Patient care coordinator jobs in Novato, CA - 417 jobs
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Medical Staff Coordinator
Insight Global
Patient care coordinator job in Santa Rosa, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 1d ago
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Long Term Care Coordinator
San Francisco Health Plan
Patient care coordinator job in San Francisco, CA
Reporting to Nurse Manager, Long-Term Care, the Long-Term Care (LTC) Coordinator provides administrative support. The Coordinator also provides coordination and operational support to the Long-Term Care and Post-Acute Care teams within Clinical Operations. In partnership with LTC Nurses and other clinical staff, the Coordinator manages data collection and entry, authorization and correspondence workflows, census tracking, and routine provider and member outreach. You will be a primary liaison to post-acute facilities, CBAS centers, clinics, hospitals, and community partners to support placement and transition activities for SFHP members.
We ask that you have customer service orientation, attention to detail, and the ability to support multiple concurrent processes in a regulated managed-care environment. The LTC Coordinator contributes to the team's daily operations and assists with utilization management and transition-of-care activities based on departmental needs.
Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.
Salary: $26.44 - $35.05 per hour
WHAT YOU WILL DO:
Research and prepare information needed for utilization management (UM) review, including reviewing evidence of coverage, internal policies, and electronic resources, and compiles materials for LTC Nurses to support clinical decision-making.
Maintain accurate tracking, documentation, and follow-up for standard and urgent authorization requests to ensure determinations meet regulatory timelines.
Support transition-of-care activities for members requiring post-discharge follow-up, including gathering information and coordinating with post-acute providers via telephone and email.
Provide administrative and clerical support across UM and Post-Acute workflows, including cross-training to ensure continuity of operations.
Communicate with providers, office staff, and delegated groups to address questions, resolve issues, and obtain required information for authorization processing.
Respond to calls, emails, and other inquiries regarding UM requirements, request status, and related processes, and escalates clinical questions to LTC Nurses or other clinicians.
Maintain the privacy and security of PHI in compliance with HIPAA and SFHP policies.
Maintain an accurate census of SFHP members in post-acute and long-term care settings and updates internal systems.
Coordinate and support the preparation and distribution of Notice of Action (NOA) letters to providers and members, ensuring compliance with correspondence standards and regulatory requirements.
Enter data into multiple software applications and maintain designated databases to support reporting requirements.
Work with colleagues across Clinical Operations and other departments to support cross-functional workflows.
Conduct scripted provider and member outreach calls and identifies when calls require handoff to a clinician.
Attend required meetings, trainings, and department activities.
WHAT YOU WILL BRING:
One year of experience with state or federal insurance programs,.
Experience in customer service, call center, community clinic, or post-acute care setting,.
Bachelor's degree in Health, Social or Life Sciences, Business, or related field, preferred; equivalent work experience accepted.
Current California Medical Assistant Certification, Pharmacy Technician Licsense, or equivalent health care experience with familiarity with medical terminology,.
Experience with Medi-Cal and/or DHCS regulations and standards,.
Experience in an HMO or managed-care environment, preferred.
WHAT WE OFFER:
Health Benefits
Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays.
Professional development: Opportunities for tuition reimbursement, professional license/membership.
ABOUT SFHP:
Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.
#LI-Hybrid
(Hybrid remote/in-office)
Please see job description
PI281167135
Job distributed by JobTarget.
$26.4-35.1 hourly 5d ago
Patient Services Representative
Pop-Up Talent 4.3
Patient care coordinator job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 5d ago
Patient Advocate
Amerit Consulting 4.0
Patient care coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Patient Navigator
______________________________________________________
*** Candidate must be authorized to work in USA without requiring sponsorship ***
_____________________________________________________________
Position Title - Patient Navigator (Job Id: 3165756)
Location: San Francisco, CA 94158
Duration: 3 months + Strong Possibility of Extension
_________________________________________________________
Notes:
Onsite role.
Work Schedule: Mon - Fri; 08:00 AM - 05:00 PM Pacific Time.
Qualifications:
Looking for candidates that have:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands on experience
Experience working with ethnically, culturally, and sexually diverse populations.
