Patient care coordinator jobs in Nevada

Bilingual Patient Care Coordinator is on site (7301 Peak Dr. Las Vegas, NV 89128) Pay: $17.00-$18.00/hour based on experience Shift: Monday-Friday, 9:15AM-5:45 PM Steinberg Diagnostic Medical Imaging (SDMI) stands at the forefront in the radiology industry, providing exceptional imaging services at 12 state-of-the-art facilities throughout the Las Vegas valley. We are committed to exceptional patient care and creating a positive, inclusive workplace culture. Our team members enjoy competitive compensation, comprehensive medical and dental coverage, retirement benefits, and ongoing training with opportunities for continued professional growth. Job Overview: The Bilingual Patient Care Coordinator provides customer support by handling high volumes of incoming and outgoing calls, offering assistance, information, and solutions in a fast-paced, service-focused call center environment. Spanish/English proficiency required. Responsibilities: Answer a minimum of 60 calls per day. Handle all calls and referrals in accordance with organization-identified metrics for productivity and desired service levels, following scripts, and policies/procedures. Ability to triage patient, accurately schedule them based on defined appointment booking protocols, and navigate patient to the correct area of care. Attention to detail and sense of urgency to resolve complaints. Ability to work different shifts and Saturdays as necessary to support the operations of the Call Center. Other duties as assigned. Minimum Skills/Requirements High School graduate or equivalent with 6-month experience as a medical receptionist or related experience, preferred. One (1) or more years' experience working in a call center. Healthcare preferred. Knowledge of medical terminology, ICD10, CPT coding and procedures preferred. Knowledge of basic insurance guidelines within the last two years preferred. Working knowledge of computers, the ability to navigate within automated systems, software packages, and can type 45 words per minute (preferred). What We Offer: As a full time (exempt/nonexempt) employee, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, 401K, PTO, paid holidays and more. Experience exceptional service with a fulfilling career in medical imaging with Steinberg Diagnostic Medical Imaging.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Fri Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $19-21/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description • Work with Patients with various types of disease states via telephone to compassionately and efficiently coordinate their medication orders. • Coordinate medication deliveries and payment of orders • Assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary • Make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication Qualifications • HS diploma • Strong written and verbal communication skills • Ability to be compassionate and provide superior customer service Additional InformationHours for this Position:M-F: 8 hour shift between 8:30am-7:00pm Advantages to this opportunity: Competitive Salary; negotiable based upon experience and previous salary history Full benefits offered after 90 days Growth potential If you are interested, please call, Savannah Maze at 407-478-0332 ext. 168. If you know of someone looking for a new opportunity, please pass along my contact information!

