Patient care coordinator jobs in Palmdale, CA - 669 jobs
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient care coordinator job in Beverly Hills, CA
Beverly Hills, California world-class plastic surgery practice is seeking a sales superstar for the position of PatientCareCoordinator (PCC) living within 30 minutes of the office for a patientcarecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship-trained plastic and reconstructive surgeon, and caters to an elite clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to āget things doneā. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patientcare and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales positionwith administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $60-$75,000, plus incentives results in most PatientCareCoordinators earning a total compensation in year one in the $90-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
We appreciate your time and consideration.
$33k-50k yearly est. 2d ago
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Patient Access Representative
Insight Global
Patient care coordinator job in Los Angeles, CA
Day To Day:
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
MUST HAVES:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
PLUSES:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
$33k-42k yearly est. 3d ago
Scheduler (Santa Monica, CA)
IDR, Inc. 4.3
Patient care coordinator job in Santa Monica, CA
IDR is seeking a Scheduler to join one of our top clients in Santa Monica, CA. This role is pivotal in ensuring seamless coordination of surgical procedures and patientcare. This is a fully ONSITE position. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Scheduler (Santa Monica, CA):
Coordinate all aspects of patient scheduling, including pre-op and post-op appointments, insurance verification, and surgery authorizations.
Act as the primary liaison between patients, physicians, and various departments, ensuring clear communication and support throughout the surgical process.
Manage the preparation and review of patient charts, including updating demographics and insurance information.
Collaborate with the billing team to facilitate audits and ensure accurate submission of surgical reports and charges.
Provide direct concierge coordination and support to patients, addressing inquiries and resolving issues as needed.
Required Skills for Scheduler (Santa Monica, CA):
High School Diploma or GED.
Minimum of one year of experience in surgery or procedure scheduling.
Strong organizational and communication skills, with the ability to manage multiple tasks efficiently.
Experience in handling physician correspondence and managing referral work queues.
Ability to work collaboratively with a diverse team and maintain a patient-focused approach.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry
Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing
Client and Talent Award winner 12 years in a row
$82k-129k yearly est. 23h ago
Scheduler
D'Leon Consulting Engineers
Patient care coordinator job in Los Angeles, CA
D'Leon Consulting Engineers is seeking a Scheduler in Los Angeles, CA
Responsibilities
Develop project schedules in alignment with established program master schedule execution strategies.
Assist in updating and validating the month-to-month program master schedule in collaboration with the Construction Project Team.
Review contractor schedules to ensure compliance with contractual requirements and industry standards.
Evaluate and report on contractor schedule updates (weekly/monthly), draft narratives, and present indings to management.
Assist in reviewing time impact analyses to evaluate schedule changes and their effects on project timelines.
Assist in reviewing and evaluating contractors' recovery schedules.
Perform Critical Path Method (CPM) and Earned Value Management (EVM) analyses to monitor schedule performance.
Prepare and submit monthly Schedule Variance Reports to highlight deviations and support decision-making.
Identify scheduling issues during project execution and recommend timely, practical, and innovative solutions.
Participate in site visits to monitor construction progress and validate schedule updates.
Assist in developing cost-loaded schedules for accurate cash-flow forecasting.
Monitor actual costs against the cash-flow forecast to track financial performance and identify variances.
Collaborate closely with the Lead Scheduler, Project Manager, and Project Engineers to implement schedule updates.
Provide scheduling support to other team members as needed.
Qualifications
One (1) to three (3) years of experience in program or project scheduling on large construction programs for an Owner or General Contractor, preferably involving multiple educational facilities or public works projects.
Advanced proficiency in specific software, including but not limited to Primavera Scheduling Software and Microsoft Office applications (Project, Excel, Word, and PowerPoint).
Knowledge of the theories, principles, and practices of cost engineering and scheduling.
Excellent oral and written communication skills.
Bachelor's degree in Construction Management, Architecture, Engineering, Business Administration, or a related field. Additional qualifying experience beyond the minimum stated above may be substituted for the required education on a year-for-year basis.
Flexibility in schedule and transportation to work at multiple sites, based on assigned duties.
Ability to work in a fast-paced environment.