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
_________________________________________________________
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Bhupesh Khurana
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
$36k-44k yearly est. 1d ago
Turnaround Scheduler
Airswift 4.9
Patient care coordinator job in Rodeo, CA
One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA
The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones.
Responsibilities:
Key Responsibilities
Pre-Execution Phase:
Develop and maintain an integrated project cost and schedule system.
Write procedures and instructions for schedule preparation and maintenance.
Identify all project activities and develop logic using Critical Path Method (CPM).
Prepare project control reporting procedures, including risk assessment and earned value.
Construct logic networks for risk mitigation and contingency planning.
Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies.
Review contractor schedules, progress, and productivity; monitor and verify monthly earned value.
Perform critical path analysis and develop work-around plans for variances.
Execution Phase:
Monitor actual progress against baseline schedules and report variances.
Consolidate information from Engineering, Procurement, and Construction teams to update schedules.
Participate in weekly schedule reviews and planning meetings.
Prepare earned value and variance reports; implement recovery plans as needed.
Interface with contractor scheduling specialists to ensure accurate integration.
Lead planning meetings to highlight upcoming milestones and ensure alignment.
Requirements:
Proficiency in Primavera P6 and MS Project.
BS degree in Construction Management, Engineering, or equivalent experience.
Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management.
Minimum 5 years' experience scheduling small to large downstream projects.
Familiarity with refining equipment and turnaround environments.
Ability to manage multiple priorities in a fast-paced setting.
Strong organizational and leadership skills.
Open to relocation.
$56k-95k yearly est. 3d ago
Insurance Analytics Specialist (Actuary)- Tec...
Lockton Companies 4.5
Patient care coordinator job in San Francisco, CA
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .
A few of the reasons Associates love working at Lockton include:
Opportunities for growth and advancement, including paid training and professional development
12-week paid parental leave
A huge emphasis on community involvement
Frequent athletic and wellness events
Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights.
Key Responsibilities
Advanced Analytics for Bespoke Analysis
• Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research
• Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios
• Translate complex insurance data into meaningful insights that drive strategic decision-making
• Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively
• Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches
• Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data
Data Review and Workload Management with our internal Analytics partners
• Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions
• Conduct comprehensive data validation checks to ensure completeness and accuracy
• Identify and resolve data discrepancies or missing elements independently
• Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays
Qualifications
Required Qualifications
• Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field
• At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry
• Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships
• Proficiency in data analysis tools such as Excel, SQL, and Python
• Experience with data quality assurance processes and validation methodologies
• Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns
Preferred Qualifications
• Insurance industry certifications such as ACAS, CPCU, or ARM
• Experience working with claims data, policy information, and underwriting systems
• Background in predictive modeling or machine learning applications in insurance
• Knowledge of the forefront of technology innovations and related insurance implications
• Experience with data visualization tools like Tableau or Power BI
Skills and Competencies
• Exceptional attention to detail and commitment to data accuracy and integrity
• Strong critical thinking and problem-solving abilities to address complex analytical challenges
• Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives
• Excellent communication skills to adapt communication approaches and translate technical findings into business insights
• Self-motivation and the ability to work independently while managing multiple priorities
• Collaborative mindset with the ability to work effectively with cross-functional teams
• Advanced knowledge of insurance industry terminology, products, and regulatory considerations
Working Conditions
This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Manage Consent Preferences
Always Active
#J-18808-Ljbffr
$39k-47k yearly est. 5d ago
Care Coordinator
Lifelongmedicalcare 4.0
Patient care coordinator job in Richmond, CA
LifeLong Medical Care has an exciting opportunity for a CareCoordinator at our Family Medical Residency Program in Richmond, California. The CareCoordinator will provide short term resource coordination and occasional longer term case management to patients in a busy primary care clinic serving a diverse and vulnerable population.
This is a full time, benefit eligible position. Bilingual English/Spanish a must.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Clinical: Direct Service
* Assesses patients' psychosocial needs, assists in developing a patient-centered plan of care, and arranges for service delivery as needed. Meets with clients in clinic or community as safe and appropriate. Documents visits appropriately in EHR.
