Patient care coordinator jobs in Orangevale, CA - 296 jobs
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MKL Careers
Patient care coordinator job in Roseville, CA
Construction Scheduler - General Contractor
Employment Type: Full-Time | Onsite
A growing general contractor in Roseville is seeking an experienced Construction Scheduler to develop, maintain, and analyze project schedules for commercial construction projects. This role works closely with project managers, superintendents, and preconstruction teams to ensure accurate scheduling, sequencing, and on-time project delivery.
Key Responsibilities
Project Scheduling & Planning
Develop and maintain detailed CPM schedules from preconstruction through project closeout.
Create baseline schedules, monthly updates, recovery schedules, and time-impact analyses as needed.
Collaborate with project teams to validate sequencing, durations, and milestones.
Monitor schedule performance and identify risks, delays, and mitigation strategies.
Coordination & Reporting
Work closely with project managers, superintendents, and subcontractors to gather schedule updates.
Prepare schedule narratives and reports for internal leadership and client review.
Support progress meetings and assist with look-ahead planning.
Preconstruction Support
Assist with conceptual and logistics schedules during pursuits and preconstruction phases.
Support bid reviews and project handoff meetings with accurate scheduling input.
Schedule Compliance & Best Practices
Ensure schedules align with contract requirements and owner standards.
Maintain consistency with company scheduling standards and templates.
Support claims avoidance through proper documentation and schedule analysis.
Qualifications
3+ years of experience as a construction scheduler for a general contractor (commercial preferred).
Proficiency in Primavera P6 required; MS Project experience is a plus.
Strong understanding of CPM scheduling, construction sequencing, and field operations.
Experience supporting commercial projects such as education, healthcare, office, retail, or mixed-use.
Strong communication skills with the ability to work cross-functionally.
Ability to work onsite in Roseville, CA.
$38k-65k yearly est. 4d ago
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Construction Scheduler
AEC Construction Management 3.6
Patient care coordinator job in Sacramento, CA
AEC Construction Management is a recognized leader in the Architecture, Engineering, and Construction (AEC) industry, offering real-time construction management services for significant public works and private development projects. We specialize in diverse sectors, such as transportation, healthcare, education, technology, and mission-critical projects. As a forward-thinking team, we are committed to staying ahead in today's fast-paced global marketplace by providing innovative, solutions-focused approaches. Our expertise helps clients navigate technical and financial challenges, ensuring successful project outcomes.
Role Description
This is a full-time hybrid role based in Northern California. As a Construction Scheduler, you will be responsible for developing, monitoring, and maintaining project schedules using industry-standard tools. Your day-to-day tasks include collaborating with project managers and teams to ensure efficient scheduling, analyzing project timelines, and identifying potential delays to implement corrective actions. You will provide accurate progress reporting, coordinate with stakeholders, and ensure schedules align with project goals and deadlines.
Qualifications
Proficiency in scheduling software such as Primavera P6 and Microsoft Project
Experience with project planning, timeline management, and critical path method (CPM) scheduling
Strong analytical, organizational, and problem-solving skills
Effective communication and collaboration capabilities with cross-functional teams and stakeholders
Understanding of construction processes, engineering principles, and budgeting
Bachelor's degree in Construction Management, Engineering, or a related field
Professional certifications such as PSP (Planning & Scheduling Professional) or PMP (Project Management Professional) are a plus
Prior experience in large-scale infrastructure or development projects is advantageous
$53k-102k yearly est. 1d ago
Patient Access Rep I
Summit Orthopedic Specialists 4.4
Patient care coordinator job in Carmichael, CA
We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position.
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Proficient in computer skills, including knowledge of electronic medical record systems
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Demonstrated ability to multitask effectively
- Empathy and compassion when interacting with patients
- Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
- Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process
- Collect and accurately input patient demographic and insurance information into the system
- Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies
- Collect patient payments accurately and ensure compliance with procedures
- Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed
- Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality
- Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
- Stay updated on insurance regulations to effectively navigate insurance processes
- Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
$31k-39k yearly est. 60d+ ago
Patient Care Coordinator
Serene Health
Patient care coordinator job in Sacramento, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
โข Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
โข Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
โข Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
โข Maintain on-going contact with members, via telehealth and in-person visitation.
