Scheduling Coordinator
Patient care coordinator job in Aurora, IL
Summary/Objective of Overall Role:
The purpose of this role is to facilitate the processes and workflow of the services provided to our cliental by following the guidelines, existing instructions and standard operating procedures for the logistics role. The Senior Logistics Specialist will adhere to existing processes, while assisting with continuous improvement and process development needs of the role.
Essential Functions:
Service Trade™ proficiency based on existing Service Trade™ instructions
Communicating reportable items to leadership per standard operating procedures
Drafting and managing the employee scheduled to be approved by leadership and any schepdule updates, bi-weekly.
Schedule/reschedule all jobs per standard operating procedures on a weekly/monthly basis
Draft & manage all quotes from initiation of request (or reported deficiency) to scheduling of the job per standard operating procedures
Add customers to the system & manage client records including updating location notes based on location & service provided.
Act as scheduling liaison for subcontractors.
Facilitate employee or job schedule changes to accommodate staff or client needs, including processing PTO/NPTO requests.
Communicating reportable items to leadership per standard operating procedures
Assist with documentation management by filing documents and updating files.
Answer phones & relay messages
Assist with facilitating candidate interviews
Attend catch up meetings on a regular basis to inform & update leadership on the current state of jobs & scheduling needs.
Ad hoc tasks to assist leadership & field staff.
Logistics and Service Trade™ training
Delegate & Supervise additional tasks to Jr. Logistics Specialist
Oversee the completion of updates & maintenance of the daily field performance report, per standard operating procedures
Oversee the completion of updates & maintenance of the service tracking report daily, per standard operating procedures
Oversee the review of completed jobs & drafting overview emails daily, per standard operating procedures
Oversee the daily customer service follow up calls, scheduling confirmation calls & service reminder calls, followed up with email correspondence.
Oversee the facilitation & coordination of rental equipment for jobs as needed
Oversee the facilitation & coordination of travel arrangements for field personnel
Oversee, the management & updating of customer information (i.e. location instructions, assets/equipment, contact information etc.) in Service Trade™
Self-starter, able to work independently, with minimal supervision
Organization/Prioritization Skills
Ability to understand & follow SOPs
Problem Solving skills
Type a minimum of 60 wpm
Time Management
Other Duties:
This role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Benefits:
After 90 days
Patient Access Specialist
Patient care coordinator job in Warrenville, IL
2-3 years customer service or medical office experience required.
Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance.
Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call.
Epic experience not required but preferred.
Education:
High School Diploma
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-54076
Recruiter Name: Muskan
Contact: **************
Trading Application Support Front Office
Patient care coordinator job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
Patient Care Coordinator $1,000 Sign-On Bonus!
Patient care coordinator job in Chicago, IL
Now Hiring: Patient Care Coordinator | $1,000 Sign-On Bonus!
Pay: $21 - $24/hour (commensurate with experience) + Monthly Office-Level Bonuses = Earning potential well over $52,000/year
Schedule:
Mon-Thu: 9 AM - 5 PM
Fri: 8 AM - 1 PM
Work With a View:
Imagine starting your day with stunning views of the Magnificent Mile and the Loop-because at Downtown Dental Loop, you'll be working in one of the most vibrant, exciting locations in Chicago. Our loop location one of GLDP's prime locations as it's home to both Dental and Hygiene Advisory Board members, meaning your voice is always heard, and your needs are supported by strong leadership right in the office.
Why You'll Love Downtown Dental Loop:
Competitive hourly wage plus bonus opportunities, making your annual earning well above $52k/year
$1,000 Sign-On Bonus
Work in a high-profile practice with direct leadership support
Health, Vision & Dental Insurance, including paid maternity leave
8 Paid Holidays + PTO (with additional gifted hours)
Scrub Allowance
401(k) Retirement Plan
Ongoing Training & Career Growth from the best in the industry
Fun team outings & a strong sense of camaraderie; We don't just work together-we celebrate together. Whether it's team lunches, outings, or daily support, you'll be part of a positive, energetic, and driven group that genuinely enjoys coming to work.