* Develops relationships with community agencies and service providers and links clients to these services as needed. Coordinates with behavioral health team to act as an advocate for the client and liaison with outside agencies.
* Assist and support patients in following through with medical care plans (e.g., attending specialist visits, obtaining labs or imaging, etc.) Communicate with providers and RN (Registered Nurse) team regarding outcomes.
* Provides carecoordination services, including referrals to community resources, advocacy for school-based interventions (IEP, 504 Plans, school-based counseling), coordination with medical and mental health providers, troubleshooting around insurance, medication, or transportation issues. Areas of assistance include Legal aid Paratransit and other Transportation programs Applications for financial benefits (SSI, SDI, GA, etc.)
* Supportive housing services (Section-8, HUD (Housing and Urban Development), etc.)
* Perform ongoing assessment of food insecurity and link patients to Jenkins-based and community-based resources for nutrition support (meals on wheels, WIC (Women with Infants and Children), Wellness Center, etc.).
* In consultation with medical providers, provide ongoing assessments of in-home support (IHSS (InHome Supportive Services), Home Health, etc.).
* Patient medication compliance and need for additional support (i.e., bubble packs).
* Support medical team and families with discussions around end-of-life care and documentation (DNR/DNI, POLST, etc.)
* Provides some clinical case management to individual clients.
* Refers patients to eligibility team for assistance with insurance and other entitlement programs (Medi-Cal, Contra Costa CARES, CalFresh, etc.)
Clinical: Team Participation
* Participates constructively in both behavioral health team and interdisciplinary team to address the clinical and psychosocial needs of individual clients.
* Be available for in-person warm-hand-offs for on-site consultation with patients.
* Attends staff clinical team meetings.
* Collaborates professionally with interdisciplinary team members and partners including other Behavioral Health providers, Patient Advocates, Primary Care Providers, Community Health Workers, Medical Assistants, and office support staff.
* Advances the integration of Behavioral Health and Medical approaches to patientcare through constructive and respectful partnerships.
* Participates in agency and/or grant driven directives and outcomes.
Qualifications
* Patient-Centered approach to working with vulnerable communities.
* Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude.
* Ability to prioritize tasks, work under pressure and complete assignment in a timely manner.
* Ability to effectively present information to others, including other employees, community partners and vendors.
* Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
* Work in a team-oriented environment with several professionals with different work styles and support needs.
* Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
* Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
* Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
* Make appropriate use of knowledge/ expertise/connections of other staff.
* Be creative and mature with a "can do," proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement.
* Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner.
Job Requirements:
* Associate's Degree in Social Work, Health or Human Services field or equivalent combination of education and/or experience.
* Bilingual in English/Spanish required.
* Administrative experience in health or social service setting.
* Knowledge of East Bay health and social service resources.
* Previous work providing services to persons who are disabled, homeless, substance users, and/or psychologically impaired.
* Proficient in Microsoft office word with ability to manage databases.
$22-23 hourly Auto-Apply 60d+ ago
Nursing Patient Care Coordinator - (RN)
Cvhcare
Patient care coordinator job in San Ramon, CA
The PatientCareCoordinator (Nursing) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patientcare's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient.
ESSENTIAL DUTIES & RESPONSIBILITIES:
CareCoordination and Scheduling
Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers.
Assist in managing patientcare and ensuring quality service and satisfaction.
Works in partnership with administrative and clinical personnel throughout the agency.
Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively.
Manage intake and referral processes, including insurance verification and authorization.
Coordinates schedules for in-home visits by nurses, therapists, and other care providers.
Maintain accurate and up-to-date records in the EHR.
Patient and Family Communication
Act as the primary point of contact for patients and families regarding care plans and service updates.
Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders.
Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed.
Interdisciplinary Team Collaboration
Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patientcare.
Care Plan Management
Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance.
Maintain and update individualized care plans for each patient.
Monitors patients' progress and ensures timely reassessment and care plan updates.
Coordinate with the clinical team to adjust care plans or visit frequency as necessary.
Ensure services are delivered in accordance with the physician's orders and agency policy.
Patient Follow-Up
Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed.
Conduct regular follow-up through phone calls to identify any new needs and service satisfaction.
Documentation and Records
Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work.
Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR).
Maintains confidentiality and safety of patient clinical records.
Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations.
Regulatory Compliance
Assist the management team in administering, planning, and facilitating in-services.
Assist the management in compliance with the required documents required by the state and federal regulations.
Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules.
Comply with accepted professional standards and principles.
Verify that the care delivery matches the physician's orders and authorized frequencies.
Assist in managing compliance with the OASIS assessment transmittal to the federal government.
Maintain compliance with Medicare, Medicaid, and other payor requirements.
Quality Assurance
Participate in quality improvements and compliance activities.
Conduct audits and review patient charts for completeness.
Work with the management team to develop better processes for carecoordination.
Assist in identifying problems with performance and developing solutions to those problems.
Provide input on improving patient satisfaction and outcomes based on feedback and observation.
Initiate informal measures to correct performance issues for formal disciplinary actions to the management team.
Recommend training needs to improve performance of the administrative and clinical team.
Perform other administrative & clinical duties and activities as delegated.
Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION/ LICENSURE REQUIREMENTS:
Currently licensed as an Registered Nurse (RN) in California)
Graduate of a school of professional nursing approved by the Board of Registered Nursing (BRN) or accredited by the National League for Nursing Accrediting Commission (NLNAC)
Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification.
QUALIFICATIONS & SKILLS:
Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Required: Data entry, answering telephones, filing administrative & clinical records.
Preferred: Two (2) years' of professional nursing experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired.
Preferred: One (1) year of recent Home Health experience.
Preferred: Management experience.
Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation.
Sufficient computer skills to operate an Electronic Medical Record system.
Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment.
Salary Starting at $70k
$70k yearly Auto-Apply 60d+ ago
Dental Patient Care Coordinator/Front Desk
Rafii Dental Care
Patient care coordinator job in San Rafael, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Paid time off
401(k)
401(k) matching
Free food & snacks
Health insurance
Training & development
Are you a warm, articulate dental professional who understands that the patient experience starts the moment the phone rings? Are you looking for a high-end, fee-for-service practice where quality care is prioritized over patient volume? Do you thrive in a collaborative environment where emotional intelligence is valued just as highly as technical skill?
If you are seeking a dental home where you can build genuine relationships with patients and work alongside a supportive team, we invite you to apply!
Who You Are
You are a "people person" at your core. You naturally make others feel seen, heard, and comfortable. You can ease a nervous patients mind just as easily as you can celebrate a patients new smile.
You have high emotional intelligence. You know when to listen, when to speak, and how to read the room. You remain calm and gracious, even during busy moments.
You value quality. You take pride in working for a practice that offers the bestfrom simple fillings to full mouth restorationsand you are confident discussing the value of that care with patients.
You are a team player. You dont believe in "thats not my job." You are happy to jump in, whether its answering a phone, helping with scheduling, or assisting a colleague.
What You Will Do
Working collaboratively with the team you will manage the full administrative flow of the patient journey:
Concierge Service: Deliver a warm welcome and a seamless check-out experience.
Schedule Coordination: Manage a productive schedule for our doctors and hygiene team that respects the quality of care we provide.
Financial Confidence: Because we are a fee-for-service office, you must be comfortable helping patients understand the investment in their health beyond just "what insurance covers."
Operational Support: Verify benefits, handle collections, and ensure patient records are accurate using Dentrix.
About Rafii Dental Care
Dr. Ramteen Rafii leads a modern, high-end practice in Novato dedicated to comprehensive cosmetic and restorative dentistry. We combine advanced technology (microscope-enhanced dentistry) with a traditional, family-style approach where patients are treated like friends, not numbers.
Qualifications
Required: Prior dental front office experience.
Required: A warm, polished, and professional demeanor.
Preferred: Experience with Dentrix and OpenDental software.