โข Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
โข Maintain empathy and professionalism while contacting members and families.
โข Supporting behavioral health coordination, Substance Abuse and Community Resources.
โข Perform additional duties as assigned.
Populations of Focus:
โข Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
โข Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
โข Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
โข Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
โข Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
โข Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
โข Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
โข Children and Youth Involved in Child Welfare
โข Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
โข Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
โข High school diploma or GED required.
โข Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
โข Valid California driver's license and valid vehicle insurance required.
โข MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
โข Excellent communication, interpersonal, customer service and organizational skills.
โข Computer skills for documentation, email and chat support.
โข Proficient skills in working independently and collaboratively in a team to provide member care.
โข Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
โข Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
โข Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
โข Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
โข Prolonged periods of sitting at an office desk on the computer.
โข Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 7d ago
Care Coordinator - ECM (Behavioral Health Specialist II)
Turning Point Community Programs 4.2
Patient care coordinator job in Sacramento, CA
Turning Point Community Programs is seeking a CareCoordinator - ECM for our Pathways program located in Sacramento. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
The Enhanced Care Management (ECM) CareCoordinator is responsible for coordinatingcare and services among the physical, behavioral, dental, developmental, and social service delivery systems ensuring individuals receive the right care at the right time and become, or remain, able to live successfully in their communities.
Pathways to Success After Homelessness is a mental health program that provides intensive case management, therapeutic and psychiatric services. Pathways provides supportive housing services in conjunction with intensive mental health services with the goal od helping individuals recover from homelessness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $24.00 - $25.47 per hour, with a $1000 sign-on bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
$24-25.5 hourly 60d+ ago
Family Care Coordinator - Sacramento
Dci Donor Services 3.6
Patient care coordinator job in West Sacramento, CA
Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family CareCoordinator, will work with organ donor families, hospital personnel, physicians, and other team members from SDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Sacramento area. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
COMPANY OVERVIEW AND MISSION
Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family CareCoordinator will work 15 days per month and 24 hour on-call shifts.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 184 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$36k-47k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Patient care coordinator job in Sacramento, CA
AMP California, P.C. - DBA Destination Aesthetics
PatientCareCoordinator
Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget
Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time
About Us
AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patientcare in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured
Position Overview
We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patientcare, compliance, and professionalism.
This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture.
What You'll Do
Greet and serve as the first point of contact for all patients
Support providers by ensuring chart documentation is complete and patient flow is smooth
Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
Schedule appointments, answer calls, and conduct patient outreach
Educate patients on services, promotions, rewards, and financing options
Build strong patient relationships that promote loyalty and repeat visits
Contribute to re-engagement and retention strategies
If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.
Qualifications
Compensation & Perks
At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:
Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
Recharge Time - flexible PTO and holiday closures to support balance and well-being
Shared Success - profit-sharing opportunities for eligible management and support staff
Our Culture
Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.
Driven by Values
Leadership - Lead the Way
Excellence - Be the Wow
Growth - Pursue Growth
Integrity - Be Honest
Community - Cultivate Community
Here, you're not just part of a workplace, you're a part of a family that's passionate about patientcare, innovation, and making each day meaningful.
Work Environment
This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required.
Equal Employment Opportunity Statement
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law
$20-23 hourly 1d ago
Hospital Based Patient Advocate
Elevate Patient Financial Solution
Patient care coordinator job in Roseville, CA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
#IND123
$35k-44k yearly est. 7d ago
BHBH Care Coordinator
Pala Band of Mission Indians
Patient care coordinator job in Alta, CA
Title: BHBH CareCoordinator
Department/Division: Social Services
Status: Full-Time / Monday - Friday, 8:00 AM - 4:30 PM (evenings and weekends as needed)
Salary: Hourly/ DOE
Supervisor: BHBH Program Manager, Social Services Director
Subordinates: None
POSITION SUMMARY:
The BHBH CareCoordinator provides intensive case management and housing-focused carecoordination for individuals and families currently experiencing or at high risk of homelessness. The coordinator plays a key role in connecting clients to stable housing, supportive services, and long-term wellness through a culturally responsive, trauma-informed approach.