D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$40k-71k yearly est. 1d ago
Medical Receptionist
Ent Surgical Associates 3.3
Patient care coordinator job in Glendale, CA
We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
Ā· Greet patients and visitors in a warm, professional manner.
Ā· Answer, screen, and route incoming phone calls.
Ā· Schedule, confirm, and update patient appointments.
Ā· Check patients in and out, ensuring all necessary forms and information are collected.
Ā· Verify and update patient demographics.
Ā· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Ā· Collect co-pays, payments, and provide receipts.
Ā· Coordinate with the back office staff for timely and effective patientcare.
Ā· Maintain the front desk area in a clean and organized manner.
Ā· Assist with patient inquiries regarding office procedures, policies, and services.
Ā· Communicate effectively with medical staff to ensure smooth patient flow.
Ā· Handle sensitive patient information in compliance with HIPAA regulations.
Ā· Perform general office duties including scanning, faxing, filing, and data entry.
Ā· Maintain a clean, stocked, and safe clinical environment
Ā· Other tasks as assigned
Qualifications:
Ā· High school diploma or equivalent (required)
Ā· Bachelor's degree (preferred)
Ā· Minimum of 1 year experience in a clinical setting (preferred)
Ā· Bilingual proficiency in English and Armenian or Spanish (preferred)
Ā· Strong interpersonal, communication, and organizational skills
Ā· Proficient typing and basic computer application skills
Compensation:
Ā· Competitive hourly pay based on experience and skills.
Ā· $21-$25/hr
$21-25 hourly 3d ago
Escrow Insurance Specialist
Cathay Bank-Headquarters 4.4
Patient care coordinator job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies.
ESSENTIAL FUNCTIONS
Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration.
Reviews Insurance Expiration Tracking reports daily.
Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage.
Reviews insurance policies for accuracy and adequate coverage.
Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate.
Works with insurance vendor for ordering and cancelling force place insurance.
Set up force place fee in our core system for proper billing.
Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly.
For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy.
Processes incoming new insurance loss requests by properly obtaining appropriate claim
information and provide claim package and follow through to completion of the repairs.
Properly document all claim activity to support the outcome of the claim and save documents to the imaging center.
Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors.
Ensures all insurance related documents and correspondence are uploaded to the imaging system.
QUALIFICATIONS
Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping.
Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties.
Skills/Ability:
Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills.
Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills.
Possess good written and verbal communication skills.
Knowledge of basic accounting.
Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe.
OTHER DETAILS
$23.07 - $26.44 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
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Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$23.1-26.4 hourly 1d ago
Patient Care Coordinator (LVN/LPN)-Office Position
Roze Room Hospice
Patient care coordinator job in Los Angeles, CA
Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities. Seeking a Full Time PatientCareCoordinator - Licensed Vocational Nurse (LVN) Hospice/End-of-Life experience is a MUST.In-office position - Culver CityMonday-FridaySalary: $35.00-$38.00/hr Spanish speaking a plus, must be computer savvy
Earn a competitive compensation commensurate with your experience.
Achieve life balance with holiday pay, sick pay and vacation pay
Maintain wellness with health insurance including dental and vision
Learn for life and stay current through tuition reimbursement
Plan for the future with our 401k and life insurance plans
Become part of a great team with professionals who value and respect one another
Gain self- reliance, recognition and confidence while serving patients and families when they are at their most vulnerable
Work for an organization that has been recognized as one of the best places to work
POSITION SUMMARY:
The PatientCareCoordinator fills a position with both clinical and administrative responsibility and serves as a conduit between the program leadership, clinical staff, patient, families and the community. This is an in-office position.
Under the direction of the program's leadership, the PatientCareCoordinatorcoordinates team functions, including, but not limited, to staffing, visits, admission/discharge, clinical reporting and other functions assigned by leadership/supervisor.
Must be able to utilize computers and be comfortable with electronic medical records
Qualifications:
Graduate of an accredited school of vocational nursing.
Current LVN license within the State of California. Certification in Hospice and Palliative Nursing encouraged.
At least one year of LVN experience.