What You'll Do at a Loop Patient Care Coordinator:
Be the first friendly face our patients see and make them feel at home
Manage appointment scheduling and front desk operations
Present treatment plans and help patients understand their options
Maintain accurate patient records and ensure smooth workflow
Work closely with the dental team to provide exceptional patient care
Answer inquiries and deliver top-tier customer service
Keep the front desk and treatment areas clean and organized
What We're Looking For
1+ year of dental experience
1+ year of treatment presentation experience (a plus)
Strong communication and organizational skills
Ability to thrive in a fast-paced, team-oriented environment
Detail-oriented and adaptable-because no two days are the same
Bonus Points: Experience as a Treatment Coordinator is a big plus.
If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for.
Apply today and let's chat.
#INDDENTAL
Requirements
What we're looking for:
Atleast 1 year of dental experience
Strong communication and organizational skills
Ability to thrive in a fast-paced, team-oriented environment
Detail-oriented and adaptable-because no two days are the same
Bonus Points: Experience as a Treatment Coordinator is a big plus.
If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for. Apply today and let's chat.
Salary Description Up to $24.00/hour base, plus bonus
Patient Care Coordinator
Patient care coordinator job in Chicago, IL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Hours will vary
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20 - $26
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator-Downers Grove, IL
Patient care coordinator job in Downers Grove, IL
Connect Hearing, part of AudioNova 70 Ogden Ave. Downers Grove, IL 60515 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator- Part-time
Patient care coordinator job in Chicago, IL
Job Description
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. Travel is required to our other Chicago ENT practices. This position is a Monday-Friday role that requires a 20-hour week minimum.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.
Ensure appropriate and accurate data entry of patient information.
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.
Courteously collect outstanding balances and copayments in advance of patient appointments.
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.
Assist with group administrative tasks including:
o Sorting faxes
o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe
o Monitoring tasks assigned internally to “User, Scheduler” and “User, Front Desk” as assigned by the Scheduling Lead
o Responding to voicemail messages and Glacial inquiries.
o Reviewing provider schedules for accuracy and rescheduling as needed.
o Monitoring the ******************* general email box.
o Registering patients referred to the practice.
o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices.
Other duties as individually assigned.
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR
High school diploma or equivalent required
Ability to work within an EMR database and navigate through a Windows environment required
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist
Experience working in a Sleep or ENT Specialist Office
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
None.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
Easy ApplyPatient Care Coordinator
Patient care coordinator job in Chicago, IL
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address:
Department: Clinical Support
Work Schedule: Monday - Friday (8:00am - 4:30pm)
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.
Assist the RN with new patient appointments and provide support to the nursing staff.
Initiate checklist and chart audit and provide to RN once patient plan is established.
Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.
Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
Send abnormal labs/preconceptual labs to RN for physician review.
Maintain patient charts during ART meeting review.
Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
Review and verify all IVF/FET Care plans are completed.
Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
Monitor out-of-town patient lab work and results.
Coordinate with nursing team to ensure lab work/results are recorded in chart.
Monitor IVF treatment process and ensure timely patient flow.
Assist Nurse Manager with situations and patient issues as needed.
Other duties as assigned.
What You Bring:
High School Diploma or equivalent required.
Medical Assistant Certification or equivalent preferred.
Experience in reproductive medicine or Women's health preferred.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Scheduling Specialist-Downers Grove (P4S - Downers Grove)
Patient care coordinator job in Downers Grove, IL
Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE)
The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule.
Opportunities for Security Officers
P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect:
High-rise commercial buildings
Residential
Manufacturing
Retail
Campus
Cannabis dispensaries and grow operations
Event venues
We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through:
Customer service and front desk reception
Routine patrols and incident response
Monitoring access and maintaining site integrity
We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you.
Opportunities for Active or Retired Law Enforcement
P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois.
Our clients include:
Executive Protection
Campus
HOA's
Patrol Programs
Higher Ed
Private clubs
Healthcare
Retail
The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership.
Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.
Job Skills / Requirements
RESPONSIBILITIES:
Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime.
Receive and respond to call offs from Security Officers to effectively manage coverage for client sites.
Meet or exceed financial and operational goals while providing quality customer service.
Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate.
Assist Operations Managers in addressing Security Officer attendance and/or performance issues.
QUALIFICATIONS
3 years experience in a heavy volume call/dispatch/scheduling center.
3 years prior customer service experience required.
Contract security experience preferred.
Valid PERC card and 20 Hour Security Training Certificate.
KNOWLEDGE, SKILLS & ABILITIES
Proficiency with Microsoft Office software and scheduling software.
Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings.
Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment.
Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines.
Great written, verbal, and interpersonal communication skills.
Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude.
Education Requirements (All)
GED or High School Diploma
Certification Requirements (All)
PERC Card
20 hour Security Training Certificate
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan
This job reports to the William Jefferson
This is a Full-Time position 1st Shift, Weekends, On Call.
Travel is not required
Number of Openings for this position: 1
TeamVision - Patient Care Coordinator
Patient care coordinator job in Streamwood, IL
Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.
As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.
Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Patient Care Coordinator/ Engager
Patient care coordinator job in Evanston, IL
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Evanston, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Chicago, IL
Patient Care Coordinator for Optometry office
Location will be at one of the following offices: Hyde Park, IL; Wicker Park, IL; University Village, IL; South Loop, IL; Edgewater, IL
Pay: $18 hourly Hours: M-F, 8:30-6pm
About us!
Village Eye Car is dedicated to providing patients in Chicago with the finest optometry services, offering excellence and compassion from the moment each patient steps through the door. Our commitment to community, professionalism and personal service drives our core values.
Who we are looking for!
We are seeking an energetic candidate capable of multi-tasking and providing excellent
customer service to all of our patients.
Roles and Responsibilities:
Answering the phones
Scheduling and confirming appointments
Locating and authorizing and verifying insurance benefits
Maintain patient communications via phone, text, email, fax, etc.
Qualifications:
Bilingual (English/Spanish) preferred
Experience preferred but willing to train the right candidate
Benefits of working with us!
Health insurance
Dental Insurance
Paid training
PTO
401k
Company holidays
Employee Discount
Check out our website: ***************************
Patient Care Coordinator
Patient care coordinator job in Skokie, IL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator-Joliet, IL
Patient care coordinator job in Joliet, IL
Connect Hearing, part of AudioNova
3143 W. Jefferson St. Joliet, IL 60435
Current pay: $18.00-20.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator
Patient care coordinator job in Palatine, IL
Job Description
About Us: We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships.
Position Summary:
We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission.
Key Responsibilities:
Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams.
Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery.
Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations.
Educate referral sources about hospice services, company philosophy, eligibility criteria.
Assist with marketing/promotional initiatives and in-services to referral partners and community contacts.
Participate as needed in evening/weekend/after-hours admission calls and on-call coverage.
Qualifications:
Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable.
1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach.
Excellent verbal and written communication and relationship-building skills.
Ability to work independently and with a team
Knowledge of hospice care processes, eligibility, and home care environment preferred.
Comfort with CRM systems, tracking metrics, and generating growth reports.
Valid driver's license and reliable transportation (role includes field visits).
Opportunities for Growth:
This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth.
Compensation & Benefits:
Competitive base salary plus performance bonus tied to referral/admission growth metrics.
Full benefits: medical/dental/vision, PTO, 401(k) matching, etc.
Supportive, mission-driven culture with meaningful work.
Job Posted by ApplicantPro
Patient Scheduling Specialist
Patient care coordinator job in Geneva, IL
Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour
This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients.
Essential Duties and Responsibilities
The essential duties and responsibilities include the following. Other duties may be assigned.
Obtain patient information by answering telephone calls, interviewing patients
Input patient information into computer system ensuring accuracy and clarity
Triage calls and direct to appropriate department
Informs patient by explaining procedures, answering questions, providing information
Determine insurance eligibility requirements
Inform patients of available appointments
Schedule patient appointments
Communicate with patients and families regarding processes and procedures
Monitor/complete web requests, secure messages
Address overnight voice messages
Monitor/complete Ortho First voice messages
Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative goals
Managing large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics.
Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Required:
A High school diploma or equivalent.
A minimum of two (2) years of call center experience in a healthcare setting
Preferred:
Previous work experience in an Orthopedic practice.
Bilingual is a plus
Benefits
BCBS Medical
Dental & Vision Insurance
Paid Time Off (PTO)
Holiday Pay
401k/Profit Sharing
Short-Term Disability Insurance
Life Insurance
Various voluntary benefits
Patient Care Coordinator
Patient care coordinator job in Geneva, IL
Full-time Description
Now Hiring: Patient Care Coordinator
Pay: $21 - $24/hour (commensurate with experience) + Monthly Office-Level Bonuses = Earning potential well over $52,000/year
Work in a Spa-Like Setting: At Fox Valley Dental Spa, we combine exceptional dentistry with a relaxing, spa-inspired environment that puts patients and team members at ease. From the moment you walk in, you'll feel the difference-soothing surroundings, supportive teammates, and a culture built around care and comfort.
Why You'll Love Fox Valley Dental Spa:
Competitive hourly wage plus bonus opportunities, making your annual earning well above $52k/year
Work in a high-profile practice with direct leadership support
Health, Vision & Dental Insurance, including paid maternity leave
8 Paid Holidays + PTO (with additional gifted hours)
Scrub Allowance
401(k) Retirement Plan
Ongoing Training & Career Growth from the best in the industry
Fun team outings & a strong sense of camaraderie; We don't just work together-we celebrate together. Whether it's team lunches, outings, or daily support, you'll be part of a positive, energetic, and driven group that genuinely enjoys coming to work.
What You'll Do at a Loop Patient Care Coordinator:
Be the first friendly face our patients see and make them feel at home
Manage appointment scheduling and front desk operations
Present treatment plans and help patients understand their options
Maintain accurate patient records and ensure smooth workflow
Work closely with the dental team to provide exceptional patient care
Answer inquiries and deliver top-tier customer service
Keep the front desk and treatment areas clean and organized
What We're Looking For
1+ year of dental experience or spa experience
1+ year of treatment presentation experience (a plus)
Strong communication and organizational skills
Ability to thrive in a fast-paced, team-oriented environment
Detail-oriented and adaptable-because no two days are the same
Bonus Points: Experience as a Treatment Coordinator is a big plus.
If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for.
Apply today and let's chat.
Requirements
What we're looking for:
At least 1 year of dental or spa experience
Strong communication and organizational skills
Ability to thrive in a fast-paced, team oriented environment
Detail-oriented and adaptable-because no two days are the same
Bonus Points: Experience as a Treatment Coordinator is a big plus.
If you're looking for a career (not just another job) with amazing earning potential, top-tier leadership support, and a fun, collaborative team, this is the opportunity you've been waiting for. Apply today and let's chat.
Salary Description Up to $24.00/hour base, plus bonus
Rosin Eyecare- Patient Care Coordinator
Patient care coordinator job in Northbrook, IL
Requisition ID: 910487 Store #: 00T072 Rosin Eyecare Northbrook Position:Full-TimeTotal Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.
As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.
Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 17.45 - 23.16
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Chicago
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Nursing, Patient Care, Social Media, Medical, Optometry, Healthcare, Marketing
Patient Care Coordinator/ Engager
Patient care coordinator job in Northbrook, IL
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Northbrook, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator-Elgin, IL
Patient care coordinator job in Elgin, IL
Connect Hearing, part of AudioNova 1530 N. Randall Rd. Suite 110 Elgin, IL 60123 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.