The position is embedded within a tribal wraparound team and collaborates with Indian Health Services, Behavioral Health, Courts, Parole/Probation, Child Welfare, and other tribal and community-based agencies to promote housing stability, self-sufficiency, and access to essential services.
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintain a caseload of 12-15 clients, ensuring at least 14 hours of monthly service contact per client, including weekly face-to-face visits.
Conduct thorough intakes within two (2) weeks of referral, identify immediate needs, and begin developing an individualized care plan.
Within 30 days, complete a Plan of Care (POC) and 24-hour Crisis Plan based on client strengths, cultural values, and housing needs.
Collaborate with housing providers, landlords, and agencies to secure and maintain permanent housing placements.
Assist clients in completing housing applications, gathering documentation, and navigating housing authority or tribal housing processes.
Provide tenancy support services, including budgeting, life skills, communication with landlords, and eviction prevention strategies.
Coordinate transportation for appointments and emergency services as needed.
Facilitate access to supportive services, including mental health, substance use treatment, benefits enrollment, and vocational programs.
Monitor service delivery and act as liaison between the client, family, and team to ensure quality and consistency.
Maintain up-to-date, strength-based client records and complete all documentation in a timely manner.
Attend and participate in tribal and county housing case conferencing, team meetings, and interagency collaborations.
Conduct home visits and field-based outreach to support client engagement and housing retention.
Identify and advocate for culturally responsive resources that reflect the needs of Native families and individuals.
Assist with community education and outreach related to housing stability and homelessness prevention.
Support the development and implementation of housing-related programs and policies within the Tribe.
Participate in required training, staff development, and reflective supervision.
Other duties as assigned.
SECONDARY DUTIES AND RESPONSIBILITIES:
Analyze complex problems and develop culturally appropriate, solution-focused plans.
Manage detailed records, data collection, and client communications effectively.
Interpret housing regulations and funding requirements to support client eligibility and program compliance.
Provide input into program design and continuous improvement based on client outcomes.
KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES:
Knowledge of housing-first and trauma-informed care models, especially in serving individuals and families experiencing or at risk of homelessness.
Familiarity with local housing systems, public benefits, and supportive services.
Strong interpersonal and communication skills to engage with clients, community partners, and landlords.
Ability to work independently with strong follow-through, while contributing to a collaborative team environment.
Ability to maintain accurate documentation, case notes, and timely reporting.
Cultural sensitivity and respect for Native communities; support for tribal values and philosophies.
Basic computer skills for data entry, communication, and use of case management systems.
Must maintain confidentiality and follow ethical guidelines at all times.
Previous experience working with Native American communities or vulnerable populations preferred.
MINIMUM QUALIFICATIONS:
Bachelor's or Master's Degree in Social Work, Human Services, Sociology, Criminal Justice, or a related field preferred.
In lieu of a degree, four (4) years of relevant experience in housing navigation, case management, or supportive services may be considered
Minimum of one (1) year of relevant experience in housing navigation, case management, or supportive services.
Experience working in or alongside tribal communities is highly preferred.
Demonstrated commitment to equity, social justice, and trauma-informed care.
Must maintain strict confidentiality regarding all tribal and client matters.
OTHER REQUIREMENTS:
All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums.
SUBMIT APPLICATION TO:
Jobs - Pala Tribe
$36k-50k yearly est. 60d+ ago
Patient Service Representative
Rocklin Physical Therapy
Patient care coordinator job in Rocklin, CA
As a Patient Service Representative at Rocklin Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Pay: $20-23/hr based on experience & skill set
Schedule: Full time 40hrs/per week - clinic is open M-F 7am-7pm
Location: 2217 Sunset Blvd Rocklin, CA 95765
Essential Job Functions:
Patient Interaction:
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
Administrative Support:
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
Communication and Coordination:
Liaise effectively between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations:
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies
Physical Requirements:
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications:
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
$20-23 hourly 60d+ ago
Credentialing Specialist
Pulmonary Medicine Associates 4.2
Patient care coordinator job in Sacramento, CA
Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, sleep medicine, and travel medicine. We are a busy practice with over 80 providers that serves multiple hospitals and has 2 outpatient clinic locations. PMA currently a full time opening for a Credentialing Specialist. Because we value our employees, PMA offers a competitive salary and exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match. Please visit our website at ************** to learn more. PMA is an equal opportunity employer.