$35-38 hourly 14d ago
Patient Care Coordinator | CSSIFM
Nanthealth 4.5
Patient care coordinator job in El Segundo, CA
Location: El SegundoEmployment Type: Full-time Our practice is seeking a compassionate and organized PatientCareCoordinator/Front Desk Admin to join our care team. This role patient involves all handling aspects of front desk tasks, ensuring a seamless and supportive experience for individuals undergoing cancer treatment. The ideal candidate is a strong communicator who thrives in a multidisciplinary environment and values both clinical excellence and patient-centered service.
Key Responsibilities
PatientCareCoordination Duties:
Serve as a point of contact for patients regarding appointments, treatment schedules, and care plans.
Collaborate with the clinical team to ensure timely follow-up on diagnostic tests, referrals, and authorizations.
Maintain accurate and confidential patient records within the electronic health record (EHR) system.
Facilitate communication between oncology providers and other care specialists to support integrated care.
Assist the front desk with answering phones, filing, creating charts as needed.
Downloads intake forms
Uploads records to SharePoint
Requests and receives medical records for our Medical Review Team, responds to inquiries from the Medical Review Team
Open and disperse mail weekly
Download, file, distribute medical records as needed.
Verify insurance of patient's scheduled
Collect copays/balances at check in
Print and mails invoices monthly to patients
Qualifications
Demonstrated organizational skills with attention to detail and an empathetic, patient-focused demeanor.
Proficiency with EHR systems and basic medical office software, Microsoft suite including, but not limited to Outlook, MS Word and MS Excel.
3 years of experience in an office customer service role, medical office preferred but not required
Schedule and Compensation
Monday through Friday, 8 am - 5 pm on site - no remote options
Competitive salary commensurate with experience.
Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Pay Range:
$20.00 to $34.00 per hour
$20-34 hourly 8d ago
Patient Care Coordinator
Central City Community Health Center 3.8
Patient care coordinator job in Monterey Park, CA
CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues.
ACCOUNTABLE TO: Office Manager
JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following:
* Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals.
* Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed.
* Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities.
* Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit.
* Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services.
* Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician.
* Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services.
* Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues.
* Coordinate requested training for their assigned Board & Care Administrators and their staff.
* Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider.
* Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services.
* Coordinate and provide an array of activities for their assigned Board & Carepatients.
* Track and resolves all issues involving CCCHC that arise in their assigned Board &Care.
* Maintain ongoing communication with discharge planners, case managers, and carecoordinators at facilities to which patients are periodically admitted.
* Ensure all patients are tracked and data entered into systems for follow-up and reporting.
* Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.
* Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI)
* Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients.
* All other duties as assigned.
* Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
Special Knowledge, Skills, Abilities and Attributes:
* Demonstrated ability to exercise sound judgment.
* Ability to communicate clearly and concisely.
* Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative.
* Ability to work effectively with both employees and managers.
* Ability to convey a positive and professional image to patients and employees.
* Must have knowledge of medical terminology/abbreviations.
* Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices.
* Ability to use a computerized patient system (EMR)
* Must be able to make decisions and perform job duties with minimal supervision.
* Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.
Education and Experience Requirements
* High school diploma or GED required.
* Bilingual in English and Tagalog preferred.
* Medical Assistant Certification and prior experience preferred.
Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$38k-44k yearly est. 35d ago
Patient Care Coordinator
Serene Health
Patient care coordinator job in Cerritos, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
⢠Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
⢠Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
⢠Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
⢠Maintain on-going contact with members, via telehealth and in-person visitation.
⢠Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
⢠Maintain empathy and professionalism while contacting members and families.
⢠Supporting behavioral health coordination, Substance Abuse and Community Resources.
⢠Perform additional duties as assigned.
Populations of Focus:
⢠Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
⢠Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
⢠Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
⢠Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
⢠Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
⢠Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
⢠Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
⢠Children and Youth Involved in Child Welfare
⢠Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
⢠Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
⢠High school diploma or GED required.
⢠Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
⢠Valid California driver's license and valid vehicle insurance required.
⢠MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
⢠Excellent communication, interpersonal, customer service and organizational skills.
⢠Computer skills for documentation, email and chat support.
⢠Proficient skills in working independently and collaboratively in a team to provide member care.
