Patient care coordinator jobs in Nebraska - 159 jobs

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Welcome Specialist is an ambassador for patients and visitors, proactively creating personalized experiences at the beginning of their visit to our clinic. The Welcome Specialist will facilitate patient arrival through check-in/check-out, support a play-oriented waiting space with coloring books, and other age-appropriate entertainment options are available and safe, and culminating in exceptionally memorable experience to our patients and families. This role circulates in the waiting space, physically interacting with patients and families through empathetic engagement. Also, ensures the usage of digital arrival tools and facilitate families' activation of Children's Connect as needed. Follow up care scheduling is another task to ensure patients and families experience Children's Nebraska as a seamless partner in their healthcare journey. The Welcome Specialist is fully empowered to make the patient and family's experience extraordinary. Essential Functions Patient Check-In • Greet and assist patients upon arrival, ensuring a welcoming and efficient check-in experience using provided hardware. • Guide patients on using self-registration kiosks, aiding those who need help navigating the registration process. • If unable to utilize Kiosk, complete the expedited registration process and connect to the registration team as needed. • Collect co-pays and needed documents such as consents or clinical questionnaires • Coordinate and assist families completing patient questionnaires to the degree the patient/family requires problem solving and report kiosk-related issues to Leadership and the technical support team for timely resolution. • Escort and support wayfinding for patients/families to the next location of care. Customer Service • Serve as a primary point of contact in the waiting space, addressing patient inquiries and providing directions or information as needed. • Supporting the play environment within the waiting space, including disinfecting shared devices/toys. • Resolve patient concerns and issues in a prompt and courteous manner or escalate to the appropriate team member as needed. • Support a positive patient experience by maintaining a clean, organized, and welcoming front desk area. • Activate Children's Connect for any patients/families without an account. Point-of-Care Scheduling • Manage point-of-care scheduling by coordinating follow-up appointments as directed by healthcare providers. • Ensure accurate appointment scheduling and work closely with clinical staff to meet patients' scheduling needs. • Provide patients with information on upcoming appointments, procedures, and any preparation requirements. Administrative Support • Maintain confidentiality of patient information and adhere to HIPAA regulations and hospital policies. • Perform general administrative tasks, such as answering phones when at the desk, handling mail, and supporting department initiatives. • Actively participate in team meetings and contribute to process improvement initiatives to enhance service quality. Education Qualifications High School Diploma High school diploma or equivalent Preferred Experience Qualifications Customer service or reception experience Preferred Skills and Abilities Strong communication, organizational, and problem-solving skills, with attention to detail. Basic technical skills to assist with various patient needs. Pursues making great experiences extraordinary. Be proactive and creative in creating personalized connections to patients and their families. Strong interpersonal and customer service skills, with a patient-centered approach. A desire to care greatly for children, Ability to handle sensitive patient information and maintain confidentiality. Excellent organizational skills and attention to detail. Ability to manage multiple tasks efficiently in a fast-paced environment. Licenses and Certifications Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.

Reporting to the CNO, the patient care coordinator supports patients and clinic staff in the departing and referral processes for all clinic patients and will support various hospital departments with incoming orders, scheduling and prior authorization. This is a highly visible position that interacts with patients and their families along with hospital staff both internally and at all referral facilities to coordinate access to needed services/specialists. The patient care coordinator must effectively deal with challenges and conflicts working with the patient, family and/or caregivers, and the multidisciplinary care team. Accountabilities Schedule any laboratory, radiology and treatment needs stemming from the provider visit and departing the patient when the visit is complete with any needed follow-up appointments. Begins any needed prior authorization for additional care ordered by the provider and schedules the patient for the needed services once the authorization is complete. Works with outside offices/hospitals to obtain timely appointments for services needed and not offered at Gothenburg Health while gathering and sending any needed information to the accepting facility. Updates patient information as obtained and completes documentation according to identified process and workflows for consistent communication and care. Works with outside facilities and providers to schedule patients for services at our facility making sure all needed documentation and prior authorization is obtained. Minimum Qualifications High School diploma or GED About Gothenburg Health Gothenburg Health is a critical access hospital and clinics located in Gothenburg, Nebraska. This is an opportunity to join an innovative and positive work culture with a growing healthcare provider with unparalleled passion. We offer a competitive salary and benefit package that includes vacation and sick leave, extended illness, health insurance, paid life insurance, paid long term disability, and a defined contribution retirement plan with an employer match. Apply now online to begin your journey with Gothenburg Health. Requirements:

If you are looking for a rewarding career where you can positively impact the lives of others, this could be the job for you! Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking FT patient focused individuals in our scheduling department. The Patient Care Coordinator will schedule patient appointments, lab, therapies, scans and referrals. Why join the team at Nebraska Cancer Specialists: Monday through Friday, daytime hours Paid time off, with holidays and your birthday off paid by the practice Excellent benefits including AFFORDABLE healthcare and paid Short & Long Term Disability and Life Insurance 401k employer contributions CEU/Conference allowance Educational Assistance Other great perks Comments from some of our new employees! "The thing that motivates me the most is knowing I am part of such an amazing team that cares for our patients as well as their staff. NCS has already showed me in the less than 90 days I have been here they appreciate each and every employee by going above and beyond in so many ways. I honestly believe I work for the best place and am where I am meant to be." "I am excited about being a bright spot in our patients difficult journey. I know that they most definitely do not want to be here but my hope is that the patients find some kind of comfort in us. I'd say I'm worried about finding my footing here but have great people around me to help me with that!" Job functions include: Check in patients as they arrive for their appointment Schedule appointments by reviewing providers' orders in the Q- including scans/consults/test/procedures either with our office or other medical facilities. Welcome and greet patients/families/visitors to clinic in a manner that is helpful and friendly. Handle phone calls in a timely manner and provide detailed messages and much more! Requirements A high school diploma or equivalent Preference will be given to candidates with experience in customer service and/or patient scheduling, reception, secretary work, electronic medical records, and multi-line phones. Ability to work at other locations as needed and for meetings Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

Job DescriptionWe are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. WHO WE ARE: Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other. Visit our Website: ************************************** WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. Lincoln Pediatric Dentistry participates in E-Verify.

Emergency Admission Registrar - As Needed (PRN) Department: Emergency Reports to: Director, Emergency Join Our Award-Winning Team! York General is seeking a PRN Emergency Admission Registrar to support our Emergency Department. If you have a passion for customer service and thrive in fast-paced environments, this is the perfect opportunity to make a meaningful impact. Why Join York General? Service-Oriented - Be the first point of contact, offering comfort and support to patients in critical moments. Best Place to Work - Recognized by Modern Healthcare for 11 consecutive years! Growth & Support - Work in a collaborative setting where your contributions truly matter. What You'll Do: Process emergency admissions with accuracy and efficiency. Obtain medical records and assist with documentation as needed. Work alongside RNs and paramedics to support patient care under RN supervision. What You Bring: High school diploma or equivalent. Strong computer, written, and verbal communication skills. Attention to detail and ability to multitask in a high-energy environment. A commitment to delivering outstanding customer service. Perks & Benefits: Competitive pay with shift differentials. Supportive and team-oriented workplace culture. Opportunity to gain hands-on experience in a dynamic healthcare setting. If you're ready to make a difference in emergency care, apply today!

Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing. Salary Description Starting at $26.53-$30.51/per hour