General Duties Include:
* Processes credentialing and re-credentialing applications of PMA health care providers.
* Coordinates with providers to gather information, such as licensing, CV, peer references, privileges lists/procedures history,
* Performs data entry.
* Prepares and submits applications for insurances, hospitals and malpractice insurance.
* Communicates regularly with applicants, providers and medical office staff to ensure credentialing is timely and completed as efficiently as possible.
* Acts as PMA liaison to hospitals and insurance companies and interprets, explains and follows all institution-specific rules, regulations and polices related to credentialing process.
* Prepares related records and reports.
* Performs other related duties as required or requested.
Requirements
* High school diploma or GED. Associates degree in a related field OR a minimum of 2+ years of related work experience in a medical environment.
* Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) a plus.
* Experience with PAVE, PECOS CAQH required.
* Must be highly organized.
* Excellent phone etiquette and verbal communication skills.
* Strong customer service skills and ability to establish and maintain effective working relationships with other employees, hospitals, insurance companies, etc.
* Excellent detail orientation and ability to maintain accurate records.
* Ability to maintain confidentiality of sensitive information.
* Ability to work independently and juggle multiple priorities.
* Good working knowledge of MS Office (Word and Excel). Must be able to accurately type 45 WPM.
Physical Requirements/Working Conditions: Must be able to work in a climate controlled, office environment. Sit for extended periods of time. Ability to read and write in order to process paperwork. Manual dexterity needed for keyboarding and other repetitive office tasks. Vision must be good or corrected to normal to perform normal job duties. Hearing must be good to have the ability to understand information to perform job duties.
$55k-83k yearly est. 5d ago
Front Desk Coordinator - Roseville, CA
The Joint Chiropractic 4.4
Patient care coordinator job in Roseville, CA
Job Description
Join Our Team at The Joint Chiropractic!
Are you ready to grow your career with a company that's passionate about health, wellness, and helping people feel their best?
Do you thrive in a fast-paced, goal-driven environment where your initiative and energy are valued?
Do you love connecting with others and have a natural talent for sales and service?
If so, The Joint Chiropractic could be the perfect fit for you. We're looking for motivated, positive, and proactive individuals to join our world-class team! Here, your passion for health and wellness can grow into a rewarding, long-term career with endless opportunities to learn and advance.
What We Offer
๐ฐ Competitive Pay: $17.00-$18.00/hr + monthly bonuses (with bonus: average total $23-$26/hr!)
๐ Set Weekly Schedule: Wednesdays - Saturdays
๐ Hours: Weekdays 9:30 AM-7:00 PM | Weekends 9:30 AM-4:00 PM
๐ Benefits:
Holiday Pay & Sick Pay
Free Chiropractic Care
Monthly Bonus Potential
Lunch Breaks
(Full-Time Only) Vacation Pay & Optional Health/Dental Benefits
What We're Looking For
A driven, goal-oriented mindset and eagerness to grow
A winning attitude with strong communication skills
High school diploma or equivalent (GED)
1+ year of sales experience and a passion for serving others
Confidence in presenting and selling memberships & services
Excellent phone, computer, and account management skills
Ability to prioritize, multitask, and thrive in a fast-paced environment
A genuine enthusiasm for health, wellness, and teamwork
Your Role
As a Wellness Coordinator, you'll be the face of the clinic - creating an exceptional first impression for every patient and ensuring a seamless experience from check-in to checkout.
You'll:
Provide outstanding service to all patients and members
Promote and sell memberships to meet and exceed sales goals
Educate patients on wellness options and share your own chiropractic experiences
Manage clinic flow and maintain an organized, welcoming environment
Participate in marketing and outreach to bring new patients in
Support your team with positivity, professionalism, and accountability
At The Joint Chiropractic, we're committed to our core values of Trust, Integrity, Excellence, Respect, and Accountability.
If you're ready to elevate your career and be part of a mission-driven team that's changing lives every day-we want to meet you!