⢠Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
⢠Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
⢠Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
⢠Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
⢠Prolonged periods of sitting at an office desk on the computer.
⢠Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 6d ago
Dental Patient Care Coordinator
Agoura Hills Dental Designs
Patient care coordinator job in Agoura Hills, CA
Job Description
Our front office team sets the tone for the entire patient experience. We are looking for a warm, bubbly, and patient-focused individual who genuinely enjoys helping people feel comfortable, cared for, and welcomed.
You do not need dental experience; we are happy to train the right person. What matters most to us is exceptional customer service, a positive attitude, and strong communication skills.
What You'll Do
Greet patients with warmth, professionalism, and a smile (in person and on the phone)
Create a calm, friendly, and welcoming environment for every patient
Assist with scheduling appointments and confirming visits
Answer questions and guide patients through their visit with confidence and empathy
Support the clinical and administrative team as needed
Learn dental workflows, systems, and terminology through hands-on training
What We're Looking For
Naturally friendly, upbeat, and personable
Excellent communication skills (phone, in person, and written)
Customer service mindset; you enjoy helping people
Reliable, organized, and professional
Comfortable learning new systems and processes
Team player with a positive attitude
No dental experience required - we will train the right candidate.
Why You'll Love Working Here
Supportive, team-oriented environment
Paid training and growth opportunities
Modern, patient-focused dental practice
High standards with high support
Opportunity to build a long-term career in healthcare
This Role Is Perfect For Someone Who
Loves interacting with people
Enjoys making others feel comfortable and cared for
Thrives in a fast-paced, positive environment
Is looking for a stable, long-term position with growth potential
Apply Today
If you're friendly, dependable, and excited to learn, we'd love to meet you.
Compensation:
$22-$26/hour
$22-26 hourly 5d ago
Experienced Dental Patient Care Coordinator
A-Team Dental Staffing L.L.C
Patient care coordinator job in Pasadena, CA
"WORK IN THE CITY KNOWN AS "KEY OF THE VALLEY" Fantastic team is looking to add another KEY player to their team ! Imagine working in a city that is known as a KEY and becoming the Key to unlock the Arts of Smiles in this community. In search of an experienced DENTAL PatientCareCoordinator that appreciates the growth and technology of dentistry. The ideal PatientCareCoordinator would be that who has developed superb work ethics and understands the importance of time management exceptional customer service to our patients, coordinating insurance benefits, scheduling appointments, and ensuring that our office is HIPAA compliant. This job would intel to be able to understand the operations and structure of the Front office. A genuine passion to help and serve the community and able to be professional.
Responsibilities:
⢠Educate patients on dental procedures and treatment options to ensure they receive the best care possible.
⢠Utilize CDT dental procedure codes to accurately bill insurance claims and ensure patients receive the maximum benefits available.
⢠Coordinate insurance benefits and financial planning with patients to ensure they have a clear understanding of their coverage and payment options.
⢠Schedule and confirm dental appointments to ensure our patients receive timely care.
⢠Maintain detailed organization of patient records and EOD reporting to ensure accurate and efficient record -keeping.
⢠Ensure that our office is HIPAA compliant to protect our patients' privacy and confidentiality.
⢠Provide exceptional customer service to our patients to ensure they have a positive experience with our practice.
Requirements
1 -3 years of experience in a dental office or related field to ensure you have the necessary knowledge and skills.
GED/High School Diploma
Familiar with Open Dental Software
Familiar with Yapi patient communication Software
Familiar with Care Credit third party Financing (Current Certification is a Plus)
Familiar with Lending Club third party financing
Ability to coordinate insurance benefits and financial planning with patients to ensure they have a clear understanding of their coverage and payment options.
Experience with dental appointment scheduling and EOD reporting to ensure efficient and accurate record -keeping on Open Dental Software
HIPAA Certified
Salary:
⢠$25.00 per hour, depending on experience.
If you meet the requirements and are passionate about providing exceptional patientcare, we encourage you to apply for this exciting opportunity at Art of Smiles Pasadena.