Preferred: Experience working in a Fee-For-Service or Out-of-Network environment.
Why Youll Love It Here
Fantastic Schedule: Full-time, MondayThursday.
Culture: A supportive, drama-free environment where your personality is valued.
Compensation: Competitive hourly rate based on experience + Bonus Potential.
$34k-54k yearly est. 5d ago
Patient Care Coordinator / Aesthetician for Plastic Surgery
Shahin Javaheri Md A Prof Corp
Patient care coordinator job in San Francisco, CA
We are a plastic surgery office located in vibrant San Francisco and specialize in exceptional cosmetic and surgical procedures as well as advanced non-surgical treatments. With a commitment to excellence and personalized patientcare, we aim to help our patients achieve their aesthetic goals with confidence and satisfaction.
Position Overview:
We seek a dynamic and motivated Sales and PatientCareCoordinator to join our team. In this role, you will guide patients through their aesthetic journey, from initial consultation to post-procedure care. You will play a crucial role in educating patients about our services, assisting them in making informed decisions and ensuring a seamless and positive experience throughout their treatment process. Ideal candidates will be focused on selling through a consultative approach, following up on patient inquiries, creating monthly marketing plans, and other sales-related functions.
The practice provides the highest standards of patientcare and customer service. The successful candidate reflects the high quality of the practice in terms of professional appearance, demeanor, and education. Kindness and empathy are essential; candidates must have outstanding leadership, organizational, and relationship-building skills.
Key Responsibilities but not limited to:
Conduct the sales process by presenting treatment options and guiding patients through decision-making.
Meet or exceed monthly sales goals and achieve required metrics for patient satisfaction.
Act as the primary point of contact for prospective and existing patients, both in-person and over the phone.
Provide impeccable patient liaison services to patients.
Schedule and coordinatepatient consultations, surgeries, and follow-up appointments.
Provide detailed information about our services, procedures, pricing, and financing options.
Conduct thorough consultations to understand patients' aesthetic concerns and goals.
Collaborate with our surgical team to develop customized treatment plans for each patient.
Manage patient inquiries, concerns, and requests with professionalism and empathy.
Maintain accurate patient records and documentation in compliance with healthcare regulations.
As needed, coordinate with external vendors, such as medical suppliers and insurance providers.
Assist with marketing initiatives and promotional events to attract new patients and enhance brand visibility.
Qualifications:
Knowledge of cosmetic surgery procedures and aesthetics.
Prior experience in sales, customer service, or patientcare within the healthcare or cosmetic industry is highly desirable.
Excellent communication, interpersonal, and customer service skills.
Strong organizational abilities with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
Compassionate, empathetic, and patient-focused attitude.
A bachelor's degree in business administration, marketing, healthcare management, or a related field is preferred.
Benefits:
Competitive salary commensurate with experience.
Competitive package.
Join our team and become part of a dynamic and rewarding work environment dedicated to enhancing the lives of our patients through exceptional care and transformative results. If you are looking for a long term career and are passionate for aesthetics and driven to succeed in a sales and patientcare role, we want to hear from you!
$34k-54k yearly est. 17d ago
Patient Care Coordinator
Specialty1 Partners
Patient care coordinator job in Walnut Creek, CA
Our office, EndoCare Group - Walnut Creek, is seeking a PatientCareCoordinator to join our busy multi-location specialty practice.
Our office is looking for a talented and pleasant patientcarecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Must be willing to travel to the Orinda and Pinole offices as needed.
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful PatientCareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, PatientCareCoordinators and many more all work together to improve the patientcare experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$20-$28 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$20-28 hourly Auto-Apply 1d ago
Patient Care Coordinator (Medspa Experience Required)
Sanctuaire Md
Patient care coordinator job in Lafayette, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
About Us
SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection.
We are seeking a PatientCareCoordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us.
Key Responsibilities
Welcome and assist patients in person, by phone, and via text in a warm, professional manner.
Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations.
Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments.
Confidently educate and recommend treatment plans and skincare products aligned with patient goals.
Accurately handle financial transactions, membership enrollment, and package tracking.
Maintain patient records and consents in EMR/CRM systems.
Collaborate with the clinical team to ensure timely and complete patient documentation and communication.
Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials.
Help plan and support in-office events, promotions, and marketing campaigns.
Assist with daily reporting, inventory checks, and other administrative duties.
Must be available to work weekends and flexible shifts.
Qualifications & Requirements
Medical spa or aesthetics industry experience is required.
Proven ability in treatment and product sales.
Excellent customer service and communication skills.
Comfortable with cold-calling, lead conversion, and patient retention strategies.
Experience with social media marketing, including basic content creation, captions, and brand-aligned posting.
Strong organizational skills and attention to detail.
Proficient in basic math/computations for checkouts and invoices.
Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace.
High level of professionalism, honesty, dependability, and ability to work independently.
Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply.
Preferred Qualifications
Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare.
Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media.
Understanding of HIPAA regulations and patient confidentiality standards.
What We Offer
Competitive hourly wage + commission on product sales
Generous Staff discounts on treatments and skincare product
A supportive and growth-focused work environment
Ongoing training and professional development opportunities
To Apply:
Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!
$34k-54k yearly est. 21d ago
Patient Care Coordinator
A-Team Dental Staffing L.L.C
Patient care coordinator job in Dublin, CA
Modern Practice and Professional Team We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members.
SUMMARY:
You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, you are here to provide and incredible customer experience. You must have the ability to work at least one evening per week until 7pm and two Saturday's per month.
DUTIES & RESPONSIBILITIES:
âNew patient experience management â Answering multi -line inbound phone calls â Support to the clinical team â Insurance verifications and treatment estimates â Patient tours of the office â Scheduling appointments â Patient communication via phone calls, texts and emails â Fulfilling patient requests âTreatment presentation â Handling & processing payments & refunds âManage communication & practice management software âAdministrative tasks including faxes, scans, etc. â Maintain cleanliness and organization of the office â Entering & reporting on office & department statistics â Performs other duties as assigned by management
COMPETENCIES:
â Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce.
â Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values.
â Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
â Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
â Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values.
â Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
â Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
â Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed.
Requirements QUALIFICATIONS:
â High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) (preferred Not Required) â 2+ years of customer service experience â Computer skills required: knowledgeable in Microsoft Office
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
âContinually required to sit âFrequently required to stand âFrequently required to walk âFrequently required to utilize hand and finger dexterity. âContinually required to talk or hear âWhile performing the duties of this job, the noise level in the work environment Is usually moderate
SOFTWARE:
BenefitsFULL BENEFITS:
Medical
Dental
Vision
401K
PTO
Vacation
$34k-53k yearly est. 60d+ ago
Patient Care Coordinator
Sonrava Health
Patient care coordinator job in Redwood City, CA
We are looking for a PatientCareCoordinator to join the team! The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$34k-54k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator (Bilingual)
Sonrava
Patient care coordinator job in Redwood City, CA
We are looking for a PatientCareCoordinator to join the team!
The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
Bilingual English and Spanish speaking
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$34k-54k yearly est. Auto-Apply 2d ago
Patient Care Coordinator
Pacific Skin and Cosmetic Dermatology San Francisco and Corte Madera
Patient care coordinator job in Corte Madera, CA
Job DescriptionSalary: $23-$25
Pacific Skin Dermatology is seeking an enthusiastic, professional, and customer service orientated Front Desk Medical Assistant for our growing general and cosmetic dermatology office in Cote Madera. We are looking for someone who is passionate about helping people, inquisitive about medicine and leading with excellence. Someone who cares enough to go the extra mile to make sure the office is stocked, presentable, and busy all while making sure each patient gets next level service.
Job Responsibilities:
Oversight of patient schedule, including maintaining a full patient schedule and identifying schedule conflicts. Efficient patient scheduling
Greet and check-in/outpatients with a smile.
Answer telephones in a cheerful and professional manner by the second ring.
Convert client interest calls/internet leads to booked appointments and services.
Take messages and document for patients using electronic medical records.
Successfully address common patient concerns and information requests.