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$17-18 hourly 5d ago
Front Desk Coordinator
Revive Med Spa 4.3
Patient care coordinator job in Roseville, CA
Thank you for considering a career with Revive Med Spa-a dynamic and rapidly growing leader in aesthetic medicine. As San Diego's top-rated Med Spa positioned for growth, there's never been a more exciting time to join our team.
With eight locations and a team of expert RNs, PAs, and NPs, we provide a comprehensive range of non-surgical aesthetic treatments, including Botox, fillers, regenerative therapies, and advanced skin rejuvenation.
At Revive, we're proud of the positive, performance-driven culture we've cultivated over the last 20 years. Our core values-client obsession, accountability, continuous improvement, open feedback, kindness, and innovation-guide everything we do.
Job Title: Front Desk Coordinator
Department: Store Administration
Salary: $17-$19 per hour, depending on experience level
Status: Full Time
Responsibilities:
Maintain front area setup and appearance
Check clients in and out for their appointments
Describe products and explain their benefits and uses to potential customers
Communicate with customers in person, by phone and by email to understand their needs
Maintain a working knowledge of the company's various products and services
Establish and nurture relationships with clients visiting the store
Monitor messaging systems for client communications
Complete administrative tasks, such as processing and recording sales, as needed
Skills:
Interpersonal skills and comfort with meeting new people on a daily basis
Excellent verbal and written communication skills
Willingness to adapt
Good at taking constructive criticism
Quick thinking to provide creative solutions that address customers' needs and concerns
Time management and prioritization skills to manage multiple appointments happening throughout the day
Organizational Relationships:
Reports to Store Manager
Job Requirements:
Must be able to lift 25 lbs
HS Diploma required
Please note that our business is subject to the CA Department of Health mandate for healthcare workers to be vaccinated, so vaccination is mandatory for all staff.
Bilingual Preferred
Experience, education, and training:
One to two years of experience in a relevant area of aesthetic medicine
2-3 years of front desk experience
Location:
Roseville, California
Revive Med Spa is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
$17-19 hourly Auto-Apply 60d+ ago
Patient Services Rep
Commonspirit Health
Patient care coordinator job in Rancho Cordova, CA
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
Job Summary and Responsibilities
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.
Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.
To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patientcare and clinic goals.
Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy.
As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers
Update patients of the status of their referral or authorizations.
Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers.
Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource.
Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions.
Job Requirements Minimum
High School Diploma or equivalent.
Must be able to pass Contact Center Final Exam after completing the Contact Center training course.
Experience with computer systems required, including web based applications.
Demonstrated skills in customer service excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.
Attention to detail, customer service and keyboarding skills.
Must possess excellent communication skills (oral and written) and be able to communicate effectively with patients over the phone, in email, and other communications.
Computer skills, customer service skills and behavior, and data entry will be assessed via Call Center Assessment.
Preferred
1 year of higher education, some college.
Experience in a patient-focused healthcare environment.
1 year experience in high volume multichannel contact center
**This position is represented by SEIU United Healthcare Worker**
$32k-39k yearly est. Auto-Apply 40d ago
Patient Services Rep
Common Spirit
Patient care coordinator job in Rancho Cordova, CA
Job Summary and Responsibilities Dignity Health starts out with one goal at our core - Excellent care, delivered with compassion, for all in need. Working with Dignity Health provides employees with the opportunity to positively affect the health and well-being of entire communities. By uniting "Healing and Humankindness" we work together with our physicians and health care experts to provide the best care experience to our patients and the communities we serve. As part of the Dignity Team, you'll work in a culturally diverse environment that supports your success and career development. The Patient Service Representative (PSR) position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. As a PSR, your role is to provide prompt, accurate, courteous and helpful phone and related assistance to all callers through a variety of communication channels including voice, chat, email and text. A Patient Service Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic appointment management system, electronic health record, and contact center system. In addition, may assist with referrals and authorizations. As the first point of patient contact your role is to provide effective patient experiences with an emphasis on first contact resolution in a culture of "yes". Patient Service Representatives may assist with patient calls from multiple locations and specialties, and hours may vary as needed. Job Requirements Minimum *
High School Diploma or equivalent. * Must be able to pass Contact Center Final Exam after completing the Contact Center training course. * Experience with computer systems required, including web based applications. * Demonstrated skills in customer service excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations. * Attention to detail, customer service and keyboarding skills. * Must possess excellent communication skills (oral and written) and be able to communicate effectively with patients over the phone, in email, and other communications. * Computer skills, customer service skills and behavior, and data entry will be assessed via Call Center Assessment. Preferred * 1 year of higher education, some college. * Experience in a patient-focused healthcare environment. * 1 year experience in high volume multichannel contact center This position is represented by SEIU United Healthcare Worker Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
$32k-39k yearly est. 7d ago
Scheduling Coordinator (30888)
Ime Resources
Patient care coordinator job in Rancho Cordova, CA
ExamWorks is looking for a Scheduling Coordinator to join our team!