Benefits
Bonus Structure
PTO
Holiday Pay
$25 hourly 60d+ ago
Dental Patient Care and Referral Coordinator
UMMA Community Clinic
Patient care coordinator job in Los Angeles, CA
Job Description
Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs.
Our Mission
To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay.
Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.
Working at UMMA
UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here
Benefits and Compensation
UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!
Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!!
SUMMARYThe Dental PatientCare and Referral Coordinator is responsible for ensuring the smooth operation of the front desk and administrative functions of the dental office. This role also involves coordinatingpatient referrals to and from specialists, ensuring proper documentation, and maintaining smooth communication between patients, providers, and external offices.
RESPONSIBILITES
CARECOORDINATOR JOB FUNCTIONS
Cheerfully greet and register incoming clients, patients, and visitors in a prompt and pleasant manner.
Outreaches to patients to introduce the dental clinic/its services and offers appointments.
Present, review, update, and process patient registration forms according to guidelines.
Verify patient payer insurance eligibility, and any co-pays or share of cost.
Collect patient co-pays or share of cost according to policy.
Act as patient relations representative by answering patient inquiries either in person or over the phone within the limits of his/her knowledge and clinics policies.
Answering incoming calls and routes them to the appropriate departments, generates Telephone Encounters (TE) to clinicians or other staff as needed and per patients request.
Creates New patient records in EMR (eClinical Works) according to guidelines.
Review charts for the following day and ensure all documents are properly filed and present in the patients' record.
Scan patient documents in a timely manner.
Add and Remove Alerts in patients record as needed.
Send letters and recall postcards to patients.
Facilitate completion of program applications/forms (CHDP, Family Pact, EWC/CDP, Medical, HMO, MHLA, Self Pay).
Maintain a supply of complete packets for every funding program.
Schedule, cancel, reschedule patient appointments. Complete No-Show calls in a timely manner.
Maintain established office policies and procedures.
Maintain an organized and clean work environment at all times.
Consistent on time arrival and ready to begin work at the start of the day. Does not abuse or take advantage of sick time.
Opens and closes clinic as directed by supervisor.
Perform other reasonably related duties as assigned by the supervisor.
REFERRAL JOB FUNCTIONS
Manage all incoming and outgoing referrals between general dentists, specialists, and external providers.
Manage and maintain database of high-risk patients and schedules follow-up care.
Assists clients/patients in scheduling appointments, transportation, etc., as necessary.
Communicates pertinent patient requested services that are not available in the clinic and offers appropriate referrals.
Track referral statuses and follow up to ensure continuity of care.
Maintains up-to-date clinical records and documentation to ensure safe and best practice.
Ensure proper documentation of referral notes, radiographs, and diagnostic materials.
Contact referring offices to obtain or send necessary patient information.
Handle phone and email communications related to referrals in a timely and professional manner.
Attends local community meetings related to expanding services available for UMMA patients; represents UMMA at various community events.
Performs a wide variety of clerical duties including: preparing routine correspondence, filing, photocopying, faxing, and answering the telephone; and referring patients to appropriate person.
Receives and treats all patients with the utmost respect and professionalism.
Adheres to strict standards regarding client confidentiality, informed consent, and disclosure as required by California law and agency policy.
Strictly adhere to universal precautions as established by the Center for Disease Control and Prevention, Occupational Safety and Health Administration, DHS/OA and the Clinic.
Willing to work on weekends when assigned.
Comfortable working in various community settings including but not limited to school-based sites, mobile units, Child Development sites, health fairs.
May cover other sites when necessary and assigned by Supervisor.
Other duties as assigned by Supervisor.
POSITION REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent must have:
Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check.
EDUCATION, TRAINING AND EXPERIENCE
MINIMUM QUALIFICATIONS
A High School Diploma or equivalent.
Must have a current BLS CPR Certification.
Previous experience in a dental office and familiar with dental terminology preferred.
Preferred bilingual in Spanish.
$33k-50k yearly est. 14d ago
Care Coordinator I, II
Wise & Healthy Aging
Patient care coordinator job in Santa Monica, CA
For more than 50 years, Wise & Healthy Aging has been serving older adults at all stages of their lives. Offering a wide range of services for older adults from pre-retirement through elder years, we also offer services for caregivers and their families and work closely with other senior services and community organizations who share our passion and commitment to making a difference in the lives of older adults. Wise & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and is nationally certified as a Great Place to Work.
