Patient care coordinator jobs in New Mexico

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Hours: Monday - Friday, 8:00AM - 5:00PM Location: 5150 Journal Center Blvd NE, Albuquerque, NM Primary Responsibilities: Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Supporting endocrinology care in front office and cross supporting supportive care Collects co-payments, co-insurance, and deductibles and issues receipts Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Establish and maintain effective working relationships with patients, employees, and the public Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of experience in customer service Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint Preferred Qualifications: 1+ years of experience with medical office processes 1+ years of related work experience including data entry Prior experience with EMR computer applications Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Qualifications: In-depth knowledge of Primavera P6 along with industrial software such as SAP, Word, Excel, etc. Able to create, build, and develop schedules from start to finish, critical path method utilized, able to load resources and man-power, report variances, weekly look ahead reporting, and weekly schedule status reporting required Provide Project Management with current and accurate project schedules. Develop and be willing to provide recommendations to improve project schedules and project planning standards. Help coordinate work and resources with various teams, and meet with vendors and supervisors, as necessary, to ensure that requirements and work needs are being addressed Utilize various scheduling techniques to include Critical Path management, resource management/leveling, pert charts, cost management, etc. as requested Identify requirements and conduct planning and scheduling meetings with various teams to ensure that scheduling activities are properly identified, integrated and resources leveled. Prepare, conduct, and lead project meeting discussions to communicate scope and schedule status in an organized and professional atmosphere Develop reports indicating activities scheduled by shift, progress, milestone status, daily and weekly objectives, projected completion, earned value, etc. and provide Project Management progress updates and projections for management teams. Trend critical path activities. General knowledge of construction and operational field work practices, equipment utilization and work component scheduling. Demonstrates skill in planning, organizing, prioritizing, and scheduling work to meet construction deadlines. Demonstrated capability in handling multiple distinct projects at one time. Ability to work effectively with management and co-workers and to make effective decisions. Skilled in problem solving, attention to detail. Candidates must be highly motivated, be able to work with minimum supervision, and have effective communication skills Administrative: Candidate must have be legal to work in the United States, clean driving record, current driver's license, pass physical, pass pre-employment drug test, pass background check. Candidate will be dealing with sensitive information so ethical work practices must by high. Required Years of Experience: Minimum of 10+ years of industry experience in the field of TAR planning and scheduling.

Job Description Lead Patient Care Coordinator Dental Office | Front Office Leadership Pay & Schedule Pay: $18-$20 an hour Schedule: Monday through Thursday from 7:30am to 5:00pm | Fridays from 8:00am to 1:00pm About the Role We're seeking a dedicated and experienced Lead Patient Care Coordinator (LPCC) to oversee front office operations and support our patient-first philosophy. In this role, you'll manage daily administrative duties, mentor team members, and ensure a seamless patient experience from the first call to post-treatment follow-up. Key Responsibilities Greet all patients warmly and ensure a positive first impression Manage appointment scheduling to meet daily, monthly, and yearly metrics Present treatment plans, discuss financial options, and handle objections with confidence Verify insurance benefits, manage claims, and oversee AR follow-up Coordinate patient referrals, track unscheduled treatments, and maintain 90% case acceptance Collect co-pays, manage Care Credit, and ensure accurate financial records Ensure phones are answered promptly and front desk is consistently staffed Maintain updated patient records and organized workspaces Participate in and lead daily huddles, sharing key updates and patient info Ensure HIPAA and OSHA compliance and uphold practice policies Request reviews and referrals from satisfied patients Support end-of-day procedures and assist with cash reconciliation Guide and support team members with training, coaching, and performance feedback Collaborate with the clinical team to ensure smooth patient flow and communication Assist with cleaning duties and maintaining a professional environment Lead by example in punctuality, professionalism, and adaptability Complete assigned reports and contribute to improving office systems and workflows What We're Looking For Strong leadership and team development skills Excellent communication, customer service, and phone etiquette Proficiency in dental terminology, ADA codes, and insurance processes Organized, proactive, and solution-focused mindset Ability to work independently and collaboratively in a team setting Previous experience in a dental office front desk role required; leadership experience preferred Benefits Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts If you're passionate about providing top-tier patient service and leading a front office team with excellence-we'd love to meet you! Apply today and help shape the future of exceptional dental care!

Santa Fe Surgery Center has an outstanding career opportunity! Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022 ! Come be a part of our team! Position: Patient Care Coordinator Job Status: Part -Time (30 hours four days a week) Work Schedule: Tuesday-Friday starting at 8am. Wednesday starting at 6am. POSITION SUMMARY: The Patient Care Coordinator provides assistance to patients through the handling of their account (billing) and surgical experience through communication with surgery scheduling and nursing personnel. Promotes/facilitates accurate and timely unit communication, courteously greets and directs patients, answers telephones and efficiently processes information, effectively utilizes computer system to meet patient/unit needs. Responsible for medical record being complete and in order at discharge, Processes and organizes necessary paperwork/information to facilitate flow and performs other functions as required. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Works in conjunction with Billing Department for appropriate payment/co-pays. Checks in patients on Surgery Day and serves as a liaison with families, rides, Etc. Performs daily balancing-out function, including posting of payments, bank deposits and receipts to AO for billing Serves on corporate committees as assigned Serves as a patient advocate when patients call Collects patients' portion and verifies demographics with each incoming patient Maintains Schedule in SIS at least one month out for independent Surgeon scheduled cases Maintains Schedule in SIS for same day or add on cases within designated time frame in conjunction with Administrative Office Posts daily payments Files and maintains tracking of completed and signed dictations and pathology Prepares charts for next day surgery including creating, labeling, verifying necessary data is present, medical clearance, INR, POA Maintenance of necessary office supply orders. Responsible for pulling medical records and doctor requests as needed The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. SKILLS/QUALIFICATIONS: Job requires a high school diploma. Knowledge of Medical Terminology with 2 years of healthcare experience preferred GENEROUS BENEFITS : Career Path Higher pay in areas where the cost of living is higher Paid time off (PTO) Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!) Medical and Dental Health Savings Account Generous Vision benefits for you and your dependents Education Assistance Program Uniform (scrub) allowance Company provided logo apparel 401(k) and Roth Program Flexible Spending Account (FSA) Company paid Basic Life and AD&D Insurance, Short Term Voluntary Supplemental Life and AD&D Free Calm app Financial Wellness Program Identity Theft Protection Plan Employee Assistance Program and more! Eye Associates of NM is a safe team oriented culture supporting a drug-free work environment. To learn more about this position and our organization, please visit ************* AA/EOE/Disability. Eye Associates of New Mexico is a drug and tobacco-free employer Req 2715

Job Description Lead Patient Care Coordinator Dental Office | Front Office Leadership Pay & Schedule Pay: $22-$23/Hour Schedule: Monday through Friday from 7:30am to 5:00pm About the Role We're seeking a dedicated and experienced Lead Patient Care Coordinator (LPCC) to oversee front office operations and support our patient-first philosophy. In this role, you'll manage daily administrative duties, mentor team members, and ensure a seamless patient experience from the first call to post-treatment follow-up. Key Responsibilities Greet all patients warmly and ensure a positive first impression Manage appointment scheduling to meet daily, monthly, and yearly metrics Present treatment plans, discuss financial options, and handle objections with confidence Verify insurance benefits, manage claims, and oversee AR follow-up Coordinate patient referrals, track unscheduled treatments, and maintain 90% case acceptance Collect co-pays, manage Care Credit, and ensure accurate financial records Ensure phones are answered promptly and front desk is consistently staffed Maintain updated patient records and organized workspaces Participate in and lead daily huddles, sharing key updates and patient info Ensure HIPAA and OSHA compliance and uphold practice policies Request reviews and referrals from satisfied patients Support end-of-day procedures and assist with cash reconciliation Guide and support team members with training, coaching, and performance feedback Collaborate with the clinical team to ensure smooth patient flow and communication Assist with cleaning duties and maintaining a professional environment Lead by example in punctuality, professionalism, and adaptability Complete assigned reports and contribute to improving office systems and workflows What We're Looking For Strong leadership and team development skills Excellent communication, customer service, and phone etiquette Proficiency in dental terminology, ADA codes, and insurance processes Organized, proactive, and solution-focused mindset Ability to work independently and collaboratively in a team setting Previous experience in a dental office front desk role required; leadership experience preferred Benefits Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts If you're passionate about providing top-tier patient service and leading a front office team with excellence-we'd love to meet you! Apply today and help shape the future of exceptional dental care!

We're seeking a Patient Access Specialist to join our team of compassionate caregivers. Our 25-bed critical access hospital allows our compassionate caregivers to provide excellent patient care in an environment that supports them in their professional growth and development with the latest technologies. Cibola General Hospital is one hour from Albuquerque and close to Santa Fe. Known for its mild year-round climate and outdoor activities, Grants NM offers low property taxes and inexpensive housing costs. Cibola General Hospital provides services in general surgery, 24-hour Emergency care, Intensive Care, Internal Medicine, Obstetrics, Pathology, Pediatric Dentistry, Podiatry, Primary Care and Radiology with X-ray, CT, MRI. We have three operating rooms including a room for scopes. Clinics, Lab services, Pharmacy, Cardiopulmonary, and Rehab, and skilled care beds are provided. POSITION SUMMARY: The Patient Access Representative is responsible for registering patients for any/all services at the hospital and/or clinic. Including tasks such as obtaining valid orders for services, maintaining paper and electronic documentation for identification, demographic data, insurance information, verifications and authorizations, and noting all accounts with visit details. The Patient Access Representative is also responsible for providing estimations for services and collection of all copays, deductibles, and co-insurances. This role relies heavily on teamwork, including lunch coverage. Additional duties and responsibilities will be assigned, based upon the needs and requirements of the facility and for the care of the patients. MAJOR DUTIES AND RESPONSIBILITIES Handles administrative and clerical functions of registration. Responsible for registering all patients for any services at the hospital and or clinics. Obtaining valid orders for services, maintaining paper and electronic documentation for identification, demographic data, insurance information, verifications and authorizations, and noting all accounts with visit details. The Patient Access Representative is also responsible for providing estimations for services and collection of all copays, deductibles, and co-insurances. Ensure excellent accuracy in completing registration process. Maintain competency in utilizing hospital registration software and electronic medical records systems. Registers patients in a timely manner. Ensures HIPAA compliance and abides by all Privacy laws and regulations. Provides outstanding customer service experience to all patients. EDUCATION / EXPERIENCE REQUIRED High School diploma or equivalent Proficient in the use of a computer, software programs and other office equipment Proficient in understanding billing and registration processes and terminology Good interpersonal and communication skills Willingness to comply and understanding of Privacy Laws are regulations MISCELLANEOUS Mature individual with good communication skills and ability to work under pressure with good results. Must be able to work closely with the Administrator and his designees. Must be able to maintain matters of a confidential nature and display tact and diplomacy. Must be proficient in Microsoft Word, Excel, and PowerPoint, and the internet. Excellent written and verbal communication skills required. Independent judgment is required to plan, prioritize, and organize diversified workload. Some analytic ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines Hospital Core Values Compassion: We show empathy, respect and dignity in our interactions with patients and others. Accountability: We take responsibility for one s actions, decisions and behaviors to deliver safe care to our patients, along with our professional interactions with others. Respect: We recognize and value each individual s dignity, preferences and unique needs while appreciating ideas, culture, beliefs and experiences. Excellence: We provide evidence based care, programs, services, and an environment that achieves the best outcomes. Benefits We offer a competitive wage, health, dental, vision, critical illness and life insurance benefits, 403(b) retirement plan, $0 generic prescription drugs, tuition reimbursement, student loan forgiveness programs, gym discounts and Home Workout Program. Qualified positions may offer sign on bonuses or relocation. Your recruiter can provide you with additional information on benefits.

Job Description Join Southwest Eyecare Specialists PC as a Full-Time Patient Care Coordinator in Albuquerque, NM, and be at the forefront of enhancing patient experiences in the healthcare industry. This onsite role allows you to interact daily with patients, providing essential support and care, making each day rewarding and impactful. With a competitive pay of $13.00 per hour, you will be recognized for your dedication and hard work. The dynamic environment fosters professional development and teamwork, ensuring that you are never just another face in the crowd. Embrace the opportunity to make a difference in the lives of others while building valuable skills in healthcare. You will receive great benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, and Paid Time Off. This position is not just a job; it's a chance to thrive in a supportive atmosphere focused on patient care excellence. Who are we? An Introduction The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families. Your day to day as a Patient Care Coordinator In the role of Patient Care Coordinator at Southwest Eyecare Specialists PC, your day-to-day expectations will include managing patient schedules, greeting patients upon arrival, and ensuring a smooth check-in process. You will assist patients with completing necessary forms, answering questions about procedures, and providing information about our services. Communicating effectively with both patients and staff is crucial, as you will coordinate appointments and handle any rescheduling needs. You can expect a structured schedule, working Monday through Friday from 8 AM to 5 PM, allowing for a work-life balance while meeting patient care demands. Additionally, you will become familiar with electronic health records and contribute to maintaining a welcoming and organized environment. This role is essential in facilitating a positive experience for patients at every step of their visit. Does this sound like you? To excel as a Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need strong interpersonal and communication skills to effectively engage with patients and team members alike. Exceptional organizational abilities are essential for managing schedules and ensuring that all patient inquiries are addressed promptly. Attention to detail is crucial, as you will be responsible for accurate data entry and maintaining patient records. A patient-focused mindset will help you empathize with individuals seeking care, fostering a supportive environment. Problem-solving skills will be valuable when addressing patient concerns or scheduling conflicts. Additionally, adaptability is important, as you may face varying situations and need to respond effectively. A team-oriented attitude will enhance your collaboration with healthcare professionals, contributing to a seamless patient experience. These skills will be instrumental in delivering high-quality care and support in a fast-paced healthcare setting. Connect with our team today! We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!

CareLink NM is a Medicaid-funded care coordination program. CareLink is intended to enhance integration and coordination of primary care, behavioral health care, acute care, and long-term care services for individuals with a serious mental illness diagnosis along with a chronic physical health diagnosis. CareLink NM services include comprehensive needs assessment and individualized care plan; care coordination; prevention, health promotion, and disease management; comprehensive transitional care; individual and family support service; and referrals to community and social support services. RESPONSIBILITIES Carry a minimum caseload of 80 individuals at a time. Complete a monthly billable encounter with at least 90% of assigned caseload. Contact eligible individuals to provide education and orientation about CareLink services and obtain and document the individuals' decisions about opting-in to CareLink. Conduct Comprehensive Needs Assessment (CNA). Create an integrated service plan based on the CNA with the enrolled individual. Create crisis and disaster plans with enrolled individuals. Conduct a minimum of one encounter per month per client that supports the individual's progress towards service plan goals. Perform all care coordination activities as needed. Maintain clear, concise, and timely documentation adhering to all policies and procedures. Document client interactions and encounters in the GCLC electronic health record, the State of New Mexico's NMSTAR system, and internal spreadsheets. Maintain all client charts following the CareLink Policy Manual and GCLC requirements. Function as the hub for the individual's care team developed in collaboration with the individual, their natural supports, and as informed by the CNA. Engage natural supports and community resources to assist in overcoming barriers to engagement or access to care. Engage and collaborate with all integrated care team members and conduct team meetings as necessary to make sure client's medical and mental health needs are understood by all team members. Understand and maintain HIPAA and 42CFR Part 2 confidentiality standards. Participate in all mental health department training and supervision. Be proficient in all aspects of the CareLink Policy Manual and additional program-related requirements. Perform other duties as assigned. QUALIFICATIONS Minimum Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, Family Studies, or a related field. With two years of relevant experience in behavioral healthcare; or Hold Licensure as Behavioral Health practitioner (e.g. Social Worker, Counselor, Marriage, and Family Therapist); or Registered Nurse Must pass required background checks and drug screenings. Commitment to the highest ethical standards of the profession. Maintains confidentiality and discretion as a rule. Meets specified deadlines and manages time effectively. Exhibits skills in comprehending, interpreting, and completing delegated tasks efficiently, and ask questions when something is not understood. Self-starter: must have the ability to work independently and follow-up on all work assignments given by the CareLink Supervisor or the Director of Community Services. Ability to multi-task, prioritize and work under pressure without losing sight of objectives. Exemplary organizational skills. Must be computer literate to effectively maintain compliance with all standards and requirements. Professional communication skills in a timely manner (24 hours or less). Respond all emails and correspondence (voice messages, telephone encounters and messages). Keep CareLink Supervisor or the Director of Community Services informed of CLNM member's changes in both physical and mental health status, urgent issues, and questions about confidentiality. Maintain a valid and unrestricted NM Driver's License. Must be able to use personal vehicle over course of employment. Maintain valid and sufficient personal automobile insurance. Preferred Previous work providing in-home or community-based mental health or case management services. Experience with medically integrated mental health services. Demonstrated interest in rural and community health. Fluency in English and Spanish, both verbal and written.

Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work between 12 - 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job DescriptionBenefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development We are seeking a compassionate and detail-oriented Care Coordinator to join our team. The Care Coordinator will serve as the primary point of contact between clients and caregivers, ensuring that all client needs are met efficiently and effectively. This role requires strong organizational skills, excellent communication, and a commitment to maintaining compliance and high-quality care standards. Key Responsibilities: Caregiver Management: Match caregivers to clients based on client needs, preferences, and caregiver skills. Conduct interviews and assessments for caregiver applicants. Maintain strong relationships with caregivers and address any concerns or issues. Client Coordination: Update and maintain accurate client information in the Electronic Medical Record (EMR) system. Monitor client care plans and ensure services are delivered according to plan. Respond promptly to client inquiries and concerns, ensuring a positive experience. Compliance and Quality: Ensure all caregiver and client documentation meets state and agency compliance standards. Track certifications, licenses, and training requirements for caregivers. Assist in audits and reporting as required to maintain regulatory compliance. Administrative Support: Coordinate schedules and assignments for caregivers. Prepare reports and documentation for internal use and external review. Collaborate with other team members to streamline care processes and improve efficiency. Other Interview potential caregiver applicants in the office, perform urine drug screen, and facilitate caregiver testing for knowledge, skills, and attitude (30 questions). Collect copies of drivers licenses, certifications, and automobile registration and insurance. When HIRED, will create a caregiver profile in EMR and files, update caregiver attributes. Perform Background checks, Motor Vehicle Screen, Drug test, and Reference Checks. Complete the onboarding process. Execute caregiver hands-on training and skills lab. Facilitates Caregiver and Client Experiences (Weekly check-ins for any support needs and address concerns). Qualifications: Proven experience in healthcare, home care, or care coordination preferred. Strong organizational, multitasking, and communication skills. Familiarity with EMR systems and electronic documentation. Compassionate, professional, and proactive attitude. Excellent Communication: Effective interaction with patients, families, and healthcare professionals is crucial for understanding and relaying information clearly. Organizational Abilities: Coordinating multiple appointments and managing healthcare records requires exceptional organizational skills. Empathy: A compassionate approach allows care coordinators to build trust with patients, understanding their needs and concerns better. Technological Proficiency: Familiarity with patient management systems and electronic health records is vital for tracking patient data effectively. Benefits: Competitive salary Professional development opportunities Paid Training

Job DescriptionDescription: About the Role: At Ensemble CIN in Albuquerque, we're building a better way to care - one patient, one connection, one courageous act at a time. As a Care Coordinator I, you'll play a vital role on a small, mission-driven team working to improve outcomes for complex patients in home and community settings. This position is ideal for someone who values autonomy, bilingual communication, and the chance to grow with a forward-thinking organization. This role is primarily office-based with potential community-based outreach. Key Responsibilities: Coordinate patient care needs and assist them with needed resources Monitor case progress and help determine appropriate closure or continuation Promote self-management and wellness through education and engagement Advocate for patients navigating care decisions and options Collaborate with physicians, specialists, and Ensemble clinical teams Assist with connections to social services, community supports, and benefits Maintain clear, accurate documentation for care plans and case activities Requirements: What We're Looking For: Clinical or case coordination background Strong communication skills, especially in bilingual (English/Spanish) settings Experience navigating the healthcare system and coordinating care across settings Comfortable working independently and managing a small caseload Familiar with health technology platforms or eager to learn Empathetic, resilient, and deeply committed to patient-centered care Able to travel locally and work in office or community-based environments Valid driver's license and reliable transportation Why Join Us: Ensemble CIN is part of the CareM family - a network of mission-aligned healthcare organizations working together to bring out the courage in others. Here, your work is meaningful, your voice matters, and your growth is supported. As a Care Coordinator, you'll be part of a close-knit team that values transparency, teaching, and trust. We offer: Mileage reimbursement Collaborative, small-team culture Clear pathways for career advancement Access to shared tools, training, and innovation support through CareM A mission that puts patients - and people - first

Full-time Description About the Role: At Ensemble CIN in Albuquerque, we're building a better way to care - one patient, one connection, one courageous act at a time. As a Care Coordinator I, you'll play a vital role on a small, mission-driven team working to improve outcomes for complex patients in home and community settings. This position is ideal for someone who values autonomy, bilingual communication, and the chance to grow with a forward-thinking organization. This role is primarily office-based with potential community-based outreach. Key Responsibilities: Coordinate patient care needs and assist them with needed resources Monitor case progress and help determine appropriate closure or continuation Promote self-management and wellness through education and engagement Advocate for patients navigating care decisions and options Collaborate with physicians, specialists, and Ensemble clinical teams Assist with connections to social services, community supports, and benefits Maintain clear, accurate documentation for care plans and case activities Requirements What We're Looking For: Clinical or case coordination background Strong communication skills, especially in bilingual (English/Spanish) settings Experience navigating the healthcare system and coordinating care across settings Comfortable working independently and managing a small caseload Familiar with health technology platforms or eager to learn Empathetic, resilient, and deeply committed to patient-centered care Able to travel locally and work in office or community-based environments Valid driver's license and reliable transportation Why Join Us: Ensemble CIN is part of the CareM family - a network of mission-aligned healthcare organizations working together to bring out the courage in others. Here, your work is meaningful, your voice matters, and your growth is supported. As a Care Coordinator, you'll be part of a close-knit team that values transparency, teaching, and trust. We offer: Mileage reimbursement Collaborative, small-team culture Clear pathways for career advancement Access to shared tools, training, and innovation support through CareM A mission that puts patients - and people - first

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9373 to ************. #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, we have provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Exempt $45,000 Job Summary: Under the immediate supervision of the Area Practice Manager, is responsible for coordinating the daily overall operation of the business office at the assigned clinic, in compliance with established utilization of services and equipment. Core Competencies: Ability to maintain effective working relationships with all employees and department needs. Must be a self-initiating and adaptable with an ability to communicate to a variety of staff members. Must be able to follow directions well. Must possess good oral and written communication skills. Must be highly organized. Must have high attention to detail. Must have excellent math skills. Must maintain a high level of confidentiality. Must have basic understanding of IBM computers and Windows, Microsoft Word, Word Perfect, variety of Spread sheet programs; RAMS MIS system a plus. Knowledge in health management and service delivery. Knowledge of and experience with the overt level population and life-styles. Job Requirements: Associates degree (min. 2 years college) plus one year experience in similar position or high school diploma (or equivalent) plus two years experience in similar position. Must have minimum one year experience in a supervisory role. Benefits: · Health Insurance - PPO · Dental Insurance · Vision Insurance · 401(K) with employer matching · Life and AD&D Insurance · Short Term Disability · Long Term Disability · Supplement Life Insurance · Paid Time Off (PTO) · Holidays (9) · Education Reimbursement · Employee Assistance Program · Travel Reimbursement #23-03-660-03 #INDML

Job Description CareLink NM is a Medicaid-funded care coordination program. CareLink is intended to enhance integration and coordination of primary care, behavioral health care, acute care, and long-term care services for individuals with a serious mental illness diagnosis along with a chronic physical health diagnosis. CareLink NM services include comprehensive needs assessment and individualized care plan; care coordination; prevention, health promotion, and disease management; comprehensive transitional care; individual and family support service; and referrals to community and social support services. RESPONSIBILITIES Carry a minimum caseload of 80 individuals at a time. Complete a monthly billable encounter with at least 90% of assigned caseload. Contact eligible individuals to provide education and orientation about CareLink services and obtain and document the individuals' decisions about opting-in to CareLink. Conduct Comprehensive Needs Assessment (CNA). Create an integrated service plan based on the CNA with the enrolled individual. Create crisis and disaster plans with enrolled individuals. Conduct a minimum of one encounter per month per client that supports the individual's progress towards service plan goals. Perform all care coordination activities as needed. Maintain clear, concise, and timely documentation adhering to all policies and procedures. Document client interactions and encounters in the GCLC electronic health record, the State of New Mexico's NMSTAR system, and internal spreadsheets. Maintain all client charts following the CareLink Policy Manual and GCLC requirements. Function as the hub for the individual's care team developed in collaboration with the individual, their natural supports, and as informed by the CNA. Engage natural supports and community resources to assist in overcoming barriers to engagement or access to care. Engage and collaborate with all integrated care team members and conduct team meetings as necessary to make sure client's medical and mental health needs are understood by all team members. Understand and maintain HIPAA and 42CFR Part 2 confidentiality standards. Participate in all mental health department training and supervision. Be proficient in all aspects of the CareLink Policy Manual and additional program-related requirements. Perform other duties as assigned. QUALIFICATIONS Minimum Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, Family Studies, or a related field. With two years of relevant experience in behavioral healthcare; or Hold Licensure as Behavioral Health practitioner (e.g. Social Worker, Counselor, Marriage, and Family Therapist); or Registered Nurse Must pass required background checks and drug screenings. Commitment to the highest ethical standards of the profession. Maintains confidentiality and discretion as a rule. Meets specified deadlines and manages time effectively. Exhibits skills in comprehending, interpreting, and completing delegated tasks efficiently, and ask questions when something is not understood. Self-starter: must have the ability to work independently and follow-up on all work assignments given by the CareLink Supervisor or the Director of Community Services. Ability to multi-task, prioritize and work under pressure without losing sight of objectives. Exemplary organizational skills. Must be computer literate to effectively maintain compliance with all standards and requirements. Professional communication skills in a timely manner (24 hours or less). Respond all emails and correspondence (voice messages, telephone encounters and messages). Keep CareLink Supervisor or the Director of Community Services informed of CLNM member's changes in both physical and mental health status, urgent issues, and questions about confidentiality. Maintain a valid and unrestricted NM Driver's License. Must be able to use personal vehicle over course of employment. Maintain valid and sufficient personal automobile insurance. Preferred Previous work providing in-home or community-based mental health or case management services. Experience with medically integrated mental health services. Demonstrated interest in rural and community health. Fluency in English and Spanish, both verbal and written.

Job Description Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY Powered by JazzHR 7ehp7P66rV

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, we have provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Exempt $45,000 Job Summary: Under the immediate supervision of the Area Practice Manager, is responsible for coordinating the daily overall operation of the business office at the assigned clinic, in compliance with established utilization of services and equipment. Core Competencies: Ability to maintain effective working relationships with all employees and department needs. Must be a self-initiating and adaptable with an ability to communicate to a variety of staff members. Must be able to follow directions well. Must possess good oral and written communication skills. Must be highly organized. Must have high attention to detail. Must have excellent math skills. Must maintain a high level of confidentiality. Must have basic understanding of IBM computers and Windows, Microsoft Word, Word Perfect, variety of Spread sheet programs; RAMS MIS system a plus. Knowledge in health management and service delivery. Knowledge of and experience with the overt level population and life-styles. Job Requirements: Associates degree (min. 2 years college) plus one year experience in similar position or high school diploma (or equivalent) plus two years experience in similar position. Must have minimum one year experience in a supervisory role. Benefits: · Health Insurance - PPO · Dental Insurance · Vision Insurance · 401(K) with employer matching · Life and AD&D Insurance · Short Term Disability · Long Term Disability · Supplement Life Insurance · Paid Time Off (PTO) · Holidays (9) · Education Reimbursement · Employee Assistance Program · Travel Reimbursement #23-03-660-03 #INDML Powered by JazzHR pTUrMOF6u5

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Bilingual Required! Hours: Part Time Mon - Fri (6 hours daily) Location: Ambercare 231 West Hall Street Suite B Hatch, NM 87937 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9373 to ************. #ACADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.