Collect proper health insurance information including patient demographics, insurance card info, and copays.
Confirm patient insurance authorizations, referrals, active coverage prior to appointment.
Discuss products and services with excitement and confidence
Manage provider and management meeting calendars as needed.
Coordinate with vendors and representatives in a professional manner.
Oversee patient flow from front to back office for timely visits, excellent patient experience, and high performing teamwork.
Beautifying the office (opening shipments in a timely manner to prevent build up, ordering fresh flowers when needed, rotating flyers etc.)
Receive inventory and shipments
Qualifications:
Bachelor's degree in prehealth field
1 year of medical office or front desk experience desired, but we will train the right fit
Computer proficiency: Microsoft Office, Web-based email programs, Spreadsheet programs, Constant Contact, Square.
Requires ability to read, write, and speak professionally to colleagues, referring practitioners, vendors, laboratories
Excellent communication and problem-solving skills.
Responsible money handling practices.
Strong time management skills and rational reasoning to prioritize tasks is key.
Must be able to demonstrate accurate data entry and the ability to work unsupervised, interdependently.
Compensation:
Medical, vision and dental benefits after 90 days
401k
PTO
Complimentary and discounted services after training period
Hours:
THIS IS A FULL TIME POSITION! 40 hours a week with some Saturdays
Visit us at pacificskin.com or @pacificskinderm on Instagram!
$23-25 hourly 21d ago
Patient Care Coordinator - Ashland, OH
Sonova
Patient care coordinator job in Ashland, CA
Ohio Hearing & Audiology, part of AudioNova 2212 Mifflin Ave. Ashland, OH 44805 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$16-18 hourly 2d ago
Patient Scheduling Coordinator
Amerit Consulting 4.0
Patient care coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Scheduling Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Patient Scheduling Coordinator (Job id - 3163877)
Location: San Francisco CA 94104 (100% Onsite)
Duration: 6 Months + Strong Possibility of Extension
________________________________________________
Job duties: Administrative Practice Coordinator- incoming phone call management and routing, scheduling appointments, administrative tasks
Soft skills/characteristics: strong customer service, communication, attention to detail skills
Estimated number of patients in clinic per day or calls per day if call center: 300 patients in clinic per day
Specific number of year's experience? Prefer at least 6 months experience in health care (Apex training preferred) but depends on skill set
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$35k-45k yearly est. 2d ago
Patient Navigator Specialist
Insight Global
Patient care coordinator job in San Francisco, CA
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Required Skills:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands-on experience
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Required Education:
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
$38k-48k yearly est. 1d ago
Dental | Patient Care Coordinator
A-Team Dental Staffing L.L.C
Patient care coordinator job in Santa Rosa, CA
We are looking for a highly efficient and detail -oriented PatientCareCoordinator to join our team in the General Dentistry industry. As a PatientCareCoordinator, you will be responsible for ensuring that our patients receive the highest level of care and customer service.
Responsibilities:
- Answer Multiline phone to schedule New Patients and Existing Patients Appointments
- Utilize CDT dental procedure codes to schedule Patients Appoints - Check -In patients for their appointments in a timely matter
- Ensure HIPPA compliance in all patient interactions with strict adherence
- Assist with Patient information and data to ensure all information is accurate and complete
- Provide excellent customer service to patients with empathy and compassion
- Maintain detailed organization of patient records and appointment scheduling with meticulousness
- Maintain the appearance and cleanliness of the reception area
These Job Duties are a basic overview, will be discussed in further detail during the interview with the Dental Practice.
Requirements
1 -3 years of experience in a dental office setting with proven track record
High School Diploma
Familiar with Open Dental
Weave
Denti -Cal Insurance
PPO Insurance
Benefits
Medical
Dental
PTO
Holiday Pay
401K
How much does a patient care coordinator earn in Novato, CA?
The average patient care coordinator in Novato, CA earns between $27,000 and $66,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Novato, CA
$43,000
What are the biggest employers of Patient Care Coordinators in Novato, CA?
The biggest employers of Patient Care Coordinators in Novato, CA are: