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Patient care coordinator jobs in New Mexico - 199 jobs

  • Family Care Coordinator

    DCI Donor Services 3.6company rating

    Patient care coordinator job in Albuquerque, NM

    DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work between 12 - 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability PI026c950d62f7-37***********5
    $27k-34k yearly est. 3d ago
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  • CCBHC - Care Coordinator

    Families and Youth 3.5company rating

    Patient care coordinator job in Las Cruces, NM

    Families & Youth Innovations Plus (FYI+) Position: Full-Time Provider (Direct Services) Salary: $17.98 - $21.76 hourly (3 levels based on experience and education) Reports To: Program Supervisor Department: CCBHC This position requires traveling within Dona Ana County to conduct in-home care needs assessments and care planning sessions with participants (s) of all ages. The role is responsible for providing care coordination to participants with moderate to high needs. Key responsibilities include conducting in-person, community-based participant and family meetings as well as phone followups. Care coordinators review and conduct HRAs (Health Risk Assessments), create CNAs (Comprehensive Needs Assessments), and develop CCPs (Coordinated Care Plans) with participants. The position works collaboratively with other service teams to meet participants' needs and may involve assisting with connecting participants to appropriate services, advocating on their behalf, providing ongoing support, and monitoring the effectiveness of services. Care coordinators spend a significant portion of their time using writing, communication, and advocacy skills. What You'll Do: Provides Care Coordination and support for participants receiving mental health and substance abuse services. Works in collaboration with participants, family members and other providers to implement plans. Provides assertive outreach, advocacy, support and follow-up to assigned participants. Documents all outreach attempts and ensures all services/ outreaches indicated in the coordinated care plan are provided in accordance with identified frequency. Provides ongoing care coordination for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy. Care coordination may be done in an office setting, homes, or community settings in person and virtually. Assists participants in building a natural support team. Integrates natural community support/resources, for any and all life domain area(s) identified as needing improvement, into the planning process and service delivery process. Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services. Identifies and reports all mandated reporting situations and Critical Incidents according to agency policy. Educates participants and families on self-advocacy, effective use of services, planning skills, and how to monitor needs and progress. Bachelor's Degree in a human services-related field, plus one year relevant experience, OR Associate's Degree in human services plus at least three years of hands-on experience in mental health, OR High School diploma or equivalent with a minimum of five years of supervised experience in behavioral health (subject to approval). Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, or knowledge of some of these programs and ability to learn others People with lived/living experience with CYFD, Juvenile Justice systems, mental health or substance use recovery are encouraged to apply Bilingual capabilities (English/Spanish) preferred Special Requirements: Effectively communicate via written, verbal, in person and virtual methods. Skill in customer service techniques. Skill in motivational interviewing or ability to learn motivational interviewing skills. Strong attention to detail and time management skills. Knowledge of role and function of various community resources. Skill in problem-solving. Knowledge of basic mental health, substance abuse, and disability terms. Compensation & Benefits: Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities. Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans 403(b), PTO, and 14 paid holidays
    $18-21.8 hourly 58d ago
  • Behavioral Health Solutions - Behavioral Health Care Coordinator

