Patient care coordinator jobs in Orlando, FL - 403 jobs

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions. Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion. Our medical practice is seeking a dedicated and compassionate individual to join our Care Coordination Team. In this vital office-based role, the Care Coordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities. Strong interpersonal skills and a commitment to compassionate communication-with providers, patients, caregivers, and team members-are essential. This position works closely with both the Care Coordinator Manager and Team Lead to maintain the highest standards of patient-centered care. Qualifications & Attributes: High school diploma or GED. Post high school education is advantageous. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans. Proficiency in Microsoft Office applications (Word, Excel, Outlook). The ability to type and file accurately. Strong communication, interpersonal and presentation skills. Good computer and electronic record skills. Excellent organizational skills. Excellent interpersonal skills. Aptitude in problem-solving, critical thinking, and decision-making. Outstanding time management skills. Excellent written and verbal communication skills. Strategic thinking and analytical skills. Major Areas of Responsibility Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift. Work with assigned color team. Complete orders given by medical practitioner. Add lab results to flowsheet. Prepare the schedule for the following day with records. Ensure color team census is properly maintained. Ensure the workflow process is being completed daily. Thorough, accurate documentation of all activities. Ensure patients have a scheduled upcoming PCP appointment. Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review. Special projects as designated by the CC Manager. Other tasks as assigned at the discretion of the CC Manager.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday through Friday and One Saturday a Month Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Title: Patient Care Coordinator Department: Clinical Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person

Become a part of our caring community and help us put health first As a Patient Care Coordinator, you will: Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. Assist program in timely processing of physician orders as directed. Use your skills to make an impact RN/LPN/LVN license. Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. Bachelor's of Science in Nursing preferred. A minimum of three years clinical experience preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description Dental Patient Care Coordinator / Front Office Cocoa, FL - Full-Time - Non-Exempt - $16 - $20 per hour (based on experience) About Our Dental Practice We are a patient-centered dental practice in Cocoa, FL focused on delivering high-quality care in a welcoming, professional environment. We are seeking an experienced Dental Patient Care Coordinator to join our front office team and serve as the first point of contact for our patients. This role is ideal for someone who enjoys patient interaction, scheduling, insurance coordination, and keeping a busy dental office running smoothly. Position Overview The Dental Patient Care Coordinator is responsible for front office operations including patient check-in/check-out, scheduling, insurance verification, payment collection, records management, and patient communication. This position plays a critical role in creating a positive patient experience and supporting the clinical team. Key Responsibilities Patient Experience & Front Office Greet and welcome patients warmly and professionally Serve as the “first voice on the phone” and answer calls with excellent etiquette Check patients in and out; collect co-payments and post payments Maintain a friendly, calm demeanor in a fast-paced environment Keep reception area organized, tidy, and stocked Prepare and send new patient letters, thank-you cards, and correspondence Scheduling & Patient Flow Schedule, confirm, and manage patient appointments Confirm all unconfirmed appointments at least 48 hours in advance Coordinate patient flow with assistants and providers Optimize schedules to support production and hygiene goals Manage ASAP / short-call lists Follow up on same-day no-shows and cancellations Ensure next appointments are scheduled before patients leave New Patient, Recall & Reactivation Complete new patient intake and welcome process Verify insurance for upcoming appointments (next day and 2 days out) Manage recall and reactivation of overdue or inactive patients Contact patients to fill hygiene schedules and open time Track new patient referrals and communication Records & Insurance Support Maintain accurate patient demographic and insurance information Scan and upload documentation and x-rays into electronic charts Route x-rays to doctors for review Assist with insurance claims, questions, and follow-ups as needed Ensure HIPAA and medical history forms are completed and updated Office Operations Open and close the front office following office protocol Check voicemails and emails throughout the day Back up computer systems as required Notify Practice Administrator of equipment or supply needs Maintain accurate documentation of patient communications Qualifications High school diploma or equivalent Minimum 1 year of experience in a dental front office or similar healthcare role (required) Previous experience as a Dental Assistant is a plus. Strong communication and customer service skills Organized, detail-oriented, and able to multitask Ability to work independently and as part of a team Professional, punctual, and reliable Comfortable with computers, email, and dental software (Eaglesoft) Knowledge of dental terminology and insurance preferred Physical & Work Environment Requirements Ability to sit, stand, walk, bend, and stoop throughout the day Ability to remain calm and professional in a busy environment Compensation $16 - $20 per hour, based on experience Full-time, stable position Paid time off Supportive team environment Opportunity to grow within the practice

Job Description Large managed care company is looking for a Patient Care Coordinator for a contract to hire position. PAY: $19.00 CONTRACT DATES: CONTRACT TO HIRE HOURS: M-F, 8-5 RESPONSIBILITIES Checking in patients Scheduling appointments Answering large volume of calls Insurance eligibility Managing faxes and patient medical records QUALIFICATIONS Highschool/GED or equivalent Previous customer service in a clinic is required Requires TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance

Job Description We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

/ PATIENT CARE COORDINATOR Responsibilities: - Greet and check-in patients upon arrival at the medical office - Schedule and confirm patient appointments, both in-person and over the phone - Collect and update patient information, including medical history and insurance details and will also collect payments for services - Assist with medical administrative tasks, such as filing, data entry, and record keeping - Coordinate referrals to other healthcare providers as necessary - Answer patient inquiries and provide information about services offered - Ensure a clean and organized reception are Experience: - Previous experience in a medical or dental office setting preferred - Familiarity with medical terminology and procedures - Proficient in using office software and electronic medical records systems - Excellent communication skills, both verbal and written - Strong attention to detail and ability to multitask in a fast-paced environment As a Patient Care Coordinator, you will play a vital role in providing administrative support to ensure smooth operations within the medical office. Your attention to detail and excellent communication skills will contribute to delivering exceptional patient care. Please note that this job description is not exhaustive, and additional duties may be assigned as needed. Job Type: Full-time Salary: $14.00 - $17.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Professional development assistance Referral program Vision insurance Schedule: Monday to Friday Work setting: In-person Private practice Ability to Relocate: Relocate before starting work (Required) Work Location: In person on sight. Equal Employment Opportunity Statement Eye Specialists of Mid-Florida, P.A. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Provides customer service and first point of contact to patients, physicians and Axium staff by reviewing patient profiles and scheduling deliveries of patient's medication; collecting key clinical information via NPCC assessments; discussing delivery schedule and refill procedures for the next delivery. Must be team oriented and work well with others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities may include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Review of HIPAA standards. 3. Reviews all notes prior to delivery confirmation; communicating with patient and/or physician office insurance investigation and patient responsibility. 4. Collection of key clinical information via the NPCC assessments. 5. Ability to understand and document all needed information as indicated in NPCC scripting. 6. Reviews UPS delivery schedule, medication storage, new patient packets and refill procedures for future deliveries. 7. Confirm form of payment information (Credit Card, Debit Card, Etc.) 8. Charges credit card/debit card as needed for all Major Medical and Self Pay patients. 9. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 10. Document in the appropriate system all needed information; indicating correct ship date and delivery address. 11. Reviews for accuracy. (Addresses, Medication Shipping, Authorization on file, and Collection of patients co-pay.) 12. Notifies RPH/RN with any patient side effect and/or request from the customer. 13. Completes “variances” when indicated and report to the PCC manager with appropriate documentation. 14. Sends “Status Updates” to physician office's when appropriate and informs the Nursing and Sales Associate teams of the issue at hand. 15. Tracking Packages with UPS and ensuring patient receives medication in a timely manner and stability is intact. 16. Solves issues that arise in a timely manner; documenting all relevant information on the patient's record. 17. Liaison between other departments within the company and the patients. 18. Other responsibilities as assigned by management. Qualifications Key Qualities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. The candidate must be able to multi-task, work well with others and be able to handle change while always being a team player and open to new ideas and views. Education/Experience: Minimum of a high school diploma with some advanced education preferred. One to two years related experience in pharmacy/medical office and/or training; or equivalent combination of education and experience. Bonus Skills: 1-2 years experience with the following disease states that Axium provides but not limited to: Hepatitis, Oncology, Multiple Sclerosis, Arthritis, HIV/AIDS, Growth Hormone, etc. or other related experience. Competencies: To perform this job successfully, the individual should demonstrate the following competencies: Customer Service: Ability to handle difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance and is able to meet commitments expected by the internal and external customer. Language Ability: Due to the nature of this position and the interaction with non-bilingual and bilingual patients and families the candidate must possess the ability to articulate, be easy to understand and possess an average command of the English/Spanish language, both written and verbal. Must possess the ability to read and interpret simple instructions, short correspondence documents such as prescriptions, basic understanding of insurance and procedure manuals. Reasoning Ability: Ability to solve practical issues and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to new ideas and open to change. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Computer Skills: Must be technologically savvy with a multitude of equipment including, but not limited to: Computers, fax machines, scanners, printers, etc. Should be comfortable with a number of operating systems and the Microsoft Office Package (Outlook, Word, Excel and Power Point). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. On occasion the employee must occasionally lift and/or move up to 10 pounds. Work Environment: The work environment characteristics described here are representative of what the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Louisville, KY. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Must be able to work Full time, 40 hours per week, from 8:30am - 5pm Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Job Title: Associate Patient Care Coordinator Contract: 03 months possible contract to hire Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. Responsible for checking in, scheduling appointments, answering large volume of calls, Insurance eligibility, managing faxes and patient medical records for a clinic. Monday to Friday 8:00 am to 5:00 pm TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: + Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. + Orders have been approved (when needed). + Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients. + Enters all Inpatient and Outpatient elective procedures in HITS tool. + Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. + Participates in Super Huddle and provides updates on high priority patients referrals. + Addresses referral based phone calls for Primary Care Physicians panel. + Completes and addresses phone messages within 24 hours of call. + Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) + Retrieves consultation notes from the consult tracking tool. + Follows up on all Home Health and DME orders to ensure patient receives services ordered. + Provide extraordinary customer service to all internal and external customers (including patients and other + ChenMed Medical team members) at all times. Utilization of patient messaging tools. + Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: + Must be detail-oriented, possess the ability to multi-task and be open to cross-functionally training in referrals duties. + The individual in this role must exercise proper phone etiquette and have the ability to navigate proficiently through computer software systems. + Must be team-oriented and work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner. + Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks. Knowledge of medical terminology, CPT, HCPCS and ICD coding preferred. **KNOWLEDGE, SKILLS AND ABILITIES:** + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + An understanding of the company's patient population, including the complexities of Medicare programs + Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. + An understanding of the company's patient population, including the complexities of Medicare programs + Detail-oriented with the ability to multi-task. + Able to exercise proper phone etiquette. + Ability to navigate proficiently through computer software systems & use technology. + Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. + Spoken and written fluency in English; bilingual preferred. **EDUCATION AND EXPERIENCE CRITERIA:** + High School diploma or equivalent required + A minimum of 1 year of referral experience in a healthcare setting required. + Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. + Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred + Healthcare experience within the Medicare Advantage population preferred. + Medical Assistant certification preferred + CPR for Healthcare Providers is preferred **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Job Title: Patient Care Coordinator Department: Clinical Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person

Job DescriptionDescription: Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Louisville, KY. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Must be able to work Full time, 40 hours per week, from 8:30am - 5pm Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements: Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Job Description We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.