As a Scheduling Coordinator, you'll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease.
Perks of the Role:
Full-time position: Monday-Friday,
Competitive pay: $23 to $25 per hour
Start ASAP: We're looking for someone who's ready to jump in and get trained-we'll have you hitting the ground running in no time!
Duties and Responsibilities Include:
Schedules examinations through IME Centric or office specific system database.
Schedules and confirms appointment dates and times with physicians' offices.
Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
Coordinates with the client to obtain required medical records prior to examination.
Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
Prepares and sends exam notification letters daily.
Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
When required, responsible for ensuring prompt pre-payment for services issued.
Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.
Provides support and/or coverage to satellite offices as needed.
Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
Processes mail, deliveries and shipments as needed.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
A minimum of one year related experience; or equivalent combination of training and experience.
Experience in a medical office preferred.
QUALIFICATIONS
Ability to consistently handle multiple phone lines with heavy call volume.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to type a minimum of 35 W.P.M.
Ability to follow instructions and respond to upper managements' directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws
$23-25 hourly 1d ago
Medical Staff Coordinator
Peach Tree Health 3.7
Patient care coordinator job in Marysville, CA
Provides administrative support and coordination for the Chief Medical Officer and Clinical Department staff. This includes scheduling and maintaining appointment calendars, producing correspondence, preparing for and managing meetings, coordinating the privileging, peer review and provider performance evaluation processes, resolving issues and complaints, ensuring healthcare providers adhere to quality regulations and policies, performs general clerical and other related administrative duties. Summary Provides administrative support and coordination for the Chief Medical Officer and Clinical Department staff. This includes scheduling and maintaining appointment calendars, producing correspondence, preparing for and managing meetings, coordinating the privileging, peer review and provider performance evaluation processes, resolving issues and complaints, ensuring healthcare providers adhere to quality regulations and policies, performs general clerical and other related administrative duties. Experience Three years of health care experience working in medical staff services, credentialing or a similar administrative capacity, including experience in coordinating meetings (agendas, minutes, follow-up). Education High School Diploma or GED Associates degree in business or healthcare administration, health sciences, medical staff sciences or related subjects preferred Skills * Intermediate to advanced computer skills. Proficient in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products. * Ability to communicate effectively, both orally and in writing. * Working knowledge of clinical and/or health care operations and procedures. * Informational research skills. * Ability to use independent judgment to manage and impart confidential information. * Database management skills including querying, reporting and document generation. * Strong knowledge of medical terminology. * Excellent communication, organizational and problem-solving skills. * Must have proven track record of effective interactions with physicians and other health care professionals. * Ability to work effectively with minimal supervision and manage multiple priorities. * Excellent organizational skills and ability to prioritize and complete multiple tasks. * Be a team player and be flexible to assist when needed * Strong analytical and creative abilities. * Excellent customer service skills Examples of Duties: CMO Support * Provides clerical and administrative support for the CMO (ChiefMedical Officer). These duties include but are not limited totyping, dictation, maintenance of files, arranging travel needs and scheduling appointments. * Coordinates and maintains calendar in Outlook for CMO. * Supports CMO in the Quality measurements - reviewing providers medical record submission for Quality measures. * Assist CMO with gathering data for completion of provider performance appraisals. * Attends meetings assigned by the CMO; Records, transcribes, and distributes meeting minutes in a timely fashion. Facilitates follow up action as needed. * Collaborates with the CMO and quality management department to develop and distribute peer review reports. * Coordinate the assignment of Midlevel oversight and ensure timely completion of delegation of services agreements. * Facilitates peer review processes including follow up to ensure that issues requiring action