    Behavioral Health Solutions 4.3company rating

    Patient care coordinator job in Albuquerque, NM

    Job Description Behavioral Health Solution's (BHS) team of mental health treatment professionals specialized in providing comprehensive behavioral health services for adults and geriatrics in a variety of settings. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services. As a Behavioral Health Care Coordinator, you are an integral part of our team responsible for coordinating and providing essential services to patients in the long-term care and skilled nursing facilities that we support. Our mission is to deliver exceptional behavioral health services to those in need, and this position plays a crucial role in cultivating positive relationships with the facilities in your assigned region. As a Care Coordinator, you are actively involved in ensuring seamless coordination of services between our organization, facility staff, providers, and patients. This job operates both in a skilled nursing facility and a typical office environment; as such, the noise level varies from quiet to moderate and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, and healthcare professionals on a frequent basis and must be able to remain stationary for long periods of time while providing care and attending to residents' needs. This position relies heavily on the ability to use and navigate electronic devices, as well as utilize software for patient care and documentation. Service areas incorporate: New Mexico - Albuquerque, Las Cruces, Santa Fe, Truth Or Consequences, Las Vegas, and other locations to come Job Type: Monday - Friday In-Office & Travel to SNF and LTC Facilities in the Community Responsibilities: Travel: You will travel to all locations within your assigned region to provide onsite support and services as required. Customer Service: Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians. Service Coordination: Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities. Referral Assistance: Assisting facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services. Consent Management: Coordinating the completion of consents and providing assistance when needed. Education: Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns. Meetings and Collaboration: Attend behavior management meetings with facility staff and coordinate MD attendance for facility meetings such as GDR and QAPI. Compliance: Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility. In-Service Coordination: Scheduling in-services and educational sessions for facility staff. Telehealth Support: Facilitating Telehealth visits with clinicians as needed to enhance patient care. Facility Onboarding: Collaborating with the Business Development team to support the facility onboarding process. Other Duties: Performing additional tasks and assignments as specified by your supervisor. Competency: Survey Process Knowledge: Familiarity with the survey process in skilled nursing facilities. Behavioral Health Expertise: Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures. Organizational Skills: Strong attention to detail, data-driven mindset, and proficiency in utilizing technology. Adaptability: Ability to multitask and thrive in a fast-paced environment with evolving opportunities. Problem-Solving: Effective critical thinking and problem-solving skills to address challenges in patient care coordination. Relationship Building: Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team. Communication Skills: Excellent written and verbal communication skills to interact effectively with various stakeholders. Current COVID-19 Vaccination: Ensuring that you are vaccinated against COVID-19 in adherence to our safety protocols. Requirements: An individual must be able to perform each essential duty satisfactorily. Minimum of a High School Diploma or GED. Some college education is preferred, with a focus on behavioral health or psychology. Experience: 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical Care Coordinator. Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel. Proficient in the use of EHR software systems (Athena) is also preferred. Working Conditions: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts and patients. Benefits Mileage reimbursement Competitive Earnings. Hands-on and Virtual Training and Supervision. Work-Life Balance PTO and Paid Holidays. A comprehensive benefits package (Medical, Dental, Vision, Life, and more) 401k with 3% company match Pay: $55 - $60,000 annually
    $55k-60k yearly 23d ago
  • Patient Care Coordinator

    Sundance Dental Care of Rio Rancho

    Patient care coordinator job in Rio Rancho, NM

    Job Description Patient Care Coordinator Dental Office | Front Office + Patient Relations Pay & Schedule Pay: $18-$24/hour Schedule Monday from 7:00am to 5:00pm Tuesday from 7:00am to 7:00pm Wednesday from 7:00am to 5:00pm Thursday from 7:00am to 7:00pm Friday from 7:00am to 3:00pm About the Role We're seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You'll be the first point of contact for our patients and a key player in delivering an exceptional care experience-from scheduling to financial coordination to follow-up. What You'll Do Greet patients and ensure a welcoming front-office experience Answer phones, confirm appointments, and manage daily schedules to meet productivity goals Present treatment plans, review fees, discuss payment options, and collect co-pays Verify insurance benefits, handle claims, and manage accounts receivable follow-up Maintain accurate patient records and support all aspects of front-office operations Coordinate referrals and follow through on patient care with specialists Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations Participate in daily huddles and communicate clearly with the clinical team Ensure HIPAA and OSHA compliance at all times Promote the practice by asking for reviews and referrals Support cleanliness and organization in both front office and shared areas What We're Looking For Outstanding communication and customer service skills Knowledge of dental terminology and insurance processes (ADA codes a plus) Strong multitasking and organizational abilities Comfortable using scripts and addressing patient objections Team player with a positive attitude and flexible mindset Dental office experience strongly preferred Benefits Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts If you're ready to make a meaningful impact in patients' lives while supporting a high-performing dental team - we'd love to hear from you! Apply today and join a practice that values your skills, passion, and dedication!
    $18-24 hourly 28d ago
  • Patient Care Coordinator Orbit Family Eyecare

    Keplr Vision

    Patient care coordinator job in Los Alamos, NM

    Patient Care Coordinator - Orbit Family Eyecare Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us! #LI-Onsite
    $30k-42k yearly est. 8d ago
  • Lead Patient Care Coordinator

    Sundance Dental Care of Gallup

    Patient care coordinator job in Gallup, NM

    Job Description Lead Patient Care Coordinator Dental Office | Front Office Leadership Pay & Schedule Pay: $22-$23/Hour Schedule: Monday through Friday from 7:30am to 5:00pm About the Role We're seeking a dedicated and experienced Lead Patient Care Coordinator (LPCC) to oversee front office operations and support our patient-first philosophy. In this role, you'll manage daily administrative duties, mentor team members, and ensure a seamless patient experience from the first call to post-treatment follow-up. Key Responsibilities Greet all patients warmly and ensure a positive first impression Manage appointment scheduling to meet daily, monthly, and yearly metrics Present treatment plans, discuss financial options, and handle objections with confidence Verify insurance benefits, manage claims, and oversee AR follow-up Coordinate patient referrals, track unscheduled treatments, and maintain 90% case acceptance Collect co-pays, manage Care Credit, and ensure accurate financial records Ensure phones are answered promptly and front desk is consistently staffed Maintain updated patient records and organized workspaces Participate in and lead daily huddles, sharing key updates and patient info Ensure HIPAA and OSHA compliance and uphold practice policies Request reviews and referrals from satisfied patients Support end-of-day procedures and assist with cash reconciliation Guide and support team members with training, coaching, and performance feedback Collaborate with the clinical team to ensure smooth patient flow and communication Assist with cleaning duties and maintaining a professional environment Lead by example in punctuality, professionalism, and adaptability Complete assigned reports and contribute to improving office systems and workflows What We're Looking For Strong leadership and team development skills Excellent communication, customer service, and phone etiquette Proficiency in dental terminology, ADA codes, and insurance processes Organized, proactive, and solution-focused mindset Ability to work independently and collaboratively in a team setting Previous experience in a dental office front desk role required; leadership experience preferred Benefits Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts If you're passionate about providing top-tier patient service and leading a front office team with excellence-we'd love to meet you! Apply today and help shape the future of exceptional dental care!
    $22-23 hourly 11d ago
  • Patient Care Coordinator

    Sonrava Health

    Patient care coordinator job in Albuquerque, NM

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $30k-42k yearly est. Auto-Apply 23d ago
  • Patient Care Coordinator

    Renal Medicine Associates Ltd.

    Patient care coordinator job in Albuquerque, NM

    The Patient Care Coordinator is responsible for answering the phone, greeting callers, establishing the reason for calling, chart prepping for all visit types ensuring the providers have all the appropriate information needed for appointments, scheduling all appointments ensuring the demographic /insurance information is in the chart and resolving issues by contacting appropriate personal that can help the customer. Main Job Responsibilities: Answer calls greeting customers warmly and ask how to help. Transfer calls Relay verbal messages Record and deliver messages Page individuals and inform them of message Refer caller to emergency numbers if necessary. Date stamp time of call and record in computer system Operate intercom Schedule and/or cancel appointments Perform other duties as requested by providers and supervisor. Chart Prep for consults Any other duties requested by lead PCC or Clinical Manager Required skills: Attention to detail Confidentiality Customer focus Internal communications Interpersonal communications Listening skills Multi-tasking Organization Professionalism Stress tolerance Education and Experience: High school graduate Knowledge of administrative and clerical services Knowledge of computers and relevant software application Knowledge of customer service principles and practices. Full-time position with full benefits package which indlues Medical, Dental, Vision, Life, 401 (k), PTO, paid sick time, paid holidays. Schedule is Monday through Friday days.
    $30k-42k yearly est. Auto-Apply 10d ago
  • Patient Care Coordinator

    Sonrava

    Patient care coordinator job in Albuquerque, NM

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $30k-42k yearly est. Auto-Apply 2d ago
  • Care Coordinator

    Allpro Staffnet

    Patient care coordinator job in Albuquerque, NM

    Description: Coordinator Job Description Recruiting & Scheduling Allpro Staffnet, LLC is a business founded and owned by a service-disabled veteran. Serving those who have sacrificed for our country is fundamental to our goals. We have worked extensively with the Department of Veteran Affairs and take pride in honoring our veterans by providing the best non-medical in-home care services. Schedule: This position will require you to work independently in a dedicated office space, managing your workload with minimal direct supervision. Monday - Friday, 8:00 am - 4:30 pm, in the office (Note: This is not a Remote Position) This position has a dual role that is responsible for: Recruiting and hiring caregivers Maintaining client & caregiver schedules Responsibilities: Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization, and service needs into designated scheduling software. Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week. Responsible for daily staffing and scheduling caregivers to maximize client-authorized hours of service to meet agency KPI metrics. Maintains timely communication with the Director, other Coordinators, and clients with any change of condition, critical incidents, or schedule adjustments. Discerns client services required as outlined in the service agreement, urgent requests, and care plans. Recruit and interview new caregivers to meet the staffing needs for the assigned caseload. May be asked to attend local job fairs and participate in local recruitment activities. Benefits of working for us: Our full-time office employees are eligible for additional benefits, including the following: Health Insurance Dental Insurance Vision Insurance Retirement Planning Company Paid Life Insurance Company Paid Long-Term Disability Paid Time Off Sick Time Bonus Opportunities Professional Development Employee Discount Program Allpro is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Qualifications: HS Diploma or GED Required VA Homecare Scheduling and Recruiting experience required Experience in AxisCare or other scheduling software systems preferred Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity Excellent communication skills, both verbal and written Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word Ability to deal with new tasks without the benefit of written procedures Approachable, flexible, and adaptable to change Compassionate, Caring, Self-Starter and a Team Player Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds #INDCORP
    $30k-42k yearly est. 3d ago
  • Med Spa Patient Care Coordinator

    Princeton Medspa Partners

    Patient care coordinator job in Albuquerque, NM

    About Us: At Alluraderm, we are committed to providing our clients with exceptional care and top-tier aesthetic services. We specialize in a wide range of non-invasive beauty treatments and offer a relaxed, friendly atmosphere where both clients and staff feel valued. Job Overview: We are looking for a friendly, professional, and detail-oriented full-time Patient Care Coordinator to join our dynamic team at Alluraderm. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests. *This position must have the flexibility to work Saturdays. Key Responsibilities: Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments. Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed. Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history. Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products. Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience. MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies. Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members. Qualifications: Previous experience in customer service or front desk operations, ideally in a medical or spa environment. Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Professional appearance and demeanor. Familiarity with booking software and point-of-sale systems is a plus. Excellent attention to detail and organizational skills. Knowledge of beauty or wellness services is a plus. Ability to maintain client confidentiality and adhere to HIPAA regulations. Benefits: Medical, Dental, Vision, and Generous PTO and Holiday Pay. Employee discounts on services and products Opportunity to grow in a thriving med spa environment Friendly and supportive team atmosphere How to Apply: If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
    $30k-42k yearly est. Auto-Apply 7d ago
  • Registered Nurse (RN) - Patient Care Coordinator / Tour Coordinator

    Rieles Group

    Patient care coordinator job in Shiprock, NM

    RieLes Group is seeking experienced Registered Nurse (RN) - Patient Care Coordinator / Tour Coordinator who is interested in working in the Shiprock, NM area. The Indian Health Service (IHS), an agency within the U.S. Department of Health and Human Services, is seeking a Registered Nurse (RN) Patient Care Coordinator / Tour Coordinator to support hospital operations under Nursing Administration at the Northern Navajo Medical Center. This role is critical in ensuring safe, coordinated, and culturally competent patient care across inpatient and outpatient settings. RieLes Group has been providing meaningful opportunities that move people to social and economic empowerment since 2009. Helping individuals find their next opportunity through Persistence, Integrity, Authenticity, and Respect. RieLes Group seeks to foster a relationship with each employee and our business partners. Registered Nurse (RN) - Patient Care Coordinator / Tour Coordinator Location Northern Navajo Medical Center (NNMC) Highway US-491 North Shiprock, NM 87420 Navajo Area Indian Health Service (NAIHS) Serving facilities across Northern Arizona, Western New Mexico, and Southern Utah This is a federal hospital operated by the Indian Health Service (IHS) under the Navajo Area Period of Performance: 12-month base period with 1 option year Position Overview The RN will function independently under contract, providing patient care coordination, operational oversight, and emergency support while collaborating with multidisciplinary teams across the facility Key Responsibilities Patient Care Coordination: Coordinate patient admissions, discharges, and intra-/interfacility transfers Conduct nursing rounds to assess patient care needs, staffing levels, safety, and environmental conditions Collaborate with support departments (OR, Lab, Radiology, Facilities, Bio-Med, Transportation, Medical Staff) to ensure smooth hospital operations Utilize Electronic Health Records (EHR) and patient classification systems for documentation and reporting Prepare and submit shift disposition reports to Nursing Administration and Executive Leadership Clinical & Emergency Support Assist with direct patient care during emergency situations Observe, assess, and report patient conditions requiring urgent intervention Apply sound clinical judgment and nursing process standards in fast-paced environments Compliance & Professional Conduct Adhere to HIPAA, Privacy Act, IHS policies, and Federal Code of Conduct Maintain professional appearance and ethical standards Demonstrate cultural sensitivity and respect for American Indian and Alaska Native traditions Work Schedule Rotating shifts: days, evenings, nights, weekends, and holidays Schedule assigned by Patient Care Coordinator Supervisor Nurse Leave subject to approval and availability of qualified replacement Minimum Qualifications Experience: Minimum 36 months of nursing experience At least 2 years in a Patient Care Coordinator / Tour Coordinator role Experience with performance improvement, evidence-based practice, and data analysis Licensure & Certifications: Current, unrestricted Registered Nurse (RN) license (U.S. state or territory) Basic Life Support (BLS) - required Advanced Cardiac Life Support (ACLS) - required at time of selection Health & Employment Requirements: Fitness-for-duty medical certification Required immunizations, including Hep B, MMR, Varicella, Tdap, TB screening, Influenza, and COVID-19 Ability to pass federal background investigation (eAPP & fingerprint clearance) Additional Requirements: English proficiency (read, write, speak) Basic computer and health IT skills Willingness to complete mandatory IHS orientation and training Cultural awareness and respect for Navajo Nation communities Evaluation & Performance: Performance will be evaluated under the Quality Assurance Surveillance Plan (QASP), focusing on: Patient care quality Compliance with policies Cultural sensitivity Documentation accuracy Professionalism Why Work with IHS - Navajo Area Serve one of the largest Indigenous populations in the United States Work in a mission-driven healthcare system focused on equity and cultural respect Gain experience in Level III and Level IV trauma care environments Make a meaningful impact in rural and underserved communities Please send me your most updated resume to *************************
    $30k-42k yearly est. Easy Apply 1d ago
  • Patient Care Coordinator- Medical Records

    Southwest Eyecare

    Patient care coordinator job in Albuquerque, NM

    Job Description Join Southwest Eyecare Specialists PC as a Full Time Patient Care Coordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays. Take the next step in your career and apply today to be part of a dedicated team committed to exceptional eye care. Who are we? An Introduction The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families. What does a Patient Care Coordinator- Medical Records do? As a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC in Albuquerque, you will be the first point of contact for our patients, handling a variety of essential tasks to ensure smooth operations. Your responsibilities will include answering phones with professionalism, making appointments that accommodate our patients' schedules, and conducting insurance verifications to streamline their visits. Additionally, you will assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience. This multifaceted role is critical in providing exceptional care and support to our patients. What we're looking for in a Patient Care Coordinator- Medical Records To excel as a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need a strong foundation in customer service to effectively address patient inquiries and concerns. Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records. Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey. Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal. Together, these skills will empower you to contribute positively to our patients' experiences and the overall efficiency of our healthcare team. Knowledge and skills required for the position are: Cusomter service organization empathy Join us! If you think this job is a fit for what you are looking for, great! We're excited to meet you!
    $13.5 hourly 10d ago
  • Client Care Coordinator

    Community Bridges Inc. 4.3company rating

    Patient care coordinator job in Albuquerque, NM

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary Job Title Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program. Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders preferred. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire. Valid identification required. Ability to pass a criminal background check required. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth at this time. As an essential service provider, we value all our employees and their careers. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible! Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders required. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Valid identification required. Will complete CBI Peer Certification within 90 days of being hired. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible! #INDHP
    $29k-35k yearly est. 11d ago
  • Home Care Service Coordinator (Scheduling)

    Addus Homecare Corporation

    Patient care coordinator job in Albuquerque, NM

    Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9373 to ************. #ACADCOR #CBACADCOR #DJADCOR
    $32k-46k yearly est. 12d ago
  • Patient Care Coordinator - Orbit Family Eyecare

    Keplr Vision

    Patient care coordinator job in Albuquerque, NM

    Patient Care Coordinator - Orbit Family Eyecare, North Valley Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!
    $30k-42k yearly est. 8d ago
  • Care Coordinator

    DCI Donor Services 3.6company rating

    Patient care coordinator job in Albuquerque, NM

    DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donors next-of-kin regarding donation options. FCCs determine family dynamics and assess the familys understanding of the patients prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donors family. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the familys understanding of the patients prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patients current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor familys understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work between 12 15 days per month and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelors degree 2 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Drivers license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer M/F/Vet/Disability PI4f37d7da2ba7-31181-39311025
    $39k-56k yearly est. 8d ago
  • Patient Care Coordinator- Medical Records

    Southwest Eyecare

    Patient care coordinator job in Albuquerque, NM

    Join Southwest Eyecare Specialists PC as a Full Time Patient Care Coordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays. Take the next step in your career and apply today to be part of a dedicated team committed to exceptional eye care. Who are we? An Introduction The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families. What does a Patient Care Coordinator- Medical Records do? As a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC in Albuquerque, you will be the first point of contact for our patients, handling a variety of essential tasks to ensure smooth operations. Your responsibilities will include answering phones with professionalism, making appointments that accommodate our patients' schedules, and conducting insurance verifications to streamline their visits. Additionally, you will assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience. This multifaceted role is critical in providing exceptional care and support to our patients. What we're looking for in a Patient Care Coordinator- Medical Records To excel as a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need a strong foundation in customer service to effectively address patient inquiries and concerns. Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records. Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey. Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal. Together, these skills will empower you to contribute positively to our patients' experiences and the overall efficiency of our healthcare team. Knowledge and skills required for the position are: Cusomter service organization empathy Join us! If you think this job is a fit for what you are looking for, great! We're excited to meet you!
    $13.5 hourly 8d ago
  • Home Care Service Coordinator

    Addus Homecare Corporation

    Patient care coordinator job in Silver City, NM

    Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 1290 E 32nd Street Silver City, NM 88061 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9091 to ************. #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
    $32k-46k yearly est. 13d ago
  • Patient Care Coordinator - Orbit Family Eyecare

    Keplr Vision

    Patient care coordinator job in Albuquerque, NM

    Patient Care Coordinator (Part Time) - Orbit Family Eyecare, Westside Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: Work 20 hours a week including Saturdays, flexible hours the rest of the week 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us! #LI-Onsite #CSHL
    $30k-42k yearly est. 1d ago

Learn more about patient care coordinator jobs

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What are the top employers for patient care coordinator in NM?

Top 10 Patient Care Coordinator companies in NM

  1. Keplr Vision

  2. Southwest Eyecare

  3. Touro University Worldwide

  4. Families and Youth

  5. CHRISTUS Health

  6. Cardinal Health

  7. Western Dental

  8. Dci Donor Services, Inc.

  9. Touro College

  10. Allpro Staffnet

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