 days of hire date. Must be a QMHA on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry. -OR- Meet eligibility qualifications to register with MHACBO. Please visit ************** for more information. Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system. Proficiency in Word and other MS Office applications preferred. Travels between sites and is required to drive. Must pass state-required background and DMV checks; possess a valid OR driver's license and a satisfactory driving record to transport clients. Candidate must be able to work independently and flexibly, under general supervision. Options for Southern Oregon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM Starting Wage: $16.99-$23.38 per hour, depending on experience The Patient Services Representative 1 (PSR), under general supervision, is a multi-tasking position performing a variety of support functions for medical clinics. Duties may include all or part of the following: greeting and directing patients and visitors, telephone management, scheduling, registration, copay collections, time of service account management, charge entry, appropriate cash and end-of-day closure procedures. The PSR ensures all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. In this role, the PSR will perform appropriate and timely charge entry for all patients' visits, manage cash drawers according to established protocols, post cash to patient's accounts, and manage patient responsible account balances at the time of service. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this position. Qualifications and Requirements * Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required Required Skills * Must demonstrate the ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment * Ability to communicate effectively with internal and external clients, possessing strong customer service skills * Demonstrate excellent interpersonal skills, strong customer orientation, and an outgoing, pleasant demeanor * Ability to work independently, demonstrate teamwork to ensure a highly effective team, organize and implement assigned tasks * Flexibility in scheduling to meet clinic needs for coverage Total Rewards Package * Earn a competitive and progressive salary * Benefit from health plans that are focused on health and wellness, including medical, dental, vision, and wellness beginning within 30 days of hire * Plan for your future with a retirement package that includes up to 6% employer contribution * Experience a healthy work-life balance with our generous earned time off (ETO) * Continue to enhance your education through our tuition reimbursement and tuition repayment plans At Asante, we are guided by our values below. Explore Asante more by visiting ********************** Excellence - Respect - Honesty - Service - Teamwork Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

Intensive Care Coordinator at AllCare Health with the Population Health team in Grants Pass, Oregon!

Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

The Surgery Scheduling Coordinator is responsible for the surgery schedule, and compiles, maintains and distributes Surgery Department records. Assists in the control and maintenance of office supplies and equipment. Assumes the duties of Surgery Desk Clerk, Billing Specialist, and Timekeeper, as needed. Develops and maintains the staffing schedules and call schedule, including the input of approved time off. Maintain and update departmental forms. Create and maintain a tracking system for equipment orders and broken/lost items. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year general office experience. Hospital experience. Microcomputer experience. Preferred Qualifications: Surgery experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

We are looking to fill a bilingual medical receptionist position. We are looking for a medical front office professional with at least one year of experience and who is bilingual in English and Spanish. This position requires a caring and friendly individual with a professional demeanor. Looking for someone with a bright smile who can check in patients, verify patient information, verify insurance information, make any changes, make copies of insurance cards, and patient identification. Help with new patient intake if needed, collect co-pays patient portion, schedule appointments, make follow up appointments, or procedures, some insurance authorizations, and answer multiple line phones in a calm and friendly demeanor, balance cash drawer at the end of the day, able to use credit card machines, work at a fast pace with multiple tasks with constant interruptions. Able to work as a team player, and someone who is on time and dependable, with good communication skills. Excellent computer and typing skills of at least 50 wpm are required. Full-time, Monday through Friday. The starting wage is between $20 and $22 per hour. Must pass a criminal background check and drug screen. Must be at least 18 years old to apply. Work schedule 8 hour shift

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Job Description: Requirements: Education - High School Degree or GED Experience: A minimum of 1 year of experience in a high-volume customer service-related position. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask. Pay Range: $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $16.50 - $19 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionPacific Medical Prosthetics and Orthotics, Inc. was established in 1986 and is a leading provider of custom prosthetic and orthotic care, durable medical equipment and surgical instruments in the seven western states. We provide our services directly to patients in clinical settings, including our patient care facilities, hospitals, and physician and allied health care offices. We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate full-time opportunity for a Patient Care Coordinator in our Medford prosthetic and orthotic patient care facility. This individual will be responsible for providing excellent customer service to our patients and referrals while assuming front desk administrative responsibilities. Responsibilities include: • Answering phones. • Greeting patients. • Assisting patients with paperwork. • Insurance verification/authorization. • Data entry. • Communication with other professional medical offices. • Scheduling appointments. • Shipping and receiving. • Provide other administrative duties as needed. Requirements: Must have at least 1 year of Experience as a Medical Office Receptionist Microsoft Office, Email, Outlook, Word, Excel Typing Minimum 45 wpm. Hourly Rate Pay: $16.50 to $18.00 Candidates that apply must be hard working, self-motivated, possess strong customer service and communication skills, good work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply. The final candidate will submit to a detailed background check. Powered by JazzHR uZ84ETwyaN

Benefits include: Family medical, dental, long-term disability, 403(b) plan with 6% match, and more. Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus, 11 paid holidays annually.

Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in the following clinics: Medford, Butte Falls, and White City. We have an opening for a float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients' needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: Opportunity for 4 or 5-day Work Week Mental Health Paid Time Off - Up To 10-Hours Per Quarter Generous PTO Accrual Annually Medical, Dental, Vision, and Partially Paid Family Coverage No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability Holiday Pay (in addition to PTO) To be considered benefit-eligible, must work 20 hours per week or more. Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient's care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient's financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state, and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. **No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.

Intensive Care Coordinator at AllCare Health with the Population Health team in Grants Pass, Oregon! We Are Seeking Qualified Candidates to Join Our Team! AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options. Summary of the Position This position is responsible for identifying social determinants of health needs for all AllCare Medicaid, Medicare, and Medicare dual eligible members of all ages, assisting in navigating the community-based network of services, providing benefit education, facilitating communication between the member and their providers, and assisting in member development of a self-management plan by performing the following duties. Essential Duties Assessment, planning, implementing, coordinating and requesting services required to meet member's health care needs to ensure timely access to medical, behavioral health, and community services and to ensure that all services are provided within HIPAA guidelines. Acts as an advocate for members in problem resolution and facilitates collaboration with the interdisciplinary care team (ICT) in order to assist members to develop a knowledge base that will allow self-reliance. Conducts thorough planning to determine and document specific objectives, goals, and actions to meet the member's identified needs, including re-evaluation of the individualized care plan (ICP). Job Duties Assumes responsibility for a mixed acuity case load. Conducts engagement activities and provides benefit information to members including those with mental health, physical health, and oral health care needs. Facilitates consents and gathers clinical information. Acts as a key liaison in keeping lines of communication open between members, the ICT, provider, behavioral health, chemical dependency vendor, and/or DHS caseworker. Refers members and collaborates with internal staff from the Enrollment, Member Services, Utilization Management, and Quality Management Departments. Facilitates communication and coordinates community support and social service systems to ensure continuity of services. Ensures accurate and complete Care Management System documentation. Provides care coordination in a variety of settings as the need dictates (i.e., in the office, provider offices, other healthcare facilities, and member homes). Develops and maintains a strong information base of community resources. Demonstrates boundaries regarding confidentiality and personal relationships. Assesses member learning style and develops teaching approaches appropriate to reading and comprehension skills. Helps members choose actions that will bring goals and objectives to completion in a timely manner. Collaborates with providers of care to ensure appropriate access to services and follow up on the results of referrals. Assists as needed in quality initiatives for the department. Coordinates care needs for the Dual Special Needs Population (DSNP) member to ensure compliance with the Special Needs Model of Care (SNP MOC). Prepares for and participates in all required DSNP trainings, education, and member audits. Participates in initial, annual, and ongoing trainings. Acts as preceptor during the onboarding of new hire employees. Works collaboratively in a team environment with a spirit of cooperation. Respectfully takes direction from care coordination leaders. Meets all required training including those listed in Relias Learning Module System (LMS). Maintains punctual, regular and predictable attendance. Works collaboratively in a team environment with a spirit of cooperation. Other duties as assigned. On Call Responsibilities This position requires on-call responsibilities. During on call shifts, this role is either waiting to be engaged or in an engaged state. Schedules are provided in varying formats to ensure qualified personnel is available during our business requirements, for each area of responsibility. Required on call times may change throughout the year depending on business needs. Supervisory Responsibilities This position does not have any supervisory responsibilities. Clinical Supervision This position receives clinical supervision from an assigned clinician. Supervision needs will be evaluated based on clinical experience and performance. Job Requirements May require the use of personal vehicle for local travel (subject to mileage reimbursement). Qualifications Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual. All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education . Education High school diploma or general education degree (GED). Experience Six months to one-year related experience and/or training in related field is required. Working knowledge of the Oregon Health Plan and Medicare with special attention to the rules and policies affecting members with disabilities and members age 65 and over. Certificates, Licenses, and/or Registrations Valid Oregon Driver's License and vehicle insurance. Mental Health First Aid Certification or willing to become certified within 90 days of hire. Traditional Health Worker certification through OHA is preferred (Requires NPI number). Technical Skills Familiarity with the Healthcare industry. Excellent organization and time-management skills. Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel). Knowledge of and compliance with HIPAA regulations. Knowledge of the widespread impact of trauma and paths for recovery Knowledge of the Oregon Health Plan and Medicare with special attention to the rules and policies affecting members with disabilities and members age 65 and over. Interpersonal Skills Demonstrate accountability, inspiring trust and confidence from others. Self-resolve most conflicts or misunderstandings with minimal need for direct supervision. Work with high initiative, energy and effectiveness in a fast-past environment. Effectively and professionally communicate with team members and customers. Collaborate within a multidisciplinary, diverse team to provide professional service. Interact positively with customers to satisfy needs and resolve problems in a pleasant and professional manner. Prioritize and organize work according to competing timelines. Allocate your time so that you can complete tasks within established deadlines. Adapt to change, learn quickly, and work with ambiguity. Use creativity and resourcefulness to solve new problems. Cope and self-manage during stressful situations. Maintain an attentive and empathetic demeanor. Maintain a high degree of professionalism and confidentiality. Effectively work with people with mental illness and from diverse backgrounds and experiences. Provide respectful and understanding service to customers within a multicultural environment. Create a pleasant experience for all customers, such as being personable and attentive. Meet timelines for goals safely and with high level of quality. Negotiate, consider many viewpoints and settle differences quickly. Make decisions independently in accordance with established policies and procedures. Seek out information to learn more about our environment and community. Commit to being culturally aware. Bilingual Skills Bilingual in English/Spanish is preferred for this position. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data. Reasoning Ability Ability to solve practical problems and work with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to work onsite as needed. The employee must be able to work from a home office as needed. The employee must be able to travel locally as needed. The employee has exposure to communicable disease and body fluids. Because of exposure to patient records of all types, the highest standard of patient confidentiality and privacy as established by business policy and HIPAA requirements must be maintained. Company Overview AllCare Health Website: ****************************** AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at *************************************** AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more. The AllCare Health family of businesses is guided by our corporate principles: Purpose | Working together with our communities to improve the health and well-being of everyone. Values | Trust, Innovation, Relationships, and Voice. Vision | Thriving, Inclusive, and Equitable communities. Brand Promise | Changing Healthcare to Work for You. AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others. If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. Monday - Friday; 8:00am - 5:00pm w/ a 1 hour unpaid lunch & two paid 15 minute breaks 40 hours per week

Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in the following clinics: Medford, Butte Falls, and White City. We have an opening for a float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients' needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: * Opportunity for 4 or 5-day Work Week * Mental Health Paid Time Off - Up To 10-Hours Per Quarter * Generous PTO Accrual Annually * Medical, Dental, Vision, and Partially Paid Family Coverage * No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability * Holiday Pay (in addition to PTO) * To be considered benefit-eligible, must work 20 hours per week or more. * Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient's care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient's financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state, and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. No phone calls please Due to the number of applications received, we are not able to reply to every applicant.

Job Description Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in the following clinics: Medford, Butte Falls, and White City. We have an opening for a float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients' needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: Opportunity for 4 or 5-day Work Week Mental Health Paid Time Off - Up To 10-Hours Per Quarter Generous PTO Accrual Annually Medical, Dental, Vision, and Partially Paid Family Coverage No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability Holiday Pay (in addition to PTO) To be considered benefit-eligible, must work 20 hours per week or more. Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient's care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient's financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state, and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. **No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.

Wage starts at $18.70/hourly Rogue Community Health is looking for a centralized scheduler to join our team. Our centralized schedulers are committed to excellent patient care, go the extra mile, will look under every rock until a solution can be found, and know at the end of the day that they made a difference in someone else's life. Our Centralized Schedulers are a dynamic team of customer service-oriented individuals who serve as the first point of contact for our patients and their families in setting appointments and aiding throughout the organization. This position offers the right individual the opportunity to get a “foot in the door” to cross-train into other areas and grow within the organization. Enjoy stable hours, competitive pay, and benefits. Benefits Include: Opportunity for 4 or 5-day Work Week Mental Health Paid Time Off - Up To 10-Hours Per Quarter Generous PTO Accrual Annually Medical, Dental, Vision, and Partially Paid Family Coverage No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability Holiday Pay (in addition to PTO) To be considered benefit-eligible, must work 20 hours per week or more. Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. **No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.

Wage starts at $18.70/hourly Rogue Community Health is looking for a centralized scheduler to join our team. Our centralized schedulers are committed to excellent patient care, go the extra mile, will look under every rock until a solution can be found, and know at the end of the day that they made a difference in someone else's life. Our Centralized Schedulers are a dynamic team of customer service-oriented individuals who serve as the first point of contact for our patients and their families in setting appointments and aiding throughout the organization. This position offers the right individual the opportunity to get a "foot in the door" to cross-train into other areas and grow within the organization. Enjoy stable hours, competitive pay, and benefits. Benefits Include: * Opportunity for 4 or 5-day Work Week * Mental Health Paid Time Off - Up To 10-Hours Per Quarter * Generous PTO Accrual Annually * Medical, Dental, Vision, and Partially Paid Family Coverage * No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability * Holiday Pay (in addition to PTO) * To be considered benefit-eligible, must work 20 hours per week or more. * Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. No phone calls please Due to the number of applications received, we are not able to reply to every applicant.