The Patient Access Specialist plays a vital role in creating a positive first impression for patients. This position supports patients throughout the scheduling and pre-admission process by coordinating appointments, completing pre-registrations, and securing authorizations with accuracy and care. The Specialist confidently explains financial obligations, connects patients with appropriate resources for assistance, and ensures a smooth and supportive experience. The Patient Access Specialist coordinates and sequences exams across multiple departments using advanced scheduling systems, contributing to efficient patient flow. This position provides the essential foundation for accurate medical records, billing, and collections, directly supporting high-quality patient care and organizational success. Essential Functions Proficiency with hospital registration and ancillary computer systems. Know how to register the patient, verify their insurance, check eligibility, determine benefits, scan and retrieve documents in the imaging system. Must know how to take payments and print receipts etc. Compliance with government regulations as follows: Health Insurance Portability and Accountability Act (HIPAA). Emergency Medical Treatment and Active Labor Act (EMTALA). Consent for Treatment (General Consent). Patient Rights and Responsibilities. Medicare Important Message. Notice of Privacy Practices. Medicare Secondary Payer Questionnaire (MSPQ). Be able to give excellent customer service to both patients and fellow employees, even in adverse situations. Skills must include empathy and compassion. Receives and directs visitors. Assists patients. Works effectively and with flexibility with other employees in fast-paced environment. Start conversations regarding patient financial obligations, financial assistance and payment plans. Works closely with financial counselor and/or patient accounts staff. Basic understanding of the Revenue Cycle, including registration, scheduling, referrals, authorizations, benefits and eligibility. Answer telephone using proper phone etiquette and relay messages. Maintain thorough understanding of various types of payers, and financial class, as well as primary vs. secondary. Complete insurance eligibility and benefit verification for all available payers using electronic transactions when available and telephone contacts when required. Understand all expected job outcomes and display personal accountability at all times in order to meet all commitments. Attention to detail and accuracy and achieve outcomes consistent with the specific job requirements. Attends and participates in departmental meetings, in-services, and/or seminars. Attends and participates in 100% mandatory meetings. Completion of Care Learning on yearly basis. Performs other related duties as assigned. Competencies Knowledge in Microsoft Excel, Word and internet. Knowledge in general office procedures. Qualifications Education: High school diploma or equivalent required. One year certificate from college or technical school preferred. Experience: Prior experience in a business office or customer service setting required. Knowledge of medical terminology preferred. Must be willing to participate in a Certified Healthcare Access Associate (CHAA) certification within a year from date of hire.

Job DescriptionDescription: Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements: Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.

Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments - Keeping Towels in Motion - Building relationship with Members

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Work Status Details: PRN | 0.10 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Details: As needed - PRN Department: Registration | Reports To: Manager-Registration The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care. Summary: Registration Specialists provide superb customer service to patients by managing the patient flow, providing information to family members and visitors, and ensuring accurate collection of patient demographic and insurance information. This position will provide educational literature to patients, obtain required signatures, and request upfront payment for services based on estimated patient responsibility. Ensure patients are directed to the appropriate departments. The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization. Responsibilities: Essential Job Duties and Responsibilities: 1. Gathers and accurately enters patient demographic and insurance information into the hospital's Electronic Health Record (EHR), obtain signatures on required documentation such as treatment consent forms, ABN's, financial responsibility letters, etc. 2. Thorough understanding of health insurance coordination of benefits and the importance of prior authorizations. Completes follow-up calls with insurance companies, doctors, and other departments as needed to ensure accurate patient registration. Contact patients after services are rendered to obtain any missing information. 3. Ensure patient identification, insurance cards, forms, and other critical documents are scanned and accurately indexed into the EHR. Ensure the correct data is entered into the EHR by verifying from the patient documentation. Place detailed notes on patient accounts for all activities. 4. Maintain current knowledge of the EHR by attending regular training classes, reading training documentation in a timely manner, and attending monthly team meetings. 5. Understand patient status in order to accurately assign a patient to inpatient, observation, ambulatory, or CDU rooms, coordinating this directly with the nursing supervisor or other nursing staff. 6. Use clear language to education patients and families about Conditions of Admissions, Patient Rights and Responsibilities, Notice of Privacy, Important Message from Medicare/Tricare, Notice of Admission Status, Patient Inquiry Release form, and all other applicable forms. Offers patient/family hospital literature explaining these forms. Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility. 7. Utilizes appropriate protective apparel and devices when performing admitting duties in the patient's room or the Emergency Department. Knows the protocol following a blood/body fluid exposure incident. 8. Create estimates for services to patients and prospective patients. Discuss payment options with patients and request the estimate patient out-of-pocket cost prior to the service. Ensure accurate cash handling and balance a cash drawer on a daily basis. 9. Provide excellent customer services including answering phones, directing patients to their destination, answering basic account questions, and maintaining a clean and inviting environment. Be professional and courteous. Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other information: Job Requirements: The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. EDUCATION: GED or High School Diploma preferred. Previous Experience Requirements: EXPERIENCE: One year of customer service experience preferred. Skills/Knowledge Requirements: SKILLS: Language Skills - Ability to read, write, speak, and understand the English language required. Language Skills - Ability to read, write, speak, and understand the Spanish language preferred. Microsoft Word, Excel, and Outlook skills and knowledge preferred. Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Centralized Scheduler, provides exceptional customer service while assisting patients in scheduling appointments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8:30a - 5:00pm Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service experience in a call center setting preferred. 1+ year of healthcare experience preferred. Required Knowledge/Skills/Abilities Must be detail-oriented and possess the ability to utilize creative problem-solving. Must possess effective communication skills and utilize those in the daily performance of duties Ability to adapt to rapidly changing environments using critical thinking while meeting patient requests and adhering to deadlines. Able to escalate and de-escalate phone calls appropriately. Must work collaboratively within a team environment, as well cross-departmentally, to achieve defined goals. Essential Job Functions Identify patient needs, clarify given information, and utilize resources to provide solutions and/or alternatives. Schedule appointments for multiple lines of service and locations, adhering to defined scheduling protocols. Provide exceptional customer service both internally and externally while accurately directing phone calls to the appropriate departments. Accurately collect and update required patient demographic information for patient charts. Maintain confidentiality and demonstrate HIPAA compliance in ensuring the privacy and security of a patient's protected health information (PHI). Manage high volumes of inbound and outbound calls, meeting or exceeding the set goals and metrics defined by the Centralized Scheduling Manager. Assist with precepting for new team members and provide updates on training progression upon request. Regularly attend and actively participate in meetings upon request. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally (up to 33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.

THE JOB As a Care Coordinator, you will provide targeted support to individuals receiving services, and assisting individuals and families to navigate community resources. You will follow-up with individuals care during transitions of care and to increase engagement in services. Ensure that coordinated systems of care are responsive to the assessed needs of individuals we service in a timely and comprehensive manner. The position is full-time, Monday through Friday. ABOUT CENTERPOINTE For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery. Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices. With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care. At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future. WHAT WE HAVE FOR YOU - A culture focused on work-life balance, personal and professional growth, inclusion, and engagement - Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities - Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!) - Competitive pay and excellent benefits, including: - Affordable Health, Dental, & Vision insurance - Free Group Life Insurance, AD&D and LTD policies for all full-time employees - 403(b) retirement plan with employer contribution - Discounted memberships with Genesis Health Clubs - Discounted Pet Insurance through Nationwide CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply! Qualifications WHAT YOU HAVE Required: - High school diploma or equivalent - Two or more years of experience working in Behavioral Health - Knowledge of co-occurring disorders and related needs - At least 21 years of age - Valid driver's license with acceptable DMV record (last 7 years) Bonus Points: - Bachelor's Degree in Psychology, Social Work, Counseling, or related field preferred

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Reporting to the CNO, the patient care coordinator supports patients and clinic staff in the departing and referral processes for all clinic patients and will support various hospital departments with incoming orders, scheduling and prior authorization. This is a highly visible position that interacts with patients and their families along with hospital staff both internally and at all referral facilities to coordinate access to needed services/specialists. The patient care coordinator must effectively deal with challenges and conflicts working with the patient, family and/or caregivers, and the multidisciplinary care team. Accountabilities Schedule any laboratory, radiology and treatment needs stemming from the provider visit and departing the patient when the visit is complete with any needed follow-up appointments. Begins any needed prior authorization for additional care ordered by the provider and schedules the patient for the needed services once the authorization is complete. Works with outside offices/hospitals to obtain timely appointments for services needed and not offered at Gothenburg Health while gathering and sending any needed information to the accepting facility. Updates patient information as obtained and completes documentation according to identified process and workflows for consistent communication and care. Works with outside facilities and providers to schedule patients for services at our facility making sure all needed documentation and prior authorization is obtained. Minimum Qualifications High School diploma or GED About Gothenburg Health Gothenburg Health is a critical access hospital and clinics located in Gothenburg, Nebraska. This is an opportunity to join an innovative and positive work culture with a growing healthcare provider with unparalleled passion. We offer a competitive salary and benefit package that includes vacation and sick leave, extended illness, health insurance, paid life insurance, paid long term disability, and a defined contribution retirement plan with an employer match. Apply now online to begin your journey with Gothenburg Health.

If you are looking for a part-time rewarding career where you can positively impact the lives of others, this could be the job for you! Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking a part-time (6=7 days a month) patient focused individuals in our Kearney clinic. The Patient Care Coordinator will schedule patient appointments, lab, therapies, scans and referrals. Comments from some of our new employees! "The thing that motivates me the most is knowing I am part of such an amazing team that cares for our patients as well as their staff. NCS has already showed me in the less than 90 days I have been here they appreciate each and every employee by going above and beyond in so many ways. I honestly believe I work for the best place and am where I am meant to be." "I am excited about being a bright spot in our patients difficult journey. I know that they most definitely do not want to be here but my hope is that the patients find some kind of comfort in us. I'd say I'm worried about finding my footing here but have great people around me to help me with that!" Job functions include: Check in patients as they arrive for their appointment Schedule appointments by reviewing providers' orders in the Q- including scans/consults/test/procedures either with our office or other medical facilities. Welcome and greet patients/families/visitors to clinic in a manner that is helpful and friendly. Handle phone calls in a timely manner and provide detailed messages and much more! Requirements A high school diploma or equivalent Preference will be given to candidates with experience in customer service and/or patient scheduling, reception, secretary work, electronic medical records, and multi-line phones. Ability to work at other locations as needed and for meetings Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.

Work Status Details: Part Time No Benefits | 24.00 Hours Every Two Weeks Exempt from Overtime: Non-Exempt Shift Details: 6:30pm to 7am Department: Registration | Reports To: Manager-Registration The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care. Summary: Registration Specialists provide superb customer service to patients by managing the patient flow, providing information to family members and visitors, and ensuring accurate collection of patient demographic and insurance information. This position will provide educational literature to patients, obtain required signatures, and request upfront payment for services based on estimated patient responsibility. Ensure patients are directed to the appropriate departments. The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization. Responsibilities: Essential Job Duties and Responsibilities: 1. Gathers and accurately enters patient demographic and insurance information into the hospital's Electronic Health Record (EHR), obtain signatures on required documentation such as treatment consent forms, ABN's, financial responsibility letters, etc. 2. Thorough understanding of health insurance coordination of benefits and the importance of prior authorizations. Completes follow-up calls with insurance companies, doctors, and other departments as needed to ensure accurate patient registration. Contact patients after services are rendered to obtain any missing information. 3. Ensure patient identification, insurance cards, forms, and other critical documents are scanned and accurately indexed into the EHR. Ensure the correct data is entered into the EHR by verifying from the patient documentation. Place detailed notes on patient accounts for all activities. 4. Maintain current knowledge of the EHR by attending regular training classes, reading training documentation in a timely manner, and attending monthly team meetings. 5. Understand patient status in order to accurately assign a patient to inpatient, observation, ambulatory, or CDU rooms, coordinating this directly with the nursing supervisor or other nursing staff. 6. Use clear language to education patients and families about Conditions of Admissions, Patient Rights and Responsibilities, Notice of Privacy, Important Message from Medicare/Tricare, Notice of Admission Status, Patient Inquiry Release form, and all other applicable forms. Offers patient/family hospital literature explaining these forms. Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility. 7. Utilizes appropriate protective apparel and devices when performing admitting duties in the patient's room or the Emergency Department. Knows the protocol following a blood/body fluid exposure incident. 8. Create estimates for services to patients and prospective patients. Discuss payment options with patients and request the estimate patient out-of-pocket cost prior to the service. Ensure accurate cash handling and balance a cash drawer on a daily basis. 9. Provide excellent customer services including answering phones, directing patients to their destination, answering basic account questions, and maintaining a clean and inviting environment. Be professional and courteous. Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other information: Job Requirements: The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. EDUCATION: GED or High School Diploma preferred. Previous Experience Requirements: EXPERIENCE: One year of customer service experience preferred. Skills/Knowledge Requirements: SKILLS: Language Skills - Ability to read, write, speak, and understand the English language required. Language Skills - Ability to read, write, speak, and understand the Spanish language preferred. Microsoft Word, Excel, and Outlook skills and knowledge preferred. Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.