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

The Linkage to Care Coordinator will drive the process(es) for linking clients to care programs under the Overdose to Action sub-grant. This will include outreach, intake, referrals of clients to care, harm reduction counseling, and collaboration with Peer Support Specialists to assist clients with achieving substance use/harm reduction goals. Key Responsibilities: Knowledge of public health strategies to prevent opioid overdoses and related harms. Build relationships with community groups and organizations that provide services needed by clients. Serve as a community liaison linking providers/partners with clients for needed services. Conduct rapid HIV testing, rapid HCV testing, and pregnancy testing. Identify at-risk groups to prevent, treat, and thereby reduce the incidence of communicable diseases and risk to others. Perform tests at off-site locations; educate the public to provide risk reduction training; give speeches and informative talks to various small groups. Develop community activities and events to bring clients and service agencies together. Provide agency/community briefings and presentations on treatment and other initiatives. Conduct research, conduct, and participate in weekly outreaches to meet grant deliverables. Conduct peer-to-peer, as well as evidence-based training for the community. Work with the staff at the Arlene Community Health Center to provide services during clinic hours to clients who may need services for substance misuse. Helps further The Center's goals regarding social justice, civil rights, and LGBTQ+ issues. Collaborate with other substance misuse programs to ensure services for clients. Other duties as assigned. Skills: Excellent organizational skills, analytical ability, and strong attention to detail Ability to adapt and affect change management, possess strong analytical skills, proficiency in Excel, and other Office applications. Conduct interviews of a highly personal and sensitive nature. Quick learner, able to apply the knowledge gained effectively and across multiple situations. Act as a team player, possess excellent communication skills, and possess strong time management and multi-tasking abilities. Excellent interpersonal and communication skills. Ability to deliver complex information in a clear, concise, and relevant manner. Demonstrated ability to prioritize deliverables. Education and Work Experience: Minimum 2 to 3 years of community organizing experience. Bachelor's Degree or equivalent in Human Services or related field. Excellent organizational and leadership abilities. Outstanding communication and people skills. Knowledge of the health and human services industry. Knowledge of social media and other marketing platforms. Able to work occasional weekends, evenings, and have reliable transportation. Compassionate, empathetic, and non-judgmental approach to client support. Fluency in English and Spanish is highly preferred. Ability to work with diverse groups in diverse settings, including in The Center as well as in the community. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. May be outside in extreme weather conditions or indoors with loud noises. Salary range: $40,000 - $45,000 Benefits: 403(b) W/Employer percentage match Health Insurance Dental Vision Employee Assistance Program - EAP PTO Paid holidays Floating Holidays Birthday time

Full-time Description The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews. Requirements ESSENTIAL FUNCTIONS Essential Functions Statement(s): · Coordinate and monitor all aspects of point-of-care testing programs across multiple locations. · Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards. · Provide training and competency assessments for clinical staff performing POC testing. · Maintain documentation of QC, proficiency testing, and maintenance logs. · Serve as liaison between laboratory and organ department regarding POC testing. · Travel to partner hospitals to perform onsite evaluations and support. · Assist with validation and implementation of new POC devices and test systems. · Review and update SOPs and IQCP documentation annually or as needed. · Investigate and document testing errors, complaints, and corrective actions. · Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices. · Support laboratory operations by engaging in cross-functional training within the Histocompatibility section. · Performs other related duties as required/requested. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. POSITION QUALIFICATIONS Competency Statement(s) - Position Specific · Accuracy - Ability to perform work accurately and thoroughly. · Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. · Conflict Resolution - Ability to deal with others in an antagonistic situation. · Customer Oriented - Ability to take care of the customers' needs while following company procedures. · Detail Oriented - Ability to pay attention to the minute details of a project or task. · Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. · Organized - Possessing the trait of being organized or following a systematic method of performing a task. · Responsible - Ability to be held accountable or answerable for one's conduct. · Self Confident - The trait of being comfortable in making decisions for oneself. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Competency Statement(s) - Company Specific Understand and commit to the following: Organizational Core Purpose: To save and heal lives. Core Values: Relentless, Joyful, Selfless. Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time. · Team Builder - Ability to convince a group of people to work toward a goal. · Communication, Oral - Ability to communicate effectively with others using the spoken word. · Communication, Written - Ability to communicate in writing clearly and concisely. · Accountability - Ability to accept responsibility and account for his/her actions. · Judgment - The ability to formulate a sound decision using the available information. · Adaptability - Ability to adapt to change in the workplace. · Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. · Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation. SKILLS & ABILITIES Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required. Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required. Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred. Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required. Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.

The award-winning Las Vegas-Clark County Library District is hiring for a Scheduling Specialist to join our Programming and Venues Services Department.The position will serve as a District-wide floater, supporting programming needs across all branches, and will require travel throughout the District. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Friday, January 9, 2026. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around January 29, 2026. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 340 Falcon Ridge Pkwy. Ste. 202, Mesquite, NV 89027 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

The award-winning Las Vegas-Clark County Library District is hiring for a Scheduling Specialist to join our Programming and Venues Services Department.The position will serve as a District-wide floater, supporting programming needs across all branches, and will require travel throughout the District. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Friday, January 9, 2026. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around January 29, 2026. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule *This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

*** Hybrid or Remote *** *** 8 hour shifts - 5 days a week *** The Patient Services Coordinator serves as Barton's initial point of contact for various healthcare services with the knowledge and ability to address callers needs. This position schedules new and returning patient appointments for a variety of areas of care, supports clinical areas with schedule change requests, works to ensure all appointments have a verified insurance plan or self-pay, and any necessary authorizations have been obtained. This position is the first point of contact for patient requests regarding medical refills, results and clinical care questions. This team member will also participate in health maintenance outreach calls to our patients, provide billing assistance to patients by phone, collect payments on patient accounts or guide them in payment options, review accounts for delinquency, and follow department policies to resolve accounts. The team member is expected to provide the highest level of customer service with a sense of urgency, reliability, data entry skills, and a spirit of teamwork. The team member must be skilled in active listening, proper phone etiquette, and possess outstanding verbal and writing skills. The team member is expected to provide exceptional and personalized service with every interaction. Qualification Education: • High School diploma or GED strongly preferred. Experience: ● Minimum of two years of work experience in a customer service environment dealing with patients, staff and volunteers of diverse educational, economic and cultural backgrounds preferred. ● Previous experience in the healthcare industry is preferred. ● Previous experience in customer service is preferred. ● Previous experience in orthopedics, family practice, specialty clinic, or rehabilitation services preferred. ● Previous experience with EPIC preferred. ● Experience working in a rural health clinic or a federally qualified health center preferred. ● Basic insurance and medical terminology knowledge preferred. Knowledge/Skills/Abilities: ● Strong computer skills, including Microsoft Office, Google and WebEx. ● Exceptional verbal, reading, and writing skills, ability to multi-task and stay organized. ● Ability to work independently, as well as part of a team, and effectively manage and prioritize conflicting demands and to maintain adherence to strict deadlines ● Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. ● Must be able to take appropriate action and maintain composure in a stressful high call volume environment. ● Able to work with diverse populations (patient, staff, physicians) under difficult and stressful challenging situations. ● Knowledge of or willing to obtain knowledge of HIPAA and State regulations for privacy and confidentiality of medical records. ● Knowledge of federal and state funded health coverage preferred.In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Certifications/Licensure: • N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. • The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. • The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. • Occasional travel to various health system locations. Essential Functions 1. Provides consistently exceptional care. 2. Provides exceptional customer service by answering calls, routing callers, answering routine questions, including patient billing questions and returns calls in a timely manner. 3. Schedules medical appointments according to practice guidelines and pre-registers patients to ensure accuracy. 4. Obtains authorization for services, verifies insurance benefits and creates good faith estimates. 5. Completes patient registration work queues and in-baskets timely. 6. Accurately document patient communication and route calls to the appropriate area, as necessary. 7. Prepares clinic schedules and paperwork for the next business day. 8. Provides routine information to insurance companies. 9. Reviews accounts for guarantor credits, delinquency, and communicating with patients by telephone, statement and letter. 10. Screens patients for financial assistance, coordinating applicants for government or hospital assistance. 11. Performs patient account adjustments, such as small balance, bad debt, collection and those approved by leadership. 12. Accepts and collects current and outstanding patient amounts due and balances the electronic cash drawer daily, ensuring payments are posted accurately. 13. Communicates problems as they arise through proper channels. 14. Ensures availability of treatment information by filing and retrieving patient records. 15. Performs follow-up on returned mail and interoffice correspondence, ensuring that agent correspondence and time-dated materials are prioritized 16. Responds to the needs of the department by performing other duties, as necessary.

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Per Diem ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Job Title: Med Spa Scheduling Specialist** Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment. **Key Responsibilities:** - Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments. - Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions. - Collaborate with the spa team to ensure seamless communication of client needs and preferences. - Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies. - Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability. - Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary. - Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process. - Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed. - Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction. **Qualifications:** - Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting. - Proficiency in scheduling software and Microsoft Office Suite. - Strong organizational and multitasking abilities with an exceptional attention to detail. - Excellent interpersonal skills and the ability to build rapport with clients and team members. - Professional demeanor and appearance, with a client-centric focus. - Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs. **Why Join Us?** - Become part of a fast-growing and reputable med spa known for its professional and client-focused services. - Opportunity to work in a serene and aesthetically pleasing environment. - Competitive compensation and benefits package. - Opportunity for professional growth and development within the spa industry. If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals. JOB CODE: 1000052

This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success. Nature and Scope This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families. The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions. This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community. For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346) KNOWLEDGE, SKILLS & ABILITIES: 1. Knowledge of social work skills, theories, and intervention 2. Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients 3. Ability to complete a thorough discharge planning assessment, determine appropriate level of care for post-acute needs, determine length of stay related to patient's condition, and coordinate the implementation of the discharge plan. Requires knowledge and understanding of medical terms. 4. Ability to function in crisis situations, apply independent and mature judgment, and establish priorities 5. Ability to work as a member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community. 6. Ability to interact effectively with persons of differing ethnic and socio-economic backgrounds 7. Demonstrate the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient served- infant to geriatric. 8. Skills to assist patients and families in coping with crisis situations 9. Skills and ability to handle responsibilities to the ED and general hospital. 10. Knowledge of community resources available to meet the psychosocial needs of patients. 11. Ability to perform initial assessments on referred patients (primarily psychosocial barriers to discharge within 24 hours of referral This position may provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Master's degree in social work required. Experience: Requires minimum two years' experience in the social service field. Applicants with experience in health care settings will be given preference. License(s): Ability to obtain and maintain State of Nevada Social Work licensure. Requires valid Nevada license as an LSW, LISW, LMSW, LCSW, or LASW. Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 1747 N Grand Avenue Las Vegas, NM 87701 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9989 to ************. #ACADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

About the Role: The Patient Coordinator plays a vital role in ensuring a seamless and positive experience for patients from their initial contact through the completion of their care. Our ideal candidates for this position will have exceptional dental hygiene, organizational, and leadership skills. As a Patient Coordinator, you will take personal responsibility for ensuring the quality of work that is given to our patients. You will have the opportunity to build and maintain client relationships and help us ensure that every patient gets high-quality care. Minimum Qualifications: High school diploma or equivalent required, associate degree or higher preferred. Previous experience in a dentistry or patient-facing role. Proficiency with electronic health record (EHR) systems and standard office software. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Preferred Qualifications: Experience working in a medical office or clinical setting. Knowledge of medical terminology and insurance verification processes. Familiarity with HIPAA regulations and patient confidentiality standards. Customer service training or certification. Bilingual abilities, particularly in Spanish, to better serve diverse patient populations. Responsibilities: Check in patients and update information as needed Perform opening and closing procedures for the practice, including turning on systems, checking voicemail and returning calls, reviewing schedules, and completing prep work for the following day Coordinate registration and account activation for new patients, including completion of the New Patient Relationship form for all patients Follow up on patient recall report, including sending postcards and making phone calls regarding appointments; completed appointment reminder calls Skills: The Patient Coordinator utilizes strong communication skills daily to interact effectively with patients, understand dentistry front desk operations, and reviewing insurance coverage. Organizational skills are essential for managing appointment schedules, patient records, and administrative tasks efficiently, preventing delays and errors. Proficiency with EHR systems and office software enables the coordinator to maintain accurate data and streamline workflows. Problem-solving skills are applied when addressing patient concerns, insurance issues, or scheduling conflicts, ensuring smooth operations.

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description The Bilingual Patient Care Coordinator will be working with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. Major Job Duties: Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed Provide must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications. They will be responsible to coordinate medication deliveries and payment of the order. They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication. Qualifications • HS diploma • Must be able to provide compassionate, superior customer service in a timely manner over the phone • Strong written and verbal communications skills • Proficient with computers • Clear background and valid education • Bilingual (Spanish) Additional Information Are you a Bilingual Customer Service Specialist in Las Vegas area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a Fortune 500 company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you! For immediate consideration send your resume HANNAH BARRETA or call 321-710-4797

* Hybrid or Remote * * 8 hour shifts - 5 days a week * The Patient Services Coordinator serves as Barton's initial point of contact for various healthcare services with the knowledge and ability to address callers needs. This position schedules new and returning patient appointments for a variety of areas of care, supports clinical areas with schedule change requests, works to ensure all appointments have a verified insurance plan or self-pay, and any necessary authorizations have been obtained. This position is the first point of contact for patient requests regarding medical refills, results and clinical care questions. This team member will also participate in health maintenance outreach calls to our patients, provide billing assistance to patients by phone, collect payments on patient accounts or guide them in payment options, review accounts for delinquency, and follow department policies to resolve accounts. The team member is expected to provide the highest level of customer service with a sense of urgency, reliability, data entry skills, and a spirit of teamwork. The team member must be skilled in active listening, proper phone etiquette, and possess outstanding verbal and writing skills. The team member is expected to provide exceptional and personalized service with every interaction. Qualification Education: * High School diploma or GED strongly preferred. Experience: ● Minimum of two years of work experience in a customer service environment dealing with patients, staff and volunteers of diverse educational, economic and cultural backgrounds preferred. ● Previous experience in the healthcare industry is preferred. ● Previous experience in customer service is preferred. ● Previous experience in orthopedics, family practice, specialty clinic, or rehabilitation services preferred. ● Previous experience with EPIC preferred. ● Experience working in a rural health clinic or a federally qualified health center preferred. ● Basic insurance and medical terminology knowledge preferred. Knowledge/Skills/Abilities: ● Strong computer skills, including Microsoft Office, Google and WebEx. ● Exceptional verbal, reading, and writing skills, ability to multi-task and stay organized. ● Ability to work independently, as well as part of a team, and effectively manage and prioritize conflicting demands and to maintain adherence to strict deadlines ● Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. ● Must be able to take appropriate action and maintain composure in a stressful high call volume environment. ● Able to work with diverse populations (patient, staff, physicians) under difficult and stressful challenging situations. ● Knowledge of or willing to obtain knowledge of HIPAA and State regulations for privacy and confidentiality of medical records. ● Knowledge of federal and state funded health coverage preferred.In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Certifications/Licensure: * N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. * The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. * The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. * Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. * The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. * Occasional travel to various health system locations. Essential Functions 1. Provides consistently exceptional care. 2. Provides exceptional customer service by answering calls, routing callers, answering routine questions, including patient billing questions and returns calls in a timely manner. 3. Schedules medical appointments according to practice guidelines and pre-registers patients to ensure accuracy. 4. Obtains authorization for services, verifies insurance benefits and creates good faith estimates. 5. Completes patient registration work queues and in-baskets timely. 6. Accurately document patient communication and route calls to the appropriate area, as necessary. 7. Prepares clinic schedules and paperwork for the next business day. 8. Provides routine information to insurance companies. 9. Reviews accounts for guarantor credits, delinquency, and communicating with patients by telephone, statement and letter. 10. Screens patients for financial assistance, coordinating applicants for government or hospital assistance. 11. Performs patient account adjustments, such as small balance, bad debt, collection and those approved by leadership. 12. Accepts and collects current and outstanding patient amounts due and balances the electronic cash drawer daily, ensuring payments are posted accurately. 13. Communicates problems as they arise through proper channels. 14. Ensures availability of treatment information by filing and retrieving patient records. 15. Performs follow-up on returned mail and interoffice correspondence, ensuring that agent correspondence and time-dated materials are prioritized 16. Responds to the needs of the department by performing other duties, as necessary.