are reviewed in a timely manner and results are thoroughly documented and disseminated to the appropriate parties for further review/action appropriately. Oversees the completion and adequacy of proctoring and privileging, and ensures that practitioner privileges granted are based on adequate experience, education and training, current clinical competence, and necessary documentation to support such requests. * Maintain on-call provider calendar, monthly provider meeting invites and agendas, and weekly provider coverage calendar. General Support * Serves as a liaison between the medical staff, administration, ancillary departments and patients. Documents and refers complaints and/or concerns about medical staff members to the proper individuals for evaluation and resolution of complaints or concerns. Documenting in detail. * Order Provider prescription pads as needed. * Order welcome gifts for new providers * Works with Clinic Managers to review provider vacation requests and resulting/anticipated coverage needs. * Responsible for processing University Affiliation Agreements and coordinating rotations of medical students. Processes the applicable documents for physician preceptors/observers. Serves as the primary contact for the Medical Student Interns and Student Shadowing Programs. * Maintain Patient Withdrawal of Care letters and log. * Other duties as assigned Provider Support * Process and track continuing medical education (CME) requests from Medical Providers. Assist providers with understanding the process for submitting for reimbursement of expenses related to CME. Maintain Basecamp CME Project for cross-departmental communication and coordination. * Assist Providers with understanding License renewal process and expense reimbursement * Monitors Risk Adjustment and HCC Coding for compliance with measures. * Coordinates and manages the onboarding and orientation of newly credentialed practitioners to the medical provider team, including: *
Create provider onboarding schedules. * Ensures accurate entry of privileges, * Arranges authorization process to allow practitioners electronic medical record access, * Makes all appropriate communications to activate the practitioner and ensure practitioner inclusion in rosters, directories, and reports. * Arrange meetings between Supervising Physician and Advanced Practitioners * In partnership with Quality and Operations leadership, coordinates the regularly scheduled patient satisfaction survey. Prepare reports to document quantitative and qualitative feedback. Provides summary reports to PTH leadership team for follow-up. Travel Requirements Occasionally may travel to other sites to attend meetings or training; occasionally overnight for training. Tools and Technology Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones Technology: Microsoft Office programs; Electronic Mail - Microsoft Outlook; Internet Knowledge Administration and Management; Economics and Accounting; Law and Government; Customer and Personal Service, English Language; Sales and Marketing; Mathematics; Personnel and Human Resources Abilities Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Speech Recognition Work Activities Communicating with Supervisors, Peers, or Subordinates; Getting Information; Interacting With Computers; Performing Administrative Activities; Making Decisions and Solving Problems; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Judging the Qualities of Things, Services, or People; Documenting/Recording Information; Developing Objectives and Strategies; Developing and Building Teams; Resolving Conflicts and Negotiating with Others; Analyzing Data or Information Work Styles Integrity; Dependability; Attention to Detail; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Stress Tolerance; Leadership; Persistence; Achievement/Effort Work Context Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to: *
See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time. * Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs. Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work Environment: Generally a typical office environment.
$51k-71k yearly est. 7d ago
Patient Services Representative (Medical and Cosmetic Dermatology)
Berman Skin Institute
Patient care coordinator job in Placerville, CA
About Berman Skin Institute (BSI): Founded a quarter century ago by David Berman, M.D., a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant.
BSI has a talented and passionate team who strives to deliver the best possible patientcare. The patient experience is our number one priority with a team approach to service.
More information about Berman Skin Institute can be found at **********************
The Patient Service Representative position is the first point of contact for our patients, patient family members, physicians, and other clinic staff both in person and on the phone. We are in search of a customer service superstar with both excellent communication and administrative skills. The position is full time, fully benefited and located in our Placerville location.