We offer competitive salaries and comprehensive benefits. For staff who regularly work 30 or more hours per week, benefits include employers pays up to 80% of health insurance, 100% company-paid dental, 401(k) plan with competitive employer match, Flexible Spending Account (FSA), optional life and vision insurance, 14 paid holidays plus paid time off (PTO).
The Care Management program is currently seeking a motivated, assertive, CareCoordinator/Social Worker to service the Santa Monica Regional office and its surrounding territory. The CareCoordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services.
Primary Responsibilities:
Conduct biopsychosocial in-home assessments, including paper documentation and input documentation into software system for LA County.
Develop a written care plan with measurable outcomes to address and implement an agreed upon action plan for client needs.
Identify appropriate resources and mobilize them to address client needs and resolve problems.
Arrange and coordinate services on behalf of client.
Maintain contact with client to monitor the effectiveness of the services arranged for client and assess the need for additional services.
Write accurate, thorough, and specific client assessments, letters, emails, and other communication. Complete timely, accurate and thorough documentation for client files.
Enter service recordings into software system on a weekly basis.
Prepare for and participate in weekly care management staff meetings.
Oversee Information & Referral call line on a weekly basis.
Field travel to client's homes and other sites as needed, up to 50% of the time.
Position Qualification & Education Requirement:
Minimum requirement - Master's in Social Work (MSW). Masters in Gerontology (MSG) or related human services field.
Licensed Clinical Social Worker (LCSW) preferred
Fluency in English (bilingual in Spanish, Farsi or Russian strongly preferred).
Experience & Other Requirements:
Minimum of two years' experience in one or more of the following areas: gerontology, long-term care and/or advocacy, or social work.
Ability to communicate effectively in writing and orally.
Field work experience with ethnically diverse populations.
Bi-lingual language skills a plus.
Previous case management experience strongly preferred; knowledgeable of community resources and needs of client population.
Valid driver's license, auto insurance and satisfactory criminal background check required.
Must travel throughout designated service territory.
Experience in medical billing
Work Environment:
This position is based in the corporate office of Wise & Healthy Aging located at 1527 4th Street, Santa Monica, CA 90401.
$33k-51k yearly est. 10d ago
Surgery Scheduler / Patient Care Coordinator
The Los Angeles Cancer Network
Patient care coordinator job in Glendale, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Surgery Scheduler / PatientCareCoordinator schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. They will request to schedule procedures from physician offices and schedule the procedure according to established guidelines. They will provide accurate information so that all department may view daily and maintains open communication with hospital department and physician offices regarding schedule changes. They will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the clinic. They will provide coordination of care, continuity, follow-up, and support for the patients and their families. Duties are anticipated to change daily.Essential Functions:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Schedules surgery procedures using OncoEMR.
Answers the phones in a professional and courteous manner.
Completes daily surgical schedule.
Assures appropriate coordination with other hospital departments when special surgical needs occur.
Publishes an accurate daily call list and forwards to staffing department
Surgery
Sending Orders to NMS to obtain authorization.
Calls patient provides surgery/ pre-op /post-op instructions.
Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
Coordinate and assist the surgeon.
Adds to surgery calendar.
Calls patient with the date of surgery and schedule their post-op appointment.
PatientCareCoordinator
Conduct incoming/outgoing calls to patients in response to new patient referrals, in a professional and courteous demeanor.
Assist patients with the completion of all necessary intake paperwork.
Create new patient charts using the practice management and EMR system.
Obtain all necessary demographic and insurance information.
Conduct insurance checks prior to scheduling a patient to ensure in-network eligibility.
Assign and schedule new patients according to practice referral guidelines.
Request and retrieve all records from outside physicians and hospitals that pertain to the first appointment.
Maintain accurate daily records of new patient tracking for administrative team.
Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
Contribute to a team effort by communicating effectively with other departments, as needed.
Maintain daily operations of the office by following standard policies and procedures.
Assist patients by providing translation services, as required.
Radiology
Receives the orders from the Provider.
Sends to NMS for Auth approval.
NMS send back when approved or denied.
Fax orders and auth to imaging center.
Call patients to provide imaging center information.
Competencies:
Knowledge of computer/telephone support, preferably in the healthcare industry.
Strong customer service background, preferably in a healthcare setting.
Excellent written and verbal communication skills.
Competence with computer processing functions and other standard office equipment
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to manage and prioritize multiple tasks.
Ability to resolve customer issues calmly and professionally with diplomacy and tact.
Ability to work independently with minimal supervision.
Strong organizational skills.
Additional Requirements:
Great Customer Service Skills.
Knowledge of medical terminology specifically in Oncology/Hematology.
Previous Oncology/Hematology experience preferred.
Able to travel to satellite clinics when necessary.
Exact compensation may vary based on skills, education, certifications, experience, and location. Pay Range - $21.00 per hour to $24.00 per hour.
$21-24 hourly Auto-Apply 60d+ ago
Care Coordinator
Hydration Room
Patient care coordinator job in Thousand Oaks, CA
Why You'll Love this Part-Time Wellness Coordinator Job! Are you energized by a fast-paced, collaborative environment? If you're highly organized, detail-oriented, and great at managing your time, the part-time Wellness Coordinator position at Hydration Room might be the perfect position for you!
As a part-time Wellness Coordinator, you'll be the first point of contact for patients, creating a welcoming and supportive experience from start to finish. Your responsibilities will include checking in patients, verifying paperwork, answering questions, offering refreshments, assisting the RN, scheduling appointments, and handling payments.
Pay: $ / hour + tips (average of $2 - $4 / hour)!
Why Hydration Room?
Future Planning: 401(k)
Career Development Opportunities
Exclusive Perks: Enjoy complimentary IV therapy and injection benefits.
Flexible Scheduling: We work with you to accommodate your availability!
Schedule: This is a part-time position.
Locations You'll Cover:
Clinic Hours: Team members must be available for scheduling during both morning/afternoon and afternoon/evening shifts within the hours of 8:00 AM to 8:00 PM.
If you're passionate about health, wellness, and creating positive experiences for others, this is your chance to be part of something bigger. Apply today and join the Hydration Room team as a part-time Wellness Coordinator! Responsibilities
Partner with and support the RN in providing care to patients in a fast-paced environment
Assist the RN in opening and/or closing the clinic each day
Perform basic administrative, clerical, and technical tasks to coordinatepatientcare
Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner, as needed
Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts
Learn and have a basic understanding of provided treatments
Promote service packages and memberships
Maintain compassion and kindness for all patients
Always maintain client confidentiality and dignity
Ensure a safe, secure, and clean environment for patients by following clinic cleanliness protocols
Assist in the training of new staff members
Notify the Support Center of any facility issues that need addressing
Deliver Five Star Customer Service to ensure our patients have a positive experience in the clinic
Perform other clinic duties as required or assigned by clinic management, the RN, or physician
Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
Required Skills
High school diploma or equivalent required
2+ years of experience in a high-volume patient or customer service environment
Schedule flexibility between 8:00am - 8:00pm
Availability to work a minimum of one weekend shift per week
Commitment to work at all listed locations
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
$33k-51k yearly est. 15d ago
Patient Care Coordinator - Del Rey Optometry at the Marina
Essilorluxottica
Patient care coordinator job in Marina del Rey, CA
Requisition ID: 911497 Store #: 00T010 TV Marina Del Rey Optometry Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patientcare in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patientcare, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
Minimum of one year strong customer service skills (internal/ external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Experience in healthcare
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 18.24 - 24.21
This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Los Angeles
Job Segment:
PatientCare, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$33k-51k yearly est. 41d ago
Patient Care Coordinator RN
Healthcare Support Staffing
Patient care coordinator job in California City, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Will coordinate with physicians, staff, providers and facilities regarding patientcare.
In conjunction with physicians, develops plans of care and discharge plans, monitors all clinical activities, makes recommendations for alternative levels of care, identifies cost-effective protocols, and develops guidelines for care.
Qualifications
Minimum Education/Qualifications/Licensures:
Must have clear and active RN license in CA
BSN or equivalent education/experience in nursing or health related field
Acute care case management required within a hospital setting (minimum 1 year within the last 3 years) with references to reflect.
Previous case management experience and demonstrated experience in utilization management, discharge planning, or transfer coordination
Knowledge of Nurse Practice Act, The Joint Commission and other federal/state/local regulations
Current BLS (Basic Life Support) required
Additional Information
Available locations:
San Rafael, California
Santa Clara, California
Antioch, California
Contract: 3 months with a possibility of extension based on performance, attendance and client needs.
Shift: 8:00am - 4:30 pm , M-F, every other weekend required to work
Start: ASAP
Pay rate: TBD
$33k-50k yearly est. 1d ago
Care Coordinator for PCSLA
St. Johns Community Health 3.5
Patient care coordinator job in Compton, CA
Job Description
Partners for Children South L.A. (PCSLA) is a collaborative of 35 plus organizations implementing cross-agency carecoordination for children 0-5 years residing in SPA 6, with special emphasis on kinship caregiver families, parent groups and pregnant/parenting teens. PCSLA's mission is to improve developmental outcomes for children 0-5 years and to reduce their risk of involvement with the child welfare system. PCSLA is framed by a public health approach that supports a comprehensive early childhood system of care anchored in a patient-centered medical home. The goal is to offer a continuum of services and support for children and families, including intensive services and support to the families with the greatest need. Our Tier 1 Partner Agencies include: Alliance for Children's Rights, Children's Institute, Inc., Crystal Stairs, Inc., Institute for Maximum Human Potential, Para Los NiƱos, PATH-Beyond Shelter and St. John's Community Health.
Benefits:
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403 (B) retirement match
Life Insurance, EAP
Tuition Reimbursement
SEIU Union
Flexible Spending Account
Continued workforce development & training
Succession plans & growth within
QUALIFICATIONS
Education & Experience
High School Diploma (Required)
Computer literate;
Self-motivated to work independently and with the team;
Initiative and excellent organization skills;
Database management knowledge and experience desired;
Ability to work with diverse groups;
Ability to communicate clearly and professionally;
Ability to meet deadlines;
At least 2 years prior case coordination/management experience; and
Bi-lingual English/Spanish (Required)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs a combination, but not necessarily all, of the following duties:
Referral Management - Manage all SJCH/PCSLA outgoing and incoming referrals using eCW and PCSLA Data Management & Tracking System; Provide patient referral updates to Medical Providers via eCW; Run end-of-month reports capturing referral activity and client data, and maintain files electronic and hard copy files;
Client Communications - Contact all SJCH/PCSLA families to review service requests, next steps, and to obtain status reports/client outcomes;
Database Management - Manage PCSLA Master Client and Service Delivery Spreadsheet, as well as end-of-month Partner Agency Referral Activity Spreadsheets;
Case Conference - Develop and update client care plans when appropriate; Participate in monthly Case Conference meetings and other scheduled partner meetings as needed;
Caregiver Peer Support Group - Coordinate all activities relating to the PCSLA Kinship Project's Caregiver Peer Support Group at SJCH, including facilitator supervision, outreach to Caregivers, logistics, and group shadowing;
Pregnant & Parenting Teen/Parents Peer Support Group - Coordinate all activities relating to the PCSLA PPT Project's Peer Support Group at SJCH, including facilitator supervision, outreach to participants, logistics, and group shadowing;
Evaluation - Support IBH Director and PCSLA Director with data collection and evaluation planning; and
Other - Support IBH Director, PCSLA Director and Manager of CareCoordination with other aspects of the Initiative when appropriate.
St. John's Community Health is an Equal Employment Opportunity Employer
$33k-42k yearly est. 10d ago
Patient Care Coordinator
Total Vision
Patient care coordinator job in West Hollywood, CA
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.
This is a "SEASONAL" position from 12/19/2025 - 1/17/2026.
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures determined by practice.
Required Skills/Knowledge:
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.
Qualifications:
High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
How much does a patient care coordinator earn in Palmdale, CA?
The average patient care coordinator in Palmdale, CA earns between $27,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Palmdale, CA