RESPONSIBILITES INCLUDE:
The first face and voice of the clinic! Help patients and visitors to our practice feel comfortable, informed and well taken care of both in person and on the phone
Communicate with backoffice personnel in regulating patient and workflow to assure timely and detailed patientcare
Talk about all the very cool stuff we do! Provide education to patients about our medical and cosmetic procedures
Collecting and updating patient insurance and demographic information
Verification of health plan eligibility
Scheduling patient appointments using EMR
Manage multiple phone lines
Do basic end of day accounting with daily deposits and credit card payments
Room patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician
Explain treatment procedures, medications, diets, wound care instructions etc per doctor's orders
Schedule appointments for patients
Contact medical facilities or departments to schedule patients for tests and/or admission
Inventory and assess the need for office supplies
Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility's policy
Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
Performs other duties as needed
JOB REQUIREMENTS:
Two (2) years' experience in an outpatient setting as a Medical Office Phone Receptionist preferred.
High School diploma or equivalent.
Love what we do! Think Dermatology is very cool. Perhaps you have a drawer full of skin care products at home????
Excellent interpersonal, organizational, and customer service skills are essential.
Have life set up so you can come to work every day reliably and on time. Don't worry, you get paid time off too to play and vacation but when scheduled, we need to know you are going to be there
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Communicate effectively in the English language in person, on the phone, & in writing.
MUST be available to work Tuesday-Saturday in both Cameron Park and Placerville locations (and other clinics in the region on occasion)
$32k-39k yearly est. 60d+ ago
Scheduling Specialist
Welbehealth
Patient care coordinator job in Stockton, CA
Job Description
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
Answer incoming phone calls, emails, and requests coming into the center as needed
Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
High school diploma or equivalency required
Minimum of one (1) year of experience working in healthcare required
Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) ยท Excellent organizational and communication skills
Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$23.2-30.7 hourly Easy Apply 28d ago
Access Representative I- Per Diem
Ole Health 3.5
Patient care coordinator job in Woodland, CA
Access Representative I, Per Diem
DEPARTMENT:
Patient Access
REPORTS TO TITLE:
Access Supervisor
DLSE/FLSA STATUS: ()
____Exempt/Salaried position
_X__Nonexempt/Hourly position
SUPERVISORY RESPONSIBILITIES (does this position have direct reports):
YES
NO
LOCATION: Woodland, CA
SCHEDULE: Per Diem; no set schedule or hours
PAY RANGE: $23.77 to $29.05 hourly
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, carecoordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
JOB SUMMARY/OVERVIEW:
The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.
CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,
people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of
all ages and religions, and individuals who have been affected by the legal system.
YOU ARE WELCOME HERE.
***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***
MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING
Education:
High School Diploma or General Education Degree required.
Experience/Lived Experience:
Entry level position; one year of experience in a healthcare setting preferred.
Special Skills/Training:
Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese).
Must certify and remain current in CPR certification.
Strong analytical and problem-solving skills and attention to detail required.
Data entry skills, Microsoft Office, and Electronic Health Record system preferred.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1.
Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence.
2.
Accurately inputs patients data in full on their records before saving onto EMR system
3.
Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility.
4.
Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form.
5.
Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments.
6.
Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift.
7.
Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required.
8.
Carries tablet to greet and direct patients at entrance when appropriate.
9.
Completes the check in process and registers patients for their appointments.
10.
Provides assistance during training of the new staff.
11.
Schedule appointments as needed, according to policies and guidelines
12.
Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status
13.
Verify insurance eligibility through proper insurance variation systems and updating payor codes
14.
Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms
15.
Collect and post co pays, payments, existing balances, and provide necessary receipts
16.
Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received
17.
Prompt follow up of telephone encounters/recalls/appointment request
18.
Open incoming mail and process or direct as appropriate.
19.
Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only)
20.
Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials.
21.
Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy
22.
Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling.
23.
Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience.
24.
All other duties as assigned.
How much does a patient care coordinator earn in Orangevale, CA?
The average patient care coordinator in Orangevale, CA earns between $27,000 and $65,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Orangevale, CA
$42,000
What are the biggest employers of Patient Care Coordinators in Orangevale, CA?
The biggest employers of Patient Care Coordinators in Orangevale, CA are: